Total 36,099 customer experience manager job vacancies in Singapore

FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.

About The Opportunity

This is an opportunity to work closely with the Global Head of PR and Communications, and Asia’s Head of Marketing to lead the strategic development and hands-on execution of Corporate PR strategy to position the company, its corporate brands and executives in top-tier domestic media outlets in countries Singapore, India, Hong Kong, Mainland China, Japan and Malaysia.

You will also support FCTG Asia’s leisure brands including Scott Dunn, Discova, and Cross Hotels & Resorts with press releases and reactive PR.

Leverage on your experience in media relations, public relations and senior stakeholder engagement to build, drive and deliver media and communication strategies and corporate marketing programs across the region. This is a pivotal role where you will lead the direction, having a direct contribution to, and impact on the achievement of our business goals.

Key duties & responsibilities:

• Annual PR Strategy
  Develop a full-year region-specific PR strategy & activity plan for FCM Asia in collaboration with Regional Brand Marketing and Operations that reflects business objectives. Devise accompanying regional narrative to engage with key prospects and customers that elevate our brands and promote the industry and benefits of travel management consultancy.
• Local PR Activation
  Execute PR activities, initiatives and events to engage with key stakeholders in Asia. Create news-worthy stories that capitalise on trending topics, while pitching latest developments and securing commentary opportunities for business leaders. To work with the Global PR & Communications and Corporate Brand Marketing teams to ensure that all PR activity appropriately positions each of our FCM Asia as leaders in their segment.
• Press Office
  Act as the main point of contact for media in Asia. Respond quickly and accurately to day-to-day journalist enquiries escalating with the Global PR & Communications and senior leadership as appropriate.
• Media Relations
  Cultivate strong relationships with top tier Asia travel/trade, news, business and consumer media and their contributors. Secure regular briefings to ensure that FCM, Scott Dunn, Discova, Cross Hotels & Resorts remain top of mind. Proactively pitch original story angles and the latest company news alongside local developments and initiatives. Maintain and develop a database of key Asian media contacts. Work closely with Head of Marketing and Brand Managers to advise and guide limited outreach in select Asian countries.
• Social Media
  Work in partnership with the Content team to use social media channels to engage with Asia-based journalists (e.g. monitor blogs/Twitter feeds of top-tier media for feature story opportunities and pitch media online when relevant).
• Crisis Communications
  Support the Asia Leadership teams (Marketing & Senior Management) on issues affecting the company. Develop speed to market & crisis communication response - gather facts, and create reactive media statements and FAQs while keeping the Global PR & Communications informed. Field and respond to incoming media requests to positively position FCTG Corporate Brands.
• Media Events
  Able to independently organise and facilitate media events.
• Press and Briefing Materials
  Oversee development, approvals and updating of press kit materials, including press releases, fact sheets, bios, backgrounders, etc. for Asia. Prepare briefing materials and messaging/positioning documents for executives in preparation for media interviews.
• PR Measurement & Evaluation
  Measure results and impact of PR outreach in alignment with key performance indicators (KPIs) and leverage media monitoring & measurement tools. Focus on top-tier media and feature story press coverage in the domestic market. Contribute to Global PR reports and keep regional brand and operational teams updated on resulting coverage.
• Customer Communications
  Assist with customer communications when needed including service emails, and incidents Crowdstrike etc. Assist the Head of Marketing of Asia with proofing and editing of communications when she is unavailable to support the team.
  Assist with events including but not limited to; Singapore Summit, GBTA India, town-hall meetings, and annual kick-off meetings. Help to keep colleagues informed and engaged by celebrating achievements and sharing details of relevant regional news and initiatives on Workplace, and briefing Social Media team to post on News page and Social Media channels.

We’d love to hear from you if you have...

• At least 6 years’ experience in public relations, having held a similar in-house or PR agency position
• Bachelor’s degree (ideally in Communication, Journalism, Marketing or Business)
• Experience in the Corporate Travel/Travel Industry is highly preferred
• The ability to convert communications strategy into effective PR activities that address brand and business imperatives
• Experience in working across large cross-functional teams within complex, global environments.
• Clear communicator with superb writing and messaging skills
• Strong media and industry contacts within the local market (travel/trade, business, news etc.)
• Experience in managing PR agencies a plus
• Event management capabilities requiring strong strategic content support and cross-functional collaboration
• Experience managing budgets
• Demonstrated ability to craft and implement broad digital/social campaigns with success
• Well-organised and able to multi-task and prioritise workload
• High level of adaptability and demonstrated ability to work in a dynamic, fast and agile landscape

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world.

• Generous remuneration structure and a highly competitive salary
• Fun and Energetic culture: At the heart of everything we do at FCM is a desire to have fun and be yourself
• Work life Balance: We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave
• Travel perks: You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons
• A career, not a job: We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.

Are you ready to elevate your career in travel management? Apply with FCM today!

