Total 24,876 Others/Any customer service job vacancies in Singapore

Cars and Commercial Vehicles

Job Function

1) Servicing and Maintenance (Changing Engine Oil, Changing Transmission Oil, Brakepad, bulbs, replacement of wear and tear parts)

2) Major repair job, eg. Engine Overhaul including remove and installing of Engine, Gearbox, Steering Rack and so on

We are managing a project for our International Banking client and we are sourcing for a Service Delivery Manager who will play an important role in sharing responsibilities on the Bank’s IT Production Services leading BAU activities in Change, Problem, and Incident Management.

Job Responsibilities:

• Incident Management
• Release and Change Management
• Audits
• Continuous Improvement, DR, Problem Management, Obsolescence, Inventory, FinOps

Job Requirements:

• Bachelor’s Degree in Computer Science or Computer Engineering
• At least 5 years of experience in IT Operations or Software Engineering
• Experience in Banking industry, preferred
• Strong critical thinker with problem solving aptitude
• Good written and oral communication skills
• ITIL certification
• Proficient in using Excel / Power BI
• Good to have hands-on experience in any coding languages

Please reach out to Christopher Wong at [email protected] with your updated CV in MS Word format and we will arrange for a convenient time to speak more.

Field Service Engineer

We are looking for experienced junior and senior full-time Field Service Engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Job Responsibilites

• Front line patient services by performing the functions of registration, cashiering, handling enquiries, financial counseling, in-flight bill follow up and posting of charges
• Chair side assistance if required
• Ensure that patient enquiries are attended to
• Manage appointment scheduling
• Assist in the retrieval of records and return patient records
• Arrange for follow-ups with patients or doctors when necessary
• Other ad hoc duties

Requirements

• Minimum GCE 'O' Levels
• Able to commit for at least 6 months for temporary roles
• Renewable / convertible based on individual's performance
• Can commence work immediately / within short notice

Interested candidates kindly send in your resume to: [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

F&B Services Crew @ East | Company Transport Provided

6days work week, 1 day off on weekday

Working Hours: Shift work (Depends on Schedule)

Salary: $1855 - $2100

Qualification: Min GCE ’O’ level

Experience: 1 year of relevant experience preferred

- To provide service to the members/ guests

- To ensure the proper setup of the tables

- To maintain high standard of personal hygiene at all times

If interested, kindly send your resume to 88109109

EA License No: 21C0626

EA Personal Reg No: R23118433

Field Service Specialist - Eletromechanical / woodworking machines

$4000-$5000 + AWS + VB
5 Days (Mon-Fri) ; (2 days WFH after 6 months Probation)
830am-530pm
Jln Pemimpin, Singapore [ Near to Marymount / Bishan MRT ]

Job Description
The Electromechanical Specialist reports directly to the Service Manager and has responsibilities for the installation, maintenance, and troubleshooting of the woodworking machines for customers.

Responsibilities

• Technical after Sales support to external, but also internal customers as required by the Company.
• Carry on site work as requested such as:Supervision of machinery installation and commissioning, execute customer training.
  After sales service tasks like maintenance and troubleshooting, customer trainings,
  Upgrading projects of existing production lines
  
• Respond to on-call and emergency support cases remotely or visiting customer sites.
• Support the sales teams on technical matters.
• Coordinate service and capex delivery projects between Company’s delivery units and customers
• Participate in FAT testing as needed.
• Participate in product and service product development.
• Support spare part and maintenance sales as well as coordinate service work planning and scheduling.
• Keep active communication with customers.
• Follow safety rules and practices set by the company, in general, but also the site rules set by the customer.
• Perform all duties assigned.

Requirements

• Diploma or bachelor’s degree from Electrical or Mechatronic Engineer background
• Hands-on experience in installation and troubleshooting industrial machinery with PLC/PC controls and adjustable-speed drives.
• Knowledge in PLC and PC based control systems: Siemens, Allen Bradley, Beckhoff, Omron, etc. is an advantage.
• A proven track record in mechanical engineering in plywood or other wood processing industries would be an advantage.
• Proficient in the use of Microsoft Office, CAD, or similar application experience
• Willingness to travel globally

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture.
• Lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers

Job Requirements

• Recognised Degree with at least 8 years of working experience in customer / patient service operations, including a minimum of 2 years in a managerial capacity
• Must have a proven track record in building a service culture
• Experience in developing, evaluating and conducting service training is essential
• Proficient in writing and editing
• Adept in conflict resolution, data analytics and presentation
• Excellent planning and organisation skills
• Independent, resourceful and able to handle multiple projects
• Excellent interpersonal skills, skilful in managing multiple stakeholders

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Patient Experience Manager

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Benefits

• AWS + 2-3 mths performance bonus
• Yearly increment
• Staff discounts (Flight Tix + Outlet)
• Good exposure & career progressions (Training provided)
• Fast interview arrangement!
• Location: Changi
• 44hrs per week. 5-6 days including weekend

Job scopes:

• ️Provide frontline customer service
• Assist in checking in at counter
• ️Scan boarding pass
• ️Attend to enquiries

Requirements:

• Prior customer service /frontline / receptionist can apply
• No experience can apply
• Passionate in airline industry

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Daniel Yap Chun Mun
Registration Number: R23115313
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

We are looking for Customer Service Engineer which able to work independently with good working attitude. Computer literate, and have good interpersonal skill, good knowledge in IT services is an advantage

Able to work with other teams. Willing to work shift duties, including weekends and public holidays

Fresh Grads are welcome to apply.

Training will be provided.

Responsibilities

Solve customer problem related to POS, guide thru remote or onsite repair

To perform front-line after sales customer service support

Providing training and necessary support to customers

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries.
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and
• reports to operation manager if and when necessary.
• You are also responsible to resolve minor issues of a non-technical nature and
• to report major issues to operation manager for a solution.
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis.

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order.
• Good filing system in hard and soft copies for all enquiries up to completion of order.
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries.
• To identify new supply source to add to company’s supplier’s database.
• Ad-hoc data entry.

Work Location: Tuas

Responsibility

- Generate daily & monthly reports

- Upload meter reading to our MR system for billing

- Prepare service/billing reports per customers' requirement

- And any other Call Centre duties when necessary

- Resolve any operation issues, raise Credit Note or Debit Note as required and coordinate with Finance and Sales department

- any adhoc duties

Requirements

- Knowledge on Microsoft office especially Excel (example :Vlookup)

- Able to generate reports

- Familiar with administrative duties

- Detail oriented

- Fast learner and patience

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Handle phone call enquiries of current and prospective members in respect to Airline industry programme.
• Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets and effecting changes to schedules.
• Maintain member accounts whenever there are changes in their profiles.
• Advise on latest promotions and mechanics including send programme related collaterals and forms.
• Manages feedback/ complaints and liaise with backend support to resolve members’ issues.
• Meet daily KPI requirement.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘O’ levels in any field.
• Preferably with 1 year of working experience in contact centre is ideal for this position. However, fresh graduates are encouraged to apply.
• Strong time management skills and amenable to work rotating shifts.
• Exposure to strong customer-orientated environment is an added advantage.
• Possess strong analytical skills to identify cause of problems & recommend solutions.
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Responsibilities

• Provide system level pre and post-sales support for your assigned customer/s. This includes remote or on-site testing, troubleshooting and technical support.

• Be the Customer Lead Engr (CLE) for assigned account.

• This position may also involve on-site day to day interaction with the customer concerning all aspects of network planning, deployment and technical network issues and design.

• Attend maintenance windows when needed.

• Be able to accept on-call duties outside of normal business hours when required. This includes being on weekend shift when the business requires.

• Provide on-site support to customers where and when required.

• Communicate with Design and Supply Chain on problems / issues found in the field.

• Utilize debug tools as well as lab research to aid Customer’s technical problem. Recover information necessary to escalate the incident/issue to senior engineers. Escalation may eventually include Engineering/Design, Product/Project Management, Documentation, or Training

• Work with Quality Assurance, Design, Product Management, Technical Publications, and Training to provide Customer feedback.

• Create, review, validate and publish required MOP/ISB/FSB documents.

• Contribute to knowledgebase (KCS)

• Help train newly hired Technical Support Engineers.

• Interface between customer and other technical support teams

• Work with internal stake holders to manage customer issues.

Requirements

• Bachelor’s degree in relevant technical field (e.g., Electronics, Communication Engineering, Computer Science) from a college or university

• Minimum 3 to 5 years related experience in the field of telecommunications preferably in technical support role.

• Experienced in operation, maintenance and troubleshooting of fiber optic transport systems and associated technologies including but not limited to DWDM, ASON, OSRP, ROADMs, Layer 1 and Layer 0 technologies, protection schemes, Raman Amplification, fixed and flexible grid DWDM systems, coherent systems, etc.

• Knowledge and experience in operation of optical transport systems.

• Knowledge in design and implementation of optical Data Communications Network (DCN) for Network Element (NE) management

• Knowledge of OTN and related technology

• Packet and IP networking knowledge and experience including but not limited Layer 2 and Layer 3 switching and routing. Prove knowledge of networking protocols including but not limited to OSPF, MPLS, BGP, ASBR, etc.

• Proven track record in the field of technical support and customer service.

Licence No: 12C6060

about the company

Our client is a global supplier for electrical and mechanical drive systems, including gear units, generators and couplings. Serving multiple key industries such as power generation, marine, wind power and many more, they’re now on the look out for a Service Engineer to join their dynamic team during an exciting time in their development.

about the job

Reporting directly to the Service Manager, you will:

• Attend field service calls within the Southeast Asia region
• Inspect, repair, and install gear drives and other transmission parts (i.e. planetary, mill drive, variator drives, marine drives, coupling etc.) at customer sites
• Drive direct interaction and coordination with customers’ site personnel
• Troubleshoot errors and advise on corrective action
• Write customer facing reports
• Read and work from blueprints, parts lists, and assembly protocols
• Disassemble gear drives, inspect disassembled parts, write up and report failed parts, and advise on replacement parts.
• Create expense reports

job requirement

• Diploma/Degree in Engineering or equivalent
• Minimum 10 years of experience in power transmission, heavy equipment assembly, marine, or wind gearbox applications or 5 years of experience in field service operations
• Ideally possess gear box maintenance experience
• Possess ability to carry items up to 20 kg in weight, climb stairs and ladders generally up to 125 meters in height
• Experience in electrical, mechanical, hydraulic maintenance/troubleshooting
• Willing to travel occasionally within SEA

If you are interested in the position, kindly apply directly or send your CVs to yiling.tan@randstad.com.sg.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172

Responsibilities:

• Regularly repair, troubleshoot, and configure machines.
• Finish indoor and outdoor maintenance and repairs.
• Hands-on approach to fix technical problems.
• Proficiency in identifying and fixing flaws in mechanical equipment.

Requirements:

• Min Nitec in Mechanical Engineering or it's equivalent
• At least two years related working experience
• Knowledge of hydraulics or electricity is an added advantage

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Lead, manage and motivate a team of Laundry Operators to achieve daily production targets in output, quality, delivery and cycle time.

Overall resource planning and allocation for Operation departments.

Plan, organize and control for daily Operations and execute work effectively.

Responsible for continuous improvement programmes to improve on quality, productivity and delivery.

Plan and organize manpower requirements for the department to achieve maximum efficiency and performance.

Estimating, Negotiating and agreeing Budgets and Timescales with Stakeholders.

Recommend and verify the implementation of product non-conformity solution.

Ensuring Workplace Safety and Health (WSH) regulations are met.

Handle customer feedbacks and enquiries.

Responsible for corrective and preventive action.

Ensure and implement good 5S housekeeping and compliance safety measures in the plant as required.

Monitor and appraise the individual worker’s performance.

Perform any other duties as required and directed by the Operation Manager.

Role: (JOB SUMMARY)

• Responsible for the ongoing credit assessment of a complex portfolio of issuers in accordance with the relevant methodology.
• Regarded as an authority by issuers and investors at individual credit and industry levels.

Responsibilities:

Analytics/Monitoring

· Conduct quantitative assessment of financial statements and economic/market data, as well as intensive analysis of bond indentures, liquidity agreements, official statements and other legal documents.

· Conduct initial and on-going credit analysis on a high profile portfolio of companies.

· Actively monitor portfolio and make recommendations for rating transitions in a timely fashion.

· Perform and present in-depth fundamental credit analysis on a regular basis to rating committees to assign and maintain credit ratings.

· Demonstrate rating judgment as evidenced by the ability to distinguish among different entities at different ratings levels.

· Attend rating committee meetings with Senior Management and Risk Credit Officer to ensure consistency across teams.

· Involvement in ensuring team complies with credit and compliance/regulatory policy issues as directed by Senior Management and/or compliance department.

Research

· Produce timely and relevant research on specific issuers, general credit trends, or sector related issues that is in-depth, high quality, insightful and focused.

· Proactively identify relevant topics for research.

· Review draft research products of team members.

· Involved in adhoc publications.

Issuer/Investor Relations

· Manage challenging issuers while maintaining high profile relationships with investors and issuers, interacting frequently based upon industry and topical research written.

· Manage regular outreach events such as investor briefings, teleconferences, conference participation and third party presentations.

· Lead issuer meetings, including presenting key rating factors effectively and asking probing questions that result in substantive dialog about key rating issues.

Communications

· Present credits effectively and comprehensively in rating committees and other internal analytical meetings.

· Coach and develop Junior analysts and support associates.

Qualifications:

• Graduate / second-level degree (e.g. MBA, Master’s) required or equivalent strong academic background.
• Eight to ten years relevant experience with complex financial instruments and/or accounting principles e.g., accounting for derivatives financial instruments
• Well-developed analytical skills
• Strong written and oral communication capabilities
• Ability to manage multiple competing priorities within deadlines.
• Strong abilities in Excel, Word and PowerPoint.

Responsibilities

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements

• Min GCE N/O or ‘A’ Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

Recruiter's Ref Code: #HRY

Position Applied: PSA

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

about the company

My client is a manufacturing company. With more than 20 years history, this is a great brand to join at an exciting time in their development.

about the job

• PO processing & confirmation of PO to customers (SO Creation)
• Prepare shipping documents, invoicing and other documents required
• Weekly re-schedule report to customers
• Trace the shipment to ensure on time delivery
• Manage invoicing and receivables including exceptions i.e. L/C preparation
• Handling order related issues and claims
• Receiving, validating and processing sales order
• Quotations generation and monitoring of delivery shipment
• Act as operation focal point for customer queries (e.g. documentation and shipment status) and complex sales order resolution

skills & experience required

• Degree / Diploma / Higher NITEC / NITEC qualification
• Min 8 years of experience in a Medtech / Pharma / Medical Manufacturing / Commercial - Distribution Center environment (with min 3 years of team lead experience)
• Export/Import & freight handling experience
• Exposure to Asian region
• Experience handling order of SKU 6000 or more will be a plus
• Hands on with order management, processing , fulfilment
• Super SAP / Proficient SAP user (MM module)

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

1) do import or export documentations

2) liaise with clients, agent n shipping lines

3) handling of bookings

4) computing monthly P&L

Qualifications

Diploma graduates with Diploma in Maritime Studies/Logistics of shipping discipline with 1 to 2 years experieence. No experience is welcome

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Requirement

Candidate with retail or jewellery experience is an added advantage

Minimum GCE “N” level

Candidate with retail or jewellery experience is an added advantage

Job Scope

Understand and be able to explain to customers the range of Jewelley the company has to offer

Promote the various products, services and schemes to customers

Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction

Ensure merchandise and displays are consistently well presented and displayed

Manage and maintain the overall positive image of the showroom

Develop and maintain good customer relationship and database

Field Service Specialist (Eletromechanical)

$4000-$5000 + AWS + VB
5 Days (Mon-Fri) ; (2 days WFH after 6 months Probation)
830am-530pm
Jln Pemimpin, Singapore[ Near to Marymount / Bishan MRT ]

Job Description
The Electromechanical Specialist reports directly to the Service Manager and has responsibilities for the installation, maintenance, and troubleshooting of the woodworking machines for customers.

Responsibilities

• Technical after Sales support to external, but also internal customers as required by the Company.
• Carry on site work as requested such as:Supervision of machinery installation and commissioning, execute customer training.
  After sales service tasks like maintenance and troubleshooting, customer trainings,
  Upgrading projects of existing production lines
  
• Respond to on-call and emergency support cases remotely or visiting customer sites.
• Support the sales teams on technical matters.
• Coordinate service and capex delivery projects between Company’s delivery units and customers
• Participate in FAT testing as needed.
• Participate in product and service product development.
• Support spare part and maintenance sales as well as coordinate service work planning and scheduling.
• Keep active communication with customers.
• Follow safety rules and practices set by the company, in general, but also the site rules set by the customer.
• Perform all duties assigned.

Requirements

• Diploma or bachelor’s degree from Electrical or Mechatronic Engineer background
• Hands-on experience in installation and troubleshooting industrial machinery with PLC/PC controls and adjustable-speed drives.
• Knowledge in PLC and PC based control systems: Siemens, Allen Bradley, Beckhoff, Omron, etc. is an advantage.
• A proven track record in mechanical engineering in plywood or other wood processing industries would be an advantage.
• Proficient in the use of Microsoft Office, CAD, or similar application experience
• Willingness to travel globally

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

• Lead and manage daily Service Operations activities.
• Actively coordinate with the Project Coordinator in resolving customer service-related issues to address in a timely manner.
• Timely schedule all service-related jobs and ensure all stakeholders are well informed.
• Establish daily planning, appropriately assign task to service team and track status.