Total 62,094 Senior Executive corporate legal executive job vacancies in Singapore

The ideal candidate is innovative, well spoken, extrovert and must be confident to work with C- Level such as CEO and COO as this position will have a lot of interaction with C- Level .

Responsibilities:

• Develop and execute commercial and marketing strategies to drive business growth, ensuring alignment with company objectives and enhancing market presence.
• Work with stakeholder on tender and bid preparation, including identifying opportunities, drafting proposals, and coordinating with internal teams to ensure competitive pricing and adherence to client specifications.
• Analyze market trends and competitor activities to identify new business opportunities, providing insights to refine strategies and target potential clients.
• Collaborate with cross-functional teams to create cohesive materials and messaging for bids, tenders, and commercial proposals, ensuring clarity and consistency in client communications.
• Manage and oversee commercial negotiations, assisting in contract discussions and working to secure favorable terms while maintaining client relationships.
• Skill in both marketing and commercial tasks, ensuring skill development in areas like proposal writing, client management, and campaign execution.
• Monitor campaign and project performance, preparing detailed reports with actionable insights for refining future commercial and marketing efforts.
• Oversee customer and client engagement via social media and direct interactions, focusing on building long-term relationships and enhancing the company's brand and service reputation.

Requirements

• Bachelor's degree in Marketing, Business, or a related field.
• 2+ years of experience in marketing, preferably within the logistic / industrial or maritime industry.
• Strong understanding of digital marketing tools and techniques.
• Excellent communication and leadership skills.
• Proficient in data analysis, with the ability to interpret metrics and optimize campaigns.
• Proactive, innovative, and able to work independently or as part of a team.
• Experience in management trainee will be advantage

Chan Chee Meng
EA 07C3069
R1110620

We are looking for suitable candidates who are keen to work in school to train students, manage ICT inventory, support teachers, plan and drive key ICT initiatives.

Roles & Responsibilities:

• Will be based in local government schools
• Plan and conduct ICT lessons for students in school
• Develop and customized ICT curriculum and resources according to school’s ICT plan
• Assessing students skills training development
• Assist ICT HOD in supervising, managing and help the TAs & residential ICT trainers
• Manage and maintain ICT and AVA inventory
• Provide technical assistance to school staffs and students
• To plan and allocate tasks for the ICT department
• Assist teachers in using ICT for teaching and learning
• Mentor, prepare and train students to take part in any ICT or multimedia related competitions
• To cover photography, videography & AV duties for events in school
• Updating and maintaining school website
• To assist with any ad-hoc duties assigned by ICT HOD

Requirements:

• Diplomas or Degree in relevant discipline
• Possess good ICT, Multimedia or Media knowledge will be and added advantage
• Have good interpersonal communication
• Passionate about teaching and education
• Possess a valid MOE-IRS Registration
• Singaporeans only

Please include the following information in your resume in doc or pdf format:

• Personal particulars.
• Valid MOE-IRS Registration.
• Education background.
• Work experiences.
• Reason(s) for leaving previous employment.
• Current and expected salary.
• Date of availability/ Notice period.

**We regret to inform that only shortlisted candidates would be notified. **

Responsibilities:

• Developing new accounts by engaging proactively in sales activities and subsequently converting them into key accounts.
• Identify clients’ needs through consultative approach and provide suitable business solutions to meet clients’ requirements
• Assist with the preparation of quotations, proposals, and presentations to clients.
• To meet or exceed sales target set by company.
• Constantly be updated with in-depth knowledge of business products and value proposition.

Requirements:

• At least 3 years of sales/ account management experience.
• Good command of English with ability to write well.
• Highly motivated and target driven with a proven track record in corporate sales.
• Excellent communication and negotiation skills.
• Ability to build productive business professional relationships.
• Ability to create and deliver presentations tailored to the clients’ needs.
• Ability to multi-task in a highly challenging and dynamic environment.