FCM Asia is an Equal Opportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success! We work in a team work environment where we maintain a favourable working relationship with co-workers in all departments to foster a culture of trust and mutual respect.

By joining the team, you'll discover first hand why we're recognised around the world as an outstanding employer. In addition, our company founder strongly believes the success of our business relies on the success of our people.

Job Description

• To engage business leaders for the development of new capabilities competencies and skills, fostering a culture of learning and innovation
• Design, develop and implement learning programmes, initiatives and processes that are aligned with organisational capability development
• Manage learning resources and budget associated with the job family.
• Maintain oversight of the L&D funding programmes and schemes.
• Managing the sponsorship processes, claims and audit matters pertaining to the funded schemes.
• Explore and apply new learning and development practices, technology, tools and approaches.
• Lead and Implement culture change initiatives to reinforce values, learning and Innovation.

Job Requirements

• Min Degree in any disciplines
• At least 10 years of relevant experience in leading and implementing Learning & Organisational Development,
• Experiences in competency framework development, programme and curriculum design development will be advantageous

Interested candidates are invited to email your resume to:

[email protected]

Jenalyn Ooi Huai Sian (R1765551)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

We regret only suitable candidates will be shortlisted for an interview.

Job Profile Description

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering the incumbent with the resources to solve critical problems for the future of our business, which is why we need you.

Manulife Actuarial is seeking a self-motivated team player, who is obsessed with delivering value, is forward-thinking, and excited to improve inforce value of the company and customer experience.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
• You thrive in teams, and enjoy getting things done together
• You take ownership and build solutions, focusing on what matters
• You do what is right, work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for someone:

• Involve in full suite of experience studies including assumptions recommendation, maintenance, and financial impact analysis as in the areas of reserve (IFRS17 and local basis), new business value and new business CSM.
• Involve in IFRS17 policyholder experience gain/loss reporting and to provide deeper analysis of underlying contributors.
• Involve in the regular experience monitoring and highlight/ investigate variance in experience and its root cause.
• Involve in experience monitoring Power BI tools development working with regional and local analytic teams.
• Assist in the inforce management projects to deep dive on experience drivers and propose recommendations to improve customer experience and inforce value to the company. This includes close collaborations with various stakeholders on different inforce management initiatives.
• Assist in any other projects as assigned.

Nice to Have:

• Good progress of actuarial exams.
• At least 4-5 years of working experience with good understanding of data, actuarial experience monitoring and insurance business know-how.
• In-dept knowledge of insurance products and their earnings attributes.
• Creative, thinking out of the box, meticulous to details, effective communications and planning are key elements for success.
• Good knowledge in MS Office (Excel, Access, Words, Power Point) and Power BI (or any equivalent visualization software).
• Knowledge of IFRS17 and local regulatory are added advantage.
• Team player oriented as well as can follow up tasks independently.
• This is an individual contributor role.

On the job you will:

• Work closely with reporting and regional teams.
• This includes liaise with various stakeholders on different inforce management initiatives.

Our commitment to you

• Our mission; to be a part of making Decisions Easier and Lives Better
• A leadership team dedicated to your growth and success
• A bold ambition and set of goals to be a leader in driving transformation in our industry
• Our best. Every day.

Learn more about opportunities with us at jobs.manulife.com

We’re seeking a skilled Culinary Manager to drive culinary innovation and development for our brands across multiple countries.

This is a corporate role focused on R&D, reporting directly to the Marketing Director.

Salary Range: $4,000 - $6,000

Key Responsibilities:

• Support brand teams with culinary expertise and innovative concept development to maintain competitive advantage.
• Leverage culinary skills and scientific knowledge to create commercially viable dishes and enhancements.
• Conduct research and development (R&D) of new dishes and limited-time offers (LTOs) to elevate menu offerings and drive sales.
• Ensure quality and consistency in the execution of new menu items across locations.
• Collaborate with cross-functional teams to align training programs and quality assurance with company goals.
• Provide insights on culinary trends, ingredients, and availability for strategic menu planning.
• Stay updated on global and local food trends and monitor ingredient sourcing.

Requirements:

• Degree or Diploma in Culinary Arts, Food Science, or equivalent.
• Minimum 3 years of relevant experience in culinary R&D.
• Strong written and verbal communication skills, with the ability to convey ideas effectively to diverse audiences.
• Proven track record in creating innovative and competitive culinary solutions.

Benefits:

• Competitive salary package
• Opportunities for career advancement in a growing, international organization
• A dynamic, creative work environment focused on culinary excellence

If you’re passionate about culinary innovation and want to make a tangible impact within the food industry, apply now!

