Total 19 Director/C-Level account manager job vacancies in pas wisma geylang serai

Account Director

What this job involves:

Service Delivery

• Comply with all requirements of the contract and meet or exceed Key Performance Indicators (KPIs)
• Drive a service excellence culture within the delivery and operational management teams. Create an environment within the team that drives continuous improvement and innovation.
• Ensure the processes and procedures within the account (be they client or JLL owned) are monitored and updated as per the Master Services Agreement (MSA)
• Work in conjunction with the region’s Site Leads to develop a strategic business plan for the delivery of the services and be responsible for the delivery of that plan as required.
• Ensure the integrity of the data within the various systems being used to manage the account, including MI and maintenance of system drawings. Escalate any issues as appropriate.
• Ensure all contractual and ad-hoc reports are delivered on time
• Ensure contractors and their staff are on/off boarded and inducted appropriately and that all permitting and working requirements are adhered to. Ensure that contractor staff at all times meet the standards and expectations of the Client and JLL
• Monitor Planned Preventive Maintenance plan in conjunction with local laws, regulations, and standards. Regularly engage with JLL’s EOS team to ensure that schedules are compliant as per the above.
• Ensure minor repairs & works are supervised appropriately and that services are delivered on time, in a safe manner, and within budget
• Ensure participation in any planned or unplanned power shutdowns and support the engineering team as required
• Ensure participation in any planned or unplanned building evacuation and ensure the BCP is up to date and enacted. Act as the Fire Safety Manager as required
• Ensure all safety procedures, including Crisis Management and Emergency Procedures, are maintained at all times.
• Support the Moves, Adds and Changes (MAC) team to ensure that space planning and churn activities are undertaken as per the MSA and client demand

Financial Management

• Be responsible for relevant portfolio’s agreed financial targets including revenue, expenses, debtor and savings targets, and keeping within the contractual price, including raising all relevant Change Requests
• Be responsible for the delivery and expenditure of the supply chain and accountable of the quality of services delivered
• Participate and set the budgets for the delivery of services and ensure compliance to those budgets.
• Participate in regular reforecasting activities
• Ensure all financial reports are accurate and timely as per the agreed timeline set out under the agreement. Ensure costs are managed within appropriate budgets
• Ensure all client billing is completed as per the required timeline and follow-up outstanding amounts to ensure collection within contract terms
• Ensure the supply chain is paid as per payment terms within the individual agreements

Human Resource Management

• Be responsible for monitoring and managing the IPMPs of the subordinate staff. Ensure each member of staff within the team has a personal development plan and it is reviewed on a 6 monthly basis
• Be responsible for the structure of the team and manage any recruitment or performance management issues in-line with JLL processes and procedures
• Provide support for succession planning to direct reports
• Engage in the remuneration process at required intervals as dictated by the JLL business

Risk Management

• Drive a risk conscious culture within the team and ensure that all works meet local and JLL standards for risk identification and mitigation
• Ensure compliance with all Health, Safety, Environment and Risk Management policies and procedures.
• Ensure all incidents are reported as per the Bank’s and JLL internal reporting procedures
• Ensure that a suitable emergency escalation process is in place and that Emergency call-Out & Rectification Services are conducted swiftly and efficiently. Ensure communications are escalated both within JLL and the client organization

Leadership/Self-Management

• Actively encourage an environment that supports openness, teamwork, collaboration, performance excellence and personal success.
• Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members and on-site Vendors
• Gains respect of senior leaders in the Bank
• Gains respect of JLL people and clients.

Ideal Experience

• A tertiary qualification in Building / Facilities Management, Business Administration or related subject preferred, with a minimum of 10 years’ experience in Facility, Property or related field, ideally with a Finance Sector Client.
• Strong analytical, organization and presentation skills.
• Strong finance management
• Excellent computer skills including Microsoft suite of products essential.

Critical Competencies for Success

Leadership

• Acts as a role model for JLL by behaving consistently with cultural requirements, participating in company activities. Act as ambassador and lead by example regarding JLL Code of Ethics.
• Sets objectives and measurable goals and motivates others to achieve them.

Personal Effectiveness

• Works with the Client CRE team, Client Business Units and Vendors to deliver superior service.
• Is strongly goal-oriented to meet all performance targets.
• Searches out improvement opportunities and empowers the team to implement them.
• Coaches and develops staff and provides regular feedback and guidance.

Decision Making

• Sets stretch targets for self and others. Rigorously monitors and manages individual and team performance.
• Is able to make tough decisions that resolve problems or improves operations.
• Actively searches out opportunities to achieve best results.

Communication

• Promotes open, constructive and collaborative relations with the Client at all levels.
• Regularly communicates vision, strategy, plans and performance in a clear and motivational manner
• Listens effectively and communicates through actions and example.

Group Account Director, Industrial

DUTIES AND RESPONSIBILITIES

The position requires the lead to develop short and long-term strategies for every account and alignment with

• Group Account Executive Strategy

Must ensure the Account Managers develop Account Plan for their respective Accounts and meets all key performance indicators as set out in the management contract.

Procurement and Vendor Management

• Evaluate the vendor procurement and management practices of the various Accounts and ensure renegotiation and tendering, (including tender documentation; evaluation of tenders, and preparation of contracts) are in compliance with Client or JLL procurement guidelines.

• Benchmark services across similar properties within the country.

• Co-ordinate and monitor the contractor management program

• Ensure only JLL/Client approved vendors are providing service on-site, and their performance is monitored. Ensure the vendor performance is shared with the respective vendor.

Facilities Operations

• Ensure every Account Manager & Site Lead has a good understanding of the contract, an Account Plan, and the KPI.

• Ensure every staff has been trained/inducted on their job responsibility and clear understanding of their SOPs.

• Implement building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems.

• Ensure all Account complies with JLL/Client

• Environment, Health & Safety standards

• Equipment Reliability Management program

• Soft Service standards and kept to the agreed level

• Client-related service as mentioned in the contract agreement must comply.

• Accountable for Account Leads to be trained & alignment with their Operations procedures to maintain high service standards.

• Identify new value initiatives that will assist the client to achieve their corporate goals.

• Ensure consistency in the JLL/Client policies & procedures have complied. The Site staff is updated on JLL & Client’s technology platforms as well as the policies.

• Accountable to Implement and comply with all internal management systems to high standards of quality assurance.

• Ensure all Critical Environment (CEM) space is identified and agreed upon with the client. Ensure the CEM standards are in full compliance.

• Responsible to implement a comprehensive energy management program.

