Total 83,677 Others/Any customer experience manager job vacancies in Singapore

Looking for the Design Manager ,in charge the design department, specilist structure steel works in HDB and condo project .Understand Site progress ,safety, coordination the drawings with maincon .In charge the progress claim to maincon every month .Language good in English,can speaking Chinses better.More than 10 years experience in construction field in Singapore.

Job Description:

• Address and follow up on customer quotation inquiries via email or phone calls.
• Timely submission of customer quotations through email or online platforms.
• Foster and maintain positive customer relationships.
• Provide Regulatory Support – handle online permit applications and maintain approvals in our ERP system.
• Oversee utility bill payments and coordinate office services efficiently.
• Coordinate office maintenance services and monitor office assets/equipment.
• Procure and manage office supplies, including stationery and refreshments.

Job Requirements:

• Strong attention to detail.
• Quick learner for our ERP system.
• Resourceful with a positive attitude.
• Preferably some experience in Customer Service.
• Candidates with experience in the pharmaceutical/science industry are preferred.

Salary Package: $2,800 per month

Our client, one of Asia-Pacific’s leading organizations is looking for:

Product Manager

Responsibilities:

• Support Product Lead in the evaluation of new product opportunities and bring forward proposals for new capabilities with data and users at the forefront.
• Leading a cross-functional working group of engineers, data engineers, designers and operations experts to ensure alignment, execution and launches.
• Evaluating new product opportunities and bringing forward proposals for new capabilities with data and users at the forefront.
• Maintaining product backlog and the product roadmap. Own prioritization process of product solutions based on business value and customer impact.
• Anticipating bottlenecks, making tradeoffs and balancing the business needs, customer needs, versus technical or operational constraints.
• Presenting product roadmap and status to the business on an ongoing basis.
• Developing short term plans aligned with long term goals to iteratively build product capabilities
• Manage user stories, acceptance criteria and product requirements documentation (PRD) using JIRA, Trello and Confluence
• Elicit and document business or user requirements and translate them into user stories for development.
• Maintain accurate and up-to-date documentation, such as project plans, risk and issue logs.
• Oversee task planning, sprint planning and backlog management.
• Ensure risk and security standards are aligned.

Qualifications:

• 3 - 5 years of product management experience
• Has experience working in a start-up as a Product Manager
• Technical background in Computer Science or a related area
• Experience developing self-serve and scalable products.
• Experience leading teams through ambiguity, and high stakes trade off
• Decisions
• Certified Scrum Master or Certified Product Owner.

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job / position title applied “Product Manager”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Jagveer Arora
EA Personnel Registration Number: R22109615

1. Status : Singaporean or Permanant Residence.

2. Experience : Minimum 3 ~ maximum 12 years

3. industry : Air-Shipping-Forwarding Industry. (not warehousing, not trucking, not crew, not terminal)

4. Working for less than 5 companies.

5. who has no problem in going oversea business trip, to Korea, Uzbekistan, Malaysia, Vietnam etc.

6. Advantage of knowing Chinese, Russian and Turkish languages and if you are interested in Eurasia.

7. 1 page of resume

We need good & actual specialist in cargoes/logistics operation.

Tyco Electronics Singapore Pte Ltd (TE Connectivity) is looking for an R&D Manager to join our Corporate R&D Center. The manager will lead the newly formed Artificial Intelligence team to create an AI Hub for TE in Singapore. Team members will collaborate with R&D peers, business unit partners as well as local university and government research centers to undertake projects that will embed AI in TE’s design and process development work flows to deliver a competitive advantage to TE’s technologies. This position is based at our Singapore HQ.

The Singapore Corporate R&D Center is chartered to work with the CTO’s and Advanced Development Groups of TE Business Units to identify technical areas of interest for R&D and develop forward looking technologies that will deliver broad value to the business. To improve the New Product Development process, TE is expanding our Artificial Intelligence capabilities as a part of our Digitalization strategy to improve efficiency, decrease cost, and decrease time to market.