Alpha HR Pte Ltd |EA License No. 24C2354
Alex Lee |EA Reg. No R24123784

You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

• Relationship Management: Develop data tools & insights for the GCG Client Management Group in APAC to support renegotiations, business reviews and business development opportunities defending our Premium Value Proposition in an impactful way
• Business Development: Lead strategic partnerships with merchants in close collaboration with the Marketing team engaging existing & new partners to drive revenue growth through Amex Offers
• Consultative Selling: Build a pipeline of opportunities & deliver compelling Business Insights proposals to drive business growth
• Data & Insights: Own end-to-end insights project planning, delivery, and measurement. Transform raw data into insights led commercial presentations to executives at merchant partners & internal stakeholders.
• Data Product Development: Identification and creation of customized and automated data tools in close collaboration with the Global Merchant Analytics team

Minimum Qualifications:

• Strong business development experience and/or partner management experience, including a track record of success in building new and nurturing existing relationships with internal and external clients that drive commercial outcomes
• Strategic thinker with a consultative sales approach
• Effective quantitative skills that enable the analysis of data sets and generation of actionable recommendations with measurable value
• Strong communication skills and executive presence with the ability to probe/diagnose merchant needs and propose real-time customized solutions across all levels of the organization, internally and externally
• Strong problem solving, project management, analytical and presentation skills
• Ability to multitask and prioritize across a portfolio of clients and projects, with high attention to detail
• Ability to innovate and openly share insights and new ideas
• Advanced degree in statistics, mathematics, operations research, economics, engineering or equivalent preferred

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job Summary:

Work Location: East

Work Day: Mon to Sat

Work Time: 8am-6pm

Salary Range: Basic $10k

Job Description

• Carry out project planning, scheduling, cost control, good documentation system and project management.
• Experience in Civil Works, Dredging, revetment, construction of pier/wharf.
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
• Responsible to participate in the contract review to evaluate company’s capability to fulfil contract order requirements that include involvement in the tender clarification meeting with the prospective client.
• Ensure that all aspects meet the government regulations and standards, including safety of works, inspections and testing of equipment and machinery, training needs of staff.
• Control and monitor work progress and ensure work quality.
• Oversee the effective management of project activities to assure timely delivery and low wastage.
• Overall planning and controlling of the cost of project execution.
• Manage and lead a group of engineers and construction managers.
• Overall co-ordination of the work progress of large and complex projects.
• Co-ordination with other departments on issues affecting project work.
• Liaise with government/statutory authorities, consultants, clients, suppliers etc.
• Provide timely project progress reporting to management.
• Attending project execution meetings.
• Responsible for application for the required consent / permits from the relevant statutory board or regulatory body – e.g. Port Singapore Authority (PSA), ministry of manpower.
• Detect project problems and ensure effective corrective measures are executed.
• Other ad-hoc duties required to carry out.

Requirements

• Possess excellent client/facing, good interpersonal skills/people management skills, good communication skills and negotiation skills and possess strong leadership qualities.
• Efficient, good analytical skills and able to work independently.
• Masters/Degree in Civil & Engineering or equivalent, recognized universities under the BCA is a plus.
• Minimum 10 years of Experience. Experience in Civil Works, Dredging, revetment, construction of pier/wharf.
• Proficient in Microsoft Office, MS Project, Primavera and AutoCad.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Eugene Eiap Yeow Hong

Registration Number: R23112438

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Duty Manager | Hotel Service Manager | 5 Days | Up to $3,5k | Tanjong Pagar

Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Service Delivery Manager (CyberSecurity)/ Customer Manager

Responsibilities:

• Strong in handling Service Delivery Management/ Customer Management
• Experience in providing Services and Solutions on CyberSecurity Management.
• Technically inclined in handling Service Delivery and supporting Customer Management.
• Manage the performance of services and ensure that Service Levels are met.
• Engaging the customer and/or vendors to ensure the smooth delivery of services when required
• Communicate and liasing with clients, stakeholders and vendors.
• Provide consultation and advisory on CyberSecurity Solutions.

Requirements:

• Demonstrated strong experience in handling Service Delivery Management/ Customer Management.
• Experience in providing CyberSecurity Services and Solutions to customers.
• Strong knowledge of CyberSecurity.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001 and etc.
• Minimum 3 years of experience in customer success roles or experience in a cybersecurity operation center
• Good in Service Delivery and Customer Management.
• Experience in handling Service Level Agreement (SLA).
• Possess Government or System Integrator Consulting domain.
• Experience with contract and vendor management.
• Possess Diploma or Degree in relevant field.
• Only Singaporean applys.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

We respect your privacy and all communication will be treated with confidentiality.

*Only shortlisted candidate will be notified.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Summary

The Asst/Manager, Customer Service and Admin is responsible for achieving the highest level of Customer Service to both internal and external customers, and to provide Administration and Human Resource support to the team.

Responsible for processing order information in a timely manner, system entries, proper

coordination and communication with customers and internal Operations / Transport team, and conducts internal trainings and relevant administrative support.

