Total 84,525 customer experience manager job vacancies in Singapore

Responsibilities:

• Perform receptionist and cashiering duties accurately, efficiently and professionally
• Attend to customers’ enquiries and ensure correct information is being conveyed
• Assist customers in making appointments and ensure appointments made are accurate
• Ensure customers’ satisfaction is achieved by providing excellent customer service
• Ensure smooth day-to-day operations
• Generate reports as and when required
• Other ad-hoc duties as and when required

Requirements:

• Pleasant personality
• Demonstrates honesty and integrity
• Excellent interpersonal skills
• Able to read and write in English and Chinese
• Able to work independently.
• Willing to work retail hours
• Able to work on weekends and public holidays.

Benefits:

• Basic Salary + Performance Incentive + Commission
• 6 DAY OFFs monthly
• Medical and dental
• AWS

Experience not required. Fresh gradauates may apply.

Strong listening, communicating, and customer service skills. Ability to multitask and provide effective solutions. Works well with others and helps foster a supportive work environment. Knowledge of our company's market, industry, and products.

As a Customer Service Officer at IVI Aesthetic, you will be the first point of contact for our patients and potential clients, playing a key role in shaping their experience with us. You will be responsible for handling inquiries across multiple channels, including phone calls, social media platforms, and emails, providing information about our products and treatments, and assisting in booking appointments. Your expertise in our offerings will help guide customers to the treatments that best meet their needs, ensuring a seamless and positive experience.

Key Responsibilities:

1. Manage incoming calls, messages, and inquiries via all social media platforms, emails, and other communication channels.
2. Provide accurate, valid, and comprehensive information about our treatments and products to patients and potential clients.
3. Assist customers in scheduling appointments, making changes to appointments, and providing reminders.
4. Collaborate with the operation team to ensure customer queries are addressed.
5. Maintain patient confidentiality and adhere to data protection regulations.
6. Keep records of customer interactions, process customer accounts, and file documents.
7. Calling of leads to book appointment and ensure appointment is turned up.

Qualifications:

1. Proven customer support experience or experience in beauty services industry.
2. Strong messaging and phone handling skills and active listening.
3. Familiarity with CRM systems and practices.
4. Excellent communication and presentation skills.
5. Ability to multitask, prioritize, and manage time effectively.

6. Target orientated and driven.

The Responsibilities we will trust you with are:

• Actively identify, develop and convert business opportunities from new and existing clients
• Demonstrate an in-depth understanding of clients’ business and source of wealth generation
• Ensure coverage of all relationships through client engagement, risk profiling and financial planning
• Serve as a trusted advisor to clients who frequently seek strategic advice regarding financial matters
• Maintain full understanding of client goals and risk tolerance to ensure that financial strategies are appropriate
• Help clients achieve broad financial/investment goals related to the creation and management of wealth
• Develop tailored solutions that address clients’ investment, risk management, and financing/liquidity needs
• Plan and prioritize activities to maximize revenue growth and client satisfaction
• Ensure strong controls and effective operational and administrative tasks including compliance on regulatory requirements
• Present and communicate complex financial concepts and investment strategies with the highest degree of professionalism

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

We are Assembly – and we’re not like the rest. We’re the modern alternative agency, bringing together industry-leading data, talent, and tech to Find the Change That Fuels Growth for the best brands on the planet, including Lenovo, Nike, Marina Bay Sands, and more. Our diverse, global community of over 2,000 passionate experts combines global thinking with unmatched local expertise in more than 20 markets worldwide – enabling brands to engage and move consumers anywhere. We use STAGE, Assembly’s proprietary, privacy-centric data solutions platform, to surface powerful insights that transform into actionable brand opportunities. We’re at the cutting edge of new media, technology, and platforms embedded in the lives of today’s consumers, and we’re tapped into how culture and communities’ needs change. We do this while staying steadfast in our commitment to Leave the World Better Than We Found It through measurable social and environmental impact work.

Be part of an award-winning agency with over 30+ industry recognitions including Media Agency of the year, B2B & B2C agency of the year, Best use of Omnichannel & Integrated Marketing and more!

