Total 79,314 customer experience manager job vacancies in Singapore

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Why Join Us?

• Basic $3,000 with yearly Increment
• Walking distance from MRT Station
• Annual leave of 14 days
• Training Provided

Responsibilities

• Secure appointments from client inquiries through different platforms (Social media channels / Phone calls / Emails)
• Create connections to potential clients from provided leads and sources through phone calls
• Send reminders to clients for upcoming appointments
• Prepare monthly sales conversion report

Requirements

• Ability to work independently and be an excellent team player
• Excellent communication, interpersonal skills, and customer service Etiquette
• Experience in relevant fields will be an added advantage
• Able to work rotating shifts (Day or Night Shift)
• Ability to handle high volume and fast-paced environment

Please include the following in your resume:

-Expected Salary

-Reasons for leaving past employment

-Notice period

-Position applied for

Customer Care Manager

Salary: $4500 - $5500
Location: Upper Thomson - Next to Thomson Nature Park
*Will be relocated to Geylang area in April’24

Working Day & Time: 5 Days work week; 8:45am - 5:30pm

Key Responsibilities

• Lead and manage a team of Customer Care Specialists

1. Set performance goals, provide feedback and conduct performance reviews
2. Regularly review the team knowledge on the latest products
   

• To deliver exceptional customer serviceDevelop and implement customer care processes and policies; to constantly review them to ensure greater productivity is achieved

1. Resolve customer complaints and enquiries in a professional and prompt manner
2. To monitor and track customer response times and quality of service
3. Run performance reports in Zendesk and 3CX to track team performance

• To optimize processes and practices

1. Possess the ability and foresight to continually review opportunities for improvements and execute them
2. Propose to management on new initiatives for improvement in efficiency or optimization in cost.
   

Qualifications & Experience Requirement

• Minimum of 5 years of experience in Customer Service-related role

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Overview:

This position works with our partner to manage Middle East operations of the business and new market entry strategy project.

Responsibilities and Duties:

•  Plan and organize focus groups in the region to better understand the local customer andhow to improve brand awareness in the region
•  Organize press, influencer and brand ambassador events
•  Organize customer events in keeping with the educational and wellness ethos of the brand
•  Develop relationships with influencers and brand ambassadors, getting to know them and understand who the brand should target to work with longer term
• Provide qualitative and quantitative analysis on the data capture from events (KPIs to include new customer leads, customer conversion rates, brand awareness etc.)
• Provide KPI reports as required. This analysis can be tailored so that there is value-add in addition to what the HQ finance team will be reporting
• Assist in the management of stock and logistics regionally
• Carry out site visits to ensure stock levels are as required / stands are in good condition etc.
• Organize secret shopper exercises and report the findings of these reviews
• Meeting with the regional stakeholders, PR agencies, distributors etc. (acting as the 'feet on the ground' for the brand; providing updates back to HQ as often as required
• Develop relationships and rapport with the company's stakeholders in this region to ensure that the brand is receiving the best service and attention to care and detail
• Managing the training of all ambassadors in the region
• Flexible to travel to Ireland and the UK to meet with other members of the team and stakeholders as required
• Run the UAE social channels in conjunction with the HQ marketing and social media teams
• Develop an operational handbook as the business develops in the region so that there are systems and processes in place from the early stages that can be developed as the business grows in the region
• Implement continuous improvement for all systems and processes during the initial stages of the business launch in the region
• Run the new market entry strategy

Job Responsibilities

• Formulate efficient & intuitive Go-to-market strategy for sales with Robotics BU management.
• Market researching including features/improvements etc. back to RHQ & Japan HQ.
• Marketing tools preparation (product presentations, success cases, videos, demo
• Event management (Seminars, webinars, exhibitions, road shows etc.) with robot country teams and Brand & communication (B&C)
• Preparation of marketing collateral based on industry strategy.
• Digital Marketing: Digital Campaigns, Integrated marking communications, Robotics website updates with B&C team etc. Write copy for diverse marketing distributions (brochures, press releases, linked-in articles, success stories, website material etc.)
• Product Management: New product launches, Product EOL communication, Demo Kits for market (Exhibition, partners, end customer)
• Price management: Setting prices at regional level and country level, Loading same into the systems, Special price requests to Japan, price approval with internal forms & systems.
• Budget management: Working with Managers for budget preparation & system entry, Sales gap analysis and forecast every quarter & monthly monitoring against plan. Confirm the budget plan data entry & report to managers periodically.
• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures. Preparation of monthly marketing, sales reports etc
• People management 2-3 team of admin and marketing members to be managed smoothly.