Job Requirements/Responsibilities:

Customer Service Management

• To establish the Customer Service and Administrative function, including developing and leading a team of executives
• To establish the Standard Operating Procedure (SOP) and Work Instructions (WI) for the Customer Service and Administrative function
• To develop customer satisfaction goals and communicate with department regularly.
• To supervise day-to-day operations in the Customer Service department.
• To record and analyse customer needs and problem, and to provide timely feedback to improve customer satisfaction, optimise customer service quality in all aspect.
• To handle internal and external customers’ enquiry and orders through automated system or manual channels
• To work closely with operations / transport team to ensure enquiries and orders are closed on time.
• To manage feedback and provide proper solutions within the service level, ensure proper follow up and resolution.
• Continuously seek improvement to enhance teams’ performance and work efficiency.
• Review and update customer service procedures, policies, and standards
• Administrative Support

Administrative Support

• Work with the corporate shared services counterparts
• Assist to assess training needs, design, and establish training matrix and training plan.
• Assist to provide or arrange for required training when necessary.
• Assist to arrange for administrative support to HR function such as job advertisement, reviewing resumes and liaising with hiring managers for interview arrangement. Job Description: Assistant Manager, Customer Service and Admin Department: Operations Reports To: Assistant Manager Operations
• Assist to provide office and administrative support, including preparation of Management and Procurement Papers
• Other duties as directed from time to time

Requirements:

• Degree / Diploma in Supply Chain / Logistics / Business related discipline
• Work experience in Customer Service or Operational background would be advantage
• At least 3 - 5 years of relevant working experience in logistics industry, preferably in a healthcare or medical related environment
• Self-starter who is able to work in a fast-paced environment, meet tight deadlines with high level of accuracy.
• Possess positive working attitude with initiatives, good team player.
• Strong linguistics in English and another native language or dialect
• Effective multi-tasking and time management skills
• Strong knowledge and skills in MS Office such as Word, Excel and PPT, preferably VISIO
• Experience in using Warehouse Management Software and Transport Management Software

Additional Notes:

Working Location: 4 Pandan Avenue

Working hours: Monday - Thursday 8,30am - 6.00pm

Friday 8.30am - 5.30pm

Overview

Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Synthesizes and combines various insights from their team and customer industry regarding business and Information Technology objectives for customer organizations using partnership with other account team leaders. Understands, identifies, and aligns Microsoft solutions, cross-cloud and technical capabilities. Drives conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account. In partnership with key stakeholders and executives, develops and delivers strategic roadmaps for executing program planning and customer-facing program review, prioritizing engagements, and influencing key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages and improves upon methods for identifying, monitoring, and mitigating actual and potential blockers to consumption through data analysis and customer feedback.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Success Leadership

• Leverages and improves upon methods for identifying, monitoring, and mitigating actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, ensure delivery on and continuously refine Customer Success Plans (CSPs), and identify opportunities for consumption optimization. Holds accountability for identified consumption milestones and their completion. Partners with customers to understand their business objectives and priorities, identify cross-selling and add-on opportunities, optimize usage, drive adoption, prioritize Microsoft products and services delivery to meet the most critical agreed-upon customer outcomes and account priorities, and develop and execute CSPs to meet them in order to manage consumption holistically across the entire portfolio. Proactively drives business growth strategies.
• In partnership with key stakeholders and executives, develops and delivers strategic roadmaps for executing program planning and customer-facing program review, prioritizing engagements, and influencing key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages, improves upon, and streamline Microsoft delivery management methodologies, processes, and tools to improve and mitigate risks to customer operational health. Proactively anticipates, identifies, and mitigates customer blockers and risks by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.
• Drives conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Embraces the organizational and customer success strategy to maximize customer's investments and value. Drives and agrees upon a long-term approach to fuel adoption of Microsoft technology and services in alignment with the customer's goals and objectives. Drives account team planning, promoting business and technical needs for change to challenge customer thinking that drives transformation towards modern digital approaches. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.

Customer Relationship Management

• Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels and coaches others to communicate effectively in business value conversations.
• Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Creates, influences, and evolves healthy, strategic relationships with key customer stakeholders, partners, and technical professionals to lead quality solution delivery and health using partnerships with other account team leaders and lead orchestration across internal/external stakeholders. Expands and holds accountability for executive customer and partner relationships with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.
• Synthesizes and combines various insights from their team and customer industry regarding business and Information Technology objectives for customer organizations using partnership with other account team leaders. Identifies customer priorities with shared accountability for the creation of shared customer account plans to support customer objectives specific to the customer's business transformation programs and common to the industry. Provides leadership to the team to execute support and consumption delivery programs. Uses industry trends and program delivery progress to identify priority area to drive customer environmental health outcomes. Shares industry trends with customers in terms of Microsoft current practices for their industry.

Technical Relevance

• Understands, identifies, and aligns Microsoft solutions, cross-cloud and technical capabilities (e.g., Azure, Modern Work, Dynamics) to expand upon and accelerate customer needs and priorities. Leverages deep foundational industry, technical expertise, and visionary mindset to enable customer success. Articulates cross-cloud technology, solutions, and services in a compelling way to internal and external stakeholders. Evangelizes Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.

