Total 83,265 Full-time customer experience manager job vacancies in Singapore

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Business Development Manager (Franchise/License)

Job Description

• Actively seek opportunities to grow the business, develop marketing strategy and communication plan that promote successful partnerships to meet set objectives.
• Recruitment, interview and onboarding of new business partners.
• Coordinate with internal departments and/or external vendors to support business partners and franchisees.
• Oversees and provide support to operations and business partners on their financial development and operational performance.
• Responsible for all Income Audits and for preparing reports for the same.
• Presentation to the board on performance of individual outlets.

Requirement

• A bachelor's degree in Business Administration, Marketing or Management
• A minimun of 5 years experience in customer service, sales or related position
• Possess strong proficiency in business operations and legal contractual knowledge
• Possess strong business acumen and analytical skills.
• Structured and detailed.
• Positive pro-active working attitude and solutions driven
• Possess excellent communication (spoken and written)
• Possess people management skill and able to lead a team
• Possess high degree of initiative, passionate, results-oriented and has high integrity and professionalism.
• Strong proficiency in Chinese language.
• Experience in education industry will be an added advantage.
• Able to work weekends

Our client is a well-established MNC, market leader in the Industrial Machinery industry. They are looking for a Regional Finance Manager to assist their team for the next phrase of their business. They are located in the Central – easily accessible.

Responsibilities of Regional Finance Manager:

• Ovesee company's accounting and implement strategic Finance department's strategy
• Notify the company’s operational team of unusual accounting fluctuations
• Monitor/Review the company’s account reconciliations
• Monitor the company’s annual audit process
• Handle company matters related to Goods and Services Tax (GST) and taxation
• Evaluate and submit the necessary GST returns on a quarterly basis
• Establish/review internal controls in the Finance team, implementing new controls if required
• All other adhoc duties as assigned

Requirements:

• Minimum Degree in Accountancy or other equivalent qualifications/certifications
• Minimum 5 years of relevant MNC working experience, with regional exposure
• Prior Taxation and Treasury experience is highly prefered

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Responsibilities:

• Portfolio & Program Management:

o Develop and execute a comprehensive ServiceNow portfolio and program strategy aligned with business goals.

o Identify and prioritize ServiceNow initiatives based on business needs and ROI potential.

o Manage the ServiceNow portfolio budget and resources effectively.

o Track and report on the performance of ServiceNow initiatives and programs.

o Collaborate with cross-functional teams to ensure successful implementation of ServiceNow initiatives.

• Managed Services:

o Lead and manage the ServiceNow managed services program for the customer, ensuring efficient and reliable service delivery.

o Oversee the day-to-day operations of the customer's ServiceNow platform, ensuring optimal performance and uptime.

o Manage and lead a team of ServiceNow specialists responsible for incident resolution, problem management, and change control.

o Track and report on program performance metrics, identifying and addressing any risks or issues proactively.

o Continuously monitor and optimize ServiceNow performance metrics.

• Enhancements:

o Partner with the customer to identify and prioritize enhancement opportunities for their ServiceNow platform.

o Develop and manage project plans for ServiceNow enhancements, ensuring they are delivered on time, within budget, and meet the customer's expectations.

o Work closely with development and implementation teams to ensure successful execution of enhancements.

• Continuous Improvement:

o Drive a culture of continuous improvement within the customer's ServiceNow environment.

o Work with the customer to identify areas for improvement and develop and implement action plans.

o Track progress and measure the impact of improvement initiatives.

o Foster a collaborative and purposeful environment within the program team.

• Additional Responsibilities:

o Manage relationships with key stakeholders within the customer organization.

o Provide regular updates and reports on the status of ServiceNow activities and initiatives.

o Stay current on the latest ServiceNow trends and best practices.

Qualifications:

• 15+ years of experience in program management, preferably with a focus on IT service delivery.

• 7+ years of experience with ServiceNow platform configuration, administration, and best practices.

• Proven track record of successfully delivering complex IT programs on time and within budget.

• Strong understanding of ServiceNow platform and its capabilities.

• Experience managing Agile methodologies, such as Scrum and Kanban, is a plus.

• Excellent communication, interpersonal, and leadership skills.

• Ability to manage multiple priorities and stakeholders effectively.

• Strong analytical and critical thinking skills.

• Proven ability to work independently and as part of a team.

