Total 85,424 customer experience manager job vacancies in Singapore

• Undertake and perform sales & demonstration, guiding team to achieve business objectives.
• Performing Hands On training to team and junior members
• Train and lead a highly effective team committed to achieving sales targets.
• Manage business development and strategic positioning for products and services.
• Oversee and assist in operational matters.
• Liaise with suppliers and customers to address inquiries and opportunities.
• Research and understudy new products for R&D
• Survey and understanding of the market trends and needs.
• Perform other ad-hoc duties as assigned.

Requirements

• Innovative and Energetic Personality with a Growth Mindset
• Results driven and customer-oriented
• Strong Team Player

Interested Applicants please call us @ 88638225 to speak with the HR or email us at [email protected]

Project Manager (Network/5G)

Responsibilities

• Demonstrated strong Project Management experience.
• Technically strong in 5G Telecommunication, Communication and Network.
• Involved in New Product Introduction (NPI) management.

Requirements

• Strong in Project Management.
• Involved in Project Management methodologies.
• Responsible for managing 5G Telecommunication, Communication and Network.
• Good in liaising with Stakeholders and Vendors.
• Possess NPI Life Cycle.
• Min. 5 years of Project Management and Telecommunication background.
• Possess Telecommunication domain.
• Excellent stakeholders and people management skills.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

Lee Soo Hong (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Responsibilities:

• Prepare and analyze financial reports, budgets, and forecasts.
• Coordinate the preparation of regulatory reporting.
• Identify and assess financial risks and opportunities.
• Lead the budgeting and forecasting process.
• Manage cash flow and liquidity to meet the organization's needs.
• Understand and assist the CFO in structuring offshore entities.
• Ensure compliance with accounting principles, regulations, and standards.
• Manage and mentor a team of finance professionals.
• Foster a culture of continuous improvement and high performance.

Job Requirements:

• Bachelor's degree in Finance, Accounting, (MBA,CFA,CPA) or equivalent.
• With 5 - 10 years of working experience in a managerial or leadership position or relevant field.
• Strong financial modeling and analytical skills.
• Proficiency in financial software and ERP systems.
• Excellent communication skill.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to us or please click on “Apply Now”. We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669

1. JOB DESCRIPTION

Job Title

Performing Artiste Manager

Occupation

Performing Artiste Manager

Job Description & Requirements

Performing Artiste Manager Duties

· Negotiating contracts for local and foreign performing artists.

· Scheduling performance events, promotional appearances, programs, etc.

· Advocating for an artist's mental and physical health as needed.

· Handling interpersonal conflicts between artists, such as band members.

· Enforcing the terms of a contract.

· To arrange the training such as new songs and dances.

Requirements

An artist manager must be an expert on the ins and outs of the music business. Good artist managers do everything they can to make their clients successful. They possess excellent communication and interpersonal skills, public relations skills, marketing and advertising skills, negotiation skills, leadership skills and basic computer skills. Artist managers must be friendly, independent, aggressive, and has the ability to work as part of a team.

Responsibilities

· Support the Group tax team on Singapore tax compliance process, including preparation/review of Singapore corporate income tax returns, tax provisions, withholding tax returns and draft response to tax queries;

· Assist with preparation/review of transfer pricing documentations for the Group to ensure compliance with the relevant transfer pricing regulations;

· Support on other ad-hoc assignments / projects related to Group tax functions.

Qualifications

· Degree in Accountancy, Finance or related tax discipline;

· 3-5 years of relevant working experience in public accounting firms or commercial line;

· Self-motivated with strong analytical skills and attention to details.

The IT Manager will be responsible for overseeing the day-to-day operations of our IT department, ensuring the smooth functioning of our technology infrastructure. This role requires a strategic thinker with strong leadership and communication skills, capable of managing a talented team to deliver high-quality IT services. The ideal candidate will have a proven track record in IT management, project management, and team leadership, with expertise in End User Computing, IT infrastructure, Cloud-based/SaaS solutions, Office 365, Interset access, and Firewalls.

Responsibilities:

1. Team Management:Lead and motivate a team, fostering a collaborative work environment.
   Provide coaching and mentorship for team members.
   Conduct regular performance reviews and set clear objectives for the team.
   
