Total 1,220 customer experience manager job vacancies in D27 Yishun, Sembawang

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• · Developing goals for the development team and business growth and ensuring they are met.
• · Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles & Responsibilities

Job Description:We are seeking an experienced and strategic E-commerce Manager to oversee our online sales and presence. The ideal candidate will have a proven track record in managing e-commerce platforms, driving sales, and optimizing the customer experience.

• Develop and manage the eCommerce strategy for trade partners, ensuring alignment with overall business objectives.
• Oversee the execution of eCommerce operations, including product assortment, pricing strategies, promotions, and inventory management.
• Collaborate with sales teams to ensure seamless integration of eCommerce initiatives with offline trade strategies.
• Optimize product listings, ensuring they are compelling, accurate, and optimized for search and conversion.
• Monitor, analyze, and report on key performance metrics (KPIs) for eCommerce and digital marketing activities.

Requirement

• Has relevant experience in the E-commerce and Anesthetic industry.
• Excellent communication and interpersonal skills
• Proficiency in social media platform and Microsoft office.
• Excellent organizational and time-management skills
• Strong troubleshooting and problem-solving skills
• Good interpersonal and communication skills
• Bachelor’s degree in any field.

Job Summary

IT Planning & Finance: The successful applicant will be part of the team in Technology Business Management (TBM) Unit.

The applicant is responsible for supporting the effective planning, reporting, and financial oversight of the Technology

Group (TG) projects and initiatives. This role focuses on driving governance processes, ensuring alignment between strategic

IT plans, and maintaining robust financial management practices. The individual will work closely with internal teams to

execute financial reporting, project planning, and budgeting activities across the organisation.

Key Responsibilities

1. IT Planning & Governance

• Project Pipeline and Portfolio Management: Support the development and reporting of the TG project pipeline, including tracking and analysing project performance and key deliverables.

• Business-As-Usual (BAU) Reporting: Assist in preparing BAU performance reports for ongoing TG initiatives and align with overall strategic goals.

• Manpower Planning: Contribute to TG manpower planning processes, ensuring adequate staffing for IT projects and initiatives based on current and future needs.

• Transformation Office Support: Assist in activities related to the TG Transformation Office, helping to align project governance with the Digital Government Blueprint and other long-term strategic plans.

• Governance Frameworks: Assist in the implementation of IT governance frameworks to ensure compliance with organisational policies and standards.

2. IT Financial Management

• Budgeting and Financial Planning: Support the preparation of TG’s annual financial budget, working with divisions to ensure accurate forecasting of project costs and IT resource allocation.

• Financial Reporting: Assist in tracking financial performance across TG projects, including monthly and quarterly reporting on expenses, revenue, and capital expenditures.

• Asset Ownership and Management: Support the implementation of TG’s asset ownership framework, tracking and managing IT assets, ensuring accurate financial records are maintained.

• Workday Data Management: Assist in the management and maintenance of the TG Workday data management framework, ensuring financial data is accurate, updated, and aligned with TG project objectives.

• Expense Tracking and Forecasting: Collaborate with divisions to execute monthly financial forecasts, tracking variances and ensuring budget adherence.

What we are looking for

Requirements:

• Min. 5 years of experience in IT governance, project planning, or financial management.

• Strong understanding of IT project planning, governance frameworks, and financial reporting.

• Experience in financial budgeting, expense tracking, and project portfolio management.

• Familiarity with financial and resource management tools (e.g., Workday) and IT budgeting frameworks.

• Excellent organisational, analytical, and communication skills.

• Ability to manage multiple priorities and work with cross-functional teams.

Key Skills:

• IT Project Planning and Governance

• Financial Budgeting and Reporting

• Data Management and Financial Systems (Workday or similar)

• Stakeholder Collaboration and Communication

Job Summary

IT Resourcing & Commercials

The successful applicant will be part of the team in Technology Business Management (TBM) Unit. The applicant is responsible for supporting vendor management and procurement processes. This position supports the Technology Group (TG) in its day-to-day management, vendor relations, and strategic procurement activities, while maintaining alignment with organisational goals and ensuring compliance with procurement standards.

