Total 79,311 Others/Any customer experience manager job vacancies in Singapore

What you will be working on

• Setting up and managing academic systems (e.g., timetabling, TP Assessment and Examinations Processing System, TP Subject Management System, TP Student Attendance System, BrightSpace, POLITEMall, etc), which will involve managing the processes and data entry, troubleshooting issues, and addressing queries related to these systems.

• Delivering administrative tasks related to academic processes (e.g., admission, examiner meetings, academic progression, etc).

• Supporting physical, virtual or hybrid events and activities (e.g., Open House, EAE seminar, JAE, school talks, Learning journeys, Applied Learning Modules, etc).

• Assisting in administrative tasks for committees related to academic processes (e.g., School Disciplinary Committee).

• Developing automation for various work processes related to academic support.

• Handling other ad-hoc administrative duties as assigned.

What we are looking for

• High proficiency in Microsoft Office (particularly in  Microsoft Excel).

• Effective in written and verbal communication, coupled with a strong ability to work well within a team.

• Willingness to learn new digital skills and/or AI Tools that can help with the automation and digitalisation of existing administrative processes.

• Candidates with knowledge and skills in digital automation tools (e.g., Microsoft Power Automate, Microsoft Power Apps, UiPath, etc), data visualisation tools (e.g., Microsoft Power BI, Tableau), or survey tools (e.g., Microsoft Forms, QuestionPro) will be preferred.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

What you will do:

• Wealth Centre Manager is to serve with passion and confidence. Service styles are always proactive and genuine. The outcome is to create a deliberate and differentiated customer experience.
• Expected to be well groomed and project high level of professionalism in all customers’ interaction. The WCM is to provide consistent and positive customer experience to all customers, paying particular attention in Welcoming, leading to meeting spaces and ensuring customer is well hosted at the premise with welcome drink and snacks.
• Participate in districts’ engagement events or other customer events such as Investment Seminars.
• To upkeep and maintain the Wealth centre premise and support merchandising activities in accordance with prescribed standards as stated in a Checklist. To diligently perform the role of the “Floor Manager” ensuring day to day operations are running smoothly.
• As a service ambassador, required to constantly identify ways to improve customer service and strive to exceed the required service standards set for the wealth centre.
• The WCM is required to be familiar with AIA Altitude, the customer loyalty programme, and its privileges and offerings so that we can address to enquiries.
• Maintain and manage the premise booking system and work closely with financial consultants who has made an appointment, ensuring necessary supporting services are ready before client’s arrival.
• The WCM will be responsible in managing and updating the inventories used in the wealth centre as well as the budget for the Wealth Centre.
• Responsible in generating monthly reports to present stock take results, expense and feedback received from customers.
• Managing 3rd party vendors that will support in various day to day duties in the premise which includes housekeeping, catering and serving of welcome snack and drinks.

What you should have:

• Minimum 7 years of Customer Service experience.

• Strong communication and interpersonal skills to work with people at all levels and influence people from diverse cultural background.

• Experience in managing High-Net-Worth Segment is an advantage.

• Ability to operate at a strategic level as well as being comfortable with tactical delivery.

• Excellent crisis management skills and presentation skills.

• Self-starter with sense of urgency, ability to work without close supervision and positive attitude.

• Proficient in Microsoft Excel, PowerPoint and Outlook applications.

#LI-SC1

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Be part of a growing practice in the world's 5th largest consulting firm! We provide consulting and advisory services related to and not limited to financial health screening, data analysis, HR and Payroll, and assist family business to revamp/transform.

You are required to:

• Lead team to conduct primary and secondary search, do data compilation and analysis together with the consultants.
• Brainstorm and source for marketing ideas, involve in development of marketing strategies and plans, implement marketing activities
• Support in project operations and management including liaising with the relevant stakeholders and partners.
• Coach and mentor team members including on the job training and timely performance review.

We are constantly seeking for dedicated talents to join our practice. To be part of our team, you should possess:

• Minimum degree in Marketing, Business, Management or equivalent
• Minimum 6 years experience in Brand consultancy or equivalent
• Excellent verbal and written communication skills are essential
• Able to multi-task and have a strong capability to meet deadlines and client expectations
• Possess excellent analytical skills, strong attention to detail and able to work with minimal supervision
• Must be a collaborative team player, who takes initiative and possesses flexibility
• Proficient in MS office
• Outspoken with excellent communication and interpersonal skill
• Service-oriented and commercially focused, confident, extremely well-organised and can analyse and make things happen, and work effectively in a highly motivated environment.