WHO WE’RE LOOKING FOR

We are looking for an accomplished Regional Client Experience Director to own our key accounts within SEA while also building the Client Experience function for the region. This is a key senior level role that reports directly to the APAC leadership management and with the mandate to build forward and deliver on our growth ambitions.

WHAT YOU’LL BE DOING ON ANY GIVEN DAY

• Responsible for managing key SG & SEA accounts
• Responsible for leading conversations between clients and internal channel teams, ensuring exceptional service and developing excellent client relationships
• Collaborate with regional leadership to build up key marketing capabilities in South East Asia
• Key driver in working with clients to understand business challenges, identify growth opportunities and collaborate with SEA team to deliver business solutions that meet their needs
• Drive proactive SOW/MSA agreements, renewals and negotiations with clients
• Cross and upsell opportunities for existing accounts
• Lead or co-lead pitches and negotiate commercial terms to secure new business for the company
• Lead SEA planning & activation teams to drive multi-channel planning and strategy & develop competitive product propositions to meet client goals
• Work closely with channel and market teams to manage priorities, workloads, and resource allocation to ensure client deadlines are met and campaigns are ran smoothly
• Ensure project plans and process documents are maintained and kept up to date and improve working methods where possible to increase efficiency
• Be in the know for channel, product, and industry updates and timely communicate to the teams and clients

DOES THIS SOUND LIKE YOU?

• At least 10 - 16 years of digital marketing experience, preferably from a media agency environment.
• Excellent understanding of multiple digital channels including PPC, Display, Paid Social
• Experience of localised digital strategies for Singapore & SEA
• Excellent communication and relationship-building skills
• Exceptional ability to identify and implement opportunities for improvement.
• A true collaborative team player who has the passion to lead and nurture talents, yet able to work independently as well.
• Excellent presentation skills to convey a compelling story
• Results and target driven
• Strong analytical skills and attention to detail
• Able to prioritise, multi-task and project manage
• Proactive, motivated and a self-starter who’s passionate to build

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

We are looking for a motivated and detail-oriented Senior Executive - HR (People Experience) to support our initiatives in enhancing organisational culture, employee experience and well-being, talent management and learning. This role is essential in supporting the implementation of programmes that foster a positive work environment, promote employee and talent retention and ensure the well-being of our employees.

Key Responsibilities

Organisation Culture:

• Assist in developing and implementing strategies to cultivate a positive and inclusive organisational culture.
• Monitor and track the progress of existing initiatives. Assist in evaluating existing initiatives for effectiveness and relevance.
• Support initiatives that promote diversity, equity, and inclusion within the workplace.
• Assist in conducting regular assessments of organisational culture (pulse surveys, focus group discussions, employee engagement surveys) and work with stakeholders to recommend improvements.

Employee Experience & Well-being:

• Contribute to the framework, design and delivery of employee wellness programmes that promote holistic well-being (physical, mental, emotional, environmental etc).
• Help identify touch points in the employee journey to understand stakeholder pain points and review areas for improvement. Work with Organisation Excellence on relevant processes.
• Research industry best practices and propose recommendations for employee experience and wellness programmes. Support the implementation of programmes and initiatives.
• Monitor and track the progress of existing initiatives. Assist in evaluating existing initiatives for effectiveness and relevance.
• Assist in the management of HR suggestions as part of our Staff Suggestion Scheme.
• Assist in the development of employee communications, for example, Eat with Your Family Day, Family Day etc.
• Support employee orientation and induction for managers.

HR Policies:

• Assist in reviewing HR policies, operating manuals and staff handbook to ensure compliance with regulatory guidelines.
• Assist in drafting HR policies and playbooks for all employees.

Talent Management:

• Support the design and implementation of talent management programmes, including succession planning, career development, and leadership development.
• Collaborate with department heads to identify and work on development plans to nurture high-potential employees.
• Assist in implementing strategies and work with People Managers, HR Business Partners and Rewards & Analytics teams to attract, retain, and develop top talent.

Other Duties:

• Cross-learning and coverage of duties within the Talent & Organisation Development team, e.g., assisting in the curation and delivery of learning and development programmes to enhance employee skills and competencies.
• Monitor and evaluate the effectiveness of training programmes and make necessary adjustments.
• Assist with HR projects from time to time.
• Assist with the logistics, coordination and planning of HR projects and workshops as required.
• Participate in organisation-wide activities such as internal committees e.g. Staff Appreciation Night.