• Ensures that compliance with all regulatory local laws and guidelines are met as they relate to the operation of the building’s infrastructure: strong understanding, commitment, and proven implementation experience in a regulatory environment, safety, and health safety programs and processes.

• Ensure all Financial Management requirements are completed in a timely and accurate manner. Develop and ensure compliance with all Capex & Opex budgets for every account and the budget is timely shared with the client.

Talent Management

• Create a high-performing, integrated team who are committed to delivering exceptional client results.

• Critically analyze account managers’ performance (account-based staff and “hosted” account staff) and build feedback into actionable development plans.

• Work with the Delivery Organisation to provide performance feedback on staff who are “assigned” to accounts.

• Manage Account Manager rotations in a proactive and structured manner to avoid any client disruption

• Accountable for networking with diverse external candidates to improve the workforce talent.

• Work with Account Lead and Account Directors to ensure account teams are participating in training and development programs and that succession planning is carried out annually.

Nurture & Develop Great Teams

• Personal leadership - inspires trust, adapts, and learns

• Passion for coaching and developing managers into exceptional leaders

• Inspires and motivates toward new and stretch opportunities that are outside one’s comfort zone to evolve as a leader

Risk Management

• Assist in the implementation of a Facilities/Property risk management program that identifies major property risks including occupational EHS, operational services, procurement, legal and financial.

• Ensure critical facilities risk assessments are regularly reviewed, mitigation plans are updated, and the staff is trained.

• Ensure data integrity of all systems across the accounts and audit data from time to time

• Develop guidelines and strategies to protect the health and safety of staff and others, and protect Jones Lang LaSalle and client reputations.

• Ensure disaster recovery and business continuity plans are implemented and maintained across all accounts, and the staff is trained.

• Ensure every account has a comprehensive Risk management program to ensure the reliability of operation on the site.

Project Management

• Experience in Project management and tools

• Must be able to take clients through design development requirements, and manage their requirements & expectations.

• Experience in managing projects budgets & variations

Profitability Initiatives:

• Develop initiatives and strategies that lead to cost savings and improve JLL profitability.

• Identify ways to improve organic growth in the accounts by taking on more services.

Cost saving/value Initiatives:

• Develop initiatives that will reduce client operating costs.

• Identify an area where technology can be used to create greater efficiency and improve the way data is to be managed and analyzed.

• Drive new initiatives/technology to ensure the client is kept updated on the improve the site operation.

Customer Service / Client Relationships:

• Ensure service response times are established on all accounts. Analyse client service request trends and provide suggestions for improvement.

• Ensure feedback from client sessions is documented and actioned to the satisfaction of the end user.

• Proactively develop and manage client/business unit relationships ensuring that the expected service levels are achieved across the region.

• Lead by example and groom the team in achieving maximum client satisfaction level.

Reporting:

• Ensure the monthly reports and quarterly Business reviews are completed and submitted as per the contractual agreement.

• Ensure the formats of each report are agreed upon and in compliance.

• Trends are tracked, and analyzed and areas of improvement are properly addressed.

Finance Report:

• Review monthly financial reports including the preparation of accruals and variance analysis with FMs.

• Ensure every account has a fully developed financial tracking and invoicing system.

• Ensure there is a proper tracker to track client invoices and payments and vendor payment is compiled in accordance with the contract.

• Accountable for the Account Managers and Site Leads to be trained in budget management for their accounts.

Training:

• Ensure the team is well-trained in all facilities' policies, procedures, and systems. Work closely with the JLL senior management to devise new and innovative methods of learning built around skill development, leadership, and succession planning

• Assign buddies for new team members to ensure teamwork, consistency & rationalization of the team

KEY PERFORMANCE MEASURES

• Refer to the Individual Performance Agreement (IPMP) for Key Performance Measures.

• Ensure the KPI Targets for the Account are met

COMPETENCIES

• Interpersonal skills with a strong client focus.

• Team Leader with line management skills and the ability to delegate

• Technical comprehension and experience with performance-based service contracts and vendor management

• Knowledge of occupational safety requirements

• Strong budget management and financial analysis skills

• Demonstrated initiative

• Excellent written and oral communication skills.

• Strong analytical skills.

Regional Account Director

What this job involves:

Recognizing that corporate clients seek creative and often integrated approaches to best manage their real estate portfolios and complex occupancy needs around the world, we have integrated our occupier businesses into a single global division – Work Dynamics.

An integral part of Work Dynamics structure is the Regional Account Director (RAD) role, which brings together multiple services to deliver comprehensive solutions for our clients.

The Regional Account Director is responsible for ensuring a high level of client satisfaction, establishing and managing the service delivery team, delivering key regional initiatives as well as ensuring consistency in processes, systems and reporting.

The role also ensures efficient and consistent operation of all services to meet contractual obligations with respect to the property portfolio of the Client throughout the APAC region as well as build strong & sustainable relationships within the client’s organization. In addition, the role will drive innovative ways of thinking and working, constantly reviewing the best delivery models, along with upskilling the team, to enable a sustainable and engaged workplace experience for the client occupants. The multi- disciplined services provided consist of facilities management, project management, portfolio strategy, transaction management, lease administration and occupancy planning.

Reporting Relationships

Direct Manager: Group Account Executive and matrix to the Global Account Director.

Direct Reports: Regional Operations Director, Regional Engineering Lead, Regional Finance Lead, Sub Regional Leads, Regional HSE & Sustainability Lead

Group Account Director

What this job involves:

Staying at the forefront of operational excellence

You’ll be the main visionary and strategist for our regional plans. As such, you’ll must understand a global clients’ business needs in Singapore inside and out. You will be the go to person for the accounts delegated for your ownership.

Putting clients first—always

Client satisfaction is second nature to us, that’s why you’ll make sure that we build and maintain good working relationships with our stakeholders. You’ll be the single point of contact for our regional service delivery. As such, you must develop deep understanding of the clients’ key business drivers influencing their decision making process and how such decisions relate to their requirements for our services. You’ll also see to it that our clients’ outsourcing needs and our own objectives for the account are perfectly in sync. Apart from these, you’ll also be at the forefront of account operations, taking charge of all the resources—including technology, manpower and standard operating procedures—needed to run the operations smoothly and seamlessly.

Becoming a trustworthy authority

Do you have what it takes to be a governance champion? If so, you are perfect for this role! Particularly, you must ensure all parties uphold their duties stated in the contract. You're also the one managing the governance process for the account. As such, you’ll rally the team toward achieving the agreed key performance indicators, service levels and other compliance measures. How to roll out change control process effectively is also another challenge you need to take on.