Job Responsibilities:

• Lead the AI team that deliver high quality data science solutions and AI/ML infrastructure to support new product development (NPD) in TE
• Lead the team to adopt cutting-edge data science techniques (using in-house coding tools or commercial software) and develop machine learning algorithms to solve engineering problems (such as material formulation, manufacturing process, product design, etc.) based on experimental and simulation data sets.
• Collaborate with multi-discipline specialists in data science, electronics, material science, mechanics, additive manufacturing, and other fields.
• Work with local and global TE sites, and external customers/vendors, to address urgent or strategic needs.
• Partner with Singapore research institutes and universities to develop advanced AI techniques.
• Develop and execute the roadmap and strategy of AI
• Manage portfolio of projects to drive completion of tasks and ensure timely delivery of high-quality results that reduce cost, speed time to market and increase quality.
• Enhance the awareness across TE of the AI capabilities of the Singapore AI Hub and promote the democratization of AI in TE at the enterprise scale.

Job Requirements:

Required:

• Proven track record of team management and technical leadership
• Proven experience of solving engineering problems with AI, data science and machine learning
• Bachelor’s degree (or higher) in Engineering (or related discipline) with 10 years working experience in product development or R&D
• Strong multitasking, prioritization, and ability to delegate where appropriate and keep resources aligned with critical priorities.
• Strong verbal and written communication, and presentation skills with interpersonal skills to work with multiple level and multi-discipline stake holders.
• Project management expertise, PMP Certification Preferred

Preferred:

• Familiarity with product design, material development and Additive Manufacturing
• Knowledge of TE’s business, products, material, and manufacturing processes (molding, extrusion, plating, stamping, assembly etc.)
• Broad knowledge of polymer and metal material properties (mechanical, electric, thermal etc.)
• Hands-on experience of data science and machine learning algorithms involving multiple data types
• Programming skill in Python, C++, Java or similar languages

We are looking for an IT service professional with customer and service orientation and proven working experience. Service Delivery Manager’s duty is to facilitate the planning, timely execution, and delivery of all relevant projects, on budget and within scope, in accordance with business priorities. In this position, you will be the first point of contact for our customers and responsible for internal communication on a business and operational level.

Successful candidates must possess strong leadership qualities, analytical skills, thrive under pressure, great people skills, and management skills. If you are dedicated and ambitious, FPT is an excellent place to grow your career.

As the IT Service Delivery Manager, you will be responsible for:

Job Description

• Leading multiple teams of onshore and offshore resources to deliver projects on time and within budget for the programs / projects for which they have responsibility.
• Work with Account Managers to develop account strategy and plan that best leverages resources and strategies to meet customer expectations
• Maintaining end-to-end accountability for customer satisfaction and overall delivery excellence.
• Ensure that the right type and number of resources that are required to fulfil the planned projects are available and in place through cooperation with offshore managers, onsite and offshore recruitment teams.
• Responsible for programs’ financial management (P&L) and reporting and optimizing processes.
• Managing and leading complex stakeholders from both customers and internal FPT team towards the optimal solutions.
• Holding the teams to the highest standards, project discipline and accountability.
• Continuously improving the delivery model and strategy, implementing, and managing delivery with the associated teams.
• Identify, manage and resolve complex issues, preventing escalations, where possible. Identify appropriate resolution to achieve client satisfaction in a timely manner.

Job Requirements

• Proven track record of delivering a collection projects and products for a portfolio size of $3M+
• 7+ years of business development, project delivery and client relationship management in a technology environment
• Strong customer orientation and able to manage customer expectations
• Ability to develop strategic plans and translate them to actionable roadmaps
• Ability to manage risk, and encourage strategic risk management based delivery in others to manage expectations and communicate effectively
• Excellent relationship building and interpersonal skills, including cross-cultural competence
• Strong leadership qualities and a passion for building high performing teams
• Certifications in Program / Project Management such as PMP, Scrum master, PMI-ACP.

about the company
Our banking client in Singapore is looking for experienced Application Developer for the Treasury team to support the bank’s treasury division for the business with Commodities, Credit Derivatives, FX Derivatives, Interest Rate, FX, Money Markets & Fixed Income products in Singapore, Thailand and its overseas branches across the globe.

about the role
This role is responsible for the delivery of strategic projects or tactical changes for the bank’s treasury division. You are expected to Implement enterprise historical market data requirements catering primarily to Market Risk business and work alongside with vendor consultants on product design. Manage a portfolio of complex initiatives that span one or multiple lines of business and own the full project life cycle end to end (Hybrid between Waterfall and Agile) to ensure the program is aligned to and supports strategic objectives and also prepare detailed project plan for all phases of the project.

skills and experience

• 12 years of experience in Information technology.
• Experience in designing & implementing large-scale, highly available applications or other large project implementation
• Hands on experience in project management preferably in banking sectorInvolved in UAT, user training, pre-implementation preparation and post-implementation support activities.
• Banking experience in Retail products, Operations, Process and operating models is must for this role.
• Candidate must have experience in leading and executing large Credit Cards project covering acquiring and issuing.
• The project manager is in charge of assessing the efficacy and efficiency of a project once it is completed.
• Performing quality control on the project throughout development to maintain the standards expected

To apply online please use the 'apply' function, alternatively you may contact Puja Narang

Randstad EA License No: 94C3609

EA Personnel Registration No: R1434239

COMPANY PROFILE

Hasselhoff Op Pte Ltd is the owner/ employer of the employees of Travelodge Harbourfront Hotel, Singapore.