2. Strategic Planning:Develop and implement the IT strategy aligned with the overall business objectives.
   Identify and recommend technology solutions, including End User Computing, Cloud-based/SaaS solutions, and Office 365, that support organizational growth and efficiency.
   Stay abreast of industry trends and emerging technologies to ensure the company remains competitive.
   
3. Infrastructure Management:Oversee the maintenance and optimization of the company’s IT infrastructure, including servers, networking equipment, and end-user devices.
   Manage and enhance network security measures, including firewalls, to safeguard company data and systems.
   Ensure the availability and reliability of IT systems to meet business needs.
   
4. Cloud-Based/SaaS Solutions:Evaluate, implement, and manage cloud-based and SaaS solutions to enhance business processes and scalability.
   Work with cross-functional teams to migrate and optimize applications and services in the cloud.
   
5. Office 365 and Interset Access:Manage and optimize Office 365 services, ensuring seamless collaboration and productivity.
   Oversee Interset access and other security measures to protect sensitive data and ensure compliance.
   
6. Project Management:Plan, execute, and oversee IT projects from conception to completion, including those related to cloud migrations and infrastructure upgrades.
   Collaborate with cross-functional teams to define project scope, objectives, and deliverables.
   Monitor project timelines, budgets, and resources to ensure successful project delivery.
   
7. Vendor Management:Evaluate and manage relationships with external vendors and service providers, particularly those related to cloud services and security solutions.
   Negotiate contracts and agreements to ensure cost-effective and high-quality services.
   Stay informed about market trends and recommend changes to vendor partnerships as needed.
   

Skills and Competencies:

1. Leadership:Proven experience in leading and managing teams.
   Strong interpersonal and communication skills.
   
2. Technical Proficiency:In-depth knowledge of IT systems, networks, and infrastructure.
   Familiarity with a range of technologies, including cloud-based/SaaS solutions, Office 365, and firewalls.
   
3. Project Management:Demonstrated ability to manage multiple projects simultaneously.
   Experience with project management tools and methodologies.
   
4. Problem Solving:Analytical mindset with the ability to troubleshoot and resolve complex technical issues.
   Proactive problem-solving skills to address potential challenges before they escalate.
   
5. Strategic Thinking:Ability to align IT strategies with overall business objectives.
   Forward-thinking approach to technology planning and implementation.
   

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimal 4 years of experience in IT management.
• Minimal 5 years of experience in team leadership.
• Relevant industry certifications (e.g., PMP, ITIL) are a plus.

Safety – Goal: Zero Workplace & Passenger Injury

• Actively implement, drive, promote, monitor and manage safety in compliance with Schindler Corporate and Schindler Singapore directives and guidelines (Employee Safety & Product Safety) as well as employment legislation
• Ensure compliance with Incident reporting guidelines of any major Equipment failures, Product Safety Incidents and/or Near misses on site according to company procedures and legislation
• Ensure compliance in required quantity/quality of toolbox talks/safety walks/ safety inspections
• Manage the timely completion of Periodic Safety Inspections and any corrective actions to strictly ensure Schindler’s high product safety level

EI Volume Growth & Profitability – Goal: Meet yearly target

• Manage all business activities in the designated area within budget to ensure reliability, costs and profitability meet the yearly target. Work together with EI Service Contract Manager to

1. ensure the timely conversion of all equipment from Free Maintenance to paying portfolio
2. the successful renewal of Maintenance contracts with price increase where necessary to leverage increases in labour and material cost
3. Recover lost Maintenance contracts from the market

• Work together with Repair Sales Representative to Ensure all possible traditional and non-traditional repair and upgrade opportunities are advised to the customer, followed-up until successful sales and implementation
• Plan and optimize the staffing needs in the designated area, including route organization and workload allocation to continuously improve fulfilment effectivity and efficiency

Customer Satisfaction – Goal: Be preferred Elevator Service Provider

• Develop and maintain Relationship with Customers to understand their needs and expectations and solve any arising issues to ensure highest customer satisfaction
• Conduct periodic inspections to ensure fulfilment and customer satisfaction

Maintenance Fulfilment and Quality improvement: Improve MTBC & Portfolio Quality

• Actively drive systematic Breakdown reduction program in coordination with Technical Department and EI Technical Team to continuously improve Portfolio reliability and performance and improve maintenance efficiency
• Schedule & ensure correct and timely implementation of the required actions of FI / LPCA (Field Information / Logistic Pipeline Corrective Action) as per instruction from Head office

People Development – Goal: “Schindler technical skills best in the Industry”

• Actively drive the technical and non-technical development of Service team
• to ensure all work is conducted according to established procedures and work instructions to enlighten the customer
• Close gaps and develop competency of the service team.