Job Requirements

• Bachelor of Engineering in Mechanical/ Robotics & Automation/Electronics/Mechatronics. MBA (Marketing Management/Digital Marketing/Business Administration) will be added advantage.
• At least 3-5 years of product manager experience on the job preferably robotics/automation multinational company experience.
• Creative, Innovative & Challenge driven.
• Industrial Robot knowledge and experience will be added advantage.
• Excellent communication, commercial skills, People skills & Team working culture.
• Project Management; Able to relate & close working with various internal, external stakeholders.
• Good understanding of market research techniques, data analysis and statistics methods
• Knowledge of strategic planning and marketing best practices
• Familiar with digital marketing, social media, and web analytics
• Proficient in MS Office and marketing software (e.g., CRM, SAP)
• Willing to travel 30-40% regionally.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23662

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

Job Description:

We are looking for a dynamic and results-driven Sales Manager to lead our sales efforts in the repair and maintenance of computer hardware, data processing equipment, and computer peripherals. The ideal candidate will be responsible for driving sales, building client relationships, and achieving revenue targets in the technology repair and maintenance sector.

Responsibilities:

1. Sales Strategy: Develop and implement effective sales strategies to promote repair and maintenance services for computer hardware, data processing equipment, and peripherals.

2. Client Acquisition: Identify and pursue new business opportunities, expanding the client base and market presence in the technology repair and maintenance sector.

3. Relationship Building: Cultivate strong relationships with existing clients, ensuring satisfaction and addressing any concerns to enhance customer loyalty.

4. Market Research: Stay informed about industry trends, competitor activities, and market demands to make informed decisions and maintain a competitive edge.

5. Proposal Development: Collaborate with technical teams to develop comprehensive and competitive proposals for repair and maintenance services.

6. Negotiation: Negotiate contracts and agreements with clients, ensuring mutually beneficial terms and conditions.

7. Reporting: Generate regular sales reports, analyze performance metrics, and provide insights for continuous improvement.

Qualifications:

· Diploma in Business, Marketing, or a related field.

· Proven experience in sales management within the technology or repair and maintenance industry.

· Strong understanding of computer hardware, data processing equipment, and peripherals.

· Exceptional communication and interpersonal skills.

· Results-driven with a proven track record of meeting and exceeding sales targets.

· Leadership qualities with the ability to inspire and guide a sales team.

If you are a motivated and strategic sales professional with a passion for technology, we invite you to apply for this exciting opportunity to drive sales growth in the computer hardware and maintenance sector.

Handling physical goods receiving, issue, packing, dispatching and fulfill delivery schedules, conduct physical stock check, maintain high standard of cleaniness. Provide support on duties relating to logistics and inventory management.

Mandatory Skills

Job Role :

• Responsible for planning, leading, organizing, and motivating IT project teams to achieve project implementation on schedule and within budget
• Prepare and track project budget
• Prepare and track detail project plan/activities
• Prepare and organize Project Steering Committee (PSC) meetings and Project Portfolio meetings
• Engage senior stakeholders to discuss and address project issues and risks
• Collaborate with Business Project Manager (BPM), business users, various technical teams and vendor throughout
• Drive and manage project end to end delivery including requirement, design, testing, deployment
• Plan test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline
• Perform regular quality assessment, submit quality checklist, testing and defect executive summary

Required Experiences

• More than 10 years of experience in the direct management of IT application projects and possess sound banking product knowledge
• Able to work with external vendors and across diversified teams
• Process-driven and strong advocate of reporting
• Good verbal and written communication skills

Job Description Summary

The Manager of Data Engineering and Systems, you lead a team of data engineers and Architects in designing, implementing, and maintaining robust data infrastructure and systems. The person will collaborate with cross-functional teams to ensure data availability, integrity, and security, and will play a key role in shaping the overall data strategy of the organization.

