Total 23,442 Others/Any account officer job vacancies in Singapore

Job Description

• Industry/ Organization Type: Logistics/Warehousing
• Position Title: Account Payable (Junior)
• Working Location: Potong Pasir
• Working Hours: Monday – Friday, 8.30 am – 6 pm (One Saturday per month)
• Salary Package: Up to $3,500 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Monitor outsourced vendors to ensure timely reconciliation of vendors’ statements of accounts with our records.
• Maintain well-organized vendor files, including invoices and supporting documents.
• Prepare GST filings and support the Head of Finance in month-end closing and reporting.
• Prepare monthly journal entries, including accruals and prepayments.
• Process daily accounting tasks, such as payments and supplier invoice data entry.
• Reconcile accounts promptly to maintain accuracy.
• Travel to our Batam Warehouse weekly or as needed.
• Perform any other ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum Diploma in Finance, Accounting or Business Administration or equivalent.
• Minimum 1-year of relevant experience in similar capacity will be advantageous.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #70398 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Experience in using D365/Dynamics AX is a MUST
• Paya Lebar

DUTIES & RESPONSIBILITIES:

1) Scope:

• Business operation: Finance module
• IT system: Navision(current) and D365(future), also peripheral systems and interfaces are included.

2) Management:

• Organizing Business requirements: List up requirements from the viewpoint of daily operations, legal
  requirements including future situation, and prioritize those items with project members
• Organizing Business transition: coordinate with IT vendors, support the transition design, promote the
  transition tasks, and implementing quality management
• Lead to implement Company Standard Process (Global Template) to target companies
• Risk control: check risks, prepare countermeasures and contact and consider making the situation better
  with key persons
• UAT: create UAT lists, explain the contents of those to users and lead the UAT and complete the UAT phase
• Training: overall implementation of user training, including preparation and promotion
• Skill transfer: after the go-live, create documents, share those with target companies and IT vendor

3) Operations:

• WBS: create and maintain the list with IT vendors
• To Do & Issue list: create and maintain the list, monitoring the status of each task with IT vendors
• Meetings: set up and facilitate meetings and create meeting minutes
• Report: report to supervisors the project status and forecasts periodically in each communication channel,
  including budgeting and workloads
• Available to overseas business trip if project required

4) Others:

• Any other duties / Job scope assigned by superior or by Company

SPECIFICATIONS & QUALIFICATIONS:

• Education and Qualifications: Bachelor's degree or above in IT related field
• Practical Experience: At least 4-5 years relevant experience
• Professional Business Skills: Knowledge and skills for: IT areas of D365/Dynamics AX (to communicate with IT vendors). General accounting knowledge (to communicate with accounting staff)
• Interpersonal & Social Skills: Good interaction with people. Able to communicate concepts and ideas well. Strong written and verbal communications, Logical thinking. Able to work independently as well as work in the team
• Computer Skills: Basic skills of MS Office (Teams, PowerPoint, Excel etc.)

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Our client is a well-established MNC, market leader in the Supply Chain services industry. They are looking for a Key Account Manager (Oil & Gas) to assist their team for the next phase of their business. They are located in the East – easily accessible.

Responsibilities:

• Drive revenue within key accounts, ensuring all business targets, such as profit and target are met and exceeded.
• Able to travel frequently within Singapore
• Planning of Account Management to enhance profits and earnings
• Oversee and ensure the fulfilment of clients’ service agreements
• Planning of Cost savings
• Keep the daily selling process smooth with updated prices
• To improve business revenue in different projects.
• Oversee projects, keep up with latest market research/trends, take initiative to exceed target within key accounts
• Seek opportunity to drive more sales within key accounts
• Work close with internal departments to ensure fulfilments
• All other ad hoc duties as assigned

Requirements:

• Minimum Diploma in Business Administration or other relevant field of studies
• Minimum 3 years of relevant key account experiences

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

• Reports to Safety Manager
• Implement, monitor & improvise site safety management system
• Support management in safety-related matters
• Ensuring compliance with regulatory and corporate HSE policy and requirements by conducting regular inspection and internal audits
• Proactive to lead incident investigation, address the control measures, and ensure that all incident reports are made in a timely manner.
• Oversee all general activities concerning HSE and Implementation of Health, Safety, and Environment (HSE) rules, regulations, and procedures of the company.
• Ensure that relevant HSE documents, reports, communications, and other requirements of HSE are kept properly in place.
• Ensure HSE complies with ISO
• Compile reports and presentation slides for management reporting

