Total 2,595 call center job vacancies in Singapore

Salary: $1,800 - $2100 (Dependent on experience)
Fixed Monthly Allowance: $150/month
Contract: 1 Year Contract and a yearly completion bonus (based on performance)
Working Hours:
8.30am – 5.30pm (Mon-Fri);
8.30am – 12.30pm (Alternate Sat)
Address: 26 Senoko Avenue, Singapore 758312
(Pickup available from Sembawang MRT upon commencement of work)

Job description:

• Contact customer to arrange for appointments for the installation or cut-off of gas pipes / gas
• water heater or appliances.
• Handle customers’ enquiries on appointments, installation charges and other gas installation
• related matter.
• Follow up on customer’s enquiries from emails.
• Send SMS/emails to customers on their appointment schedules.
• Promote gas appliances / collaborations with other business partners to potential customers.
• Liaise with term contractor/SP Services on any services lapse.
• Feedback on any difficult/special cases.
• Any other duties as assigned by supervisor

Requirements
- Min A/N Level
- Able to commit for one year
- Able to start work immediately

If interested, please emai me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Responsibilities

• To provide network operation support during office hours from 8:30AM till 6PM daily (except SG public holidays, Sat and Sun) which includes network cable patching, testing and troubleshooting.
• To provide off-office hours support (including SG public holidays, Sat and Sun) where required such as attending activities which may potentially affect the DC (E.g. Fire Certification activities, activities which affect normal/e-source power..etc).
• To perform monitoring of data centre facilities and systems: BMS, EMS and IR Rack Power Management System
• To administer the creation, monitoring, and closure of server related change requests. Raising of Server Life Cycle Change requests such as: Server provisioning, Server relocation and Server decommissioning. This includes the creation, assigning and monitoring of all related tasks under these.
• DC Server/Appliance storage media destruction (Disposal of dedicated storage racks/equipment to be handled by IT Storage Team). Media destruction tasks under DC Ops includes the following:
  - Recording of DC Server/Appliance storage media to be disposed
  - Ensure that storage of these media is securely stored and consolidated for quarterly disposal
  - Ensure that they are securely erased (if applicable)
  - Schedule with IT Security to witness Quarterly media storage destruction
• To maintain data centre and server inventory, updating of Data Center physical inventory.
• To manage server IP address assignment.
• To perform routine data centre facilities inspections.
• To assist with data centre incidents, tasks, service requests or projects.
• To ensuring the security and cleanliness of data centre and its facilities.
• To escort vendors performing maintenance in data centre.

Permanent, 5 days, Eunos

Our client:

A reputable M & E infrastructure company that design, build n maintain data Centres n company server room

Job scope

· To identity and develop new businesses for facility maintenance contract in the data center

· Full cycle from prospecting to presentation n closing

· Prepare costing, quotations to customers

· To coordinate with the technical team on fulfillment of sales contract secured

Requirement

• Diploma in Business Studies/Marketing/M&E or IT related field
• 1years relevant sales experience in M&E or data center.

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

5 days, Permanent, Eunos

Our Client

Data Centre Builder , Data Center facility Management Company

Job scope

· 60% hunter and 40% farmer in prospecting for corporate clients who needs to build new / maintain existing data center.

· Active prospecting, identify sales opportunity.

· High technical proficiency in identifying b2b corporate client need

· Collaborate with all parties from plan, design, to project delivery.

· Maintain good relationship with client through period visit for servicing and upselling opportunity

Requirement

· Min diploma in mechanical/electrical engineering

· Have existing good contact with business owner, Consultant, Level1 Builder

· 1 years sales experience of data center M&E infrastructure service/ data center related equipment.

· Able to work in bilingual environment.

Work location : Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified

Working days: Mon - Fri (8.30am - 6pm) (Work Overtime)

Work location: Novena / Clarke Quay

Salary: $3,000/month

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• Singaporean
• Have an excellent communication skills | Microsoft Excel | Site Visit
• Prior working experience in Customer Service/Call Centre is a big plus
• Experiences with KPI targets

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Call Center Officer (Shift)

• 12 months notice
• Location: Suntec
• Comfortable with rotational shift and night shift
• 5.5 days work week

The Client

• MNC IT Consulting

The Opportunity

• Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email and webchat
• Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns
• Guide callers in navigating the client website and using the available services
• Gather customer feedback and sentiments and escalate to the relevant parties for further actions
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers
• Maintains and improves service level quality by adhering to standards and guidelines
• Handle ad hoc duties as required

