Benefits:

• Basic salary up to $2600+AWS + Bonus
• 5 days, office hours (No Shift)
• West (2 way transport)

Job Responsibilities:

• Answer incoming calls from customers, provide assistance, resolve inquiries, and make outbound calls for various purposes such as follow-ups, surveys, or sales
• Build and maintain relationships with existing and potential customers through regular communication via phone calls. Understand customer requirements, address concerns, provide technical assistance, and offer personalized solutions to enhance customer satisfaction and loyalty.
• Assist customers to process sales order & coordinate on delivery.
• Handle customer after sales service.

Job Requirements:

• Entry level is welcome, training is provided.
• Candidates with customer service/telesales/call centre experience are welcome to apply.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)

EA License No: 20C0358

Introduction to A Trustworthy and Secure Cyber-Plexus for Digital Communities (TSCP-DC):

The first phase of TSCP developed an overlay network of appliances to increase cyber-security of control systems such as those that run the electric power grid. Key outputs included technology for verifying the security properties of policy enforcement appliances, policy specification and automation of specification of policies to be enforced by the appliances, technology for efficiently verifying properties of communication traffic within the network, security support for outside devices to interact with the secured system, and data analytics for anomaly and intrusion detection. The second and current phase uses the prior results, and integrates them into a much broader context. It will extend security technologies into new cyber-physical domains, and take a broader system view of a digital community that depends on several of these. It will address in particular the trust we can place in the security policies that protect the cyber-plexus infrastructure, that both integrates the monitoring and control of these cyber-physical systems, and which supports the cyber-activity of the inhabitants of the digital community.

About This Role:

As a Programme Manager at Illinois ARCS, you will play a pivotal role in overseeing and managing research programme, managing project timelines, resources to ensure their successful execution and deliveries. You will collaborate closely with senior management, cross functional teams, researchers, industry partners and stakeholders, to drive innovation and technology commercialization, and achieve research objectives. This role requires strong leadership, organizational skills, and a passion for driving impactful research initiatives.

Key Responsibilities:

Program Management:

· Lead the planning, execution, and monitoring research programs, ensuring alignment with organisational objectives

Project Coordination and Reporting:

· Manage project schedules, budgets, and resources effectively, ensuring adherence to timelines and budget constraints.

· Monitor and track programme progress, identifying potential risks and implementing mitigation strategies to ensure successful delivery.

· Coordinate with internal and external stakeholders, including senior management, researchers, faculty members, industry partners, government and funding agencies to facilitate communication, resolve issues, and drive consensus on project deliverables.

· Compile reports for senior management and grantor.

Team Leadership:

· Lead and inspire cross-functional teams to achieve programme key performance indicators, providing guidance, support, and mentorship as needed.

· Foster a collaborative and inclusive team culture that encourages innovation, creativity, and excellence.

· Effectively manage team resources, including workload allocation, staffing, and professional development.

Risk Management:

· Identify potential risks and develop mitigation strategies to address challenges and ensure successful program implementation.

· Ensure compliance with relevant regulations, ethical standards and company policies throughout the programme lifecycle.

· Implement effective governance structures and reporting mechanisms to provide transparency and accountability to stakeholders.

Portfolio Development:

· Monitor and identify grantcalls and other funding opportunities.

· Engage funding organizations or companies to develop opportunities into research projects.

· Lead and coordinate proposal development with faculty and researchers to expand the Cyber research portfolio.

Stakeholders Engagement and Communication:

· Communicate with grantor on program updates, milestones, and achievements to stakeholders through regular status reports, presentations, and meetings.

· Organise and facilitate steering committee and scientific advisory meetings.

Continuous Improvement:

· Drive continuous improvements and initiatives to enhance programme effectiveness and efficiency.

· Remain up to date on relevant research topics, where possible, to the benefit of the programme.

Qualifications:

· Master’s degree in relevant field (eg. Computer Science or relevant Scientific or Management field) with a minimum of 3 years of experience in program management or related roles.

· Demonstrated expertise in program management, research, or similar positions, ideally within an academic or research setting.