Position: Customer Service Executive
Location: Suntec
Salary: $2500 - $3000

Job Description:

• Manage reception counters in the officer tower and retail mall, handling basic systems.
• Assist customers at the customer service counter, addressing their needs.
• Record reports accurately, including inventory, transactions, and lost & found items.
• Resolve receipt disputes by coordinating with merchants.
• Respond to Live Chat and online inquiries, focusing on customer's feedback.
• Promote loyalty program.
• Handle online leasing inquiries and follow up on leads for pushcarts and vending machines.
• Conduct site walks and inspections for vendor operations.
• Assist with tenant liaison, promoting lease of space and ad sites.
• Engage tenants for participation in campaigns, promotions, and deals.
• Train tenants during onboarding, providing basic program training.

Job Requirements:

• Previous experience in customer service or a similar role.
• Able to work in shifts.
• Able to work on weekends.
• Good communication skills and attention to detail.
• Familiarity with basic systems and online platforms.
• Problem-solving skills for dispute resolution.
• Ability to engage with shoppers and promote programs effectively.
• Basic understanding of leasing processes and tenant engagement.
• Proactive attitude and time management skills.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

About our client: Our client is one of the facilities management companies in Singapore.

About the role: This role will be hired on a 2 year contract (renewable)

• To attend to all correspondence relating to common property on behalf of the Town Council
• To manage and maintain proper records and files of correspondence, documents, drawings and materials pertaining to all Town Council matters
• To manage the register of owners' and tenants' particulars
• To advise and arrange to take out insurance policies against fire, public liability, Work Injury compensation, all risks and other insurances as directed by the Town Council
• To inform the Town Council immediately upon receipt of any notices from the authorities and other individuals and submit a copy thereof to the Town Council if requested
• To control and manage the use of the common property including all the recreational facilities and to approve usage of the common property on behalf of the Town Council
• To give notices to any owner or tenants or person in the said Town to comply with or remedy a breach of any of the Town Council's bylaws
• To coordinate applications to the relevant Government Departments, authorities, or other competent authority
• To assist the Property Manager and Property Officers in tracking the daily, weekly and monthly (wherever applicable) maintenance schedule, improvement and upgrading works timeline, bulk refuse schedule, deployment, resources and IEMS cases
• To monitor staff movement and report to the Chief Operations Manager for arrangement of alternative deployment
• To handle permit and waiver applications and appeals

About you:

• Min GCE O Level in any field with 1 year of administrative support experience
• Has an eye for detail and possess a dynamic, committed attitude with strong sense of initiative
• Knowledge of Microsoft Office

Others:

• Working Hours: Mondays to Fridays: 8.30am to 5.30pm & Alternate Saturday: 8.30am to 12pm
• Work Location : Ang Mo Kio

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

• Meet and greet customers and organise table reservations
• Handle customer feedback and enquiries
• Schedule duty-roster for all staff
• Ensure appearance, cleanliness and set-up of the restaurant is properly maintained.
• Attend any Food & Beverage meetings and briefings as and when required
• Ensure effective lines of communication are in place at all levels.
• Provide training and coaching for staff and ensure procedures are being followed
• Any ad-hoc duties assigned

Job Requirement:

• Relevant experience preferred
• Good interpersonal, communication and organizational skills
• Able to work on weekends/shift/PH
• Welcome Singaporean, SPR, WP

Working Location: Islandwide

Interested applicants please click "Apply Now" or send your resume to [email protected] or whatsapp +65 86907601

Independent Role, The Project Manager will be involved in the ERP transformation project under a 2 year direct contract with one of our clients.

You are expected to work with and manage across a cross-functional team, which comprises the system integrator (SI), incumbent vendors, internal business users, and IT SMEs to deliver the desired business and system outcomes.

Key scope of work and responsibilities:

· Work along with senior team of management and assist in sourcing of vendor and software.

· Ensure all requirements are aligned with internal stakeholders and communicated to vendors.

· Be involved in tender process and technical evaluation of proposals submitted.

· Review, streamline and optimize current process gaps and manual steps, drive efficiency and introduce best practices into the project.

· Gather feedback throughout project implementation stages to drive continuous improvements.

· Manage and track the scope, timelines, milestones and committed deliverables.

· Identify project risks (internal and external), develop mitigation plans with the relevant stakeholders and ensure timely execution of the risk mitigation plans.

· Monitor and track project progress and handle any issues that arises. Report and escalate to management as needed.

· Act as the point of contact and communicate project status adequately to all participants.

· Manage changes to project scope, schedule, and cost with appropriate escalation and approvals.

· Facilitate change request process with vendor.

· Manage internal and external stakeholders, maintaining a collaborative culture.

o Be involved in User Acceptance Test and ensure any related integrations work well Facilitate training of staff and vendors on new system,

o Monitor system performance and effectiveness post Go-Live

Successful hire would have:

· Degree in Information Technology, Computer Engineering/Science or equivalent with min 8 years of working experience in requirements analysis, business process, design, implementation, testing, data migration, training, deployment, and production cutover.