Devising win-win solutions for all parties

You’ll be a steward to our clients, looking after their financial interests by developing property budgets and forecasts based on their finance calendar. You’ll play a pivotal role in helping our clients achieve their financial goals—be they revenue, expenses, debtor or growth targets. As you tend to our clients’ best interests, so should you represent ours by being on the lookout for opportunities to cross-sell our other services. Collecting fees from clients and tracking outstanding payments also fall on your shoulders.

Driving team success

Apart from the technical aspects of the role, you’ll also create a culture of collaboration, positive learning and teamwork. You’ll identify your team’s strengths and improvement areas, leading them to excellence through coaching, feedback and recognition. You’ll be the heart of the team, resolving conflicts among members and ensuring that respect for individual differences always prevails. Most important, you’ll lay the groundwork for the future, ensuring we have the next generation ready to move up (or across) and fill roles at the company.

Sound like you? To apply you need to be:

We uphold excellence in everything we do—and we’re always on the lookout for people who share our values. To fit this role, you should be a:

Seasoned expert

You have at least ten years’ experience in facilities account management under your belt. Likewise, you are a pro at handling complex account structures and client sensitivities. You are also an ace on the technical and financial know-how of running a service delivery team.

Critical thinker

Does problem solving come naturally to you? In this role, you will need to come up with strategies in applying holistic approaches and long-term solutions for complex problems. You’ll also need excellent organizational skills to priorities work and meet tight deadlines.

Compassionate leader

Teamwork is a vital aspect of our brand, and we’ll expect you to value this as well. You’ll be the team’s anchor in difficult days and their proud leader in times of success. Most important, you’ll lead by example, and promote open, constructive and collaborative relationships at all levels.

Position Goals

To deliver the contractual obligation of the contract with a focus on bringing value to the contract of key assigned accounts. To achieve the financial and KPIs goals establish in the contracts with the Client. Be accountable for the profit, loss and growth of the assigned portfolio of accounts

Focus on bringing holistic approach in Real Estate management that includes the Facilities, upgrading & retrofitting of the properties, assist the client areas to optimize the occupied space and support client to achieve their Corporate/Company goals.

Accountable to work out a strategy for Client retention and organic growth. Ensuring JLL framework is complied that includes overall Safety, building maintenance and legislation compliance.

Meet frequently with C-Suite executives and client real estate leaders to highlight results and present solutions to position JLL for growth opportunities.

Job Description

Ensures operational excellence in driving company’s business growth locally and globally in accordance to company expansion plan.

STRATEGIC PLANNING

• Assists in implementing strategies for operational management and development so as to meet organizational plans and goals within budgets and timelines
• Work closely with the Group CEO to develop and accomplish goals and strategic plans
• Set KPIs & strategize on expansion and operational improvement plans
• Assist in continuous evolution of current brand or develop of new dining concept to keep our business relevant to the market
• Provides timely, accurate and complete reports on the operating condition of the company
• Identify and evaluate strategic business for company’s growth and expansion via M&A/ partnership

OPERATIONS MANAGEMENT

• Motivate and lead a high performance management team to achieve sales, profitability and business objectives set by the company
• Provide day-to-day leadership and management to a service organization that mirrors the adopted mission and core values of the company
• Groom and build a team of motivated F&B professionals for the company’s aggressive expansion plan
• Oversee and ensure smooth running of all aspects of restaurant operations
• Define processes and monitoring systems to ensure food and services are adhered to a high quality standard
• Responsible for the measurement and effectiveness of all processes internally and externally
• Any other jobs or duties assigned by the Chief Operating Officer from time to time.

SNEF Lab (a SNEF think-tank) of Policy Division

You must have an interest in labour policies to support SNEF lab’s research and sense-making work to drive SNEF’s efforts in developing and promoting progressive workplace practices, enhance labour market flexibility and advance tripartism. Your responsibilities include:

• Sense-make and analyse strategic labour policies or recommendations to address issues faced by employers or specific groups of employees in the labour market identified through the research or forecast of labour trends.
• Monitor and interpret global and local trends, as well as socioeconomic data of the labour markets, with a view of creating novel upstream policy solutions through labour policies.
• Study and develop models to project and explain future national manpower scenarios, intelligence, and other driving forces and critical uncertainties shaping Singapore’s economic and manpower environment through partnerships with academic institutions, tripartite partners and government agencies.
• Design and conduct research and analysis to evaluate and forecast employers’ position on identified labour guidelines and regulations.
• Adopt methodologies to enhance policy development and stakeholders’ engagement.

Job Requirements

Bachelor’s degree in Economics, Social Sciences (political science, sociology, organisation psychology, etc) or other related disciplines. An interest in international labour and experience in planning regional/ international events is a plus.

You must

• Possess good written, presentation and verbal communication skills
• Be proficient in applications such as PowerPoint, Word, and Excel, Tableau/ PowerBI, Canva, etc
• Versatile and resourceful and strong in stakeholders’ management
• Have a strategic and growth mindset, meticulous and have a keen eye to details
• Have at least 5 years of relevant experience

To be considered for the Assistant Director position, you should have supervisory experience and be able to provide peer leadership. Your title will be commensurate with your work and supervisory experience.

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Regional Account Director

What this job involves:

Putting clients first—always

Client satisfaction is second nature to us, that’s why you’ll make sure that we build and maintain strong strategic relationships with our stakeholders. You’ll be the single point of contact for our regional service delivery. As such, you must develop deep understanding of the clients’ key business drivers influencing their decision-making process and how such decisions relate to their requirements for our services. You’ll also see to it that our clients’ outsourcing needs and our own objectives for the account are perfectly in sync.

Devising win-win solutions for all parties

You’ll be a steward to our clients, looking after their financial interests by developing property budgets and forecasts based on their finance calendar. You’ll play a pivotal role in helping our clients achieve their financial goals—be they revenue, expenses, debtor or growth targets. As you tend to our clients’ best interests, so should you represent ours by being on the lookout for opportunities to cross-sell our other services. Collecting fees from clients and tracking outstanding payments also fall on your shoulders.

Staying at the forefront of operational excellence

You’ll be the main visionary and strategist for our regional plans. As such, you must understand the clients’ business needs inside and out. You’ll be the go-to person for the overall operations—taking charge of all the resources—including technology, manpower and standard operating procedures—needed to run the operations smoothly and seamlessly.