· Strong leadership and team management skills, including the ability to develop and execute project plans, manage budgets, and mitigate risks.

· Excellent written and verbal communication abilities, coupled with adept interpersonal skills, to effectively engage and collaborate with diverse stakeholders.

· Demonstrated ability to develop and execute strategic plans, manage budgets, and drive results in a dynamic and fast-paced environment.

· A strategic-minded individual capable of task prioritization, decision-making, and achieving outcomes in dynamic settings.

· Having knowledge of research funding mechanism, grant management, and collaborations between academia and industry is beneficial.

Application Process:

Interested candidates should submit their resume/CV together with a cover letter outlining their qualifications and relevant experience for the position.

Shortlisted candidates will be contacted for further assessment.

Responsibilities:

• Support the organisation's data centre services through monitoring and management for system, network and facilities
• Perform computer operations including account and tape management
• Incident management and act as escalation point to any facilities and system / network
• Manage and administer the service desk operations
• System alert monitoring and perform necessary escalation
• Liaison with landlord / vendor with regards to utilities, building services / facilities and systems issues
• Assist in planning and execution of disaster recovery activities
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Review of the data centre operations and report any gaps and issues
• Maintain proper IT documentation and prepare monthly reporting

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. <R1548745> <Teoh Shiau Swang>

• Responsible for answering and managing calls and general enquiries from members of public with high service quality and operational standards.
• Other duties include administrative tasks.

Requirements

• Min N / O level
• Good interpersonal skills
• Able to start work within short notice

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Call Centre Asst

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Contract duration: 6 / 18 months contract

Work location: East

Working hours: Mon - Fri (9am - 6pm)

Salary: Up to $3800 + Completion Bonus!

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Requirements

• Preferably ’A’ Levels or Diploma holder with relevant working experience.
• Good interpersonal and communication skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Call Centre Officer
Location: Changi OR Jurong East
Contract: 12 Months
Working Days: 4 Weekday 1 weekend

Working Shift:
AM shift - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM shift - 1PM to 12AM Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

JD:
- Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
- Ability to understand customers’ needs and provide appropriate solutions and attention.
- Identify cross-sell opportunities during customer interaction.
- Consistently deliver quality service to our customers to achieve total customer satisfaction.
- Solicit customers feedback and identify problem trends for improvement actions.

Requirements:
- Call Centre experience is an advantage
- Great interpersonal & positive attitude
- Proficient in MS Office

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Pay Package

• Salary: Up to $2800
• Yearly performance bonus: Up to 1 month of salary
• 5 days work week, inclusive of 1 weekend work day

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Requirements:

• Proficient in MS Excel / office
• Customer service oriented
• Able to work in any of the following shift: AM – 7:30AM to 5:00PM; MID - 9:00AM to 6.30PM; PM – 12:30PM to 10PM (Shift shall be rostered. - With 1 hour of meal time)

About the Milken Institute and the Singapore Fellowship Program

The Milken Institute is a nonprofit, nonpartisan think tank determined to increase global prosperity by advancing collaborative solutions that widen access to capital, create jobs and improve health. We do this through independent, data-driven research, action-oriented meetings, and meaningful policy initiatives.

The Milken Institute Singapore Fellowship Program aims to cultivate the next generation of leaders who are equipped to tackle the issues that shape the global agenda as they enter the financial, investment, corporate, multilateral, or philanthropic sectors. We create a customized experience, which is tailored to their interest area and career trajectory as well as emphasizes their professional and personal development. This experience includes opportunities to:

· Learn from high-level business leaders, ambassadors, business leaders, and academic experts as part of our “Global Leaders Speaker Series”

· Meet and work with the Milken Institute’s global network of senior executives

· Learn from senior leaders at the Milken Institute

· Network with an international and diverse group of peers and professionals

Key Responsibilities

The Asia Center is looking for an individual to support the team in building up our events, programs, and stakeholder outreach and engagement. The ideal candidate will be able to accomplish the following responsibilities:

· Perform background research and write short summaries on industry topics, including economic, social, finance, politics, technology, and health care, to name a few;

· Identify key executives within business and government, and be able to do outreach and engagement with their office

· Organize and update key program and event documents and stakeholder details

· Generate content for social media and strategize how to boost the Institute’s overall visibility

Qualifications

· Detailed-oriented, have strong interpersonal skills, and be fluent in written and spoken English

· Candidate should be a proactive self-manager of responsibilities and be able to learn on the job

· Bachelor’s or Master’s graduate is preferred

Fellowship Duration

We offer a 4 to 12-month program. We are looking for someone who can start as soon as possible and work 20-40 hours a week.