Job Description:

1. Supervise staffs to ensure productivity & quality requirement & delivery schedules are met.

2. Monitor print quality to ensure it meets customers standards

3. Liaise & coordinate with all relevant internal functional sections on specific job-related issues to enhance job logistics

4. Monitor press capacities to ensure it meet the demand of monthly job loading

5. Liaise with Engineering section to ensure machines readiness is at highest-level

6. Ensure staffs’ discipline compliance to operating/housekeeping/safety practices

Requirements:

1. Min 5-years working experience as Production Supervisor in offset printing industry

2. Require strong verbal & writtern communication skills

3. Strictly No Colour Blindness

4. Able to work on rotation shift

• Identifies and qualifies prospective clients, seek opportunities for new sales through client and market research.
• Keeps clients informed of new products/service offerings and assists with translating client and channel partner needs into actionable insights.
• Provides administrative support to the sales teams, including the development of channel sales product promotions and co-marketing activities.
• Any other adhoc duties as and when required

Order management;

Respond to catering enquiries (via telephone / email / online catering portals)

Prepare & disseminate sales invoices, delivery orders, work orders to relevant departments

Manage calendar of catering orders

Manage & maintain document templates

Consistent follow-up;

Consolidate returned invoices, delivery orders

Follow up on payments

Effective communication;

Liaise with clients, team members

Manage appointments with suppliers & external service providers

Coordinate closely with Operations & Accounts

Miscellaneous; Receive, sign for, ensure proper storage of received goods

Other duties as may be assigned

Job Responsibilities

You will play an important role in:

1) Proposal Management

• Manage administrative tasks related to proposal development to ensure timely and high-quality submissions.
• Help organize the logistics of the proposal process, including meetings and deadlines.

2) Documentation Creation

• Assist in creating client proposals, contracts, and related documents in English and occasionally in Mandarin.
• Gather relevant information to showcase the company’s capabilities in proposals.

3) Team Collaboration

• Work with different departments (finance, project management, marketing) to provide support during the proposal process.
• Facilitate communication among teams to align with client needs.

4) Client Analysis and Meeting Coordination

• Prepare for business meetings by collecting information about clients’ histories and current status.
• Conduct research to understand client industries and market trends.

5) Database Management

• Maintain and update internal databases to keep client and project information accurate and accessible.
• Analyze fee structures across regions to identify trends and opportunities for improvement.

6) Administrative Support

• Provide general administrative support, including scheduling meetings and coordinating proposal presentations.
• Assist in onboarding new clients by preparing introductory materials.

7) Ad-Hoc Tasks

• Handle other tasks as assigned by management, showing flexibility in meeting team needs.
• Help improve proposal processes and documentation based on feedback.

8) Quality Assurance

• Ensure all proposals are proofread and meet company standards before submission.
• Gather feedback after submissions to enhance future proposals.

Requirements

To succeed in this role, we will need you to be:

• Candidate must possess at least a Diploma or Degree in Business Studies/Administration/Marketing, or equivalent Professional Qualifications
• Minimum 2 years of working experience in related field
• Preferably Executives specializing in Marketing/Business Development or equivalent
• Experience in bids and tendering procedures an advantage
• Added advantage for candidates with extensive network or working experience in the Architecture/Landscape Architecture industry
• Proficient in Microsoft Office, Photoshop, InDesign an advantage
• Good work ethic, time management, and teamwork
• Self-driven, good interpersonal skills, meticulous, strong critical thinking and analytical skills
• Excellent command of written and spoken English and Mandarin

Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements:

• Minimum Diploma in Hospitality
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

Operations Management:

· Oversee daily operations, ensuring efficient execution of tasks across departments to maintain smooth business functions.

· Liaise closely with the Sales team to ensure alignment with product delivery strategies and customer needs.

· Assist the Regulatory Department in preparing for internal and external audits, ensuring compliance with required standards.

· Issue invoices, airway bills, and assist with packing and labeling of products for delivery.