Driving team success

Apart from the technical aspects of the role, you’ll also create a culture of collaboration, positive learning and teamwork. You’ll identify your team’s strengths and improvement areas, leading them to excellence through coaching, feedback and recognition. You’ll be the heart of the team, resolving conflicts among members and ensuring that respect for individual differences always prevails. Most important, you’ll lay the groundwork for the future, ensuring we have the next generation ready to move up (or across) and fill roles at the company.

Becoming a trustworthy authority

Do you have what it takes to be a governance champion? If so, you are perfect for this role! Particularly, you must ensure all parties uphold their duties stated in the contract. You're also the one managing the governance process for the account. As such, you’ll rally the team toward achieving the agreed key performance indicators, service levels and other compliance measures. How to roll out change control process effectively is also another challenge you need to take on.

Sound like you? To apply you need to be:

We uphold excellence in everything we do—and we’re always on the lookout for people who share our values. To fit this role, you should be a:

Seasoned expert

You have at least eight years’ experience in facilities account management under your belt. Likewise, you are a pro at handling complex account structures and client sensitivities. You are also an ace on the technical and financial know-how of running a service delivery team.

Critical thinker

Does problem solving come naturally to you? In this role, you will need to come up with strategies in applying holistic approaches and long-term solutions for complex problems. You’ll also need excellent organizational skills to priorities work and meet tight deadlines.

Compassionate leader

Teamwork is a vital aspect of our brand, and we’ll expect you to value this as well. You’ll be the team’s anchor in difficult days and their proud leader in times of success. Most important, you’ll lead by example, and promote open, constructive and collaborative relationships at all levels.

SNEF Lab (a SNEF think-tank) of Policy Division

You must have an interest in labour policies to support SNEF lab’s research and sense-making work to drive SNEF’s efforts in developing and promoting progressive workplace practices, enhance labour market flexibility and advance tripartism. Your responsibilities include:

• Sense-make and analyse strategic labour policies or recommendations to address issues faced by employers or specific groups of employees in the labour market identified through the research or forecast of labour trends.
• Monitor and interpret global and local trends, as well as socioeconomic data of the labour markets, with a view of creating novel upstream policy solutions through labour policies.
• Study and develop models to project and explain future national manpower scenarios, intelligence, and other driving forces and critical uncertainties shaping Singapore’s economic and manpower environment through partnerships with academic institutions, tripartite partners and government agencies.
• Design and conduct research and analysis to evaluate and forecast employers’ position on identified labour guidelines and regulations.
• Adopt methodologies to enhance policy development and stakeholders’ engagement.

Job Requirements

Bachelor’s degree in Economics, Social Sciences (political science, sociology, organisation psychology, etc) or other related disciplines. An interest in international labour and experience in planning regional/ international events is a plus.

You must

• Possess good written, presentation and verbal communication skills
• Be proficient in applications such as PowerPoint, Word, and Excel, Tableau/ PowerBI, Canva, etc
• Versatile and resourceful and strong in stakeholders’ management
• Have a strategic and growth mindset, meticulous and have a keen eye to details
• Have at least 5 years of relevant experience

To be considered for the Assistant Director position, you should have supervisory experience and be able to provide peer leadership. Your title will be commensurate with your work and supervisory experience.

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

responsibilities :

• Leading project planning sessions
• Coordinating staff and internal resources
• Managing project progress and adapt work as required
• Ensuring projects meet deadlines
• Managing relationships with clients and stakeholders
• Designing and signing off on contracts
• Overseeing all incoming and outgoing project documentation
• Participating in tender process i.e. design, submission and review
• Designing risk mitigation plan
• Conducting project review and creating detailed reports for executive staff
• Optimising and improving processes and the overall approach where necessary
• Securing growth opportunities and initiating new projects
• Managing large and diverse teams
• familar HDB project processing step
• above 10 years job experience

Job Description

Ensures operational excellence in driving company’s business growth locally and globally in accordance to company expansion plan.

STRATEGIC PLANNING

• Assists in implementing strategies for operational management and development so as to meet organizational plans and goals within budgets and timelines
• Work closely with the Group CEO to develop and accomplish goals and strategic plans
• Set KPIs & strategize on expansion and operational improvement plans
• Assist in continuous evolution of current brand or develop of new dining concept to keep our business relevant to the market
• Provides timely, accurate and complete reports on the operating condition of the company
• Identify and evaluate strategic business for company’s growth and expansion via M&A/ partnership

OPERATIONS MANAGEMENT

• Motivate and lead a high performance management team to achieve sales, profitability and business objectives set by the company
• Provide day-to-day leadership and management to a service organization that mirrors the adopted mission and core values of the company
• Groom and build a team of motivated F&B professionals for the company’s aggressive expansion plan
• Oversee and ensure smooth running of all aspects of restaurant operations
• Define processes and monitoring systems to ensure food and services are adhered to a high quality standard
• Responsible for the measurement and effectiveness of all processes internally and externally
• Any other jobs or duties assigned by the Chief Operating Officer from time to time.

Group Account Director, Industrial

DUTIES AND RESPONSIBILITIES

The position requires the lead to develop short and long-term strategies for every account and alignment with

• Group Account Executive Strategy

Must ensure the Account Managers develop Account Plan for their respective Accounts and meets all key performance indicators as set out in the management contract.

Procurement and Vendor Management

• Evaluate the vendor procurement and management practices of the various Accounts and ensure renegotiation and tendering, (including tender documentation; evaluation of tenders, and preparation of contracts) are in compliance with Client or JLL procurement guidelines.

• Benchmark services across similar properties within the country.

• Co-ordinate and monitor the contractor management program

• Ensure only JLL/Client approved vendors are providing service on-site, and their performance is monitored. Ensure the vendor performance is shared with the respective vendor.

Facilities Operations

• Ensure every Account Manager & Site Lead has a good understanding of the contract, an Account Plan, and the KPI.

• Ensure every staff has been trained/inducted on their job responsibility and clear understanding of their SOPs.

• Implement building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems.

• Ensure all Account complies with JLL/Client

• Environment, Health & Safety standards

• Equipment Reliability Management program

• Soft Service standards and kept to the agreed level

• Client-related service as mentioned in the contract agreement must comply.

• Accountable for Account Leads to be trained & alignment with their Operations procedures to maintain high service standards.

• Identify new value initiatives that will assist the client to achieve their corporate goals.

• Ensure consistency in the JLL/Client policies & procedures have complied. The Site staff is updated on JLL & Client’s technology platforms as well as the policies.