Manager of Data Engineering and Systems is a crucial role within an organization responsible for overseeing the development, implementation, and maintenance of data architecture, infrastructure, and processes. This role requires a combination of technical expertise, leadership skills, and a deep understanding of data management principles.

- Team Leadership:
• Lead, mentor, and manage a team of data engineers, Data and Solution Architect, providing guidance on technical projects, best practices, and professional development.
• Foster a collaborative and innovative team culture, encouraging continuous learning and improvement.2 - Data Architecture and Design:
• Collaborate with stakeholders to understand data requirements and work with the Data Architects to design scalable, efficient, and maintainable data architecture.
• Oversee the development and maintenance of data models, ETL (Extract, Transform, Load) processes, and data pipelines.3 - Data Infrastructure Management:
• Manage and optimize data storage, processing, and retrieval systems, ensuring high performance, scalability, and reliability.
• Evaluate and implement new technologies to enhance data engineering capabilities.4 - Data Management and Security:
• Establish and enforce data Management policies, ensuring data quality, consistency, and compliance with regulatory requirements.
• Implement and monitor data security measures to protect sensitive information.5 - Collaboration:
• Work closely with data scientists, analysts, and other stakeholders to understand their data needs and provide effective solutions.
• Collaborate with Dataworks, IT and other departments to integrate data engineering solutions into broader organizational initiatives.6 - Performance Monitoring and Optimization:
• Implement monitoring and logging systems to track data pipeline performance and troubleshoot issues promptly.
• Continuously optimize data engineering processes to improve efficiency and reduce latency.

• Qualifications:Bachelor’s or master’s degree in computer science, Information Systems, or a related field.
  Proven experience (5 years) in data engineering, with a strong understanding of database management, ETL processes, and data modeling.
  Previous experience in a leadership or management role, with a demonstrated ability to lead and develop high-performing teams.
  Proficiency in programming languages such as Python, Java, or Scala.
  Knowledge of big data technologies (e.g., Hadoop, Spark), cloud platforms (e.g., AWS, Azure, GCP), and database systems (e.g., SQL, NoSQL).
  A good understanding of fundamental business principles and problems
  Preferred Skills:Experience with data warehousing solutions.
  Familiarity with machine learning and data science concepts.
  Strong communication and stakeholder management skills.
  Certifications in relevant technologies.
  

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

• Position: Supply Chain Manager (Warehouse Management/Procurement)
• Location: Tuas Crescent - Company transport provided (Pick up point at Jurong East and Marsiling MRT)
• Working hours: 5 days, Mon to Fri (8.30am- 5.15pm)
• Salary (commensurate on experience): Up to $7000+ Bonus
• Duration: Permanent
• Industry: Wholesale of diesel-powered generators

Main Responsibilities:

• Manage warehouse team to ensure timely receiving/issuance of raw materials.
• Manage warehouse team to achieve order fulfilment requirements specific to all customer shipments.
• Ensure overall inventory integrity of all goods in warehouse.
• Source and identify suppliers for direct/indirect materials/services to expand supplier base and for new project/production needs.
• Obtain quotes from newly source suppliers to achieve competitive costing and continuous cost reduction.
• Lead in conducting periodic price negotiation with suppliers to ensure competency in cost for materials/services.
• Lead in conducting periodic price negotiation with suppliers to ensure competency in cost for materials/services.
• Be part of team to conduct supplier qualification audit as well as parts qualification to ensure suppliers can meet company needs.
• Qualify suppliers once suppliers are selected in order to add suppliers into the Approved Vendor List.
• Conduct supplier performance review on a regular basis to manage supplier qualify and updates on suppliers capabilities.
• Maintain standard operating procedures applicable to the Procurement department to ensure
• Maintain standard operating procedures applicable to the Procurement department to ensure work flow process are consistence.
• Develop and negotiate favorable supply agreement with suppliers.
• Work with other department and suppliers to develop appropriate supply chain model to ensure assurance of supplies with minimal inventory holdings.
• Develop and negotiate favorable supply agreement with suppliers.
• Work with other department and suppliers to develop appropriate supply chain model to ensure assurance of supplies with minimal inventory holdings department like Engineering/Warehouse to ascertain quality standards of items supplied and established Quality plan.
• Supervise & train junior staff in leading the team in accomplishing all above duties
• Develop Purchasing strategy for different categories of supplies to ensure on time order fulfilment with minimum inventory for direct purchases.
• Ensure all indirect purchases needs of company is being fulfilled based on user’s needs.
• Review Purchasing strategy periodically with Management to propose change when market trend changes.
• Provide periodic alert and updates to customer (internal/external) to ensure any issues/delays are promptly highlighted and necessary actions are taken.
• Work with principals/suppliers to ensure goods are delivered on time to fulfill customers/company’s needs.