· Minimum 5 years of relevant experience in Project Management and strong computer literacy, proficient in Microsoft Work, Excel and PowerPoint, and experience in SAP (B1 is an added advantage).

· Must have a positive attitude, a drive to improve process flows, able to communicate clearly,

· meticulous, analytical and able to work under pressure.

· Able to work after office-hours, as and when required (e.g. for support or project deployments)

Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

Job Code: JYK

Email ID: [email protected]

EA License No.: 01C4394

EA Registration No. R1873450

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

West
MNC
5 Days Week

Job Description:

• Overall control and responsibility for the designated project.
• Establish, monitor and update all Project plans, budgets, programmes and resources requirements
• Establish the Project tendering procedures and conditions, structuring of contract packages and appointment, administration and payment of all subcontractors and suppliers.
• Identify, report and update the Contract changes and modifications to the relevant parties.
• Ensure the financial standing of the Contract is maintained at all times and reporting in line with Company Policy and that all opportunities are taken to minimize cost,
• Direct and manage the performances of responsibilities delegated to the subordinate staff employed in the Project.
• Coordinate all Project support and development of Project staff.
• Ensure the Project safety and environmental protection are in compliance with Occupational Health, Safety and Environmental Acts and Site Safety Plan.
• Ensure the quality of works delivered is in accordance with the design and QA/QC Plan.
• Maintain professional relationship with Owner, Client, Consultant and Local Authorities.
• Ensure that all relevant notifications to the Client are delivered in the current form and within the necessary time frame.
• Monitor performance of subordinate staff employed in the Project and to identify deficiency and initiate both training on and off site for the development of the staff.
• Promote good morale, team spirit, industrial relations and enforce discipline where necessary.
• Ensure the portrayal of the Company’s image to the Company’s advantage at all time,
• Provide a positive example for all Company staff
• Assist in the development and maintenance of Company systems.

Job Requirements

• Degree with background in construction engineering
• Minimum 6-8 years of relevant project experience (Life Science)
• Knowledge of project management, preferably PMI certified PMP

For consideration, kindly submit your CV by clicking “APPLY NOW”

**Only shortlisted candidate would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R1222284 | Kelvin Soh

1, Ensuring day-to-day salon operations run smoothly

2, Work experience as a Hair Salon Assistant Manager or similar role in this

industry

3, Chatting with customers, learning their preferences and building good

relationships

4, Preparing weekly and monthly revenue reports

5, At least 4 years experience in the same industry

6, Preparing weekly and monthly revenue reports

The APAC Project Management (Integration), Senior Manager is responsible for overseeing and managing the successful integration of various business units, systems, processes, and technologies within an organization. This role involves developing and executing integration strategies, leading cross-functional teams, and ensuring the alignment of projects with the overall business objectives. As a member of the APAC Commercial Excellence team, the successful candidate will play a pivotal role in driving efficiency, scalability, and synergy through effective project management and communication.

Responsibilities

Stand-up fully integrated org structure

• Overseeing consistent implementation of org design principles (span of control, separation of service and sales, revenues/FTE, etc.)
• Change management - training, new leader assimilation, town halls, manager forums
• Enabling cross-company managers to navigate 2 different eco-systems: expectations, processes, systems - how to simplify, appoint delegate, etc

Business Management

• Implement and enforce a single E2E billing and collections process across the combined business
• Proposal and contract approval flow, consistent across both businesses.
• Tracking integration cost savings, actions, progress, status
• Integrate/Build culture
• Integrating and building our new culture eg. ERG, People & Planet Day, Engage results, etc.

Qualifications

• Bachelor's degree in business administration, Project Management, or a related field
• Extensive experience in project management, with a strong focus on leading complex integration initiatives.
• Proven track record of successfully managing cross-functional teams and driving projects to completion.
• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• In-depth understanding of change management principles and methodologies.
• Familiarity with relevant tools and software for project management and communication.
• Industry-specific knowledge related to the organization's business area is a plus.
• Project Management Professional (PMP) certification or equivalent is desirable.

Adrenalin Group is an integrated communications agency that assists our clients in amplifying their story to achieve their brand needs with a wide spectrum of solutions and engagement touchpoints tapping on our expertise, creativity, technology and innovation core.

We provide the full suite of event management services across our teams to ensure that our client’s events are brought to life – to impress the audience and to drive brand awareness and reach.

As a social enterprise, we strongly believe that we can employ not only creative talents but those with special needs. We are a team and a support system all in one to tackle this fast-paced and challenging industry of events planning.

If you are a passionate and driven individual who would like to work beside a dynamic group of professionals who are dedicated to pushing boundaries and making a lasting impact – let’s chat.