• Accountable to Implement and comply with all internal management systems to high standards of quality assurance.

• Ensure all Critical Environment (CEM) space is identified and agreed upon with the client. Ensure the CEM standards are in full compliance.

• Responsible to implement a comprehensive energy management program.

• Ensures that compliance with all regulatory local laws and guidelines are met as they relate to the operation of the building’s infrastructure: strong understanding, commitment, and proven implementation experience in a regulatory environment, safety, and health safety programs and processes.

• Ensure all Financial Management requirements are completed in a timely and accurate manner. Develop and ensure compliance with all Capex & Opex budgets for every account and the budget is timely shared with the client.

Talent Management

• Create a high-performing, integrated team who are committed to delivering exceptional client results.

• Critically analyze account managers’ performance (account-based staff and “hosted” account staff) and build feedback into actionable development plans.

• Work with the Delivery Organisation to provide performance feedback on staff who are “assigned” to accounts.

• Manage Account Manager rotations in a proactive and structured manner to avoid any client disruption

• Accountable for networking with diverse external candidates to improve the workforce talent.

• Work with Account Lead and Account Directors to ensure account teams are participating in training and development programs and that succession planning is carried out annually.

Nurture & Develop Great Teams

• Personal leadership - inspires trust, adapts, and learns

• Passion for coaching and developing managers into exceptional leaders

• Inspires and motivates toward new and stretch opportunities that are outside one’s comfort zone to evolve as a leader

Risk Management

• Assist in the implementation of a Facilities/Property risk management program that identifies major property risks including occupational EHS, operational services, procurement, legal and financial.

• Ensure critical facilities risk assessments are regularly reviewed, mitigation plans are updated, and the staff is trained.

• Ensure data integrity of all systems across the accounts and audit data from time to time

• Develop guidelines and strategies to protect the health and safety of staff and others, and protect Jones Lang LaSalle and client reputations.

• Ensure disaster recovery and business continuity plans are implemented and maintained across all accounts, and the staff is trained.

• Ensure every account has a comprehensive Risk management program to ensure the reliability of operation on the site.

Project Management

• Experience in Project management and tools

• Must be able to take clients through design development requirements, and manage their requirements & expectations.

• Experience in managing projects budgets & variations

Profitability Initiatives:

• Develop initiatives and strategies that lead to cost savings and improve JLL profitability.

• Identify ways to improve organic growth in the accounts by taking on more services.

Cost saving/value Initiatives:

• Develop initiatives that will reduce client operating costs.

• Identify an area where technology can be used to create greater efficiency and improve the way data is to be managed and analyzed.

• Drive new initiatives/technology to ensure the client is kept updated on the improve the site operation.

Customer Service / Client Relationships:

• Ensure service response times are established on all accounts. Analyse client service request trends and provide suggestions for improvement.

• Ensure feedback from client sessions is documented and actioned to the satisfaction of the end user.

• Proactively develop and manage client/business unit relationships ensuring that the expected service levels are achieved across the region.

• Lead by example and groom the team in achieving maximum client satisfaction level.

Reporting:

• Ensure the monthly reports and quarterly Business reviews are completed and submitted as per the contractual agreement.

• Ensure the formats of each report are agreed upon and in compliance.

• Trends are tracked, and analyzed and areas of improvement are properly addressed.

Finance Report:

• Review monthly financial reports including the preparation of accruals and variance analysis with FMs.

• Ensure every account has a fully developed financial tracking and invoicing system.

• Ensure there is a proper tracker to track client invoices and payments and vendor payment is compiled in accordance with the contract.

• Accountable for the Account Managers and Site Leads to be trained in budget management for their accounts.

Training:

• Ensure the team is well-trained in all facilities' policies, procedures, and systems. Work closely with the JLL senior management to devise new and innovative methods of learning built around skill development, leadership, and succession planning

• Assign buddies for new team members to ensure teamwork, consistency & rationalization of the team

KEY PERFORMANCE MEASURES

• Refer to the Individual Performance Agreement (IPMP) for Key Performance Measures.

• Ensure the KPI Targets for the Account are met

COMPETENCIES

• Interpersonal skills with a strong client focus.

• Team Leader with line management skills and the ability to delegate

• Technical comprehension and experience with performance-based service contracts and vendor management

• Knowledge of occupational safety requirements

• Strong budget management and financial analysis skills

• Demonstrated initiative

• Excellent written and oral communication skills.

• Strong analytical skills.

We are seeking an experienced and dynamic Account Director join our team expanding Business Development team. This sales-focused role will be responsible for driving business growth by identifying new opportunities, developing strategic partnerships, and expanding our client base. The ideal candidate will have a proven track record in sales, exceptional client relationship skills, and a deep understanding of the cleaning services industry.

Key Responsibilities:

• Business Development: Identify and pursue new business opportunities to achieve sales targets and drive revenue growth.
• Client Management: Develop and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and retention.
• Sales Strategy: Develop and implement effective sales strategies and plans to expand market share and achieve business objectives.
• Proposal Development: Prepare and present compelling proposals, contracts, and service agreements to potential clients.
• Market Analysis: Conduct market research and analysis to identify trends, opportunities, and competitive landscape.
• Team Collaboration: Work closely with operational teams to ensure seamless service delivery and client satisfaction.
• Reporting: Provide regular sales reports, forecasts, and updates to senior management.

Qualifications:

• Minimum of 5 years of sales experience in the cleaning services industry is a MUST.
• Strong sales and negotiation skills with a proven track record of meeting or exceeding sales targets.
• Excellent communication and interpersonal skills.
• Ability to build and maintain long-term client relationships.
• Strategic thinking and problem-solving abilities.
• Self-motivated, results-oriented, and able to work independently as well as part of a team.

Regional Account Director

Work Dynamics – Singapore

Countries coverage: Singapore, Australia, India, China, HK, Japan

What this job involves:

Staying at the forefront of operational excellence

You’ll be the main visionary and strategist for our regional plans. As such, you’ll must understand a global clients’ business needs in APAC region inside and out. You’ll also be the go-to person for the overall operations in APAC—including standard procedures, system reports and relevant technologies.

Putting clients first—always

Client satisfaction is second nature to us, that’s why you’ll make sure that we build and maintain good working relationships with our stakeholders. You’ll be the single point of contact for our regional service delivery. As such, you must develop deep understanding of the clients’ key business drivers influencing their decision making process and how such decisions relate to their requirements for our services. You’ll also see to it that our clients’ outsourcing needs and our own objectives for the account are perfectly in sync. Apart from these, you’ll also be at the forefront of account operations, taking charge of all the resources—including technology, manpower and standard operating procedures—needed to run the operations smoothly and seamlessly.