Key Responsibilities

1. IT Management Support

• Vendor and WOG Engagement: Assist in facilitating engagement between TG and external vendors, as well as Whole-of-Government (WOG) entities, to ensure collaboration and alignment with key initiatives.

• Event and Initiative Management: Coordinate and provide logistical support for TG-hosted events and industry initiatives, ensuring effective execution.

• Office Space and Planning: Contribute to the planning and management of TG office space, ensuring optimal usage for team members and operational requirements.

• Executive Support: Provide administrative support to TG leadership, including scheduling meetings, managing travel logistics, and preparing materials for executive presentations and initiatives.

2. IT Resourcing & Commercials

• Vendor Performance and Spend Analysis: Assist in tracking and analysing the performance of TG vendors, ensuring alignment with service level agreements (SLAs) and budgetary constraints.

• Augmented Resource Planning: Support TG’s augmented resource planning by helping with workforce forecasting, allocation, and budgeting to meet project and operational demands.

• Strategic Vendor Partnerships: Contribute to the management of strategic vendor relationships, focusing on dependency management and optimising partnerships to meet TG objectives.

• Procurement and Contract Management: Assist in the management of procurement documentation (AORs, PRs, POs, Contracts), ensuring compliance with organisational standards. Help maintain the central contract repository.

• Demand Aggregation and Bulk Procurement: Support the execution of demand aggregation and bulk procurement processes, ensuring cost-effective purchasing and efficient resource allocation across the TG.

What we are looking for

Requirements:

• 3-5 years of experience in IT operations, vendor management, or procurement.

• Strong understanding of vendor management, resourcing, and procurement processes.

• Familiarity with procurement documentation standards, contract management, and demand aggregation.

• Experience in managing vendor relationships and analysing performance metrics.

• Excellent organisational, communication, and analytical skills.

• Ability to manage multiple tasks and support cross-functional teams in a fast-paced environment.

Key Skills:

• Vendor Performance Management

• IT Resourcing and Workforce Planning

• Procurement and Contract Management

• Event and Initiative Management

• Analytical and Financial Reporting Skills

• Stakeholder and Vendor Engagement

Job Summary

As a Governance Risk and Compliance Specialist to join our team, this role is crucial in developing and maintaining a robust culture of technology and cybersecurity risk governance across our organization.

The ideal candidate will have at least 5 years of relevant experience in ICT cybersecurity, data security, audit management, governance, and risk compliance management. He or She will be responsible for providing expert advice on cyber security requirements, reviewing and establishing ICT policies, and supporting various aspects of our tech governance framework.

This role offers an opportunity to make a significant impact on our organization's ICT risk management and governance practices. The successful candidate will work with cross-functional teams for maintaining the highest standards of cybersecurity and ICT compliance.

Key Responsibilities

• Develop the culture of Tech risk governance and management across the organisation, and ensure proper accountability in the management, tracking and reporting of tech and cyber risks
• Provide subject matter advice to internal stakeholders on cyber security requirements that the Authority is required to comply with, including MAS’ internal policies and standards, as well as policies and standards from GovTech and Cyber Security Agency of Singapore
• Review and establish ICT policies and process controls and conduct compliance checks.
• Support team lead and work with internal stakeholders to:
• Track and monitor tech projects and initiatives to meet compliance requirements.
• Track and monitor of Key Risk Indicators and Control Self-Assessment as part of Tech governance framework.
• Track and monitor incident reporting, including reviewing, monitoring, and reporting on the corrective measures and improvement areas.
• Participate in consultation and conduct gap analysis against new or revised requirements.
• Assess and seek waiver approvals for deviations and risk treatment strategies.
• Organise risk forums, including monitoring of action plans.
• Coordinate and facilitate IT / cyber security audits.
• Track remediation plans to address audit findings.
• Follow up on remediation actions, security and risk assessments with respective stakeholders and project and application managers.
• Recommend the re-engineering and streaming of processes to enhance effectiveness of control simplemented.
• Present management reporting to stakeholders, with analysis of data and trends, and recommend next steps.
• Enhance training and other materials in ICT risk management, document case studies and good practices.