Requirement

• Diploma /Degree in Mechanical Engineering
• Minimum 4-5 years of relevant experience
• At least 4-5 years working experience and exposure in both mechanical and electrical customized parts and components sourcing.

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Duties and Responsibilities :

• Assist Senior Manager of Quality & Compliance to oversee the ISO Quality Management System held by the company.

• Work with internal stakeholders from Air Freight, Ocean Freight, Logistics, Courier, Cross Border Trucking Departments in achieving and meeting the set quality standards and procedures.

• Conduct training to stakeholders on topics related to quality standards and procedures.

• Work with internal stakeholders to understand and to meet the needs of customers.

• Gather quality objectives achievement metrics by internal stakeholders.

• Gather quality objectives achievement metrics by key suppliers.

• Work with internal stakeholders to gather customer satisfaction metrics.

• Monitor compliance to national and international quality standards and related regulations.

• Participate in quality related activities such as audit, qualification program, claims etc

Requirement

Minimum 2 years’ experience in quality management QC related field

Diploma level or higher. Knowledge of ISO9001, ISO13485 or SS620, TAPA or TradeFIRST.

Computer literate.

Details oriented with Excellent communication skills

Able to meet deadlines

Experience in managing a team

Prior working experience in freight forwarding/Logistics industry is a plus

The company is now looking to bring on a highly motivated individual to help us sustain the expansion of business.

Assistant Relationship Manager

Job Description

1) Client Onboarding

- KYC / Due Diligence

- Account Opening with various Private Banks in Singapore

2) Client Servicing

- Daily banking activities

- Trade Execution and Reporting

- Annual Compliance Reviews

3) Internal Support

- Supports senior Relationship Managers in marketing materials

- Quarterly client reporting

Qualification

- Minimum 3 years experience in a similar role

- Passed the CACS papers 1 & 2

- Preferably RNF registered

Other Attributes

- Positive attitude towards work

- Good Team player

If you are highly motivated and have what it takes for this job, and/or looking for career advancement opportunities, please send us your CV, regardless your years of experience in the relevant industry.

Job Description

• Manage daily operation of the Customer Service Dept to fulfill customers' requirements.
• Works on strategy and measures to promote and increase company sales.
• Solve issues to make sure the smooth and efficient delivery of goods and services to customers.
• Coordinate with internal depts to manage item stock and prices.
• Train and mentor the customer service team to handle customer orders and enquiries with high service standards.
• Monitor the team performance and work on improvement and team building.
• Communicate with customers, vendors, and related partners in daily business operations.
• Work closely with Sales Dept to increase company sales.
• Prepare and report monthly summary of Depart performance.
• To perform any other ad-hoc work duties as and when required by Management.

Job Requirement

• Diploma or Bachelor in Business Management or similar.
• At least 5 years of experience in a Customer Service Manager position.
• Ability to define and solve problems, establish facts, analyze situations, and make decisions.
• Good communication skills, interpersonal, and influencing skills.
• Able to interact with and lead employees from different levels.
• Hands-on mentality and can prioritize tasks effectively and efficiently.
• Able to work under pressure and manage multiple tasks.
• Knowledge of ERP/NAV systems is a plus.
• Work location: No. 5, Jalan Tepong.
• Working Hours:
• 7.00 am to 4.30 pm (Monday to Friday)
• 7.00 am to 11.00 am (Alternate Saturday)

Attractive Staff Benefits: Good Performance Bonus, Comprehensive Medical Benefits, Staff Purchase, and many more.