· Provide logistical and administrative support, including the preparation of internal and external audits.

· Help build and improve resilient internal processes to support rapid scaling and operational growth.

· Coordinate internal resources and assist various teams to ensure projects are delivered on time and meet the company's standards.

· Provide administrative support to ensure all marketing and operational initiatives are executed seamlessly.

Marketing Support & Content Development:

· Assist in the creation and development of engaging marketing materials, such as product brochures, press releases, and digital content for social media.

· Conduct market research to stay ahead of industry trends and competitor activities, offering insights to inform marketing strategies.

· Develop innovative marketing ideas to promote EyRIS products and services, reaching new clients and partners.

· Respond to customer inquiries through email and social media platforms, ensuring professional and timely communication.

Event Representation & Global Branding:

· Represent EyRIS at international events, exhibitions, and conferences, promoting our innovative solutions to a global audience.

· Support the Marketing team in planning and executing promotional activities that boost brand awareness and client engagement.

Administrative & Operational Efficiency:

· Perform any other additional ad hoc duties as assigned.

Work Experience Requirements:

· Ability to work efficiently in a fast-paced, dynamic environment.

· Drive for Excellence: Entry-level candidates are welcome, as long as you're motivated, proactive, and eager to learn.

· Team Player: Collaborative mindset with excellent interpersonal skills, thriving in a dynamic team environment.

· Problem-Solving Skills: Strong analytical skills and the ability to think outside the box to overcome challenges.

· Tech-Savvy: Proficiency in Microsoft Office applications, with design capabilities (Adobe Photoshop, Illustrator) as a bonus.

· Prior experience in operations and/or marketing is an advantage.

· Language Proficiency: Professional proficiency in English and Chinese is required, while proficiency in other languages is advantageous.

Overview: Seeking a Business Development Executive to spearhead growth in our Mechanical and Electrical (M&E) domain. You'll drive our success by analyzing markets, nurturing client relations, boosting sales, forging partnerships, and shaping strategic plans. Join us and be the driving force behind our M&E industry expansion.

Roles and Responsibilities:

Client Engagement and Relationship Management

1. Effectively manage inquiries by understanding client needs, providing comprehensive information about products or services, and guiding potential clients through the sales funnel to ensure successful conversions and closures.
2. Cultivate and sustain relationships with current and potential clients, understanding their needs and ensuring satisfaction through tailored solutions.
3. Develop long-term partnerships with clients, offering advisory support beyond transactions, and identifying opportunities for value addition.
4. Focus on retaining clients by identifying upselling opportunities, ensuring seamless support, gathering feedback for improvement, and enhancing service quality based on client input.

Market Analysis and Strategy Development

1. Conduct comprehensive market research to identify new opportunities and industry trends.
2. Develop effective business strategies aligned with market insights to drive company growth.

Sales Generation and Revenue Growth

1. Drive sales activities, including lead generation, proposal development, and deal closure.
2. Meet or exceed revenue targets by converting leads into profitable business deals.

Partnership Development and Networking

1. Establish strategic partnerships and collaborations with industry stakeholders.
2. Expand the company's network by engaging with contractors, consultants, and key decision-makers.

Strategic Planning and Reporting

1. Contribute to the development of strategic business plans in alignment with growth objectives.
2. Prepare regular reports, forecasts, and performance analyses to inform decision-making.

Requirements:

• Degree in Mechanical Engineering, Electrical & Electronic Engineering, or other disciplines relevant to M&E OR Degree in Business
• Strong communication, negotiation, and presentation skills.
• Excellent networking and relationship-building abilities.
• Proficiency in MS Office Suite, and sales-related tools.
• Ability to work independently, meet deadlines, and manage multiple priorities effectively.
• Candidates with at least 1 year of experience as a Business Development Executive will be favoured.
• Candidates with proficiency in CRM software will be favoured.