To Apply: Please submit a short cover letter and CV to [email protected].

Due to the large number of applications, we regret that only successful candidates will be contacted for further rounds.

Role & Responsibilities:

1. Provide process support for reaction processes, ensuring smooth operation and adherence to quality standards.
2. Supports operations in process troubleshooting and process improvements to enhance efficiency and product quality.
3. Engage in process and productivity improvement initiatives to optimize operations.
4. Monitor process trends and product quality to ensure product quality conformance.
5. Create and update process records and process flow documentation to maintain accurate documentation of procedures.
6. Coordinate, arrange, and plan new trial runs with the R&D and Quality team, and handle the trial run and the evaluation.
7. Evaluate process performance and key process parameters from a long-term view and periodically to uncover potential risks that may lead to product performance instability, safety, or quality issues.
8. Perform root cause analysis and propose corrective and preventive measures as process engineering function and/or based on request basis.
9. Participate actively in HAZOP, FMEA, and Control plan studies as Process engineering functions for safety and quality improvement.
10. Keep and maintain a safe and healthy work environment.

Requirements:

1. Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Chemical), Engineering (Material Science), or equivalent. Fresh graduates, with prior internship experience in or a background in chemistry are also welcome to apply.
2. At least 2 years of working experience in the lab-based environment and familiarity with the laboratory procedures.
3. Knowledge in Process Design and Engineering.
4. Required Skill(s): Hands-on experience on DCS, and PLC systems will be preferred.
5. Preferably entry-level specialized in Engineering in Chemical or equivalent.
6. Candidate with a strong technical background in engineering, particularly in chemical processes related.Able to multi-task and work in a fast-paced environment.
7. Candidate's previous internship experience in the process engineer role or production roles;
8. Ability to work independently, as well as in teamwork;
9. Eager to learn and with minimum supervision;
10. Experienced in pharmaceutical or medical-related manufacturing-related roles is an added advantage but not necessary.
11. Strong technical, detail-orientated, with analytical and problem-solving skills;
12. Good communication and excellent interpersonal skills;
13. Knowledge of ISO 13485:2016 quality requirements is an advantage but not compulsory.

About this role:

1. Job type: Full-Time or contracted-based.
2. Immediately available.
3. Training and guidance provided.
4. Career progression supported.
5. working hours (Mon-Fri @8:30AM to 6:00 PM, except public holidays), no shift work required;
6. Convenient access from MRT station.

About the Company

N-Lab Technology Center Pte Ltd is a local company in Singapore since year 2018. Through years of R&D studies in the In-Vitro Diagnostic (IVD) industries, we are proud to provide our customers with high-quality magnetic beads based on their requirements. We focus on two fields of research and experimental development: (1) on chemicals, such as magnetic beads with application in the In-Virto Diagnostics (IVD) field; and (2) on advanced materials in medical applications.

As the company expands, we need more talented people like you, who have a strong interest in the medical-related company and are passionate about their roles. If you are interested in starting your career in the IVD industry-related field, understand how polymer science can lead to technology improvement, are passionate about research and development, eager to learn hands-on experiences and skill-building for your career path, then do not miss this opportunity!

ENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialised rail engineering works, sustainable solutions and FM Consultancy services.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

Team Lead, Fault Management Centre

Responsibilities

• Lead and manage a team for monitoring, diagnosing, and resolving faults in operations & maintenance of facilities building.
• Responsible for incoming/outgoing calls, walkie-talkie calls, door intercom system, lift intercom system and email.
• Emergency handling and promptly address emergency issues related to facilities (e.g., air-conditioning failure, water supply leakage, power system issues).
• Check Systems’ status and serviceability and notifying relevant maintenance, contractor(s) and responsible stakeholders of any system faults/failures/defects for further action to be taken in accordance with the Standard Operating Procedures (SOP)
• Perform immediate restoration actions or system cutovers through any available terminals subject to the condition where client and/or the Maintenance Contractor approves of such action.
• Create/update/monitor the tickets into the Fault Management System (FMS) or any other fault monitoring system. Update configurations in FMS such as Categories, Nature of Fault, failure modes, support groups, contact list, contact Information, etc.
• Provide breakdown resolution and attend to faults and breakdowns of essential services to prevent business interruptions
• Support and participate in Table-Top Exercise (TTX) and Ground Deployment Exercise (GDX) where required.
• Process Improvement and continuously improve fault management processes, tools, and procedures.
• Work closely with technical teams e.g., Technician, Technical Officer and Engineer to address complex issues.
• Create and present reports for Engineering Maintenance Meeting (EMM) on the statistics of breakdown and performance of Service Partners, including FMC.
• To plan, manage and execute yearly contingency plan of operating FMC in backup location

Requirement:

• Degree in related discipline
• Minimum 5 years in call centre operations / FMC environment managing facilities management or a related field.
• Leadership Abilities: Strong leadership, communication, and problem-solving skills.

Working Days/Hours (depend on assignment):

5-day work week shift work, required to work on weekends

8.00am – 5.30pm / 8.30am – 6.00pm, off on PH

Salary: Up $2700 + $100 Transport Allowance + AWS + VB + Incentives

Contract duration: 2 years

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in Call Centre is highly preferred or Customer Service experience
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Position Overview
The Capella Connects Executive handles reservations enquiries and communications from guests, travel agents, and referral networks.

The Role

• Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc.
• Communicate pertinent guest information to designated departments/personnel
• Pass on requests in a timely and accurate manner to appropriate colleagues
• Process reservations by email, telephone, central reservation systems referral or from the sales/catering office, other hotel departments, and travel agents
• Enter all sales booking and group contracts on a timely basis
• Create and maintains reservation records by date of arrivals
• Prepare letters of confirmation
• Process cancellations and modifications and promptly
• Process and monitor advance deposits/prepayment on reservations

Talent Profile:

1. Strong customer service skills
2. Strong verbal and written communication skills
3. Willing to work a flexible schedule including weekends
4. Experience in hotel property management systems as well as extranets and central reservations systems and their functionalities

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Data Center Engineer
• Working Location: Boon Lay
• Working Hours: 5 days, Mon – Fri (Morning Shift 6 AM – 2 PM / Afternoon Shift 2 PM – 10 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform periodic walk-through, validation of equipment status, amber lights check, etc.
• Review work order requests in the queue and respond to semi-routine work orders by adhering to commitment times.
• Escalate and expedite orders to appropriate teams upon standard operating procedures.
• Rack and stack semi-routine customer equipment tickets.
• Support datacenter standard operating cross-connect work order requests.
• Support standard operating testing and standard operating installations of customer assets.
• Support standard operating procedures of layer 1 cross-connect certification testing.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma / Degree in IT/Computer Science, or related field.
• Minimum 1 year of IT experience or equivalent.
• Prior working experience in a Data Center, Network or Server environment would be an added advantage.
• Must be comfortable with shift rotation.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66104 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Telemarketer

Location: 50 Changi South Street 1, Singapore 486126
Working days: 5 days (mon - fri)
Working hours: 9am - 6pm
Salary: $1800 - $2200

Job Description

• Set qualified sales appointments for the sales team to follow up on

• Maintain records of all telemarketing activities, including calls and follow-ups.

• Respond promptly to customer inquiries

• Identify and qualify sales opportunities to achieve weekly/monthly sales targets.

• Collaborate with the sales team to ensure seamless customer handover and follow-up.

• Conduct cold calling to clients for company’s products and services.

