At InterContinental® Hotels & Resorts our role is to put the glamour into international travel. That’s where you come in. When you’re part of the InterContinental Hotels & Resorts brand you’re more than just a job title.
At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.
Join our team as our Sales Manager - Corporate & Social Events in InterContinental Singapore Robertson Quay. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who:
Your day to day
The Sales Manager – Corporate and Social Events is a crucial role to ensure that the experience of the client is not merely satisfactory but exceeds their expectations and those of the attendees. This proactive sales role will be the face of the hotel’s unique venue options such as, The Residence, The Study, The Penthouse Suite, Quayside Lounge, and Publico Ristorante our award-winning restaurant.
FINANCIAL RETURNS
- Implementing and executing a venue hire strategy
- Proactively sell the hotel’s event venues and hunt for corporate accounts and social clients via active solicitation through sales calls, site inspections and client networking events
- Achieving and exceeding financial targets under the guidance of the Director of Sales & Marketing
- Monitor competitor activities and assist in marketing intelligence
- Interfaces with operations on a timely basis
GUEST EXPERIENCE
- Should be well versed in defining experiential ‘Out of the Box’ experiences so that clients can be introduced to customized experiences within an array of event venues and spaces within the hotel
- Be the overall custodian & driver of Event Sales
- Develop valuable relationships with key event and meeting planners
- Interact with guests to obtain feedback on product quality and service levels
- Respond to -and handle client matters/ feedback and strive to improve service performance
- Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement
PEOPLE
- Promote teamwork and quality service through daily communication/briefings and coordinate
- with other departments: key departmental contacts include all hotel departments
RESPONSIBLE BUSINESS
- Develop and maintain beneficial relationships with officials and representatives of local community, groups and companies to gain new business and increase sales for the hotel
- Perform other duties as assigned
What we need from you
Bachelor’s degree or Diploma in Sales & Marketing, Hotel Management, Hospitality, or related field preferred and 3 plus years’ hotel management experience. Experience in the field of catering and event services preferred. Must speak fluent English.
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly
- on the hotel, the brand and the Company
- Understanding of Sales Budget Strategy as it applies to hotel business
- Strong computer skills are required. Delphi Sales & Catering experience preferred
- Strong reading and writing abilities are required
- Problem solving, reasoning, motivating, organizational and training abilities are used often
- Ability to travel to attend workshops, specialized training and or certifications
- May be required to work nights, weekends, and/or holidays
What we offer
In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:
- 5-days work week
- Duty Meal
- Birthday Off
- Learning and Development Opportunities
- Medical Benefit
- Dental/ Optical/ Health Screening Benefit
- Insurance Coverage
- Special Employee rate at all IHG Hotels worldwide
What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.
And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.
So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com