• Bachelor's degree in Organisational Development, Human Resources, Business Administration, or a related field.
• 3 - 5 years' experience in Organisational Development, or HR Business Partnering or HR Generalist role with a good understanding of working with employees.

• Strong communication, organisational, and interpersonal skills.
• Enjoy writing and write well.
• Ability to work collaboratively with cross-functional teams.

Job Description

• Visitor interaction, providing information and assistance
• To assist Navy Museum staff members on the daily Museum operations
• To assist Museum staff members to facilitate school and public programmes
• Will be trained to provide information about the exhibits

Job Requirement

• An interest and passion for Singapore history, museums and the local art scene is an added advantage
• Self-directed learner and problem solver who remains productive under pressure
• Proficient in spoken and written English
• Cultural understanding and empathy for diverse communities
• Service oriented and enjoy interacting with people
• Must be willing to work at Navy Museum Singapore, Address: 112 Tanah Merah Coast Road
• Must be able to work on at least 1 weekend (Saturday or Sunday) every week

Benefits

• Part-Time rate of $12/hour
• Uniform provided.
• Transport provided at EXPO MRT on Sat/Sun and Public Holidays
• Free SDC Adventurer Membership after 1 month deployment

Key Responsibilities:

· Lead BIM-focused projects, ensuring adherence to industry standards and project requirements.

· Write and uphold BIM Execution Plans, maintaining project consistency and quality.

· Integrate BIM into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC), and Integrated Project Delivery (IPD).

· Generate clash reports and lead BIM coordination meetings with clients and consultants.

· Oversee multidisciplinary coordination, including Phase Planning (4D) and Cost Estimating (5D).

· Troubleshoot issues with models and projects, ensuring timely resolution.

· Oversee the BIM team, providing mentorship and support to enhance team performance.

· Provide guidance to architects on implementing appropriate BIM strategies and technologies.

· Plan and resource delivery aspects of projects, ensuring efficient execution.

· Conduct training sessions on BIM processes to improve team capabilities.

Requirements:

· Specialist Diploma in BIM, Degree in Architecture, or equivalent.

· At least 5 years of relevant experience in BIM management.

· Proficient in Singapore BIM Standards.

· Strong drive to stay updated with the latest BIM developments and a commitment to continual improvement.

· Comprehensive knowledge of BIM processes, tools, and technologies.

· Capacity to work in a challenging and fast-paced environment.

· Strong interpersonal and communication skills.

· Good leadership abilities, with a track record of effective team management.

· Excellent teamwork and collaboration skills.

Please send your CV & portfolio to [email protected] if you are interested in the position. Thank you!

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Responsibilities:

• Lead and guide the quantity surveying team in contracts administration to ensure quality and timely delivery of their assigned tasks and responsibilities.
• Negotiate with subcontractors and monitor their performance to ensure compliance and adherence to project timelines.
• Advise and resolve requests for equitable adjustments, contract disputes, and claims with clients, consultants, and subcontractors.
• Prepare and monitor project cost budgets and cash flow, track changes in design/construction work, manage variations, and adjust budget projections accordingly.
• Collaborate closely with the project team and oversee the quantity surveying team in the analysis, evaluation, and negotiation of quotations to ensure timely awarding of contracts to subcontractors and suppliers.
• Draft contractual correspondence and ensure the timely finalization of accounts with clients and subcontractors.
• Participate in the project tender process, including leading the team in tabulating quantities and pricing.
• Perform other duties as assigned.

Requirements:

• Degree in Building, Quantity Surveying, or equivalent.
• At least 8 years of relevant experience in the full cycle of construction project administration.
• Experience working in a Singapore Consultant Company is preferred.
• Experience with Singapore A1 Main Contractors and HDB BTO projects is an advantage.
• Strong planning and organizational skills to meet deadlines.
• Essential knowledge of cost economics.
• Strong command of English.

