Total 5,108 customer experience manager job vacancies in changi road singapore

Position summary:

Technical Project Manager (TPM) is responsible for leading the delivery of large, strategic, and complex data integration projects on behalf of our customers. You will work closely with project team members, and few other internal team to ensure successful project delivery. The TPM is ultimately responsible for the leadership, financial management, quality, and timely delivery of the project for our customer.

Key Responsibilities:

• Responsible to manage multiple projects and ensure time bound delivery and quality as expected by customer
• Build Project plans including work break down structure, scheduling, resourcing, product availability, remote installation, pre-requisites etc.
• Provide the single point of contact for resolution of project related issues
• Conduct project kickoffs and regular project status meetings
• Act as the primary interface point into broader technical teams to ensure the full breadth and depth of the organization is leveraged for the customer’s success
• Provide overall project leadership and direct project teams in the delivery of high-quality products within committed timeframes and budgets
• Ensure complete understanding of the project estimates and project scope in order to lead the team to deliver within the boundaries of the given estimates and assumptions
• Communicate overall project status to the customer
• Baseline and track project plans
• Identify and mitigate risks and critical path items
• Work with customer for pre-requisites, tracking of the project and change requests
• Liaise with customer and internal teams to resolve any issues related to project execution.
• Manage escalations and prioritization
• Closely work with Technical Delivery Manager/System Architect for internal execution activities
• Ensure logistics and paperwork is in place for the requisite projects for a delivery
• Prepare and publish weekly and monthly project status report to all stakeholders.
• Prepare and publish project closure report at the end of the project
• Travel to customer locations or Mobileum offices, as required

Desired Profile

Technical -

• PMP or Prince 2 Certification or equivalent project management qualification
• Domain Knowledge – GSM/ CDMA Protocol level knowledge is a MUST
• Expert Project Management skills including: estimating, scope management, budgetmanagement, time management, risk management, change management, issue/conflict resolution, communication management, quality management, testing plans, training plans, team management
• Skills and knowledge acquired through participation in the delivery of data integration initiatives in each of the following areas: change management, release management, configuration management, systems integration, systems development life cycle methodologies, quality assurance and testing, requirements gathering, and systems analysis and design
• Experienced in handling solution, integration and testing related discussions
• Knowledge of various system interfaces and commissioning activities
• Use of project management tools like MS Project or equivalent
• Sound documentation and presentation skills using Microsoft Office

Non-Technical –

• 10+ years project delivery experience managing large or complex data integration projects as a Project Manager, Technical Lead, Lead Developer, or Lead Business Analyst
• Strong history and track record of completing quality projects on time, as well as a proven track record coaching and mentoring others to success
• Self-sufficiency in problem solving and knowledge acquisition from resources throughout the company
• Must possess combination of technical depth, written/verbal communication, project management, and client management skills
• Experience in managing system integration projects with large telecom operators Experience with multi-party co-ordination.
• Excellent written & verbal communication
• Analytical skills and attitude for problem solving
• Strong Project Management skills
• Good Interpersonal and team building skills
• Time Management. Ability to handle pressure and providing timely delivery
• Ability to multi-task efficiently

Work Experience

• 8+ years of experience in project management

Educational Qualification:

• B.E. / B.Tech. , M.E./M. Tech. or M. Sc. in Computer Science / Electronics Engineering / MCA

About Foodsta Kitchens

Headquartered in Singapore, Foodsta Kitchens is a digital first restaurant company with operations in Singapore and India. Foodsta owns and operates 6 fast casual brands in Singapore – Bloom Cafe Pte Ltd (Formerly known as Artisan Boulangerie Co.(ABC), Alt. Pizza, Green Monster, Chi Ji and Fat Mario, Now Pizza. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

Job Responsibilities:

Operations

• Responsible for overseeing people, processes, and day to day operations to ensure that store performs in line with business KPI
• Achieve Business KPIs set by management including revenue, labor and COGS and other expenses
• Analyse store performance to align with business KPIs
• Maintain high level of customer service as per brand standards. Always attend to guest requests and feedback to provide excellent level of customer service
• Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant manner by following brand’s SOPs
• Carry out mise en place duties, prepare and present dishes with highest quality to customers
• Manage overall manpower planning, including planning daily duty roster to ensure optimum use of manpower in the outlet
• Serve as a role model to demonstrate excellent behaviour to lead the whole team
• Execute any other duties as requested by immediate superiors

Requirements:

• At least 2-3 years of working experience in F&B
• Comfortable with Microsoft excel, word and Power point
• Pleasant personality and results driven attitude
• Good customer service and interpersonal skills
• Proactive and able to take initiative
• Ability to work in fast paced environment

Company Benefits:

• $1000 staff referral bonus
• Annual Performance Bonus
• Medical benefit
• Staff discount

Xin Yuan Fei Edu Hub (Coeus International Holdings) runs a one -stop educational service providing consultation and support services to international students wishing to study in Singapore We are looking for Marketing Manager to lead and provide guidance to a team of marketing & sales supports. This position will also be responsible for developing & executing various strategies to create brand awareness and communicate the center’s message to target audiences.

