Total 87,196 Full-time customer experience manager job vacancies in Singapore

• Draft and negotiate complex customer contracts directly (e.g. RFP’s, RFQ’s, quotations, ITQ’s, MOU’s, letters of intent, NDA’s, etc); and 3rd party contracts (e.g. reseller, partner, teaming, subcontracts, SOW’s, MSA’s, etc)
• Manage complex tender bids (including commercials) and 3rd party back to back contract negotiations
• Vet end to end (not just certain sections) tender proposal submissions, customer and 3rd party agreements for signing
• Trouble shoot and lead the sales and bid support teams to find the correct solutions to bid problems
• Manage the sales, bid support team and senior management representatives to meet customers’ RFP requirements correctly, analyse and advise on the solution, delivery, 3rd party, legal and finance risks associated with the bid accurately, flow down the relevant customer RFP requirements to the 3rd party contracts properly and obtain the relevant internal management approvals in the tight RFP timelines

Requirements

• Minimum Diploma or Degree in relevant field
• At least 2-3 years experience in managing complex tender bids
• Must be legally trained (doesn’t need to hold an LLB, arbitration or LLM certification per se) but must have at least 7 years’ solid experience in drafting and negotiating complex contracts
• Experience in ICT and Telco - commercial, technical, project management, 3rd party and legal tender and project matters
• Manage and gain the respect of senior management and a highly diverse and experienced sales and bid support team
• Good communicator, manager and team player who can operate in high pressure, stressful situations
• Able to handle reasonable volume and unreasonable requests / situations at times

RESPONSIBILITIES

The purpose of the role is to

· Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Implementation and oversight of the below individual responsibilities:

· To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

· To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

· In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

· To participate in marketing and promotional activities for customer acquisition.

· To source and call on individual prospects

· To provide quality, efficient after-sales services

· To manage anti-attrition and retention of clients

· To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

· To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

· To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.

· To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Strategy

· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

· Responsibilities related to the delivery of business and/or financial objectives.

Processes

· Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.

People & Talent

· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Risk Management

· Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

· Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead to achieve the outcomes set out in the Bank’s Conduct Principles

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

· Product mgrs, STMs and etc.

Other Responsibilities

· Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

· RNF & CFMAS Certificates

· 3 years of Sales and Relationship Management experience

Role Specific Technical Competencies

· Client Acquisition Experience

· Account Management (of HNW Individuals) Experience

· Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Working Day: 5.5 days weekly

Working hours: 11am-2:30pm & 5pm-10pm

Working Location: Holland Village/Balmoral Plaza

Salary: $2800 - $3,500 (Depending on experience)

Job Description:

• Assist in the daily operations
• Perform outlet opening and closing duties
• Take orders and attend to reservation phone calls
• Maintain cleanliness of service areas
• Perform cashiering duties
• Recommend menu to customers
• Attend to customer feedback and complaints
• Any other duties as assigned by the Manager

Requirements:

• Working experience in F&B restaurants serving western food
• Possess a Food Safety Course Level 1 certificate
• Able to work split-shifts, weekends and public holidays
• Able to work 5.5 days work week

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

-The managing 's responsibilities include developing and implementing strategic plans and company policies, maintaining an open dialogue with stakeholders, and driving organizational success.

-To be successful as a manager you should be able to manage and advance a business's strategic objectives. Ultimately, an outstanding Manager is an exceptional leader, drives a company's strategic visions, and is adept at crisis management

-Maintaining positive and trust-based relations with business partners, shareholders, and authorities.

-The managing 's responsibilities include developing and implementing strategic plans and company policies, maintaining an open dialogue with stakeholders, and driving organizational success.

-To be successful as a manager you should be able to manage and advance a business's strategic objectives. Ultimately, an outstanding Manager is an exceptional leader, drives a company's strategic visions, and is adept at crisis management

-Maintaining positive and trust-based relations with business partners, shareholders, and authorities.

• Salary of $3500 + Allowances
• AWS
• Bonus
• Immediate Interview
• 2 positions
• 2 shifts
• 5 day work
• Orchard
• Ex cabin can also apply
• A company u will want to join!

Our client is a Well Known and famous MNC.

