Total 84,410 Others/Any accounts cum admin executive job vacancies in Singapore

As a Membership and Event Sales Executive, your primary responsibility is to drive revenue growth through the acquisition of new members and the successful promotion and sale of event space. You will play a crucial role in expanding our organization's reach, enhancing member engagement, and maximizing event attendance.

Key Responsibilities:

Membership Acquisition:

• Develop and implement strategies to attract new members.
• Conduct market research to identify potential target audiences.
• Create and deliver compelling presentations to showcase the benefits of membership.
• Collaborate with marketing teams to design and execute effective membership campaigns.
• Build and maintain strong relationships with existing members.

Event Sales:

• Identify and approach potential prospect to propose our event space.
• Develop sales proposals and presentations for event space and e-commerce platform.
• Collaborate with the team to understand the unique selling points of our membership and space.
• Meet or exceed sales targets for event space and membership.
• Negotiate and finalize contracts with clients.

Client Relationship Management:

• Provide excellent customer service to members, sponsors, and partners.
• Act as the main point of contact for inquiries related to membership and event sales.
• Proactively address and resolve any issues or concerns raised by clients.
• Build and maintain strong, long-term relationships to ensure client satisfaction and retention.

Data Analysis and Reporting:

• Generate regular reports on membership and event sales metrics.
• Identify trends and make data-driven recommendations for improvement.
• Continuously assess and refine sales strategies based on performance insights.

Collaboration and Communication:

• Collaborate with cross-functional teams.
• Communicate effectively with internal stakeholders to ensure alignment on sales goals.
• Participate in regular team meetings and contribute to overall business strategy discussions.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven 2-3 year of experience in sales, with a focus on membership and event sales preferred.
• Young and outgoing personality.
• Hunter Role 80%, Farmer Role 20%
• Strong communication and presentation skills.
• Excellent negotiation and relationship-building abilities.
• IT Savy (Microsoft Excel, Word, Powerpoint, Google Drive, etc)
• Ability to work independently and collaboratively in a fast-paced environment.
• Results-oriented with a track record of meeting or exceeding sales targets.
• The ideal candidates should have a successful sales track record in direct sales and an ability to develop targeted prospect databases.
• Bilingual: Fluent in English & Chinese (Speak & Write)

Salary: Basic $2500 – $3200 + Commission & Incentive

Job Type: Full – timer, 5 Days work week (Monday - Friday), Able to assist on Saturday and Sunday (Occasionally)

PH OFF.

Job Description

As an Executive, Accounts (GL), you will be responsible for assisting with general ledger accounting, consolidating all subsidiaries financial reports, and supporting month-end and year-end closing activities. You need to have a strong understanding of accounting principles, be detail-oriented, and be able to work in a team environment.

Responsibilities

• Assist with the preparation of the group financial statements include checking of the subsidiaries reporting pack
• Prepare journal entries for specific accounts for the Company
• Prepare the group notes for the Company and auditors.
• Prepare the financial reporting requirement by the corporate financial controller.
• Support month-end and year-end closing activities
• Process overseas representative claims of the Company for approval and payment.
• Assist in the preparation in the Company audited report and annual report
• Assist in the GST preparation for Singapore GST-registered subsidiaries
• Prepare and maintain monthly exchange rates in the accounting system.
• Collaborate with other members of the finance team & the subsidiaries team to ensure consistency and accuracy in financial reporting
• Ensure compliance with regulatory requirements and internal policies and procedures
• Provide support to other members of the finance team as needed

Requirements

• Bachelor in Accounting / ACCA
• 3 years of experience in accounts or a similar role
• Good understanding of accounting principles and financial reporting requirements
• Familiarity with accounting software and systems
• Strong attention to detail and organizational skills
• Good communication skills, both written and verbal
• Ability to work independently and manage multiple priorities simultaneously
• Proficiency in Microsoft Office, particularly Excel
• Comfortable working in a fast-paced environment
• Knowledge of tax and regulatory requirements related to financial reporting

*Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business.

*Studies/Administration/Management, Finance/Accountancy/Banking, Human Resource Management or equivalent.

*At least 3 Year(s) of working experience in the related field is required for this position.