Responsibilities :

• Lead a team of marketing supports and providing guidance to new hires for Sales & Marketing team
• Propose and executing Enrolment Growth & Marketing campaigns and initiatives
• Develop & execution of sales and marketing plan to achieve sale goals
• Develop & execution of campaigns to develop brand awareness
• Advisory discussions with students, parents & stakeholders
• Analyze statistics, identify market trends and prepare reports for top management
• Deliver market insights & forecasts using reports

Requirements :

• Degree in Marketing or equivalent
• Min 6 years of relevant Marketing experience and in leading teams
• Prior experience in the Education Sector will be high advantageous
• Mandarin proficiency will be advantageous as there will be frequent communications with counterparts in China as well as parents.

Join Our Team as an Audit Manager

We're seeking an experienced and talented Audit Manager to lead our audit engagements and contribute to our assurance team's success.

Key Responsibilities:

- Lead and manage audit engagements of various sizes and complexity

- Develop and execute audit plans, programs, and verification

- Supervise and coach audit team (Audit Seniors, Audit Assistants, and Junior staff)

- Build and maintain strong client relationships and expectations through regular communication

- Collaborate with Audit Partners and team members for timely, high-quality audit documentation

Specific Tasks:

- Plan, execute, and conclude audit assignments including prepare audit budget

- Ensure compliance with professional standards and regulatory requirements

- Identify and address audit risks and control weaknesses

- Communicate identified risks and issues to clients, providing clear recommendations for resolution

- Work closely with clients to address and resolve issues, ensuring timely and satisfactory outcomes

- Review audit work papers and reports

- Prepare audit recommendations

- Guide and coach junior staff including in house training

Requirements:

- Professional certification (Degree or Diploma in Accountancy, ACCA, CA, or equivalent professional qualification)

- 5+ years of relevant audit experience (preferable)

- Strong technical knowledge of accounting and auditing standards including risk identification, assessment, and mitigation expertise

- Excellent leadership, communication, writing and analytical skills

- Strong client relationship management and interpersonal skills

- Ability to manage time effectively, manage multiple projects and prioritize tasks effectively

- Proactive, committed, and team-oriented

- Positive attitude, problem-solving and leadership abilities

What We Offer:

- Opportunity for professional growth and development

- Challenging and fulfilling career advancement

- Dynamic work environment and practices

- Ongoing training and support

- Competitive compensation package

- Unlimited pantry access

Develops managers to recruit sales representative with the capability to access its desired target market.

Implementing developmental and motivational activities to increase productivity and competence.

Coordinates Training and Development unit for developmental programs.

Implements and promotes sales drives and campaigns.

Requirement

• Minimum A Level / Local Diploma in any field
• Proficiency in English
• No work experience required
• Minimum age requirement: 21 years old (MAS requirement)
• Understanding of commercial trends and marketing strategies.
• Good project management skills.
• Excellent interpersonal skills.
• Ability to work well under pressure.

Jal Yoga International is a well established Yoga studio that has 6 studios around Singapore offering Yoga, Pilates and Barre classes an expanded to Malaysia, Indonesia, Dubai and Philippines. We are seeking a personable and detail-oriented Front Desk Associate to join our team. As a key member of our Customer Care Team, you will be the first point of contact for our clients.

Key Responsibilities:
Greet clients with warmth and professionalism upon arrival
Answer phone calls, emails, and walk-in inquiries regarding class schedules, pricing, membership packages, and general studio information
Assist members with class sign-ups, check-ins, and cancellations using the Mindbody system.
Ensure all classes are running smoothly by monitoring attendance and resolving any booking conflicts
Assist Teachers with their Personal Training bookings and assigning rooms to avoid any clashes

Administratives & Membership Retention:
Sending Personalised Welcome Message after ensuring the Profile Completeness is done
Introduce yourself, share important policies: booking, waitlist, suspension, transfer, late cancellation and no show etc
Engage and build rapport to gather early feedback and provide supportOffer Jal Care kit for medical suspension
Track and prepare Birthday Cards
Maintain existing trackers using Google Sheets
Keep track of supplies and notify the manager when inventory levels are low

Requirements:

• O Levels or Poly Diploma on any field
• Previous experience in a customer service or receptionist role (experience in a wellness or fitness environment is a plus).
• Strong communication and interpersonal skills.
• A passion for helping others and a commitment to providing outstanding customer service
• Ability to multitask and handle a fast-paced environment
• Reliable and punctual, with a strong work ethic.
• Ability to work flexible hours, including early mornings, evenings, weekends, and holidays

Must be able to commit either these hours;

• Mon - Fri 4pm - 10pm
• Weekends from 8.30am to 5.30pm
• 6 days requirements
• Locations - Katong, Bukit Timah rd, Thomson, Kovan

Training will be provided.
Only applied if you are able to commit to the hours

My client is a leading company in the chemical services industry and they are looking for an experienced Assistant Finance Manager / Senior Accoutant to join them.