Job requirements:

• Minimum a Diploma in Workplace, Safety & Health or equivalent
• Attained MOM WSHO license
• Proficient in MS office, IT savvy (Google forms etc)
• Minimum 3 years post-registration & relevant practical experience in a similar role with LTA projects
• Candidates with no relevant LTA project experience may be consider for Precast Yard WSH Officer position
• Candidates with experience in Precast yard environment is an advantage
• Experience in Civil road works and heavy lifting matters
• Location: Woodlands
• Project: LTA Viaducts

Highlights

• AWS + Performance bonus
• 5 days work week, Mondays to Fridays (9am-6pm)
• East, Singapore

Responsibilities

• General Ledger Management: Maintain and update the general ledger with accurate and timely entries.
• Accounts Payable and Receivable: Process and manage accounts payable and receivable, ensuring timely payments and collections. Reconcile vendor statements and resolve any discrepancies promptly.
• Financial Reporting: Assist in the preparation of monthly, quarterly, and annual financial statements.
• Fixed Asset Management: Maintain and update the fixed asset register, ensuring accurate recording of acquisitions, disposals, and depreciation. Conduct regular physical audits of fixed assets to ensure accuracy and compliance with company policies.
• Fixed Asset Management: Ensure compliance with relevant accounting standards and company policies for fixed asset management.
• Bank Reconciliations: Perform monthly bank reconciliations and investigate and resolve any discrepancies.
• Tax and Compliance: Support the preparation and submission of tax returns and statutory filings.
• Audit Support: Assist in internal and external audits by providing necessary documentation and explanations.
• Cash Flow Management: Monitor and manage cash flow to ensure the company can meet its financial obligations. Prepare cash flow forecasts to support financial planning.
• Follow-Up and Communication: Liaise with internal departments and external stakeholders to resolve financial discrepancies and follow up on outstanding items.

Requirements

• Minimum Diploma in Accountancy or equivalent.
• Min 2 years of related working experience for junior role and 5 years for the senior position, preferably in the airfreight and logistics industry.
• Well versed in Microsoft Office applications (Word & Excel).

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Responsibilities:

Settlement

• Check report - "Automatic Checklist for Contra/Setoff".
• Perform contra statements printing.
• Set-Off contra gains against contra losses as per Trading Representatives' instruction.
• Reprint Trading Representatives' contra statements and place them in their respective mailboxes.
• Check all CPF revoked trades of contra set off on Sales due date.
• Check Business Done for Purchases and Sales on Foreign Markets against trade confirmations.
• Perform trade settlements for Foreign Markets.
• Monitoring of CFD trades.
• Transfer and deposit for foreign shares.

Reactivation/Reissue of Password

• To reissue Online Internet password (SL System)
• To reissue/reactivate KLSE & other foreign market password (print out pin mailers and mail out)

Requirements:

• Diploma/Bachelor's Degree in Finance.
• Proficient in MS Office Applications
• Good communication and interpersonal skills

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer – Reservations is responsible to assist in the smooth and efficient running of hotel operations and reservation processes

• Possess minimum G.C.E. "O" level
• Candidates with Diploma / Degree in Hospitality / Tourism Management or equivalent will be preferred
• Minimum 6 months work experience in hotel operations
• Possess good customer relations, communications and interpersonal skills

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Job Description:

• Responsible for providing after-sales technical support for the company's CDN products, answering customer inquiries through phone, email, and online chat; promptly responding to and resolving technical issues encountered by customers during use, providing professional solutions.
• Collaborating with the technical team to follow up and resolve complex technical problems, collecting and organizing customer feedback, and providing improvement suggestions to the product and development teams.
• Maintaining good customer relationships to enhance customer satisfaction.

Job Requirements:

• Familiarity with CDN technology principles; relevant work experience is preferred.
• Good communication skills and service awareness, able to patiently listen to and resolve customer issues; strong analytical and problem-solving abilities, capable of working under pressure.
• Team player with a spirit of collaboration; able to adapt to shift work schedules.
• Fluency in English and Mandarin required for communication with clients.