What we are looking for

• At least 5 years relevant experience in ICT cybersecurity, data security, audit management, governance, risk and compliance management
• Relevant certifications in IT governance, IT audit, cyber or data security (e.g. CISSP, CISM, CISA, etc.) preferred
• Ability to work with cross-functional, multi-disciplined team to operationalise monitor security policies and procedures.
• Knowledge of Instruction Manual 8 and CSA Cybersecurity Code of Practice preferred
• Technical knowledge of security vulnerabilities, validation of remediations and risk assessments.
• Relevant experience in data visualisation and analytics.

Skillset:

• Strong analytical, reasoning and problem-solving skills.
• Meticulous with an eye for detail.
• Good oral and written communication skills
• Ability to work independently and assume responsibility for project deliverables.
• Team player who is proactive and collaborative
• Experience in reporting and dashboard using JIRA is preferred.

Job Specifications (Plant Manager- Plant Based Food Manufacturing)

· Provide expertise in equipment and production process of beverage manufacturing, including Can Filling and PET lines.

· Manage and execute production operations, processes and routines.

· Ascertain that all processes are carried out in accordance to the company's food safety policies and GMPs.

· Monitor, control and improve product quality, ensuring the products are produced within standard of quality, productivity and costs.

· Identify and resolve operational problems in a timely manner to prevent any mishandling and production delay.

· Initiates and implements process improvements and maintain production SOPs.

· Implement workplace safety and health, GMP and HACCP required for plant operation.

· Plan and organize manpower including recruit, train and onboard new employees and production workers.

· Oversee operations to ensure safety.

· Develop plans that help operations run smoothly.

· Create and manage budgets.

· Collect and review data to reduce inefficiencies and waste.

· Analyse data and create reports to present to executives regarding processes.

· Evaluate employees and give suggestions for improvement.

· Oversee work schedules to ensure coverage.

· Perform routine safety checks on equipment

Job Requirements

· Minimum Diploma in Food/Beverage Technology, Engineering, or equivalent.

· Minimum 5 years' work experience in Food manufacturing environment.

· Established Leader; Has ability to motivate a team of operators, Technicians and Supervisors.

· Strong knowledge of implementing and maintaining high GMP/HACCP standards.

· Experience in implementing workplace Safety & Environmental regulations

• Recruit, train, motivate, and evaluate team performance, resolving conflicts as needed.
• Contribute to strategic planning, manage project timelines and resources, and make decisions.
• Collaborate with other departments and report progress and needs to senior management.
• Develop and monitor budgets, allocate tasks and personnel effectively.
• Identify inefficiencies and implement improvements to increase productivity.
• Ensure adherence to company policies and manage potential risks.

• Recruit, train, motivate, and evaluate team performance, resolving conflicts as needed.
• Contribute to strategic planning, manage project timelines and resources, and make decisions.
• Collaborate with other departments and report progress and needs to senior management.
• Develop and monitor budgets, allocate tasks and personnel effectively.
• Identify inefficiencies and implement improvements to increase productivity.
• Ensure adherence to company policies and manage potential risks.

• Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.
• Reviewing orders before and after delivery to ensure that orders are complete
• Assisting with loading and unloading items from vehicles, able to carry heavy goods
• Class 3 licence Lorry Driver (manual)

• Support the Accounts Payable (AP) function.
• Ensure accurate vendor records in SAP.
• Review monthly bank reconciliations and prepare cash flow forecasts.
• Generate monthly management reports and respond to finance team inquiries.
• Prepare and reconcile monthly accrual schedules for expenses.
• Oversee GST submissions and ensure compliance.
• Reconcile third-party Goods-In-Transit (GIT) accounts.
• Manage the fixed asset register and organize capex documentation.
• Liaise with tax consultants, external auditors, and the company secretary on audit and legal matters.
• Prepare XBRL filings for financial statements.
• Submit periodic reports to the Department of Statistics.
• Any other duties as assigned.
• With experience with using Quickbook software for handling account related work is preferred.
• Monthly cash book closing.