Requirements

• Full Training Provided

• Follow up with clients effectively

Interested personnel kindly contact WhatsApp :+65 9299 4753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Location: Changi or Jurong (Shuttle bus service provided)

Contract: 12 Months contract

Shift schedule will be given to you 1 month in advanced but might subject to changes based on business need

Working days: 4 Weekday 1 weekend

Working hours:

AM - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9 to 6

PM - 1PM to 12 Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

Responsibilities:

1) Attend to walk-in customers

2) Handle over-the-counter transactions in an efficient and accurate manner (including cash deposits and withdrawals)

3) Assist in customers’ enquiries and ensure service delivery standards are met in achieving total customer satisfaction

4) Prospect and introduce customers to the Bank’s products and services

5) Educate and migrate customers towards our digital platform

6) Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback / escalation / complaint

7) Ability to understand issues and appropriately escalate to Management in a timely fashion

8) Ensure compliance with all regulatory requirements

9) Contributes to self and team effort by accomplishing related results

Requirements:

-Customer Oriented

-Able to cope with large crowd

-Individuals with customer service experience

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Freelance / Flexible hours / Part time

- perform facial treatments

- perform face and body waxing therapies

- perform face and neck massage therapies

Job Description

• Industry/ Organization Type: Telecommunication Services
• Position Title: Facilities Technician (Data Center)
• Working Location: New Tech Park & Techlink
• Working Hours: Rotating 8-hour shifts (3 on + 3 off)
• Salary Package: Basic Salary + Shift Allowance ($300) + AWS + Variable Bonus + Medical & Flexi Benefits
• Duration: Permanent

Key Responsibilities

• Maintain and service building facilities, including electrical and mechanical systems.
• Perform minor repairs and improvements to buildings and equipment.
• Conduct routine preventive maintenance on building systems and infrastructure.
• Manage and oversee contractors and vendors to ensure cost-effective, quality repairs and maintenance.
• Provide engineering support during weekends, public holidays, or extended hours when necessary.
• To standby 24 hours on duty roster (will provide additional standby allowance).

APPLY NOW!!!

• Minimum ITE Certificate/Diploma in Mechanical/ Electrical Engineering, Facilities Management or related fields.
• With hands-on skill set in mechanical (ACMV) and electrical systems, with proficiency in maintenance, troubleshooting, and repair.
• Prior work in critical environments like Data Centres, Cleanrooms, or Semiconductor plants is an added advantage.
• Effective communication skills and ability to work as part of a team.
• Competent in using Microsoft Excel and Word.
• Good understanding of facility M&E (Mechanical & Electrical) systems.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #64875 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The Survey Experience Quality Specialist will be responsible for monitoring and ensuring compliance with survey standards and regulations to maintain a high level of quality in survey experiences. This role will involve conducting audits, providing feedback, and implementing improvements to enhance the overall survey process. The ideal candidate will have strong attention to detail, excellent communication skills, and a passion for ensuring the best possible experience for survey respondents.

• Understand the Call Centre Systems and it’s concept
• Analyze and fine tune the speech analytics (SA) content and applications
• Ensure accuracy in system triggers to ensure false alerts are promptly reviewed and addressed
• For Call audits category under SA, ensure business lines conform to audit criteria and participation
• Liaise with business lines and vendor for constant content applicability, comprehensiveness and accuracy
• Perform reporting to key stakeholders on critical matrices in SA
• Ensure SA contents are concise to minimize misunderstandings within other business lines
• The incumbent may be required to support other adhoc duties as needed within the business lines

Job Requirements:

• Strong analytical skills and data comprehension expertise.
• Possess at least 3 to 5 years in call center experience.
• Attain Key Performance Indicators (KPI) set out i.e. >85% accuracy in SA triggers
• Strong fact finding skills to ensure correct content are present and necessary.
• Those with Call Center speech analytics background will be highly advantageous.
• Able to work in a fast-paced environment and commit to extra hours to meet deadlines.
• Possess high work ethics and acceptance to high compliance environment.
• Strong proficiency in Microsoft Office (Excel & Word) is required to ensure the deliverables in job functions.
• Contract: Yearly renewable
• Location: Clarke Quay/ Chinatown
• Work days: Monday - Friday
• Work Hours: 8.30am - 6pm

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/6288

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Permanent Full Time Job Opportunity with Client

Role: Contact Center Sales

Purpose of job:

Supporting the contact centre, the Executive (Contact Center Sales) will help to create an environment that delivers an unrivalled Customer experience in the insurance industry in Singapore.