Responsibilities:

• Work closely with the Assistant Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries.
• Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled within three rings.
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedure.
• Maintain good guest relations with in-house guests at all times, projecting a courteous and hospitable attitude.
• Be familiar with all room types and rates in the hotel, as well as their availability status and upsell whenever possible.
• Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary and submit glitch reports as necessary.
• Ensure guest room security, emergency, and fire procedures are followed, and encourage the use of Safe Deposit boxes (El-Safe) while adhering to related policies & procedures.
• Acquire knowledge of hotel facilities, functions, major city attractions, and events to provide accurate information to guests upon request. Maintain a professional, courteous working relationship, and ensure effective communication with all hotel personnel.
• Maintain a well-groomed appearance and a tidy work area, upholding the highest standard of personal grooming.

Requirements:

• Minimum Diploma in Hospitality
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

- Manage restaurant's daily operations

- To ensure food safety

- To ensure sales targets are achieved at all times

- To optimize cost of goods

- To perform stock take, ordering, and plan weekly roster

- To ensure restaurant in compliance & good maintenance

- To ensure consistently high quality of customer service in all areas

- To respond to complaints, taking appropriate actions to turn dissatisfied guests into return guests

- To investigate and resolve complaints concerning food quality and service

- To ensure effective and friendly communications with all supervisors and staffs and develop a happy and cheerful working relationship with all staffs

- To maintain cohesiveness of the team to maximise positive teamwork efforts

Requirements

• The ability to inspire, motivate and lead a team
• Excellent communication and people skills
• A strong commitment to customer service
• Self-motivated and able to work in a fast paced environment
• The ability to work under pressure and handle challenging situations
• Confidence, driven and passionate about F&B
• The ability to understand and analyze sales figure and its cost implications
• Planning and organizational skills
• Knowledge of IT preferred.
• Willing to travel to different locations in Singapore
• Good stamina with long standing hours
• Flexible working hours
• Responsible and independent

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Description

Main Responsibilities

· Up-to-date with market trends and competitors tracking

· Manages marketing communications and branding campaigns and activities

· Maintains working relationships with partners and landlords to garner complimentary support for campaigns

· Supports company stakeholders in terms of communications and collaterals

· Executes ad-hoc projects and ensures timely communications and delivery of collaterals

· Possess initiative to continually improve own self

· Self-motivated with a keen interest to understand company’s direction and objectives

· Always ready to accept new challenges and job scope

· Ability to follow through tasks briefed and projects assigned

· Good time-management and multi-tasking skills

· Efficient communication with fellow colleagues, external departments and suppliers

· Works well in a team as well as independently

· Fast thinker and understand instructions easily

Requirements

• Minimum a Diploma with at least 2 to 3 years of relevant working experience
• Possess excellent interpersonal and communication skills
• Able to communicate fluently in English and Mandarin to liaise with Chinese speaking workforce
• Possess good analytical skills and decision making capability for problem solving
• Confident, resilient, result-oriented and a team player
• Able to work independently and work well in a fast-paced environment
• Responsible and meticulous with a positive working attitude
• Experience in F&B industry and food photography will be an added advantage

Purpose of the Role:

Reporting to the Manager of Welfare Services, you shall provide daily administrative/logistics support on SCS Transport Services and SCS Financial Assistance schemes.

Key Responsibilities:

Provide administrative/logistics support for SCS Transport Services

• Attend to telephone/walk-in clients when required
• Create applicant’s profile in LEAP
• Prepare letter of approval/rejection to applicants
• Prepare daily transport schedule
• Process payment/claims
• Track and monitor vans usage and prepare monthly/MSF reports for submission.

Provide administrative support for SCS Financial Assistance Schemes

• Attend to telephone/walk-in clients when required
• Create applicant’s profile in LEAP
• Prepare letter of approval/rejection to applicants
• Assist in the coordination of activities/programmes
• Process hospitals and clinics’ bills/invoices
• Assist in extracting reports from Leap for reporting and/or data analysis

Provide administrative support in TenderBoard

• Process payments/claims

Key Requirements:

· Minimum GCE ‘O’/’N’ or equivalent

· Preferably with relevant experience

· Basic customer or patient services skills

· Positive attitude, good communication and strong interpersonal skills

· Proficient in MS Office Excel, mail merge

· Basic letter writing/email, minutes and notes taking.

· English and a second language (ability to speak dialect will be beneficial)

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

Job Description & Requirements

•Experience in apply /renewal /cancellation of work permit, S Pass & EP including workers' repatriation

•Monthly payroll including submission of monthly CPF & FWL

•Annual submission of income tax IR8A, NS Claim and others

•Submission of Tax clearance

•Update and maintain Personnel data file

•Prepare Employment Contract

•WICA Insurance Claim

•Take care of Dormitory & Catering arrangement for workers

•Arrangement of Skilled Course enrollment for Workers

•Co-ordinate with Supervisor & prepare schedule for daily workers allocation at site

•Planning of company's annual event

•Provide support in administrative tasks

•FWMI & WICA Renewal

•Submission of Government Claims such as maternity leave, childcare leave etc...

•Handling of Government Grant applications such as Career Support Programme, Worklife Grant etc...

•Any other ad hoc duties as assigned

Job Responsibilities:

• To perform monthly Balance Sheet and Bank reconciliations.
• To verify payment vouchers for accuracy & completeness and ensure supplier reconciliation is performed correctly with no long outstanding invoices.
• To support the Cost Controller in carrying out monthly inventory checks if required.
• To support Cost Control function in the absence of the Cost Controller.
• To assist in the preparation of all financial statements, income statements, forecasts, and budgets.
• Performs any other related duties that may be assigned from time to time by the Finance Manager or the Management.

Requirement:

• 2-3 years of experience in handling GL.

Job Description

This position is critical in driving the next level of growth for the Company with our new “Ready-to-Eat” frozen food range to promote to modern food retailer chains, wholesalers, distributors and HORECA customers throughout Singapore.

About this role:

• Conduct detail market research to understand the preferences of target audience. Identify key competitors & analyse their strengths and weakness.

• Form partnership with popular modern food retailer chains (eg. supermarkets, convenient stores, grocery stores, bbq wholesalers & gourmet food distributors, etc) to distribute our range of “Ready-to-Eat” frozen food.

• Partnership with HORECA customers (hotels, food service restaurants, cafes, food kiosk chains) to provide B2B solutions and business co-operation for growth.

• Create exclusive product promotions and bundles during festive seasons to ramp up sales volume. Conduct regular product demonstrations & tastings at potential customers’ location.

• Co-develop new product offerings and pricing strategies with the management. Improve brand footprint in Singapore.

• Create social media profiles and post engaging content. Launch targeted social media ads and Google Adwords campaigns. Collaborate with influencers to create buzz around the products.

-Assist in performing purchasing activities which include sourcing, process Purchase Orders, price negotiation

-Coordinate with suppliers to ensure on time delivery

-Assist on daily administrative activities and documentation works

-Manage work pass matters, apply work permit, arrange core trade, CSOC/BCSS

-File Keeping and system data key in

-Monthly payroll, interview session when needed

-Handle GST, IR8A, IR21

-Handle accounting related matter, year end report

-Perform any other duties as assigned

Job Highlights

• Basic Salary with Commission pay package
• Good Basic + Comm; $55,000-$85,000 per annum on-target earning
• Festive Leaves & Birthday Leaves
• Career progression
• Work life balance
• Permanent role
• Entry level candidates who are keen in recruitment sales will be considered
• Training will be provided