Let’s talk about what you will be doing as the Business Development Manager/Assistant Manager

● Relationship development and pipeline management through to qualification

● Contact acquisition and account profiling

● Opportunity discovery and qualification

● Connecting with selected industries and businesses by sending out personalized messages

● Prepare presentation materials and quotation

● Tabulate and review general and campaign data and outcome

● Achieving KPIs such as call volumes, qualified opportunities, and sales won

If you can do all that, you have what it takes. It might also help if...

● Analytical, creative, and data-driven team player who will own the strategy and execution across all the channels

● Actively listens to and has a pulse on the various industry news in the region and beyond

● Excellent customer engagement and rapport building

● Extensive communication and presentation skills; highly responsive to all incoming inquiries across platforms

● Strong writing and presentation skills

● Excellent communication skills – ability to communicate researched data in an easy-to-understand, concise way

● 3 - 5 years of Marketing and/or Sales experience and relevant experience in agencies and start-ups will be a bonus

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team.
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence.
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills

Recruitment Operations Executive - Pandan Loop - 5.5 day week - Singaporeans only - no experience required

Reporting to the Director, the Operations Executive candidate is to manage projects assigned and is competent on the following:

- to supervise the well being and performance of the staffs managed under the candidate's care

- to liaise with clients on their business needs, plan the necessary schedule and supervise the execution.

- to build and develop the own team of staffing through recruitment and interviews

- to liaise with HR on staffing support and training needs

- to participate in discussion with clients on business needs.

- no experience required

contact Grace 87952790

Panasonic Information Systems Company Asia Pacific (PISCAP) is an IT solutions partner which provides IT Professional Services to 63 Panasonic Group companies in APAC Region, comprising of 7 Main Business Lines. PISCAP is an integral part of Panasonic Transformation journey. It is responsible for IT Leadership, Portfolio Management, Solutions Delivery and IT Operations with its Centre of Excellence in Singapore, Malaysia, Thailand, and Vietnam. By leveraging on Panasonic’s merit of scale, PISCAP innovates and generate sustained value to the APAC business group.

About the Role

Program Management and Integration is a key capability in PISC organization, providing cross-functional management of business transformation initiatives with broad, diverse work streams and multiple projects. The Project Manager will operate as the program management lead partnering cross functionally to manage across all work streams, sub-projects and functions.

Role & Responsibilities

• Works regionally and cross functionally to facilitate and drive the timely global roll out of our integrated SAP platform, Salesforce and related interfaces.
• Creates and oversees the integrated program plans and will be responsible to deliver their program on time, on-budget, with specified scope across all functional areas, including integrated program plan (master timeline), project charter, resource plan, budget, status reporting and governance.
• Accountable to the Executive Steering Committee and ensures the necessary process, structure, resources, and governance is in place to deliver successful results.
• Partners cross-functionally to align technical solutions with business needs and enhance connectivity of business units, regions, functional areas and IT solutions/systems.
• Drives accountability and owns the Program Management deliverables including creating the optimal program structure, program kick off, building a high performing team, facilitating workshops, and program budget.
• Facilitates program key meetings. Leads on presenting updates to steering and executive committee.
• Establishes team agreements/ground rules at program start and drives collaboration and communication across teams and stakeholders to deliver optimal results.
• Facilitates conflict resolution and jumpstarts stalled deliverables by identifying and removing barriers and driving issues to timely resolution.
• Ensures Program Sponsors and stakeholders are regularly engaged for input/consultation communicating any emerging risks and corresponding mitigation plans. Provides transparent and timely reporting to all stakeholders.
• Advises and coaches stakeholders, direct reports, team members, and other project managers in excelling at their role and ensures program priorities are clear.
• Evaluates and assesses project/program post implementation and presents key findings/lessons learned to executive leadership. Communicates learnings that can be reapplied across PISC.

Desired Qualifications, Skills & Experience

• At least 10 years’ project management for full life cycle of business transformation projects by leveraging Salesforce platform.
• Minimum 2 years Program Management / PMO experience with responsibility for delivering large, complex cross-functional initiatives and managing teams. Regional experience highly preferred.
• Has served as a Program/Project Management leader on multiple enterprise programs and has experience in creating program and PMO structures.
• Strong understanding in Project Management Methodologies. Project Management Professionals (PMP) certification is preferred.
• Understanding in IT Service Management is desirable. ITIL certification is preferred but not required.
• Experience in implementing SAP or Salesforce in global/regional organizations highly preferred.
• Good understanding of sales, manufacturing and/or finance end-to-end processes.
• Industry knowledge: preferably discrete or repetitive manufacturing industry. Other non-finance industries like energy, electrical/electronics, automotive, telecommunications are equally welcome.
• Ability to manage complexity; distil complex information and processes into simple views and communications.
• Excellent in delivering presentation to project stakeholders and management team.
• Understanding in API technologies (REST, SOAP, GraphQL) and experience in designing/implementing API systems is desirable.
• Familiarity with industry-standard integration platforms and tools (e.g. MuleSoft, Dell Boomi, Apache Camel) is desirable.
• Excellent skills in Excel, Project and PowerPoint in crafting and delivering management messages.
• Ability to work with minimum guidance & directions.
• Understanding and experience with agile methodologies
• Language proficiency: English, Mandarin (preferred but not mandatory).