RESPONSIBLE:

• Your main responsibility is to lead the development and implementation of marketing campaigns, including:
• Develop marketing campaign ideas, objectives, budgets, and execution calendar.
• Conduct brand building activities such as events, PR, and social media.
• Maintain constant brand presence across all key channels and consumer touch points.
• Track and monitor brand and competitor activities and performance metrics.
• Track and monitor campaign performance metrics.
• Develop and manage brand and marketing assets.
• Manage external relationships with freelancers and other creative support.

SKILLS & EXPERIENCE

• Excellent communication and interpersonal skills at all levels in the organisation and proven ability to build strong professional relationships.
• Highly organised and able to multi-task
• Proven experience in creating and executing detailed partner marketing plans.
• Systematic approach to sharing knowledge and best practices across multiple teams.
• Analytical tendencies with a natural curiosity to measure, test, learn and iterate to get the best results possible.
• Strong project management skills
• 6 days working/ week
• Able to work at the weekend and public holiday

Jenga Corp is one-stop professional services for global finance and fintech business and we are looking for a Manager to lead the Corporate Secretarial team.

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

About the role:

• Understand and gather clients’ requirements, analyse, design and implement business performance approaches, develop tailor-made solutions;
• Work closely with Business Consultants and clients to ensure positive impact and sustainable results;
• Manage and mitigate risks;
• Research, business analysis and process re-engineering based on industry’s best practices and accelerators;
• Identify and establish partnerships with key stakeholders, industry associations;
• Incorporation of new companies;
• Maintenance of corporate secretarial records for various entities, including statutory registers;
• Ensure compliance with relevant statutory and regulatory requirements are strictly met;
• Preparation of Directors’/ Shareholder’s meeting minutes and resolutions and ensuring documents are properly signed, lodged and filed;
• Preparation of annual returns and other statutory documents;
• Preparation and lodgement of routine/ ad-hoc statutory documents/ client transactions;
• Managing Corppass authorisations;
• E-stamping with IRAS for transfer of shares;
• Issuance of share certificates;
• Facilitate the billing process for clients’ annual fees;
• Proper maintenance of all clients’ documents;
• Collaborate with external partners for offshore entities;
• Arrange for the notarisation and legalisation of documents;

You should have:

• Positive attitude, driven and ready to take on challenges;
• Meticulous attention to detail and follow-through; perform tasks with high degree of accuracy and efficiency with the ability to meet deadlines;
• Ability to work independently, to take initiative and to overcome obstacles;
• Ability to successfully manage competing priorities, keeping constant sight of the overall objectives;
• High degree of flexibility in a demanding, fast-paced and frequently changing environment;
• Proficient oral and written communication skills (both in English and Chinese to better manage the clients);

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

Our client is a philanthropic organization that provides research and educational programs. Due to business needs, they are now recruiting a Program Manager (Education) to be part of their marketing team for future projects. They are located in central area - easily accessible.

Duties of Program Manager

• Drive database growth, social media engagement, website traffic, and content downloads.
• Monitor and enhance the Trade and Business Education Hub's effectiveness.
• Facilitate communication with trade educators through regular eDMs and tailored content.
• Promote the use of the Sustainable Trade Challenge, an experiential learning simulation.
• Assist trade employers in talent development and sourcing.
• Attract philanthropists to offer scholarships in identified graduate-level global trade programs.
• Lead marketing and communications across various channels, including social media, traditional media, PR, and events.
• Manage the company's website content, articles, white papers, and infographics.
• Implement comprehensive tracking and analysis across all program areas.
• Provide detailed reports to professionally manage, market, and expand programs, stakeholders, and impact.