Responsibilities:

• Preparing alcoholic and non-alcoholic beverages
• Serving food and drinks
• Presenting and closing of checks
• Maintaining accurate cash floats and tills
• Ensuring equipment, workstations, and surroundings are clean and meet sanitation standards
• Conducting daily bar inventory, managing supplies, and arranging displays

Requirements:

• Prior experience in managing F&B restaurants
• Ability to motivate and encourage teamwork among employees
• Proficient in multitasking and working efficiently under pressure
• Self-motivated and capable of thriving in a fast-paced environment
• Possesses a friendly, cheerful, and energetic personality with high motivation levels
• Excellent communication and interpersonal skills
• Fluent in English, knowledge of other languages is an advantage
• Capable of working collaboratively with colleagues from diverse backgrounds

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

$4,000 - $4,500
5.5days (Mon to Fri 10am-7pm | Sat 10am-2pm)
Farrer Park

Reporting to the Centre Director on administration matters This role is a dedicated internal and external client service position involving filling up, issuing and filing of paperwork related to centre, parental engagement, regular interactions with champs and working co-operatively with all team members.

Job Responsibilities:

• Oversee the daily operation of the centre.
• Implement quality standard for all programmes in centre.
• Handle centre tour; operation portion.
• Prepare financial and centre reports (e.g. petty cash, daily collections, centre enrolment report etc)
• Prepare monthly forms such as teachers attendance form, champs attendance forms, sign in/out forms, school bus attendance forms etc
• Conduct daily health checks with champs at the door when necessary
• Assist parents in the purchasing of merchandise such as uniforms, caps, books etc
• Conduct stock take and restocking of supplies such as merchandise and stationeries etc
• Ensure safety and timely transfer of students from school to centre
• Ensure safety of children within the premises
• Other ad-hoc duties assigned by Centre Director

Job Requirements:

• Diploma in Business Management with minimum of 2 years of working experience in a preschool environment.
• Proficient in MS Office (Word, Excel and PowerPoint)
• Able to teach primary school subjects will be an advantage

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Responsibilities

• Prepare and revise Method Statements for operational tasks and activities
• Allocate manpower and resources necessary for daily works
• Programme scheduling and Engineering Work Requests application to SMRT
• Prepare and submit relevant construction permits to authorities for approval
• Site survey during design stage and verification of plot area and measurements
• Manage delivery of office materials and containers
• Coordination with various contractors for supply and construction
• Plan equipment lists for replacement team by reviewing site survey data
• Check and prepare equipment for daily use by operational teams
• Plan and execute delivery of 3rd rails and associated components from Depot to Main Line utilizing a
• flat and well wagon with Locomotives
• Coordinate of interface activities between coring and delivery teams
• Maintain inventory of Plant, Tools & Equipment
• Coordinate activities for transportation of equipment/materials between (and within) depots and
• work sites
• Supervise sleeper/bearer replacement works with Site Superintendent including hand tamping
• ballast after each shift

Requirements:

• Min Degree in Civil Engineering
• Min of 5 years Site Construction management experience
• Railway/Trackwork project experience is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY

button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Responsibilities:

• Manage and oversee daily operations and ensure compliance with operations standards and procedures.
• Reviews/Plan Work Schedules to achieve high labor productivity & maintaining efficient labor strength.
• Manage costs within the budget to meet business results.
• Ensure customers needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Train new and current employees on proper customer service practices and ensure teamwork
• Handle all restaurant administrative duties

Requirements:

• Must have experiences in management of F&B restaurant experience preferably in the hospitality industry
• Customer-oriented with a high desire for service quality.
• Strong planning and organizational skills with a keen eye for details.
• Able to motivate employees to work as a team
• Able to multi tasks and work under pressure.
• Self-motivated and able to work in a fast
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Able to work in a team with people from different backgrounds

· Position: Senior Finance Manager

· Location: Gul Road (company transport provided)

· Working Hours: Monday to Friday (8am - 5.30pm)

· Salary (commensurate with experience): Up to $9,000 + GOOD Performance Bonus (3 - 6 months)

· Duration: Permanent

· Industry: Oil & Marine Offshore

Main Responsibilities:

· Manages accounting functions, reviewing of reports, statistics detailing financial results.