Key Responsibilities

• 360 Recruitment role
• Perform business development and acquire new clients' accounts
• Contact potential clients to understand and qualify their requirement and budgets for any hiring needs
• Respond efficiently to enquiries with appropriate information
• Establish, maintain and enhance relationship with clients
• Generate KPI and business development through market research, networking and business requisitions
• Source and screen for acitive & passive candidates with respect to clients' hiring requirement
• Negotiate terms & offer between client companies and successful candidates

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Job Description & Requirements

Join our team as a Sales Supervisor, where you will play a pivotal role in ensuring customer satisfaction and maintaining the cleanliness of our shop. We are seeking an individual to fulfill the following roles and responsibilities:

Responsibilities:

1. Customer Service:Take care of walk-in customers, providing assistance and guidance.

2. Fruit Cutting and Packing:Help cut and pack fruits for customers, ensuring quality presentation.

3. Order Handling:Take orders from phone calls and prepare them for delivery.

4. Specialized Fruit Cutting:Required to specialize in cutting fruits, especially durian, meeting customer preferences.

5. Shop Cleanliness:Maintain cleanliness in the shop to create a welcoming environment.

Other Details:

· Weekend and Public Holiday Work:Required to work on weekends and public holidays to cater to customer needs.

· Night Shift:Required to work on night shifts to accommodate customer orders and deliveries.

We thank you for your interest, and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Job Description & Requirements

Join our team as a Sales Supervisor, where you will play a pivotal role in ensuring customer satisfaction and maintaining the cleanliness of our shop. We are seeking an individual to fulfill the following roles and responsibilities:

Responsibilities:

1. Customer Service:Take care of walk-in customers, providing assistance and guidance.

2. Fruit Cutting and Packing:Help cut and pack fruits for customers, ensuring quality presentation.

3. Order Handling:Take orders from phone calls and prepare them for delivery.

4. Specialized Fruit Cutting:Required to specialize in cutting fruits, especially durian, meeting customer preferences.

5. Shop Cleanliness:Maintain cleanliness in the shop to create a welcoming environment.

Other Details:

· Weekend and Public Holiday Work:Required to work on weekends and public holidays to cater to customer needs.

· Night Shift:Required to work on night shifts to accommodate customer orders and deliveries.

We thank you for your interest, and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Responsibilities:

• Performance Management: Take charge of overseeing and managing the call center’s performance to ensure consistent achievement of Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Validate and provide insights on call center reports to the management team.
• Quality Assurance: Supervise the quality of customer interactions by implementing and driving initiatives for quality improvement. Work closely with the vendor to maintain high service standards and enhance customer satisfaction.
• Operational Audits: Conduct thorough assessments of the call center’s operations to identify process and knowledge gaps. Collaborate with the vendor to develop and implement comprehensive action plans to address these gaps and promote continuous improvement.
• Process Enhancement: Lead the development, review, and optimization of work processes, Standard Operating Procedures (SOPs), and protocols to improve operational efficiency and service quality. Foster innovation and change management initiatives within the team.
• Customer Interaction Analysis: Analyze customer interactions in-depth to identify key drivers and trends. Use interaction analytics to gain insights into customer sentiments, enhance the customer experience, and optimize call center performance.
• Training and Communication: Lead the training and communication efforts for the call center team regarding new business initiatives, systems, policies, and procedures. Ensure the team is well-prepared to meet changing customer needs and organizational directives.
• Support for Management: Serve as a vital support to the Customer Service Manager in strategic decision-making. Assume leadership roles in special projects and initiatives that enhance the overall effectiveness of the customer service function.
• Additional Responsibilities: Perform other tasks and duties as assigned by the Customer Service Manager or senior management.

Requirements:

• Diploma or higher qualification with at least 4-5 years of experience in a call centre environment, including leadership or supervisory experience.
• Strong written and verbal communication skills, with the ability to influence and collaborate effectively
• Advanced proficiency in Microsoft Excel and data analysis. Experience with interaction analytics and customer experience management tools is a plus.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Experience in Customer service
• Call and Email Support
• Improving Business Strategies
• Knowledge in Banking