The project manager will play a pivotal role in planning, executing, and closing projects within specified deadlines and budgets. They will collaborate with cross-functional teams (creative, account servicing, finance and production), ensuring seamless communication and successful delivery of advertising campaigns for our diverse client base.
Responsibilities:
Project Planning and Initiation:
● Work closely with clients and internal stakeholders to understand project requirements, objectives, and deliverables.
● Develop comprehensive documentation; scope of work and project plans, outlining timelines, resource requirements, and milestones.
● Manage a wide range of projects delivering tradition creatives (e.g. TVC, film, print, OOH, radio etc.), digital & social assets
● Experience in CRM implementation, website/platform builds and brand development would be an advantage but not necessary
Team Collaboration:
● Lead and motivate cross-functional teams, fostering a collaborative and creative working environment.
● Ensure effective communication between team members, facilitating productive discussions and resolving conflicts.
● Manage 3rd party production partners to deliver the project scope.
● Facilitate cross functional internal reviews to guarantee high-quality outcomes.
● Proactively identify and address challenges that may impact project timelines or deliverables, ensuring swift resolution and minimal disruption to workflow.
Resource Allocation:
● Collaborate with department heads to determine the optimal creative team for project assignments, taking into account the skills and strengths of team members.
● Track workloads and collaborate with department heads to recognize and resolve resource requirements, such as reallocating team members or engaging additional team members/freelancers as needed.
● Assist the project team (strategy, data & analytics, creative, account management, media, etc.) in developing staffing plans.
Budget Management:
● Develop and manage project budgets, tracking expenses and ensuring financial objectives are met.
● Manage 3rd party relations and documentation (PO, Invoice, etc.)
● Provide regular financial updates to the account servicing team, highlighting any budgetary concerns and proposing solutions.
Risk Management:
● Identify potential risks and challenges early in the project lifecycle.
● Develop risk mitigation strategies and contingency plans to address unforeseen issues.
Client Communication:
● Serve as the secondary point of contact for clients, providing regular updates on project status and addressing any client concerns.
● Ensure expectations are managed effectively, and feedback is incorporated into project plans.
Quality Assurance:
● Implement quality control processes to ensure the delivery of high-quality campaigns.
● Conduct thorough reviews of project deliverables to ensure they align with client expectations and agency standards.
● Flag known & potential issues/risk to the business leads and account management team and provide solutions to address those issues/risks.
Project Documentation:
● Maintain comprehensive project documentation, including project plans, scope of work, requirements specifications and schedules. Ensure that all project documentation is organized and easily accessible for team members and stakeholders.