Requirements:

• Bachelor's Degree in a related field
• At least 10 years' working experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

The Orchard Singapore, a member of Millennium & Copthorne International - a dynamic, global hotel group with properties in major gateway cities and operating more than 160 hotels worldwide, is looking for passionate and service-oriented individuals for the following position:

Duty Manager (OHS)

Reporting to the Front Office Manager, the incumbent will be responsible to:-

• Greet and extend hospitality to all guests.
• Handle guest check-in and check-out at the reception
• Ensure a smooth and efficient running of the Hotel’s operations
• Supervise the activities and manpower deployment of the front office team on the assigned shift
• Handle guest enquiries and feedback professionally, to maximize guests’ satisfaction
• Ensure satisfaction of all guests by maintaining high standard of quality and quantity control for food and beverage
• Manage and improve guest reviews score

Requirements

• At least 2 years’ of working experience in a similar capacity in the hospitality industry.
• Diploma in Hotel Management or equivalent.
• Good organizational skills, ability to prioritize workload and handle pressure.
• Good leadership with strong interpersonal and communication skills.
• Knowledge of Opera System would be added advantage.

Job Responsibilities

• Provide advice to internal stakeholders on regulatory requirements, policies, procedures, and areas of AML/ CFT;
• Develop, maintain, review and implement policies, procedures, templates, manuals on AML/ CFT controls framework, enhance relevant policies and procedures as well as proper controls to ensure that the company’s business activities are in compliance with the latest regulatory requirements;
• Design and execute regular reports to Senior Management and/or Board of Directors, measuring success and performance of AML Compliance initiatives, program, operations, critical metrics, and KRIs.
• Assist with timely investigations and reviews for enhanced due diligence, transactions and sanctions related cases
• Assist/ Manage all regulatory, audits, independent reviews engagements relating to AML/CFT
• Assist/ Manage all financial crimes ad sanctions-related incidents, escalations and exceptions
• Identify and mitigate potential areas of AML compliance vulnerability and risks / gaps
• Analysis of accounts and client information according to prescribed internal control policies and procedures;
• Provide AML regulatory guidance and direction in respect to clients who /which pose high AML risks and ensure that the appropriate due diligence is conducted;
• Support in day-to-day handling of AML matters (including activities in relation to PEP, periodic reviews, AML advisory support to business functions on AML/CFT policies and procedures, etc);
• Understand technical aspects of systems and controls relevant to Customer Due Diligence, Client Risk Assessment, Name and Transaction Screening, Transaction Monitoring/ AML Surveillance, and support disposition, selection, calibration and tuning of rules and scenarios;
• Participate in the company’s ad-hoc compliance projects and provide compliance support.

Job Requirements

• Bachelor’s degree in Business/Finance or equivalent, Professional qualifications such as ACAMS or relevant certification is an advantage;
• 5 years’ experience in undertaking AML / KYC reviews within a financial institution, Futures and Options is an add on advantage;
• Practical knowledge in AML, regulatory compliance and controls within the financial industry;
• Experience in MAS AML compliance regulations in capital markets activities (in particular, futures and options brokerage activities) is preferred.
• Time management skills with the ability to prioritize workload and multi-task;
• Strong stakeholder management skills. Strong teamwork, organizational, complex problem resolution and initiative;
• Familiarity with Microsoft office tools and other software.
• Able to communicate in English and Chinese due to frequent interactions with China HQ and Chinese speaking clients

Our client is an Industrial Machinery Manufacturing MNC. They are now recruiting a Senior Finance Manager to be part of their Finance team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Provide vital financial and operational guidance in the Southeast Asian (SEA) region for the organization.
• Ensure adherence to company policies, local regulations, and internal controls in all business activities.
• Maintain precision, comprehensiveness, and timeliness of financial results.
• Facilitate and develop forecasts, budgets, and internal controls.
• Manage local statutory filings for entities like IRAS, MOM, CPF, and others.
• Lead and oversee external audit processes.
• Drive and implement improvements in operational processes.
• Support functional leaders with insightful financial analyses.
• Act as a business representative at all organizational levels and disciplines.
• Assist sales and commercial teams with margin and pricing analyses as needed.
• Contribute to the preparation of weekly and monthly reports.