They are looking for:

• Customer Service Executive (VIP Dept)

Responsibilities

• Greet and guide customers, guests, tourist and VIP to the counter
• Attend to customers and tourists enquiries
• Processing of tax and gst refunds

Requirements

• O levels above
• Ex cabin/guest relation/airline/concierge experience
• Good communication and customer service skills

Please click apply or send your resume to [email protected]

EA License No. | 14C7092

EA Registration No. | R1768810 (Chen Yixi)

Coordinate daily Front of the House and Back of the House restaurant operations.

Supervise and manage restaurant staff, including recruitment, training, and scheduling following company policies.

Conduct outlet briefings and oversee daily restaurant operations to ensure efficient and effective service delivery

Promptly addressing and resolving any issues or complaints, professionally.

Ensure the team’s grooming standards are being met and maintained to demonstrate a professional image of the company.

Develop the team through coaching and mentoring.

• 15-20+ years of experience in managing Oracle implementations
• Good project management skills to run multiple tracks.
• Identifying potential risks and threats to current and future programs, often in collaboration with senior managers
• Taking ownership of program and project budgets and managing overall delivery of them
• Producing program reports for department heads, directors, end users and other stakeholders
• Planning future program activity, including consultations with project sponsors, analysis of requirements and arranging timeframes.
• Managing program and project teams to ensure completion on time and within budget
• Coordinating third party contributions throughout the life cycle of the program
• Good Communication skills.

Our foreign banking client is a Qualifying Full Bank in Singapore. They are currently seeking suitable candidates to join their Commodities & Structured Trade Finance team within the Corporate Banking Division.

Responsibilites:

• Market the bank's products to commodity trading companies
• Market and handle Structured Trade Finance product to customers.
• Cross-sell other banking products to enhance the Bank's income, such as deposits, cash management etc.
• Provide customer's feedback as well as market trend to product department for innovation of new products.
• Maintaining existing portfolio of customers including timely post-loan monitoring, credit review, risk factor escalation.

Requirement

• At least 3 - 5 years experience as Corporate Banking Relationship Manager;
• Degree holder;
• Good knowledge in Trade Finance. Experience in Commodity Finance is preferred.

Interested candidates please email resume in MS Word format to [email protected]

Please state your last drawn and expected package, relevant skill sets and the position you are applying for.

Resumes collected will be kept in strict confidence and used for recruitment purposes only.

You will assist in conducting detailed wealth planning to our retail customers and bridging their financial gaps with wealth management products, namely insurance, deposits, unit trusts, insurance and mortgages through customer needs based profiling. Meeting with people of all levels, you will proactively manage and build customer relationships and also to manage the existing customers through in-branch activities, referrals, tele-consulting and follow-up appointments.You should be a Degree holder with at least 2 years experience in banking wealth planning experience and necessary regulatory certifications for advising investment products as classified under the FAA regulatory framework.

Fresh Graduates with strong interest in banking may apply too.

Interested candidates please email resume in MS Word format to [email protected]

Please state your last drawn and expected package, relevant skill sets and the position you are applying for.

Resumes collected will be kept in strict confidence and used for recruitment purposes only.

Responsibilities

• Manage the development and implementation of the Company's solutions and applications

• Manage and lead a team of business analysts and developers in the entire project development life cycle

• Manage each phase of the development life cycle and ensure that all tasks/objectives in each phase are met

• Manage the expectations of Stakeholders and Clients

• Coordinate with suppliers and internal departments

• Accountable for the scope, schedule and resources used

• Manage and oversee the profit and loss of the project

Requirements

• Computer Science background or equivalent

• At least 5 years' experience in project management and 10 years’ experience in IT with good problem analysis techniques (those with less experience may be considered for a junior position)

• Strong written and communication skills

• Strong inter-personal relationship

• CITPM or PMP-certified will be an advantage

• Good understanding of Cloud Computing and Java / .NET / Web technologies will be an advantage

Licence No: 12C6060

Job Responsibilities:

· Oversee HR Department & manage the full spectrum of HR functions

· Assist in payroll related matters

· Manage and handle employee’s records

· Responsible for work pass administration such as work pass applications, renewal, cancellation and issuance

· Perform daily HR duties from on-boarding to off-boarding

· Coordinate with all departments on hiring plans, resignations, confirmation and all HR related matters

· Manage E-leave & E-attendance via ERP System, including leave type entry, entitlement, application, certificate collection & approval and daily employee’s attendance

· Administer training related matters including coordination or enrolment of internal & external courses, update & maintain training record etc.