Reporting directly to the CFO, you will manage full sets of accounts for 1 subsidiary, oversee month-end and year-end closing, prepare financial reports, ensure compliance with statutory filings, prepare GST and tax returns. You will also be liaising with external auditors and tax agents, handling inventory reconciliation, and maintaining the fixed assets register.

Office location: West

The ideal candidate will have at least 5-7 years of accounting experience, proficient in ERP systems, and good understanding of Singapore FRS/IFRS standards, Candidate with prior industry experience in chemical manufacturing, industrial services/ oil & gas/ environmental services preferred.

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

#LI-JC1

This role assists in the academic and student support aspects of the institution. You will work alongside with your colleagues to deliver and meet positive student outcomes. This includes Academic Administration, Students Support, Teaching Resource Coordination and Quality Assurance matters. Reporting to the Head of Sales and Operations, you will be part of a customer-fronting team within a private institution.

Key Responsibilities

• Assist in Student Services and Academic related matters, including timetabling, handling parents' enquiries, teacher deployment and academic resources planning.
• Liaise with teachers on student progress reports and follow up with parents.
• Assist in the development and review of operational policies and procedures.
• Maintain accurate and complete academic/student data and reports for review and submission purposes.
• Conduct student orientation and ensure timely response to students and participants.
• Liaise with finance department to ensure payments are made on time.
• Complete any service recovery and other customer related issues.
• Work with colleagues to enforce the implementation of institution and departmental policies and compliance with relevant regulatory authorities.
• General administration including programme coordination, evaluations and facilities improvements.

Requirements:

• Diploma education and above.
• Minimum 5 years of working experience within a service environment.
• Experience handling simple accounting processes.
• Effectively bilingual in English and Chinese in order to liaise with Chinese speaking parents and students.
• Team player, meticulous and organised.
• Working knowledge of Microsoft Office software.

Sushi Kyuu By Shunsui is a concept under the Shunsui Group, and a sister restaurant of 6-time Michelin Plate Singapore awardee, Shunsui.

We are looking for a service crew and manager to be on board.

Job Description

- Manage reservations and inquiries

- Take orders and serve customers

- Manage floor supplies and equipment

- Maintain cleanliness of the outlet

- Guide and coach junior staff

Requirements

-Minimum of 3 years experience in F&B outlet

-Basic knowledge of Japanese cuisine

Job Details

Salary: from $4,200 to $5,000

Working Days: 6 days per week

Team Summary

The role is part of the Consumer Marketing Hub team, where we work with a wider team of subject matter experts in the Asia Pacific hub. Our team works in partnership with our marketing team counterparts in 18 markets across Asia Pacific; our global marketing partners and our cross functional business teams.

Our mission as the consumer brand marketing team’s is to leverage our brand to accelerate business growth and deliver against key priorities: consumer payments; new payment flows, and value-added services.

Our aim as the creative and content team is to establish Visa as the engine of commerce through creative leadership, brand storytelling, and operationalizing new ways of working to deliver best-in-class end-to-end marketing activations. 

What a Manager – In-house Creator does at Visa:

This position supports the Senior Director, Brand, Creative and Content, in delivering content across media platforms, and with setting the strategic and creative direction of our Brand and key business initiatives [e.g. Ecommerce, Cash Conversion] for Visa AP [B2C] and for Visa’s clients [B2B2C].

Working closely with cross-functional teams [Insights, Brand, Product] and client marketers across AP, this role will lead the development, execution and implementation of engaging, effective, insights-driven content across multiple media channels helping to drive Visa brand preference and create revenue opportunities with clients.

• As an in-house creator, this role will have dual mandates. The first of which is to create content for Visa’s social channels on both a campaign and always on basis. The second of which is to leverage this expertise to consult with and create content with and for Visa’s clients (issuing banks; merchants; fintechs etc) to drive and achieve joint business priorities. As such, we are also looking for creators that have strong selling and influencing skills as you will have revenue targets to support.

Ideally, this person will have an active and significant content creator base; natively familiar with Asia Pacific Social platforms to demonstrate aptitude and subject matter expertise in creating content. As a corollary to this, this person will have demonstrable experience in content editing. Ideally, this person will have experience in both illustration and 3D design.

This role will work closely with the Senior Manager of Content and Social; as well as the Senior Manager of Campaigns and Creative on a daily basis. This person will provide a creative spark that inspires the team and organization; unafraid of acting, thinking and working differently.

Projects you will be a part of:

• You will lead content creation and production for AP, using your experience to create content which drives brand preference and conversion with both Visa and partner offers with our merchants and clients
• You will be the working to developing content for Visa Athletes in our sponsorship campaigns including The Olympics and the FIFA World Cup
• You will work to develop and create content with our regional and local sponsorship properties across Sports; Gaming/esports; Music, and Fashion.