Responsibilities:

• Portfolio & Program Management:

o Develop and execute a comprehensive ServiceNow portfolio and program strategy aligned with business goals.

o Identify and prioritize ServiceNow initiatives based on business needs and ROI potential.

o Manage the ServiceNow portfolio budget and resources effectively.

o Track and report on the performance of ServiceNow initiatives and programs.

o Collaborate with cross-functional teams to ensure successful implementation of ServiceNow initiatives.

• Managed Services:

o Lead and manage the ServiceNow managed services program for the customer, ensuring efficient and reliable service delivery.

o Oversee the day-to-day operations of the customer's ServiceNow platform, ensuring optimal performance and uptime.

o Manage and lead a team of ServiceNow specialists responsible for incident resolution, problem management, and change control.

o Track and report on program performance metrics, identifying and addressing any risks or issues proactively.

o Continuously monitor and optimize ServiceNow performance metrics.

• Enhancements:

o Partner with the customer to identify and prioritize enhancement opportunities for their ServiceNow platform.

o Develop and manage project plans for ServiceNow enhancements, ensuring they are delivered on time, within budget, and meet the customer's expectations.

o Work closely with development and implementation teams to ensure successful execution of enhancements.

• Continuous Improvement:

o Drive a culture of continuous improvement within the customer's ServiceNow environment.

o Work with the customer to identify areas for improvement and develop and implement action plans.

o Track progress and measure the impact of improvement initiatives.

o Foster a collaborative and purposeful environment within the program team.

• Additional Responsibilities:

o Manage relationships with key stakeholders within the customer organization.

o Provide regular updates and reports on the status of ServiceNow activities and initiatives.

o Stay current on the latest ServiceNow trends and best practices.

Qualifications:

• 15+ years of experience in program management, preferably with a focus on IT service delivery.

• 7+ years of experience with ServiceNow platform configuration, administration, and best practices.

• Proven track record of successfully delivering complex IT programs on time and within budget.

• Strong understanding of ServiceNow platform and its capabilities.

• Experience managing Agile methodologies, such as Scrum and Kanban, is a plus.

• Excellent communication, interpersonal, and leadership skills.

• Ability to manage multiple priorities and stakeholders effectively.

• Strong analytical and critical thinking skills.

• Proven ability to work independently and as part of a team.

- Lead a team of 15-20 employees to fulfill monthly targets within deadlines

- Manage procurement of construction materials, and negotiate favorable contracts with suppliers

- Implement safety protocol, preventing workplace accidents to control risk

- Solving any construction problems that may arise

- Attend site meetings, and monitor progress of projects, ensuring smooth progress of project

- Liasing with all parties involved in projects, such as, contractors, sub-contractors , project managers, suppliers and local authorities

- Acting as quality control and assurance to ensure project objectives are met

- Good communication skills

- Minimum 5 years site experience

- Diploma / Advanced/ Higher/ Graduate Diploma in Civil Engineering/ Building Management or equivalent

About TikTok:

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us:

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team:

The Global e-commerce business is a content e-commerce venture with an international short video product as its carrier. Our commitment is to become the first choice for users seeking to discover and purchase good products at affordable prices. The Global e-commerce business team aims to provide users with more tailored, active, and efficient consumption experiences, enabling merchants to receive stable and reliable platform services in various scenarios, such as live e-commerce and short video content e-commerce, thereby making more affordable and high-quality products easily accessible and improving lives.

E-Commerce's Governance and Experience is a global team responsible for ensuring a safe and trustworthy marketplace not only for our buyers but also for our sellers and creators. We continually work on areas such as risk detection abilities, fairness, and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.

Responsibilities:

- Collaborate with cyber security and business partners across Global E-Commerce to gather information to facilitate and complete threat models.

- Understand and safely utilize various open-source penetration testing tools and, when appropriate, emulate hacker tactics, techniques, and procedures.

- Respond to security violations, potential vulnerabilities, and alerts from detection systems.

- Stay up-to-date on 0-day exploits for tech stacks we use.

- Communicate with stakeholders (technical and non-technical) both verbally and in writing.

- Research, design, and develop computer and network software or specialised utility programs.

- Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.

- Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.

Qualifications:

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- At least 5 years of experience with information security applications and Cloud Security.

- Proficiency in conducting information security investigations and remediations is essential.