Logistics Manager responsibilities include:

• responsible for the overall supply chain management.
• organizing and monitoring storage and distribution of goods.
• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Requirements and skills

• Proven working experience as a Logistics Manager
• Record of successful distribution and logistics management
• Demonstrable ability to lead and manage staff
• Proficient in standard logistics software
• Excellent analytical, problem solving and organisational skills
• Ability to work independently and handle multiple projects
• BS in Business Administration, Logistics or Supply Chain

• Handling one shop, from sales to customer service
• Find and lead shop's Staffs to achieve targets
• Ability in handling operation of a shop, responsibility to sales performance and service performance
• Can work under fast-paced and passions to serve customers under any conditions
• Minimum 10 years of hair dressing experience
• Willing to work on weekend and public holidays
• Weekday off, must follow the working schedule
• Willing to work under supervised if needed
• Good Service Attitude, professional attitude in service
• Please contact us at 90910999 (wechat/whatapp)

Job Title: Operations Manager ($4.500-$5.500)

Location: Bugis

Job Type: Full-time

Job Summary:

We are seeking an experienced and dynamic in Operations Manager to oversee the daily operations of multiple hotels within our portfolio. The ideal candidate will ensure that each property operates smoothly, maintains high standards of service, and achieves financial goals. This role requires strong leadership, effective communication, and a passion for delivering exceptional guest experiences.

Key Responsibilities:

• Oversee the day-to-day operations of multiple hotels within the cluster.
• Develop and implement operational strategies to enhance efficiency and guest satisfaction.
• Ensure compliance with all health, safety, and regulatory requirements.
• Monitor and manage budgets, ensuring financial targets are met or exceeded.
• Collaborate with department heads to ensure seamless operation across all hotel functions.
• Lead and mentor hotel management teams, fostering a culture of excellence.
• Analyse operational performance and implement improvements as needed.
• Coordinate with sales and marketing teams to drive occupancy and revenue.
• Address and resolve guest complaints in a timely and professional manner.
• Conduct regular site visits to ensure high standards are maintained across all properties.

Qualifications and requirements

• Proven experience in hotel operations management, preferably within a cluster or multi-property role.
• Minimum of 5 years of experience in hotel operations management, preferably within a cluster or multi-property role.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Excellent communication and interpersonal skills.
• Ability to make strategic decisions and manage multiple priorities under pressure.
• Familiarity with health, safety, and regulatory requirements in the hospitality industry.
• Strong problem-solving abilities and attention to detail.
• Strong leadership and team management skills.
• Ability to work under pressure and manage multiple priorities.
• Commitment to delivering high-quality guest service.

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and career advancement.

Employee discounts on hotel stays and services.

Responsibilities

• Establish working relationships with key clients and stakeholders and become a trusted advisor who will understand their requirements and challenges
• Manage client's IT and business satisfaction in the delivery of IT services and ensure profit objectives are met
• Provide leadership to business development teams in identifying new business opportunities and manage end-to-end sales cycle, particularly in growing existing business in the account
• Engage with principal, partners, and suppliers in sales activities on IT products and services of the Company
• Ensure sales targets are achieved and maintain good customer rapport
• Monitor market conditions and recommend pricing and market strategy
• Investigate customer's complaints on quality, delivery, service etc and provide corrective measures
• Present, negotiate and prepare contracts, quotations, etc

Requirements

• Minimum a Diploma in IT or equivalent
• 1 year of working experience preferably in IT sales or business development role
• Possess strong initiative, people networking and creativity skills
• Proven sales track record
• Disciplined and driven to develop sales account plans and upkeep sales forecast & hygiene
• Established relationship with enterprise customers will be a bonus