· Establishes and maintains accounting practices to ensure accurate and reliable data necessary for business operations.

· Maintains a documented system of accounting policies and procedures.

· Review month end closing of accounts.

· Manages the preparation of the company's budget.

· Review monthly financial statements consolidation for the group.

· Forecasts cash flow positions, related borrowing needs, and available funds for investment.

· Review monthly consolidated accounts, quarterly and year end results announcement to SGX-ST and ensures compliance with Singapore FRS and other statutory requirements.

· Review the Annual Report

· Oversee both local and overseas subsidiaries and joint venture companies.

· Supervises professional and clerical accounting employees in daily operation.

· Any other ad-hoc duties assigned

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Degree in Accounting and/or professional accounting qualification

· At least of 5 years of relevant working experience in an MNC/Listed company

· Experience in shipyard/construction/marine industry preferred

· Handled AP/AR, knowledge in GST and MES will be at an advantage

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

WHO ARE WE?

Headquartered in Singapore, Stuff’d is a fresh casual, halal-certified Mexican-Turkish concept founded in 2014. First to merge Al Pastor-styled burrito with Western-styled spit-grilled kebabs, Stuff’d has dominated both categories respectively and expanded to Singapore's largest Mexican-Turkish fresh casual chain. Today, with close to 40 outlets in Singapore, Stuff’d is committed to creating tasty, nutritious, great value, and freshly prepared meals while bringing positivity to the communities we serve.

Stuff’d has expanded beyond our shores with close to 10 franchised stores in Malaysia; the flagship franchised store opened in the Philippines in December 2023. We actively seek to increase our regional footprints throughout the Asia Pacific region.

WHO ARE WE LOOKING FOR?

The Area Manager oversees the diverse operations of 4-6 outlets, serving as a critical leader in aligning outlet goals with company strategic plans. They foster positive relationships with Kiosk Managers and teams while ensuring effective collaboration and the overall success of the outlets.

YOUR RESPONSIBILITIES

Management and Leadership:

1. Direction and Coaching:

• Provide clear, concise, and positive direction to team members, coaching and mentoring others to lead operations effectively.
• Ensure adherence to Stuff’d guidelines for service quality and food delivery.

1. Communication and Coordination:

• Act as a liaison between the HQ Corporate office and assigned outlets, disseminating information and directives to Kiosk Managers and teams.
• Coach and mentor team members across all levels within assigned outlets.

1. Performance Monitoring and Improvement:

• Review Daily Business Reports of assigned outlets, identifying problems and suggesting improvement measures to optimize performance.
• Ensure adherence to daily and monthly operational tasks, including sales deposits, inventory ordering, and administrative submissions.

Outlet Operational Leadership:

1. Efficient Operations:

• Direct efficient and accurate product preparation for prompt customer delivery, maintaining service speed guidelines.
• Evaluate existing business procedures and recommend improvements for enhanced efficiency.

1. Promotions and Maintenance:

• Ensure effective execution of sales promotions by Kiosk Managers, coordinating ongoing maintenance with HQ Corporate office for business continuity.

1. Feedback and Continuous Improvement:

• Review customer feedback and incident reports, ensuring necessary actions are taken and facilitating After-Action Reviews (AARs) for improvement.

Compliance and Safety:

1. Food and Workplace Safety:

• Ensure scheduled food audits and compliance with standard operating procedures, SFA guidelines, and adherence to FIFO principles for food products.
• Communicate and enforce safe work procedures and safety rules across all team levels, implementing risk control measures as needed.

