Total 71,451 Others/Any account manager job vacancies in Singapore

Roles & Responsibilities
- Customer Service
- Prepare tables by setting up cutlery, utensils etc.
- Take accurate food and drinks orders
- Serve food and drink orders
- Deliver checks and collect bill payments
- Provide excellent customer service to guest
- Arrange table settings and maintain a tidy dining area
- Follow all relevant health department regulations
- Area cleaning of front-of-house after service

- Servicing Customer with personalised grilling at their table

Requirements:

-Candidate must have at least 1 year of experience in F&B industry.

-Candidate with prior Korean BBQ experience is preferred

-Have a great personality and positive attitude.

-Good customer service and interpersonal skills

-Ability to work independently as well as in a team.

-6 working days per week with the ability to work on weekends/public holiday.

A global leader in bulk shipping is seeking a dynamic Chartering Manager to join the team in Singapore! In this role, you'll handle daily chartering activities, negotiate key terms, and analyze market trends to drive business growth. If you have 3+ years of chartering experience, strong commercial instincts, and are ready for your next exciting challenge, we want to connect with you!

What’s on offer?

• Competitive bonuses
• Flexible working environment
• Strong career growth opportunities
• A stable, innovative company adapting to industry trends

Requirements:

• 3+ years of chartering experience
• Strong commercial mindset and negotiation skills
• Financial and analytical expertise

Ready for the next step in your career? Apply now!

Similarly, if this position doesn't quite match what you're looking for, but you know someone who might be interested, please feel free to pass on my details or share their contacts.

Antonethe Fadallan (EA Reg no: R1876610)
Faststream Recruitment Pte Ltd, EA License no: 09C3403

What you will do:

The Manager of Technical Support & Training is responsible for providing leadership to and overseeing the company’s Technical Services department. The Manager is responsible for the development, management, and implementation of the strategic plan to provide world-class technical service to our customer base which aligns with the APAC FSP Business strategy, and ensures high customer satisfaction, retention and a pathway to growth.

• Manage and mentor direct reports with a goal of ensuring that all employees in the department maximize their performance individually and collectively to meet or exceed department, function and company goals.
• Develop and deliver relevant training services content that meets market requirements/opportunities for live training sessions, e-learning and webinars.
• Responsible for the availability and condition of the training materials and samples for the relevant training sessions across the training locations.
• Provide Technical Support to Sales, IS, BD and Customers for the full product range of Special Hazards, Water & Mechanical & Foam products.
• Lead large multidisciplinary projects and coordinate team activities to support sales.
• Provide advice and support projects by applying JCI solutions according international codes & standards (such as EN, NFPA, FM).
• Write Technical letters on customer requests for specific issues and solutions.
• Use existing and develop new procedures and KPI to better measure relevant customer satisfaction Develop and enhance services assets and refine methods of delivery to meet customers’ evolving needs.
• Developing solutions/tools to meet technical requirements of customers and sales teams.
• Work close with regional technical sales support and align on used tools and processes.
• Must have solid commercial partnership:
• Pro-Active Involvement in Project reviews and solutions – Align with IS, Sales, BD & Customer.
• Pro-Active Involvement in Post Mortems of projects lost – understand the why lost and fix to avoid replication.
• Clear stakeholder involvement in QA related issues – Led by QA but active participant.
• Clear engagement on NPI’s or Product Gaps – collaborative discussions & participation.

How you will do it:

• Demonstrated strong, effective leadership skills to staff as well as to the overall department over a period of years
• Problem-solver, self-starter and data and analytics driven by nature
• Effective delegation skills and techniques
• Ability to quickly grasp and distinctly explain relevant technological and business concepts that impact our business
• General knowledge of the Fire Protection Engineering principals and awareness of current industry trends
• Solid business communication skills, including but not limited style and format of letters, memoranda, minutes, and reports
• Superior written and spoken English communication skills and excellent listening skills are a must
• Proven ability to establish priorities develops measurable objectives, work independently, and lead the team to successfully meet or exceed objectives.
• Detail-oriented, particularly with respect to managing customer satisfaction
• Ability to identify need for and develop, processes and supporting materials
• Well-versed in MS Office Suite, including Word, Excel, and Outlook
• Proficient in the use of SprinkCad and/or AutoCAD
• Salesforce.com & SAP experience is highly desirable

What we look for:

• 5 to 10 years’ experience successfully leading a customer support organization for a product manufacturing company, experience and knowledge of the Fire Protection Industry, specifically a plus.
• Demonstrated ability to lead efforts to meet or exceed company and organizational goals through his/her own individual efforts and through effectively managing, motivating, and developing staff.
• Strong customer facing and customer management skills
• Demonstrated ability of being a subject matter expert for technical support methods and processes, possessing in-depth knowledge of technical support principles and practices that drive outstanding customer satisfaction and retention, and being a well-rounded business person on the basis of technical competence, intelligence, results, interpersonal skills, and general business acumen.
• Experience with support strategy for multiple delivery modalities, including but not limited to email, social media, customer portals, etc.
• BS Degree in technical curriculum required.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

We are seeking a dedicated Assistant Project Manager to join our team, specializing in commercial renovation projects. In this role, you will support the Project Manager in overseeing project execution, ensuring that renovations are completed on time and within budget. The ideal candidate will have experience in project management within the renovation or construction fields and proficiency in design software.

Key Responsibilities:

• Assist in the planning and execution of commercial renovation projects, ensuring compliance with timelines and budgets.
• Support the Project Manager in coordinating project activities, including scheduling, resource allocation, and task management.
• Contribute to the creation and modification of project drawings using Google SketchUp and Autodesk AutoCAD.
• Communicate effectively with team members, clients, and contractors to facilitate project progress and address any issues that arise.
• Monitor project milestones and deliverables, ensuring that quality standards are met.
• Prepare and maintain project documentation, including reports, schedules, and budgets.
• Assist in ensuring compliance with safety standards and regulations throughout the project lifecycle.

Qualifications:

• Minimum of 1 year of experience in project management, renovation, or construction fields.
• Proficiency in Google SketchUp and Autodesk AutoCAD is advantageous.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and collaboratively in a team environment.

If you are keen to join our dynamic team, please submit your resume in either Word or PDF format to [email protected]. In your application, kindly include the following details:

• Current Salary
• Expected Salary
• Availability
• Reason for Leaving

We appreciate your interest in this opportunity. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

OMNISSA is seeking a highly motivated and experienced Partner Sales Manager to join our Asia Partner & Channel team. As a Partner Business Manager, you will be responsible for cultivating and developing strategic partnerships in Asia, while also managing focused partners in the region.

This role offers a diverse range of opportunities and challenges. You will be required to engage with both internal and external stakeholders, navigate various business processes, and collaborate with cross-functional teams. Your primary objective will be to establish a balanced and diverse partner landscape where OMNISSA can become a critical business partner in Asia.

To succeed in this role, you must possess exceptional communication skills, effective planning and delivery abilities, and a relentless curiosity for learning and development. You will be responsible for managing opportunities from the outset, collaborating with your extended teams at the partner level, and building and sustaining a pipeline of potential partnerships.

Upon joining OMNISSA, you are expected to establish a significant presence and impact with both partners, distributors, customers, and colleagues.

Responsibilities:

- Manage focused partners in Asia

- Develop and drive strategic partnerships in Asia

- Engage with partners and customers to explore ways to accelerate their business

- Collaborate with cross-functional teams to navigate various business processes

- Communicate effectively with internal and external stakeholders

- Support focused distributor in certain countries within Asia

Qualifications:

- Minimum 5 years of proven experience in sales management and/or Channel Management

- Strong communication and interpersonal skills

- Excellent planning and organizational abilities

- Reliable and detail-oriented

- Curiosity and a willingness to learn and develop

Role:

Drive joint engagement with the OMNISSA partner across the entire sales cycle, from market opportunity identification, go-to-market activities, account targeting, joint field engagement, and account teaming. Actively collaborate with the customer and partner to close the opportunity.

Ensure focused distributor carry out tasks according to the requirements and meeting their goals.

You will establish a regular cadence for engagement with the range of stakeholders, including weekly forecast and pipeline reviews with partners for corporate customers.

Conduct Quarterly Business Reviews and Executive Briefings for Partners

You will cover a broad spectrum of stakeholders to build actionable relationships with the partners’ leaders, including sales, pre-sales, and services departments.

Your individual partner business plans will establish a foundation of intelligence and insight for both short-term tactical opportunities and long-term strategic success, including marketing plans and activities.

You will be instrumental in supporting partners in developing best-in-class OMNISSA sales, consulting, deployment, and managed services practices to assist their customers in their digital transformation journey and realize their own business goals.

Internally, you will collaborate with the broader Asia sales team, partner team, marketing, and with our Go-to-Market team across each of our technology areas to accelerate key programs and initiatives.

Functional written and verbal communication skills in English and Chinese would be ideal, coupled with an overall positive and energetic approach, will set you apart from competitors.

What is the leadership like for this role? What is the structure and culture of the team like?

The hiring manager for this Partner Sales Manager role is Rajesh Deepchandani, Asia Pacific, OMNISSA Director for Partners.

He leads a team of Partner Sales Managers responsible for developing and growing the OMNISSA business with our partner community.

He has over 20 years of industry experience and has held various sales roles before taking on the Channel & Partner Director position.

Your role will be remote and will not be assigned to a fixed office location. This means you will be able to work from anywhere with a strong internet connection and limited distractions. OMNISSA has a policy to empower employees to work from wherever they feel most productive and healthy.

As well as being a part of the local Asian OMNISSA team. The team prioritizes sharing best practices and learning from each other and connecting on a regular basis, both online and face-to-face.

About the Hiring Company

A renowned retail company with strong reputation and presence in the region is actively looking to recruit an experienced Franchise Manager to join their team in Singapore. In this role, the successful candidate will be responsible to oversee and manage the franchises operations for the group in the South-East Asia region.

Job Description

Reporting to the General Manager, you will be responsible to:

• Develop and implement strategies to enhance franchise performance across the region.
• Leading and motivating franchise teams to achieve sales and operational targets.
• Conduct market research and analysis to identify trends and opportunities
• Monitor financial performance and implement improvements to achieve business goals

Requirements

To be successful, you will have:

• Bachelor's or Master's degree in business administration, marketing, or a related field
• Minimum of 8 years of experience in the retail industry, preferably in apparel/fashion, with a proven track record of managing a brand end-to-end or franchises operations in various geographical regions
• Strong knowledge of relevant laws and regulations pertaining to commercial activities
• Excellent communication, negotiation, and interpersonal skills with an ability to motivate teams

What's on Offer?

You will be in an organisation that takes pride in their excellent vision for the future. The company has a good working culture and takes pride in providing a rewarding environment for their employees.

EA Registration Number: R23118567

EA License Number: 15S7709

JOB DESCRIPTION:

• Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer’s inquiry

• Communicating with customers via telephone, WhatsApp, face-to-face, social media and email

• Handle POS system and collecting payments

• Selling of products and services

• Handling customer’s feedbacks

• Assist marketing team

• Improving customer service procedures, policies and standards

REQUIREMENTS:

• Team player

• Excellent verbal and written communication skills

• Possess strong interpersonal, efficiency & organisational skills

• Multi-tasking capabilities and willingness to go for the extra mile

• Able to converse in English

• Able to converse in Mandarin will be helpful as well

• Must be able to work retail hours (including weekend) our salon hours are currently 10.30am to 7.30pm / 8.30pm for festive period

• 5.5 days work week

Salary $2000-$2800, plus commissions

It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as Manager. Reporting to the Associate Director, this full-time and permanent position is based in Singapore and offers regional coverage, allowing you to make a significant impact to our CoSec function and its’ growth.

Key responsibilities:

• Manage a portfolio of clients.
• Handle the full spectrum of company secretarial duties (both listed and non-listed companies).
• Act as advisor to clients on corporate secretarial matters.
• Coach and review the work of junior team members to enable them to carry out their roles effectively and efficiently.
• Provide good client service, ensuring clients receive prompt responses to requests and queries.
• Attend board/committee meetings and record meeting minutes.
• Ensure compliance with relevant statutory and regulatory requirements.

Key requirements:

• Qualified Chartered Secretary or LLB qualification
• Minimum 5-8 years of experience in the Corporate Secretarial Field, with at least 3 years in a managerial role preferably in a professional firm
• Good understanding of the Singapore Companies Act and SGX Listing Rules.
• Strong interpersonal, communication, written, and customer service skills.
• A leader and team player with a can-do attitude, strong initiative, and minimum supervision from management.
• Meticulous, detail-oriented, and can meet tight deadlines.

Company Benefits:

At our Singapore office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and birthday leave.

Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like CA, or ACCA, ensuring you stay ahead in your field.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!

PURPOSE

As the Manager of Sales Admin Operations Department, you will lead and oversee various functional teams responsible for optimizing all aspects of the company's operational processes, including procurement, sales administration/order fulfilment, lease management, and logistics operations.

Your primary objective will be to efficiently fulfil customer orders, manage end-of-lease (EOL) operations, and ensure operational effectiveness while meeting budgetary goals and ensuring customer satisfaction. Your leadership and strategic insights will be instrumental in driving operational excellence and contributing to the company's overall success and growth.

NATURE & SCOPE

Manage sales order fulfilment, procurement, and logistics operations for the company while efficiently fulfilling orders to achieve budget goals.

PRINCIPAL ACCOUNTABILITIES

Leadership and Team Management:

Lead, motivate, and manage a diverse team of operations professionals, including team leads, senior professionals, and specialists, fostering a collaborative and inclusive team culture focused on accountability, service excellence, and continuous improvement.

Sales Administration and Order Fulfilment Management:

Oversee sales administration support and the processing of sales orders from customer PO receipt to delivery and billing, ensuring accuracy, timeliness, and customer satisfaction.

Collaborate closely with sales teams to address any issues or concerns related to order fulfilment and delivery, actively managing customer feedback to optimize performance.

Procurement Operations Management:

Manage procurement processes, encompassing inventory part number creation, purchase order issuance, order tracking, and goods receipt entry. Maintain good supplier/ partner relationships to ensure timely delivery of goods and services.

Collaborate closely with suppliers/partners to coordinate shipment delivery and promptly escalate any supply shortages as needed to mitigate disruptions.

Conduct regular inventory checks to uphold accuracy and promptly identify discrepancies, implementing corrective actions to maintain optimal inventory levels and operational efficiency.

End-of-Lease (EOL) Management:

Provide leadership for the smooth management of EOL processes for all leased assets, overseeing activities such as tracking EOL assets collection progress, providing management with visibility of EOL assets status, and highlighting challenges/business impacts with resolution recommendations, resolving disputes, and driving process improvements.

Manage the process of selling used equipment to third-party buyers, ensuring timely buyout from the leasing company to prevent penalties. Fasten late and defect quoting processes to customers to minimize unrecoverable costs and improve profitability.

Logistics Operations:

Oversee logistics operations, including inventory management, warehouse operations, and delivery processes leveraging logistics service providers. Continuously optimize workflows to minimize costs and enhance delivery service levels.

Monitor logistics service provider performance closely, providing regular feedback to maintain the high service level standards.

Conduct a vendor evaluation process upon contract expiry, ensuring that the best forwarder/service provider is chosen based on criteria such as reliability, cost-effectiveness, and service quality.

Budgeting and Financial Management:

Develop and manage budgets for operations-related expenses and monitoring expenses to ensure adherence to budgetary constraints.

Audit and Compliance:

Ensure compliance with relevant regulations and company policies related to procurement, order processing, and logistics, supporting internal and external audits as needed.

REQUIREMENTS

- Bachelor’s degree in business administration, Supply Chain Management or a related field.

- Proven experience in operations management, preferably in a distribution and technology sector.

- Strong leadership skills with the ability to motivate and manage a diverse team.

- Excellent analytical and problem-solving abilities, proficiency in relevant software and systems for inventory management, procurement, and logistics.

- Effective communication and interpersonal skills, with the ability to thrive in a fast-paced environment and meet deadlines.

JOB SCOPE

Summary of Job Responsibilities

Job Responsibilities

• Help manage the day-to-day operations of the Housekeeping Rooms & Suites.
• Conducts daily briefings and attend meetings
• Help provide management and supervision to the Housekeeping Rooms & Suites Team Members on all shifts.
• Check VIP rooms prior to check in and in-house.
• Ensure that the requirements of VIP arrivals and in-house guests are managed well.
• Ensures turndown services are done in accordance to Marina Bay Sands standard.
• Handles all complaints and guest surveys pertaining to housekeeping service.
• Ensure that Housekeeping leaderships are kept fully aware of all feedback from either guests or other departments.
• Conducts regular inspections of rooms ensuring standards of cleanliness is always maintained.
• Ensure that the turnaround of the “House Status” is timely
• Be proactive in safety and accident prevention. Ensure that all Team Members are adequately trained in the use of housekeeping cleaning and sanitizing chemicals as well as lifting techniques and other potentially hazardous parts of their daily work.
• Ensure a clean, safe and pleasing environment for all Guests and Team Members.
• Help manage operating costs, especially labour, productivity and operating supply consumption.
• Help develop and implement clear, detailed training programs which match the needs of Team Members with a wide range of skills, languages and cultures.
• Supervise, train, schedule, mentor, develop and evaluate Team Members.
• Ensure all tasks are performed on time and according to safety standards.
• Help monitor consumption and wastage of : equipment; guest supplies: cleaning supplies: and linen supplies.
• Help ensure that linen and operating supplies are available in sufficient quantities, while minimizing the value of stock on hand.
• Recommend the timely replacement of guest room and suite supplies and equipment.
• Participate in research, development, evaluation and implementation of new products, services, technology and processes in anticipation of changing customer needs.
• Maintain close liaison with all other Departments so that their Housekeeping operational needs are met by the Department.
• Help manage periodic cleaning programs.
• Conducts bi-annual and annual Performance Appraisals providing honest and appropriate feedback.
• Ensures that team members are always fairly treated without favour or unfair expectations.
• Ensures that team members are fairly and professionally rostered and are allocated work assignments which are appropriate for their rank and capability to meet the demands expected.
• Ensures high standard of personal presentation and grooming, acting as positive role model.
• Perform all duties in accordance with Marina Bay Sands policies and within the realm of the Marina Bay Sands Company vision, mission and values.

Core Leadership Competencies

• Change Management – Generates activity and seeks new challenges to improve work performance. Demonstrates an optimistic outlook and recovers quickly from failure.
• Decision Making – Makes sound decisions quickly under pressure. Takes calculated risks based on adequate information and analysis. Makes rational, balanced judgments on the basis of available information.
• Managing the Work of others – Works with an orientation to the future. Sets clear, appropriate, and well defined, quality objectives. Encourages others to comply with legal and personal obligations. Plans while taking into account change and possible difficulties. Provides teams with clear direction and keeps them focused on tasks. Actively supports autonomy and empowerment through appropriate delegation of work. Sees projects through to completion; ensures key objectives are met.
• Motivating and Influencing Others – Creates a climate of teamwork by encouraging harmony, co-operation and communication. Cares for others by monitoring their well-being; Inspires a positive attitude to work among subordinates and persuades others so that they can adjust their positions and readily gains agreement and support from others. Respects the contributions of others.
• People Development – Encourages a culture of continuous personal and worked-related improvement through own actions and ensures learning from successes and failures. Guides and coaches team members. Passes on personal expertise and draws on the diverse backgrounds, skills and knowledge of people while defining and reinforcing standards and appropriate behaviour.
• Problem Solving – Reconciles conflict and probes for information for more in-depth relevant information for decision-making. Analyses numerical data and relevant sources of information in order to draw appropriate conclusions and check facts to establish causes and effects. Produces new ideas and a range of solutions to meet the demands of the situation.
• Time and Task Management – Manages time effectively and shows punctuality; completes tasks on time; structures work activities in a systematic way; respects and follows company policies; shows organizational commitment; ensures safety at the workplace. Shows receptiveness to being managed and co-operates willingly; demonstrates detailed job knowledge, manual ability and technical expertise in one’s own area.
• Integrity – Acts consistently in accordance with clear ethics and values and models high standards of behaviour for others through one's own actions; maintains confidentiality and upholds agreements made with others; able to relate to people from different cultures; and maintains a balance between work and personal life so neither affects the other negatively.

JOB REQUIREMENTS

Education & Certification

• Minimum College Diploma or University Degree in Hotel Management.

Experience

• At least 3 years in a supervisory role in a five star hotel housekeeping or related environment.
• Ability to successfully operate large-scale, high pressure environment with sudden change in business levels
• Knowledge in multi-cultural service protocols and standard.
• Experience in hotel pre-opening/renovation at supervisory/managerial levels.

Competencies

• Fluent in English
• Strong leadership competencies.
• Good time management, organizational, communication and motivational skills.
• Meet the attendance guidelines of the job and adhere to departmental and company policies.
• Ability to drive consistent excellence in repetitive process driven task.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Manulife Audit Services is looking for a self-motivated Senior Manager, Internal Audit. The candidate is accountable for planning, executing and completing audit projects (including key risk audits, investigations and other special projects). The candidate is also responsible for the delivery of high quality, professional, cost-effective, value-added and risk-based audit services within Asia. While remaining totally independent, the Audit Services function provides added value by working with management at all levels to improve the management of various forms of risk. The function provides assurance services to senior management and the board of directors which assist them in discharging their responsibilities for overseeing the management of risk in Manulife.

On the job you will:

• Assist in preparing annual audit plan based on risks and applicable requirements.
• Assist in preparing presentation materials for risk and audit committees, and board meetings.
• Plan and execute various types of audits (including Sarbanes-Oxley Project (aka SOX)) in accordance with the audit methodology, departmental standards and regulatory requirements.
• Evaluate the management of risk and internal controls in business. Present findings to and reach agreement with the business unit management; make practical and value-added recommendations to improve control environment and efficiency and effectiveness of operations.
• Prepare audit reports; audit reports are to be clear, concise and well-organized, and issued within departmental service standards.
• Utilize data analytics techniques to improve effectiveness and efficiency of audit process.
• Ensure quality of work completed.
• Execute various types of audits within time budgets and target dates, reporting any timing problems or budget over-runs to responsible project leads and Directors.
• Assist business unit management by providing consulting advices.
• Follow-up with business unit management regularly on the status/implementation of corrective action plans for timely audit finding closure.
• Actively participates in departmental initiatives.
• Provide guidance and coaching to team members.

