Total 24,099 Others/Any customer service job vacancies in Singapore

Customer Service/Order Executive

o Processing of Sales Quotations, Customer Purchase orders in ERP system;

o Supporting Sales team in co-ordination with customers;

o Monitoring of Purchase Orders availability in customers’ portals;

o Accurate and timely data input/update of internal records into company system;

o Customers site visits will be required during special occasions;

o Participation in local and overseas Tradeshows if required;

Qualifications

- ‘O’ levels; ‘A’ levels; Diploma

- 1-3 years of sales and customer service experience

Location: Serangoon / Ang Mo Kio

Salary: Up to $3000

Interested candidates are welcome to email resume to [email protected] and CC to [email protected]

Job Title : B2C Sales and Customer Engagement Specialist

As the first hire in our sales function, the B2C Sales and Customer Engagement Specialist at

MIJ Hub offers a unique opportunity to make a significant impact as an individual contributor.

This role is perfect for someone who thrives in a customer-centric environment and is eager

to leverage their extensive retail sales experience in a dynamic and innovative setting.

In this role, you will drive sales across all MIJ brands, including student enrollment for MIJ

Hub, securing donations, and promoting product sales from Ashraf Café and Inspo. You will

engage with customers via calls, emails, and WhatsApp to close sales, upsell, and retain

customers. Additionally, you will collaborate closely with our marketing team to ensure a

seamless experience between our e-commerce platforms and sales efforts. You’ll also be

responsible for utilizing HubSpot to manage customer data, track sales activities, and

maintain accurate records.

Key Responsibilities

● Drive sales across all MIJ brands, focusing on student enrollment, donations, and

product sales.

● Engage with customers via calls, emails, and WhatsApp to understand their needs,

offer tailored solutions, and convert leads into loyal customers.

● Utilize HubSpot to manage customer data, track sales activities, and maintain

accurate records.

● Collaborate with marketing and product teams to align sales efforts with campaigns,

prepare sales materials, and ensure a seamless customer journey.

● Coordinate with other departments to support smooth and efficient sales operations.

● Implement strategies to upsell and cross-sell products, fostering customer loyalty and

repeat business.

● Address customer inquiries, resolve issues, and maintain high levels of satisfaction.

● Monitor and report on sales performance, adjusting strategies to meet or exceed

targets.

● Actively gather and analyze customer feedback to continuously improve the sales

process and offerings.

● Stay updated on industry trends and product knowledge to effectively communicate

benefits and features to customers.

Requirements

● Education: Diploma or Bachelor’s degree in Business, Marketing, Communications,

or a related field.

● Experience: Minimum of 8 years in retail sales or a customer-facing sales role, with

a proven track record of exceeding sales targets.

● Sales Expertise: Strong sales acumen with the ability to close deals, upsell, and

meet targets.

● Customer Engagement: Exceptional interpersonal skills with a talent for building

rapport and fostering long-term customer relationships.

● Communication: Excellent verbal and written communication skills, adept at

engaging with customers across calls, emails, and WhatsApp.

● Organizational Skills: Proven ability to manage multiple priorities in a fast-paced

environment.

● Problem-Solving: Strong problem-solving skills with a proactive approach to

addressing customer needs and concerns.

● Tech Proficiency: Experience with CRM systems (preferably HubSpot), and a good

grasp of digital tools to track and manage customer interactions.

● Team Collaboration: Ability to work closely with cross-functional teams, particularly

marketing, to enhance customer engagement and drive sales.

Job Type: Full Time, Permanent

Work Location: Singapore, Hybrid Role (3 days in office)

Senior/Customer Quality Engineer (Automotive/Manufacturing)

Our client is a leading globally recognized technology company specializing in the design and manufacturing of automotive software and hardware components. With a unique standing in the automotive industry, this forward-thinking organization is now seeking a Senior/Customer Quality Engineer to join their dynamic team.

What you will do:

• Serve as the primary liaison between the company and its customers regarding quality-related matters
• Review and analyze customer quality requirements, translating them into internal quality standards and processes
• Timely and effectively address quality concerns and drive improvements using six sigma problem solving tools and 8D
• Coordinate with cross-functional teams to ensure quality control processes are consistently applied.
• Use APQP tools such as Process Flow Diagrams (PFD) and Control Plans to support quality planning
• Track quality deviations, prepare reports and lead meetings to recommend improvements to resolve non-conformance and enhance product reliability.
• Ensure compliance with our Quality Operating System, all relevant industry standards and regulatory requirements.

What you will need:

• Degree in Engineering (Electronics/Mechanical/Computer Engineering/Physics/Material Science)
• Minimum 3 years of relevant customer quality experience from the manufacturing/industrial/automotive industries
• Must possess knowledge in APQP (Advanced Product Quality Planning) process & standards (TS16949, FMEA, Quality Plan, PPAP)

Location: Central-North

Interested candidates kindly forward your CV to [email protected] (Tan Yi Ling, Reg No: R21103172). You may email this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Our client is a global manufacturer. Due to business needs, they are now recruiting a Customer Quality Engineer to be part of their Quality team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Customer Quality Engineer:

• Analyze and apply customer quality specifications, developing and upholding internal quality benchmarks through APQP methodologies (e.g., Process Flow Diagram, Control Plan).
• Facilitate Built-in Quality workshops, ensuring collaboration with cross-functional teams to achieve and monitor continuous improvements through to completion.
• Lead initiatives to resolve quality issues for new programs (such as Process of Record, Process Change Request, First Time Quality) to enhance performance.
• Chair Material Review Board meetings to address deviations and spearhead corrective actions for non-conformance cases.
• Obtain customer approval for Production Parts and provide support for the initial stages of production.
• Promptly address customer returns by utilizing Six Sigma problem-solving techniques and the 8D approach.
• Capture and document lessons learned for each new program and apply these insights to future projects.
• Ensure adherence to the Quality Operating System throughout product launches.

Requirements:

• Min Degree in Engineering related field
• Minimum 3 experience in Quality and Product Launch
• Knowledge in Automotive industry regulations and standards

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Description

• Industry/ Organization Type: Rental & Sales/ Construction Equipment
• Position Title: Customer Success Executive
• Working Location: Paya Lebar
• Working Hours: 5.5 days, Mon-Fri (8 am-5 pm/9 am-6 pm), Alternate Sat (8 am-5 pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle customer inquiries via phone, email, walk-in, and live chat with professionalism and empathy.
• Provide accurate details about our products, services, and rental terms.
• Quickly resolve customer issues to ensure satisfaction and loyalty.
• Efficiently handle equipment rental bookings, changes, and cancellations.
• Identify sales opportunities during customer interactions by understanding their needs and suggesting suitable rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where appropriate.
• Meet and exceed monthly sales targets by turning inquiries into sales and rental agreements.
• Stay updated on promotions, deals, and new products/services to inform customers.
• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Work with logistics and maintenance teams to ensure equipment availability and readiness.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to improve business operations.

APPLY NOW!!!

• Minimum Diploma holder, additional certificates in Customer Service, Sales, or related fields are a plus.
• Familiarity with sales software/ CRM tools, or with knowledge in equipment rental industry is an added advantage.
• Excellent communication and interpersonal skills, with the ability to engage and persuade customers.
• Ability to work in a fast-paced environment.
• Candidates without experience are welcome to apply, training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67376 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Who we are:

minden.ai is a technology venture founded by Temasek in strategic partnership with DFI Retail Group and coalition partners Breadtalk Group, DBS Bank, PAssion Card, Mandai Wildlife Group, Singtel, Great Eastern, FoodPanda and GoJek.

We are on a mission to redefine how brands engage with their customers through the power of machine learning and artificial intelligence. We are building a next generation insights-driven platform to serve millions of customers and merchant partners across Southeast Asia.

The way we work:

At minden.ai, our culture is the foundation of everything we do. We believe in the power of teamwork and collaboration. We are continuous learners and commit to stay ahead of the curve to drive positive change in our industry. We do not settle for mediocrity without our best effort. We do our best to create the greatest value for our customers' long term success.

We are seeking a Senior CRM Executive who demonstrates a deep understanding of the company's product, be able to identify consumer touch-points and propose actionable items to meet customers' needs. The ideal candidate should possess strong research and communication skills, be highly organised, detail-oriented, and capable of managing multiple projects simultaneously.

As a Senior CRM Executive, you will:

• Collaborate with cross-functional teams (Product & Engineering, Marketing, Partnership) for effective GTM strategies
• Participate in CRM planning and executing CRM & campaign programs
• Drive platform retention, loyalty, engagement and usage metrics (e.g. CTOR)
• Manage user segmentation, communication delivery (emails, push notifications, etc) and performance evaluation
• Conduct comprehensive experiment throughout the customer lifecycle to identify successful strategies for funnel conversion and customer engagement
• Coordinate analysis of industry trends to meet business objectives
• Create hypotheses, run A/B tests or other experimentations and apply basic statistics to improve campaign performance
• Spike the CRM applications to better plan and implement the campaign

You will be a great match if you have:

• Minimum 3 years of experience in CRM or BA roles
• Proficient in delivering campaigns and managing automation with rigorous A/B testing (or other different experimentations before)
• Sensitive to numbers, logical thinking and analytical skills
• Proven track record of using data and analytics tools to increase performance and enhance customer experience
• Excellent project management and communication skills
• Experience in SQL or HTML is an advantage
• Familiarity with CRM software (e.g. Braze) is a plus
• Familiarity with Design software (e.g. Figma) is a plus
• Demonstrates a strong sense of ownership, responsibility and commitment
• Self-directed learner with a motivated attitude
• Quick to adapt to ever-changing and volatile market conditions
• Interest in and familiarity with financial news preferred
• Strong ownership of grey areas

Company overview:

Our client is a Global MNC in the mobility technology sector, known for pioneering safer, greener, and more connected solutions for future mobility.

Role Overview:
The successful candidate will support our client in enhancing quality standards and ensuring customer satisfaction throughout product launches.

Responsibilities include:

• Reviewing customer-specific quality requirements and implementing these through Advanced Product Quality Planning (APQP) tools like Process Flow Diagrams and Control Plans.
• Leading Built-in Quality workshops, collaborating with cross-functional teams, and tracking improvements until full resolution.
• Addressing and improving quality issues for new programs, including product operations reviews and quality performance metrics.
• Heading Material Review Board meetings, resolving deviations and non-conforming cases effectively.
• Securing Production Part Approval from the customer and supporting smooth Start of Production (SOP).
• Responding to customer feedback and returns using Six Sigma and 8D problem-solving methods.
• Documenting and leveraging lessons learned for future program improvements.
• Ensuring compliance with Quality Operating Systems during the product launch phase.

Requirements:

• Bachelor’s degree in Electronics, Mechanical, or Computer Engineering, Physics, or Material Science.
• Strong knowledge of APQP processes and standards such as TS16949, PPAP, FMEA, and Quality Plans.
• Excellent interpersonal, leadership, analytical, and communication skills.
• Minimally 3 years of experience in Quality roles, ideally with a focus on product launches.

This role is an excellent opportunity for quality-focused professionals eager to contribute to advancements in global mobility solutions.

Interested candidates are encouraged to apply by submitting their CV.

(EA: 94C3609/R1442042)

Customer Success Manager (12-Month Contract)

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting
Email: [email protected]

Role Overview:
As a Customer Success Manager, your primary goal will be to ensure that clients derive maximum value from our secure and efficient data-sharing solutions. You will guide them through every stage of the journey, from understanding their needs to implementing tailored solutions and offering ongoing support. By focusing on a smooth and impactful experience, you will help foster long-lasting relationships built on trust, ensuring the seamless adoption and success of our platform.

Key Responsibilities:
- Project Oversight: Manage a range of projects from start to finish, ensuring successful execution and positive outcomes for clients.
- Customer Consultation & Solution Tailoring: Collaborate with clients to understand their business objectives and challenges, offering customized solutions that meet their specific needs.
- Stakeholder Collaboration: Act as the key point of contact between clients and internal teams, ensuring that customer requirements are clearly understood and incorporated into the solution development process.
- Hands-On Leadership: Work closely with multidisciplinary teams to drive the successful delivery of projects, ensuring that client expectations are met at every step.
- Customer-Centric Focus: Ensure that clients’ data-sharing experience is smooth, efficient, and provides them with consistent value, strengthening long-term relationships.

What We’re Looking For:
- Experience: Minimum of 5 years in digital transformation, with a strong background in data solutions or data warehousing. At least 3 years of experience in a customer-facing role focused on solving business challenges with technology.
- Analytical & Technical Skills: Strong ability to assess customer needs and design solutions that leverage technology to address them.
- Self-Starter & Organized: Able to manage multiple tasks simultaneously while thriving in a fast-paced, dynamic environment.
- Stakeholder Management: Proven experience in managing relationships across both private and public sectors.
- Clear Communicator & Team Player: Strong verbal and written communication skills, with the ability to collaborate effectively with diverse teams and present complex ideas to clients.

Industry Overview:
This role is part of the data solutions and digital transformation industry, which focuses on improving how organizations share and manage information. As businesses increasingly adopt digital technologies, the demand for secure, efficient data-sharing platforms continues to rise. This sector plays a key role in enhancing operational efficiency and decision-making across industries.

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

About the Company

Founded in 2016, the Car Choice Group is currently the largest pre-owned automotive dealership in Singapore with 10 showrooms islandwide. The Group also operates other related and diversified entities including Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

Mission: Redefine car buying, nurturing long-term relationships, and ownership.

Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

1. People First: Elevating customer experience, empowering our staff.
2. Dynamic Mindset: Always responding quickly, efficiently, and decisively.
3. Sustainable Business: Prioritizing long-term over short-term objectives.

Car Choice Group - where tradition meets innovation, fostering trust through transparency. Join a dynamic powerhouse driving careers.

Responsibilities

• Assist in the preparation of sales agreements, invoices, billings, and documentation for sales and financing transactions
• Update administrative data in systems and maintain records of such data, including general record keeping and filing duties
• Assist in scheduling of workshop appointments by coordinating and liaising with customers
• Contact customers to respond to inquiries and follow up with existing customer cases
• Provide internal stakeholders with necessary administrative support and undertake any ad-hoc duties as assigned

Skills Required

• Minimum O/N level holder
• Minimum 1 year experience in a customer facing role
• Proficient in MS Office and computerized accounting systems

Other Requirements

• Possess good interpersonal and communication skills
• Meticulous and able to multi-task

Position: Customer Service and Admin Executive

Salary Range: $2,300 - $2,800

Company Description

Find out more about us: https://skmagic.sg/about-sk-magic-singapore/

Casa Creation is the authorized distributor for SK Magic, second biggest home appliance makers from Korea.

We are a dynamic team looking to expand with energetic homegrown talent! In line with the staff-centered philosophy of our parent company, we highly value everyone’s unique contributions and promise a fulfilling career journey as we achieve our vision of being Singapore’s leading next-generation home appliance provider together.

Responsibilities:

• Achieve targets set for arranging appointments.
• Plan, set, and arrange routes by region/area for weekly installation and servicing schedules.
• Attend to customer inquiries and complaints, ensuring closure of all cases.
• Perform ad hoc administrative tasks as assigned by the General Manager.
• Provide basic solutions to customers over phone calls to rectify issues. If the issue cannot be resolved over the phone, arrange for a technician to visit and resolve the case, ensuring closure.

Job Requirements:

• Strong organizational and planning skills.
• Excellent communication and customer service skills.
• Ability to handle and resolve customer complaints effectively.
• Ability to work independently and as part of a team.
• Positive attitude and proactive approach to problem-solving.
• "N/O" Level and above

• Appealing Leadership Opportunity
• Comfortable, Friendly and stable working environment

About Our Client

Our Client is an innovative digital entertainment platform focused on providing engaging, interactive experiences across diverse online environments. With a user-centric approach, it combines cutting-edge technology and creative content to deliver high-quality, immersive entertainment. They are seeking to enhance their performance both locally and regionally by hiring a Customer Service Lead to be based at their headquarters in Singapore.

Job Description

In this role, you will lead a team of customer service professionals, ensuring that the clients and users receive timely, top-tier support. You will have the opportunity to design, implement, and optimize customer support strategies for user satisfaction and retention.

Key Responsibilities:

• Lead, mentor, and develop a team of customer service representatives to provide exceptional support and service across multiple channels.
• Design and implement effective customer service protocols to improve response times, resolution rates, and overall satisfaction scores.
• Analyze customer feedback and engagement metrics to identify trends and areas for improvement.
• Collaborate cross-functionally with product, marketing, and operations teams to ensure a seamless user experience.
• Develop and report on KPIs, presenting insights to upper management to inform data-driven decisions and improvements.
• Proactively identify opportunities to enhance the customer journey and drive customer loyalty.
• Act as a point of escalation for high-priority customer issues, ensuring timely resolution and follow-up.

The Successful Applicant

The successful candidate will need to have:

• Proven experience leading a customer service or support team, ideally within a similar industry.
• Strong understanding of customer service principles and practices, with a track record of driving customer satisfaction and team performance.
• Excellent communication, problem-solving, and organizational skills.
• Ability to analyze data, generate insights, and take a proactive approach to continuous improvement.
• Adept at handling complex and high-stakes customer interactions with professionalism and empathy.

What's on Offer

The company recognizes talents by offering comprehensive benefits and extensive training to nurture employees & provide you with excellent career advancement. The company culture is about high levels of commitment and care for employees that helps achieve an effective mix between work and home life and supports their efforts to have a positive impact on their communities. They also place a lot of emphasis in workplace safety and employee welfare.

Contact

Vanessa Goh (Lic No: R22107263/ EA no: 18S9099)

Quote job ref

JN-102024-6566877

Phone number

+65 6643 9746

Michael Page International Pte Ltd | Registration No. 199804751N

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

Job Description & Requirements:

Are you an experienced customer service professional or a recent graduate with a passion for growth, seeking an opportunity to lead and excel in the education sector? Are you driven by the prospect of managing a team, nurturing client relationships, and supporting a dynamic sales force? If so, United Language Centre (ULC), a renowned language institution and expat community hub in Singapore, invites you to join us as a dedicated Customer Service Supervisor.

As a Customer Service Supervisor at ULC, you will oversee our customer service team and report directly to the Operations / Centre Manager. Your role will be instrumental in ensuring smooth operations, delivering exceptional service to our students and educators, and upholding our commitment to excellence.

Responsibilities:

• Supervise and mentor the customer service team, ensuring adherence to service standards and protocols.
• Collaborate with teachers and the sales team to optimize customer experiences and achieve sales targets.
• Manage student accounts, including credits, packages, and progress tracking.
• Represent ULC professionally in all customer interactions, embodying our values and mission.
• Coordinate scheduling of private lessons, handling bookings, rescheduling, and instructor assignments.
• Facilitate communication among students, parents, educators, and sales team via WhatsApp groups.
• Generate monthly reports on credit usage and identify opportunities for renewal and retention.
• Implement and maintain efficient workflows and systems to streamline customer service operations.
• Address customer inquiries, concerns, and escalations promptly and effectively.
• Stay updated on industry trends and customer feedback to drive continuous improvement initiatives.
• Undertake such other duties as may be assigned.

Requirements:

• Proven experience in a customer service role, preferably within the education or language training sector. Leadership experience is a plus.
• Strong communication and interpersonal skills, with the ability to connect with diverse stakeholders.
• Exceptional organizational abilities, capable of managing multiple tasks and priorities effectively.
• Self-motivated and dedicated, with a passion for enhancing customer experiences and achieving results.
• Collaborative mindset, able to work well within a team and across departments.
• Proficiency in English, with additional language skills considered advantageous.
• Familiarity with CRM systems, such as HubSpot, is preferred
• Ability to work effectively under pressure and meet deadlines.
• Flexibility to work evenings and weekends as required.

What we offer:

Opportunities for career advancement and professional growth within our expanding organization.

Ongoing training and development programs tailored to enhance your leadership and customer service skills.

Supportive and collaborative work environment, promoting teamwork and knowledge sharing.

The chance to make a meaningful impact on students' lives and contribute to their language learning journey.

Please note that only shortlisted candidates will be contacted. We appreciate your understanding.

United Language Centre is an equal opportunity employer. We value diversity and believe that a diverse workforce strengthens our organization.

We look forward to receiving your application!

• Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
• Process payments for cash account customers.
• Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
• Back-up support to sales counter with walk in and telephone inquiries.

Job requirement:

• 2-4 years of relevant experience
• Solid interpersonal skills that allow one to work effectively in a diverse working environment
• Able to effectively communicate both verbally and in writing
• Able to work well under pressure
• Strong attention to detail
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• Computer literate, including effective working skills of MS Word, Excel, and e-mail

Job Scope:

- Daily operations and administrative duties, including checking daily registrations and undertaking enforcement

- Providing customer service support and liaising with both registrars and end-users

Requirements:

- Proficient in MS Outlook, Word, Excel

- Good verbal and written communication skills

- Organised and meticulous

- Min 3 years experience in customer support, and/or operational support

- Experience with using Customer Relationship Management (CRM) systems is advantageous

Contract Period: 4 months (Dec 2024 – March 2025)

Location: Pasir Panjang

Salary: $2600 to $2,800/month

Working Hours:

Mondays to Thursdays: 8.30am to 6.00pm

Fridays: 8.30am to 5.30pm

EA License No: 96C4864

Reg. No.: R24121728

JOB DESCRIPTION:

• Providing front desk services to clients, guests or residents

• Performing receptionist and administrative duties, such as attending to call enquiries, handling emails, faxes, mail dispatches, etc

• Any other duties as and when assigned

JOB REQUIREMENT:

• GCE “N” level with at least 1 year of relevant experience

• Possess good communication and interpersonal skills

• Proficient in Microsoft Word and Excel applications

• A committed and responsible team player with pleasant personality, independent and resourceful

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Responsibilities

• Secure appointments from client inquiries through different platforms (Social media channels / Phone calls / Emails)
• Create connections to potential clients from provided leads and sources through phone calls
• Send reminders to clients for upcoming appointments
• Prepare monthly sales conversion report

Requirements

• Ability to work independently and be an excellent team player
• Excellent communication and interpersonal skills
• Experience in relevant fields will be an added advantage
• Shift require
• Immediate position

Responsibilities

• Secure appointments from client inquiries through different platforms (Social media channels / Phone calls / Emails)
• Create connections to potential clients from provided leads and sources through phone calls
• Send reminders to clients for upcoming appointments
• Prepare monthly sales conversion report

Requirements

• Ability to work independently and be an excellent team player
• Excellent communication and interpersonal skills
• Experience in relevant fields will be an added advantage
• Shift require
• Immediate position

Duties of Service Crew

• Provide excellent customer service experience.
• Maintain the stock service areas with supplies such as condiments and tableware’s
• Assist in making hot and cold beverages
• Assist in serving food and beverage to guest
• Assist in Packing food orders in Kitchen for both dine in, online & takeaway orders
• Assist in Taking Order
• Assist in Seating guest
• Assist in keeping the restaurant clean at all times
• Assist in clearing tables , sweeping , mopping etc
• Provide menu recommendations appropriately
• Attend to customers’ needs promptly and professionally
• Adhere to personal & food safety procedures
• Maintain cleanliness and the hygiene of the restaurant
• Perform any other duties assigned by Manager

Responsibilities

• To maintain and increase market share in the Asian region by providing sales support through lab work and customer seminars at the Technical Center.

- Capture data and prepare reports based upon customer requirements.

- Planning and execution of customer seminars.

- Respond to customer technical complaints.

- Safety management of assigned area in Technical Center.

- Proposal of optimum utilization of Technical center for future.

• Promote the development of new markets - sustainable foamed material, new agriculture technology, etc.
• Collaborate with universities, research institutes, and companies in Singapore and neighboring countries to select potential new technologies/markets for the future.

Our Requirements

• Master’s degree in Engineering.
• Knowledge of polyvinyl alcohol and its applications.
• At least 3-5 years knowledge and experience in laboratory work and evaluation for polyvinyl alcohol and its application.
• Proficient in spoken and written Japanese as communication with Japan headquarters and R&D is a must.

Job Description:

· Preparing and send quotation to customer in a timely manner

· Revise or change quotation details upon request from customer

· Maintaining and updating records in SAP CRM accurately

· Keeping track of the sales team’s communication with customers

· Support in following up sales lead and opportunities in SAP CRM for sales team

· Ability to communicate both internal and external customers at all levels

· Support any other ad-hoc duties as assigned by manager

Requirements

· Some experience in commercial practice and sales admin experience

· Understanding in SAP CRM is a plus attribute

· Proficient in Microsoft Office

· Adaptable, multi-tasking, good organisational skills

· Ability to adapt to fast pace working environment

· A good team player

· Good command in English and Chinese

· ITE/ Diploma equivalents

Job Description:

• Source/publish tender or quotation opportunities.
• Manage the submission of tender or quotation.
• Review/check tender documents & contract terms and conditions prior to submission.
• Review/check letter of awards (LOAs) and contracts.
• Maintain tender/quotation and contract extension in the tender tracking system.
• Handle post-tender queries and correspondence.
• Respond to all inquiries from customer and clients in a customer service orientated manner.
• Provide admin support when necessary. E.g. Filing, data entry, retrieval of documents, or any other duties and tasks assigned.
• Ensure strict adherence and compliance to ISO and ISMS procedures.
• Any other tasks that may be assigned due to the exigencies of operational requirements.

Job Requirements:

• Min Diploma

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

About the Company

Founded in 2016, the Car Choice Group is currently the largest pre-owned automotive dealership in Singapore with 10 showrooms islandwide. The Group also operates other related and diversified entities including Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

Mission: Redefine car buying, nurturing long-term relationships, and ownership.

Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

1. People First: Elevating customer experience, empowering our staff.
2. Dynamic Mindset: Always responding quickly, efficiently, and decisively.
3. Sustainable Business: Prioritizing long-term over short-term objectives.

Car Choice Group - where tradition meets innovation, fostering trust through transparency. Join a dynamic powerhouse driving careers.

Responsibilities

• Assist in the preparation of sales agreements, invoices, billings, and documentation for sales and financing transactions
• Update administrative data in systems and maintain records of such data, including general record keeping and filing duties
• Assist in scheduling of workshop appointments by coordinating and liaising with customers
• Contact customers to respond to inquiries and follow up with existing customer cases
• Provide internal stakeholders with necessary administrative support and undertake any ad-hoc duties as assigned

Skills Required

• Minimum O/N level holder
• Minimum 1 year experience in a customer facing role
• Proficient in MS Office and computerized accounting systems

Other Requirements

• Possess good interpersonal and communication skills
• Meticulous and able to multi-task

Responsibilities:

• Supervising day-to-day operations in the customer service department.
• Responding to customer service issues in a timely manner.
• Creating effective customer service procedures, policies, and standards.
• Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
• Implementing an effective customer loyalty program.
• Managing the approved budget of the customer service department.
• Staying informed on the latest industry techniques and methods.

Requirements:

• A minimum of 3 years of proven experience in a customer service position.
• Outstanding written and verbal communication skills.
• Good understanding of management practices and techniques.
• Excellent leadership and interpersonal skills.

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence