Total 68,818 Manager branch manager job vacancies in Singapore

Operational Management

1. Planning and Supervision:Oversee daily operations in restaurants, bars, catering, and other F&B outlets.
   Coordinate with kitchen staff, service teams, and suppliers to ensure smooth operations.
   
2. Quality Control:Ensure food and beverage quality meets the organization's standards.
   Address customer feedback and resolve complaints promptly.
   
3. Health and Safety Compliance:Enforce food safety standards and compliance with local health regulations.
   Conduct regular inspections and audits to maintain hygiene standards.
   
4. Inventory Management:Monitor stock levels for food, beverages, and supplies.
   Manage procurement processes and supplier relationships to maintain quality and cost-effectiveness.
   

Financial and Strategic Management

1. Budgeting and Cost Control:Prepare and manage F&B budgets.
   Analyze profit and loss reports, controlling costs to meet financial targets.
   
2. Pricing and Menu Development:Collaborate with chefs and marketing teams to develop menus that attract customers and maximize revenue.
   Establish competitive pricing strategies for food and beverage offerings.
   
3. Sales and Promotions:Develop and implement strategies to increase F&B revenue.
   Coordinate promotional events, themed nights, or special offers.
   

Team Leadership

1. Staff Management:Recruit, train, and supervise F&B staff, ensuring they provide exceptional service.
   Set performance goals and conduct regular evaluations.
   
2. Scheduling and Coordination:Create staff schedules to ensure optimal service coverage.
   Address workforce issues such as absenteeism or performance concerns.
   
3. Employee Engagement:Foster a positive work environment to enhance team morale and reduce turnover.
   

Roles & Responsibilities

Restaurant Captains will be hired to provide the core service of the restaurant’s product. These individuals are responsible for delivering the guests’ experience on a day-to-day basis.

DUTIES & RESPONSIBILITIES

Duties

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Responsibilities:

1. Ability to upsell, promote and ensure that the guest is enjoying their dining experience.

2. Ability to charm guests with his/her knowledge of the food & beverage products in a friendly and approachable manner.

3. Ability to explain the food menu in terms of preparation methods, ingredients used, portion size and presentation.

4. General knowledge about food allergies, dietary restriction, common brand of beverages to ensure smooth recommendation to gusts.

5. Ability to read the different types of guests and dining clientele.

6. Ability to mold his/her service output to suit the type of clientele that he/she is serving at the table.

7. Maintain the utmost cleanliness and hygiene standards in the restaurant.

Skills, Qualifications & Experience

1. Hardworking, motivated, serious, team player and passionate about food, beverage and service

2. Possess a well-groomed, clean and professional appearance

3. Prior exposure to leadership training programs preferred, a combination of practical experience and education will be considered as an alternative

Must be able to speak fluent in Vietnamese as our Staff and customers majority are Vietnamese.

- Must be able to work nights shift and on weekends.

- Recruiting, training and supervising staff.

- Managing budgets.

- Ensuring compliance with licensing, hygiene and health and safety legislation.

- Overseeing stock levels and ordering supplies.

- Handling customer feedback.

- Preparing and presenting staffing/sales reports.

- Liaising with customers, employees, suppliers, licensing authorities and sales representatives.

- Making improvements to the running of the business and developing the restaurant.

Responsibilities:

• Project Management

- Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes technology operations, business, contractor, Professional Services resources as well as operations),

- Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.

- Identify and schedule project deliverables, milestones and required activities and tasks.

• Stakeholder Management

- Work hand in hand with Business Project Managers to manage project stakeholders and relationships e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment

• Scope Management

- Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC

• Project Governance

- Prepare investment approval deck and manage approval of project by Investment board. Organize and facilitate PSC meetings, chair PWC meetings.

Risk and Issue Management

- Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.

• Process Adherence

- Partner with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach

Project Reporting

- Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content. Implement project communication plan and review status reports prepared by project personnel and modify schedules or plans as required

• Project Scope

- Collaborate with stakeholders to gather business requirements, ensuring they align with PDPA regulations

Requirements:

• Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 10 years’ relevant experience preferably in a Finance Institution.

• Essential:

· Project Management certification or successful completion of a recognized project management curriculum

· Experience in banking, PDPA Singapore, Personally Identifiable Information Protection, and regulatory projects is mandatory

· Strong and proven Stakeholder Management skills, problem solving skills and can-do attitude

· Ability to quickly pick up and undertake necessary steps to fulfil internal procedures/processes in accordance with compliance and governance framework

- Ability to steer stakeholders to the common goal of project scope to ensure time, cost, and scope are well maintained

·

• Key Domain/ Technical Skills: PDPA PII

JOB OVERVIEW

The Regional Head of Operations – APAC (Health ) determines the long-term strategic goals for Operations in the APAC region for Health. The incumbent shall ensure business growth through directing and managing flow of operational activities to ensure these are delivered in accordance with the organization’s strategy.

This role has responsibility to plan and direct the operational performance, in conjunction with the functional Heads of, for all departments administering Health in the region. Responsibility will include strategy delivery, transformation, data, governance and control with full alignment with each department global head across Claims Management, Policy Management/After Sales Services, Medical/Care Centre, Data Analytics & Reporting and Operations Support.

The incumbent will report to the AP Health COO and be a member of the Health Global Operations Leadership team.

RESPONSIBILITIES

Responsibilities will include, but are not limited to, the following:

1. Strategy formulation & Implementation

• Contribute to the development and refinement of AP Health Operations’ vision and strategy
• Support and Implement the AP Health Operations Strategic objectives across the APAC locations
• Support the overall process of management and corporate decision-making to ensure the organization maximizes its short, medium and long-term profitability and returns to its shareholders
• The incumbent’s responsibility includes all countries in the region with the Heads of Operations of these countries/entities reporting directly to the Regional Head of Operations – APAC (Health )
• Liaise with other executive heads on the implementation of the company’s strategic and operational plans
• Develop, review, and report on the operations regional strategy, ensuring the strategic objectives are well understood and executed by the heads of department
• Project Management – plan, organize, and manage resources to bring about the successful completion of specific project goals and objectives.
• Deliver all aspects of Departmental Management including: Quality Hires and Training needs / Personal Development / Performance Monitoring / Team Building

2. Management of the overall Operations function:

• Ensure that the operations functions of the company are aligned with AGCS to run effectively and efficiently so that each operational division performs in terms with their strategic plan, developmental plan and operational plan objectives
• Maintain the administration, budgeting, monitoring, reporting, communication and liaison on all company affairs at a level acceptable to senior management
• Implement, maintain and manage an effective system of controls throughout the company, covering non-financial as well as financial controls;
• Ensure that operating objectives and standards of performance are owned by management as well as employees;
• Ensure that appropriate standards of conduct are established and complied with.
• Contribute to the yearly budget cycle in alignment with the Health COO approval and prudently manages resources within those budget guidelines according to company policy and within AGCS ethical corporate governance guidelines
• Management, monitoring, reporting and communication in regard to financial and physical resources, administration and budgeting of operations
• Analyse customer data and trends to develop scalable and flexible best practice solutions for client interaction and services across all locations
• Maintain and develop organizational culture, values and reputation in its markets and with all staff, customers, partners and official bodies.

3. People management

• Build and lead an effective and cohesive management team
• In consultation with HR implement effective succession planning, people management, development, recruitment, and retention strategies for the division
• Align the performance with all heads of department within the division
• Ensure proper execution of performance management system
• Promotion of employment equity and transformation

MINIMUM REQUIREMENTS

To be successful in this position you will need to have the following skills/ experience:

• Bachelor’s Degree in any discipline; masters preferred

• Minimum 10 years extensive and relevant experience in management within the health insurance industry

• Legally permitted to work in the country of operations.

• Ability to carry out strategic communication internally and externally.

• Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills

BEHAVIOURAL REQUIREMENTS

• Demonstrate strong leadership and managerial skills and experience, with a hands-on approach; A penchant for being proactive

• Extensive knowledge of the industry and ability to manage a large operation

• Strong communication, attention to detail, time management and leadership skills.

• Ability to work independently and maintain focus under pressure.

• Excellent in strategic planning and execution, ability to manage multiple projects simultaneously.

• Knowledge of contracting, negotiating and change management.

• Work requires professional written and verbal communication and interpersonal skills.

• Ability to motivate teams to produce quality materials within tight time frames and simultaneously.

BEHAVIOURAL COMPETENCIES

Customer & Market Excellence:

• Strive for excellence at every touch point with the customer
• Foster state-of-art technical/operational knowledge and strive for continuous simplification
• Be the benchmark

Collaborative Leadership:

• Empower the team and provide purpose and direction
• Develop people, provide feedback and care to employee wellbeing
• Collaborate and exchange best practice.

Entrepreneurship:

• Act on opportunities, anticipate trends, take risk, and promote a culture that allows for honest failure
• Take ownership and responsibility
• Embrace innovation and a culture that allows to make decisions without fear of retribution.

Trust:

• Act with integrity, honor commitments, tell the truth
• Foster diversity and inclusiveness
• Act transparently and promote corporate social responsibility.

REPORTING LINE

The position reports functionally to the Head of Health Asia, AGCS. The position also requires to coordinate closely across the board and with various entities internally and externally

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• Working day per week: 5 days (1 day weekday off & 1 day weekend off)
• Working Timing: Weekday: 8am to 6pm / 9am to 7pm (Depending on roster) | Weekend: 8am to 5pm/ 9am to 6pm (Depending on roster)

Job Description:

This is a full time role for a Retail Assistant Manager located in Clementi. Our client is one of Singapore's largest nurseries and you will be responsible for supporting the store manager with daily operations such as handling cash, managing security protocols, and ensuring team adherence to company policies. A key focus is on delivering exceptional customer service and resolving any complaints to maintain high satisfaction. The position also requires assisting in sales strategy implementation, monitoring performance, and contributing to budget planning for profitability. Additionally, it includes overseeing inventory management, analyzing product movement to optimize stock levels, leading staff through training and supervision, and maintaining visual merchandising standards. The role also involves collaborating on marketing efforts to boost sales through promotions and events.

Qualifications:

• Diploma in Retail Management, Business Administration, or a related field.
• 2-4 years of experience in retail management, preferably in the FMCG industry.
• Good understanding of the retail environment and industry.
• Ability to multitask and manage multiple projects simultaneously

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 days work weeks, Monday to Thursday (9am to 7pm) | Friday (9am to 6pm)
• $200 transport allowance provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sales Manager located in Sims Ln. Our clients are in providing efficient, cost effective and professional outsourced debt collection services to the esteemed clients. You will be responsible for prospecting and acquiring new clients, with full responsibility for managing sales, driving growth, and consistently meeting or exceeding monthly targets. This includes identifying potential business opportunities through cold outreach, such as cold calling and engagement on social platforms. The role also involves conducting market research to uncover sales opportunities and implementing strategic sales programs. Additionally, the candidate will set up meetings with potential clients to recommend tailored solutions and collaborate closely with team members to achieve the desired outcomes.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Minimum 1 year of relevant work experience
• Experience in B2B Sales
• Understand the Account Receivable Cycle
• Someone who is hungry and itching for a challenges

Responsibilities:

• Support Singapore Mortgage Acquisition Product Managers for retail and wealth segments in end-to-end planning and execution of key product initiatives.
• Collaborate with cross-functional teams, including new business, marketing, and business analytics, to execute product development initiatives.
• Conduct market research to identify customer needs, competitor offerings, and industry trends.
• Develop, enhance, and optimize home loan products and services based on market insights and customer feedback.
• Ideate, plan and execute marketing and engagement initiatives for Mortgage business.
• Support execution of new pricing strategies and campaigns.
• Analyse large datasets to identify trends, patterns, and key insights to drive strategic decision-making for the Singapore Mortgage business.
• Assist in updating regular business reports relating to new bookings, redemptions and monitor key performance indicators (KPIs) to track the success of the Mortgage business.
• Identify opportunities to streamline processes, optimize customer experience, and increase operational efficiency.
• Provide support to Product Managers in adhoc projects.