*Required Skill(s): Proficient in MYOB, Proficient in MS Office, Good Communication Skill, Good Writing Skill.

*Preferably Junior Executive specialized in Finance - General/Cost Accounting or equivalent.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

Assignment period:

• 25 March 2024 – 12 April 2024
• 02 April 2024 – 12 April 2024

Working location: West

Responsibilities

• Prepare administrative materials
• Assist with the setting up and clearance of event venue
• Involve in invigilation
• Handle other ad-hoc administrative matters assigned

Requirements

• Minimum O/N/A'levels
• No experience needed
• Training provided

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

Job Description

As the Assistant Executive, Business Process, you will be responsible for providing system support, User Acceptance Testing (UAT) and executing SOP activities. You will work closely with cross-functional teams, IT teams, and business stakeholders to ensure smooth operation of business processes through effective system support and UAT testing efforts.

Responsibilities

• Provide assistance in the maintenance, enhancement, and troubleshooting of existing systems and applications, and other business-critical systems. Collaborate with IT teams and vendors to resolve system issues, implement system changes, and ensure smooth operation of business processes.
• Assist in the planning, coordination, and execution of UAT efforts for new system implementations, upgrades, and enhancements. Develop and execute UAT test cases, gather feedback from business stakeholders, and assist in resolving issues identified during UAT.
• Assist in the execution and documentation for systems and processes, including process maps, standard operating procedures (SOPs), and process flows.
• Collaborate with cross-functional teams, including IT, operations, finance, and other business units, to ensure smooth system support and UAT testing efforts. Foster positive working relationships, communicate effectively, and provide support to ensure successful system support and UAT testing efforts.
• Assist in ensuring the quality and accuracy of system configurations, data inputs, and outputs. Identify and report any discrepancies or issues to IT teams and stakeholders for timely resolution.
• Any other additional tasks as assigned by the line manager.

Requirements

• Minimum diploma in management, shipping, logistics, computer or MIS related.
• Strong analytical, problem-solving and writing skills, with the ability to identify issues and propose process improvements.
• Knowledge of shipping and logistics is a plus.
• Knowledge of programming is a plus.
• Excellent interpersonal and communication skills, with the ability to build and maintain relationships with stakeholders and external partners.
• Ability to work independently and effectively in a cross-functional team environment, and to manage multiple projects and priorities simultaneously.
• Demonstrated ability to work collaboratively with others to achieve organizational objectives.

We are hiring part timer to assist on audit administrative work.

Period from mid March to early of June.

Job purpose:

Assist in the maintenance of accounting principles, practices, and procedures to ensure accurate and timely financial statements

Job description:

• Handle full set of Account (AP/AR/GL) using Odoo.
• Prepare monthly financial Statements, management reports and other reports for fixed Asset, Stocks, Bank, Schedules etc.
• Handle day-to-day accounts activities.
• Handle any ad-assignments assigned by Director and Accountant

Requirement:

• Minimum Diploma in Accountancy
• 2 years’ relevant working experience in preparing full sets of accounts preferred

Job Scope:

- Compare current with past data and create mapping files to link them based on a new structure.

- Perform complex mathematical calculations to derive the required data.

- Check the data captured and computed by the system.

- Assist in system testing.

- Verify the results generated by the computerised system.

- Cover price collection via fieldwork when necessary.

Job Requirements:

- Good command of English and numeracy skills

- Good Microsoft Office skills (Word and Excel)

- Meticulous

Location:

109 North Bridge Road Funan #08-01

Singapore 179097 / City Hall

Working Arrangement:

3 days on-site (Mon, Tue and Fri), 2 days WFH (Wed, Thu)

Contract Period:

May 2024 to Mar 2025

Working Location: Central

Contract Role

Duties & Responsibilities:

In/Out Communications

· Manage and keep track the cataloguing/archiving of all in/out project communications, e.g., correspondences/emails, issuance of documents/drawings/reports/other materials (softcopy, hardcopy formats etc.) with transmittal records.

· Coordinate and enforce projects’ document control systems.

· Track and inform Project Teams of any actions required by clients and/or external consultants that need to be followed up and completed by the Project Teams and Project Leads.