Becoming a trustworthy authority

Do you have what it takes to be a governance champion? If so, you are perfect for this role! Particularly, you must ensure all parties uphold their duties stated in the contract. You're also the one managing the governance process for the account. As such, you’ll rally the team toward achieving the agreed key performance indicators, service levels and other compliance measures. How to roll out change control process effectively is also another challenge you need to take on.

Devising win-win solutions for all parties

You’ll be a steward to our clients, looking after their financial interests by developing property budgets and forecasts based on their finance calendar. You’ll play a pivotal role in helping our clients achieve their financial goals—be they revenue, expenses, debtor or growth targets. As you tend to our clients’ best interests, so should you represent ours by being on the lookout for opportunities to cross-sell our other services. Collecting fees from clients and tracking outstanding payments also fall on your shoulders.

Driving team success

Apart from the technical aspects of the role, you’ll also create a culture of collaboration, positive learning and teamwork. You’ll identify your team’s strengths and improvement areas, leading them to excellence through coaching, feedback and recognition. You’ll be the heart of the team, resolving conflicts among members and ensuring that respect for individual differences always prevails. Most important, you’ll lay the groundwork for the future, ensuring we have the next generation ready to move up (or across) and fill roles at the company.

Sound like you? To apply you need to be:

We uphold excellence in everything we do—and we’re always on the lookout for people who share our values. To fit this role, you should be a:

Seasoned expert

You have at least eight years’ experience in facilities account management under your belt. Likewise, you are a pro at handling complex account structures and client sensitivities. You are also an ace on the technical and financial know-how of running a service delivery team.

Critical thinker

Does problem solving come naturally to you? In this role, you will need to come up with strategies in applying holistic approaches and long-term solutions for complex problems. You’ll also need excellent organisational skills to prioritise work and meet tight deadlines.

Compassionate leader

Teamwork is a vital aspect of our brand, and we’ll expect you to value this as well. You’ll be the team’s anchor in difficult days and their proud leader in times of success. Most important, you’ll lead by example, and promote open, constructive and collaborative relationships at all levels.

Position Goals

To deliver the contractual obligation of the contract with a focus on bringing value to the contract of key assigned accounts. To achieve the financial and KPIs goals establish in the contracts with the Client. Be accountable for the profit, loss and growth of the assigned portfolio of accounts (this includes regional / global accounts based in Singapore).

Focus on bringing holistic approach in Real Estate management that includes the Facilities, upgrading & retrofitting of the properties, assist the client areas to optimaise the occupied space and support client to achieve their Corporate/Company goals.

Accountable to work out a strategy for Client retention and organic growth. Ensuring JLL framework is complied that includes overall Safety, building maintenance and legislation compliance.

Meet frequently with C-Suite executives and client real estate leaders to highlight results and present solutions to position JLL for growth opportunities.

For the Account act as APAC regional point of contact and support the operations growth and global alignment.

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Senior Manager / Assistant Director (Research) who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Senior Manager / Assistant Director (Research)

Specific Job Responsibilities

As Senior Manager / Assistant Director (Research), you will be responsible for:

(i) Developing plans and grant schemes that will build up AI research capabilities and support the translation of research

(ii) Working with agencies and companies to leverage research to drive sectoral outcomes. This would include identifying major use cases, resolving stumbling blocks and putting place necessary research infrastructure

(iii) Engaging international research organisations to strengthen Singapore’s research network and profile

Who will you work with in achieving these objectives:

You are part of a larger network of agencies that are working together to achieve the client’s goals. You will also work closely with public research institutions and industry corporate labs.

What makes this role unique, and what will you learn?

This is a strategic area of work and you will have the opportunity to help make Singapore one of the top places in the world to do AI. You will be part of a dynamic team that is operating in an exciting and fast-moving environment.

Requirements

An ideal candidate should possess the following:

· At least 5 years of working experience in conceptualising, structuring, and implementing technology partnerships

· Familiarity with AI technology and capabilities

o This role will require you to be sufficiently familiar at a savvy user / technology translator level as you will need to speak with highly technical experts as well as business leaders. We don’t need you to be a researcher, but we need you to be able to talk credibly to one.

· Experience working in the public sector or in a research organisation

Personal traits:

· Self-starter with strong organisational and coordination skills who is able to multi-task and get things done in a fast-paced environment

· Strong communication and interpersonal skills to engage a wide spectrum of external and internal stakeholders, and orchestrate collaborations with stakeholders

· Resourceful and proactive, able to work around ambiguity

· Strong team player able to contribute and lead in a cross-functional team

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for AD/SM/M(Planning) who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Assistant Director/Senior Manager/Manager (Planning)

Contract Duration: 1 year, subjected to approval for renewable

Client’s Planning team, as part of the Strategic Planning Division, drives strategic alignment within the Ministry family. This entails refining organisational priorities, translating strategies to plans, as well as guiding the resourcing of key policies and initiatives that support the strategic direction of the Ministry.

Your role includes the following:

• Identify opportunities and risks in the Digital and Information domains;

• Set strategic priorities and goals for client’s family;

• Ensure coherence in the formulation and operationalisation of strategies across the organisation through internal and external engagement platforms;

• Align the resource allocation in client’s family with client’s strategic priorities; and

• Strengthen governance to ensure the achievement of strategic objectives.

Job Requirements:

• A good degree in a relevant field

• At least 3 years of experience, preferably in the areas of strategic planning and policy formulation

• Outstanding analytical, problem solving, critical and lateral thinking skills

• Proven ability to translate knowledge and insights into strategy and performance implications

• Resourceful and curious about what the world will look like tomorrow

• Excellent verbal and written communication skills

• Strong interpersonal skills, with the ability to engage both internal and external stakeholders

Job descriptions

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

Account Director - Rest of Asia

Work Dynamics

Job Description

This position is responsible and accountable to provide outstanding Service Delivery across multiple country portfolios, across all Work Dynamics functions. Ensuring activities are as safe, operationally sound, human-centric, and engagement-focused as possible, with team management, site operations, service contracts, sourcing, procurement, and finance underpinning high levels of stakeholder satisfaction

The key focus of this role is the ability to develop and enhance local services whilst supporting the strategic intent of regional goals and initiatives, engaging not only with the client’s real estate teams but also other service partners, along with the lines of business and occupants as the ultimate service recipients.