We are seeking a highly skilled and experienced CTRM (Commodity Trading and Risk Management) Project Manager with a background in management consulting and deep expertise in commodity trading and oil / petroleum. The ideal candidate will play a crucial role in managing projects on the implementation and optimization of CTRM systems, leveraging their skills to deliver effective solutions.

Key Responsibilities:

• Develop comprehensive project plans, including scope, goals, deliverables, and timelines.
• Ensure that all projects are delivered on-time, within scope, and within budget.
• Act as the primary point of contact for all project-related matters.
• Establish and maintain relationships with clients, suppliers, and other stakeholders.
• Communicate project expectations and progress to team members and stakeholders in a clear and timely manner.
• Allocate project resources effectively and efficiently.
• Monitor resource utilization and adjust plans as necessary to meet project objectives.
• Manage project budgets, including forecasting and tracking expenses & identify and mitigate potential project risks and issues.
• Develop contingency plans to address potential obstacles.
• Ensure compliance with industry standards and regulations.
• Track project performance using appropriate tools and techniques.
• Report and escalate issues to management as needed.
• Provide regular project updates and status reports to stakeholders.
• Ensure that all deliverables meet the required quality standards.
• Implement and manage quality control processes throughout the project lifecycle
• Conduct post-project evaluations to identify areas for improvement

• Bachelor’s degree in Business Administration, Engineering, or a related field.
• PMP, PRINCE2, or equivalent project management certification
• Project management experience within the oil / petroleum commodities
• Experience of project management as a consultant
• Proven track record of managing projects from initiation to completion.
• Experience with resource allocation, budget management, and risk assessment.

Skills:

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in project management software and tools (e.g., MS Project, Asana, Jira).
• Ability to work under pressure and meet tight deadlines.
• Analytical mindset with problem-solving abilities.

Responsibilities

• Prospect for new SME customers and pro-actively market our financial solutions to meet their needs
• Manage and service your portfolio of accounts
• Prepare credit proposals including financial analysis
• Generate and achieve revenue target assigned

Requirements

• Degree holder preferably from the business / finance / accounts discipline
• Highly self-motivated, confident, tenacious and results driven
• A self-starter and a team player
• Hardworking, good working attitude, perseverance and resilience
• Good writing, communication and interpersonal skills
• Good understanding of accounting and financial statements
• The successful candidates will be placed in different position level based on their working experiences/education level
• Only Singaporean

Job Highlights

• Competitive Remuneration Package
• Handphone Reimbursement
• Commission
• Training Provided
• 5-day work week

Interested candidate who meets the essential prerequisites, please apply with your detailed resume, stating current and expected salary and contact telephone number.

We regret that only shortlisted candidates will be notified.

Data Protection Notice – Your “personal data” (as ascribed by the Personal Data Protection Act 2012 of Singapore as amended, revised or re-enacted thereto from time to time (PDPA)) is collected and may be used and/or disclosed for the purpose of determining your suitability for a position with us. These personal data may be disclosed to entities or parties to whom disclosure of personal data is reasonably necessary for the stated purpose, including to verify or obtain additional information from education institutions and current/previous employers. The personal data of unsuccessful applicant may be retained to be considered for future job opportunities. If you provide us with any personal data relating to a third party (e.g. information of your dependent, spouse, children and/or parents), by submitting such information to us, you represent to us that you have obtained the consent of that third party to you providing us with their personal data (Third Party Personal Data) for the purpose stated in this Notice (Third Party Consent). We only collect and use personal data which are relevant. We seek your clear and unambiguous consent to the said collection, use and/or disclosure, and also, your confirmation regarding the Third Party Consent.

Our client is a globally recognized, French-headquartered leader in the auto-ID, tag, and label industries. They specialize in providing a comprehensive range of Thermal Transfer ribbons that are continuously updated to meet the evolving needs of automatic identification applications. Their solutions are designed to not only meet but often exceed market expectations.

Responsibilities:

Finance

• Supervise daily financial and accounting operations to ensure accuracy and efficiency.
• Manage, review, and lead the month-end closing process.
• Ensure timely submission of monthly and annual financial reports to the Head Office and local management.
• Analyse financial performance, identifying and addressing variances between financial plans and actual results.
• Prepare annual financial statements for audit and statutory reporting, liaise with auditors, and calculate estimated annual income tax for year-end closing.
• Oversee quarterly GST filings and annual returns to IRAS.
• Monitor and manage cash flow, ensuring optimal liquidity.
• Implement effective debt management practices, including setting credit limits, terms, and closely tracking collections.
• Coordinate the annual budgeting process in collaboration with department heads.
• Act as the primary contact for Head Office, auditors, tax agents, the Company Secretary, and local authorities on finance, legal, insurance, tax, and regulatory matters.
• Ensure compliance with accounting and tax standards, as well as international trade regulations, including import/export documentation and sanctions screening.