We are looking for someone:

• Can communicate with business unit senior management and staff, to present audit findings clearly and concisely, reach agreement on appropriate solutions to risk management and operational efficiency issues
• Ability to prioritise, good time management in a multi-tasking environment
• Able to work overtime to meet internal or external deadlines
• To analyze business processes and controls over a wide diversity of operations across Asia, including in life and asset management business, identify key risks and control deficiencies, and develop practical and value-added recommendations for management implementation exercising sound business judgment
• Establish a high level of credibility and maintaining sound business relationships with business unit and department management and staff

Nice to Haves:

• 8+ years’ relevant experience.
• Good knowledge of life insurance and asset management business, audit methodologies, control frameworks and risk management techniques
• A fast learner
• Excellent communication skills, oral and written. Able to deal with confrontations and resolve conflicts.
• Proven relationship skills including a demonstrated ability to deal effectively with staff at all levels to Assistant Vice President
• Results oriented; able to strike balance on multiple priorities and projects
• Sound business judgment in assessing significance of issues and developing value added recommendations
• Commitment to quality
• Recognized accounting (CA, CMA, CGA, CPA, ACCA) or auditing (CIA, CISA) professional designation
• Strong team-player and willing shares ideas and knowledge. Able to collaborate with different team members in a multi-cultural environment.
• Actively seeks feedback from others and incorporates any necessary changes. At the same time, provide clear and timely constructive feedback.
• Challenges the status quo and proactively makes suggestions for continuous improvement.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
• You thrive in teams, and enjoy getting things done together
• You take ownership and build solutions, focusing on what matters
• You do what is right, work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement

Hybrid

Job Description：

• Formulate strategic plans to identify, target and clinch corporate clients
• Expand clientele base through active acquisition of new clients
• Draw up networking proposals customized to individual sector
• Liaison between client, designer and other parties leading up to the project, ensuring client’s requirements are met and exceeded
• Prepare sales and marketing materials
• Assist in organizing sales and marketing events
• Achieve and Deliver Sales Target
• Ensure all drawings and proposals are generated on time
• Support in all aspect of Sales activities
• Manage and maintain customer relationship
• Collate and evaluate customer feedback and highlighting customer complaints from customers for management analysis

Job Requirements：

• Minimum 3 years of working experience preferably sales experience in commercial office interior design or equivalent.
• Strong business acumen and analytical skills with ability to formulate sales and business development strategies
• Strong sense of ownership and are able to manage multiple deals in a pipeline end to end
• Strong communication skills with ability to build rapport with customers and gather market information
• Self-disciplined, able to meet ambitious customer visit targets and submit reports on time
• Team oriented character, able to achieve individually and contribute to team’s achievement.
• Active listening skills and proactive communication in verbal and written
• Excellent organizational skills to meet goals and set priorities
• Immediate available position

Kindly provide your details in resume:

• Photo
• Experience & Qualifications
• Current and Expected salaries
• Date availability / Notice duration

What you will do:
As Sales Operations Manager, you will help the sales organization run effectively and in support of business strategies and objectives.

How you will do it:

• Build up mindset of weekly order forecasting for the month and quarter, align high level with Vertical Business Unit (VBU) leaders.
• Driving projects pipelines Pulse-check status including actionable internal/external action plans.
• Provide leading indicators to drive secure order including pipeline sufficiency, new pipeline creation, YTD win rate, Say-Do Ratio vs Plan vs outlook.
• Clear understanding deal by deal on Risk and upsides drive action tracker on steps to close a risk/upside deal with deal needed articulated.
• Forward looking pipeline margin tracking versus target margin.
• Business acumen to review secured order with business leaders & drive for results.
• Standardize performance dashboard/reports as part of project performance and operating rhythm.
• Collaborate with cross-functional teams.
• Maintain a detailed understanding of existing sales processes and identify areas open to process improvement.
• Cost optimization lead with Global Product and VBU leaders

What we look for:

• Bachelor’s degree (or equivalent by experience)
• At least 5 years related experience in Sales Operations Role/Business Operations.
• Strong sales analytical skills that enable you to lead complex projects with different stakeholders.
• In-depth knowledge of end-to-end business and operational processes in multi-products. engineering/construction industry
• System minded and had extensive SAP knowledge of operational processes.
• Highly analytical and process-oriented
• Excellent communication & motivational skills
• Highly analytical and process-oriented
• Excellent communication & motivational skills
• Microsoft office
• A high degree of proactivity, creativity and latitude is expected.
• Willingness to take on new challenges.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Responsibilities:

• Act as the primary liaison for institutional and VIP clients across both the TradeFi and Web3 sectors, ensuring that all client inquiries and requests are addressed promptly and professionally.
• Enhance and cultivate relationships with existing clients in the APAC and Middle East regions through regular communication, proactive outreach, and a deep understanding of their unique business needs and objectives.
• Collaborate with internal teams to tailor solutions that meet client requirements and deliver exceptional service.
• Support the Vice President in product development initiatives, including market research, product testing, and feedback gathering to drive continuous improvement.
• Assist in the daily operations of the department, coordinating cross-functional efforts to enhance efficiency and ensure the successful execution of strategic projects.
• Prepare and present reports on client interactions, market trends, and performance metrics to inform decision-making and strategy formulation.

Requirements:

• In-depth product knowledge gained from prior experience in cryptocurrency or banking sectors, with the ability to articulate complex concepts clearly to clients and stakeholders.
• Proven client management skills, including the capacity to establish and maintain robust relationships, conduct thorough client profiling, and implement personalized account management strategies.
• Proficiency in English, both written and verbal, with strong analytical and communication skills to engage effectively with clients at all levels.
• A solid educational background, preferably in business, finance, or a related field.
• A genuine passion for the cryptocurrency industry, demonstrated by ongoing engagement with industry developments, trends, and best practices; relevant industry experience is strongly preferred.
• Ability to work collaboratively in a fast-paced environment, demonstrating adaptability and a proactive approach to problem-solving.