Qualifications

Required/minimum qualifications

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience ORBachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
  

Additional or preferred qualifications

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 10+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience ORBachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
  
• 5+ years relevant work experience within customer industry.
• Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
• Information Technology Infrastructure Library (ITIL)
• Foundation certification or equivalent service management certification. Project Management Institute (PMI) or equivalent Project Management certification. Prosci or equivalent certification.

As a Customer Experience and Partnership Manager, you will be in the team responsible for managing EVe’s customers and various stakeholders. In this role, you will develop and refine EVe’s Customer Experience strategy and manage and uplift the customer experience for electric vehicle’s motorists. You will also establish long-term relationships and collaborate with government agencies, industry partners and community partners to ensure a smooth support of the operational deployment and running of Electric Vehicle Charging Points within designated zones.

Responsibilities

· Conceptualise and develop EVe’s CX strategy, manage customer journey design and delivery, customer communications, research, and insights.

· Handle customers’ feedback / complaints / enquiries effectively and professionally within the set timeline.

· Conduct relevant engagements (e.g. different customer segments, EV charging operators) to identify challenges and pain points, and work with internal stakeholders to translate these findings to improve processes and workflows.

· Support and monitor service performance KPIs, measurements and standard and establish the CX measurement framework and metrics.

· Engage key stakeholders (e.g. Town Councils, govt agencies) and develop and implement the EVCP deployment strategy through partnerships with Town Councils and other stakeholders.

Requirements

· Tertiary education with at least 2 years of relevant experience in partnerships and engagement/customer relations as well as strong people management skills are preferred.

· Knowledge and/or experience in UI/UX design principles and methodologies will be a plus.

· Customer-oriented, agile thinker, and emotionally intelligent to build relationships

· Excellent verbal skills and interpersonal skills to coordinate with team members and external stakeholders, and to manage feedback

· Proficient in Microsoft Office suite software

· Good understanding of the EV masterplan.

· Candidates in public service community partnership with CX experience as well as candidates from Engineering or Transport services related industry will have an advantage.

Customer Service Assistant | logistic | Up to $2.5k | 5 Days | Jurong

Basic $1800 - $2500 (With AWS)
Working Days: 5 Days (if required OT will get OT pay)
Working hours: Monday - Friday 8:30am - 6pm
Location: Penjuru road (move to senoko in 2025 Q1)

Job Description

• Shipment coordination (local and cross borders)
• Preparation of daily/monthly report
• Prepare internal reconciliation billing report
• Attend to customer’s daily operation meeting

Requirements

• Minimum 1 year experience in logistics
• Experience in SAP & WMS function will be added advantage
• Computer Literate & Proficient in MS Office

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

About Us

M-DAQ Global is a pioneering fintech group specialising in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide. Our proprietary technology empowers both large enterprises and SMEs to navigate international trade with FX clarity, certainty, and payment mobility.

Headquartered in Singapore with an expanding presence across 7 countries and territories, M-DAQ Global provides a comprehensive suite of FX, collections, and payment solutions, as well as value-added services such as AI-driven KYB onboarding and enhanced risk management solutions, enabling businesses to transact across borders with ease amidst evolving needs.

For more information, please visit: www.m-daq.com.

Responsibilities

• Primarily responsible for day to day support of Ecommerce Platform Application,
• FX clients and Stock Brokers using FX.
• Perform monitoring using available tools and media
• Write Monitoring Tools in Unix, Python, SQL or Lambda, strictly adhering to the
• monitoring framework
• Assist Clients Success Team with onboarding activities.
• Trouble shoot incidents, providing enough in-dept details which would assist
• developers to quickly zoom into codes to identify any bugs
• Manage incidents following internal incident management process and
• procedures till they are resolved
• Ensure incidents are logged and root cause analysis updated and concerned
• parties are advised
• Involved in Problem Management
• Ensure timely email responses and stake holders updates
• Participate in depth QA/Testing of the application at the end of a Sprint
• Able to grasp the permutation of inputs to develop Test Cases and Test Scenarios
• for exhaustive testing against new applications or new functionalities
• Code Test Cases using Selenium, Cucumber, Scripts, Python and Postman
• Ensure production system are adequately monitored

Requirements

• Degree in Computer Science / Info Technology
• Able to code in Java, Python and Unix/Bash is a must
• Able to code in Selenium would be an advantage
• Some knowledge in AWS platform/tools would be an advantage
• Some knowledge on FX, Payment and E-Commerce business knowledge would be
• an advantage
• Equipped with analytical and problem-solving skills
• Able to learn new functionalities and new systems quickly and present testing
• permutations for Test Cases and Test Scenarios
• Essential but not a must to have knowledge of FIX Protocol
• Result driven and customer oriented
• Prior experience in managing clients from China and Japan will be advantageous
• Proficient in spoken and written Simplified Chinese
• Ability to speak/write Japanese will be advantageous
• Team player, resourceful, independent and a good communicator

Why Us?