Your Background

• Minimum 1 years of experience in call center environment
• Comfortable with rotational shift and night shift
• 5.5 days work week
• Able to Multitask – Logging tickets, checking KBs while on the call
• Able to do First call resolution expertise to close the call
• Fast paced environment

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Benefits:

• Office hours: 8am to 5pm,balternate Sat 8am to 12pm
• Good MedicalbBenefits
• 13th Month + Performance Bonus

Job Descriptions:

• Handling general enquiries and appointment related requests for the hospital across all touch-points such as Calls/E-faxes/Referrals/Emails/SMS Chat/Live Chat.
• Provide quality customer service and prompt follow-up to callers/patients.
• Liaise and follow up closely with internal departments to resolve patients’ queries.
• Acquire strong knowledge of the products and services, culture and processes.
• Be familiar with the service workflows and requirements as well as service recovery protocol.
• Meet individual KPIs and SLA targets and contribute positively to Contact Centre’s Key Performance Indicators.
• Any other duties assigned by Supervisors/Executives/Assistant Manager/Manager.

What it Takes:

• At least 1 year of professional customer service experience in a call centre will be preferred
• Excellent communication skills and telephone etiquette
• Passion for service excellence
• Computer literate, with good typing and active listening skills
• A strong team player and able to work in a fast-paced and dynamic environment

Interested Applicants, please submit a copy of your updated resume (in MS Word Format) and send to [email protected]

*We regret to inform that only shortlisted candidate will be notified. Thank you

Position: Customer Service Associate, Call Centre

Salary: $2,200 - $3,200 + Shift Allowance + AWS + Variable Bonus

Location: West

Working Hours / Days: Rotating Shift Work

Job Highlights

• Attractive Staff Benefits.
• Attractive salary commensurate with work experience.
• Good prospect for career advancement.

Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs.
• Provide accurate information and assistance to address caller's inquiries.
• Book or reschedule appointments based on the caller's request.
• Handle various administrative tasks related to the hotline, including managing emails, processing referral requests, and activating emergency protocols.
• Collaborate and communicate effectively with other departments within the institution to ensure seamless follow-up and resolution of caller's requests.

Requirements:

• Possess a Diploma, Degree, or equivalent.
• Minimum 2 years of relevant working experience in customer service and customer handling.
• Candidates who possess relevant experience in the call centre environment will be added advantages.
• Bubbly and cheerful personality with good interpersonal skills.
• Able to commit to rotating shifts, including PHs and weekends.

Interested applicants, please click the apply button to submit your application.

Alyson Ong

Dynamic Human Capital Pte Ltd

Registration No: R22107466

License No: 12C6253

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use, and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Job Description:

• Manage and respond to all correspondence regarding common property.
• Maintain organized records of documents, drawings, and materials related to Town Council matters.
• Keep a register of owners' and tenants' details and handle insurance policies as directed.
• Control and oversee the use of common property and recreational facilities.
• Issue notices to ensure compliance.
• Coordinate applications with government departments and competent authorities.
• Support Property Manager and Officers in tracking maintenance schedules and improvement works.
• Monitor staff movements and report to the Chief Operations Manager for deployment arrangements.
• Handle permit and waiver applications and manage appeals.

Requirements:

• Min GCE O Level
• Minimum 1 year of admin experience

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Data Center IT Operator to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• Perform shift duty to support 24x7 DC Operations stand-by duties for emergency.
• Assist to oversee the IT equipment hardware inventory on individual rack inside the DC
• On-site Management of works conducted within the Data Centre such as site preparation, site survey, network cabling, electrical wiring, air-conditioning, building power supply (including power generator) tests, infrastructure & System maintenance, on-site/off-site standby activities etc
• Coordinate preventive maintenance for Data Centre downstream infrastructure which includes Uninterruptible Power Suppler (UPS) systems, Water Detection systems, Fire Suppression systems, PDU, CCTV systems, Card Access systems etc.
• Operate Electronic Visitation Management System (Update Authorizer and customer access request accurately and promptly).
• Remote Hand Support (Media Management, Visual Inspection, Reboot devices, staging room, Physical connect/disconnect of HDD, network cable connectivity test, insertion of fibre SFP).
• Handle input and output media with due care for integrity of data and utility of media for subsequent use, including off-site storage.
• Perform Event Monitoring for Data Centre Facilities infrastructure to ensure they are functioning optimally (e.g. UPS, power, temperature control, humidity, water detection sensor, etc.)
• Perform event monitoring for IT Systems and Network infrastructure.
• Perform incident escalation. Ensure incidents are responded and attended to. To redirect for 2nd or 3rd Level resolution base on criticality, impact and customer Service Level Agreement (SLA).
• Manage and mitigate escalations of high impact system failures and assist in tracking the incidents till closure.