- Experience in assessing APT threats, Penetration Testing, Vulnerability Management, attack methodologies, forensics analysis techniques, attack surface comprehension, Cyber Threat Emulation operations and research, identification, and/or verification of new APT TTP is required.

- Possess a solid understanding of common web application vulnerabilities, exploitation techniques, and remediation options.

- Being detail-oriented and having strong problem-solving skills are essential, along with the ability to analyse potential future issues.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About TikTok:

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us:

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team:

TikTok e-Commerce is a content e-Commerce business utilizing international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, active, and efficient consumption experiences while enabling merchants to access stable and reliable platform services in various scenarios, such as live e-commerce and short video content e-commerce. Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all.

E-Commerce's Governance and Experience is a global team dedicated to ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators. We focus on areas such as risk detection capabilities, fairness, and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.

Responsibilities:

- Take charge of the frontend development of Governance & Experience solutions for TikTok Shop in Singapore

- Lead the development of scenarios like risk management, moderation, service-care, etc

- Continuously enhance customer experience through quantitative service monitoring, alerting, and the utilization of data and operational dashboards

- Research, design, and develop computer and network software or specialised utility programs.

- Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.

- Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.

Qualifications:

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline with a minimum of 2 years of work experience is required

- Should possess excellent web technology skills, particularly in HTML5, CSS3, and JavaScript

- Experience with any major JavaScript framework such as ReactJS, AngularJS, VueJS, or equivalent is necessary

- Experience with any major frontend technologies like Micro Frontends, BFF, Node build systems, asynchronous APIs or equivalent

- Experience using Excellent problem-solving and analytical thinking skills are essential

- Having experience in large-scale website architecture would be a great advantage

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ARCADIS is the leading global Design & Consultancy firm for natural and built assets. Applying our deep market sector insights and collective design, consultancy, engineering, project and management services we work in partnership with our clients to deliver exceptional and sustainable outcomes throughout the lifecycle of their natural and built assets.

We are 27,000 people active in over 70 countries that generate more than €3.4 billion in revenues. Within Asia we can call upon the skills and resource of over 4000 professionals based throughout the region. We support UN-Habitat with knowledge and expertise to improve the quality of life in rapidly growing cities around the world.

Arcadis. Improving quality of life.

Main Purpose of the Job:

Function as the Lead in delivering professional PM services for large scale HDB construction projects.

Job Description (Key Responsibilities):

• Act as a lead in the project to liaise with all level of stakeholders (Client, Consultants, Contractor, Authorities and end-users) on project related matter.
• Lead site team in project and manage the project managers involved in project
• Chair meetings with key stakeholders involved i.e. Key Personnel Meeting, Project Control Meeting, EOT meetings and other ad hoc meetings called by the Client.
• To attend as necessary the Site Progress Meeting, Technical Meetings and Design and Coordination Meetings; and to keep the meeting minutes of these meetings.
• To monitor and review the project master schedule and advise the Client on the impact of any delay events
• Monitor project cash flow projections, ensuring payments are processed promptly and recommended to the Client for payment on time.
• Manage the review of roombook-related and general variations with Consultants and Client.
• Assist Project Director in project administration and liaison with client on project implementation
• Manage consultants and ensure deliverables based on agreed program and completion dates.
• Ensure that the project deliverables are on time, within budget and at the required level of quality
• Together with other consultants, evaluate any Extension of Time claims by the Contractor and recommending the extension period to the Client.
• Facilitates the handing over process of the completed project to the relevant stakeholders.
• Manage the defects reporting and rectification process during Defects Liability Period.
• In collaboration with other consultants, to manage the process of variation certification and closure
• Prepare the Monthly PM report to the Client.

Job Requirements & Person Specification (Qualifications, Experience, Skills & Behaviours)

KNOWLEDGE & SKILLS:

• Familiar with building plans submission procedures and approvals, construction sequencing and handing over process for HDB construction projects
• Relevant working experience in the built environment sector and proven management abilities
• Effective communication skills and leadership qualities
• Ability to lead a site team
• Minimum andled projects with construction sum above SGD150mil is advantageous.