· Ensure timely & accurate submissions in all government and related claims, e.g. CPF, Childcare Leave, Maternity/Paternity Leave, NS makeup claims, income tax (IR8A & IR21) matters etc.

· Prepare weekly/monthly reports in a timely and accurate manner

· Provide advice and handle all employee inquiries on HR-related matters

· Undertake any ad-hoc projects assigned by the superior/management team from time to time

Job Requirements:

· Possess a Diploma or Degree in Human Resources or Administrative / Business Studies

· Minimum of 3 years of relevant working experience. Working experience on worker management will be an added advantage

· At least 2-3 years of payroll related experience

· Ability to work 5.5 days/week (alternate Saturday)

· Familiar with MOM regulations and HR practices

· Good communication, writing and interpersonal skills

· Proficient in Microsoft Office Applications

· A team player with a strong sense of responsibility & self-motivation to get tasks done independently

· Able to start immediately or within a short notice

Delivery Lead supporting Automation Project. A Delivery Lead is responsible for planning, coordinating, and delivery of defined deliverables which usually requires engagement from multiple teams such as a project or smaller program. Key responsibilities include communicating the work objectives, coordinating delivery, managing risks, ensuring compliance to standards, and providing end-to-end visibility into the health of the deliverables. This role ensures execution and delivery meets the client’s expectations in terms of the functionality, quality, timeline and cost. They facilitate sync points across multiple organizations to enable delivery


- Coordinates and facilitates routines to support delivery –e.g. kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
- Plans and coordinates delivery and dependencies with across multiple teams.
- Facilitates dependency management/risk management/impediment removal for the defined deliverables.
- Promotes/facilitates communication and collaboration across organizations to support the deliverable completion and timeline.
- Gathers/facilitates status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, andschedule.
- Ensures that execution is aligned with deliverable requirements by working with the sponsor/stakeholders.
- Ensures deliverables comply with Enterprise Change Management standards.
- Supports resource planning for delivery/execution.
Excellent Communication skills, written and verbal, at all levels
Ability to interact with business leaders, external vendors and internal technology groups
Microsoft Office suite
Solid experience of process release management
Can work unsupervised
Is a self-starter
Strong organisational skills

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Position Summary

As a Brand Ambassador, he/she efficiently assists the Boutique Manager to develop and optimize the boutique performance and profitability by managing the boutique team, ensuring excellence in boutique operations and client service.

Job Description

• To achieve the store Business Goals.
• Assists the Boutique Manager to monitor the boutique KPIs.
• Support Brand / Retail Manager on managerial and operational aspects of the store.
• Support Brand / Retail Manager in setting up operational procedures, staff training, customer service & staff general welfare.
• To develop and maintain efficient inventory management and integrity.
• Support the CRM and increase existing base of VIP customers.
• To be an ambassador for the represented BRAND and portray at all times a professional and customer oriented image.
• To be a role model to all staff in work performance, customer service and other relevant scope of duties.

Requirements

• Possesses management and leadership skills.
• Strategic thinking with business acumen.
• At least 5 years of retail experience, preferably in luxury/jewellery line.

Project Manager

Working Location: 1 NORTH COAST (Woodlands)

Office: Ang Mo Kio

Working days: 5 days

Basic: $3800 to $4800 (depends on experience)

Job Requirements

• Minimum Diploma/ Degree in Building/Project Management or its equivalent.
• At least 3 to 5 years of relevant experience in project management works.
• Must be familiar with submission process of building plans for local authorities' approval.