A little about you:

• Diploma Computer Information Systems or related field.
• Minimum 2 years of experience in DC Operations Support and Batch Management
• Possess initiative with positive working attitudes and customer services oriented
• Independent and goal-oriented
• Good team player
• Good communication and interpersonal skills
• Able to work shifts to support 24x7 Data Centre operations

What you might also need to have:

• Familiar with: Control-M 9.0.19.x Fundamentals, Basic SAP, Data Centre Operations Support, ITIL methodologies

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.
We handle all profiles with the highest level of confidentiality.

Job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Benefits:

• Office hours: 8am to 5pm,balternate Sat 8am to 12pm
• Good MedicalbBenefits
• 13th Month + Performance Bonus

Job Descriptions:

• Handling general enquiries and appointment related requests for the hospital across all touch-points such as Calls/E-faxes/Referrals/Emails/SMS Chat/Live Chat.
• Provide quality customer service and prompt follow-up to callers/patients.
• Liaise and follow up closely with internal departments to resolve patients’ queries.
• Acquire strong knowledge of the products and services, culture and processes.
• Be familiar with the service workflows and requirements as well as service recovery protocol.
• Meet individual KPIs and SLA targets and contribute positively to Contact Centre’s Key Performance Indicators.
• Any other duties assigned by Supervisors/Executives/Assistant Manager/Manager.

What it Takes:

• At least 1 year of professional customer service experience in a call centre will be preferred
• Excellent communication skills and telephone etiquette
• Passion for service excellence
• Computer literate, with good typing and active listening skills
• A strong team player and able to work in a fast-paced and dynamic environment

Interested Applicants, please submit a copy of your updated resume (in MS Word Format) and send to [email protected]

*We regret to inform that only shortlisted candidate will be notified. Thank you

Customer Care Officer (1 Year Contract)

Work Office Location : Yio Chu Kang

Working Hours: Mon – Fri, 830am – 6pm, Alternate Sat, half day

Responsibilities

• Provide advisories to facilitate the employment of both local and foreign manpower in Singapore, handling claims and complaints regarding employment and related disputes etc.
• Maintain up-to-date knowledge of any new/change information to ensure accurate advice are given to customers.
• Ability to work well in a fast-paced environment with constant introduction of new government policies and requirements
• Handle calls during crisis situations and build rapport with the callers and report to supervisors for further action.
• Providing feedback on processes, suggesting improvements to enhance skills and knowledge.

Requirements:

• Proficient in Microsoft Office tools
• Must be comfortable in handling queries from callers
• No experience required as training will be provided
  

Interested candidates, kindly email your updated resume to [email protected] or contact me via whatsapp at +65 8832 5996. Thank you.

EA Personnel: Irene Lim Choo Eng

EA Personnel No: R1110784
EA License No: 05C3451

Salary: Up $2700 + $100 Transport Allowance + AWS + VB + Incentives

Duration: 2 Years Contract Extendable/Convertible to Perms

Working Days/Hours (depend on assignment):

• 5-day work week shift work, required to work on weekends
• 8.00am – 5.30pm / 8.30am – 6.00pm, off on PH

*Remark: Not allow using phones during working hours due to Private & Confidential (P&C) documents

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in Call Centre is highly preferred or Customer Service experience
• Mandarin speaking to liaise with Chinese speaking customers
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Responsibilities:

• Oversee the call center department.
• Handle incoming calls and feedback from emails or texts.
• Communicate with suppliers and customers.
• Coordinate with suppliers and schedule meetings with them to complete orders
• Arrange and oversee communications, reports, or paperwork with clients and suppliers.
• File a report for any booking system errors.
• Additional ad hoc tasks.

Requirements:

• Degree or Diploma in relevant studies
• At least 4-5 years of customer service experience
• Experience in customer service with tech companies is preferred

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilites:

• Must HAVE EXPERIENCE IN TEAM MANAGEMENT
• Answer inbound calls and conduct outbound calls.
• Attend to queries on operational matters.
• Ensure timely recovery of car park incidents/defects.
• Monitor CCTVs in Command Centre and respond to all matters in accordance to established procedures and timeline.
• Coordinate, dispatch and oversight of support teams to resolve car park system breakdown location(s) expeditiously.
• Provide remote support and resolve issues relating to car park systems.
• Timely update and reporting of monitoring systems for effective tracking of processes.
• Collate shift reports accurately and ensure timely reporting .to supervisor and/or manager daily.
• Timely follow up of assignments as assigned
• Any other ad-hoc duties assigned.