CREDENTIALS AND EXPERIENCE:

• Minimum of Bachelors Degree in Construction Management or Civil Engineering
• Minimum 10 years’ experience in the built-environment industry handling new-build construction projects
• Minimum 2 years’ experience as a Project Manager for new-build HDB construction projects
• Minimum 2 years’ experience within a dedicated Project Management consultancy group (or Architectural/Engineering consultancy with PM responsibilities)

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

About the Role

The Deal Desk Manager is a key member of the Global Monetization and Deal Desk Team, supporting the business across Asia Pacific, Japan & China (APJC). This role serves as a trusted advisor to our finance organization, the Vice President of Asia Pacific, Japan & China (APJC), and Vice President of Customer Success. Your goal is to maximize growth and minimize risk for our Enterprise business. You will be providing leadership support to the global team, including the following responsibilities:

• Evangelizing the global pricing and business practices of Cloudflares’ Enterprise offerings
• Supporting the APJC sales team in structuring, reviewing, and approving strategic deals, including bid management across the Quote to Cash process
• Driving value pricing into the deals and our sales processes

If you’re excited about driving growth through global, cross-channel and cross-product initiatives and want to be part of a company that is helping to build a better internet, Cloudflare would love to talk to you. This role reports to the Head of Enterprise Monetization.

What you'll do

• Lead global pricing and business practices in the region. Be seen as a subject matter expert for the function
• Collaborate with the sales team in structuring and executing large/non-standard/complex/strategic deals.
• Liaison with other functional groups (e.g., Legal, Deal Management, Finance, RevRec, Product/Engineering, Sales Operations) who are involved in the quote to cash cycle, from deal development to deal closure
• Enable deal formation. Engage sales early in the sales motion to guide and advise the team. Evaluate risk and mitigating factors. Perform pricing and margin analysis in an effort to maximize healthy growth, in conjunction with overall business initiatives
• Work with the global team to manage the international pricing and approval matrix, deal exception approval process, and large deal tracking
• Partner with other internal teams to help build, streamline, and automate the Deal Desk processes. Provide input to other support functions to drive operational efficiencies
• Analyze deals to understand current sales motion, identify revenue opportunities, and support our executive decision making
• Partner with global pricing strategy team to develop and refine pricing & packaging strategies as well as maintain pricing tools (e.g., pricing calculator, discounting guidance, TCO calculators, ROI simulations, Salesforce integrations/rules)
• Measure and track company and pricing KPIs to enable continuous improvements
• Work closely with sales enablement team to train & equip sales team in the deal approval process, including pricing, deal desk approvals, and cross functional requirements

Examples of desirable skills, knowledge and experience

• Bachelor’s Degree in analytical field (e.g., business, finance, mathematics, statics)
• MBA/ Graduate degree preferred, but not essential
• Minimum 2 years experience working on the deal desk/contract management team:
  • Develop an in-depth understanding of the pricing models
  • Provide support in conjunction with contracts, legal & finance teams
  • Ability to analyze & recommend the best course of action for complex pricing & licensing situations.
• Knowledge of Cloud Services, SaaS Software, and Solutions is highly recommended
• Strong knowledge of Microsoft Excel, including prior experience of financial modeling and analysis. Good working knowledge of SFDC CPQ, desirable
• Enjoys engaging with complex, cross-functional teams and individuals
• Experience with complex cloud software solutions and sales is desirable.
• Possess excellent written and oral communication skills
• Proactive, creative, and results oriented individual

Salary: up to $6000

Working Days & Hours: Mon-Fri Office Hours

Location: Lavender

Job Description:

ADMIN

· Monitor submission of invoices and ensure that high value invoices are submitted in time for payment

· Assist in payment collection of overdue invoices

· Maintain an effective To Do List system and to keep it updated at all times

· Ordering of stationery and printing of office & marketing collaterals

· Weekly check of SAP system to ensure there are no mistakes in entries made by staff

· Safe keeping of company cheques and cash

· Checking of mailbox and posting of mails

· Liaise with Indonesian embassy for documentation needed for sub-distributor in Indonesia

MANAGERIAL

· Work closely with the Managing Director to set and/or implement policies, procedures and systems and to follow through the implementation

· Communicate all operating policies and/or issues at company meetings

· Research alternate methods of productivity, efficiency & continuous improvement

· Submit reports and updates to the Managing Director

· Check quotations prepared by team and authorise high value quotations up to a value of SGD 10,000

· Review and approve tender documents up to a value of SGD 50,000

· Signing of Quotation acceptance for purchase of services or miscellaneous items up to a value of SGD 1,000

· Prepare and sign Decontamination certificates for return of Blood Chemistry analyser to factory