Job Description

• You shall be responsible for conducting feasibility studies, cost budgeting, project supervision and certifying final accounts for multiple projects at the client’s premise.
• You shall ensure that all projects are duly completed within budget and within targeted timeline.
• You are required to prepare and submit regular reports on the progress of such projects in accordance to the timelines, targets and budget expenditure.
• You are required to work with consultants to ensure that all authorities’ submissions are done on time in order to commence work and in time to obtain TOP/CSC for projects
• Any ad-hoc duties assigned by your supervisor.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Responsibilities

• Compile and verify staff attendance records
• Document and transcribe minutes for both administrative and operations monthly meetings.
• Manage various Human Resource tasks, including onboarding new staff, handling staff departures, maintaining employee records, and overseeing the activation and deactivation of staff access cards.
• Coordinate facility bookings and permits.
• Source, invite bids, and award contracts for approved administrative needs, such as insurance, office supplies, copier toner, paper, and staff uniforms.
• Prepare Saturday work schedules for the administrative and call center teams, as well as plan coverage for staff absences and leaves.
• Organize and maintain records for new and renewed tenancy agreements, collaborating with tenants, landlords, and Purchase Orders to address any missing documents.
• Provide assistance with sustainability projects.
• Collect and submit staff claims related to transportation, overtime, and wellness benefits.
• Manage the coordination of various certification documentation for both internal and external audits.
• Oversee daily reporting for permits and quarterly reporting for administrative contracts set to expire, particularly concerning Housing and Development Board (HDB) agreements.
• Provide support for feedback and Computerized Facilities Management System (CFMS) and deliver presentations to the General Manager and Heads of Departments on administrative matters.

Job Requirement

• Candidate should possess a diploma or degree in related studies
• Possess a minimum of 5 years of admin managerial experience
• Collaborates well within a team and pays great attention to detail
• Proactively takes the lead in implementing new initiatives

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R21103560

EA License No.: 20C0426 (Elitez & Associates)

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Admin Manager

Office: Ang Mo Kio

Working days: 5.5 days (Alternate Saturday half day)

Basic: $3800 to $4500 (depends on experience)

Requirements:

• Min Diploma in related studies
• Min 3 - 5 years of admin managerial experience

Roles & Responsibilities

• You will oversee and lead a team of Admin Personnel in providing administrative support as well as customer service to the team and the residents.
• Reporting to Senior Admin Manager
• To collate/check on Staff Attendance Report and pass to GM for vetting on 7th of every month.
• Record / write minutes for Admin and Operations Monthly meeting.
• Human Resource - New Staff onboarding / resigned staff outgoing / Employee records / activate & deactivate staff access card.
• Facilities Booking/ Permits
• Sourcing, inviting and awarding Quotations for approved Admin contracts. Example - Insurance, Stationeries, Copier Toner, Paper and staf uniform
• Prepare Saturday Roasters for Admin and Call Centre team / Plan cover for staff absence and staff who are on leave
• Collation of new and renewal TOL. Liaise with Tenant and landlord and PO for missing documents
• Assist in sustainability projects
• Collating and submitting staff claims for transport, overtime and wellness benefits
• Co-ordination of various certification documentation for internal and external audits
• Summon offence notice on BES (By law carpark obstruction) till closure
• Booking of Badminton court.
• Cover PA during her absense for writing minutes, preparing GM documents
• Overseeing daily reporting for permits/quarterly reporting on admin contracts ending to HDB
• Feedback system / CFMS system support
• Presentation at GM and HOD for admin related matters

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Summary:

Salary package: $4500 - $5500 + VB
Working hours: Monday to Friday 9am - 6pm
Working location : Kallang

Job Responsibilities:

Job Objective:

- To deliver solutions and services proposed through working closely with internal Teams, manufacturers, subcontractors, and suppliers.

Core Responsibilities:

- Lead, manage, collaborate, and work with internal staff like AV Designer, Drafter, Engineer, Site Engineer, Safety Officer, and external parties like, Consultant, Main Contractor, Subcontractor, Manufacturer, and Supplier.

- Study schematic design and construction drawings to produce AV construction drawings

- Manage Project schedules, Project budgets, changes in order, Bill of Material

- Manage customer’s expectations and deliver customer experience

- Plan, manage and schedule resources.