Shift Working Hours:

• AM Shift: 7.30am to 3.30pm
• PM Shift: 3.15pm to 11.30pm
• Night Shift: 11.15pm to 7.30am

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

Responsibilities:

• Responsible for accounts receivable/payable
• Monitor AR ageing reports and follow up on accounts receivable
• Perform monthly reconciliation such as bank, inventory, account payable reconciliation
• Perform quarterly GST reconciliation and submission
• Handle inter-company billing and settlements
• Handle company full-set of accounts
• Prepare audit schedules and liaise with auditor
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• LCCI/Diploma in Accountancy or equivalent
• Relevant accounting and/or audit experience

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Institutional Sales Account Manager (Global Investment Firm)

Our client, a global investment firm is seeking an experienced and driven Institutional Sales Account Manager to join them. In this role, you will be responsible for managing relationships with institutional clients, including pension funds, endowments, foundations, and other large asset owners. You will act as the primary point of contact, driving sales of the firm’s investment products and solutions while ensuring excellent client service.

Key Responsibilities:

• Manage and cultivate relationships with institutional clients, ensuring they receive the highest level of service.
• Act as the main point of contact for client inquiries, providing timely and accurate responses to questions about products, performance, and strategy.
• Develop customized investment solutions in collaboration with portfolio managers and product specialists to meet the specific needs of clients.
• Identify and pursue new business opportunities with institutional investors, including pension funds, insurance companies, endowments, and sovereign wealth funds.
• Generate leads and build a strong pipeline of potential clients through networking, industry events, and proactive outreach.
• Work closely with the product and marketing teams to develop and present tailored investment proposals and pitch materials.
• Develop and execute a strategic sales plan to drive revenue growth across assigned institutional accounts.

Key Qualifications:

• Bachelor’s degree in Finance, Business, Economics, or a related field.
• An advanced degree (MBA, CFA, or equivalent) is highly preferred.
• Minimum 7 years of experience in institutional sales, business development, or account management in asset management or financial services.
• Proven track record of building and maintaining relationships with institutional clients, such as pension funds, insurance companies, and endowments.

Office Location: Singapore, Central

Interested candidates kindly forward your CV to [email protected] (Ethel Tan Seok Khoon, Reg No: R2096281). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Position Title : Sales Executive / Account manaegr

Basic Salary : S$4,500 to S$5,500 per month

Location : Tai Seng (Singapore East)

<< Responsibilities >>

• Be in charge of Japanese customers in Southeast Asia as Sales PIC and handle daily enquiries on quotation, delivery, quality, environmental, legal, financial, technical and other related service.
• Communicate with internal parties and customers to optimize customer satisfaction while considering company’s interest / policy and having good communication, time management problem solving to handle wide-ranging transactions and issues.
• Conduct face-to-face or online meeting with customers or internal parties to maintain good relationship, to know customers’ production trend to budget sales amount or to discuss daily topics.
• Make an effort to avoid or clear long term inventory and update the status in various internal tools.
• Some Business trips will be required, whenever assigned, to visit our overseas customers.
• Be engaged in the Company’s expansion into new business sectors that is beyond semiconductor distribution.

<< Requirements >>

• Diploma or Degree in any discipline.
• Basic knowledge of Electrical & Electronics Engineering will be beneficial.
• Japanese language proficiency (N2 or above) or if not sufficient yet, willing to skill up.
• Working experiences in semiconductor or electronics (min 2-3 years) or strong Japanese educational background or/and working experience in Japan.
• Good communication skills with pleasant personality to work in team.
• Good analytical skills with meticulous attitude, logical thinking & problem-solving skills.
• Good knowledge of Excel, PowerPoint, Word and experiences with ERP system like Oracle/SAP.
• Knowledge of Incoterms, export/import & logistics (warehouse/forwarding) will be advantageous.

Account Executive

Working Days & Hours: 5 Day | 10am-7.30pm
Working Location: Sim Lim Square (Rochor)
Salary Range: $2500-$2800

Job Responsibilities:

• Responsible for preparation and closing of monthly and annual financial statements
• AR payment knockoff , email statements of accounts to customers weekly. Call for payment.
• Month-end closing & bank reconciliation.
• Audit and tax queries.
• Prepare monthly financial and management reports.
• Perform reconciliation of suppliers’ statements and ensure all disputes are resolved.
• Assist in payment/collection and petty cash reimbursement.
• Prepare and submission of quarterly GST returns.
• Manage timely closing process and reconciliations including for intercompany transactions.
• Monthly payroll processing including staff attendance, commission, etc.
• Maintain proper documentation and filing.
• Work with admin staff as a team.
• prepare reports requested by superior.
• Any ad-hoc duties as assigned by superior / management.

Job Requirement:

• Highly proficient in AUTOCOUNT accounting software

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Account Executive

Working Days & Hours: 5 Day | 10am-7.30pm
Working Location: Sim Lim Square (Rochor)
Salary Range: $2500-$2800

Job Responsibilities:

• Responsible for preparation and closing of monthly and annual financial statements
• AR payment knockoff , email statements of accounts to customers weekly. Call for payment.
• Month-end closing & bank reconciliation.
• Audit and tax queries.
• Prepare monthly financial and management reports.
• Perform reconciliation of suppliers’ statements and ensure all disputes are resolved.
• Assist in payment/collection and petty cash reimbursement.
• Prepare and submission of quarterly GST returns.
• Manage timely closing process and reconciliations including for intercompany transactions.
• Monthly payroll processing including staff attendance, commission, etc.
• Maintain proper documentation and filing.
• Work with admin staff as a team.
• prepare reports requested by superior.
• Any ad-hoc duties as assigned by superior / management.

Job Requirement:

• Highly proficient in AUTOCOUNT accounting software

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Company Overview:

Hey there! We’re not just any digital marketing agency—we’re a team of creative minds who bring big ideas to life in the most fun way possible. From brainstorming over coffee (and maybe a bit too much laughter) to delivering campaigns that make clients go “wow,” we’re all about combining top-notch results with a great work vibe. If you’re ready to join a crew that’s as bold as it is brilliant, let’s make some marketing magic together!

Job Responsibilities:

Manage Client Relationships

• Be the main point of contact for clients, ensuring regular and clear communication.
• Understand client goals and provide relevant support and advice.
• Present campaign results and offer insights in easy-to-understand terms.

Execute Digital Marketing Strategies

• Work with our team to plan and execute digital marketing strategies aligned with client goals.
• Monitor and share performance data with clients, offering actionable insights.
• Write compelling ad copies that capture attention and drive engagement.
• Stay updated on digital marketing trends to guide clients effectively.

Oversee Project Timelines

• Ensure projects meet deadlines and match client expectations.
• Coordinate with creative and content teams to align on project tasks.
• Manage client feedback and implement necessary changes promptly.

Build Client Loyalty

• Foster long-term client relationships, focusing on satisfaction and retention.
• Identify opportunities to offer additional services to clients.
• Attend client meetings to strengthen relationships and trust.

Job Requirements:

Digital Marketing Knowledge

• Understanding of digital marketing basics (Social Media and Google ads)
• Experience with tools like Google Analytics or Meta Ads Manager is a plus.

Client Relationship Skills

• Strong people skills and a client-focused approach.
• Ability to manage client expectations and proactively resolve issues.
• Excellent verbal and written communication skills.
• Ability to explain campaign results and technical details in simple terms.
• Proactive in identifying client needs and addressing issues quickly.

Organized & Detail-Oriented

• Strong organizational skills to handle multiple client accounts.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.

Preferred Qualifications:

• Diploma or Bachelor’s degree in Marketing, Communications, Business, or a related field.
• 1 - 2 years of experience in account management, especially in digital marketing.
• Proficiency in verbal and written communication skills in both English and Mandarin. (Mandarin is essential to handle Chinese-speaking clients.)
• Familiarity with digital platforms and marketing tools.

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:

· Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.

· Collect new or outstanding billing and payment from the Client.

· Print and hand over service invoices accurately.

· Call Clients, to book, remind and follow up on appointments.

· Answer all incoming calls promptly, and record call details accurately.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of administrative experience, as a clerk or receptionist.

· Minimum a Nitec in any discipline.