· Provide timely distribution of information/documents received/downloaded from clients and/or external parties to the respective Project Teams and Project Leads, and keep records in projects’ internal (e.g., MS SharePoint etc.) and external document control systems (e.g. CASE etc.) Training will be provided for CASE system.

· Correspond to Clients/External Consultants/Relevant External Parties on behalf of Project Leads/Project Teams if required and/or as necessary.

· Assist Project Teams/Leads in coordinating internal and external meetings, setting up appointments in calendar, and sending out remote/in-person meetings’ invitations (MS Teams Meetings, Zoom etc.).

· Prepare, issue and keep proper records (minutes/notes) of internal and external meetings/discussions/workshops/other relevant external engagement meetings.

Project Deliverables

· Coordinate with internal Project Teams, to collate, compile and issue deliverables (documents, reports, drawings, technical documents, schedules/programmes etc.) in accordance with project/contract/clients requirements.

· Issue large sized deliverables using internal and/or external file transfer tools (e.g. JFTT, Hmail eDoc, CASE etc.) and keep records in the projects’ document control systems.

· Prepare tracker/tracking list, coordinate internal inputs, log inputs into trackers and maintain records of deliverables tracking lists.

· Assist in preparation and issuance of project deliverables, queries, follow-up replies/correspondences, requests for information (RFIs), requests for approval (RFAs) etc. from internal to external parties (e.g., clients, multi-disciplinary consultants etc.).

· Enforce implementation of internal document control procedures for all documents submission/issuance to clients/external parties are in accordance to project procedures. Maintains confidentiality around sensitive information and compliance with terms of agreement.

· Assist Project Teams/Leads in preparation of project reports, powerpoint presentations etc. if required and/or as necessary.

· Assist in preparation and updates of internal reporting (e.g., IPCS, Pricing Tools, any other applicable types of reporting) and external reporting (e.g., Clients, External Project Teams, Multi-disciplinary Consultants, Subconsultants, Contractors etc.).

Job Specific Skills/Tools/Software Required:

· Proficient in Microsoft Office (Excel, Word, PowerPoint, MS Project), Adobe PDF.

· Microsoft Teams, Zoom Meetings set up.

· Good command of spoken and written English.

· Proficient in typing and editing skills, taking notes for meetings or discussions.

· Ability to communicate and work with all levels of the interna/ and external organisations.

· Organised and detail-oriented. Good in planning, scheduling and setting up document control system.

· Proficient in BlueBeam or other presentation software are desirable but not a must.

Education, Experience, & Certifications:

• Bachelor degree, in building/construction related field is desirable but not a must.

• Minimum 5-7 years of experience working as Senior Project Admin/Coordinator in buildings construction industry. Healthcare project experience is desirable but not a must.

Registration No : R1769334
EA Licence No : 07C5446

• 5.5 days alternate Saturday
• Near Ubi MRT

Responsibilities:

• Develop and execute creative marketing and communication strategies, plans and approaches to the market
• Create and manage special events and campaign calendar
• Initiate new creative solutions to support company's business operation
• Creating of marketing material and proposal kits
• Responsible for promotional initiatives, generating leads, and contributing to the development of sales strategies
• Any other duties as assigned

Requirement:

• Degree or Diploma in Marketing Mass Communications, Creative Media Design, Digital marketing, Marketing, Advertising and relevant fields
• Proficient in MS Word, Excel and PowerPoint and knowledge in Photoshop, Illustrator and video editing software
• Knowledge in other word processing and web analytics tools will be an advantage
• Creative, detail-oriented, proactive and result-oriented
• Able to work independently and meet deadlines

Responsibilities:

• Handles import & export shipments (by sea/air/courier)

• Liaise with overseas suppliers & forwarding agents for shipment arrangements.

• Checking of shipping documents (BL, Commercial Invoices, Packing Lists, Phytosanitary Certificate, permits)

• Preparing export documentations (Commercial Invoices, Packing Lists, Phytosanitary Certificate, COO)

• Work closely with Purchasing & Warehouse team

• Liaise with local/oversea forwarders to plan & arrange shipments clearance & deliveries

• Ad-hoc data entry & admin duties

• Other ad-hoc administrative duties as assigned

Requirements:

• Knowledge of INCOTERMS & experience in handling shipments is COMPULSORY.

• Able to adapt quickly in a fast-paced environment.

• Minimum Diploma holders / above

• MIn 2-3 years working experience in trading / shipping / supply chain company

• Good organizational, planning, co-ordination & interpersonal skills

• Working knowledge of MS office, proficient in Excel

• Knowledge of Navision System is an added advantage

• Independent, highly motivated & a good team player

• Willing to learn & possess a positive working attitude

• Can accept fresh graduate students but must be able to start work immediately

Overview

As a member of the Precinct Planning and Development Department under the Regional Health Systems Office (RHSO), you will be involved in the development of healthy precincts in the Western Region of Singapore in collaboration with key internal and external stakeholders and partners.

This is an individual contributor role. The successful candidate will be placed in an appropriate position based on experience.

Job Responsibilities

1. Develop and implement strategy/plan to develop the healthy precincts under your care
2. Identify internal and external partners and platforms for the development of healthy precincts, and engage and collaborate with them to enable successful on-ground activation
3. Develop and implement community health plan for the precincts under your care, with emphasis on preventive health and social-health integration
4. Track and review progress on implementation of community health plan for different focus areas
5. Secretariat work for meetings
6. Any other duties, projects or assignments by Reporting Officer and/or HOD

Requirements

• Bachelor degree in any discipline
• Minimum 2 years of working experience
• Knowledge and experience in planning, programme development, stakeholder engagement and management, and project management
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Adept in stakeholder engagement and management to foster buy-in and collaboration
• Strong written and verbal communication abilities
• Resourcefulness in problem solving and resilient in overcoming challenges
• Ability to work independently and in a team
• Ability to work effectively under tight deadlines
• Knowledge of the Singapore healthcare system and/or population health models will be advantageous

Qualifications & experience

• 1.Minimum 2 years of sales experience
• 2.Ability to display analytical and problem-solving skills.
• 3.Excellent Communication Skills
• 4.Independent self-motivator and determine to succeed in a challenging environment.
• 5.Team player
• 6.Culturally savvy
• 7.Willing to learn new things

Tasks & responsibilities

• 1.Maintain and expand dealers’ network and build strong customer relationships through excellent customer service.
• 2.To work in a fast-paced environment, dynamic & motivated personality, able to work independently.
• 3.Provide excellent customer service and experience to customers.
• 4.To exceed or achieve monthly sales target/ new business development served in the assigned area.
• 5.Follow up on payment matters.
• 6.Perform any other ad-hoc tasks assigned by Management.
• 7.Willing to take up responsibilities outside of JD.

Benefits

• 1.Paid annual leave/paid sick leave
• 2.Medical and dental benefits
• 3.Festival gifts

Job Title: Marketing Manager / Senior Marketing Executive

Location: Jurong East, West Region, Singapore

Company Overview: We are a dynamic start-up company revolutionising the interior design industry and co-living business in Singapore. Committed to innovation and excellence, we are seeking an experienced Marketing Manager / Senior Marketing Executive to join our team and drive marketing initiatives across our multiple brands. This is an exciting opportunity to join a fast-paced start-up environment and play a key role in shaping the future of interior design and co-living industries in Singapore.

Key Responsibilities:

• Strategic Planning: Collaborate with cross-functional teams to develop and execute comprehensive marketing strategies aligned with the objectives of each brand. Identify target audiences, key messaging, and effective marketing channels to maximise brand exposure and engagement.
• Compiling, Distributing, and Presenting Ideas: Gather, organise, and compile relevant ideas, information, and strategies for marketing campaigns. Distribute marketing materials and present strategies to internal stakeholders and external partners as needed.
• Campaign Management: Plan and oversee the implementation of integrated marketing campaigns across digital, social media, print, and other channels. Create compelling content, visuals, and promotional materials to support campaign objectives and generate leads.
• Brand Management: Manage and maintain the brand identity and integrity for each brand within the company's portfolio. Ensure consistency in branding across all marketing materials and communications, while adapting strategies to suit the unique characteristics of each brand.
• Market Research: Conduct market research and analysis to identify industry trends, competitor activities, and customer preferences. Use insights to inform marketing strategies and tactics, driving continuous improvement and innovation.
• Client Engagement: Develop and nurture relationships with clients and stakeholders to enhance customer satisfaction and loyalty. Collaborate with sales teams to support client acquisition and retention efforts through targeted marketing initiatives.

Qualifications

• Bachelor’s Degree in Marketing or a related field.
• Minimum of 2 - 5 years of experience in marketing roles or brand management positions, with a proven track record of success will be required.
• Experience in supporting multiple brands, preferably in the co-living or interior design industries.
• Strong creative skills with a keen eye for design and aesthetics.
• Proficiency in website development and content management systems.
• Strong understanding of digital marketing principles and proficiency in social media platforms, SEO best practices, and analytics tools.
• Good business acumen, communication, interpersonal, analytical and project management skills.
• Creative thinking, problem-solving abilities, and detail oriented.
• Resilient with a positive attitude. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Working rights required for this role.
• Preferably able to start work immediately.

Benefits:

• Competitive salary with performance-based incentives.
• Collaborative and inclusive work environment.
• Opportunities for professional development and career advancement within a dynamic SME environment.
• Opportunity to make a significant impact and drive growth within a growing co-living and interior design SME.

If you are a results-driven marketing professional with an unwavering passion for branding and a demonstrated track record of success, we invite you to apply for this exciting opportunity.

• Handle AR / AP & Full set of accounts
• Follow up payment status with customers
• Ensure receipts and payments are processed accurately
• Prepare monthly debtors and creditors reconciliations
• Incharge of assets control and movement record
• Prepare management reports
• Prepare and support yearly account audit preparation
• Perform ad-hoc admin duties assigned

• Support and administrative function to the business development of Exceltec core business verticals, emphasising Integrated Facilities Management for Hard and Soft FM services.
• Tender Management - to work with the BD team to participate in tenders. Including the attendance of site walks/briefings, administration, pricing, negotiation, strategy, submission, and proposals.
• Inter-departmental collaboration to develop competitive tender and business proposals.
• Continuous improvement of business development processes, SOPs, and marketing materials. Engage clients to understand their requirements and needs and to build rapport with them.
• To be part of the transition team, working with operations, HR, Finance and clients on transitional activities to ensure knowledge transfer of contract specifications and fulfilment of project deliverables.
• To collaborate with Government Authorities/Statutory Boards related to the Built Environment Sector, such as BCA, NEA, URA, HDB, SLA, LTA, NParks, etc., to participate in town-hall sessions, implementation committees, etc.
• Other scope and roles related to the Business Development domain may be assigned by the immediate supervisors, e.g. Corporate and Marketing roles.

***Do note that only shortlisted candidates will be contacted***

Job Scope:

• Provide administrative and secretarial support for day to day tasks like schedule management, booking meeting venues, handling meeting logistics, and managing requests from staff and external companies as well as agencies for meeting slots
• Manage travel arrangements for the Director, handle expense claims, procure office supplies as well as track processing of invoices and payments
• Organise divisional functions, off site and teambuilding events as needed
• Prepare meeting materials and event admin briefs where necessary
• Perform budget tracking for certain line items and purchase related processes
• Participate in any other ad hoc projects (such as assisting with events management) and committees as assigned from time to time

Requirements:

• Minimum of five to seven years’ secretarial experience at the executive level preferred
• Proficient in Microsoft Office Word, Excel, Outlook and PowerPoint
• An independent, self-motivated, organised and resourceful individual who has strong time management skills and can work well with minimal supervision
• Able to pick up new tech systems/tools required for work
• Good negotiation, interpersonal and communication skills
• Exercise sound and reasonable judgment in sorting out priorities and deadlines
• Attention to detail and meticulousness
• Possesses professionalism, tact and discretion in handling confidential matters
• Proficient in Microsoft Office Word, Excel, Outlook and PowerPoint

Location:

GovTech-HQ MBC 10 / #10-01

Job Description:

• Responsible for day-to-day financial accounting functions

• Handling full set of accounts which include AP, AR, Inventory and GL

• Assisting in monthly closing activities including reports and reconciliation

• Preparing Quarterly GST submission

• Other ad-hoc duties assigned by the superiors

Requirements:

• Min Diploma in Accountancy from a recognized institution

• Min 2-4 years relevant experience at the Executive level

• Organised and meticulous

• Good written and spoken in English and Madarin

• Good interpersonal skills

• Driven and initiative individual

• Resourceful and able to work independently

• 5 days, Office hours

• Location: West

• Potential conversion to a permanent role

Job Description & Requirements

•HAVE experience in ACMV Project Administrative

•Day-to-day admin function of the department

•Answering phone calls related to project enquiries

•Coordination and communication between HOD and project team

•Provide administrative support for project managers, engineers and to various inter departments.