Requirements:

- Diploma in any discipline

- Min. 3 years’ experience of Project Manager role in implementing Audio Visual solutions for construction or A&A sites

- Able to interpret construction drawings and AV schematic drawings

- Able to provide AV construction drawings

- Able to work independently in the fast moving and challenging environment

- Good Communication and Interpersonal skills

Optional

- Experience in managing projects at construction sites

- Experience in interpreting BIM modelling Technical knowledge in Audio Visual Products

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Lau Jie Xi - DT13

Registration Number: R21103272

EA Licence No: 16C8004 (Elitez Pte Ltd)

Job Summary:

• Basic Up to 8,000 (based on experience and client based) + transport allowance $1,000k + $150 handphone
• Mon-Fri: 8:30AM- 5:30PM
• Kallang

Job Description

• Meeting and exceeding sales goals.
• Visit potential clients to evaluate needs or promote products and services.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Source, develop customer’s data base and follow up overseas sales leads
• Prepare sales action plans and strategies
• Respond to customers with quotations /enquiries by coordinating with customer service / operations team
• Determine pricing schedules for quotes, promotions, and negotiations.

Requirements

• Minimum 5~7 year’s sales experience in Freight Fowarding & Logistics field
• Good knowledge of Air & Ocean freight Import / Export and general logistics industry
• Good listening, communicational and interpersonal skills
• Goal driven, initiative, planning and strategizing
• Negotiation skills & Creative thinking
• Team player

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Lau Jie Xi

Registration Number: R21103272

EA Licence No: 16C8004 (Elitez Pte Ltd)

Labcon Contractor Pte Ltd is looking for an experienced Project Manager to plan and supervise a wide range of construction projects from start to finish. The Project Manager will organise and oversee all construction procedures to ensure project completion in a timely and efficient manner.

An excellent Project Manager should be well-versed in all construction methodologies and procedures, and possess leadership qualities to coordinate and lead a team. The ideal candidate will have great organisational skills, technical knowledge and a can-do attitude.

Job Scope

· Development of project master schedule, showing the overall timeline for all phases of development that will be used to monitor the progress of construction project.

· Prepare all documentations for submission, application for planning and building approvals and permits to relevant authorities and government bodies

· Responsible for monitoring project’s overall master schedule, to achieve projects’ time, cost and quality objectives

· Provide weekly and monthly progress report to Management Team

· Responsible to source for new vendors and suppliers for quote comparisons to maximise profitability of project

· Monitoring the preparation of contract documentation

· Attending meetings amongst clients, consultants and sub-contractors for timeline and budget tracking.

· Monitoring and streamlining post-contract administration and procedures.

· Ability to manage multiple projects and continuous monitoring of all works on site.

· Efficient manpower deployment to worksites in accordance to project timeline

· Initiating and maintenance of efficient expenditure control systems

· Ability to forecast problems for their prevention

· Certifying payment schedules to contractors and consultants

· Monitoring of defect rectifications during defects liability period

· Monitoring and negotiating the main contract final account

Requirements

· Min. Diploma / BA in Civil Engineering, Building or relevant field

· At least 4 years proven track record as Project Manager

· In-depth understanding of construction procedures, material and project management principles

· Familiarity with construction and project management software

· Good command of MS Excel and Autocad

· Outstanding communication and negotiation skills

Job Scope

Maximo upgrade, EAM 360 implementation & Integrate Maximo with ARIBA:-
EAM360 is 3rd party mobile solution for IBM Maximo. It provides complete insight into our organization's maintenance activities at all levels and locations, enabling our team to efficiently communicate vital facility information between departments and ensuring that the facility systems operate in alignment.

One of key objective is to deploy a mobile solution for Maximo with the following:
• Simplified end-to-end remote Work management.
• Role based access to for Work management features for Supervisors and Technicians.
• Streamlined and process driven Service Request management across departments.
• Efficient inventory management for storeroom managers.
• Provide great user experience for field personnel to increase throughput and productivity.

The scope of Services to be carried out by the PM shall include, but not limited to, the following:

General
a. Perform all duties in compliance with the policies/standards of the organisation.
b. Coordinate with all inter-department stakeholders for execution of the assigned projects.
c. Ensure safe working environment for the team members and contractors at all time.
d. Drive for continuous improvement by leveraging new technologies and data analysis tools.
e. Support Sustainability and CSR efforts
f. Perform any other initiatives as directed by the Buyer, and
g. Any other works as may be reasonably assigned by the team.