Travelodge Hotels Asia (TLA) is a hotel management and franchise company responsible for the development of hotels in Asia under the globally-recognised Travelodge brand. Headquartered in Singapore, TLA is a wholly-owned subsidiary of the SGX-listed ICP Ltd.

As a company, TLA’s purpose is to enable travel for everyone, which is why we are focused on designing and operating mid-scale hotels in key destinations and capital cities across Asia. We are one of the fastest growing hotel companies in the region, with 14 hotels in 10 cities in under three years.

Now welcoming guests in Bangkok, Batam, Hong Kong, Ipoh, Kuala Lumpur, Osaka, Pattaya, Penang, Singapore and Seoul, we aim to grow to 50 hotels by 2025. We would love to welcome more passionate individuals excited about working in the travel and hospitality sector to join us on our journey of growth.

JOB OVERVIEW

Reporting to Commercial Director, the Assistant Sales Manager, is responsible for identifying, developing and managing accounts within specific segments, markets or geographical territories.

RESPONSIBILITIES:

• Identify and develop new business opportunities within the corporate or travel industry/leisure
• Generating and maximizing business potential of designated portfolio through daily sales calls, telephone calls, effective account servicing, site inspection and entertainment
• Prepare correspondence to customers and internal booking reports, and maintain sales files
• Manage and maintain business relationship with existing and new clientele base to achieve customer satisfaction; ensure external and internal customers are satisfied with our services

Qualifications:

• Possess a Diploma or Degree

Experience:

• Minimum of 01 years of sales experience, preferably in a hotel capacity

Personal qualities & attributes:

• Relevant room sales experience in the hospitality industry preferred
• Matured, self-motivated, dynamic, meticulous and result oriented individual
• Excellent interpersonal and communication skills with a strong network preferred
• Possess strong negotiation and presentation skills
• Effectively bilingual

Work Location: 50 Telok Blangah Road, 098828 Singapore

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Bespoke fragrance brand.
• Sales role to drive participation for the brand’s customised perfume workshop.

Events Sales Executive / Manager

about the company

Our client is a local fragrance brand that specialises in customised perfumes and scents, Their workshops aim to provide unforgettable experience for individuals and groups alike. With concrete plans for the future, its objective is to develop new business opportunities and boost its presence in the market. It is looking to build a team of passionate change-drivers who will work closely with the management team to bring the organisation to new heights, and to deliver strong, fast and sustainable growth in 2024.

about the role:

We are seeking a dynamic and results-driven Events Sales Executive/Manager (depending on experience) to lead our sales efforts for perfume customization workshops. This role involves both B2B and B2C sales responsibilities, with a particular focus on prospecting and securing partnerships with corporate clients for workshop participation.

• Sales Strategy Development: Develop and implement comprehensive sales strategies to drive revenue growth for perfume customization workshops, considering both B2B and B2C sales channels.
• Prospecting and Lead Generation: Identify and target potential corporate clients and individuals interested in perfume customization workshops through proactive prospecting, networking, and market research.
• Client Relationship Management: Build and maintain strong relationships with existing and potential clients, providing exceptional customer service and personalized solutions to meet their workshop needs.
• Sales Presentations and Proposals: Prepare and deliver compelling sales presentations and proposals to corporate clients, showcasing the value proposition and benefits of participating in our perfume customization workshops.
• Negotiation and Contract Management: Negotiate terms and agreements with corporate clients, ensuring mutually beneficial outcomes and managing the contract process from start to finish.
• Event Coordination and Support: Collaborate with internal teams to coordinate and support the execution of perfume customization workshops, ensuring seamless delivery and customer satisfaction

skills and experience required

• Proven experience in sales, preferably in events, experiences, or luxury products/services.
• Strong track record of achieving sales targets and driving revenue growth.
• Excellent communication and presentation skills, with the ability to articulate value propositions effectively.
• Strong negotiation and relationship-building skills, with a customer-focused mindset.
• Highly organized with excellent time management and prioritization abilities.
• Ability to work independently and as part of a team in a fast-paced, entrepreneurial environment.

If you feel you are the right person for the job, I'd love to hear from you! Please hit the apply button directly.

(EA: 94C3609/ R23112482)

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

Benefits Summary:

• Up to $7500
• 5 Days work week
• Working Location: Central

Responsibilities:

• Identify and implement marketing strategies for the market competitive
• To sustain business relationship with existing and potential new customers
• Ensure proper documentation for the each transaction
• Be part of sales & marketing activities
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on for more details:

https://wa.me/6582693981

Follow us on Telegram for more job opportunities:

https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Responsibilities

• Prepare and revise Method Statements for operational tasks and activities
• Allocate manpower and resources necessary for daily works
• Programme scheduling and Engineering Work Requests application to SMRT
• Prepare and submit relevant construction permits to authorities for approval
• Site survey during design stage and verification of plot area and measurements
• Manage delivery of office materials and containers
• Coordination with various contractors for supply and construction
• Plan equipment lists for replacement team by reviewing site survey data
• Check and prepare equipment for daily use by operational teams
• Plan and execute delivery of 3rd rails and associated components from Depot to Main Line utilizing a flat and well wagon with Locomotives
• Coordinate of interface activities between coring and delivery teams
• Maintain inventory of Plant, Tools & Equipment
• Coordinate activities for transportation of equipment/materials between (and within) depots and work sites
• Supervise sleeper/bearer replacement works with Site Superintendent including hand tamping ballast after each shift

Requirements:

• Min Degree in Civil Engineering
• Min of 5 years Site Construction management experience
• Railway/Trackwork project experience is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY

button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Responsibilities

• Develop and maintain good relationships with customers
• Development and execute effective trade activities to drive sales growth of assigned brands
• Responsible for maintaining and negotiating acceptable trading terms with all key accounts
• Ensure listing strategy for all new products
• Develop and create marketing promotional activities to boost sales
• Provide suggestion or improvement measures on strategic and tactical action plan in response to market changes
• Responsible for Sales Planning and Forecasting activities to support the business.
• Work with sales teams to plan, develop, coordinate and execute sales strategies to achieve sales objectives.
• Conduct market research and competitive intelligence analysis
• Monitor and gather feedback on promotional campaigns for improvements
• Work with Sales Manager in identification of new growth opportunities.
• Evaluate new opportunities in researching market size and potential of tie-ups with key accounts.
• Prepare monthly/quarterly sales performance report.
• Ensure correct and proper documentation in all deals with key accounts.

Requirements

• Min Diploma in Business Administration/ Sales & Marketing/Mechanical/Electrical Engineering
• Experience in LIFT/ELEVATOR companies
• Has a extensive good network connection

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Provide legal advice and guidance to the organization
• Ensure company comply with business and employment law
• Overseeing all business transactions and operations comply with the corporate internal policies
• Provide legal support with regards to arbitration, litigation, and adjudication matters
• Work closely with the legal head office on all legal issues
• Work with external legal firms whenever necessary
• Stay up-to-date on local company laws and regulations
• Provide legal training and sharing to employees
• Being company representative to deal with government agencies on all legal matters
• Ad hoc duties as assigned

Requirements:

• Bachelor of Law (LL.B) or equivalent
• At least 5 - 8 years of legal experience, preferably with commercial/ corporate exposure
• Prior working knowledge in FIDIC, PAM, REDAS, PSSCO, or SIA will be an added advantage
• Knowledge of legal system or regulations with SEA region will be ideal

Interested candidates who wish to apply for the advertised position, please click on the 'APPLY' button below to send in your resume or send to [email protected]

Reg. No: R1654399

EA No: 13C6305

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Able to identify key customer needs and market trends
• Presales support including Solution Design, Configuration of Bill-of-Materials and Pricing,

Customization of Technical Proposal, and other Pre-sales duties according to project requirement

• Able to do customer insight and competitor analysis
• Able to gather customer and sales feedback and voice of customer
• Perform distribution channel management
• Perform Individual and Seminar Presentations to prospects and customers on Huawei solutions to develop new project opportunities.