HR Assistant Manager [Enrichment Centre]

Working day: Monday – Friday
Working Hour: 9am - 6pm / 10.30am – 7.30pm
Salary: SGD 3,500 - SGD 4,500
Location: Tiong Bahru

Job Responsibilities:

• Provide support and assist the HR Manager in HR administrative tasks.
• Plan and execute strategic HR plans aligning with the organization's goals.
• Plan and implement HR policies and procedures ensuring compliance with labour laws and best practices.
• Checking and submit of monthly payroll and tax clearance.
• Submit monthly HR reporting.
• Plan and oversee the recruitment process and collaborate with Deployment Director / Assistant Director to identify staffing needs.
• Manage complex employee relations issues and promote a positive workplace culture.
• Implement and manage performance appraisal systems and provide guidance on performance reviews.
• Collect info on staff training needs, plan training programs, and oversee employee development initiatives.
• Manage compensation and benefits programs, including salary structures and market analysis.
• Ensure legal compliance and conduct audits to mitigate compliance risks.
• Plan and implement employee engagement initiatives.
• Promote diversity and inclusion in the workplace.
• Plan and manage the HR department's budget.

Job Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• At least 2 years of experience in equivalent HR roles.
• Proficiency in recruitment and talent acquisition, performance management and employee development.
• Experience in budget management, compensation and benefits administration is a plus point.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Assistant Restaurant Manager

Job Scope

• Responsible for overall efficient and effective management and operation of the restaurant
• Assist Restaurant Manager on daily restaurant operations
• Ensure that all menu items are prepared and delivered in accordance with GYG’s Food Recipe and training guides
• Ensure that GYG speed of service standards are consistently met on shift.
• Maintain a clean and organised restaurant at all times whilst on shift.
• Ensure restaurant compliance with the GYG Food Safety Policy and procedures during the shfit.
• Provide an enjoyable restaurant experience by maintaining a restaurant that is safe, clean and provides customers with an enjoyable ambience whilst running the shift.
• Report on restaurant sales performance for the shift as required by GYG
• Meet cost of goods sold, cost of labour and operating cost targets for the shift set by the management.

Requirements

• Good people management and conflict resolution skills
• Personable and approachable disposition
• Willingness to learn and develop strong competence in various GYG systems
• Provide valuable experience in sales and sales management, inventory management, and marketing coordination
• Face sales and interactions
• Learn proper techniques to problem solving and conflict management
• Coordinate information between operations and head office
• Learn how to deliver and manage superior customer service
• Teach how to effectively communicate, influence and interact with all types of customers, vendors and coworkers
• Provide weekly recruiting status reports to management
• Learn a wide variety of selling related skills including planning and conducting effective sales calls, identifying and exceeding customer needs and sales opportunities, inventory systems knowledge, management
• Learn all aspects of business, culture, and core values

Benefits

These are just some of the benefits that come with working at GYG:

• Attractive Salary $$
• Performance Incentives (quarterly)
• Rapid Career Growth
• 5 days work week and 2 days OFF, 44 hours
• Outpatient & Hospitalisation benefits
• Staff meals & discounted meals
• Sign-up bonus of $2,000
• Staff referral programme of $500
• Various types of leave entitlements
• Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

We guarantee you will have lots of fun at work and not a single day is the same!

Senior Finance Manager

• Permanent Headcount
• Ang Mo Kio
• Up to $10,500

Job Description:

• Overall in charge of entities’ financials, including timely and accurate reporting of financials for month end / year end close.
• Lead the External Audit Planning and Closing meetings, ensure that audit is smooth running and finalize Audited Financial Statements timely.
• Responsible for reviewing and finalizing the Audited Financial Statements. Highlight areas of concern to Management.
• Lead the financial presentation including explanations on variances and ensure that irregularities are adjusted and addressed promptly before month-end close.
• Lead in Group consolidation, including advisory to overseas finance managers, review of Group Cashflow, including Notes to Accounts and BPC Reporting Pack.
• Ensure proper review of balance sheet items and ensure no long outstanding balances.
• Review corporate tax and GST and ensure compliance issues are highlighted and addressed, including GST ACAP Certification and Review.
• Review of Acquisitions in Company and accounting for such acquisitions.
• Drive financial policies governance and process application, set up processes for new initiatives and implementation of internal controls to ensure governance and compliance.
• Lead in process improvements and system enhancements, automations in relation to fixed assets and statutory finance reporting
• Contribute to due diligence and evaluation of proposed investments by the Group
• Accounting for special projects
• Provides direct support to Company Management and Company Finance, Tax and Treasury on company's financials and analysis required.
• Provides financial support to Business , including queries from Business and external parties on company's financials.
• Determine the relevant accounting standards and treatment for revenue and cost recognition for projects and direct sales which impacts the reported profitability of the business.
• Supervise and be responsible for team management and development of staff