HR and Administration

• Lead HR communications, including updates on policies, training materials, and employee announcements.
• Oversee office administration, including supplies management, facilities maintenance, and coordination of office events.

Management and Leadership

• Activity Management: Monitor and manage KPIs, seek process improvements, facilitate inter-departmental collaboration, and deliver quality outcomes.
• People Management: Recruit, manage, and support a diverse team, fostering a positive and inclusive work environment while ensuring alignment with company policies and standards.
• Leadership: Provide clear direction and purpose, develop team skills, act with integrity, assess team dynamics, embrace change, and communicate effectively.

Qualifications & Requirements:

• Bachelor’s or Master’s degree in Finance, Accountancy, or a related field.
• 5 to 10 years of relevant experience in a similar role, including supervisory responsibilities.
• Strong Expertise in Manufacturing Finance and Costing: Demonstrated experience in manufacturing finance, with in-depth knowledge of manufacturing costing processes such as cost analysis, budgeting, and financial optimization within manufacturing operations.
• Solid understanding of Financial Reporting Standards (FRSs), including accounting and disclosure requirements.
• Good understanding of the Singapore Employment Act.
• Proven ability to perform under pressure and meet tight deadlines.
• Self-motivated with the ability to work both independently and collaboratively in a team environment.
• Excellent analytical and problem-solving skills with a strong attention to detail.
• Effective written and verbal communication skills.
• Proficiency in Microsoft Office, SAP, and SAGE Payroll software.
• Willing to travel and work at Changi North.

Job Description:

• Sales and customer service-related duties and responsibilities will be the main focus, including but not limited to the following tasks:
• Quick processing of customer purchase orders and sales quotes in the ERP system;
• Assisting the sales team in coordinating with customers regarding inquiries, repair progress updates, part availability checks, and complaints;
• Creating commercial documentation for deliveries/collections and logistical arrangements with customers and transportation companies;
• Monitor on and managing clients' stock levels:
• Customers' timely requests for parts or units for our internal repair activities, including planning and queuing;
• Requesting purchase orders for supplies that have dropped to low levels but are still pending for POs; requesting top-ups when stock levels are low or completely depleted
• Monitor the availability of purchase orders in client portals;
• Precise and prompt data entry and updating of internal records in the ERP system;
• Site visits from customers will be necessary on exceptional occasions;
• Attendance at local and international trade shows, if necessary;

Qualifications

• Bachelor’s degree in Engineering, Business Administration, Industrial Technology, or a related field preferred.
• Minimum of 2–5 years of customer service experience in the semiconductor, electronics, or industrial manufacturing sectors.
• Familiarity with semiconductor products, supply chains, and the requirements of industrial customers.
• Understanding of semiconductor or industrial product specifications, applications, and customer requirements.
• Ability to interpret product specifications, datasheets, and basic technical documentation.
• Proficiency with ERP and CRM systems commonly used in manufacturing or industrial settings (e.g., SAP, Oracle).
• Proven experience in managing relationships with B2B customers, including distributors, suppliers, and OEMs.
• High level of accuracy in managing orders, contracts, and customer requirements.
• Strong organizational skills to track and follow up on issues to resolution, including warranty claims and RMA (Return Merchandise Authorization) processes.
• Ability to travel occasionally for customer meetings or industry events.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Key Responsibilities:

1. Identify New Business Opportunities: Research and identify potential markets, clients, and strategic business opportunities. Analyze market trends, competitor activities, and customer needs to drive new business initiatives.
   
2. Develop and Implement Growth Strategies: Create and execute strategic business plans to achieve revenue targets and expand the company's client base. Collaborate with the marketing and product development teams to align business strategies with company goals.
   
3. Client Relationship Management: Build and maintain strong, long-lasting relationships with clients and partners. Understand client needs and provide tailored solutions to ensure satisfaction and retention.
   Act as the primary point of contact for key accounts and manage client expectations.
   
4. Sales and Revenue Generation: Develop and present compelling business proposals to potential clients.
   Negotiate and close business deals, ensuring favorable terms for the company. Meet and exceed sales targets and revenue goals.
   
5. Collaboration and Coordination: Work closely with internal teams, such as sales, marketing, and product development, to ensure successful project implementation. Provide feedback and insights from the market to help improve products, services, and overall customer experience.
   

Qualifications:

• Bachelor’s degree in Business Administration or a related field
• Proven experience as a Business Development Manager or similar role, with a successful track record of driving revenue growth.
• Strong understanding of market research, sales, and negotiation techniques.
• Excellent communication, presentation, and interpersonal skills.
• Proficiency in using CRM software and other business tools.
• Self-motivated, results-oriented, and able to work both independently and as part of a team.

Additional Requirements:

• Willingness to travel as needed to meet with clients and attend industry events.
• Multilingual - Must be able to speak fluently in English, Mandarin and Italian.
• A proactive approach to problem-solving and a strong desire to drive business success.