Key Duties and Responsibilities

• Lead a team in developing new products
• Assist in developing new products
• Conduct client and competitor analysis, market research and benchmarking
• Plan a strategic R&D programme for short, mid and long terms by understanding and analysing the existing and future financial, market trends
• Prepare proposal and participate in product, service and system development
• Sourcing and Analyse related products

Requirements:

• Bachelor’s degree or higher, preferably in computer science, information technology, marketing or related fields.
• Possess work experience in APP or related industries is preferred
• Past work experience in overseas brand catering design is an advantage
• Strong IT literacy, proficient in using Microsoft Office (Word, Excel and Power Point)
• Strong presentation and problem-solving skills
• Attention to detail and a commitment to producing high quality work under pressure
• Excellent English and Chinese communication skills. Able to communicate effectively with global teams

Purpose

• Drive execution of the global treasury strategy within own area of responsibility.
• Co-ordinate and manage the delivery of Treasury services, reporting and advice in areas such as external financing, credit facilities, banking relationships, funding, capital structures, interest rate, Foreign Exchange (FX) liquidity management, treasury compliance and cash & banking solutions.
• Work with a team of specialists to implement Treasury strategy and Treasury and cash management activities in the end markets

Dimensions

• Strategic Scope: Execution of strategy and process ownership
• Reporting Level: Manage managers
• Geographic Scope: Regional / Specialism.
• Complexity: High
• Expertise: 5+ years PQE (in accounting, corporate finance or treasury). Financial, Mathematical or Science-based degree is preferred. AMCT qualified or equivalent is strongly preferred.

Principal Accountabilities

Act as a proactive business partner to identify opportunities for enhancing treasury effectiveness and commercial results

Executing global Treasury strategy, such as:

• Lead the execution of treasury related projects, including Centre and above-market initiatives.
• Advising on all aspects of treasury management.
• Optimise cash repatriation from End-markets to the centre.
• Solving problems of FX deficits and trapped cash within the DRBU, including the navigation of economic crisis situations
• Drive working capital initiatives.
• Enhance visibility and support the improvement of working capital management
• Ensure the central forecast cashflow reporting is delivered to the required quality
• Support the structuring and execution of market exits / simplifications.
• Support the on-going review concerning the capital structure and funding of legal entities, recommending and managing changes as appropriate, and including obtaining the relevant delegated authorities.
• Support the funding renewal process for End-markets.
• Support the digital treasury & banking agenda.
• Manage FX exposures across the Region and advise on appropriate actions.
• Consistent with the Treasury Strategy, drive the centralisation of treasury transactions
• Promote and lead a philosophy of continuous improvement with regard to treasury management best practice.
• Coordinate compliance to global Treasury policies and standards.
• Co-ordinate delivery of Treasury related reporting and ensure it is delivered to the required quality.

Knowledge, Skills and Experience

• Financial, Mathematical or Science-based degree with related professional qualification (i.e. ACA/ACCA/CIMA/ACT). AMCT qualified or equivalent is strongly preferred.
• Minimum 4-8 years’ experience in a global FMCG or similar dynamic operating environment and a good understanding of the tobacco business
• Understanding and knowledge of relevant finance/Treasury tools and systems (SAP Treasury)
• Strong analytical skills, rational decision making / problem solving
• Continuous improvement and able to challenge the status quo.
• Ability to work independently, under pressure and keep to tight deadlines
• Strong interpersonal skills to build an effective network with the teams across APMEA and the ability to influence
• Tenacity to deliver tangible results

Working relationship

Internal

• Finance Business partners & specialist finance teams such as tax and accounting – collaborate to provide end to end finance delivery for region / areas / end markets

• Global Business Solutions – Establish & monitor effective operating procedures to deliver end to end treasury services

• Internal Auditors – to respond to queries and requests for information.

• Investor Relations / Legal – collaboration and keeping up to date with business developments

External

• External parties such as bank relationship managers and dealers – effective, professional working relationships

• External Auditors – to respond to queries and requests for information

Working with one of the top foreign bank to hire relationship managers to join their expanding team in the consumer banking space. This is a banking front office sales position with sales target.

- Structured progression

- Excellent platform to learn and grow within the bank

- CMFAS paid for

about the job

• Provide financial advice to clients through offering wealth management solutions, such as insurance, structured deposits, loans and unit trusts
• Develop and strengthen long-term relationships with clients under your portfolio

skills and experience required

• Degree/local diploma in any discipline
• Strong communicator and self-motivated

To apply online please use the 'apply' function

(EA: 94C3609/ R21103354 )

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM's regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Applicant has to be open to Team work and manage a team of 6 pas in service . Knowledge of North Indian Cuisine and western Cuisine is a must. Knowledge of Bar will be added advantage. Knowlege of wines is amust .Inventory control and ordering from suppliers has to be done by the manager. Work with Chef and directors to plan menu bfor groups and special events will be an advantage

Mon to Fri 8.30am - 6pm

This role overseeing the warehouse operations, local distribution, resource planning, P&L and warehouse improvement projects.

Overall Operations Supervision

- Supervise overall warehouse operations including SG local transportation from/to Company’s warehouse(s)

- Establish and monitor the basic practice and implementation such as MHE pre-inspection, daily-walk-about in the respective work environment with the support from section leads below SLM

- Supervise and monitor WSH monthly reports and take a lead to close any negative findings.

- Receive an external or/and internal escalation upon any deviation or potential risk of deviation from the set KPIs.

- Provide the respective section leads with the relevant guidance and direction whereby how to adjust, correct, or upgrade daily operations.

Overall Operations Projects Supervision

- Delegate the respective task to the respective section leads by determining a schedule.

- Monitor the completion of respective project tasks.

- Receive any escalation from the section leads upon any potential delay or obstacles.

- Provide the respective section leads with the relevant advice and guidance for their clear understanding.

- Schedule and arrange any internal session for internal alignments in case of any potential issues, especially the severe ones.