Requirements:

• Minimum Degree in Accounting / Finance
• At least 10 years experience in relevant field

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Goal-setting responsibilities. ...
• Training and development. ...
• Administrative tasks. ...
• Team and individual organization. ...
• Leadership. ...
• Communication. ...
• Time management. ...
• Reliability.
• planning, organizing, staffing, leading and controlling.
• shaping the work environment, setting strategy, allocating resources, developing managers, building the organization, and overseeing operations

Job Duties

• Follow all laboratory protocols and policies in checking specimens (e.g. blood, stool, urine, etc) received & make sure that names tally with the request forms for testing.
• Assist in the care and maintenance of lab work area, furnishings & equipment.
• Follow test requirements of reference laboratory & procure appropriate specimen for testing.
• Perform bar coding samples & processes laboratory specimens received from patients under prescribed laboratory guidelines.
• Utilize lab information system (LIS) to register patients, retrieve results & print reports. • Maintains adequate level of supplies in the work area.
• Receives requested stock items & distributes them to the appropriate place within the laboratory
• Aliquoting of urine samples
  

Requirements:

• Minimally GCE "O" Level and above
• Able to start work on short notice

Interested and qualified applicants, please send your resume to [email protected]

Ivy Yong Shi Mei

CEI Registration No.: R2198995

Recruit Express Pte Ltd (EA Licence No.: 99C4599

Shangri-La Rasa Sentosa, Singapore

We are looking for an Assistant Learning & Development Manager to join our team!

As an Assistant Learning & Development Manager, we rely on you to:

• Maintain accurate and up to date records of all training activities and training records
• Support hotel audits with essential training records and follow company policy as well as local authority guidelinse in training related area
• Monitor the effectiveness of pre and post training evaluation to maximise benefits from training courses and identify future training needs
• Develop effective links with partnership organisations such as universities and colleges, and training providers
• Develop an annual training plan which meets the needs of employees through the Learning Needs Analysis exercise
• Assist to conduct New Hire orientation for new employees and organise New Hire Induction for key positions

We are looking for someone who:

• Has a passion for Learning & Development
• Preferably has relevant certifications
• Preferably possesses relevant experience in Learning & Development
• Has strong communication skills and the ability to work collaboratively across teams and vendors
• Has strong organizational skills with ability to multi-task
• Has solid understanding of human resources processes and procedures relating to Learning & Development
• Is a critical thinker and a problem solver
• Able to communicate priorities and drives business results

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Shangri-La Rasa Sentosa, Singapore

We are looking for a Service Centre Manager to join our team!

As a Service Centre Manager, we rely on you to:

• Ensure smooth operation in the Service Centre on a daily basis
• Supervise and direct the Service Centre team
• Ensure that the communication system of the hotel is well maintained and all communication are handled effectively
• Ensure all interactions, telephone calls and enquiries are handled professionally, promptly with care and adhering to service standards
• Provide guests with an effective one stop service
• Ensure proper communication with respective departments

We are looking for someone who:

• Takes pride in being a hotelier
• Is a self-starter
• Is a friendly, helpful and trustworthy leader
• Loves interacting with guests
• Has experience in the same capacity with hotel background
• Preferably comes from a hotel management-related education background
• Has strong interpersonal skills

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided to Sentosa Island

If you are the right person, what are you waiting for? Click the apply button now!

• Achieve sales target and generate sales for the company under Freight Forwarding Division.
• Handle FCL & LCL Sea freight quotations to overseas customers and domestic customers.
• Give timely updates and market trends with all parties involved.
• Assist on providing solutions in all shipment matters.

Requirements:

• Degree and above
• At least 5 years of sales experience in Singapore & Far East market in Logistics, Freight Forwarding, Shipping Industry.
• Proactive, customer focused and excellent communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

• Attend to all member queries, concerns, feedback and requests via phone, emails and face-to-face.
• Core services include concierge administration, health, immigration and education needs, reservation and registration of events and dining, etc.
• Responsible to carry out the administrative duties pertaining to the Business and Clients in a professional and efficient manner.
• Willing to travel offsite to accompany clients to offsite meetings/appointments when required. E.g. immigration/health/school appointments
• Maintain and order office inventories.
• Ensure daily administrative/clerical duties are completed accurately & promptly.
• Ensure upkeep of filing system for all correspondence and documentation for easy retrieval.
• Perform other duties as assigned by Manager.