1. Operational Management:

• Daily Operations: Oversee the day-to-day operations of the fitness centre, ensuring everything runs smoothly and efficiently.
• Facility Maintenance: Ensure the facility, including equipment and amenities, is well-maintained and in good working order.
• Health & Safety Compliance: Implement and enforce health and safety standards, including regular inspections and emergency procedures.

2. Staff Management:

• Recruitment & Training: Hire, train, and manage staff, including fitness instructors, administrative personnel, and support staff.
• Scheduling: Develop staff schedules and ensure adequate coverage during peak times and special events.
• Performance Management: Conduct performance reviews, provide feedback, and address any issues related to staff performance or behavior.

3. Customer Service:

• Member Relations: Address member inquiries, concerns, and feedback to ensure high levels of customer satisfaction.
• Membership Sales: Oversee membership sales, renewals, and retention strategies. Work on increasing membership numbers and managing promotions.
• Program Development: Develop and manage fitness programs, classes, and events that meet the needs and interests of members.

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

Description:

For this project, we are forming a team of 6 (including 1 team lead) to perform the following scope of works:

(i) Security Risk Assessment

(ii) Security Policies, Standards, Guidelines, And Procedures Review

(iii) Security Design

(iv) Application Security

(v) Vulnerability assessment and

(vi) System Security Acceptance Testing

We are seeking a highly skilled and experienced Team Lead to join our dynamic team. The ideal candidate will possess deep technical knowledge, strong leadership skills, and a proven track record in managing cybersecurity projects. This role involves working closely with client to identify security risks, develop mitigation strategies, and implement solutions to protect their information systems.

Responsibilities:

• Lead and manage cybersecurity consulting engagements, ensuring the delivery of high-quality services to clients.
• Conduct comprehensive security assessments, maturity assessments, and risk assessments.
• Develop and implement cybersecurity strategies, policies, and procedures tailored to client needs.
• Collaborate with cross-functional teams to design and deploy security solutions
• Stay current with emerging cybersecurity trends, threats, and technologies to inform client solutions.
• Prepare detailed reports and presentations for clients, summarizing findings, recommendations, and action plans.
• Mentor and develop junior team members, fostering a culture of continuous learning and professional growth.

• Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field preferred.
• Relevant certifications such as CISSP, CISM, CISA, or equivalent.
• 5-8 years of experience (not more) in cybersecurity consulting, with a focus on areas in Risk assessment, Security Design and Cloud Security
• Strong understanding of regulatory frameworks and standards, including NIST, and ISO 27001, etc.
• Excellent project management skills with the ability to manage multiple engagements simultaneously.
• Strong analytical and problem-solving skills, with the ability to think strategically and act tactically
• Exceptional communication skills, both written and verbal, with the ability to convey complex technical concepts to non-technical stakeholders.
• Proven ability to build and maintain client relationships, demonstrating a commitment to delivering exceptional client service.

• Regular team buildings
• 18 leave days / year
• HSBC Insurance, GP, Dental, Optical
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• Training and certifications paths

As Manager, Business Strategy, the incumbent is expected to study market trends, conditions, regulations, customers to inform Company’s decisions on business strategies. Based on market research, the incumbent shall provide key insights and recommendations to leverage opportunities and coordinate strategies aimed at assisting the company in reaching its goals.

Key Duties & Responsibilities

Market Intelligence

Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
Identify new business opportunities, including new markets, growth areas and business partnerships.

Business Strategies

Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.
Identify areas of capability building to strengthen YRI’s current and future competitive advantages.
Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.

Annual Business Planning

Support Business Group’s annual business planning process

Requirements

Good tertiary education.

- A degree in Business or Economics is preferred.
- Possess at least 3 years of working experience.
- Strong business writing and business reasoning
- Strong communication and critical thinking skills.
- Ability to work independently.

Interested and suitably qualified candidates are invited to send in your resumes.

Shortlisted candidates will be notified via email within 5 working days.

The Role:

This role will execute the sales plan to deliver maximum revenue potential. You will manage the engagement of customers and present the value and impact of our services to prospective customers. You will also be involved in sales forecasting to achieve targets while creating a good customer experience and satisfaction. Reporting to the Head of Sales and Operations, you will be part of a customer-fronting team within an education services company.

Responsibilities:

A. Customer Experience & Engagement:

• Reach out and engage parents and students about our products and services through various communication channels such as telesales, messaging, etc.
• Discover, analyse and identify the customer requirements
• Promptly follow up on lead inquiries and personalise the message to each customer.
• Present the unique value of our services, tailoring them to achieve the needs of the prospective customers
• Provide excellent customer services, resulting in a strong referral or word of mouth

B. Sales Pipeline and Management:

• Involve in developing an individual sales plan to effectively build a pipeline and generate top-line revenue growth
• Work to achieve monthly sales targets as well as track sales goals and results
• Update all sales and follow-up activities in the sales reporting tool efficiently.
• Feedback to the management on ways to optimise lead channels and close the customers.
• Work with marketing to generate content and traffic for our social media channels.