• Support the Accounts Payable (AP) function.
• Ensure accurate vendor records in SAP.
• Review monthly bank reconciliations and prepare cash flow forecasts.
• Generate monthly management reports and respond to finance team inquiries.
• Prepare and reconcile monthly accrual schedules for expenses.
• Oversee GST submissions and ensure compliance.
• Reconcile third-party Goods-In-Transit (GIT) accounts.
• Manage the fixed asset register and organize capex documentation.
• Liaise with tax consultants, external auditors, and the company secretary on audit and legal matters.
• Prepare XBRL filings for financial statements.
• Submit periodic reports to the Department of Statistics.
• Any other duties as assigned.
• With experience with using Quickbook software for handling account related work is preferred.
• Monthly cash book closing.

JOB DESCRIPTION

Department: Quality Assurance

Report to: Senior Engineer

Functional Relationships with:

Relationship with Production, Process Engineering, Machine Engineering, Quality Control, Sales

POSITION PROFILE:

Based in: Singapore

Job Site: Yishun

The successful candidate will: take charge of customer handling (care/support) scope. Provide statistical information about MLCC customer complaint for quality improvement by identifying the testing methods and samples and provide necessary support to various departments.

Key Duties & Responsibilities:

• Handling of internal complaint from production, sales etc.
• Handling of external complaint from customers
• Analysis the complaint and establish statistical data by identifying sample size and acceptable error
• Monitor and review quarterly data based on customer’s complaint
• Prepares reports by collecting, analyzing and summarizing data
• Provide recommendations for improvement and reduction of complaint
• Provide technical support to the customer
• Manage of detective material return

Ability / Competency Required:

• Degree in any Engineering field
• Good interpersonal and communication skills
• Ability to work well in a team
• Problem solver
• Ability to perform multi-tasking
• Knowledge of IATF16949 will be an added advantage
• With statistical knowledge
• Attention to detail

Key Responsibilities

• Manage the requirements and functional solution aspects of the System and all the interconnectivity with external parties
• Analyze and manage the operation backlog and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders needs.
• Work with the stakeholders to ensure smooth deployment of the enhancements
• Prepare documentation (e.g. SOPs) on the operation or maintenance of technical systems and identify use cases to automate BAU processes
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by teams and assists with project documentation as needed
• Analyse and streamline operations to minimise recurrent issues

What we are looking for

• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Proven experience in managing operations, handling of issues, and systems monitoring.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

• Develop, maintain and support custom-built software application
• Preparation of technical documentation on Jira and Confluence
• Perform unit testing on software deliverables and provide the relevant assistance during product test, integration test and user acceptance test
• Provide post-implementation support and carry out investigation and troubleshooting when necessary

Qualifications

• Minimum 5+ years experience in C# .Net Development preferably on .Net Framework
• Experience with presentation frameworks: WPF and ASP.net
• Familiar with relational database concepts and SQL experience preferably on MS SQL
• Experience using Git and have a good understanding of Git workflow
• Experience working in Agile Scrum teams and productivity tools like Jira and Confluence
• Exposure to DevOps tools like Jenkins and Kubernetes will be a bonus

• Oversee the workshop operations and ensure compliance with industry or manufacturers’ service and repair quality and standards
• Ensure compliance with Ministry of Manpower workplace safety and health standards
• Ensure motor vehicle service staff comply with environmental laws and regulations
• Oversee the disposal of wastes such as used engine oil, and soot to ensure adherence to health and safety laws
• Assign and schedule work duties to motor vehicle service staff according to their skills
• Oversee the inspection of motor vehicles to identify faulty components and facilitate the process of repairs
• Assist technicians in the diagnostic of motor vehicle problems, offer solutions and advice
• Supervise the activities of motor vehicle service technicians and mechanics to facilitate efficient job performance and timely repairs
• Oversee the operations of the various diagnostic machines
• Conduct test drives of serviced or repaired motor vehicles to monitor quality standards
• Ensure that Customer Service Advisors contact customers and arrange for the customers to bring their motor vehicles for servicing or repairs
• Conduct price negotiations with clients to reach a favourable bargain for both management and client
• Follow up with customers to obtain feedback and ensure they are satisfied with the service standards
• Listen to client complaints and assist in addressing their issues and resolving challenges
• Evaluate the performance of motor vehicle service staff in order to acknowledge efficient employees and guide underperforming ones
• Oversee the hiring and training of an effective motor vehicle service team
• Maintain an accurate record of all accounts and relevant financial information
• Monitor inventory to regulate and ensure the availability of required vehicle parts
• Oversee the procurement of vehicle parts, automotive equipment, and various other items required in the workshop
• Review and manage operating performance such as job orders, revenues, gross profit, operating costs, and operating profits on a regular basis
• Attend technical workshops and study relevant publications to stay up-to-date with developments in the automotive service industry

Job Summary:

We are seeking a talented Technical Consultant – Microsoft Dynamics Customer Engagement (CE) to join our team. The ideal candidate will play a key role in designing, developing, and implementing CRM solutions using Microsoft Dynamics CE (formerly Dynamics 365 CRM). You will collaborate with cross-functional teams, analyze business requirements, and ensure the smooth delivery of tailored solutions that drive customer engagement, optimize operations, and enhance business value.

Key Responsibilities:

• Solution Design & Development:Design, configure, and customize Dynamics CE modules (Sales, Marketing, Customer Service, Field Service).
  Develop plugins, workflows, and custom scripts to extend platform capabilities.
  Integrate Microsoft Dynamics CE with other systems and applications using APIs and connectors (Power Platform, Azure services).
  
• Client Collaboration & Requirements Gathering:Engage with clients and stakeholders to understand business needs and translate them into technical solutions.
  Conduct workshops and requirement analysis sessions to gather functional and non-functional requirements.
  
• Implementation & Deployment:Perform end-to-end implementation of Dynamics CE, ensuring successful system integration and smooth go-live.
  Configure security roles, business rules, entities, and dashboards tailored to business processes.
  
• Testing & Troubleshooting:Perform SIT/UAT testing and troubleshoot technical issues to ensure quality delivery.
  Provide post-implementation support and maintenance to ensure system stability and user adoption.
  
• Documentation & Training:Create technical documentation, including solution design documents and user manuals.
  Provide training to end users and support teams to enable effective use of the Dynamics CE platform.
  

Qualifications & Skills:

• Education: Bachelor’s degree in Computer Science, Information Technology, or related field.
• Experience: 3+ years of experience working with Microsoft Dynamics CE / Dynamics 365 CRM.
• Technical Skills:Proficiency in customizing and extending Dynamics CE using C#, JavaScript, Power Automate, and PowerApps.
  Experience with Azure integration, Power BI, and other Microsoft tools.
  Strong knowledge of SQL Server, data modeling, and relational databases.
  Familiarity with CRM workflows, business process flows, and plugins.
  Knowledge of RESTful APIs and third-party integration methods.
  
• Soft Skills:Strong problem-solving abilities and attention to detail.
  Excellent communication and client-facing skills.
  Ability to work independently and in collaborative team environments
  

We are seeking an experienced Technical Consultant for Microsoft Dynamics Customer Insights to join our team. The ideal candidate will play a key role in helping clients leverage the power of Dynamics 365 Customer Insights (CI) to improve customer engagement, optimize business processes, and gain actionable insights. The consultant will design, implement, and customize solutions that integrate with various data systems to deliver personalized customer journeys and insights.

Key Responsibilities

• Solution Design and Development:Collaborate with business stakeholders to understand requirements and propose innovative solutions using Microsoft Dynamics Customer Insights.
  Customize and configure the CI environment, including data ingestion pipelines, audience segmentation, customer profiles, and data unification models.
  
• Integration and Data Management:Integrate CI with other systems (e.g., Dynamics 365 CRM, ERP, Azure services, Power Platform, and third-party applications).
  Design data models, data flows, and APIs to ensure seamless data ingestion, enrichment, and export.
  Ensure data quality and establish best practices for data governance and compliance with GDPR and other relevant standards.
  
• Implementation and Support:Oversee the end-to-end deployment of Customer Insights solutions, ensuring alignment with business objectives and technical specifications.
  Provide hands-on technical support during UAT, system testing, and post-deployment stages.
  Develop and maintain technical documentation, including architecture diagrams, configurations, and user manuals.
  