Requirements:

• Bachelor’s Degree in Accounting/ Finance, ACCA/CA professional certification preferred

Interested applicants, please send your resume to via email [email protected] [Attn: Fiona]

Kindly understand that only shortlisted candidates will be notified.

Fiona Leow (R21100211)

Senior Consultant

RecruitFirst Pte Ltd (E.A. 13C6342)

IT Department Manager, his responsible for overseeing IT personnel and daily operations within the IT department,his duties include:

• Creating job posts, interviewing and hiring qualified candidates.
• Relaying information between upper management and department employees.
• Managing the department budget.
• Conducting routine evaluations of network and data security.
• Locating and seizing chances to enhance and update software and systems.
• Creating and implementing the organization’s IT policy and best practice manuals.
• Creating workshops and training programmes for staff.
• Performing routine system audits.
• Running routine system operations reports and sharing them with top employees.
• Salary : SGD6,000-SGD12,000 depending on experiences
• 5.5 Working days , but need Overtime working .

JOB DESCRIPTION:

This is an exciting opportunity to join the Corporate Strategy and Business Development Team in SINGAPORE INSTITUTE OF FOOD & BIOTECHNOLOGY INNOVATION (SIFBI), whose mission is to help establish Singapore as the Asian Innovation Capital for the fast-growing sectors for food for health and nutrition, and consumer care. The Corporate Strategy and Business Development Manager will:

1. Manage key client projects and establish relationships with stakeholders

2. Coach and lead younger staff in the Corporate Strategy and Business Dev team

3. Liaise with internal departments (e.g., legal, procurement, project

management) to scope research collaboration agreements

4. Assist in developing project plans, scoping strategic roadmaps, assign responsibilities, manage budgets and risks, monitor, and summarize progress of project

5. Work closely with other A*STAR SIFBI corporate strategy and business development team members to measure project performance, prepare reports for upper management and stakeholders

6. Work with SIFBI's scientific units to understand their capabilities and relevance

to companies; and identify follow on project opportunities with key accounts

7. Represent SIFBI?s interest in meetings with potential clients and at external events

Officers can expect a diverse and varied career, developing skills in areas such as corporate strategy, business development, stakeholder management, leadership and a strong understanding of how to influence, communicate and lead to make an impact.

Individuals who are keen to see technology make a difference in industry and society, and who can handle the diversity and complexity of the business, government and academic worlds, will find a good fit with this role. This is a high impact role that provides considerable senior management visibility.

JOB REQUIREMENT

1. Degree in Nutrition, Food Sciences, Physical/Chemical Sciences, Agri-sciences, Biosciences, or a related field; a MBA or PhD is useful but not necessary

2. Some working experience in Food or Nutrition field; a background in business development or corporate strategy would be useful

3. Good track record or prior experience in grant applications, stakeholder management, and implementation of strategies are desired

4. Needs a strong interest in technology and able to appreciate and quickly understand new technologies and provide market assessment and their potential to be applied in different business contexts

5. Effective and thoughtful communicator

6. Strong organisational and administrative skills

7. Resourceful and able to work with minimal supervision, independently and in a team

8. Willing, adaptable and flexible to take on required/necessary tasks beyond the job description

9. A self-starter and problem solver who can proactively address any situation

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

The Company invites applicants for the position of Finance Manager.

Specific Responsibilities

This position plays a crucial role in ensuring the financial reporting of Singapore Reinsurance Corporation Ltd are running smoothly, including but not restricting to the following activities:

• Responsible for quality review and timely submission of quarterly and annual group, regulatory and statutory reports and tax reporting (IFRS 17 and MAS);
• Responsible for review and efficient running of finance and investment operation.
• Develop in-depth understanding of financial results and support the analysis of the company’s financial performance and identify any anomalies, generating meaningful commentaries to provide actionable insights to management;
• Active collaboration with management and both internal and external stakeholders, such as auditors and regulatory authorities;
• Drive continuous improvement initiatives of processes and automation projects;
• Any other ad-hoc assignments and projects

Requirements:

• Bachelor’s Degree in Finance/Accounting and/or relevant professional qualifications
• 6-8 years’ relevant work experience in the (re)insurance industry
• Sound technical competencies of IFRS 17 is preferred
• Strong knowledge and experience in reporting under ACRA, MAS and IRAS regulatory reporting experience in a (re)insurance company in Singapore
• High proficiency in MS Excel
• Experience working with GL systems would be advantageous

Job Type:

Full-Time (on-site)

Air Freight Operation Assistant Manager | Import & Export | 5Days Office Hours | Changi

$4000-$4500

Alps Ave(Changi)

Mon-Fri - 0900-1800hrs

Key Responsibilities

• Develop and implement strategic plans to enhance airfreight operations.
• Collaborate with senior management to align airfreight strategies with overall company objectives.
• Oversee day-to-day airfreight import and export operations.
• Ensure compliance with relevant regulations and industry standards.
• Optimize processes to achieve operational efficiency and cost-effectiveness.
• Lead and motivate a small team of airfreight specialists.
• Provide guidance, training, and support to enhance team performance.
• Build and maintain strong relationships with clients, ensuring their airfreight needs are met.
• Address and resolve customer concerns promptly.
• Collaborate with airlines, customs brokers, and other service providers to ensure smooth operations.
• Implement key performance indicators (KPIs) to monitor and improve airfreight performance.
• Monitor and report on E-AWB, FWB/FHL, and operational automation KPIs.
• Facilitate effective communication among air product teams, key accounts, and team members at various organizational levels.
• Collaborate with cross-functional stakeholders to formulate and implement a robust pricing strategy.

Requirements:

• Posses good air freight knowledge in export/ import requirement
• Relevant experience in air freight leading a team of 4 to 6.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 10th largest bank by total assets.

Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office) for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

• Envisioning and preparing the Bank’s futures information systems
• Partnering and supporting core banking flagships and transverse areas in their large scale development projects
• Providing premium In-house Banking applications

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

ISAP/ITS Department Overview

ISAP IT Production Centre is an offshore delivery center managing IT Operations (RUN) for Europe and Asia. It constitutes one of two main hubs for CA-CIB IT production teams.

ISAP IT Production Centre is split in 4 departments covering the following aspects:

• Infrastructure Services
• Application Services & Operations
• Middleware Services
• End Users and Transverse Services

The scope of technologies encompasses core infrastructures (Systems, Storage, Network and Security), end user services (Citrix, VDI, and communication services), and applications and associated infrastructure (middleware platforms such as Database, Control-M, MQ, CFT, SharePoint).

Job Summary

• He/She will be a service delivery technical manager for all SAN & Backup services in CA-CIB. As such, he/she is accountable for his/her team to operate & deliver a good level of RUN services to stakeholders & partners and for the technology expertise in his/her scope.
• He/she will provide support and act as the last level of escalation point for all production support activities within the SAN & Backup team in Singapore. He/She is accountable for the overall health and stability of the technical solutions within his/her scope. He/She has to effectively work with technical peers such as architects, peer experts and project teams on technology road maps and projects. He/She will have control over the scope of technical activities, develop best practices, manage knowledge and ensure the necessary trainings are imparted to the team wherever applicable.

The 14-member SAN & Backup team operates the RUN activities and delivers projects for its infrastructure scope covering HPE XP8, XP7 High-End Storages, HPE Primera, 3PAR 8400 Mid-Tier Storages, Dell EMC ISILON, Brocade FC fabrics, synchronous cross-site replication, and Backup platform running Dell EMC Networker and HPE StoreOnce VTL.

Job Detailed Description

A Service Manager has a wide spectrum of responsibilities and actions.

As a Service Manager of his/her team, he/she:

• ensures the IT Production activities in his/her perimeter are rightly performed by his/her team complying with defined norms, standards, processes and procedures,
• is responsible to meet defined KPIs for Request, Incident, Change, Problem and Knowledge Management,
• assigns technical tasks and manages delegation for technical issues,
• animates the team to encourage collaboration and sharing of best practices,
• has a role in supporting technical skills development and provides training when required.
• supports new technologies and leverages them to provide consistency of service across streams,
• manages service improvements for all SAN & Backup services supported throughout the organization,
• documents, reviews, maintains and shares relevant technical information to the team
• provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,
• implements and develops improvements based on LEAN-CA-CIB best practices,
• focuses on automation and optimum use of the team to improve efficiency,
• drives and delivers root cause for any high severity issue
• reviews technology changes to identify potential risks,
• is responsible for problem management and resolution.

As an experienced professional in SAN & Backup Services, he/she:

• supports his/her team during diagnosis when technical issues rise in his/her scope of expertise,
• is aware of the global IT structure so that he/she anticipates interrelationships within the organization,
• engages with technical peer, Service Managers, Architect and project teams on technology roadmap and projects,
• facilitates transformation projects and suggest future directions for new areas of improvement and change,
• guarantees the production readiness and license to operate of new projects and solutions,
• is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role,
• actively engages to understand new technologies and technology trends and reviews them with a view to incorporating them into CACIB operations,
• actively assist in identifying the most technical skilled candidates for open roles,
• technically coach and develop partner resources to improve quality and productivity,
• defines the technical skillset required to support CA-CIB technologies.

As the escalation point of contact for Clients, he/she:

• manages the daily relationship with Clients including planning, requests clarification, risks mitigation and service quality.

Legal and Regulatory responsibilities, he/she:

• complies with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• maintains appropriate knowledge to ensure to be fully qualified to undertake the role.
• completes all mandatory training as required to attain and maintain competence.

Job Specific Environment and/or Organization

• Fluent in English written and spoken
• Working hours primarily to cover Europe business hours
• On-call support can be expected on a rotational basis (weekdays and weekends)

Candidate Profile

Mandatory track record

• Minimum 8-10 years of experience in managing SAN & Backup environment with about 3-5 years of experience in managing a RUN service delivery team of similar scope.
• A Bachelors/Engineering graduate.
• Subject matter expert on technologies – HPE High-End and Mid-Tier Storages, Dell EMC ISILON, Brocade FC fabrics, synchronous cross-site replication.
• Knowledge and working experiences on Backup platform running Dell EMC Networker will be advantageous.
• Well versed with Scripting and Automation (Ansible, Python, Bash).
• Excellent communication, interpersonal and logical skills.
• Customer service oriented and a strong team player.
• Ability to work under pressure and a commitment to solving issues.
• French language proficiency would be seen as an advantage.

We help organisations to work smarter and grow faster. Our work is always evolving to respond to industry trends and management focus, and we combine our deep technical skills in response to our clients' changing needs. Over time, what we do remains closely linked with helping our clients improve the way they operate; innovate and grow; reduce costs; manage risks; leverage talent; and change the way they do business.

PwC helps our clients address complex business challenges by using technology as a tool. We are business integrators, not simply system integrators or service providers. Our solutions are business-led and technology-enabled. We have made a deep commitment to understanding the forces shaping your business and we’ve developed industry-tailored solutions and accelerators specifically to support your business through the entire lifecycle of your Workday Implementation. Our goal: to collaborate closely with our clients to meet their business needs. Our tools: insight and technology.

Our aim is to support our clients in designing, managing and executing lasting beneficial change.

Responsibilities:

• Involve in business process improvement and ERP enablement initiatives including but not limited to Cloud and other technologies.
• Conduct business needs analysis and identify key business challenges
• Identify improvement opportunities to achieve clients’ desired business outcomes
• Define to-be stage of processes, procedures, organisations, capabilities, solution application requirement and performance measurements
• Develop deployment/enablement strategy, roadmap and plan to achieve ‘to-be’ stage effectively
• Manage/conduct deployment activities and measure achievement of desired outcomes
• A recognised Degree qualification
• Ability to design and drive changes for business process re-engineering and organisational change
• Strong written and verbal skills
• Strong analytical and problem solving skills
• Strong client service mind-set with good project management skills
• Flexibility to travel in the region when required.

We are currently expanding and hiring an Assistant Boutique Manager in Takashimaya Boutique for a luxury French Brand.

Responsibilities:

• Lead the team to achieve store target.
• Assist Boutique Manager to maximize the business potential of the retail store.
• Motivate employee to maximize sales by categories.
• Coach store staff by providing them the necessary training and information required to develop their competencies and support in their growth.
• Motivate/ Retain/ Evaluate Staff
• Able to build up teamwork among the team
• Efficient use of CRM data to maximize the existing customers and enlarge the new client base
• Uphold respect of Brand standards and ensure store adhere to compliance requirements in all areas of operational activity, company policies & procedures.
• Inventory and Stock Management

Requirement

• Possess at least a Diploma with luxury brand experience or retail experience with department store experience.
• Min 2 years of working experience in the retail environment and management.
• Possess leadership skill and able to give trainings and coaching to staffs for sales purpose.
• Ensure the sales floor and retail operations of the store are in comply with companies’ policies and procedures.

Other Information

• Basic up to S$3,200 Max (negotiable depending on years of experience)
• Commission ranges from S$1,500 to S$3,200 with AWS and bonus.
• Rotating 2 Shifts including weekends.
• Work 44 hours of work per week.
• Off day as per roster
• Supportive management and conducive working environment

If you possess the above-mentioned Retail Supervisory or Managerial experience and you like what you see, interested applicant.

Kindly send in your resume. We regret only shortlisted candidates will be notified.

EA License No. 14C7092

EA Registration No: R1110882

EA Personnel: Lee Ming Er