- Properly and timely escalate the potential risks to the direct superior.

Operations Resource Planning

- Come up with operations manpower resource planning.

- Conduct recruitment interviews in case of additional manpower resources to bring into the operations team.

- Exercise any warning session(s) or termination session(s) related to the respective section leads

Warehouse P/L Control

- Analyse monthly department P/L starting from sales revenue, direct cost, indirect cost up to gross profit with the direct superior.

- Come up with some proposals to improve our sales or/and cost for further discussion and finalisation with the direct superior

Mandatory Requirements

- Minimum 3 to 5 years’ experience in a managerial position in 3PL Warehouse operations.

- Experience in managing large warehouse operation team

- Ability to multi-task in a fast paced environments

- Mature, self-motivated, and able to work independently.

- Ability to motivate & manage a dynamic service-oriented organization.

- Ability to support change in a fast-moving environments & coach organization

- Ability to use the technical skill, process discipline to build & develop service deliverables & capabilities.

- Good command of English and strong communication skills with customers or / and appointed vendors

Key Responsibilities:

• Design, develop, and maintain high-quality software systems and applications.
• Collaborate with cross-functional teams to define, design, and deliver new features and enhancements.
• Lead technical design discussions and provide input on architectural decisions.
• Write clean, maintainable, and efficient code, adhering to best practices and coding standards.
• Perform code reviews, providing constructive feedback to ensure code quality and knowledge sharing.
• Troubleshoot, debug, and resolve software defects and performance issues.
• Contribute to the continuous improvement of development processes and methodologies.
• Mentor and guide junior engineers, fostering a culture of learning and growth.
• Stay up-to-date with emerging technologies and industry trends, and evaluate their applicability to our products.
• Participate in the full software development lifecycle, from requirements gathering to deployment and maintenance.

Requirements:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field; a Master’s degree is a plus.
• Minimum of 5 years of experience in software development, with a strong focus on back-end or full-stack development.
• Proficiency in one or more programming languages such as Java, Python, C#, or JavaScript.
• Experience with cloud computing platforms (e.g., AWS, Azure, Google Cloud).
• Strong understanding of software development best practices, including version control, testing, and CI/CD.
• Proven experience in designing and building scalable, high-performance, and reliable software systems.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.
• Experience with database design and management, both relational and NoSQL.
• Familiarity with containerization technologies (e.g., Docker, Kubernetes) and microservices architecture.
• Knowledge of security best practices and data privacy regulations.
• Fluent in both written and spoken English and Mandarin, essential for effective communication with shareholders.

Position Overview:

As the Production Supervisor for the Central Kitchen, you will play a pivotal role in overseeing daily food production, ensuring quality, and adhering to safety standards. Reporting directly to the Production Manager, you will be responsible for coordinating production activities, supervising staff, managing ingredient preparation, and maintaining compliance with regulatory and quality standards. This position requires a hands-on approach to maintain consistency, efficiency, and productivity within the Central Kitchen.

Key Responsibilities

Daily Duties:

• Monitor and record the temperature of vehicles, freezers, and chillers prior to loading goods.
• Verify the availability and weight of ingredients for daily production.
• Inspect incoming goods for quality and compliance.
• Assess the condition of equipment and cooking pots; report any faulty equipment to the Production Manager.
• Conduct daily staff attendance checks.
• Generate and distribute production reports for the day's operations.
• Ensure that expiration and receiving dates are clearly indicated on invoices.
• Oversee the defrosting of raw materials in the chiller for the next day's production.
• Ensure proper hygiene practices among kitchen staff before and during production.
• Maintain kitchen cleanliness at the beginning and end of each day.
• Prepare and pack items for delivery to outlets.
• Confirm that drivers receive the correct items and quantities.
• Conduct stock takes after goods are issued to drivers.
• Enter production quantities into the system post-production.
• Ensure accuracy in production reports and raw material usage.
• Ensure adherence to IS02200 standards in production procedures.
• Verify the correctness of production packaging weights and expiration dates.
• Complete and fine-tune all production reports and related matters.

Weekly Duties:

• Plan production schedules for the following week.
• Strategically plan raw material procurement based on the upcoming week's production needs.
• Conduct inventory stock takes.
• Ensure the cleanliness of machines and equipment.
• Organize staff to clean freezers and chillers.

Monthly Duties:

• Conduct a comprehensive monthly inventory check.
• Review product expiration dates.
• Schedule maintenance for equipment and machines.
• Ensure completion of the daily kitchen checklist.

Requirements:

• ** Applicable to Singaporeans only due to quota limitations
• Bachelor’s degree in Food Science, Culinary Arts, Business Management, or a related field.
• Minimum of 2 years of experience in a food production or kitchen management role, preferably in a high-volume environment.
• Familiarity with food safety regulations and standards, such as IS02200.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities to effectively collaborate with staff and management.
• Proficiency in inventory management and production planning.
• Attention to detail and accuracy in monitoring and reporting.
• Problem-solving skills to identify and address equipment or operational issues promptly.
• Basic computer skills, including experience with production management software and MS Office applications.
• Ability to lift and move heavy items as needed (up to 50 lbs).
• Capable of standing for extended periods and performing physically demanding tasks in a kitchen environment.
• Strong leadership qualities and the ability to motivate and manage a diverse team.
• A commitment to maintaining high standards of cleanliness and hygiene.
• Adaptability and resilience in a fast-paced, changing environment.
• A proactive approach to continuous improvement in production processes and team performance.
• Strong communication and teamwork skills to work effectively with the kitchen team.
• Focused on maintaining cleanliness, following recipes, and adhering to food safety standards.
• Flexibility to work shifts, including weekends, holidays, and evenings.
• Fluency in Mandarin and English preferred, as it facilitates communication with both local staff and Chinese clientele.
• Must be able to join within short notice

We are seeking a highly organized and detail-oriented Administrative Associate to join our dynamic wealth management team. The successful candidate will play a crucial role in providing comprehensive administrative support to our team of wealth managers, ensuring smooth operations and exceptional client service delivery.

How you can add value:

· Assist wealth managers in executing trades and managing documentation for account opening, onboarding, KYC, and other regulatory tasks, ensuring compliance with industry standards and company policies.

· Review and reconcile quarterly revenue reports meticulously to identify and rectify discrepancies.

· Conduct data entry tasks efficiently to record trades and other relevant activities, maintaining precise and up-to-date records.

· Provide support in client marketing initiatives, including the preparation of presentation decks.

· Organize appointments and meetings.

· Perform other administrative tasks such as record-keeping, coordinating couriers, and other ad-hoc duties as assigned.

What you bring:

· A Diploma in Banking and Finance and/or 2-3 years of relevant experience in the financial industry or within a MAS-regulated company is preferred.

· Strong desire to learn, exceptional communication, organizational, and administrative support skills.

· Proficiency in office application software, particularly Microsoft Excel and Google Sheets.

· Familiarity with private banks’ e-Banking platforms and reports is advantageous.

· Fluency in both Mandarin and English is essential for effectively communicating with Chinese-speaking clients and wealth managers.

If the above describes you, please send your CV [email protected].

Zenith Infotech (S) is a Tech Recruitment firm with 27 years of presence in Singapore, provding placements of ICT Consultants to governent agencies and corporate clients.

Currently we are looking out for Project Manager with knowledge in DETICA solutions, on a 12 months contract role, renewable,

Job Scope

• You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.

• You will leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.

• Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.

• You will be expected to be an SME in Program Project Management with expert proficiency.

• Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.

• Lead the project team to ensure timely delivery of project milestones.

• Ensure that the project is delivered within budget.

• Manage project risks and issues, and develop mitigation strategies.

• Provide regular project status updates to stakeholders and senior management

Qualifications

• Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience

• KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus

• System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner

Job Summary:

We are seeking a highly experienced Assistant Manager, Piping on behalf of our client in the engineering sector. Reporting to the Piping Manager, you will play a critical role in ensuring that all piping engineering activities are completed efficiently, on schedule, and within the required specifications. The successful candidate will be responsible for reviewing the progress of piping engineering work, evaluating potential changes, and coordinating activities to meet project timelines and budget requirements.

Key Responsibilities:

• Review and assess all piping layout work, including 3D models, material take-offs (MTO), bill of quantities (BQ), and other project deliverables to ensure compliance with specifications, codes, and quality standards.
• Assist in the planning and organization of piping engineering activities, including manpower allocation for projects.
• Develop and prepare departmental procedures, manuals, and training guides, and conduct training for team members.
• Provide engineering support and technical advice for piping installation and testing at construction sites.
• Execute other responsibilities as assigned by the Piping Manager.

Requirements:

• Bachelor’s degree in Engineering, preferably in Mechanical Engineering.
• Minimum of 15 years of experience in piping design, including detailed design, stress evaluation, and construction engineering support.
• Proficient knowledge of Caesar II for stress analysis and AutoCAD for piping layout.
• Basic knowledge of 3D model reviews through Naviswork or SPR.
• Ability to interpret stress/vibration analysis reports.
• Strong analytical skills with the ability to apply complex mathematical concepts to piping calculations.
• Excellent interpersonal and communication skills.

Why Join Us?

This is an exciting opportunity to work with a leading company in the industry, where you will lead complex engineering projects and have the chance to shape the team through mentoring and development programs.

How to Apply:

Please submit your CV and cover letter via the CareersFuture portal or email your resume to [email protected]

Only shortlisted candidates will be contacted. We look forward to exploring your potential!

By submitting your personal data and/or resume, you consent to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Tan Chee Beng | EA Reg No: R24121894

Peerage by Lunch Actually is a matchmaking service exclusively designed for high-flyer singles looking for a meaningful and lasting relationship. Our team of highly-trained matchmakers provides personalized services, with discretion being a top priority. With 20 years of experience in creating successful relationships, we are pioneers in the matchmaking industry.

Role Overview: Peerage Client Manager
We are seeking a highly skilled matchmaker to join our team. The ideal candidate will be responsible for creating matches for our clients, selecting from our database or headhunting for potential matches externally. You will also coordinate the logistics of the dates and provide support throughout the entire dating journey. Discretion is key as our clients value their privacy and confidentiality.

Responsibilities:

• Build and maintain strong relationships, and perform service delivery for elite clients through planning, coordinating and scheduling dates.
• Headhunt potential matches for high-end clients and conduct in-depth interviews to determine suitability.
• Provide support throughout the dating process through personalized guidance and coaching.
• Arrange dates, coordinate logistics like restaurant reservations and other special requests.
• Attend social events and networking opportunities to expand your pool of potential matches.
• Continually assess and refine our matchmaking process to ensure maximum satisfaction for clients.
• Consistently achieve individual as well as team monthly targets.
• Maintain a high level of discretion and confidentiality at all times.

Requirements:

• Diploma or Bachelor’s Degree in any field. Psychology majors preferred but not required.
• Experience in high profile client relationship management would be an advantage
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work independently and as part of a team.
• High level of discretion and confidentiality.
• Passion for helping people find meaningful relationships.
• Able to work on Saturdays; 5-day work week

Benefits:

• Competitive base salary with attractive commission structure.
• Office-based role at our cozy, vibrant office in Somerset – no fieldwork required.
• A dynamic, startup-like environment where you’ll have the autonomy to execute your ideas, with support from experienced leaders and serial entrepreneurs.
• Ongoing professional training and strong opportunities for career progression.
• A positive, inclusive, and supportive workplace atmosphere.