· Approval of Credit Notes

· Signing and issuance of Certified True Copies of Invoices and Delivery Orders

· Conduct audit checks on work done by team members

LOGISTICS

· Oversee the day to day deliveries of goods done by the delivery man to the various customers and step in if any issues arise

· Oversee the running of the warehouse and store operations

· Follow the quality procedures and standards with respect to GDPMDS, ISO 9001 & ISO 14001

· Supervise the Goods receipts from Suppliers

· Monitor the maintenance of the Delivery vehicle

· Signing of Cargo confirmation documents for Indonesia shipments

SALES & SERVICE SUPPORT

· Overall responsibility for company LinkedIn page including developing and posting content and ensuring identified objectives are met.

· Maintain good relationship with sub-distributor in Indonesia

· Serve as primary point of contact when there are escalated customer issues related to goods quality, customer service and mishaps.

· Communicate customer issues with the team and devise ways of improving the customer experience, including resolving problems and complaints

· Coordinate commissioning of equipment and closing of preventive maintenance and breakdown calls

· Support marketing activities such as brochure updating, content writing for social media, etc.

· Ensure that the company website is kept up to date and is in good order

PROCUREMENT

· Maintain good relationship with overseas Principals

· Maintain the Inventory for the company. Manage and perform analysis of inventory and ensure goods are ordered in time and in appropriate quantities. Ensure effective utilization of inventory and maintain solid inventory data

· Negotiate with freight forwarders for competitive rates

· Track and ensure that goods discrepancies are rectified by suppliers in time

HR

· Keep track of staffing requirements for the company and hire new talent as needed to correspond with specific duties and skill sets

· Identify skills gaps for all employees in the company, propose relevant training courses, negotiate with training providers and register employees for the trainings

· Do annual bench marking of employee salaries against identified competitor companies

· Arrange and monitor background screening of new employees, authorise additional charges as appropriate

· Assist in Leave administration and authorise Credit leave as per eligibility criteria

· Give inputs to Director and assist in identifying the employee for the ‘Employee of the Quarter Award’

· Quarterly scoring of Performance Bonus for all Team members

· Maintain personnel records in an efficient and well-organized manner

· Communicate all personnel changes to Insurance company

OTHERS

· To be a team player and offer help and guidance to colleagues

· Any other related task that is assigned by the senior management

Job Requirements: Min Degree in Business or similar w min 8 yrs of relevant office managerial experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Introduction

You'll be the frontline and brand ambassador for Casa Conctto. Join us in providing exceptional customer service, building lasting relationships, and promoting our brand. Your role is crucial in creating a positive customer experience and contributing to the success of Casa Concetto. If you're passionate about sales and ready to be a key player in a dynamic team, apply now and be part of our brand's success!"

Starting Salary: $3000 - $5000 + Commission (Based on experience)

Responsibilities

• Develop a deep understanding of the furniture products being offered for sale.
• Stay informed about the features, benefits, and specifications of each product.
• Be able to effectively communicate this knowledge to customers.

Customer Service:

• Provide exceptional customer service to all clients.
• Assist customers in selecting furniture that meets their needs and preferences.
• Address customer inquiries, concerns, and issues promptly and professionally.

Administrative Tasks:

• Process sales transactions accurately and efficiently.
• Keep accurate records of customer interactions, transactions, and inventory.
• Collaborate with other departments, such as delivery and finance, to ensure a smooth sales process.

Target Achievement:

• Set and achieve sales targets and goals.
• Monitor individual and team performance against sales objectives.
• Implement strategies to meet or exceed sales targets.

Goals and Objectives:

Report to the assistant store manager

Essential Skills & Requirements:

Zendesk CRM ( Bonus)

High End / Furniture industry experience

To be successful in this role, you will need to have: •

Available to work on weekends and holidays •

Minimum 1-2 years of relevant sales experience, preferably within the luxury store environment

Other Information:

• Working Hours: Mon-Sun (11 am – 9 pm) 6 off days per month

• Working Location: UBI

• Attractive commission

• Flexible off days schedule

DreamUs Group was created with a vision to bring serious happiness to children and families. We believe in the magical power of play to unleash creativity, build confidence and bring people together.

We take pride in offering high-quality, themed indoor activity centers designed to bring lasting memories among loved ones. Our indoor playgrounds are each unique in their own way suitable for the young and the young at heart.