Requirements:

• GCE 'O' levels, Diploma or equivalent.
• Min 3 years of customer service experience in banking/hospitality environment.
• Excellent customer service, meticulous & able to work with minimal supervision.
• Ability to focus attention to customer needs, remain calm & courteous at all times.
• Excellent communication & interpersonal skills.
• Able to work independently and as a team player.

• Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines and schedules.
• Meeting with project team members to identify and resolve issues.
• Submitting project deliverables and ensuring that they adhere to quality standards.
• Preparing status reports by gathering, analyzing and summarizing relevant information.
• Establishing effective project communication plans and ensuring their execution.
• Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.
• Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients.
• Identifying and developing new opportunities with clients.
• Obtaining customer acceptance of project deliverables.
• Managing customer satisfaction within the project transition period.
• Conducting post-project evaluation and identifying successful and unsuccessful project elements.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Develop a detailed project plan to track progress
• Use appropriate verification techniques to manage changes in project scope, schedule and costs
• Measure project performance using appropriate systems, tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Create and maintain comprehensive project documentation

• Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques
• Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency
• Interviewing potential employees to determine whether they have the right qualifications and experience for the job
• Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force
• Overseeing the financial operations of the nightclub to ensure compliance with industry standards
• Determining the number of employees needed to run the business efficiently and effectively
• Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators
• Overseeing the hiring process for new employees to ensure that they meet all requirements
• Discussing any concerns patrons might have with security staff and resolving issues if possible

Procurement Manager Responsibilities:

• Developing procurement strategies that are inventive and cost-effective.

• Sourcing and engaging reliable suppliers and vendors.

• Negotiating with suppliers and vendors to secure advantageous terms.

• Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility.

• Building and maintaining long-term relationships with vendors and suppliers.

• Approving purchase orders and organizing and confirming delivery of goods and services.

• Performing risk assessments on potential contracts and agreements.

• Controlling the procurement budget and promoting a culture of long-term saving on procurement costs.

• Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods.

• Preparing procurement reports.

Procurement Manager Requirements:

• Proven experience managing supply chain operations.

• In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access).

• Management and leadership skills.

• Multi-tasking and time-management skills, with the ability to prioritize tasks.

• Highly organized and detail-oriented.

• Excellent analytical and problem-solving skills.

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Located on 17 Baghdad Street, Mavi Turkish Restaurant is looking for a Restaurant Manager who will oversee the overall sales and growth activities of the restaurant and make sure that the restaurant achieves the set sales targets, growth and excellent customer satisfaction.

Sales and Marketing Manager's roles and responsibilities include but not limited to:

PRIMARY ROLES & RESPOSIBILITIES

Operations Management: Oversee the day-to-day operations of the restaurant, including opening and closing procedures, ensuring cleanliness, and maintaining a safe and welcoming environment for customers and staff.

Staff Management: Hire, train, schedule, and supervise restaurant staff, including servers, cooks, kitchen assistants, and host/hostesses. Provide ongoing feedback, coaching, and support to ensure high levels of performance and customer service.

Customer Service:Ensure that customers have a positive dining experience by addressing any complaints or concerns promptly and professionally. Interact with customers to gather feedback and make improvements to service and menu offerings.

Inventory and Supply Management: Oversee inventory levels of meat, food, beverages, and supplies, and place orders as needed to ensure adequate stock levels while minimizing waste and spoilage. Monitor inventory usage and implement strategies to optimize inventory management.

Menu Planning and Pricing: Collaborate with chefs and kitchen staff to develop menus that meet customer preferences and dietary requirements while maximizing profitability. Set menu prices based on food costs, market trends, and competition.

Financial Management: Manage the restaurant's budget, including monitoring expenses, controlling costs, and maximizing profitability. Prepare financial reports, such as sales projections and profit and loss statements, and implement strategies to achieve financial goals.

Health and Safety Compliance: Ensure compliance with health and safety regulations of Singapore, including food safety standards, sanitation practices, and occupational safety guidelines. Conduct regular inspections and train staff on proper procedures to maintain a clean and safe environment.