• Make a positive impact to the world’s economy by creating a World without Currency Borders™
• Innovation Mindset, People-Oriented
• Challenging environment, offering great opportunities to learn and grow
• Creative and Innovative Workplace
• We offer competitive remuneration, including employee stock options and employee benefits

• Central area
• Monday - Friday
• 1 year 2 months renewable
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Job Description & Requirements

KEY RESPONSIBILITIES

• Manage assurance engagements by defining the audit strategy in consultation with the director / partner and execute it in compliance with the firm’s policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement.
• Manage projects and engagements profitably by leading the team to perform efficiently.
• Monitor the assurance team's progress against the plan and alter it when needed.
• Cultivate and manage business development opportunities. Generate new business opportunities by understanding the services provided by our sister concerns and actively assess/present ways to apply knowledge and services.
• Conduct timely performance reviews and provide performance feedback/on-the-job training.mbers attain experiences that cultivate technical competencies.
• Developpeople by encouraging individuals to think for themselves and take responsibility for their contributions to the assurance team.
• Conduct timely performance reviews and provide performance feedback/on-the-job training.
• Maintaincooperative relationships with other assurance teams.
• Develop and maintain long-term productive client relationships and networks.

SKILLS AND ATTRIBUTES

• Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress.
• Contribute ideas/opinions to the assurance teams and listen/respond to other assurance team members' views.
• Demonstrate professionalism and competence in the audit client's environment.
• Strong written and verbal communication skills.
• Good project management skills.
• Integrity within a professional environment.

TO QUALIFY

• A Bachelor's degree in Accounting, Finance, or a related field.
• Obtained or in the final stages of obtaining CPA Singapore qualification.
• Working knowledge of Caseware audit software a strong advantage.
• At least 3 years of related work experience in a managerial role.

The Singapore Institute of Legal Education (“SILE”) is a statutory body established under the Legal Profession Act. Its role is to uphold and enhance the standards of legal education in Singapore. This involves conducting the Singapore Bar Courses and Examinations and overseeing the admission requirements for advocates and solicitors to the Singapore Bar. For more details, please visit www.sile.edu.sg.

Assistant Manager / Manager (Legal Technologist)

As a Legal Technologist, you will assist SILE in integrating technology into their work to improve process efficiency and effectiveness. This role centres on the development and implementation of digital solutions, requiring a comprehensive understanding of the current rules and policies related to Singapore Bar admission, including the Part A and Part B Courses and Examinations, as well as the Practice Training Period processes.

The successful candidate will be part of the Bar Admission and Examinations team, reporting to the Director of Bar Admission and Examinations and Legal Secretariat. Key responsibilities include:

1. To assist in the development, implementation, and administration of SILE's technology transformation efforts in digitising its processes (“SILE Technology Solutions”)
2. To train users on SILE’s Technology Solutions
3. Monitor requests and escalate issues to the vendor or the Information Technology department as needed to facilitate problem resolution related to the SILE Technology Solutions
4. To assist in the development, management and implementation of standard operating procedures, system and process of the department
5. To assist with the administration and implementation of the Legal Profession (Admission) Rules 2024 and other related regulations, including processing of practice training period applications and being the key project manager of integrating IT systems into the process.
6. To assist the work of the Legal Secretariat
7. Undertaking any ad hoc projects or duties

The successful candidate may anticipate placement or contract renewal at the end of the 3-year term based on performance.

Requirements

• A recognised bachelor’s degree in law from a reputable university, preferably in an IT-related discipline.
• Candidates who are keen on regulatory work and legal administration, and who have a law degree and are newly qualified are also welcome to apply.
• Keen interest in IT and legal regulation is necessary for this role. The ability to code is a plus.
• Good command in English and good writing and communication skills.
• Can work independently with initiative and minimal supervision.
• Ability to multi-task efficiently, whilst maintaining a high quality of work and attention to detail.

Interested applicants are invited to submit their detailed resumes, indicating current and expected salary, contact number(s), notice period, and date of availability. We regret to inform you that only shortlisted candidates will be notified.

Responsibilities:

• Manage and lead the restaurant team to ensure that all aspects of the restaurant’s operations run smoothly and efficiently.
• Oversee all front-of-house and back-of-house operations, including managing inventory, monitoring food and beverage quality, and maintaining cleanliness and safety standards.
• Ensure that all customers receive an exceptional dining experience.
• Build and maintain strong relationships with customers, vendors, and team members to ensure the success of the restaurant.
• Work closely with the marketing team to ensure the restaurant’s marketing efforts align with the overall business objectives and customer needs.
• Monitor financial performance, including sales, costs and profitability, and develop action plans to address any issues or areas for improvement.
• Train and develop the restaurant team, including conducting regular performance evaluations and providing coaching and feedback to improve performance.
• Stay-up-to-date on industry trends and best practices, and make recommendations for improvements to the restaurant’s operations and offerings.
• Have the knowledge required to participate in the formulation of food and beverage menus of the restaurant.
• Handle disciplinary issues, conducting annual team review and confirmation of staff.
• Ensure the strict compliance by all staff to company’s standard operating procedures.