Project Management
a. Manage and execute the assigned projects in accordance with the Company’s policies and guidelines.
b. Oversee the implementation and rollout of projects in conjunction with IT Project Delivery Team and Facilities Management.
c. Reporting to the Director – Operations Support, the PM will lead a small team of internal team members to deliver the following and not limited to :
i. Successfully implement the Mobile, Supervisor and Storekeeper application across the facilities organization.
ii. Oversee the project timeline and ensure deliverable are met on time with frequent progress updates to management throughout
iii. Implement the asset/location tagging collaborating with the existing asset
management team
iv. Ensure asset lists are current and up to date – ensure new constructed assets are updated in a timely manner
v. Establish approved Preventative maintenance (PM) schedules and liaise with sectional departments to ensure accuracy and effectiveness.
vi. Implement inventory management program across Facilities and PAD (Public Area Department) establish labelling / integration to Maximo / PTP (procure to pay) team
vii. Lead operational field training in conjunction with the EAM360 vendor including internal customer departments such as (Hotel/Retail/MICE/Casino/F&B)
viii. Integrate vendor/partner (internal customer) utilization of EAM360 for CM and PM maintenance
ix. Trouble shoot workflow or procedural faults in the system and coordinate with the vendor for rectification
x. Any other work related to Project Management.

The PM shall possess the skills and experience below:
i. Experience in Project Management delivery of service/operational software systems used for Work Order, Material tracking and Procurement.
ii. Track record in deploying operational or process driven software applications
iii. Experience in a facilities environment where work order management is in practice

DESCRIPTION AND RESPONSIBILITIES

1) To comply with the Company's quality system in accordance to the ISO 9001:2008 requirements.

2) Responsible for overall management and development of department operations.

3) To be responsible for planning, designing, implementing, co-ordinating, monitoring and commissioning

projects

assigned by the Management.

4) To provide the Management with long term plans for the development and smooth operations of the Project

Management Team in conjunction with other departments of the Company.

5) To support and provide timely information relating to projects being worked on by the Sales and Marketing

Department.

6) To prepare cash-flow forecast in order to monitor and ensure healthy project's cash flow & profitablibity.

7) Responsible for the daily operations management of the Project Management Team.

8) To do necessary recommendation of selection of suppliers or contractor and ensure their quality of works are

in accordance with the products / system technical specification / requirements.

9) To verify and approve both measurements and claims made by Sub-Contractors undertaking the Company’s

works.

10) To ensure that all progress claims on work done by the Company, or its sub-contractors are efficiently

recorded and promptly submitted for payment.

11) Collaborate with Electrical and Automation Department to handle testing and commissioning of Company's

product and system.

12) To provide necessary documentation as needed by the Operations and Maintenance Team. To ensure all

records are maintained and must be suitable to enable an efficient after-sales-service.

13) To ensure that the safety and health practice, includes a hygiene and cleanliness matters are being carried

out and implemented at all time at the project site.

14) To perform any task deemed necessary by the Management for the efficient running of the operation of the

Company.

QUALIFICATION AND REQUIREMENTS

1) Minimum Degree in Engineering from recognizes university or equivalent.

2) Minimum 15 years of working experience in project management working environment.

3) Computer literate and competent in Microsoft Office and Autocad.

4) Excellent verbal communication and written in English.

5) Independent, pro-active, result oriented and possess good interpersonal, technical and leadership skills.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

We are looking for an experienced clinical monitor to perform the study monitoring in ADVANcing Clinical Evidence in Infectious Diseases Network (ADVANCE ID). ADVANCE ID is jointly funded by the Wellcome Trust and Singapore institutions including the Saw Swee Hock School of Public Health and Yong Loo Lin School of Medicine, National University of Singapore. The vision of the Network is to improve public health by developing the clinical evidence base for the prevention and treatment of drug-resistant infections. Its mission is to build and sustain a strategic clinical research network focused on most efficiently delivering locally relevant interventions for drug-resistant infections.

The Network aims to improve and strengthen clinical research capabilities in the region by acting as a platform to develop good principles and practices. It will stabilise capacity and capabilities to mitigate inefficiencies in trial start-up phase and loss of skillset following study closure, as in typical trial setup. The Network will continuously develop its capabilities, quality and efficiency by learning from and collaborating with other clinical trial networks.