Requirments:

• Team management
• Problem solving skills
• Must commit 8am - 8pm

Responsibilities:

• Oversee the tier-1 network operations.
• Oversee, investigate, and direct the fixing of different network failures and alarms.
• Manage and execute network break fixes, such as switch replacement, and link repair.
• Work closely with IDC technicians.
• Manage basic network management.
• Document and monitor daily operations and update the team on a regular basis.

Requirements:

• Diploma or Degree in Information Technology or equivalent.
• At least 1 - 2 years of experience in Operation and Data Center Network.
• Prior knowledge of TCP/IP and routing protocol.
• Possessing CCNA/JNCIA certificate is an added advantage.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Salary: $1,800 - $2100 (Dependent on experience)
Fixed Monthly Allowance: $150/month
Contract: 1 Year Contract and a yearly completion bonus (based on performance)
Working Hours:
8.30am – 5.30pm (Mon-Fri);
8.30am – 12.30pm (Alternate Sat)
Address: 26 Senoko Avenue, Singapore 758312
(Pickup available from Sembawang MRT upon commencement of work)

Job description:

• Contact customer to arrange for appointments for the installation or cut-off of gas pipes / gas
• water heater or appliances.
• Handle customers’ enquiries on appointments, installation charges and other gas installation
• related matter.
• Follow up on customer’s enquiries from emails.
• Send SMS/emails to customers on their appointment schedules.
• Promote gas appliances / collaborations with other business partners to potential customers.
• Liaise with term contractor/SP Services on any services lapse.
• Feedback on any difficult/special cases.
• Any other duties as assigned by supervisor

Requirements
- Min A/N Level
- Able to commit for one year
- Able to start work immediately

If interested, please emai me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Zenith Infotech (S) Pte Ltd is a Tech Recruitment firm with 27 years in history. We support clients from coproate and government sectors for their Tech Hiring requirements.

Currently we are assisting one of clients to lookout for Contact Center Manager, 1 year contract (renwable).

Job Description:

• Provide leadership and regular coaching to Team Leaders and Agents.
• Responsible for managing the day-to-day running of the contact centre, which includes effective resource planning in ensuring KPIs are consistently achieved
• Work closely with HR to ensure fast, effective, and quality staff recruitment
• Build an engaging and motivated workforce by creating a positive and vibrant environment for staff to thrive. This could be in the form of daily huddle sessions, team building activities and monthly coaching sessions.
• Conduct consistent reviews of staff performance to identify training gaps and needs
• Take ownership and resolve any urgent or critical issues escalated by the Client or team
• Work closely with Client to support investigation and service recovery process
• Location : Suntec
• Working Hours : 5.5 days, 44 hours per week)

Candidate shall possess a recognized Degree with at least 5 years of experience in managerial positions in the contact center industry

Job Details:

• Working Location: Tanjong Pagar
• Working Hours: Office Hours (must be willing to commit to weekends shift)
• Basic + transport allowance + AWS + VB

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Type of calls consist and not limiting to Concession related matters, Filing of claims for customer, Point to point enquiries from customer , Technical issue, Perform out bound calls to customers who leave callback, etc
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Job Descriptions;

• Conduct survey interviews via outbound calls in a professional and courteous manner.

• Provide guidance and assist selected companies to complete and walk through challenging survey questions.

• Maintain confidentiality and adhere to ethical standards while handling survey information.

• Provide regular updates on survey progress and any challenges encountered to the Project Manager or Team Leader.

• Upload completed survey data into CRM.

• Participate in any survey-related ad hoc duties assigned by the Project Manager or Team Leader.

Requirements;

• Minimum O/A/Diploma/Degree

• Meticulous and detail oriented.

• Excellent communication skills, problem-solving skills and analytical skills.

• Confident, persuasive, good reasoning, proactive and willing to go extra mile.

• Strong interpersonal skills to assist survey participants effectively.

• Prior experience in survey administration, customer service or consultancy experience is a plus.

• Independent and self-motivated to achieve monthly KPIs

• Proficient in MS Office

• Singaporean only

Others;

• Working hours: Monday to Friday, 9.00am to 6.00pm

• Basic Salary: $3000, Monthly Incentive: Up to $100

• Office Wear

• Working location: Town area

• Contract Duration: Short term Tentatively till end June 2024 with the possibility of extension

Interested applicants, please what's app at 97231078 to learn more about the role.

Company Registration Number: 201622755N | EA Licence: 19C9859

• Provides operational oversight on all aspects of the Centre’s operations, including extending support and guidance should the team be activated for 24/7 on-call duties.

• Lead the review and implementation of work processes, policies, and procedures to ensure high level of service and operational efficiency

• Identify opportunities for improvements in service delivery and work with internal and external stakeholders (business partners) to review operational workflows for a well-coordinated patient journey across the hospital

• Monitor complaints/feedback and guides the team in resolutions

• Develop and institute quality audits of the department to ensure high service standards and adherence to procedures and guidelines

• Build a strong and competent team that can deliver high service standards

JOB REQUIREMENTS

• A Bachelor’s degree in any discipline

• At least 5 years working experience in a supervisory/leadership role in the healthcare industry or any service-related industries with frontline/customer-fronting roles managing teams

• Excellent communication and interpersonal skills

• Service oriented individual with passion for healthcare industry

• Process-driven and customer-focused

• Strong leadership and supervisory skills and able to command respect from team members

• Good organizational and stakeholder management skills

• Able to think on the feet, solve problems and make sound decisions

• Able to exercise initiative, manage pressure and multi-task in a fast-paced environment and work across departments/functions in a large and complex organization

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Call Centre Senior Executive

Andrea Eunice Tan Min Er
(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

• Ensures highest standard of service delivery to our customers.
• Monitor and respond to incoming calls/emails/social media platform/written correspondences.
• Performs service recovery.
• Proactively solves problems and provides timely resolution to ensure minimal impact to customer and employee satisfaction.
• Optimize call’s structure operations by analysing data, identifying areas for improvement, and implementing process enhancements.
• Identifies the most appropriate course of action for problem resolution and effectively communicates plans to those impacted.
• Promotes a supportive environment in which employees are encouraged to solve problems and address customer issues.
• Provides management support to CSOs such as through the review and resolution of all transactions that are beyond the jurisdiction of the CSOs.
• Conducts monitoring and coaching sessions.
• Provides on-the-job training and mentoring.
• Conducts coaching and performance appraisal sessions to identify opportunities and recognize positive behaviours.
• Involve in Department projects to ensure success.

Requirements:

• Bachelor’s degree with 5 years of working experience in Contact Centre
• Managerial experience leading a team.
• Great communication skills
• Ability to manage a team and ensure SLA are met.
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

Interested candidates kindly submit your updatedCV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Job Description

• Industry/ Organization Type: Telecommunication Services
• Position Title: Facilities Technician (Data Center)
• Working Location: New Tech Park & Techlink
• Working Hours: Rotating 8-hour shifts (3 on + 3 off)
• Salary Package: Basic Salary + Shift Allowance ($300) + AWS + Variable Bonus + Medical & Flexi Benefits
• Duration: Permanent

Key Responsibilities

• Maintain and service building facilities, including electrical and mechanical systems.
• Perform minor repairs and improvements to buildings and equipment.
• Conduct routine preventive maintenance on building systems and infrastructure.
• Manage and oversee contractors and vendors to ensure cost-effective, quality repairs and maintenance.
• Provide engineering support during weekends, public holidays, or extended hours when necessary.
• To standby 24 hours on duty roster (will provide additional standby allowance).

APPLY NOW!!!

• Minimum ITE Certificate/Diploma in Mechanical/ Electrical Engineering, Facilities Management or related fields.
• With hands-on skill set in mechanical (ACMV) and electrical systems, with proficiency in maintenance, troubleshooting, and repair.
• Prior work in critical environments like Data Centres, Cleanrooms, or Semiconductor plants is an added advantage.
• Effective communication skills and ability to work as part of a team.
• Competent in using Microsoft Excel and Word.
• Good understanding of facility M&E (Mechanical & Electrical) systems.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #64875 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Salary: $1,800 - $2100 (Dependent on experience)
Fixed Monthly Allowance: $150/month
Contract: 1 Year Contract and a yearly completion bonus (based on performance)
Working Hours:
8.30am – 5.30pm (Mon-Fri);
8.30am – 12.30pm (Alternate Sat)
Address: 26 Senoko Avenue, Singapore 758312
(Pickup available from Sembawang MRT upon commencement of work)

Job description:

• Contact customer to arrange for appointments for the installation or cut-off of gas pipes / gas
• water heater or appliances.
• Handle customers’ enquiries on appointments, installation charges and other gas installation
• related matter.
• Follow up on customer’s enquiries from emails.
• Send SMS/emails to customers on their appointment schedules.
• Promote gas appliances / collaborations with other business partners to potential customers.
• Liaise with term contractor/SP Services on any services lapse.
• Feedback on any difficult/special cases.
• Any other duties as assigned by supervisor

Requirements
- Min A/N Level
- Able to commit for one year
- Able to start work immediately

If interested, please emai me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)