Manpower Management:

1. Staffing and HR Oversight:

• Review weekly schedules for adequate staffing levels and coverage, managing manpower costs effectively within assigned outlets.
• Handle employees’ concerns, conflicts, and attrition, maintaining accuracy in monthly timesheet submissions and facilitating hiring for succession planning.

1. Performance Management and Accountability:

• Set challenging goals for self and team members, providing timely performance feedback, ensuring accountability, and enforcing HR policies, security, and safety procedures.

WHY JOIN US?

• Annual Performance Bonus (Up to 2 months’ Salary)
• Guaranteed Annual Increment
• Structured and Rapid Career Progression for High Performers
• 100% sponsorship of Private Conversation Language lessons (English)
• Dedicated Training and Onboarding program
• Up to 100% Study Grants Sponsorship
• Medical and Leave benefits.
• Employee Perks and Discounts
• Nutritious staff meals
• 0% Interest loans (Up to 10x of basic salary) *

* Quantum is based on individual performance and depending on each case

PRODUCT AREA

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

JOB DESCRIPTION

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

ADDITIONAL JOB DESCRIPTION

As a Business Acquisition Manager, you will be dedicated to helping mobile-first businesses and app developers achieve their business goals. You will provide exceptional client service, research, and market analysis. You will anticipate how decisions are made, explore and uncover the business needs of potential clients, and understand how a range of app promo products can grow their business.

In this role, you will also advise on marketing strategies which will help customers achieve their goals and serve as an expert and advocate for mobile app developers within Google. You will build and manage a pipeline of clients working towards strategic objectives and be responsible for collaborating with a number of internal stakeholders to for the long-term success of these new customers.

Qualifications

JOB RESPONSIBILITIES

• Prospect, manage, and forecast new business pipeline and opportunities.
• Create presentations and develop solutions to meet customer needs.
• Conduct research and analysis to develop strategies which capitalize on market potential and opportunities.
• Provide excellent client service and partnership to customers and partners.
• Partner with Google’s client on-boarding team to service clients.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in sales, media, or advertising.
• Ability to communicate in English and Vietnamese fluently to communicate with and serve Vietnamese speaking customers.

PREFERRED QUALIFICATIONS

• Experience planning, delivering, and executing marketing campaigns, measurement, and creative strategy in an App ecosystem.
• Knowledge of digital marketing and Google digital advertising products.
• Ability to operate and thrive in a dynamic, fast-paced environment.
• Ability to take on challenges and develop actionable plans and recommendations.

Responsibilities

· Overall manage given Named Partners to achieve the joint business growth target for Huawei solutions and ICT products including network, IT storage, Optical, Cloud and Green Energy etc.

· Conduct Joint business planning and business analysis, execute joint activities, drive and meet sales result.

· Plan, manage and support given partners enablement through product training, sales best practices sharing, partner programs, certification, joint solution productization and launch, POC etc.

· Manage partner incentive programs and partner marketing funding and operations. Work and support marketing team, solution team to drive joint partner marketing for joint business awareness and Demand Generation.

· Work and support partner's project for joint tenders/projects.

Job Requirements

· Bachelor Degree is mandatory, prefer in IT or Engineering.

· 5+years of experience in Partner management or Account Sales in ICT industry

· Public Sector Sales and Enterprise sales background is a plus.

· Good commutation skill, project management skill, presentation will be a must.

· Quick learner, hard-working, can-do attitude and believe in the value creation through partnership.

• Actively exploring new clientele and markets for tug and barge services. Cultivate relationships with existing clients through sales of tug and barge.
• Collaborate closely with stakeholders to formulate tailored sales strategies for the promotion of tug and barge services.
• Take the lead in monitoring market trends and gathering industry-specific information. Offer valuable recommendations and feedback to the stakeholdersr based on the acquired data.
• Spearhead marketing efforts by managing Tug & Barge Operations and maintaining high standards in service delivery.
• Undertake spontaneous projects or duties assigned by the Manager when the need arises.

Requirements:

• Diploma or Degree in Business or equivalent
• At least 3 years of related experience in related industry
• Excellent communication skills
• Able to work independently and a good team player

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R1872398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

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