As a leading provider of experience-based play facilities in Singapore, we provide unique interactive play experiences through:

- SuperPark in Suntec City Mall

- Pororo Park Singapore in Marina Square

- Tayo Station in Downtown East

- Petite Tayo KidsClub in Kallang Wave Mall

Job Responsibilities:

- Seek, identify, create and establish business relationships with potential corporate clients to achieve specified annual sales goals.
- Research, generate leads and close sales via various methods such as B2B, telesales and other creative sales outreach initiatives.
- Identify key market segments and implement strategies for revenue growth.
- Manage pipeline and performance tracking through monthly sales activities for all parks.

Job Requirements

- Minimally 3 years of relevant work experience in Corporate Sales and Business Development.
- Prior sales experience in the attractions or hospitality industry would be an advantage.
- Creative and able to multi-task, with excellent time management skills and the ability to work both as a team and autonomously.
- Sales driven and result-oriented individual with excellent interpersonal skills, and a high degree of personal energy, maturity, and initiative.
- Strong verbal and written communication skills.
- Pro-active team player with a positive attitude and determination to succeed.

• Coordinate with stakeholders on resource change requests.
• Create, modify, maintain, block and level load resource calendars promptly and accurately.
• Perform block moves and reschedule patients’ appointments (e.g. when there are urgent changes to doctors’ clinic sessions or templates).
• Inform affected patients on the rescheduled appointment within the established service level and attend to their enquiries/requests professionally.
• Observe excellent customer service and telephone etiquettes.
• Perform service recovery for feedback related to resource movement together with Office of Patient Experience team.
• Be familiarized with resource scheduling workflows, work instructions and quality procedures.
• Assist with UATs during system enhancements.
• Assist to investigate issues related to resource management/modification.
• Assist to compile and prepare reports.
• Participate in improvement projects, training, and development programmed.
• Perform any other duties as assigned.

Job Requirements

• Diploma and above, preferably with at least 2 years’ experience in healthcare, call center or service-related industry.
• Proficient in computer literacy and familiar with Microsoft applications such as Excel.
• Able to work independently in a collaborative manner with diverse range of stakeholders.
• Strong customer-centric mindset and desire to serve in public healthcare.
• Strong communication (both verbal and written) and problem-solving skills.
• Excellent team player who is positive, proactive, resourceful and result oriented.
• Able to multi-task and work in fast-pace and dynamic working environment

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Executive Assistant

Andrea Eunice Tan Min Er (R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description:

• Tactical sourcing for food and non-food categories related items
• Ongoing assessment, strategic sourcing and supplier relationship management
• Drive alignment within all the units, update procurement processes and comply with procurement best practices
• Identify opportunities for long term relationships/partnerships
• Cost Control

Job Requirements:

• Minimum ‘O’ Level and above with at least 5 years of working experience in purchasing in the Hospitality industry
• Good communications & negotiation skills
• Good analysing and coordination skills
• Proficient in Microsoft applications
• Positive attitude and able to work independently and as well as in team
• Altminds/orderEZ system knowledge preferred

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Key Roles:

Grow Sales and maintain revenue targets.

Manage day-to-day operations.

Assist as HR executive, plan leave of the team

Manage clients' appointments and issues

Improve client satisfaction, gather clients' feedback

Help motivate the team.

Maintain cleanliness.

This role requires a calm and organized person, who has high EQ and is a good communicator. HIghly self-motivated, honest, and responsible.

• World-Class consultancy firm
• Design project experience

RESPONSIBILITIES:

• Responsible for Electrical Engineering services for the projects from concept stage, design development, contract documentation, authority submissions, site administration to project completion
• Act as mentor to new employees and provide technical assistance
• Advise engineers on the project administration and contractual issues
• Conduct technical discussion on common design problems
• Assist in maintaining high quality standards of design and construction
• To promote esprit de corps amongst employees
• Responsible to participate and support the Company’s SHEQ within their scope of duties

REQUIREMENTS:

• Recognised Degree in Electrical Engineering
• Minimum 5 years of relevant experience in industry

OTHER INFORMATION:

• Salary: From $5,000-$7,000 / Negotiable (Salary will commensurate according to experience & qualifications).