Requirements:

• Bachelors Degree in Computer Science, IT or Engineering related field
• Product management experience
• Physical security and surveillance industry experience
• Exceptional critical thinker, decisive, ability to anticipate market trends, evaluate trade-offs and risk in a manner that results in a well thought out strategy.
• Technically competent in the relevant product domain
• Strong analytical skills
• Strong oral communication skills

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

about the company

Our client is a leading precision engineering company and manufacturer of oilfield machinery and equipment. Committed to deliver strong service and forge meaningful partnerships in the Oil & Gas industry, they’re on a look out for a highly motivated (Inside) Sales Account Manager to join their dynamic team during an exciting time in their development.

about the job

• Manage customer accounts
• Build and maintain good customer relationships through regular and effective communications
• Ensure Company and Customer directions and requirements are aligned.
• Communicate and respond to customer queries.
• Review customer’s quotation requirements against company’s resources and capabilities
• Perform contract review to ensure requirements match quotation’s terms of supply and ensure documents/information are sufficient for production and delivery.
• Plan and execute Sales Strategies
• Prepare daily/weekly/monthly Sales Statistics

job requirement

• Degree/Diploma in Mechanical Engineering or related discipline
• Proficient with MS Office suite (Excel, PowerPoint, Word)
• Prior experience with ERP systems preferred
• High level of initiative – can-do spirit, collaboration, continuous improvement
• Candidates from the precision engineering (oil & gas/aerospace/medical) fields are highly desired
• Willing to work in the West (Tuas/Pioneer/Jurong)

If you are interested in the position, kindly apply to this job or send your CVs to yiling.tan@randstad.com.sg.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172

Job Description:

• Able to handle over the counter transactions in an efficient and accurate manner.
• Assist in customers enquiries and ensure service delivery standards are met in achieving total customer satisfaction
• Prospect and introduce customers to the products and services
• Educate and migrate customers to use digital platform
• Manage customer wait time and service level.
• Manage customer negative impact and complaints
• Perform all activities in accordance with the regulatory requirement
• Maintains customer confidence and protects operations by keeping information confidential.
• Contributes to self and team effort by accomplishing related results needed

Requirements:

• Highly adaptable, ability to deal with ambiguity.
• Experience in delivering excellent customer journeys and digital features
• Adapt at use of data to drive productivity and performance
• Ideally related experience or customer facing experience
• Willing to learn and not afraid to face customers
• IT Savvy (There will be a requirement to use the systems)
• Microsoft word, Microsoft Excel (Simple functions)
• Freshers are welcome (As long as they are okay to take and ready to learn)

Additional Info:

• Normal Hours - 8.10AM to 5PM
• Evening Hours - 9.40AM to 6.30PM
• Rotational Shifts

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Roles & Responsibilities:

The incumbent will report to the Head of Operations and support in carrying out the duties of investment operations of the funds. Seeking an individual with strong operations background on equity markets and swap products. This is an expansion headcount to support business growth as well as existing infrastructure.

Job Description:

- Oversight of all investment related operations from middle to back office functions

- Trade Lifecycle management from confirmations/settlements and reconciliation

- Review of NAVs (Net Asset Value Calculation)

- Margin and cash management with various counterparties

- Lead and support automation projects, process and workflow enhancements

- Work closely with internal stakeholders as well as external stakeholders (i.e Prime Brokers and Fund Admin)

- Any other related duties as assigned

Requirements:

- Degree with minimum 7-8 years of experience in middle office operations of hedge fund/long only funds/service providers

- Self starter of team player mentality with analytical mindset

- Ability to prioritise tasks with good time management

- Experience/exposure to project management / process enhancement

- Strong communication & interpersonal skills

- Prefer systems Knowledge in OEMS/PMS, Bloomberg and matching systems (i.e TRAIANA/OMGEO)

Work Location

10 Collyer Quay

#24-06/07 Ocean Financial Centre

Singapore 049315

1. Role Description:

We are seeking a dynamic and experienced Operations Manager to oversee the day-to-day operations of our pub. The ideal candidate will have a strong background in pub management, a passion for the hospitality industry, and the ability to lead a team in providing excellent service to our patrons.

2. Specific Responsibilities:
• Understand the local and national regulations pertaining to the sale and service of alcohol.
• Obtain and maintain all necessary licenses and permits for the operation of the pub.
• Develop a system for ensuring compliance with age verification and responsible service of alcohol.
• Stay informed about changes in liquor laws and adjust operations accordingly.
• Train staff on the importance of adhering to liquor licensing regulations.
• Implement effective security measures to ensure the safety of patrons and staff.
• Develop a comprehensive crowd management plan for peak hours and special events.
• Train security personnel on conflict resolution and handling disruptive behavior.
• Establish procedures for handling potential security threats or emergencies.
• Regularly review and update security protocols to address evolving challenges.
• Implement inventory management systems to track and control stock levels effectively.
• Develop strategies for minimizing wastage and controlling costs related to beverage inventory.
• Establish relationships with suppliers to negotiate favorable terms and prices.
• Conduct regular audits to ensure accuracy in inventory records.
• Implement measures to prevent theft and pilferage of stock.
• Plan and coordinate live entertainment events to enhance the pub's atmosphere.
• Develop relationships with local artists, bands, and performers for regular performances.
• Implement effective event management strategies for themed nights, parties, and promotions.
• Ensure the pub's facilities are equipped to accommodate live performances and events.
• Coordinate marketing efforts to promote upcoming events and attract a diverse audience.
• Develop efficient staff scheduling procedures to meet operational needs during peak hours.
• Conduct regular training sessions to ensure staff members are well-versed in pub operations.
• Foster a positive and customer-focused culture among staff.
• Train employee on responsible service practices, including recognizing signs of intoxication.
• Implement cross-training initiatives to enhance staff flexibility and cover various roles.
• Develop strategies for creating a welcoming and inclusive atmosphere for patrons.
• Train staff on effective customer service, including order-taking, conflict resolution, and communication.
• Implement loyalty programs and promotions to enhance customer retention.
• Establish feedback mechanisms to gather customer opinions and address concerns.
• Use customer feedback to make informed decisions about improvements and adjustments to operations.

3. Competencies:

1. Liquor Licensing and Compliance
2. Security and Crowd Management
3. Inventory and Stock Control
4. Live Entertainment and Events
5. Staff Scheduling and Training
6. Customer Relationship Management

4. Duration of Traineeships: 6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $2900

Job Responsibilities:

• Plan and organize product activities both on-site and off-site, ensuring the achievement of business conversion-related metrics and performance goals.
• Responsible for expanding the company's external channels, executing brand PR activities, and strengthening the company's internal and external user awareness, as well as enhancing brand reputation.
• Manage the daily operation and iteration of owned channels, including but not limited to Medium, Twitter, LinkedIn, and the company's official website.
• Utilize proprietary and third-party data to analyze the current situation of the industry and products, devise and execute user growth strategies, increase the number of followers, website visitors, and improve user conversion rates.

Job Requirements:

• Proficiency in English as a working language, with overseas study or work experience preferred.
• Strong writing skills, with a good sense of marketing and innovation, familiar with brand communication and event planning.
• Prior experience in international fintech/tech/startup companies preferred.
• Good understanding of the cryptocurrency and blockchain world is advantageous.

We are looking for a Manager able to take over Program and Project Management role.

Expectations and Tasks:

• Deliver SAP programs and projects, e. g. rollout activities within the Asia-Pacific region, ideally being able to support the team on business process and functional level if required.
• Support the acquisition of new customers and drive the development of existing clients, thereby being engaged in pre-sales activities supported by the functional and technical team.
• Support the regional management team to develop and implement further strategies accelerating growth in the region.

You deliver business/IT transformation programs and projects by supporting the client on business process or functional level by taking over critical project roles:

• Program Manager
• Project manager
• Integration Lead
• Cut-Over Lead
• Data & Cleansing Lead

Requirements:

• Minimum of 8 years of experience in SAP environment, ideally consulting, with a strong functional and/or technical background.
• Thorough SAP market understanding with proven pre-sales abilities founded on an extensive professional network in the region
• Degree in Computer Science, Information Technology or Business; Master’s degree preferred
• Eloquent and fluent in English (verbal and written)
• Proficiency in German is preferred (verbal and written) in order to communicate effectively with German-speaking colleagues in our HQ in Germany
• Process and SAP understanding of one particular module
• Analytical and problem-solving with the desire to develop your own skills and talents.
• Eloquent and extroverted person happy to support our sales and pre-sales cycle.
• Willing to take over responsibility and to make decisions
• Passionate and determined while appreciating teamwork
• Able to lead a small team, with strong social and communication skills.

We’d love to hear from you! Don’t hesitate to contact us by phone, email or LinkedIn. We look forward to receiving your application documents, which should include your résumé (along with project descriptions), salary expectations, and references (if available). If you have any questions, please feel free to contact us.

Please note that only shortlisted candidates will be notified.