• Client Engagement and Consulting:Act as a trusted advisor to clients, guiding them on best practices for customer data platforms, analytics, and actionable insights.
  Conduct training sessions for end-users and administrators on the effective use of Customer Insights and its features.
  Collaborate with cross-functional teams (sales, marketing, development, data science) to align technical delivery with business goals.
  

Required Skills and Qualifications

• 3+ years of experience in implementing Microsoft Dynamics 365 solutions, with a focus on Customer Insights.
• Strong understanding of customer data platforms (CDPs) and how they drive customer engagement and analytics.
• Expertise in data modeling, data transformation (ETL), and integration with external data sources.
• Hands-on experience with Power BI, Azure Data Factory, Azure Synapse Analytics, or related cloud services.
• Familiarity with CRM systems (e.g., Dynamics 365 Sales, Marketing, or Customer Service) and their integration with CI.
• Strong programming knowledge (e.g., Power Automate, JavaScript, C#, or SQL).
• Proven ability to troubleshoot technical issues and provide customer support.
• Experience with data governance, privacy laws (e.g., GDPR), and data security best practices.
• Excellent communication and presentation skills, with the ability to translate technical concepts for non-technical stakeholders.

• Planning and scheduling of projects
• To manage M&E construction projects and to monitor the projects are carried out with respect to the target schedule
• To handle design for Electrical and ELV works and to ensure clients' requirements are met
• To attend project meeting and to coordinate with clients, consultants, main contractors and sub contractors
• Preparation of Progress Claim, Materials Submission, Risk Assessment, Progress Report, Shop Drawings & As Built Drawings for projects
• To forecast and anticipate possible issue for projects and to eliminate potential risks

Job Advertisement:

Hiring of Assistance Project Manager / Project Team Leader / Project Supervisor / Foreman

Position: Assistance Project Manager / Project Team Leader / Project Supervisor / Foreman

Location: 16 Woodlands Industrial Park E1 # 05-03 S757737

Employment Type: Full-Time

Key Responsibilities:

- Supervise workers at job sites ensuring safety & tasks completed

- Conduct house units pre-inspection before execution of waterproofing repair

Requirements:

- Building maintenance / Electrical / Electronic / Waterproofing experience are preferred

- Fresh / no experience are welcome too as OJT ( on-job-training ) will be provided - Energetic & Willing to learn

- Female candidates are welcome who works in Facility maintenance

- Class 3 Driving License ( Manual )

- “ N” , “O” level “ & ITE qualification

Benefits

Commercial lorry provided can be driven home ( season car pass included )

What We Offer:

- Competitive salary and benefits package. ( Subjected to experience & qualification )

- Opportunity to work on diverse and challenging projects.

- Supportive and collaborative work environment.

How to Apply:

Interested candidates are invited to submit their resume (CV) detailing their relevant experience and expected salary to [email protected]

Alternative, you may WhatsApp to +65 9652 9971 for your application

Please stated the job title application " Assistance Project Manager or Project Team Leader or Project Supervisor or Foreman

We are looking for a talented Backend Developer to join our team. The ideal candidate will have expertise in deploying applications on AWS, experience with Docker, a solid understanding of databases, and familiarity with message queues, particularly MQTT. Experience with Python is a plus. If you enjoy working on scalable systems and thrive in a collaborative environment, we’d love to hear from you!

Key Responsibilities

• Design, develop, and maintain robust backend systems.
• Deploy and manage applications on AWS using services such as EC2, Lambda, S3, or ECS.
• Build and manage containerized applications using Docker.
• Work with both SQL and NoSQL databases, ensuring high availability and performance.
• Implement message queues, focusing on MQTT for communication between distributed systems.
• Collaborate with cross-functional teams to gather requirements and deliver efficient solutions.
• Write clean, scalable, and well-documented code following best practices.
• Monitor and troubleshoot backend systems to ensure uptime and reliability.
• Optimize existing code and services for performance and scalability.
• 
  

Required Skills and Qualifications

• 3+ years of experience in backend development.
• Strong hands-on experience with AWS deployment and services.
• Expertise in Docker containerization and orchestration.
• Solid knowledge of databases (SQL and NoSQL).
• Familiarity with message queues, particularly MQTT.
• Proficiency in any backend programming language (e.g., Java, Node.js, Go, or Python).
• Experience in version control tools like Git.
• Ability to write efficient, maintainable, and scalable code.
• Strong analytical and problem-solving skills.
• Familiarity with CI/CD pipelines is a plus

.