•Preparation of quotations, OMM, Testing and commission report required by project team

•Follow up on invitation for minor work tender and Request for quotation (RFQ)

•Maintain documents archiving system for hardcopies and filing into server

•Assist to monitor project costing and budget

•Manage schedule meetings for project team

•Other add-hoc duties and responsibilities when required

Responsibilities:

• Conduct regular checks and inspection on grounds to ensure property is well maintained.
• Ensure building statutory requirements are complied
• Ensure good record keeping and filing administration
• Ensure the building cleanliness
• Review and recommend replacement/improvement plans for managed side
• Supervise and manage term contractors and ensure works are carried in accordance with contract specifications
• Assist in the monthly rental collection and leasing of the Group’s properties
• Contracts Management (Vendors)
• Tenant Management and fitting out/renovation related matters
• 24/7 emergency call support and site attendance is required

Dormitory

• Responsible hosting regular inspection to check room housekeeping, cleanliness, safety and maintenance.
• Responsible for dormitory administration matters such as coordinating workers’ room occupancy activities, workers’ conflicts and dormitory facilities & maintenance matters
• To be responsible for the efficient operation of all operations aspects of the dormitory

Requirements:

• Possess Diploma in related field
• Minimum 2 years of relevant experience in industry facility management
• Good understanding of building’s M&E systems
• Good initiative and able to work independently

Our client, a well-established MNC is seeking for a Admin Officer / Admin Assistant / Administrative - Up to $ 2,900.00 + OT + AWS + Attractive Bonuses / West area / MNC

Requirements

• Min a O or N Level
• At least 1 experience providing general administrative support to office operation which include handling of inventory of office supplies, quotation, issue PO/DO, invoicing etc.
• Proficient in MS Office and meticulous with numbers
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary from $ 2,900.00 + OT + AWS + Attractive Bonuses
• West - Walking distance from MRT station
• Office hours, 5 days work week

Interested candidate can send in your resume (word format prefer) to [email protected]

GetGo is Singapore’s largest and fastest growing carsharing platform that enables everyone with the freedom to drive, without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. You will be the bridge between the GetGo community and various business functions such as Operations, Marketing, Enforcement, Tech, and Customer Service. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Provide excellent customer service to GetGo’s customers
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• Share clear and accurate information when attending and responding to queries on GetGo’s official communication channels, including but not exclusive to live chat and emails
• Resolve customer enquiries and disputes efficiently, and escalate issues promptly when required
• Encourage and influence an excellent service mindset in the CX team and affirm positive behaviour
• Dealing with service failure and crisis management

Who We Are Looking For

• Passionate team member who loves to serve
• Minimum two (2) years experience as a Customer Support Specialist or similar Customer Service role, preferably with live chat support background
• Experience using help desk software such as Intercom, Zendesk is preferred
• Proficient in using Microsoft Office applications such as Excel, PowerPoint, Word
• Excellent verbal and written communication skills is a must

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

The Job:

• Handle enquiries and support the conversion process of applications not limiting to ad hoc phone enquiries, email, walk-in and other enquiries received from individual markets (including from agents)
• Maintain the enrolment record sheet for the China marketing region and provide management reports on the performance of individual markets and provide ad-hoc reports as required
• Plan, execute and participate in recruitment fairs/seminars and events as assigned
• Arrange for student passes to be issued by the Immigration & Checkpoints Authority
• Provide clerical and marketing support

The Requirement:

• Undergraduate degree or diploma with 2 years’ relevant experience
• Experience at tasks which are methodical and require high accuracy
• Experience in communicating with a variety of clients from diverse backgrounds

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN