Total 13 Internship customer experience manager job vacancies in changi road singapore

Calling all truly AWESOME people!  

About Stranger Soccer  

Stranger Soccer (www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa.  

Role and Responsibilities   

The selected candidate(s) will be a key member of a small team working at the company’s flagship operation in Singapore, carrying out various business development and customer relationship related initiatives across the organization. The position will be working closely with the CEO and the Executive Director and will interface with key staff across the organization, as well as customers and other stakeholders. The company is committed to growing and developing talent which will access increasing levels of responsibility as the company grows into an international brand. 
 

• Serving on the front lines of the customer experience, serving as an “Official Host” of a few football games each week   

• Coordinating and executing various tasks related to the daily operation of the business, such as marketing, logistics, customer service, sales, hosting 

The candidate will:  

• Gain experience in daily operations of a business 

• Gain experience and confidence in presenting and communicating with customers 

• Gain experience in what a Singapore brand must consider in efforts to expand internationally 

• Gain experience in working with and communicating with multiple stakeholders in an organization 

• Strong written and verbal communication skills 

• A can-do attitude 

• Interest in football is a BIG PLUS  

• Hospitality experience a PLUS  
   

To apply, please send resume to [email protected]

Calling all truly AWESOME people!  

About Stranger Soccer  

Stranger Soccer (www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa.  

Role and Responsibilities   

The selected candidate(s) will be a key member of a small team working at the company’s flagship operation in Singapore, carrying out various business development and customer relationship related initiatives across the organization. The position will be working closely with the CEO and the Executive Director and will interface with key staff across the organization, as well as customers and other stakeholders. The company is committed to growing and developing talent which will access increasing levels of responsibility as the company grows into an international brand. 
 

• Serving on the front lines of the customer experience, serving as an “Official Host” of a few football games each week   

• Coordinating and executing various tasks related to the daily operation of the business, such as marketing, logistics, customer service, sales, hosting 

The candidate will:  

• Gain experience in daily operations of a business 

• Gain experience and confidence in presenting and communicating with customers 

• Gain experience in what a Singapore brand must consider in efforts to expand internationally 

• Gain experience in working with and communicating with multiple stakeholders in an organization 

• Strong written and verbal communication skills 

• A can-do attitude 

• Interest in football is a BIG PLUS  

• Hospitality experience a PLUS  
   

To apply, please send resume to [email protected]

Job Description: Internship/Part time Customer Service Specialist(B2B)

Company Overview:

Uniweb Pte. Ltd. is a leading payment gateway provider in Singapore, specializing in integrated payment solutions and digital marketing for businesses. With over 6,000 merchants, Uniweb delivers innovative payment services and marketing strategies for both local businesses and international clients.

Key Responsibilities:

• Assist with simple inquiries related to payment products and services via email, phone, or live chat (not call centre and very low volume only).

• Provide guidance on the use of digital payment platforms (Alipay, WeChat Pay, Visa, etc.).

• Support the onboarding process for new merchants, including documentation and initial onsite setup assistance.

• Maintain records of customer interactions and feedback.

• Assist in creating support content, such as FAQs and user guides, to improve the customer experience.

• Simple Ad-hoc.

Requirements:

• Current student or recent graduate in Business, Communication, Fintech or related fields.

• To assist senior cashiers who may only speak Mandarin.

• Customer-focused with problem-solving abilities and attention to detail.

• Experience with customer service, preferably in the tech or payment solutions industry, is a plus but not required.

• Proficiency in MS Office and CRM tools is an advantage.

Benefits:

• Flexible working hours with the opportunity to gain experience in a dynamic fintech environment.

• Exposure to digital payment technologies and customer engagement strategies.

• Hands-on learning in a fast-growing company with potential for future full-time employment.

• Transport allowance.

The future has many facets: for the courageous, it is opportunity.

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams. 

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment.

Intern Customer Relationship Management
Porsche Singapore Pte. Ltd.

Porsche Singapore is excited to offer a Customer Relationship Management internship opportunity. The successful intern will collaborate closely with Porsche’s Marketing and Sales teams, gaining valuable hands-on experience in the day-to-day operations of CRM.

• Collaborate daily with the sales team to monitor Customer Satisfaction scores, track unattended leads, and ensure data accuracy.
• Address and troubleshoot all CRM inquiries in coordination with the Customer Interaction Centre team.
• Prepare customer databases for various initiatives, including birthday cards, Chinese New Year red packets, and Christmas EDM activations.
• Conduct database cleansing activities to meet the Data Quality Index KPI.
• Maintain data integrity by contacting customers to obtain any missing information.
• Update customer profiles and assist the sales team with reallocating sales consultants as necessary.
• Support the implementation of new reconsents and assist with any reconsent campaigns.
• Support the sales team in every car registration process, ensuring that delivery gift items are adequately stocked and provide a selection of gift options.
• Support the ordering of delivery gift items, including raising purchase requests, managing goods receipt, and ensuring timely delivery.
• Update the database with the latest customer data for all Qualtrics survey submissions.
• Assist in marketing projects and track the effectiveness of campaigns.
• Prepare relevant reports for management, including showroom traffic, lead funnels, sales conversions, test drive, and etc

• Undergraduate in Business Administration, Customer Relations, Marketing or any other relevant studies
• Past internship experience preferred
• Fluency in written and spoken English with excellent communication skills
• Proficiency in Microsoft Office
• Open-minded, organised, analytical and quality oriented, able to work independently
• Team oriented working attitude and intercultural understanding

Internship Duration: ASAP
Internship Type: Full-time / Part-time

This role will be part of Catalyst, the in-house advertising agency of NBCUniversal’s international Ad Sales division that works with household-name clients from across the globe.

We deploy insights into our worldwide audience to develop innovative and inspiring creative solutions across the full portfolio of NBCUniversal properties – from entertainment to sports to news; from TV and digital platforms to events and theme parks.

As a Events & Experience Intern, you’ll support the event team in Asia & EMEA to deliver a range of events – live, virtual, and hybrid.

Your responsibilities may span the following areas:

• Assist in the production of various NBC Universal editorial and commercial events; support the International Events Team to develop, plan and execute strategic event programs that are targeted at senior executives and policymakers from across industries and governments.
• Communicating with vendors and partners in a timely and efficient manner in relation to Event logistics
• Assist in the audience booking process, including curating the invitation list, identifying potential audience members and acquiring attendees to our market-leading global events
• Source contact information through a variety of channels, including but not limited to desktop research, direct external outreach, relationships with internal and external partners, and acquired databases
• Source external organizations to partner with to attract their member to our regional or global events
• Communicate event details to registered attendees and build relationships ahead of the event to ensure their attendance
• Deliver departmental analysis/reporting, including help putting together presentations and post-event analysis for internal reporting purposes which in turn will influence future decisions.
• Provide global insights through market research and curating of potential audience list for event proposals
• Updating various industry event lists, documents and charts
• Any other tasks related to the organisation and management of the Events as requested by Catalyst International from time to time

This role will be part of Catalyst, the in-house advertising agency of NBCUniversal’s international Ad Sales division that works with household-name clients from across the globe.

We deploy insights into our worldwide audience to develop innovative and inspiring creative solutions across the full portfolio of NBCUniversal properties – from entertainment to sports to news; from TV and digital platforms to events and theme parks.

As a Events & Experience Intern, you’ll support the event team in Asia & EMEA to deliver a range of events – live, virtual, and hybrid.

Your responsibilities may span the following areas:

• Assist in the production of various NBC Universal editorial and commercial events; support the International Events Team to develop, plan and execute strategic event programs that are targeted at senior executives and policymakers from across industries and governments.
• Communicating with vendors and partners in a timely and efficient manner in relation to Event logistics
• Assist in the audience booking process, including curating the invitation list, identifying potential audience members and acquiring attendees to our market-leading global events
• Source contact information through a variety of channels, including but not limited to desktop research, direct external outreach, relationships with internal and external partners, and acquired databases
• Source external organizations to partner with to attract their member to our regional or global events
• Communicate event details to registered attendees and build relationships ahead of the event to ensure their attendance
• Deliver departmental analysis/reporting, including help putting together presentations and post-event analysis for internal reporting purposes which in turn will influence future decisions.
• Provide global insights through market research and curating of potential audience list for event proposals
• Updating various industry event lists, documents and charts
• Any other tasks related to the organisation and management of the Events as requested by Catalyst International from time to time

We’re looking for a highly-driven and motivated Intern, Content & Vendor Experience for our team in Singapore. The duration of the assignment will be for 6 months. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you! The ideal candidate will be working closely with the content team on various
projects, while still being able to work independently.

This role will be based in Singapore and will report to the Senior Manager, Content.

About the job:
The successful candidate is to support and assist with both content & vendor experience
projects from end to end in accordance with the timeline and desired outcome, while providing
data analysis support. Work closely with the content team to make sure that the scope and
direction of each team is on schedule, as well as other internal stakeholders for support. This is a great opportunity to learn from and step into a leading on-demand food delivery experience!

Responsibilities:
1. Supports with both content and vendor experience related topics
2. Liaise with various stakeholders to receive and consolidate information appropriately for
the various projects
3. Assist in other ad-hoc projects/launches

As an Employee Experience Intern, you will join the Human Capital Management team to deliver a range of exciting initiatives aimed at boosting our employees' overall satisfaction and engagement. You will explore the following key areas during your internship:

• Conduct research on industry trends and best practices.

• Create engaging content (e.g. LinkedIn posts, videos) to showcase company culture and employee experiences.

• Assist in planning, coordinating, and executing employee engagement events and CSR initiatives.

• Support the implementation of employee engagement surveys and assist in analysing the results.

• Pursuing a relevant degree in Marketing, Communications, Public Relations, Human Resources, Business, or a related field, and completed two years of undergraduate studies
• Proficiency in social media platforms and digital marketing tools
• Able to commit to a full-time Fall internship from August - December 2024
• Candidates with relevant past internship experience will have an advantage

1.    To perform Data Analysis and Reporting

• Analyse and generate reports of Asia Pacific data on Customer Backlog (CBL) 
• Work with Sales Logistics Customer Interface Team to ensure data quality and track the progress of CBL   
• Perform data validation, identify the root cause and resolves issues to improve the order fulfilment rate and overall impact on customer service level 
• Write complex SQL queries to extract, transform, and aggregate data from large databases efficiently. 
• Utilize Common Table Expressions (CTEs) to create temporary result sets and simplify query readability. 
• Leverage Window functions to perform advanced analytical operations, such as ranking, partitioning, and aggregations, within SQL queries.
• Optimize SQL queries for performance by using appropriate indexing strategies and query execution plans.
• Employ various JOIN operations (INNER JOIN, LEFT JOIN, FULL OUTER JOIN) to merge data from multiple database tables efficiently.
• Create subqueries and correlated subqueries when necessary to retrieve specific subsets of data.
• Implement conditional logic and CASE statements within SQL queries to handle complex data transformations.
• Continuously optimize SQL queries for performance, scalability, and maintainability. 
• Monitor and tune database performance to ensure efficient data retrieval.

2.    To build and enhance dashboards to support Process Automation

• Build and enhance Power BI dashboards with existing databases (SQL database, etc.) on different Order To Cash (O2C) topics.
• Maintain and improve current Power BI dashboards, including enhancing SQL scripts in databases and DAX measures in Power BI.
• Provide technical support to resolve data-related issues and troubleshoot problems in dashboards, and reports.
• Develop Python scripts to streamline and automate manual data transformation processes. 
• Identify repetitive data preparation tasks and create reusable Python scripts to perform data cleansing, formatting, and aggregation. 
• Continuously optimize and enhance Python scripts for performance, scalability, and efficiency.

3.    Cross-Functional Collaboration

• Collaborate and align with central departments/stakeholders to support in achieving sales target
• Manage multiple projects simultaneously, ensuring timely delivery of data analysis and reporting solutions. 
• Collaborate with project stakeholders to define project scope, objectives, and deliverables.

1. Develop a product monitoring solution for reporting the product health and statistics.
2. Develop a access management framework for user and product team  (e.g. RBAC, RuBAC, DAC)
3. Good in scripting languages such as PowerShell, Python, or Bash.
4. Capacity to think critically and devise innovative solutions.
5. Good knowledge in cloud computing platforms like Azure, AWS  
6. Able to work with automation tools (Ex. Power Automate) for product improvement activities
7. Support technical team to develop automation workflow for operation efficiency

Purpose: This role will be part of Catalyst, the in-house advertising agency of NBCUniversal’s international Ad Sales division that works with household-name clients from across the globe.

We deploy insights into our worldwide audience to develop innovative and inspiring creative solutions across the full portfolio of NBCUniversal properties – from entertainment to sports to news; from TV and digital platforms to events and theme parks.

As a Events & Experience Intern, you’ll support the event team in Asia & EMEA to deliver a range of events – live, virtual, and hybrid.

Your responsibilities may span the following areas:

• Assist in the production of various NBC Universal editorial and commercial events; support the International Events Team to develop, plan and execute strategic event programs that are targeted at senior executives and policymakers from across industries and governments.
• Communicating with vendors and partners in a timely and efficient manner in relation to Event logistics
• Assist in the audience booking process, including curating the invitation list, identifying potential audience members and acquiring attendees to our market-leading global events
• Source contact information through a variety of channels, including but not limited to desktop research, direct external outreach, relationships with internal and external partners, and acquired databases
• Source external organizations to partner with to attract their member to our regional or global events
• Communicate event details to registered attendees and build relationships ahead of the event to ensure their attendance
• Deliver departmental analysis/reporting, including help putting together presentations and post-event analysis for internal reporting purposes which in turn will influence future decisions.
• Provide global insights through market research and curating of potential audience list for event proposals
• Updating various industry event lists, documents and charts
• Any other tasks related to the organisation and management of the Events as requested by Catalyst International from time to time

Purpose: This role will be part of Catalyst, the in-house advertising agency of NBCUniversal’s international Ad Sales division that works with household-name clients from across the globe.

We deploy insights into our worldwide audience to develop innovative and inspiring creative solutions across the full portfolio of NBCUniversal properties – from entertainment to sports to news; from TV and digital platforms to events and theme parks.

As an Events & Experience Intern, you’ll support the event team in Asia & EMEA to deliver a range of events – live, virtual, and hybrid.

Your responsibilities may span the following areas:

• Assist in the production of various NBC Universal editorial and commercial events; support the International Events Team to develop, plan and execute strategic event programs that are targeted at senior executives and policymakers from across industries and governments.
• Communicating with vendors and partners in a timely and efficient manner in relation to Event logistics
• Assist in the audience booking process, including curating the invitation list, identifying potential audience members and acquiring attendees to our market-leading global events
• Source contact information through a variety of channels, including but not limited to desktop research, direct external outreach, relationships with internal and external partners, and acquired databases
• Source external organizations to partner with to attract their member to our regional or global events
• Communicate event details to registered attendees and build relationships ahead of the event to ensure their attendance
• Deliver departmental analysis/reporting, including help putting together presentations and post-event analysis for internal reporting purposes which in turn will influence future decisions.
• Provide global insights through market research and curating of potential audience list for event proposals
• Updating various industry event lists, documents and charts
• Any other tasks related to the organization and management of the Events as requested by Catalyst International from time to time

1. Work with our Success Network Leader to support sales targets for Customer Outcomes
2. Work with our Program Governance and ACE Leaders on key initiatives to support the Success Network ecosystem build
3. Management and communications plan to support new Partner Program Requirements
4. Management of executive calendars and executive briefing documents
5. Support of partner marketing and communications activities
6. Operational activities including biweekly reporting, QBRs, and All Hands meetings by coordinating the reporting across the team, supporting slideware creation, and coordinating guest speakers