Preferred Skills

• Python development experience.
• Knowledge of additional AWS tools and services (e.g., CloudWatch, RDS, DynamoDB).
• Exposure to DevOps practices.
• Experience working in Agile or Scrum environments.

Job Summary

We are seeking an experienced Project Manager to lead and manage cross-functional projects from initiation to completion. The ideal candidate will be responsible for coordinating with stakeholders, managing teams, and ensuring project deliverables align with business goals, timelines, and budgets. This role requires excellent organizational, communication, and problem-solving skills, with a strong focus on delivering high-quality results.

Key Responsibilities

• Project Planning & Execution:Define project scope, objectives, and deliverables in collaboration with stakeholders.
  Develop detailed project plans, timelines, and budgets to track progress.
  Manage project phases including initiation, planning, execution, monitoring, and closure.
  
• Stakeholder Management:Collaborate with cross-functional teams, including developers, designers, analysts, and vendors.
  Act as a point of contact for clients and stakeholders, providing regular status updates and reports.
  Identify and manage risks, issues, and dependencies, providing mitigation strategies.
  
• Team Leadership:Lead and coordinate onshore and offshore teams to ensure successful delivery.
  Facilitate team meetings, sprint planning, and retrospectives.
  Foster a collaborative and productive working environment.
  
• Performance Monitoring & Reporting:Monitor key project metrics and KPIs to ensure milestones are met.
  Prepare and present project reports for senior management and stakeholders.
  Conduct post-project reviews to identify lessons learned and improve future processes.
  
• Vendor & Resource Management:Manage vendor relationships, negotiate contracts, and oversee deliverables.
  Allocate resources efficiently to meet project goals and business requirements.
  

Qualifications & Skills

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field.
• 5+ years of project management experience in IT, software development, or related industries.
• Strong knowledge of Agile, Scrum, and Waterfall methodologies.
• Proficient in project management tools such as Jira, Microsoft Project, ClickUp, or Trello.
• Experience in managing budgets, timelines, and vendor relationships.
• Exceptional communication and interpersonal skills.
• Strong problem-solving skills with the ability to manage multiple priorities.
• PMP, PRINCE2, or Scrum Master Certification is highly preferred.

Preferred Experience

• Experience working with cloud platforms (AWS, Azure) and DevOps tools (Docker, Jenkins, Kubernetes).
• Familiarity with finance, e-commerce, logistics, or digital marketing industries.
• Prior experience managing offshore teams and handling complex, multi-phase projects.
• Knowledge of CI/CD pipelines, IT infrastructure projects, and system migrations.

The Procurement Manager will lead the procurement team in sourcing, negotiating, and purchasing the necessary products and services that the organization requires. The role includes managing supplier relationships, ensuring that all procurement processes are carried out in compliance with company policies, and achieving the best possible value for goods and services.

• Develop and Implement Procurement Strategies
• Supplier Management
• Contract Negotiation and Management
• Cost Optimization
• Procurement Process Management
• Budget Management
• Risk Management
• Team Leadership and Development
• Reporting and Analysis

Qualifications

- Bachelor’s degree in supply chain management, Business Administration, or a related field (Master’s degree is a plus).

- Proven experience as a Procurement Manager or in a similar procurement or supply chain role.

- Strong negotiation and communication skills.

- Knowledge of procurement software and systems.

- Excellent organizational and leadership abilities.

- Strong analytical skills and attention to detail.