In the long term, the Network aims to support broader infectious disease studies by expanding geographically beyond its original starting point in South East Asia and collaborating with other networks around the world. It will function as an active network that involves patients in platform trials, allowing for rapid clinical research response in the event of an emerging infectious disease or pandemic threat.

The monitor should be able to supervise study sites and activities to ensure adherence to appropriate study protocols and applicable regulatory requirement terms of the study.

Duties & Responsibilities
• Conduct qualification visits (QV), site initiation visits (SIV), monitoring visits (MV) and termination visits (TV) at assigned clinical sites and generate visit reports.
• Monitor the progress of clinical study sites participating in a clinical study, and to assure the protocol is followed and data is reported accurately.
• Evaluate the quality and integrity of the reported data, site efficacy and investigational product (IP) management.
• Review the performance of the trial at designated sites, ensure the rights and well-being of human subjects are safeguarded and are in accordance with protocol.
• Develop patient recruitment strategies in conjunction with the clinical site to meet enrolment timelines, while also ensuring compliance with the approved standard operating procedures (SOPs), protocol/amendment(s), GCP, and the applicable regulatory requirement(s).
• Assure that adverse events are correctly documented and reported.
• Ensure proper transmission of clinical case data to the data management centers, review case reports questions and problems and clarify or obtain alterations to data as appropriate.

Qualifications

• Site Management or equivalent experience in clinical research, with understanding of clinical trials methodology and terminology.
• Ability to perform all clinical monitoring activities independently.
• Strong interpersonal, written, and verbal communication skills within a matrixed team.
• Experience working in a self-driven capacity, with a sense of urgency and limited oversight.
• Good time management and ability to manage multiple tasks, evaluate a variety of unpredictable scenarios and achieve project timelines while being able to apply your understanding of study protocol(s).
• Strong computer skills, including but not limited to the knowledge of an electronic data capture systems (EDC), Electronic Trial Master File (eTMF), Clinical Trial Management System (CTMS), and MS-Office products such as Excel and Word.
• BSc or MSc in relevant field. A lower educational credential may be considered if candidate has ample monitoring experience.

Job Description & Requirements

• 5 days’ work week (Alternate Sat)
• Work Life Balance
• Variable Bonus x2
• Attendance Bonus
• Salary Increment
• 14 days AL
• Medical Benefits
• Good career growth development
• Company Transport Direct from Boon Lay MRT Stations to Tuas
• Immediate starter

Our client a multi-national company is looking for a driven and meticulous Customer Service. By handling orders, responding to inquiries, and resolving customer concerns, the Customer Service will support the team in offering our client’s services. This is a great opportunity for you to enhance and improve your ability so are to enjoy a team work in a positive friendly environment.

Responsibilities :

· Assist The Customer Services team in answering customer inquiries through phone, email or WhatsApp support.

· Provide excellent customer service by actively listening to and responding to customer needs and concerns in a professional manner.

· Accurately process orders, check/print/scan CODO, matching PO while ensuring that customer inquiries are resolved in a timely manner.

· Collaborate with others departments to ensure customer satisfaction and timely resolution of issues.

· Keep accurate and up-to-date records of customer interactions and follow-up actions taken.

· Maintain a positive and professional attitude while working with customers and other team members.

· Perform other related duties and responsibilities as assigned by supervisor.

Job requirements:

To qualify, successful individuals should possess:

· Minimum GCE ‘N’ Level qualifications via experience

· Applicants with at least 2 years of relevant CS work experience

· Has a passion for customer service

· Able to work as a team

· Ability to work in fast paced environment with tight deadlines and able to pay meticulous attention to details

· Proficient in Microsoft Excel

· Proficient in both spoken and written English

· Cheerful, respectful, receptive, positive, eager to learn

Please submit your updated resume in MS Word format by using the APPLY NOW BUTTON. You may also email your resume directly to [email protected] By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

** We wish you all the best in your career search.

Thanks Warmest

Regards

WhatsApp only : 9630 2466

Office : 6928 2050

Shamrock Pte. Ltd.

Reg No : R2091083

License : 20C0060