Requirements

• Degree in Hospitality Management, Business Administration, or related field preferred.
• At least 3-5 years of experience restaurant management or a related field.
• Strong leadership skills.
• Excellent communication skills.
• Demonstrated ability to manage financial operations, including budgeting, forecasting, and managing cost.
• Strong problem-solving skills and the ability to make quick decisions in a fast-paced environment.
• In-depth knowledge of the restaurant industry, including trends, best practices, and regulations.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Advise clients on GST implications relevant to their business operations and transactions across various industries, including the financial sector.
• Assist clients with GST registration, exemption applications, and guidance on multiple GST schemes.
• Review and electronically file clients' GST returns.
• Conduct GST health checks, due diligence reviews, Assisted Self-Help Kit (ASK) reviews, and Assisted Compliance Assurance Programme (ACAP) reviews.
• Provide support to clients managing IRAS GST audits and investigations.
• Assist clients in seeking GST rulings from IRAS.
• Support partners in developing the GST practice and participate in ad hoc projects and tasks as required.

Job Requirements

• Bachelor’s degree in Accountancy, Finance, or a relevant discipline, preferably with a professional qualification recognized by SCTP.
• Minimum of 6 years of experience in Singapore GST, ideally within a professional services or accounting firm.
• Strong understanding of Singapore tax laws and guidelines.
• Proven ability to ensure timely execution and delivery of tasks.
• Strong leadership, client management, team collaboration, project management, and analytical skills.
• Excellent communication skills, both written and spoken, with the ability to engage effectively at all levels.
• Collaborative team player with the capacity to handle pressure and manage multiple tasks.
• Motivated, with a desire for career advancement and development.
• SCTP accreditation, such as Accredited Tax Practitioner (ATP) (GST) or Accredited Tax Advisor (GST), is an advantage.

Roles and Responsibilities

Job Purpose:

We are looking for a dedicated Sales Personal to source and secure new potential customers. You will represent our company in a professional and cost-effective manner to increase our customer database and secure new accounts.

Job Description:

• Identifies, develops, and retains new business relationship
• Maintains relationship with customers by providing support, information and guidance
• Follow up on sale leads, close sales contracts, invoice and payments
• Canvass and secure new accounts
• Responsible for B2B sales account management and customer satisfaction

Requirements:

• Experience in Logistics & Supply Chain (preferred with Global and local sales in the Freight Forwarding industry)
• Achieve sales objective
• Able to work independently with pro-active attitude
• Possess strong hunter mentality, business sense and industry expertise
• Successful experience in identifying, qualifying and closing new businesses
• Good presentation skills

Objective:

To provide comprehensive IT support services for client’s end-user experience, desktop support, basic network troubleshooting, and reporting, ensuring smooth and efficient operations. The IT Helpdesk Support Engineer will deliver timely, high-quality service to maintain and enhance the overall IT experience for end users.

Key Responsibilities

1. End-User Experience & Desktop Support

· Provide first-line support to client’s employees for all IT-related issues, including software, hardware, and peripheral troubleshooting.

· Set up and maintain desktops, laptops, and mobile devices, ensuring compliance with client’s IT standards.

· Assist with onboarding and offboarding processes, including user account setups, profile configurations, and deactivation of accounts.

· Troubleshoot and resolve technical issues both in-person and remotely, focusing on minimizing downtime and disruptions to business operations.

· Offer project support and solutions to enhance user experience, ensuring high customer satisfaction levels.

2. Basic Network Support

· Perform initial network troubleshooting (connectivity issues, VPN, Wi-Fi, etc.) and escalate unresolved problems to the network team.

· Collaborate with network administrators to ensure a stable and secure user environment.

3. Reporting and Documentation

· Log and manage helpdesk tickets efficiently in the ticketing system, tracking status, resolution times, and user satisfaction.

· Provide regular reports on helpdesk activities, common issues, resolution times, and trends to the User Experience Lead.

· Maintain clear and accurate documentation of procedures, resolutions, and frequently asked questions for both users and the support team.

4. Service Level Expectations

· Respond to user requests promptly, aiming for first-time resolution where possible.

· Prioritize and escalate issues according to defined service levels and criticality of business impact.

· Ensure high availability and excellent customer service to all client’s employees, fostering a positive user experience.

5. Overtime, Public Holidays, and Weekends

· If required to work overtime, weekends, or public holidays, the engineer must seek prior approval from the User Experience Lead.

Reporting Line:

The IT Helpdesk Support Engineer will report to the User Experience Lead, aligning with organizational objectives and enhancing end-user satisfaction.

Customer Focus:

The engineer will maintain a customer-centric approach in all interactions, emphasizing proactive communication, empathy, and efficient problem resolution to meet user needs and exceed expectations.