• Work closely with the Management and Line Departments in the pursuit for continuous improvements in the service, products and menu items, promotions and to meet productivity and profitability KPIs set by the Management.
• Plan the weekly staff roster, rotate and schedule all staff for full coverage to maximize productivity.
• Manage the sales revenue and operating expenses of the outlet, in accordance with the budget, so as to ensure cost optimization and minimize wastage.
• Monitor the activities of competitors and constantly find ways to improve menu offering and customer experience, so as to grow the F&B outlet’s revenue.
• To be actively involved in the advertising and marketing of the F&B outlet, and to work closely with the Marketing and Banquet teams.
• Responsible for ensuring and maintaining high level of customer satisfaction and to attend to customer issues promptly.
• To provide excellent service standards at all times, and to ensure courteous and efficient food and beverage services to the customers.
• Review customer feedback forms / outlet logbook on operational issues to correct and implement measures for improvement in food, beverage and service standards.
• Manage the training and management of staff, including conducting daily staff briefing and staff discipline.
• Work closely with the Kitchen Head Chef and the Kitchen team to ensure timely delivery of quality food.
• Ensure workplace cleanliness, and that the safety and food hygiene standards are met at all times.
• In charge of cash management of daily accounts, in liaison with the Accounts Department in the Head Office.

Requierments.

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).

• At least 3-5 years of experience in restaurant management or a similar role.

• Strong leadership, communication, and interpersonal skills.

• Excellent organizational and multitasking abilities.

• Proficient in restaurant management software and point of sale (POS) systems.

• Knowledge of food and beverage service and best practices.

Personal Attributes:

• High attention to detail and problem-solving skills.

• Ability to work under pressure in a fast-paced environment.

• Passion for food, beverage, and delivering an exceptional guest experience.

Objectives of this role

• Developing and implementing procurement strategies and policies for cost optimisation and enhancing supply chain efficiency.
• Identifying, evaluating and selecting suppliers based on quality, reliability, cost-effectiveness and adherence to ethical and sustainability standards.
• Negotiating contracts and terms with suppliers to ensure favourable pricing, payment terms and mutually beneficial agreements.
• Collaborating with internal stakeholders to understand their requirements and align procurement activities with organisational goals.
• Conducting market research and analysis to stay updated on industry trends, supplier capabilities and pricing fluctuations.
• Managing supplier relationships, including ongoing performance evaluation, issue resolution and fostering long-term partnerships.
• Monitoring inventory levels, analysing demand patterns and implementing inventory management strategies to manage stock levels and avoid shortages or excesses.

Job Summary:
We are seeking a skilled and detail-oriented Construction Project Manager with a strong understanding of architectural principles to oversee and manage construction projects from planning through completion. The ideal candidate will have expertise in construction project management as well as a working knowledge of architectural design, allowing them to coordinate effectively with design teams, contractors, and other stakeholders. This role involves managing timelines, budgets, and project execution to ensure that all construction work meets quality standards and architectural specifications.

Key Responsibilities:

1. Project Planning and Coordination:Oversee the entire lifecycle of construction projects, from initial planning to final handover.
   Collaborate with architects, engineers, contractors, and clients to develop project plans and specifications.
   Review architectural drawings and ensure construction teams understand design intent and technical details.
   Monitor project progress and ensure adherence to timelines and deliverables.
   
2. Budgeting and Cost Management:Develop and manage project budgets, ensuring cost-effective procurement of materials and labor.
   Monitor expenses and address any cost overruns or budget discrepancies.
   Prepare financial reports and ensure accurate tracking of project expenditures.
   
3. Site Management:Supervise on-site construction activities to ensure that work aligns with design and quality standards.
   Ensure that all construction work complies with local building codes, safety regulations, and architectural plans.
   Resolve any issues related to design conflicts, delays, or material shortages.
   
4. Stakeholder Communication:Serve as the primary point of contact between the client, design team, and construction crew.
   Provide regular updates to stakeholders regarding project milestones, potential risks, and progress.
   Facilitate communication between architects and contractors to address design changes or clarifications.
   
5. Quality Assurance and Compliance:Ensure that all construction work meets architectural, safety, and quality standards.
   Conduct site inspections to assess the quality of work and identify any issues that need corrective action.
   Manage and oversee the final handover of completed projects to clients, ensuring full compliance with project requirements.
   
6. Risk Management:Identify potential risks related to design, construction, or budget, and develop strategies to mitigate them.
   Ensure safety protocols are strictly followed on-site to prevent accidents and ensure compliance with legal and regulatory standards.