HOW TO APPLY:

Simply submit your application with your updated Resume in MS Word Format to Ashwin Vivek Vinod (EA Personnel Reg. No.: R22111690) (BEP) by clicking the ‘Apply link’ or call your friendly Consultant, Ashwin Vivek Vinod, at 6590 9957 or 9178 0355 for a confidential discussion.

Please click APPLY NOW button to submit your application

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt-out by unsubscribing in the mailer. You may refer to and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

The Regional Service Manager is responsible for leading the service team with facilitating the processing of service tickets from start to finish for our clients with the utmost sense of urgency, professionalism and high quality required by our brand.

The Global Service (GS) Department is made up of a Global Service Manager based in the US, Regional Customer Service Managers based in the US, Singapore and the UK, with first line service receiving and dispatch being handled by the regional Customer Service Operators.

DUTIES

• Be responsible for the performance of the service execution globally on a day to day operational basis, with emphasis on the US region.
• Responsible for recruiting, training, day to day management, performance, development, and career progression of the US Customer Service Operators.
• Oversee all service tickets on a global basis to ensure that Service Level Agreements (SLAs) are met and are dealt with professionally and efficiently.
• Where necessary, intervene and take ownership of individual service tickets regardless of completion of region to ensure customer satisfaction.
• Provide weekly reports and metrics to clients, management, and internal stakeholders providing status updates of all ongoing service
• Proactively heading off potential problems ahead of time.
• Be the escalation point for clients and where necessary formulate and execute mitigation plans for service calls.
• Be the single point of contact within region to our clients for all strategic service matters and to hold regular face to face client meetings to ensure customer satisfaction.
• Hold weekly meetings with GS to review on-going global service calls, provide support, assistance and guidance to all global operators where necessary.
• Where needed, create and provide quotes and proposals to clients.
• Work closely with the Finance Department and executing financial administration such as managing and approving supplier invoices, verifying material purchases, and updating service agreement paperwork.
• To plan and schedule Routine Inspections (RI) of client sites.
• To continuously identify and implement process improvements to enable improved customer service and efficiency on a global basis
• Maintain and develop relationship with Local Service Partners maintain the Local Service Partner database
• Contribute to, and execute, the Global Service medium to long term strategy including department goals, vision, organization, processes and tools

REQUIREMENTS

• Associates degree or equivalent experience.
• 5+ years customer service experience.
• 2+ years leadership experience.
• Ability to multi-task in a fast-paced environment.
• Strong knowledge of computer operations and applications, including MS Office, Internet Browsing, and the ability to quickly understand security systems.
• Experience in dispatching or security industry environment a plus.
• Excellent written and verbal communication
• Can be proactive and problem solve
• Can work well in a team environment
• Must be highly organized and detail oriented
• Can work independently under minimum supervision

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Mountain View, Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The e-Commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-Commerce experience to our users. Our product engineering team is responsible for building an e-Commerce ecosystem that is innovative, secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-Commerce here at TikTok.

Our software engineers for product infrastructure role combine software and systems engineering disciplines to run high-performance, large-scale distributed infrastructure. This means you will be deeply involved in the developmental lifecycle of critical software services, collaborating closely with product engineers to combine software code and systems knowledge to ensure that TikTok e-Commerce's services are reliable, fault-tolerant, efficiently scalable and cost-effective. You will also be leveraging your software engineering expertise to develop software platforms and tools to optimise the operational and engineering efficiencies of complex systems at scale, with particular focus on improving the systems' observability, performance and maintainability.

In this role, you will:

1. Building and managing the Global SRE team, including team recruitment, new talent training, system operation/maintenance/coordination and team culture building.

2. Improve the cross-team/time zone/regional cooperation mechanism, and provide SRE solutions in line with actual business scenarios based on business orientation.

3. Responsible for SRE team arrangement and project management, guiding basic SRE work to be more effective, and improving the overall SRE efficiency.

4. Develop process specifications and plans for compliant access, configuration, disaster recovery and fault handling of critical paths of overseas SRE services.

5. Responsible for continuously improving the core SRE capabilities of Global E-commerce SRE in efficiency, cost, quality, security, etc.

6. Develop automation, data visualization and automated monitoring processes to facilitate the optimization of the TikTok e-Commerce platform infrastructure.

7. Drive the design and engineering of tools, as well as platform solutions, to optimize product engineering and operation efficiencies.