Project Manager (Infrastructure, Security)/ Customer Service Management

Job Description & Requirements

Our esteem client is looking for an Project Manager (Infrastructure, Security)/ Customer Service Management

The Project Manager (Infrastructure, Security)/ Customer Service Management must be trained and certified. He/ She must be able to deliver CyberSecurity Projects. The incumbent must be good in managing CyberSecurity Project Planning, Design and Implementation. Prior experience in managing stakeholders and experience in providing consultancy.

Responsibilities:

• Strong in handling IT CyberSecurity Project Management.
• Involved in IT Security Project Design, Planning and Implementation.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Handle Project Planning, Scheduling, Delivery and Execution
• Involved in Service Delivery Management.

Requirements:

• Demostrated strong IT Enterprise Project Management experience.
• Proficient in IT Infrastructure Services, Cybersecurity Solutions, Cloud Computing and Systems Integration.
• Experience in managing deployment of IT infrastructure, such as systems & networks and CyberSecurity Solutions.
• Experiences in major IT infrastructure & cybersecurity system updates, upgrades, OS hardening and migrations
• Good in Project Planning, Design, Implementation, Scheduling and P&L.
• Good technical skills in IT Infrastructure, CyberSecurity and IT systems.
• Experience in handling IT Project Management
• Demonstrated Project Management methodologies.
• Good in Vendor and Client Management.
• Demonstrated experience in handling Project Life Cycle.
• Min. 5 years of managing IT CyberSecurity Project Management experience.
• Possess CITPM or PMP certified
• Possess CyberSecurity Certifications.
• Good Degree in Computer Science/Computer Engineering.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

We regret only shortlisted candidate would be contacted.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

We are looking for an innovative procurement manager to lead our procurement team. You will spearhead the purchasing process from selecting suppliers to ensuring stock optimization, as well as provide guidance on sourcing and procurement processes.

Our procurement manager will be a supply chain and logistics expert who will specialize in implementing cost-effective purchases of all goods and services, as required by the company. Ensuring quality control and adhering to the company’s policies and procedures on supply chain management will be some of your main priorities when carrying out this role.

Procurement Manager Responsibilities:

Developing procurement strategies that are inventive and cost-effective.

Sourcing and engaging reliable suppliers and vendors.

Negotiating with suppliers and vendors to secure advantageous terms.

Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility.

Building and maintaining long-term relationships with vendors and suppliers.

Approving purchase orders and organizing and confirming delivery of goods and services.

Performing risk assessments on potential contracts and agreements.

Controlling the procurement budget and promoting a culture of long-term saving on procurement costs.

Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods.

Preparing procurement reports.

Procurement Manager Requirements:

Bachelor’s degree in supply chain management, logistics, or business administration.

Proven experience managing supply chain operations.

Experience using supply chain management software and tools, including Oracle, SAP Ariba, and/or Envision.

In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.

Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access).

Management and leadership skills.

Multi-tasking and time-management skills, with the ability to prioritize tasks.

Highly organized and detail-oriented.

Excellent analytical and problem-solving skills.

Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills
• Able to work on weekend and public holiday

• Must completed Bachelor Degree in Civil engineering or equilant.
• Preparing site reports and completing other site documentation
• Conducting preliminary site inspections of potential construction sites to determine essential tasks
• Developing labor and material cost estimates for a project
• Advising construction team on operational enhancements to lower costs and enhance efficiency
• Ensuring the construction team follows health and safety standards
• Resolving technical difficulties that occur during a construction project
• Connecting and negotiating with clients, subcontractors and other professional staff

Responsibilities

• Overseeing the operations functions of the hotel, as per the Organizational chart.
• Developing and implementing strategies that maximize profits and productivity.
• Maintaining relationships with key clients and stakeholders.
• Creating and managing budgets.
• Hiring, training, and evaluating employees.
• Conducting performance reviews and providing constructive feedback.
• Ensuring that company policies are followed by all employees.
• Keeping up-to-date with industry trends and competitors.
• Attending industry conferences and events to build networks and promote the business.
• Handling complaints, and overseeing the service recovery procedures.
• Manage and develop the Hotel Executive team to ensure career progression and development
• Assisting in residential sales as and when required and developing strong sales prospects.
• Responsible for legalization, Occupational Health & Safety Act, fire regulations, and other legal requirements

Requirements

• A bachelor's degree in business administration or a related field
• Proven experience working as a general manager or in a similar senior management role
• Strong leadership and managerial skills
• Excellent communication and interpersonal skills
• Ability to work under pressure and meet deadlines
• Strong problem-solving and decision-making skills
• Knowledge of budgeting, financial management, and business operations
• Proficient in using Microsoft Office and other business software
• Ability to prioritize tasks and delegate responsibilities effectively
• Ability to work shit, weekend and public holiday
• Ability to work longer hours with prolonged period of standing.
• Standby for 24 hours.