Marketing and Promotion: Develop and implement marketing strategies to attract new customers and retain existing ones. Utilize various marketing channels, such as social media, email marketing, and promotions, to increase awareness and drive sales.

Business Development: Identify opportunities for growth and expansion, such as opening new locations or introducing catering services. Analyze market trends and competition to make informed business decisions.

Community Engagement: Build relationships with the local community, such as neighboring businesses, schools, and organizations, to foster goodwill and support.

Leadership and Team Building: Lead by example and cultivate a positive work culture that promotes teamwork, communication, and accountability. Motivate and inspire staff to achieve their goals and contribute to the overall success of the restaurant.

Adaptability and Problem-Solving: Adapt to changing circumstances and proactively address challenges as they arise. Demonstrate effective problem-solving skills to resolve issues quickly and minimize disruptions to operations.

Requirements

• Must be fluent in English and Turkish and able to speak one of: Arabic or Chinese or Malayi
• Must be familiar with Turkish, Middle East & Mediterranean Cuisine
• Hands-on individual with minimum 5 years of relevant working experience in an Authentic and traditional Turkish or Middle Eastern restaurant or
• Have knowledge and skills in Authentic Turkish and Mediterranean and traditional Turkish appetizers (Hummus, Babaganoush, Cacik, Ezme, Sigara Borek, etc) and dishes such as Adana Kababs, Shish Kebab, Beyti, Ali Nazik, Lamacun, Karni Yarik, Iskender, Manti, Musakka, Patlican Kebab and desserts like Kunefe, baklava, Sutlac to name a few.
• Must have in-depth knowledge of spices and herbs used in Authentic Turkish cooking.
• Must be able to work on weekends and public holidays.
• Food hygiene certification is compulsory
• Passionate about food and customer service
• Must be able to multi-task and keep up in a fast-paced environment.
• Must be able to physically stand for long periods.
• Required language(s): Fluent in English. Turkish and Malay or Chinese is an advantage.
• Must be a non-smoker.
• Must not have alcoholic drinks consumption habit

Preferred Qualifications

• Ability to speak Turkish, Arabic, Malay and/or Chinese.
• A Bachelor’s degree in Culinary filed is a plus.
• Knowledgeable in social media platforms (Facebook, Instagram, Google, TripAdvisor) and online marketplaces in order to effectively promote the restaurant, engage with customers, and drive sales both online and offline.
• Knowledgeable in online delivery platforms, Familiar with online ordering platforms such as Grab, Deliveroo, Food Panda

JOB DESCRIPTION

• Responsible for leading and managing the full life cycle R&D projects / programme and product delivery by planning, organizing, executing and evaluating from conception to completion.
• Lead project scoping with internal and external stakeholders to establish communication plans, build project / programme schedules and establish clear project / programme deliverables and milestones.
• Ensure successful delivery of project / programme scope and targets while managing project / programme risk, quality, delivery, scope, schedule, and budget.
• Programme manager will be leading the programme proposal to secure funding and coordinate cross-project activities to accomplish strategic objectives by overseeing multiple project activities across various research institutes
• Spearhead design, development, and delivery of R&D solutions to customers through active leadership of motivating and facilitating research rigour across multiple research institute project teams
• Lead and drive quality, procurement, finance and legal challenges
• Drive design / process validation testing, best practices and ensure compliance to project lifecycle governance requirements
• Ability to demonstrate a good level of understanding of technical / engineering processes and lead teams throughout the project development cycle.
• Lead, monitor and report the progress of the multiple projects / programme to all internal and external stakeholders.
• Manage and implement project / programme changes and interventions to achieve project deliverables and mitigate risk.
• Interact with industry members and ensure effective communication throughout the project life cycle

JOB REQUIREMENTS

• Bachelor or Masters in any engineering / project management related discipline
• At least 8 years of project management experience in product development or research project would be preferable
• PMP certifications or equivalent will be advantageous
• Good business acumen, driven to deliver customer requirements and project deadlines
• Proactive team player and technically motivated to solve problems, innovate and deliver to internal and external customers
• Strong stakeholder management and critical thinker

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.