8. Manage oncall processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize downtime.

9. Oversee the acquisition and development of software systems in organisational units.

10. Monitor the results and quality of the different software solutions and projects implemented in the organisation.

11. Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.

Qualifications

1. Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline and good English communication skills.

2. Familiar with SRE related processes, understand the development trend of SRE technology in the industry, and have a good ability to build an SRE system, 5 years+ experience in E-commerce industry.

3. Familiar with cloud computing technologies of Amazon Web Services, Google Cloud Platform and other suppliers.

4. Demonstrable experience in one or more programming languages such as Java, C++, Go, or scripting experience in Shell and Python.

5. Expertise in operations, deployment, high availability and quality assurance of large-scale distributed systems, with a strong focus on stability and performance.

6. Possesses a strong sense of responsibility, a proactive team spirit, and a strong ability to comprehensively analyze and solve problems.

Ideal Candidate

- Agile, quick self-learner, highly self-motivated with strong sense of product ownership and creative problem solver.

- Operational experience running a 24x7 production infrastructure at scale.

- Ability to lead independent research to solve complex technical problems.

- Empathetic and results-oriented leader and mentor.

- Good collaborator and team player, comfortable working in a fast moving, culturally diverse and globally distributed team environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Jason Energy Pte Ltd, a wholly owned subsidiary of Jason Marine Group Limited has significant experience in providing completed integrated telecoms for the offshore/onshore oil and gas industries. As a recognised Telecommunication System Integrator in the oil and gas global market, we provide turnkey project systems that covers a full spectrum of services from the areas of engineering design, project management, supply, integration, installation, testing, commission, and maintenance.

We are looking for a Sales Manager (Energy and Offshore) to expand our Energy business in the Oil/ Gas and offshore markets in the local and regional areas. Reporting to Head of Energy, he/ she will

• Source for new prospects and recommend suitable marine products/integrated systems and services for sea worthiness.
• Manage and analyse sales leads to create and forecast the business plan for the potential customers.
• Implement and execute all business plans, while aligning to our corporate goals, to achieve sales performance target.
• Work with the internal proposal team to create high quality proposals for the customers, while aligning to customers’ needs.
• Liaise closely with the technical team to ensure efficiency in the sales and delivery of systems and services to the customers.
• Respond to customers’ enquiries and maintain the relationship with existing customers.
• Any other ad hoc duties as assigned.

Requirements:

• Diploma/Bachelor's Degree in Engineering.
• 4 - 8 years relevant working experience with good sales track record.
• Good marine industry knowledge in the Energy Sector.
• Experience as Ex-Sailors, Ex-Radio Officers, or Ex-Navy personnel are added advantages.
• Respectable network and customer contacts with local and regional shipyards and ship owners.
• Possess excellent business acumen, communication & presentation skills.
• Career progression pathway is available.

Role and Responsibilities

· To maintain IT system used by the company

· Troubleshoot hardware and software issues related to IT

· Initiates, coordinates, and enforces systems, policies, and procedures

· Running regular checks on network and data security

· Oversee the setting up of and maintainence of servers

· Preserves assets by implementing disaster recovery and back-up procedures, information security and control structures.

· Maintains organization’s effectiveness and efficiency by defining and delivering strategic plans for implementing information technologies.

· Overseeing and determining timeframes for major IT projects

· Able to work in a team, accept assigned tasks willingly and take initiative to help one another

· To take on ad hoc projects

JOB SCOPE AND RESPONSIBILITIES

• Plan and execution of the project involving coordination, design review, scheduling, quality assurance, budget control, cash flow, safety, resource deployment.
• Correspondence with end users, consultant and vendors on execution, solving problems, financial and contractual matters.
• Design review with technical team on the P&ID, plant layout, equipment selection, technical specifications, accessibility and constructible.
• Establishing quality plan, ITP with the quality assurance team.
• Evaluating with the procurement team on the RFQ, vendor selection, commercial terms and conditions.
• Testing and commission, clearing punch list, training, closing up the project.
• Reporting on the progress of the project schedule, budget, challenges and solutions.

JOB REQUIREMENT

• Minimum degree in Mechanical Engineering or equivalent
• Proven track record of delivering projects on time & budget and project closure
• Strong in contractual management, written correspondence and reporting
• Hands on experience of executing, testing and commissioning of plants
• At least 10 years relevant experience in leading a team successfully in project management in water treatment projects or similiar industrial plants