Requirements:

• Bilingual in English and Chinese (Majority of customers are from China).
• Passion for direct sales, telesales, or telemarketing experience, preferably within the education or ed-tech space.
• Experience in developing new opportunities, closing sales, and exceeding the target-driven environment, focusing on B2C customers (e.g. young learners, parents, and their guardians).
• Comfortable with cold-calling, self-sourcing, and following through on leads.
• Demonstrated success in achieving ambitious sales goals.
• You are energetic, hungry for success, and achievement-oriented while being empathetic engaging, and consultative to our customers.
• Poly/Uni Graduates are welcome to apply

The right opportunity awaits the right candidate for the job. Apply today!

Be part of a high-performing start-up culture and Grow with a education services company on the way up!

Our company needs to expand its business in China.

We are looking for a business development manager to work with our Agency.

Business Development Manager Responsibilities:

Develop a growth strategy focused both on financial gain and customer satisfaction;

Planning and overseeing new marketing initiatives;

Arranging business development meetings with prospective clients;

Conduct research to identify new markets and customer needs;

Arrange business meetings with prospective clients;

Promote the company’s services addressing or predicting clients’ objectives;

Prepare service agreement and contracts ensuring adherence to law-established rules and guidelines;

Travel to china for business meeting, contract signing or resolve dispute if necessary;

Process China work visa or work pass for the applicant, including application for permit of stay and also update their address in the China's police station;

Create a corporate media image and conduct advertising on various online platforms

Keep records of sales, revenue, invoices etc;

Provide trustworthy feedback and after-sales support;

Build long-term relationships with new and existing customers;

Develop and train staffs into valuable sales and marketing personnel;

Other job assigned.

Requirements and skills:

-Minimum qualification bachelor's degree, prefer major in business management or marketing;

-Proven working experience as a manager level in sales and marketing, business development or managing related;

-Minimum requirement for the position is have experience in an employment agency/domestic helper agency.

-Experience in customer support is a plus;

-Proficiency in MS Office , eg. Word, Excel, Outlook, and PowerPoint;

-Strong communication skills and IT fluency.

-Proficiency in Speak, Read and Write for Mandarin Chinese, because employee are required to travel to China for document preparation, explanation, signing and also process China work visa and work pass with the Government there in China;

-Knowledge of process china visa/work pass, and deal with relevant authorities in China;

-Communication and negotiation skills;

-Ability to manage complex projects and multi-task;

-Excellent organizational skills;

-Ability to flourish with minimal guidance, be proactive, and handle uncertainty.Time management and planning skills;

-Prefer someone able to drive in China.

-Prefer someone familar with social media advertising/Vlog/video shooting.

1) Coordinate adhoc / consolidation booking with customer and booking of space with airline.

2) Coordinate rates quotation with airline and provide rates to sales team for quotation to customer.

3) Monitor consolidations for various destination, monitor on the space and rates.

4) Send flight schedules to customer upon confimation.

5) Arrange adhoc cargo service for customers. (Fumigation, DG declaration and packing, wooden crate packing)

6) Check uplift of shipment after lodgement to terminal.

7) Send permits and AWB to customer after flight departed.

8) Raise amendment if any to airline and destination agent.

9) Raise monitoring reports for some customer to monitor rates and load.

10) Suggest solution for customer base on their shipping needs. (Training will be provided, assistance will be given by superior.)

11) Communicate with Sales/accounts team regarding quotation and billing matters.

13) Coordinate adhoc coload booking from other coloaders.

14) To solve any problem that may arise for export cargo with destination agents.

The Role

To build and nurture long-term, cross-functional partnerships with Fastmarkets’ top 100 clients, delivering personalised solutions that exceed customer expectations, enhance loyalty, and drive transformational growth.  

PRINCIPLE ACCOUNTABILITIES 

• Client Relationship Management: Build and maintain strong, long-term relationships with Fastmarkets' top 100 clients, acting as a trusted partner to understand their needs and align solutions that drive value. 

• Revenue Growth: Drive transformational revenue growth exceeding 25% annually by identifying opportunities to expand business through cross-selling and upselling Fastmarkets’ full range of solutions and capabilities. 

• Strategic Account Planning: Develop and execute tailored account plans for key customers, ensuring alignment with their strategic goals and positioning Fastmarkets as their preferred business partner. 

• Customer Satisfaction and Loyalty: Ensure client satisfaction by delivering exceptional service, timely solutions, and proactive communication to meet or exceed customer expectations, fostering loyalty and retention. 

• Cross-functional Collaboration: Work closely with internal teams (sales, product, marketing, and customer success) to ensure seamless delivery of products and solutions, supporting a holistic approach to account management. 

• Market and Industry Insight: Stay informed on industry trends, market conditions, and competitive offerings, using this knowledge to provide clients with strategic advice and anticipate their evolving needs. 