The Country/Hub Facilities Management Lead is the strategic lead and senior-most point of contact for facilities management operations in-country. This role reports to the Regional Account Director and includes direct reports such as Facilities Managers (and below), Engineering Managers, and other functional roles required to deliver services in the country of operations.

Roles and Responsibilities

The key responsibilities of this role include:

Operations Management

• Develop operational procedures and performance measures to ensure simplification and accuracy of work methods, reliability of systems, and consistency across the portfolio
• Actively engage with the Regional Finance Manager, Regional Account Director, and Engineering Lead to ensure that all site financial operations are meeting or exceeding targets and financial processes as well as controls are adhered to at all times.
• Ensure compliance with JLL and client Health, Safety, Environment, and Risk Management policies and procedures
• Ensure data integrity of all systems across the portfolio and perform audits from time to time

Client/Stakeholder Management

• Pro-actively manage and develop Client relationships, acting as a Property Management “Trusted Partner” establishing shared goals and ensuring that expected service levels are achieved
• Contribute to the Annual Account Plan – aligning knowledge of Client business and driving factors with service requirements
• Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
• Deliver an exceptional quality of service to the Client, as reflected by Client feedback

Leadership / Staff Management

• Actively encourage an environment that supports teamwork, cooperation, performance excellence, and personal success
• Develop the team through performance assessments and training, managing staff workload through correct resourcing, and developing a succession plan for key team members and on-site Vendors
• Develop existing and bring in new talent and capabilities into the team
• Develop an active and visible team who are highly proactive, responsive, dynamic, and agile.
• Build a seamless team across the various functions to support the Clients strategic goals.

Competencies

The ideal candidate should have demonstrated the following competencies:

• Excellent Stakeholder management, able to demonstrate the ability to engage and discuss on strategic matters and high-level operations without delving into the weeds.
• Strong leadership skills - Ability to demonstrate harnessing the “hearts and minds” of teams to deliver on a vision through to execution
• Able to adapt and respond in a fast-paced working environment and versatile in meeting client changing needs and requirements
• Experience within relevant facilities management operational environments, able to understand Critical Infrastructure and Risk Management

Experience and Qualifications

• A minimum of 10 years’ experience across Property Management, including Facilities Management, Project Management and Hospitality Services experience
• An added benefit would be a Bachelor’s degree in Engineering, facilities management, building, business or another related field.
• Broader Experience in Asia Pacific is desired.
• Strong communicator – Good presentation skills and possesses strong verbal & written communication skills (English & local language), also an active listener
• Passion for quality – has an eye for detail to make sure the best delivery of services
• Self-motivated; confident & energetic
• Ability to effectively deal with stressful situations
• Flexible – able to adapt to rapidly changing situations
• Strongly goal-oriented – able to focus on meeting all performance targets
• Is a team player – able to cooperate and work well with others to meet targets
• Proven ability to initiate and follow through with improvement initiatives
• Exhibits honesty & trustworthiness
• Open to new ideas & willing to challenge status quo

Regional Account Director

Work Dynamics

Recognizing that corporate clients seek creative and often integrated approaches to best manage their real estate portfolios and complex occupancy needs around the world, we have integrated our occupier businesses into a single global division – Work Dynamics. An integral part of Work Dynamics structure is the Regional Account Director (RAD) role, which brings together multiple services to deliver comprehensive solutions for our clients.

The Regional Account Director is responsible for ensuring a high level of client satisfaction, establishing and managing the service delivery team, delivering key regional initiatives as well as ensuring consistency in processes, systems and reporting. The role also ensures efficient and consistent operation of all services to meet contractual obligations with respect to the property portfolio of the Client throughout the APAC region as well as build strong & sustainable relationships within the client’s organization. In addition, the role will drive innovative ways of thinking and working, constantly reviewing the best delivery models, along with upskilling the team, to enable a sustainable and engaged workplace experience.

This role reports to the Group Account Executive, and includes direct reports such as Regional Operation Director, Subregional Leads and functional leads (where applicable).

Roles and Responsibilities

The key responsibilities of this role include:

Strategy and Account Management

• Contribute and execute on the vision and strategy of the JLL business. Be the face of JLL in the marketplace.
• Ensure that the account plan is implemented and aligned with client objectives.
• Be accountable for the profit, loss and growth of the assigned account.
• Be responsible for supporting the account in the region/geo/country by working with the local account teams and local clients.
• Work with the Account Management Enablement organization to implement the agreed account management practices.
• Provide feedback to the Product organization on the performance and gaps, if any on various Products and suggest improvements from on field and client feedback.

Client Relationship Management

• Ability to extract and translate customer expectations into innovative strategic initiatives
• Convinces stakeholders based on data, challenges in a constructive manner
• Balances the needs of both client and JLL
• Exhibits result orientation
• Transformational Improvement
• Unlock opportunities for account growth and work with the account team and/or Sales organization to convert these opportunities.
• Drives creation and delivery of the strategic improvement roadmap
• Promotes continuous improvement & Innovation
• Role models a proactive and ownership focused mind-set
• Lead & Deliver
• Create a high-performing, integrated team who are committed to delivering exceptional client results.
• Work with the Commercial Excellence team on margin enhancement and commercial excellence initiatives to improve and/or achieve the target margin for the accounts.
• Realize the transformation program on-time
• Exceed the Desired Outcomes every year
• Promote open, constructive, and collaborative relations with clients, superiors, subordinates and peers.
• Build strong and successful strategic partnerships between client and JLL, on- and off the direct team.
• Less than 25% travel expected.

Financial Management

• Be responsible for achievement of the agreed financial targets for the account; revenue, expenses and debtors targets.
• Lead the development of the property budgets and forecasts in accordance with the financial timetable.
• Meets the agreed growth targets for the account.
• Looks for opportunities to cross-sell services.
• Responsible for collection of fees from CLIENT as well as tracking of outstanding payments.
• Contract Management
• Ensures adherence to the contract requirements and intents
• Responsible for the achievement of key performance indicators, service levels and other measures as contracted
• Mitigates any CPI / KPI liability
• Work with any global and/or in-region teams to manage any contract change requests

Operations

• Responsible for management oversight of all resources involved in the delivery of services, e.g. recruitment, performance assessment etc.
• Drives operational excellence across all services delivered, aiming to simplify, standardize and automate processes and procedures to enhance our service offering and make it more sustainable.
• Actively manages the professional development of all direct reports
• Prepares and implements a succession plan for the account
• Lead and drive transformation of operating structure to support workplace experience and overall delivery goals
• Drive innovative knowledge growth and fresh ways of thinking across all the functions
• Review and enhance current and future skills to drive productivity, innovation and enable future of work.
• Develops, implements and manages all regional initiatives and programs for the account
• Drives client specific initiatives such as savings targets, benchmarking and best practices
• Sources, transfers and implements best practices to the account through bringing outside in
• Successfully communicates and commercializes successes and compliments to maintain positive momentum
• Drives regional consistency in the account e.g. in reporting, standard operating procedures, systems and HR practices
• Establishes consistency in the monthly reporting to drive a culture of shared learning and continuous innovation
• Conducts Quarterly Business Reviews in region, with a focus on Knowledge Leadership, and participates in any multi-regional QBR’s or similar

Competencies

The ideal candidate should have demonstrated the following competencies:

• Empathetic, deeply understands the goals, drivers and needs of others
• Trustworthy, earns and deserves the trust of clients and colleagues
• Thorough and restrained. Prefers accuracy over speed to avoid mistakes.
• Inclusive in all decisions and behaviours and demands this from others
• Embodies JLL values of Ethics, Excellence and Teamwork
• Decisive and relentless with a bias for action
• Courage to make the tough decisions and have difficult conversations
• Accountable for actions and outcomes and holds others to be accountable
• Value agility and are not afraid to shift as conditions change
• Authentic in their true self, not afraid of deliberate truth telling
• Natural relationship builder with superior communication skills
• Learns quickly from mistakes, recognizes patterns in the environment, and changes behavior based on immediate feedback

Experience and Qualifications

• Minimum 10 years’ experience in real estate, preferably with strength in Facilities Account Management, ideally with a focus around Employee Experience and Sustainability. Beneficial to have understanding in Project Management, Transaction Management, Strategic Portfolio Management, Lease Administration and Workplace Strategy
• Has handled complex account structures, either running multiple teams, multi disciplines, across multiple locations and countries
• Has experience in handling client and/or Firm sensitivities knowing when to escalate with urgency, or how to de-escalate certain risks
• Has demonstrated experience in balancing the interests of the client with those of the Firm
• Has experience in translating client needs into existing or new business growth
• Track record of year on year exceeding plan and adding growth through new services/products
• Has effectively managed complex P&L(s)
• Has presented in front of large regional audiences
• Has grown talent through effective leadership and management. Strong track record of advancing both individuals and teams in complex business environments into management roles

Sales Account Director APAC - SEA

Singapore

Reporting directly to the Sales Director (APAC), based in Singapore, this individual plays a pivotal role in supporting strategic business decisions through forecasting, data and insightful market analysis, providing modelling and recommendation to senior leadership both at regional and global level, working closely with cross functional commercial and operation teams, to optimize the growth of the business. Your geographical responsibility will include Southeast Asia and possibly other countries in the region (to be agreed).

Your key responsibilities will include:

• Take ownership of the overall regional sales target and allocations.
• Contribute to both the long-term vision and strategy for the team and manage day-to-day operations.
• Shape and implement business development plans and strategies across the SEA region.
• Willingness to go beyond just closing the deal and hitting targets. Focused on how to best address customer biggest needs to develop a long-term relationship.
• Become an expert of our products and value proposition.
• Willingness to travel within short notice.

Ideally, you should also have:

• A track record for exceptional performance in a constantly changing, ambiguous environment, and problem-solving leadership with limited oversight. Ideal candidates will have experience and measurable success selling complex solutions to multiple senior stakeholders within the sector.
• Master’s or bachelor’s degree in business, Engineering, or a related field.
• Minimum 15 years of commercial working experience; preferably with high value engineered solutions.
• Working experience in relevant industry segment (Airports & parcel or baggage handling solutions) is an advantage.
• Senior, business acumen and a strong sale spirit.
• Experience in handling mid to large sized business deals.
• Experience in field sales and have in-depth knowledge of the complexities of relationship.
• Proven track record of achieving results as a Peoples Manager, leading a team of sales professionals in airport and parcel industry.

If you are a dynamic and results-driven sales professional with a passion for working for the world’s leading Airports and Parcels market leader, we invite you to apply for this exciting opportunity to shape the future of Vanderlande Industries.

Our company

Established in 1949, Vanderlande is a global market leader in baggage handling systems for world-class airports, sorting systems for parcel and postal services and a leading supplier for cutting-edge warehouse automation solutions.

With over 10,000+ employees across the world, we have our headquarters in the Netherlands, Veghel, and offices globally. Nominated the 'Best Employer' in the Netherlands for four consecutive years, Vanderlande continuously works on improving its people strategies to create an excellent working culture and environment for its people.

Click on the link to find out more about Vanderlande!

www.vanderlande.com

We appreciate every application; however, only shortlisted candidates will be contacted.

About the Strategic Communications Unit (SCU)

The Strategic Communications Unit (SCU) is responsible for creating, implementing and delivering timely, clear, concise, and effective messaging and communication strategies to enhance the corporate profile of SNEF and promulgate SNEF’s key messages across all media platforms.

The SCU produces and disseminates information, messages and publications to relevant stakeholder groups through internal and external communication and works to raise the profile of SNEF internally and externally through the development of communication and media strategies that promote the mission of SNEF.

The SCU will reside as a dedicated unit under the Policy Division helmed by the Head (Strategic Communications).

Job Description:

• Collaborates with management team and comms team to develop and implement the overall communication mission of SNEF
• Develops and implements a communications strategy for SNEF to build and maintains a positive corporate brand
• Develops and coordinates the implementation a crisis communications strategy for SNEF
• Evaluates results and impact of communications activities, reports on developments, trends and attitudes on issues of concern to SNEF

Job Requirements for Assistant Director/Senior Manager (Comms)

• Bachelor’s degree in Media Communications, Public Relations, or a related field (essential)
• At least 3 - 5 years of working experience in the related filed with expertise in content and website management experience
• Meticulous, resourceful, creative and a team player
• Excellent written, presentation and verbal communication skills (candidate will need to go undergo written and oral presentation)
• Possess IT savvy skills and creative in designing is an advantage
• Good experience/ knowledge in CMS, Goggle Analytics and basic HTML knowledge is an added advantage.
• Able to work independently with minimal direction or supervision
• Must be comfortable managing multiple projects simultaneously in a fast-paced environment
• Works well under pressure and meets tight deadlines
• Strategic and creative mindset
• Meticulous attention to detail