Assistant Manager Requirements: -

• You will lead and develop shop teams through inspiring practical management and coaching.
• You'll manage and direct retail teams to build sustainable customer relationships and implement strategies for shops to improve sales performance.
• Leading personally in the shops, and growing the shop's business
• Lead, coach and motivate sales teams for better performance
• Take advantage of all available support (visual merchandising, product training, events)
• Maximize the potential of all categories in company and build a loyal customer base
• Understand customer needs, identify potential areas for improvement, and develop a sense of market trends
• Ensure maximum opportunities through effective sales floor management, sales planning and display updates
• Provide consistent and qualitative feedback, coach the team on-site and coach them to improve themselves as sales ambassadors for the store
• Oversee all staffing matters, assist in developing strategies to achieve specified goals to help expand client base
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Assist in reviewing, evaluating and developing pricing strategies to improve profitability, tracking customer experience after sales, other responsibilities as assigned
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Ability to identify and drive strategies for developing new markets based on market needs
• Assists in reviewing, evaluating and developing pricing strategies to improve profitability, and manages the full range of HR functions including recruiting, payroll, compensation and benefits, employee relations, training and development, and benefits activities.
• Advise and support colleagues on HR related matters
• Leading initiatives in talent development and performance management.
• Participate in the management of annual assessment, salary review and bonus distribution.
• Participate in the organization's talent management and succession planning.
• Review current challenges and launch new workforce initiatives aimed at building win-win partnerships in the HR field.
• Attend senior staff meetings and take minutes.
• Support the senior management team on all HR related matters.

Job Responsibilities

You will provide accounting support for our Singapore and Hong Kong entities, which includes, but not limited to:

• Preparation, review and analysis of consolidated financial statements including required disclosure note.
• Coordinate with auditors and provide the required support during the audit/review process of financial statements including assisting with queries arising from audits by external audit firms and ensure the completion of annual audited financial reports.
• Oversee and execute day-to-day accounting of activities that include but not limited to intercompany loan, account payable, accounts receivable, reconciliations, financial management and accounting control related tasks.
• Coordinate and liaise effectively with external auditors, tax agents, banks, with corporate secretary, ad-hoc reports and duties and government authorities to ensure smooth operations.
• Handle full financial and management reporting functions, cash flow, tax compliance, GST reporting, assist in annual budgets and forecast financial information.
• Ensure financial records are maintained in compliance with accepted policies and procedures and are up-to-date
• Work on M & A activities, provide support on financial analysis and due diligence.
• Assist in handling any other ad-hoc duties where required.

Job Requirements

• Bachelor’s degree in accountancy or ACCA or equivalent professional qualification, with at least 7 years’ relevant working experience
• Strong analytical and reconciliation skills
• Meticulous and pro-active with strong administrative, coordination and organisational skills
• Positive attitude, able to multi-task and work independently in a fast-paced and dynamic environment
• Able to work under pressure to meet reporting deadlines, strong attention to detail
• Proficient in Oracle and Microsoft Office applications
• Singapore FRS knowledge

Work location: Central Singapore

Job Description

-Preparing and presenting regional reports for senior management

-Reviewing the key performance indicators of their region

-Negotiating contracts with vendors and manufacturers

-Attend fair/trade shows for product showcase and new product identification

-Tender for local and regional projects

-Developing business opportunities, marketing and advertising strategies

-Good understanding of regional export and import procedures

-Managing and leading group of regional sales executives and constantly keep track of their KPIs

-Oversee and take responsibility of regional quality control and performance management

Job Requirements

• Candidate must possess at least Bachelor Degree in related trades or equivalent or proven experience in related trades
• Proven work experience is preferred, training is provided
• Full-Time position
• Excellent interpersonal skill
• Self-motivated and strong drive for success
• Able to travel for work

Only selected candidates will be notified

Thank you

Administrative Manager Responsibilities:

• Supervising the day-to-day operations of the administrative department and staff members.
• Hiring, training, and evaluating employees and taking corrective action when necessary.
• Developing, reviewing, and improving administrative systems, policies, and procedures.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Collecting, organizing, and storing information using computers and filing systems.
• Overseeing special projects and tracking progress towards company goals.
• Building and expanding on skills by engaging in educational opportunities.

Job Description:

• Responsible for full sets of accounts for the Group.
• Perform Consolidation for the Group.
• Perform gross and net margin analysis and highlight major variances.
• Review and improve on current financial/accounting processes/reportings for better efficiency.
• Support in cashflow projections and forecast for the Group.
• Ensure compliance with IFRS and local statutory requirements.
• Prepare annual audit report and supporting files for review.
• Liaise with auditors on all audit issues and queries relating to the Company .
• Liaise with bankers on bank matters.
• Support quarterly GST returns to ensure statutory compliance.
• Support in HQ reportings and internal management reportings as and when required.
• Support tax filing and calculation.
• Familiar with IFRS and US GAAP.
• Candidate with listing experience will be advantageous.
• Any other duties assigned by superior.