Requirements:

• Bachelor degree in Marketing, Business Management or in any related majors.
• Must have at least 1-2 years’ experience in Product Marketing role.
• Good to have experience working in Banking Industry
• Proficiency in MS Office (MS Outlook, MS Excel, and MS PowerPoint).
• Able to complete work independently with limited direction and supervision.
• Good sense of risk awareness

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

- Permanent

- Up to $7000 + VB

- Mon to Fri: 8.30am – 5.30pm

- Ang Mo Kio

Job Responsibilities:

• Develop and execute business development strategies to expand our presence in the space and satellite market
• Identify and pursue new business opportunities, partnerships, and collaborations
• Build and maintain relationships with key stakeholders, including satellite operators, space agencies, governments, and industry leaders
• Conduct market research and analysis to stay informed on industry trends, competitors, and emerging technologies
• Collaborate with cross-functional teams (sales, marketing, product) to develop tailored solutions for customers
• Negotiate and close deals, ensuring revenue growth and profitability
• Represent the company at industry conferences, trade shows, and networking events

Period:

• Permanent

Location:

• Ang Mo Kio

Working hours:

• Mon to Fri: 8.30am – 5.30pm

Salary:

• Up to $7,000 + VB

Job Requirements:

• Degree in Business Administration, Engineering, or a related field
• Certification in business development or sales (e.g., CBDO, CSO)
• 3 to 5 years of experience in business development, sales, or marketing within the space and satellite industry
• Strong network and connections within the industry
• Proven track record of successful business development and deal closure
• Experience working with government agencies, space agencies, or international organizations
• Familiarity with satellite communications, Earth observation, navigation, or space exploration
• In-depth knowledge of space and satellite technologies, applications, and market trends
• Excellent communication, negotiation, and interpersonal skills

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, Shenton House #19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- Permanent

- Up to $7000 + VB

- Mon to Fri: 8.30am – 5.30pm

- Jurong East

Job Responsibilities:

• Provide technical lead in system and network design, with implementation for application system
• Execute full software development life cycle (SDLC)
• Produce specifications and determine operational feasibility
• Responsible for quality assurance, maintenance and enhancement of existing software libraries
• Participate in system acceptance testing and on-site deployment
• Work with Vendor to resolve software issues both on site and off site
• Comply with project plans and industry standards

Period:

• Permanent

Location:

• Ang Mo Kio

​Working hours:

• Mon to Fri: 8.30am – 5.30pm

Salary:

• Up to $7,000 + VB

Job Requirements:

• Degree in EEE/Computer Science/Computer Engineering or equivalent
• Minimum 5 years of technical experience in software development
• Proficiency in C, C++, C#, or Java
• Knowledge of digital communications, Microsoft .NET, Scripting languages
• Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Knowledge of Communication Stack Layer and various communication protocols like SNMP, TCP/IP, UDP
• Knowledge of Firmware development will be an added advantage

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, Shenton House #19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job Scope

• Execute risk management plans for medico-legal cases and clinical complaints.
• Promote good clinical care through specific tasks and projects.
• Manage medico-legal cases, clinical complaints, and the claims process.
• Oversee medical malpractice coverage renewal and administration.
• Lead medico-legal education and communication efforts.
• Serve as Secretariat for the Clinical Care Review Committee (CCRC).
• Handle ad hoc projects.