Main Responsibilities:

· Delivering our brand promise at all times and offering high levels of consistent, quality service support to our customers

· To deliver the required sales targets and KPIs consistently

· Perform sales calls and attend to customers’ requests in line with policies and procedures

· Using simple, clear and concise languages to communicate effectively with customers

· Actively listen and probe appropriate questions to accurately recommend products and solutions based on customer’s needs and requirements

· Proactively engage customers through our sales cycle and ensure prompt follow-up on every lead to increase our Contact Centre Outbound sales conversion, reducing leads wastage

· Effectively handle complaints at the first point of contact, aiming to resolve situations to customers’ satisfaction

· Being customer centric – Gather customers’ feedback, ideas and suggestions to bring the team/organisation be closer to our customers

· Actively participate in process improvement sessions, providing constructive feedback and suggestions

· Ensure that all feedback relating to products and services is escalated to relevant parties and documented within systems

· Work towards the team’s objectives and demonstrate commitment to achieve business targets and personal goals.

· Participate in team meetings and ongoing specialized training to ensure the accuracy of information communicated to clients

· Perform other duties as assigned by immediate supervisor

Benifits:

1. Commission Every Month as per Sales

2. Joining Bonus - payable upon passing probation

The Survey Experience Quality Specialist will be responsible for monitoring and ensuring compliance with survey standards and regulations to maintain a high level of quality in survey experiences. This role will involve conducting audits, providing feedback, and implementing improvements to enhance the overall survey process. The ideal candidate will have strong attention to detail, excellent communication skills, and a passion for ensuring the best possible experience for survey respondents.

• Understand the Call Centre Systems and it’s concept
• Analyze and fine tune the speech analytics (SA) content and applications
• Ensure accuracy in system triggers to ensure false alerts are promptly reviewed and addressed
• For Call audits category under SA, ensure business lines conform to audit criteria and participation
• Liaise with business lines and vendor for constant content applicability, comprehensiveness and accuracy
• Perform reporting to key stakeholders on critical matrices in SA
• Ensure SA contents are concise to minimize misunderstandings within other business lines
• The incumbent may be required to support other adhoc duties as needed within the business lines

Job Requirements:

• Strong analytical skills and data comprehension expertise.
• Possess at least 3 to 5 years in call center experience.
• Attain Key Performance Indicators (KPI) set out i.e. >85% accuracy in SA triggers
• Strong fact finding skills to ensure correct content are present and necessary.
• Those with Call Center speech analytics background will be highly advantageous.
• Able to work in a fast-paced environment and commit to extra hours to meet deadlines.
• Possess high work ethics and acceptance to high compliance environment.
• Strong proficiency in Microsoft Office (Excel & Word) is required to ensure the deliverables in job functions.
• Contract: Yearly renewable
• Location: Clarke Quay/ Chinatown
• Work days: Monday - Friday
• Work Hours: 8.30am - 6pm

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/6288

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

United Overseas Insurance (UOI) is a proud member of the UOB Group, was established in 1971 and stands as the sole locally listed General Insurance company in Singapore. Our core activities involve underwriting general insurance business and reinsurance across diverse classes such as fire, marine, motor, engineering, general accident and liability business.

UOI is recognized as a reliable and stable mid-tier insurer, dedicated to achieving superior underwriting results. Embracing a customer-centric approach, we carefully assess risks to maintain a balanced portfolio. Our focus on customer retention, leveraging both the bank and UOI’s products and benefits, sets us apart. Our profitability over the years reflects our financial strength.

As a growth-orientated company, UOI remains committed to innovation and expansion, not only in Singapore but across the region.

Responsibilities

• Provide customer service to internal/external customers for personal insurance products, e.g. Motor, Personal Accident, Health, Home Content, Domestic Helper, Travel, etc.
• Assist customers to arrange insurance cover
• Monitor calls for quality control and service recovery
• Perform Customer Retention
• Support policy processing, endorsement and cancellation
• Attend to incoming mails and emails
• Prepare reports
• Support administrative duties and any other tasks as assigned

Requirements

• Minimally Diploma in any discipline
• Minimally 1 year of relevant experience
• Possess CGI and HI certifications
• Possess Excellent communication and interpersonal skills
• Proficient in Microsoft Office

To apply, please email your detailed CV to [email protected] now!

Position: Telemarketer

Location: Ubi
Working days and hours: 5 Days 930am - 530pm
Salary: $1,800 (after probation will have commission , gross up to $4,000)

Job Scope:

• Make calls to business owners and directors

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Summary of Responsibilities
• Demonstrates effective, clear and professional written communication to customers
• Provides prompt and efficient service to users including appropriate escalation of any issues.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seek solutions through logical reasoning
• Demonstrates strong problem solving capabilities and assist customers in case of any issues

Requirements

• 1 year experience in customer service domain
• Demonstrates effective communication, composure, and professional attitude

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including San Jose, Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About The Team:

The mission of the TikTok Eng-AI Innovation Center is to explore cutting-edge AGI technologies, including but not limited to LLM, multi-modal LLM (video/image/audio/text/code), etc., to let machine better understand user creations on Tiktok platform. Regarding to video/image/audio/text, enhanced content understanding can bring better user experience of searching, recommendation, and can more accurately identify and defend internet abuse and fraud on our platform. Regarding to code, our developed LLM aims to automatically re-organize/optimize Tiktok codebase, and make the code/coding become more accessible for Tiktok engineers.

Job Overview

We are looking for an experienced Data Science & Engineering expert to join our team and be responsible for data collection and preparation for large language models (LLMs). You will be responsible for sourcing high-quality data from various sources, managing external annotation teams, and working closely with the R&D team to ensure model training and optimization.

Key Responsibilities

Data Acquisition:

- Responsible for data collection for large language models, including:

- Sourcing ready-made data from public datasets, commercial data providers, etc.

- Developing data scraping tools to acquire data from the internet and other sources.

- Managing external annotation teams to ensure high-quality data annotation.

Data Preparation:

- Collaborate with the R&D team to define data annotation rules and quality standards.

- Review annotation results to ensure data quality meets model training requirements.

- Explore industry-leading data production methods to continually optimize data acquisition and preparation processes.

Data Compliance:

- Collaborate with the legal team to handle data compliance issues, ensuring data acquisition and usage comply with relevant laws and regulations.

Team Management:

- Responsible for recruitment and management of internal data products or operations teams.

Qualifications

Minimum Qualifications

1. Experience in traditional AI data collection or data annotation areas.

2. Excellent communication skills, strong initiative, excellent product and business integration capabilities, strong execution and results-oriented.

3. Proven experience in leading overseas teams.

Preferred Qualifications

1. Passion for technology, good communication skills and team spirit

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job scope

• Attending to enquires from emails and in bound calls
• Resolving of problems and implementing solutions by clarifying issues
• Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
• Arranging and booking of appointment for patients
• Other ad hoc duties

Job Requirements

• Min GCE O/N level and above

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

* We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

“ JOBSTUDIO WILL NOT SOLICT ANY MONEY , REQUEST TO USE YOUR BANK ACCOUNT FOR BUSINESS OR REQUEST YOU TO TRANSFER ANY MONIES TO ANY PARTIES , PLEASE BE AWARE OF SCAMS IMPERSONATING JOBSTUDIO AND OUR EMPLOYEES , YOU MAY CALL OUR OFFICE DIRECTLY AT 64221390 FOR VERIFICATION. WE WILL NOT BE LIABLE FOR LOSS ARISING FROM SCAMS.”

JOBSTUDIO Pte Ltd

License No.: 10C4754

Personnel Name: Hoh Mei Ling

Personnel Registration No.: R21103150