• Reporting and Performance Tracking: Regularly track and report on key performance indicators (KPIs), account performance, and client feedback, using data-driven insights to adjust strategies and improve outcomes. 

• Contract Negotiation and Renewal: Lead negotiations on pricing, contracts, and renewals, ensuring mutually beneficial agreements while protecting Fastmarkets' commercial interests. 

• Executive Sponsorship and Engagement: Proactively drive executive-level sponsorship and engagement, ensuring alignment between Fastmarkets' leadership and client senior stakeholders to strengthen relationships, address strategic priorities, and unlock new opportunities for collaboration. 

• Account-Based Marketing Strategy: Collaborate with marketing teams to develop and execute tailored account-based marketing strategies for key clients, driving targeted engagement, enhancing brand visibility, and supporting specific growth objectives within each account. 

• Leadership and Role Modelling: Act as a role model for execution, collaboration, and engagement across Fastmarkets, demonstrating best practices in account management, fostering a culture of teamwork, and inspiring others to deliver high-performance outcomes aligned with the company’s strategic goals 

KEY INTERFACES  

• Clients and Stakeholders: Direct interaction with senior executives and key decision-makers at Fastmarkets' top 100 clients to understand their needs and drive account strategies. 

• Sales Team: Collaborate with the sales team to align on account strategies, share insights, and coordinate efforts for successful client engagement and revenue growth. 

• Marketing Team: Work closely with the marketing team to develop and implement account-based marketing strategies, ensuring targeted campaigns that resonate with key clients. 

• Product Development and Management: Engage with product teams to provide client feedback, influence product roadmaps, and ensure that client needs are met through Fastmarkets’ offerings. 

• Editorial and Pricing Development: Collaborate with editorial and pricing teams to ensure customer engagement and drive price adoption. 

• Consulting and Events: Partner with the consulting and events teams to drive pipeline opportunities as part of an integrated value proposition.  

• Customer Success Team: Coordinate with customer success managers to monitor client satisfaction, address concerns, and ensure successful implementation and adoption of solutions. 

• Finance and Legal Teams: Collaborate with finance and legal teams to negotiate contracts, manage pricing structures, and ensure compliance with agreements and policies. 

• Executive Leadership: Interface with Fastmarkets’ executive leadership to provide updates on account performance, strategic initiatives, and client insights that inform company direction. 

• Operations and Support Teams: Work with operations and support teams to facilitate seamless service delivery and resolve any operational issues impacting client relationships. 

✅ 5.5 Days
✅ 8am – 5pm
✅ Geylang Bahru

Responsibilities:
✔Transer the dearly departed to funeral homes
✔Obtain burial permits and other permits for repatriation and registration of deaths
✔Place caskets in parlours
✔Issue and store funeral equipment
✔Arrange floral offerings and lights around caskets

Requirements:

Responsibility:

-Treasury operations for Singapore and South East Asia countries in executing, coordinating and monitoring of all group treasury activities in line with local regulations and business requirements.

- Standardize foreign exchange and fixed deposit operation

- Provide financial expert on business investments, cash liquidation risk, and foreign exchange risk

- Liaise closely and be able to negotiate with Japanese and Local financial institutions to propose better scheme for the business.

Requirements:
- At least a Degree in Accountancy / Business / Finance, any further professional qualification would be an added plus
- Approximately 3 to 10 years of relevant experience with good knowledge of financial instruments and markets, including funding, cash management and derivatives
- Possesses a good network within the finance community and has sound understanding of accounting and tax principles

- Strong ability to propose and implement changes
- Excellent communication skills, both written and verbal in Japanese and English

-Salary:

-Undisclosed

Job Description:

• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Answer client questions about property facilities/services.
• Generating reports, preparing proposals, coordinating with clients & suppliers.
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR letters).
• Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
• Assist the sales team by managing schedules, filing important documents and communicating relevant information. Arrange and co-ordinate meetings, events and any appointments.
• Record, transcribe and distribute minutes of meetings.
• Meets with clients in the absence of the Director of Sales or Sales Managers; perform hotel site tours with potential clients.
• Print Daily Sales reports for each sales manager and submit to the Director of Sales.
• Print Sales manager productivity reports for each sales manager and submit to the Director of Sales.
• Ensures all documents produced by the Sales Department (i.e. contracts, rooming lists, proposals) are completed accurately and on time.
• Respond to complaints from customers and give after-sales support when requested.
• Ensure the adequacy of sales-related equipment or materials are available at all times.
• Other duties as assigned by the Director or the management.

Job Requirements

• Min GCE 'O' Levels
• Candidate with relevant experience working in a hotel, clerical or sales will be added an advantage.
• Entry level candidates are welcome to apply, training will be provided
• Good computer skills and excellent customer service skills.
• Friendly, customer centric and able to work in a team environment.
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint)
• Short notice or immediate available will be added an advantage.