Requirement

• Min Degree
• Prior experience in Complaints Management Feedback

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

• Work Week: 6 days per week

• Work Hours: 7PM - 3AM (1hour break)

• Locations: Boon Keng / Geylang

• Language: Mandarin

• Relevant Experience : 6-8 years

• Gross Salary Range: $6,000 - $8,000

Job Scope

• Work with chefs for efficient provisioning and purchasing of supplies.

• Estimate food and beverage costs.

• To lead the team on each shift and ensure the company service standards are upheld.

• Operational Oversight: Manage daily restaurant operations, including staff performance, guest experience, and service quality.

• Financial Management: Oversee budgeting, cost control, and financial performance to ensure profitability.

• Customer Satisfaction: Ensure guests have an outstanding dining experience; resolve any complaints promptly.

• Staffing & Training: Hire, train, and schedule employees, and provide ongoing development and support.

• Maintain Standards: Ensure the restaurant adheres to quality standards in food, service, cleanliness, and safety.

• Inventory & Supplies: Oversee inventory management and ensure timely ordering of supplies, food, and beverages.

• Marketing & Promotions: Plan and execute marketing activities to increase business and drive customer traffic.

• Health & Safety Compliance: Ensure compliance with local health, safety, and legal regulations, including fire and food safety.

• Collaboration: Work with other departments to achieve overall business goals.

• Reporting: Provide regular reports on restaurant performance, including financials, staffing, and guest satisfaction to Company Director

Beauty Advisor Responsibilities:

• Consulting with clients to determine their skin type, skincare concerns, and style preferences.
• Recommending products that fit the client's needs, preferences, and budget, and plaining how the products work.
• Responding to customer questions and complaints.
• Making sales, processing returns, and maintaining a balanced cash register.
• Planning and taking part in store events.
• Designing and maintaining attractive displays and managing inventory.
• Handling administrative and clerical duties, such as ordering stock and maintaining customer relationships through follow-up calls and mails.
• Hand on service to customers , facial , Body therapy with or with equipment like : MIR , CPL , Oxygen equipment and other all equipment in outlet.

Beauty Advisor Requirements:

• Extensive and up-to-date knowledge of beauty trends, skincare products, and cosmetics.
• A passion for the beauty industry.
• Experience in sales, retail, or related field may be preferred.
• Excellent customer service and sales abilities.
• Strong communication and interpersonal skills.
• Good analytical and problem solving skills.
• A friendly personality and professional appearance.

• To lead and manage the transformation initiatives to drive organizational change and improve performance
• To assist senior management in transforming the office through the use of appropriate technology and systems
• To work with stakeholders to identify opportunities for transformation, develop strategic plans, and oversee the implementation of change initiatives. For example, map out departmental workflow and processes, and identify potential areas for streamlining and automation to effect efficiency gains and to enable effective corporate planning
• To work with internal stakeholders to evaluate and recommend suitable solutions
• To build and develop a team to drive the conceptualising, evaluating and implementation of such solutions
• To manage the whole process from both the technical side and also the human perspective,including resistance to change
• To innovate, provide and implement ideas for continuous improvement
• To develop technical end-user documentation and training for staff
• To develop and implement appropriate training to staff who provide direct support todepartments
• To manage timeline and budget for projects

Education / Experience:

• Degree in IT or equivalent
• 2 - 5 years of relevant experience in digital transformation and people management is preferred

Skill sets:

• Good communication skills
• Good team management skills
• Knowledge and experience in:
• Project management
• Business analysis, enterprise applications and solutions
• Problem resolution
• Vendor managemen

• Team Leadership: Lead, mentor, and manage a team of engineers, ensuring alignment with the company’s goals and objectives.
• Strategic Leadership: Define and drive the business strategy and roadmap for your respective strategic domain.
• Project Execution: Collaborate with project managers to ensure project/product deliverables are on track, providing support where needed.
• Collaboration: Work closely with cross-functional teams, including Presales, Project Management, Quality Assurance, and Maintenance.
• Recruitment & Retention: Participate in hiring process to build a high-performing engineering team and focus on the retention and development of existing team members.
• Performance Management: Conduct regular performance reviews, provide constructive feedback, and create development plans for engineers.

Requirements

Education / Experience

• Degree in Computer Science, Computer Engineering or related technical discipline
• Have at least 6 years of relevant working experience.

Requirements

• Proficiency in software development practices and frameworks.
• Proven ability to lead and motivate a team of engineers, with strong decision-making and problem-solving skills.
• Experience with Agile/Scrum methodologies.

Nice to haves

• Familiarity with cloud platforms
• Familiarity with container technologies (e.g. Kubernetes)
• Familiarity with software governance practices
• Prior experience in highly regulated industries

Cleaning Operations Manager needs to look after the client’s requirement, fulfil and satisfy the client’s needs promptly. Also needs to co-ordinate with staffs to get them to work correctly without any issues. Allotment of Job is very important job. Marketing to get new job and new client for the company. Hiring of people for the company.

Responsibilites:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Job Responsibilities

Client Engagement:

• Provide strategic counsel to key clients & serve as a trusted advisor on clients & competitors
• Manage & grow senior-level client relationships
• Assure internal & external stakeholders are aligned
• Strategic direction on accounts, keeping clients informed of account direction and maintaining forward momentum on projects
• You’re an operational excellence engine that are an ace at project management, delivery & timelines.
• Negotiate & manage client expectations & satisfaction
• Assist in strategy, planning and budget setting processes
• You must get B2B marketing & are an ace at it

Business Acumen and Strategic Thinking:

• Develop & execute integrated communication plans
• Data, Audience insights, and planning capabilities.
• Participate in budget & resource management & tracking team utilization
• Drive cross-team integration/ collaboration
• Build awareness & showcase capabilities, talent & results internally & externally
• Ability to detect and mitigate possible issues, conflicts, and disruptions in the business
• Oversee content, including press releases, articles, media kits, and pitch materials, that aligns with client objectives and enhances brand positioning.
• Collaborate with creative and digital teams to produce integrated content, actively contributing to the creation and refinement of strategic messaging.

New Business Development:

• Assess validity and value of new & organic growth opportunities
• Serve as a project manager in preparation & delivery of organic growth or new business proposal content & in-person pitch meetings
• Share industry POV and strong understanding of shifts and opportunities in the competitive agency landscape
• Inform, educate & influence existing and potential future clients directly on WE value and positioning relative to competing agencies
• Have a keen eye for opportunities to expand agencies scope and value add to the clients
• Is able to connect the dots and see the bigger picture for the client and agency

People Leadership:

• Manage career development & performance of direct reports
• Mentor and motivate staff with the goal of retention and development
• Oversee resource allocation across team including staffing/hiring/on boarding new talent
• Partner with Human Resources to manage employee relations issues
• Manage up & educate senior staff on crisis issues, & client/team satisfaction
• Model & hold team accountable to demonstrating agency values

Stakeholder Engagement:

• Build & grow relationships with key, senior level media/influencers/KOLs
• Solicit & share feedback/perception from media & KOLs regarding client(s), competition & position in the industry in order to counsel clients & inform actions
• Identify global, digital & social communication trends; educate clients/agency
• Conceive & tell strategic stories apart from client business milestones
• Manage junior level staff on global influencer processes & trends

Digital, Social & Healthcare Acumen:

• Identify & drive digital/social media strategies; either standalone or as integration into all communication marketing plans
• Support the establishment of social media objectives & goals across the account in line with healthcare policies and regulations
• Articulate emerging media platforms & if/how they meet client’s business needs
• Lead clients in understanding the importance of social media engagement or newer platforms for engagement (eg: LinkedIn, SEO, native advertising, etc)

Requirements:

• A minimum of 6 years communications experience (marketing, internal communications, external communications), across PR agencies and/or in-house roles
• Good understanding of the Asian & healthcare media/platforms landscape including strong relationships with Singapore based journalists and media
• Track-record of running successful campaigns in Asia is a requirement
• Sound knowledge and interest in the Healthcare sector is a requirement
• Experience in community management, influencer engagement and social media campaigns is preferred
• Superior written and verbal communications skills; demonstrated ability to effectively multitask, delegate and manage assignments and accurately evaluate others’ work
• Writing skills – you will be a master of words and can/should be able to articulate and write proper digital/data first proposals or communications proposals.
• Ability to act as a daily client contact for multiple clients simultaneously and possesses a track record of responsible, client-related finance management, including comprehensive managing within client budgets
• Able to manage and inspire a team and to make sound judgments daily, knowing when to seek senior counsel
• Fluency in English (written and spoken) required. A second regional language such as Mandarin would be a bonus
• Any leadership experience mentoring a junior would be a bonus

Key Responsibilities of the Restaurant Manager:

·Supports the smooth running of the restaurant and Food and beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest level.

·Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest inquiries

·Liaise and engage with Marketing to find the right promotions and activities for the restaurant

·Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained

·Builds and maintains effective working relationships with all key stakeholders

·Delivers effective training programs that advance service standards, profitability, and cost control

·Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered, and documented for internal and external audit, performing follow-up as required

Requirements of the Restaurant Manager:

·Proven experience in overseeing the following Food and beverage operations: All day dining, Meetings, and events with excellent problem-solving capabilities

·Excellent managerial skills with a hands-on approach, lead from the front and lead-by-example work style

·Personal integrity, with the ability to work in an environment that demands excellence, time and energy

·Experienced in using IT systems on various platforms

·Familiarity with Open Table

·Strong communication skills

·Singapore experience with standalone restaurants/will be an added advantage.

A construction site manager is responsible for ensuring the safety of the work site as the construction supervisor os to assistant the site manager instruction, watching the construction process as well as managing project plans, reports and any related paperwork.

Construction manager/supervospr have to make certain that employees, sub-constractor and vistors have adequate training and a safety orientation.

This role offers an exciting opportunity to drive growth within a dynamic subscription business. As Assistant Manager, Lifecycle Marketing, you will lead the development and execution of impactful lifecycle marketing campaigns that focus on subscriber acquisition, engagement, retention, and revenue growth. We’re looking for a motivated professional with experience in lifecycle marketing, passionate about enhancing customer experiences and fostering sustainable business growth.

Responsibilities

• Develop and implement comprehensive lifecycle marketing strategies focusing on acquisition, engagement, retention, and reactivation to maximize subscriber value.

• Utilize data-driven insights and conduct A/B testing to improve campaign performance, identify enhancement opportunities, and make strategic adjustments to foster growth.

• Proactively identify and implement initiatives that enhance the customer journey, contributing to business growth through innovative marketing strategies.

• Foster strong communication and collaboration with product, sales, customer success, and other departments to ensure a unified approach to customer lifecycle management.

• Stay informed on the latest industry trends and best practices, bringing innovative ideas to the team to drive effective lifecycle marketing.

Requirements

• Strong ability to leverage customer data and analytics to make data-informed decisions, optimize campaigns, and drive growth through A/B testing and other techniques.

• Understanding of customer journey mapping, with an ability to identify improvement areas and create engaging experiences.

• A growth mindset with enthusiasm for continuous improvement and a proactive approach to identifying impactful marketing initiatives.

• Excellent communication skills and a collaborative spirit, with the ability to work well in a team environment and build rapport across various organizational levels.

• Familiarity with social media platforms, Google Analytics, or other analytical tools is beneficial.

• Bachelor’s degree or Diploma in Marketing, Business, or a related field. 3-5 years of relevant experience in the media industry is advantageous.

• Ability to support Chinese content and clients, with fluency in Chinese required.

• Strong organizational capabilities and the ability to work independently with a proactive problem-solving mindset.

Work Location: Ang Mo Kio

You will be responsible for monitoring and managing the delivery of Managed Security Services, establishing close engagement with key stakeholders.

Job Responsibilities:

• Build and maintain a trust, in partnership with cross functional teams to provide Managed Security Services.
• Contribute to service improvement reviews with internal teams and recommend service improvement plans.
• Work with Project Managers when required and assist the customer in facilitating the co ordination of any work required (upgrades, replacements and fixes).
• Act as a point of contact for service escalations by the clients.
• Act as the interface for escalations between the Client and SOC and other cross functional teams to resolve issues and attend any escalation meetings, if required.
• Ensure that Managed Security Services personnel are available to support the agreed action plan for the duration of the escalation.
• Documenting, supporting and improving operational processes related to the SOC Client Service Management and Service Delivery.
• Interpretation of security incidents to actionable items and make recommendations to customers.

Requirements:

• Minimum 2 years of experience in customer success roles or experience in a cybersecurity operation center.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Attack, NIST Cybersecurity Framework, ISO 27001 etc.
• Experience in handing customer queries , customer satisfaction, retentions and engagement.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsible for full IT and engineering project delivery life-cycle which includes contract negotiations, risk management, financial budgeting and cost management, project scheduling and tracking, scope management, resource planning, project reporting and stakeholders management. In addition, will be required to ensure quality and cost-effective service delivery to the customers as well as managing the technical and service relationships with the customers at various levels.

Job Description:

• Accomplishes strategic objectives by overseeing multiple project activities
• Manage high quality, complex IT and engineering project delivery life-cycle within scope, schedule and budget using sound Project Management processes and standards within regulations and compliant.
• Responsible for the various stages of full turnkey project deliveries covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions
• Proactively manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements

Education / Experience:

• Degree in IT / Computer Science / Engineering, or equivalent
• At least 5 years of experience in managing large-scale IT and engineering integration projects and cross-functional delivery teams
• Knowledge of security requirements and implications relating to government security standards would be advantageous
• Professional certification (e.g. PMP, CITPM, CISSP or equivalent Certification etc.) is preferred

Skill sets:

• Experience in turn-key development, implementation and maintenance of large-scale, multiplatform, multi-vendor systems in the IT and engineering domain. Large-scale program management of multi-service line teams, including strong project management and communications skills, service delivery, client relations, planning, scheduling, budgeting, financial management, resource management, quality assurance and situational negotiations
• Proven track record in managing multi-million dollar projects in the government and/or commercial sectors
• Proven record of successful staff management in the area of leadership, staff motivation, performance appraisal, professional development and recruitment
• "Hands-on” attitude
• Good presentation skills, communication, negotiation, interpersonal skills and customer-service orientation

• Developing and implementing marketing strategies to drive business growth and enhance brand awareness
• Control budgets and allocate resources amongst projects
• Conduct general market research to keep abreast of trends and competitor’s marketing movements
• Monitor progress and submit performance reports
• Working with the sales department to develop pricing strategies to maximize profits and market share while balancing customer satisfaction
• Establishing and maintaining relationships with clients and partners to ensure customer satisfaction and loyalty
• Overseeing social media marketing strategies and content marketing
• Produce ideas for promotional events or activities and organize them efficiently
• Experience in marketing and running a marketing team
• Excellent leadership and organizing skills
• Strong ability to work independently and focus on achieving high performance
• Ability to handle pressure and effectively resolve complaints and issues
• Willingness to work overtime on weekends or PH when necessary

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the HOD and President.

Requirements:

• Bachelor’s or master’s degree qualification in Business Administration or related field.
• 3 years of relevant working experience, preferably in an international private education institute setting.
• Ability to handle confidential information with discretion.
• Proficient in English and Chinese to liaise with stakeholders from diverse geographical locations.