· Well-groomed, courteous, and meticulous.

· Excellent interpersonal and communication skills.

· Able to correspond with English and Mandarin-speaking clients.

Job Scope:

• Oversee and organize the daily schedule for the company's launch boat activities
• Manage logistics for launch arrangements for internal staff, including coordinating with external vendors for services
• Keep detailed records of launch movements for payment validation and related purposes
• Support the purchasing department in arranging logistics for the delivery of provisions, spare parts, and other supplies by both land and sea
• Review and verify relevant invoices
• Assist the purchasing department with any additional assigned tasks
• Carry out projects and duties as directed

Qualifications:

• Diploma in Maritime, Logistics, Supply Chain, or a related discipline
• Minimum of 1 year of experience in logistics coordination, sales, or purchasing
• Strong communication and interpersonal skills, with attention to detail and the ability to interact with stakeholders effectively

• Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in.
• Assist in the loading and unloading of guests’ luggage (upon guests’ arrival & departure), count the number of pieces of luggage to ensure that no luggage goes missing.
• Ensure that the drive-in / driveway is clear at all times to facilitate loading and off-loading of luggage.
• Assist guest on their transportation needs and recommend the use of hotel facilities whenever possible.
• Deliver guests’ correspondence and packages to rooms or wherever designated.
• Ensure the workplace is clean and well maintained at all times.
• Escort guests to their rooms, explaining the facilities of the hotel etc.
• Assist in driveway as required.
• To report on any loss and found item.
• Any other duties within reasonable scope as assigned.

Job Requirements:

• Prior experience in guest service and support operations would be an added advantage although training will be provided.
• Ability to converse in basic English for interaction with guests / understanding guests’ needs & request.
• Able to maintain a friendly and positive demeanor.
• A team player with the ability to work with minimum supervision.
• Able to perform 10 or 12 hours shift duties and able to work on weekend and during public holidays.
• Able to adhere to standard operating procedures / policies on workplace safety.

Working days: 5.125 days per week, one half-day Saturday per month

Rest day: Every Sunday

Working Hours:

• Mondays to Thursdays: 0900hours to 1815hrs
• Fridays: 0900hrs to 1800hrs
• One Saturday Per month: 0900hrs to 1300hrs

Working Location: 55 Ubi Road 1 Singapore 408699

Job Descriptions:

• Suppliers' invoices coding and posting.
• Circulate suppliers' invoices to various departments for verification and approval before posting.
• Prepare suppliers' payments.
• Perform monthly reconciliation of creditor's statement of accounts.
• Assist in the preparation of journals for the monthly closing of accounts.
• Update expenses schedule for monthly account closing.
• Other duties as and when assigned.

Job Requirements:

• A minimum of NITEC or certificate in Accounting, Business Administration or equivalent.
• Proficient in Microsoft Office.
• Preferably with at least 2 years experience in related field.
• Hardworking, meticulous, and able to work independently.

• Central location
• Competitive remuneration packages
• Clinic Setting

As an Front Desk Officer, you will be responsible for the following duties:

• Handle phone calls and respond to general inquiries.
• Greet and check in customers, announcing their arrival.
• Manage the Sales Executive turn system effectively.
• Maintain a tidy and orderly showroom.
• Ensure display vehicles are well-presented, both interior and exterior.
• Provide refreshments to customers as needed.
• Assist with general administrative duties as assigned.

Requirements:

• With customer service related working experience.
• Knowledge of Mircrosoft Office.

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

Job Description:

• Responsible for providing after-sales technical support for the company's CDN products, answering customer inquiries through phone, email, and online chat; promptly responding to and resolving technical issues encountered by customers during use, providing professional solutions.
• Collaborating with the technical team to follow up and resolve complex technical problems, collecting and organizing customer feedback, and providing improvement suggestions to the product and development teams.
• Maintaining good customer relationships to enhance customer satisfaction.

Job Requirements:

• Familiarity with CDN technology principles; relevant work experience is preferred.
• Good communication skills and service awareness, able to patiently listen to and resolve customer issues; strong analytical and problem-solving abilities, capable of working under pressure.
• Team player with a spirit of collaboration; able to adapt to shift work schedules.
• Fluency in English and Mandarin required for communication with clients.