Requirements:

• Bachelor’s degree in Accounting, Finance or ACCA or equivalent.
• Minimum of 5 years of accounting work experience, with audit experience.
• Experienced and knowledgeable of reporting requirements.
• Proficiency in Microsoft Office will be an added advantage.
• Able to work independently, with limited supervision.

Job Description

• Manage and coordinate the overall use of BIM for project.
• Lead and/or assist in the creation of BIM deliverables such as BIM Execution Plans, Clash Detection Reports, BIM Quality Control Plans, BIM Design Review Procedures, Construction Sequencing (4D) and Cost Estimating (5D).
• Coordinate and collaborate on project wide BIM related matters with client and interfacing contractors and ensure design process and submissions comply with specifications and requirements
• Regular update and report on all BIM related activities’ progress and status to the SO.
• Verify and rectify all BIM related challenges and issues in the project.
• Oversee and manage all BIM Software to be used in the project, and to rectify issues relating to BIM Software.

Requirements

• Min Diploma/Degree in Engineering with relevant working experience in Construction industry.
• Have about 5 years of relevant experience in the implementation and management of CAD and 3D models.
• Have a comprehensive knowledge of related BIM technologies.
• Have BIM coordination or BIM management experience in a design, engineering or construction firm for a large project.
• Shall be expert in the BIM Authoring Tools.
• Ability to prioritize tasks well and has good presentation/communication skills.

Responsibilities:

• Create and implement effective sales strategies to achieve company goals.
• Analyze market trends and competitor activities to identify opportunities.
• Build and maintain relationships with clients, architects, and contractors.
• Understand client needs and provide tailored solutions.
• Identify potential clients and generate leads through networking, referrals, and marketing efforts.
• Attend industry events and trade shows to promote services.
• Oversee the preparation of proposals and bids for construction projects.
• Collaborate with project managers and estimators to ensure accurate pricing.
• Lead and train the project & QS team, setting targets and KPIs to complete projects.
• Monitor team performance and provide coaching as needed.
• Negotiate contract terms with clients to close deals effectively.
• Ensure compliance with company policies and legal regulations.
• Conduct research to understand market dynamics and customer preferences.
• Provide feedback to the management team on market conditions and client insights.
• Prepare sales reports and forecasts for management review.
• Track sales metrics and adjust strategies as necessary.
• Work closely with marketing, operations, and finance to align sales initiatives with overall company objectives.
• Participate in project hand-off meetings to ensure smooth transitions from sales to execution.
• Address customer inquiries and concerns promptly.
• Ensure high levels of customer satisfaction to foster repeat business.

Requirement:

• Technical knowledge in M & E services, preferably with AutoCad capability.
• Strong communication and negotiation skills.
• Knowledge of the construction industry and market dynamics.
• Leadership and team management abilities.
• Proficiency in sales software and CRM systems.
• Analytical skills to assess market trends and sales performance.

Job Description:

• Report to the Project Manager
• Overall in charge of site coordination.
• Led a team of operation staff in daily operations.
• Manage and oversee the day-to-day construction activities of the project.
• Monitor and control the general workers' deployment on-site.
• Maintain and manage site storage areas for building materials and equipment.
• Maintain site access throughout the construction period.
• Planning to prevent the problem on-site before it occurs, planning the delivery and storage of equipment and materials.
• Ensure the progress of work is within budget and timelines as well as quality and safety objectives.
• Control and monitor work progress and resources.
• Monitor and control material wastage.
• In-depth understanding of project specifications, technical details, and construction drawings.
• Carry out work scheduling, material requisition planning, project coordination, and documentation.
• Ensure timely completion and good quality of works & carried out safely and WSHE regulations are complied with.
• Provide proper guidance and training to junior staff.
• Responsible for on-site production scheduling and allocation of personnel and labor, arranging materials and mechanical equipment for each phase, directing and organizing solutions to various on-site issues, and handling emergencies and labor disputes at the construction site.
• Responsible for organizing project cost accounting, including the accounting of raw materials, machinery costs, labor costs, management fees, energy costs, and other expenses, to implement project cost management and ensure the achievement of the company’s planned profits.
• Responsible for organizing monthly project volume statistics and accounting, as well as reviewing and supervising employee attendance and worker payroll statements.
• Responsible for organizing the preparation of construction organization designs, progress plans, safety technical measures, etc., primarily focusing on controlling the overall project timeline.
• Organize and implement the quality responsibility system, carry out CONQUAS management, and coordinate construction production safety and environmental management.
• Chair daily project production meetings, confirm the day's production status, promptly solve related issues, and plan the next day's production.
• Responsible for coordinating the working relationships with company functional departments, subcontractors, material suppliers, etc.
• Organize the application, development, and summary of new technologies, new processes, new materials, and new standards.
• Responsible for the management, coordination, evaluation, and assessment of the project department staff as per the branch office's requirements.
• Responsible for the training and development of backup talent according to the needs of the branch office and the project department.

Job Requirement:

• Candidate must pass at least a Degree in Civil Engineering or equivalent. Diploma holders or equivalent with relevant experience BSc/BA in Engineering (Civil) or Engineering or relevant field (BCA recognizes degree will be an advantage)
• 10 years experience in Site Management
• Required language(s): English & Mandarin (to handle queries and feedbacks from English & Mandarin speaking associates, clients and customers)
• MUST have experience in LTA (Land Transport Authority) or any high-rise building projects .
• Able to work 6 working days on Site.

Job Title: Operations Manager ($4.500-$5.500)

Location: Bugis

Job Type: Full-time

Job Summary:

We are seeking an experienced and dynamic in Operations Manager to oversee the daily operations of multiple hotels within our portfolio. The ideal candidate will ensure that each property operates smoothly, maintains high standards of service, and achieves financial goals. This role requires strong leadership, effective communication, and a passion for delivering exceptional guest experiences.

Key Responsibilities:

• Oversee the day-to-day operations of multiple hotels within the cluster.
• Develop and implement operational strategies to enhance efficiency and guest satisfaction.
• Ensure compliance with all health, safety, and regulatory requirements.
• Monitor and manage budgets, ensuring financial targets are met or exceeded.
• Collaborate with department heads to ensure seamless operation across all hotel functions.
• Lead and mentor hotel management teams, fostering a culture of excellence.
• Analyse operational performance and implement improvements as needed.
• Coordinate with sales and marketing teams to drive occupancy and revenue.
• Address and resolve guest complaints in a timely and professional manner.
• Conduct regular site visits to ensure high standards are maintained across all properties.

Qualifications and requirements

• Proven experience in hotel operations management, preferably within a cluster or multi-property role.
• Minimum of 5 years of experience in hotel operations management, preferably within a cluster or multi-property role.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Excellent communication and interpersonal skills.
• Ability to make strategic decisions and manage multiple priorities under pressure.
• Familiarity with health, safety, and regulatory requirements in the hospitality industry.
• Strong problem-solving abilities and attention to detail.
• Strong leadership and team management skills.
• Ability to work under pressure and manage multiple priorities.
• Commitment to delivering high-quality guest service.

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and career advancement.
• Employee discounts on hotel stays and services.

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Responsibilities

• Responsible to site progress according to schedule set
• To lead a site construction team in ensuring smooth execution of work
• To ensure works carried out meet company’s quality standards & contractual requirements
• To review and approve materials requisitions
• Execute overall scheduling and specific planning work
• Design, implement progress and schedule control systems for the project according to set requirements
• Construction planning, and to co-ordinate with the client, sub-contractors, consultants and Authorities on all project aspects
• Ensure safe work procedures and environmental control measures at site
• To ensure that all requirements by Clients, Consultants and relevant Authorities are adhered and established
• To carry out any assignments by the Management

Requirements

• Candidate must possess at least Diploma/Professional Degree in Engineering (Civil) or equivalent.
• Required language(s): English, Chinese (in order to co-ordinate with the English and Chinese speaking client, sub-contractors, consultants and Authorities in regards with the project aspects and construction planning matters.
• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.