Total 1,260 customer service manager job vacancies in Singapore Islamic Hub

Remuneration Package:

• Job Grade: Manager / Senior Manager
• Salary: $8,000 - $11,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Drive teams across company sites for the successful roll-out of new programs to high-volume manufacturing (HVM).
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs.
• Act as the first point of contact for technical inquiries, coordinate with the Sales, RnD and Engineering Operation teams to execute customer’s requests.
• Work as an integral part of the sales process, seek out new opportunities and provide technical feasibility feedback to the sales and executive management team.
• Initiate new package requirements through Design/Simulation process, and follow through to close designs with customer.
• Manage all new devices from Design to Qualification to Production Ramp.
• Review and evaluate customer's IC product packaging requirements. Provide package solutions within the packaging capability, package roadmap, process flow and design rules of the factories.
• Determine project technical specifications, coordinate Qualification builds and closure including production ramp of all Quals built. 
• Identify and articulate requirements of Qualification lots from customer to factory.
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs Implements change notices; resolves technical issues

Requirements:

• Masters or Bachelor Engineering Degree with 7+ years minimum work experience or equivalent in IC assembly related companies or semiconductor environment.
• Good knowledge of FOL (front-of-line) and EOL (end-of-line) assembly operations.
• Knowledge of DOE, reliability requirements, material selection, FMEA, Failure Analysis and other quality and statistical tools.
• Self-driven and has excellent problem-solving and organizational skills for daily customer support and managing ongoing and future programs.
• Communicate and present effectively in small and large groups.
• Work independently and as a team player with customers and worldwide cross-functional teams within the organization.
• Must be proficient with MS Office Suite (Excel, Word, and PowerPoint) and knowledge in CRM.
• Willing to travel when needed.
• Flexible to work within US, Europe and Asia business time zones.
• Must be a team player comfortable working with cross-functional teams. across geographic boundaries with experience in leading teams and managing projects.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

We want to drive and develop our supplier relationships and partnerships to provide our members priority/guaranteed access to the world’s most popular live events, restaurants and luxury brands. To deliver unique access, key benefits and experiences for our members and relevant corporate clients across the world of Sport, Music, Theatre and the Arts plus other categories. Your role is to grow revenue for the business and delight members through positive NPS results and feedback. As well as fulfil contractual obligations for client exclusive benefit programmes.

Your role as Senior Partnership Manager, will ensure that you are working with other key stakeholders both within live entertainment proposition and with the wider teams in general; Ensuring that together as a team proposition are delivering and meeting business expectations by achieving key metrics.

You will share your work across other departments and offices, ensuring they have an excellent knowledge of our partnerships and are making the most effective use of them.

As an industry lead, your knowledge and passion to motivate and drive performance of lifestyle managers, operational teams and the platform should consistently be shared. You (and in turn the lifestyle management team(s)) should always be up to date with current market trends, what competitors are delivering, what our members are obtaining access to, unique market leading partnerships and eager to develop entertainment knowledge, based on growth of Ten and corporate clients.

The mentality of the successful candidate must be “if you build it, they will come” rather than seeing the development of our proposition programme as “chicken and egg”. They will also need to be passionate about learning and widening commercial skills into other sectors. You will think ahead to develop and execute new strategies and processes ensuring growth of relationships leading to enhanced team revenues and member experiences. You to have the ability to drive and implement new innovations and changes with support and buy in from senior stakeholders across the business. 

Who we’re looking for

An experienced, dynamic and reliable individual that is looking to grow their experience within the business and take on line management responsibility. Most importantly you’ll be passionate about people, and helping them to perform to the best of their ability.

Who We Are

Ten Lifestyle Group is an AIM-listed global travel and lifestyle concierge company founded in 1998 by Alex Cheatle and Andrew Long. Delivering unique travel, entertainment and dining experiences to the world, Ten is a vital part of the customer engagement strategies of leading premium financial services and consumer brands. Today, millions of members have access to Ten’s services across lifestyle, travel, dining, entertainment and retail benefits on behalf of over fifty clients including HSBC, Coutts, Bank of America, Westpac and Royal Bank of Canada.

As well as offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands. Corporate clients use Ten’s services to acquire, engage and retain affluent, high-net-worth customers. The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives.

Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees. Its operations are underpinned by an increasingly sophisticated personalisation platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices. All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis.

Looking ahead, Ten's strategy revolves around four key areas:

• Deliver a world-class member experience
• Invest in technology
• Expand contracts with new and existing clients
• Establish a foothold in new markets by leveraging its market-leading service proposition

For more information, please watch Ten's Growth Engine Video https://tenlifestylegroup.com/investors/#growth-en...

Key Responsibilities

• To take full accountability for all partnerships and contracts secured by you that fall within your market across all genres. Develop clear strategies to ensure we have best in market offers, inventory (e.g. Ticket allocations) commission agreements in place (where not detrimental to access), and proposition materials (e.g. Social Media assets)
• To support Lifestyle Managers within Australia and APAC (or those using APAC suppliers) to maintain relationships with partners to ensure we are nurturing an ongoing sustainable relationship for future growth
• To monitor performance of partnered suppliers and ensure they are delivering a consistently high-quality service; driving improvements to member satisfaction/NPS and efficiencies
• Monitor redemption, data analytics and demand of live events and ticketing genres to ensure it’s resonating with the member base. Based on this continued understanding make improvements to the strategy by member group (or client) and region ensuring we have relationships in place which are driving engagement, acquisition, loyalty and revenue 
• Work closely with the Global Proposition Director, Content and Marketing department ensuring all offers and events have maximum exposure to members
• To be continuously aware of competitors and what they are delivering to ensure we are always one step ahead in the market
• To work closely with the relevant operational teams across the business to ensure you are fully aware of all best practice to ensure we are consistently improving processes
• To work with the relevant stakeholders across the business to create a holistic strategy for approaching vendors. To ensure teams across the business are kept fully up to date with changes and new processes implemented
• To drive efficiency within entertainment teams (or entertainment requests) by continuously developing and improving processes; sharing successes and implementing processes learnt from other regions
• Propose and implement new strategies, campaigns and to positively impact on member satisfaction/NPS, corporate revenue and efficiencies 
• Contribute to wider strategic goal, and offer procurement for the global team or for wider region with support from your Director
• Work with Client Services and Regional Business Development Managers with all client related matters; supporting on new business proposals
• Be available to lead, maintain and support on any established client and member relationships

We are looking for someone who is:

• Experience in procuring and maintaining Live Entertainment relationships (across multiple levels e.g. Promoters, Ticketing Platforms, venues eg), benefits and offers, contract management and negotiation.
• Has experience in, but not essential: Broad working knowledge of key brands and partners globally across various lifestyle industries (retail, dining)
• Ability to initiate and lead on new business initiatives and proposal; ensuring these are aligned with the Live Entertainment and general proposition key objectives
• People management skills; having the ability to motivate and drive performance in others (whether line reports or colleagues). Effectively communicating and motivating people to ensure you are always obtaining the best results.
• Can demonstrate experience of working within a customer-led industry and strives to continuously deliver excellent customer service.
• Project management; being able to manage highly complex global projects with multi-stakeholders internally and externally
• Account management; to interact with Senior stakeholders building trust and loyalty, ensuring you deliver on all requirement agreed, point of escalation and present new business initiatives
• Able to create and drive strategy within the Live Entertainment sector, using performance data, industry knowledge and leadership skills to make analytical decisions.
• Ability to use Excel and Powerpoint to an independent, competent, professional level
• Experience in marketing and use of social media to drive promotion and usage of assets and proposition negotiated
• To be a beacon of best practice in your leadership style at all times, to create and nurture a culture of success, professionalism
• Proven track record of negotiating and procuring relationships offers or events; or managing a sales/negotiation team  
• Natural commercial drive and innovation, always seeking new opportunities and creativity with the partnerships, clients or internal stakeholders.  A natural networker who can develop and implement new initiatives to commercially impact the team and business 
• A passion for working in a business that places members and customer service at their core as well as commercial success
• A passion for motivating and developing people
• A natural communicator who always takes the time to keep their team and colleagues informed and up to date, always considers the best way to tailor communication to different individuals rather than robotically forwarding emails and reports
• Great people management skills; you can demonstrate the ability to influence and persuade senior stakeholders and colleagues in other departments, and will be recognised as a supportive and effective colleague particularly during busy or high-pressure periods for the business

Our people are at the heart of the business, and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

All our employees also enjoy a range of benefits:

• A competitive salary will be offered depending on experience
• Offer flexible work arrangements including Hybrid work possibilities
• Annual Leave of 25 days per annum and an additional 3 extra days of annual leave in the third year
• One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
• Lucrative Ten Loyalty Rewards program
• Remote Working Holidays - Travel and Work for up to 4 weeks per year!
• Access to lots of great travel and entertainment discounts as our clients’ members would!
• Be part of our global, dynamic, and inclusive Team, with diversity at its core.
• Possibility of growth within a dynamic and international company

Commitment to Diversity

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs.

“Ten works with a small, preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time.”

Job Summary: 

We are seeking an experienced and detail-oriented Customer Account Manager to join our team. The ideal candidate will play a key role in managing customer relationships, ensuring consistent order fulfillment, and providing valuable insights into market demand forecasts

Remuneration Package:

• Job Grade: Manager
• Salary: $7,000 - $9,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Maintain strong relationships with assigned clients in the semiconductor industry. Serve as the main point of contact for customer inquiries, orders, and concerns.
• Oversee the end-to-end order fulfillment process, ensuring timely and accurate delivery of products. Collaborate with internal teams to address any issues or delays.
• Work closely with clients to understand their market demand and provide accurate forecasts. Use market insights to proactively plan for production and inventory management.
• Regularly communicate with clients to update them on order status, product availability, and any relevant industry updates. Be responsive to client inquiries and provide solutions to challenges.
• Advocate for the customer within the organization, ensuring their needs are met and expectations are exceeded. Collaborate with technical teams to align solutions with customer requirements.
• Identify opportunities for upselling and cross-selling additional products or services. Work with the sales team to maximize revenue from existing accounts.
• Address and resolve any customer issues or concerns promptly. Collaborate with internal teams to implement corrective actions and prevent future challenges.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in customer account management within the semiconductor industry, with a focus on IC assembly and packaging.
• Strong understanding of semiconductor packaging technologies and market dynamics.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational and problem-solving abilities.
• Proactive and customer-focused approach.
• Proficient in using CRM tools and other relevant software.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Perm with AWS and Bonus
• Must have experience as a finance business partner and be able to provide insights for decision making and have led a team before
• Possess CA / CPA certification

Job Description

• Assist with the preparation of weekly flash report.
• Prepare monthly P&L statements for the assigned services. Ensure team members complete the monthly closing for their services on time.
• Ensure accurate and timely preparation and distribution of monthly reports to the management. These include regional P&L, commentaries, actual vs. flash variance analysis, actual vs. budget gap analysis, etc...
• Prepare schedules for balance sheet accounts related to cost provisions, unearned/ unbilled revenue, cost recoveries, stock and prepayments. Ensure appropriate actions are taken, and in a timely manner.
• Liaise with external auditors on audit matters and manage the audit process.
• Drive preparation of regional forecasts (quarterly) and budget (annually). This includes ensuring reasonable assumptions are used by Line Managers and the forecast/ budget is reflective of current conditions and business plan. Revenue and cost drivers are to be properly analyzed and presented to management. Ensure submission of reports within stipulated deadlines.
• Being an effective business partner to the regional director and managers. Take pro-active steps to engage regional director and managers in understanding the performance drivers in greater depth, going beyond a pure reporting function. Drive value added analysis to provide useful business insights to support/ improve decision making.
• Ensure efficient and effective operation of disbursements process – include ensuring disbursements are checked for accuracy, relevant supporting documents are submitted and verified, disputes are resolved promptly, monthly reconciliations are prepared and discrepancies are followed up, and any advances given are accounted for/ recovered timely.
• Identify areas of improvements to existing processes/ systems. Take on lead role in system implementation/ improvement projects.
• Other ad-hoc work or projects may be given from time to time

• Degree in Accounting with a CA qualification or its equivalent.
• Possess at least 4 years of relevant experience preferably with some audit background
• Experience in Shipping is a plus.
• Proficient in Microsoft Office applications with strong working knowledge of MS Excel.
• Self-starter with strong analytical and problem-solving skills.
• Meticulous and organized.
• Strong communication skills and interpersonal skills.
• Good team player and manager with capability to lead, develop and drive performance of the team members.
• Able to multi-task and work in a fast-paced environment with tight deadlines.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• AWS
• Bonus
• Hybrid work arrangements
• Medical & Insurance Coverage

Responsibilities:

• Strategic Program Leadership: Take ownership of our clients' strategic initiatives and programs, working closely with senior leadership to define objectives, scope, and success criteria.
• Consultative Approach: Apply your consulting background to provide strategic guidance and insights, aligning programs with industry best practices and market trends.
• Program Planning: Develop comprehensive program plans, outlining goals, timelines, resource requirements, and key performance indicators (KPIs).
• Risk Management: Identify potential risks and issues proactively, developing mitigation strategies and contingency plans to ensure program success.Stakeholder Engagement: Build and maintain strong relationships with senior stakeholders, acting as a trusted advisor and ensuring alignment with strategic goals.
• Resource Allocation: Oversee resource allocation across programs, optimizing the utilization of talent, technology, and budget to maximize program effectiveness.
• Performance Monitoring: Implement robust program performance measurement frameworks, regularly tracking and reporting on KPIs to stakeholders.
• Change Management: Lead change management efforts, facilitating organizational readiness for program implementations and transitions.
• Quality Assurance: Maintain program quality by establishing and enforcing best practices, standards, and methodologies.
• Continuous Improvement: Drive a culture of continuous improvement within the PMO, fostering innovation and the adoption of industry-leading practices.
• Team Leadership: Lead and mentor a team of program managers, providing guidance, coaching, and professional development opportunities.

Requirements / Qualifications

• Bachelor's Degree in Computer Science or Business Administration, or other related field.
• Proven experience (minimum 8-10 years) as a Program Manager in a consulting environment with a focus on strategic initiatives.
• Strong understanding of program management methodologies, tools, and best practices.
• Exceptional analytical and problem-solving skills, with the ability to think strategically and act tactically when necessary.
• Expertise in stakeholder management and the ability to build consensus among diverse groups of stakeholders.
• Demonstrated experience in leading cross-functional teams and driving successful program outcomes.
• Excellent communication and presentation skills, with the ability to convey complex ideas in a clear and concise manner.
• PMP, PgMP, or other relevant certifications are a plus.
• Proficiency in project management and collaboration software (e.g., Microsoft Project, SharePoint, JIRA).
• A strategic thinker with a track record of delivering results on complex and high-impact programs.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

You will be reporting to Team Head of Premier Banking.
As a Wealth Manager, you need to provide financial services such as strategic planning and management of client’s wealth. Additionally, training and guidance will be provided.

• Active sourcing and acquisition of new clients to achieve Bank goals

• Understand and assess client’s needs so as to offer sound financial advisory through network of insurance providers, investment & foreign exchange specialists to assist clients in making accurate decisions

• Cultivate dedicated and long-term relationship with clients

• Operate in accordance to Bank standards and industry regulatory requirement

• Required to coordinate with other business areas to address client queries

• Providing financial advisory to clients offering wealth management solution including insurance, unit trusts, FX and deposits.
• Take a consultative approach to understand every client's needs and recommending the right solutions to solve their financial problems and achieve financial freedom.
• Cross-selling of full range wealth management products to meet customers’ needs.
• Providing clients with timely information and advice to their financial needs
• To engage customers through branch banking , tele-appointments, customer referrals.
• Cultivate partnerships with segment partners to obtain and provide referrals
• Proactively develop and establish long term relationships with clients and provide good after-sales service to them
• Establish new relationships and manage existing relationship to generate new AUM

Sales Manager

Summary of Responsibilities:

• To manage and ensure timely response to assigned sales leads
• Strong conversion in corporate sales leads
• Achieve sales goals set by management
• Conduct sales activities such as follow up call and hotel site inspection
• Responsible for new bookings and managing existing business blocks in Opera
• Effective communication with conference & event services team to ensure smooth execution of events
• To handle any other duty/projects assigned by Director of Sales and/or Senior Director of Sales

Robust operations and built by good Project Managers. They coordinate people and processes to deliver projects on time, within budget and with the desired outcomes aligned to objectives.

As a Senior Project Manager, you will have to

• Work closely with the account management and production teams to define briefs and manage the status and delivery of new and existing projects
• Take full ownership of a project lifecycle – plan, execute and monitor the project whilst considering triple constraints of time, scope/cost and quality
• Manage creative resources
• Manage quality of output
• Create a schedule for all jobs with reviews of timelines and job statuses with relevant departments, and reschedule projects based on new or changing priorities
• Meet with the relevant departments within the agency (sometimes external vendors) to distribute a brief and delegate tasks
• Manage any change requests in any specifications required during the project delivery phase
• Draft quotations, cost estimates and pitch rate cards following the company’s finance process
• Manage the overall client relationship along with the account management team in accordance to the strategy and goals of the company
• Work with offshore entities, freelancers and external vendors, getting them up to speed on jobs they will assist with
• Able to anticipate risk and propose solutions to problems and knows when to escalate issues upwards 
• Understands targets, and always on a look out for opportunities to cross-sell within the Groupe
• Committed to getting the best work done

As a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you're realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

As a team member

• Manage and respect internal processes to ensure smooth delivery of the project
• Contribute at all times to the ethos and spirit of the team, facilitating mutual respect and partnership
• Highly organised and works well under pressure
• Flawless project planning and project management skills
• Reliable and a team player
• Strong interest and knowledge in creative solutions
• You have a positive attitude and a passion to make a difference

Sales Manager, Proactive

Summary of Responsibilities:

• Establish lead generation & acquire new accounts to achieve group and FIT revenue goals based on market segmentation and budget
• Achieve performance goals set based on assigned portfolio.
• Ensure total account management of sales portfolio, plan sales activities and set sales priorities to achieve the revenue goals for all segments
• Adopt Collaborative approach with reactive sales team to achieve group & event conversion goal
• Develop account qualifications criteria and use market research to identify priority markets/ accounts and to assure proactive coverage to all major market segments
• Maximizing the use of resources to penetrate new accounts to achieve new business goals
• Weekly update of sales activities and other sales reports as needed
• Develop ongoing relationships with the clients to ensure business continuity
• Involvement in sales related projects and activities as assigned
• Understanding of Job Descriptions, Goals, SOP of Sales Department
• Adhere to established personnel policies and procedures of the hotels
• Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales
• Participate in development of sales action plan to formulate measureable strategy and actions to achieve sales performance
• Monitor forecast & production of own group and FIT segments and identify valley periods of sales emphasis to drive revenue
• Maintain close and open communication with other departments
• Maintain timely communication with Accor Sales Offices, internal & external stake holders & ensure response in a timely & professional manner
• Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs
• Maintain timely and responsive communication with accounts and prospects
• Joint service key accounts with Assistant Director of Sales / Senior Director of Sales and ensure continuity in our communications with accounts & to maximize account productivity
• Ensure that all safety , health, security and loss control policies and procedures and government legislation are adhered to
• Comply with hotel and department policies and procedures at all times
• To carry out other duties as and when assigned by the Management of the Hotel

Team Summary

At the heart of Visa’s strategy is looking for new avenues of driving growth at a pace that ensures market leadership and achievement of our business objectives. We have amended our organizational design to align with the key pillars of our strategy more closely by setting up the Commercial and Money Movement team (CMS). This team is responsible for managing payment flows/solutions across i) commercial spend (Visa Commercial Solutions), ii) global money movement flows (Visa Direct and Visa Cross Border Solutions), and iii) government/public sector undertakings (Visa Government Solutions).

What a Visa AP CMS Business Planning and Operations (BPO) Manager does at Visa

The primary focus of this position is to support the head of Strategy, Planning and Operations of CMS in AP with regards to strategic and operational activities to accelerate the growth across CMS entities. This includes, and is not limited to, sales enablement, defining and supporting execution of strategic initiatives and Go-to-Market, managing targets, performance and revenue realisation, and providing executive communication. In this role you will work closely with a wide range of stakeholders in markets, in hub and globally, within CMS and with broader Visa (e.g., sales, HR, finance, marketing, communication, client services, MSA, VCA).

Why this is important to Visa

Your role will support team’s effort on defining, implementing and ensuring successful execution of the strategy to achieve long-term ambition across CMS entities.

Projects you will be a part of:

• Business Performance Management: Assist in refining the business performance management process, monitor business performance (e.g., KPIs dashboard across CMS entities, scorecards, OKR, AANR, pipeline) and support preparation of materials for Visa’s Global and AP senior leadership (e.g., weekly and monthly updates, Quarterly Business Reviews)
• Revenue Realisation Monitoring: Track and evaluate the implementation and revenue realisation of new deals in close collaboration with CMS core and support teams (e.g., Client Services) in market and in hub
• Sales Enablement: Support development and execution of CMS clients segmentation and treatment model, CMS training programs and pitch materials, in partnership with CMS and cross-functional teams (Client Services, Sales, Marketing, Communication)
• Strategic Projects: Help develop strategic initiatives and projects across the region, e.g., opportunity sizing and prioritization, go-to-market definition, multi-year and annual planning, competitive intelligence, inorganic growth opportunities across CMS businesses, thought leadership, etc.

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

The Assistant Food and Beverage Sales Manager is responsible for working to achieve the strategic goals of the hotel, specifically in Food and Beverage outlets sales. Sales segments can be sub-categorized into corporate, social events, weddings, conference services and tours / wholesale. This position is also responsible to follow through on all matters pertaining to F&B events and functions in the hotel as well as the servicing of conference groups.

Primary Responsibilities

Achieves Both Individual and Team Revenue and Profit Goals as Per Budget and Forecast

• Achieves sales objectives and measureable goals set by management in terms of revenue as well as other financial KPIs based on budget.
• Proactive development of new businesses for key accounts and special events, working closely with the room sales and event sales team.
• Establishes close working relationships with existing guests.
• Understands the needs of the ever-changing market.
• Strong conversion in corporate / wedding enquiries.
• Presents hotel’s products and offerings to guest.
• Efficient negotiation and upselling to maximize revenue.
• Ability to innovate with the hotel offerings and creative selling for both outlets and banquet venues.

Focuses on Meeting Planner and Guest Experience

• Ensures the accuracy of bookings, event requirement and restaurant event order at all times.
• Familiarises with the house system. (Opera, Social Tables, Resdiary)
• Timeliness in responding to enquiries from various platforms.
• Uses a Heartist® approach – make the guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Focuses on the client experience and is present pre and post events.

Delivery of a Successful Event

• Effective communication among colleagues (inter departments) in a timely manner.
• Evaluates guest satisfaction and encourages continuous work improvement.
• Maintains a good working relationship with external suppliers.

Contributing to the Hotel Goal

• Cross selling of hotel guest rooms, spas, florist and any revenue generating sources to support the hotel’s achievement of its overall revenue goal.
• Active participation in departmental meetings and trainings.
• Identifies and proposes improvement on quality of Events and F&B experiences where necessary.
• Contributes to the hotel’s CSR efforts by supporting the Planet 21 program.
• Upholds the Accor Values in the work nature, increasing stakeholders’ interest.

Senior Sales Manager, Reactive

Summary of Responsibilities:

• To manage and ensure timely response to assigned sales leads
• Strong conversion in corporate sales leads
• Achieve sales goals set by management
• Conduct sales activities such as follow up call and hotel site inspection
• Responsible for new bookings and managing existing business blocks in Opera
• Effective communication with conference & event services team to ensure smooth execution of events
• To handle any other duty/projects assigned by Director of Sales and/or Senior Director of Sales

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering.  Negotiating and agreeing final accounts
• Interfacing with the client and other consultants, at all project stages
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Financial management – Keeping track of the ongoing margin levels
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager

Details:

• Up to $6,800 + VB
• 5 Day work week, 8.30pm to 6.00pm
• MNC Companies

Job Description:

Ensure accurate and timely financial management to enhance company profitability and return on investment. Coordinate with shared services for day-to-day financial operations, maintaining proper accounting records, and meeting reporting deadlines.

Responsibilities:

• Oversee monthly/quarterly/yearly closing for timely and accurate financial accounting.
• Review and approve monthly closing trial balance for reporting submission.
• Prepare/review monthly closing journal and accounts reconciliations.
• Review and sign off on monthly bank reconciliation, ensuring follow-up.
• Control chart of accounts, review consistency, and assist in annual policy renewal.
• Ensure compliance with accounting standards and support external audits.
• Handle GST and tax-related tasks, including quarterly returns and corporate tax computations.
• Implement and review financial controls, recommending new controls as needed.
• Provide financial analysis for projects/purchases and review tender submissions.
• Advise shared services and operations on financial matters and clarify practices.
• Assist in budget and forecast preparation and finalization.
• Review and coordinate insurance coverage for company assets.
• Manage IT matters, including implementing and testing new programs.

Requirements:

• Degree in Accounting & Finance or equivalent professional qualification (e.g., ACCA).
• Minimum 5 years of relevant accounting experience.
• Strong Excel skills and ability to work in a fast-paced environment

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Main Purpose

Drives new business development from acquiring New Logo customers and/or leading business growth within an assigned portfolio of existing customers.

Main Responsibilities

§  Discovers, evaluates, and pursues new business opportunities within target industries and customer groups.

§  Identify growth areas within existing assigned accounts.

§  Screens potential business deals by analyzing market strategies, deal requirements, and financials.

§  Identifies trendsetter ideas by researching industry and related events, publications, and announcements.

§  Develops negotiation strategies in line with customers’ needs and goals by evaluating ways to integrate new opportunities with company strategies and operations while evaluating potential risks.

§  Sells products by establishing contact and developing relationships with prospects and recommending solutions.

§  Closes new business deals by coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business operations.

§  Own the execution of Strategic Account Plans for assigned accounts.

§  Builds market position by locating, developing, defining, and closing business relationships.

• Bachelor’s degree in business management, Economics, Financial or Marketing
• At least 1-3 years of proven experience in the relevant service/solution/industry (Translation/Medical/Life Science)
• Excellent in Prospecting, Negotiation, Meeting customer's expectation and Networking
• Good in Sales planning and Territory management
• It will be a good advantage if have regional (APAC) experience

Attractive renumeration package

Flexible and friendly working environment

Corporate medical and dental Insurance

• Assist Line Managers with the preparation of weekly flash report
• Prepare monthly P&L statements for the assigned services. Ensure team members complete the monthly closing for their services on time
• Ensure accurate and timely preparation and distribution of monthly reports to the management. These include regional P&L, commentaries, actual vs. flash variance analysis, actual vs. budget gap analysis, etc.
• Prepare schedules for balance sheet accounts related to cost provisions, unearned/ unbilled revenue, cost recoveries, stock and prepayments. Ensure appropriate actions are taken, and in a timely manner
• Liaise with external auditors on audit matters and manage the audit process
• Drive preparation of regional forecasts (quarterly) and budget (annually). This includes ensuring reasonable assumptions are used by Line Managers and the forecast/ budget is reflective of current conditions and business plan. Revenue and cost drivers are to be properly analyzed and presented to management. Ensure submission of reports within stipulated deadlines
• Being an effective business partner to the regional director and managers. Take pro-active steps to engage regional director and managers in understanding the performance drivers in greater depth, going beyond a pure reporting function. Drive value added analysis to provide useful business insights to support/ improve decision making
• Ensure efficient and effective operation of disbursements process – include ensuring disbursements are checked for accuracy, relevant supporting documents are submitted and verified, disputes are resolved promptly, monthly reconciliations are prepared and discrepancies are followed up, and any advances given are accounted for/ recovered timely
• Identify areas of improvements to existing processes/ systems. Take on lead role in system implementation/ improvement projects
• Other ad-hoc work or projects may be given from time to time

• Degree in Accounting with a CA/CPA qualification or its equivalent
• At least 4 years of relevant experience
• Possess audit experience with a big 4 accounting firm
• Experience in shipping is a plus
• Proficient in Microsoft Office applications with strong working knowledge of MS Excel
• Good team player and manager with capability to lead, develop and drive performance of the team members
• Able to multi-task and work in a fast-paced environment with tight deadlines

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Permanent position, Salary up to $6,000 with AWS + Bonus
• Audit experience within big 4 audit firms and possess CPA/CA certification
• Must have at least 4 years of relevant experience
• Prior experience leading a team

• Drives the preparation of group financial statements as well as entity financial statements of the companies within the group in accordance with IFRS and SFRS.

• Liaises with the Group Auditor on audit issues and their resolutions. Update the Audit Committee on the progress of resolution of each.
• Prepares tax schedules and reviews income tax computation.
• Compiles and submits periodic management reports.
• Prepares annual budget/quarterly forecast and coordinates with different departments.
• Bookkeeping.
• SAP and BPC Accounting System Maintenance.
• Lead/Participate in ad hoc projects.
• Oversees the Group’s manpower and administrative expenses.
• Oversees the Group’s agency business.
• Provides assistance to sister companies when needed.

• Bachelor’s degree in Accountancy, or similar specialization from a recognized university.
• Minimum 3 years’ relevant experience.
• Audit experience is a must. Accounting experience is preferred.
• Singaporean only

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Permanent position, Salary up to $7,000
• Experience in covering all group entities and global coverage i.e. UK, US, North Europe, China, Singapore, India

• Manage and Monitor construction works, program and accomplishment
• Oversee coordination between AE and GC (Approval of RFI’s, RFA’s, submittals, drawings, samples and mock-ups)
• Oversee GC design, planning and coordination works
• Oversee GC QA/QC management and implementation
• Oversee GC Safety and Security Department management and implementation
• Attend the CSA and M&E workshops, coordination meeting to ensure that design, technical and site issues are discussed and resolved accordingly.
• Review and recommend Construction Management Plan (Construction Methods, Planning, Coordination, Quality Control/Assurance, Testing and implementation Plan).
• Review and recommend for approval the EHS plan
• Review and monitor the program, site progress and quality of works
• Review the working programs and mitigation process in the event of delays.
• Routine site walks with QA/QC Team to educate that GC and Packaged Contractors Site and QA/QC Team are aware on the Project Requirement and Specification.
• Routine site walks with GC and Packaged Contractors Safety Team to have a Safe Working Environment
• Weekly Audit on the QA/QC documents and COMPASS implementation.
• Weekly Audit on EHS documents.
• Client PM / Lead PM
• Project Management & Cost Management Team
• AE Design Team (Management Team, Engineers, Qualified Persons for Architectural & Structural-QP)
• AE Site Supervision Team (i.e. Resident Engineers-RE & Registered Technical Officers-RTO)
• GC Management Team (Director, Project Manager, M&E and Construction Managers)
• GC QA/QC, Planning, Contracts, M&E and Construction Teams
• GC Planning, Scheduling and Coordination Team (Managers, Engineers, Planners, Schedulers, Coordinators)
• GC EHS Team (Safety Manager, Safety Officer, Safety Supervisors)
• Packaged Contractors Team (Project Managers, Managers, Engineers & Safety Personnel)

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlets:

• In-Suite Dining
• La Dame de Pic
• Long Bar
• Raffles Courtyard
• The Grand Lobby
• yi by Jereme Leung

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

Overview & Responsibilities

The Process Improvement Manager at the direction of management, is responsible for selecting current products, components or processes to be analyzed and evaluated, with the purpose of establishing efficient and cost-effective processes that ensure the production of high-quality products and services. The activities shall consider all aspects of the design and production of products and services.
The Process Improvement Manager will be responsible for the evaluation process, justification of improvements, and implementation plans, as well as facilitating activities to integrate improvements into the business. The current processes will be thoroughly reviewed, improved, documented, and implemented. To improve key performance objectives such as costs, on-time deliveries, cost of quality, and safety, the position must take a leadership role in identifying, planning, coordinating, implementing, monitoring, and auditing processes across all functional areas, suppliers, and customers. Additionally, the position must support the rollout of new established procedures and work instructions into new satellite operations to further improve delivery, quality, and cost reduction.

This is a position supports all aspects of the Global Services product lines coordinating identified process improvement opportunities through the direction and prioritization of Regional Management.
1. Analyzing current products/services, components or processes to identify opportunity for improvement. Furthermore, this position will lead in performance enhancing efforts on cost savings/value analysis, delivery and quality issues. A principle objective of this position will be to help deploy current business strategies, integrate business processes and best practice sharing and set the future direction of continuous improvement efforts throughout operations and supporting functions.
2. Develop improvement plans that can be effectively implemented into the business.
3. Working in a cross functional team environment, being persuasive and convincing to others to gain buy in and support for activities.

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Responsibilities:

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for ministry building or hospital.
• Establish good working relationships with clients and develop trust and confidence.
• Establish and maintain quality service standards.
• Take charge of the overall Air Conditioning Maintenance Ventilation system.
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc.
• Ensure regular meetings with client's and appointed sub providers
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works.
• Prepare tender documents and specifications, plan, coordinate and execute rectification works.
• Responsible for project costing and control.
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirement:

• Bachelor's degree in Mechanical Engineering or equivalent from a recognized university
• At least 8 years of related working experience
• Proven experience in facility management in a large facility, such as with , pharmaceutical, powerplant, semiconductor industry.
• Experience from healthcare facility such as hospital is preferable.
• Strong building and M&E knowledge with hands-on experiences
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Responsibilities:

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for ministry building or hospital.
• Establish good working relationships with clients and develop trust and confidence.
• Establish and maintain quality service standards.
• Take charge of the overall Air Conditioning Maintenance Ventilation system.
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc.
• Ensure regular meetings with client's and appointed sub providers
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works.
• Prepare tender documents and specifications, plan, coordinate and execute rectification works.
• Responsible for project costing and control.
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirement:

• Bachelor's degree in Mechanical Engineering or equivalent from a recognized university
• At least 8 years of related working experience
• Proven experience in facility management in a large facility, such as with , pharmaceutical, powerplant, semiconductor industry.
• Experience from healthcare facility such as hospital is preferable.
• Strong building and M&E knowledge with hands-on experiences
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp.This position is within our payments team.

Modalku | Funding Societies and CardUp joined forces to provide a comprehensive digital financial solutions for SMEs: Elevate. The platform allows SMEs to effortlessly manage and pay expenses and receive payments within one seamless digital platform. This position is within our payments team. These no-code solutions simplify the lives of business owners, by improving cash flow management, unlocking cost savings and helping businesses save time, through automation of finance processes. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

We are looking for an experienced Treasury Manager who will be mainly responsible for Asset and Liability Management, Risk Management related to Treasury, and Capital Management for FS Group. The candidate will have a high level of engagement with various stakeholders within the group, including business, technology, risk and credit, and Finance teams including planning & analysis (FP&A) and controlling. The individual should have a high attention to detail, high levels of numeracy and accuracy in preparing reports, collating data from various sources, preparing commercial value add analysis and demonstrate strong teamwork and fit with our cultural values.

What you will do:

• Lead the Customer Servicing, Sales and Partnerships team to achieve aggressive growth performance.
• Develop and implement commercial strategies according to company goals and objectives, to accelerate growth.
• Drive new clients acquisition, growth of existing accounts and adoption of a breadth of solutions to achieve revenue targets and positive contribution margins.
• Manage the sales team in pipeline discipline, taking a data driven approach to managing performance and report to senior management on commercial activities using key metrics.
• Negotiate commercial arrangements and execute whether via sales, marketing or product development to achieve revenue targets.
• Deliver an exceptional customer experience at all times, establishing servicing SOPs and ensuring customer needs are addressed.
• Set team-based targets, hold the team accountable to achieving these and reset the bar each month!
• Obtain feedback from clients on our products and services, collaborate cross functionally with marketing and product to implement improvements as well as encourage cross sell within Modalku ecosystem

What we are looking for:

• Minimum 8 years of payments experience and team leadership experience.
• Extensive payments experience, across SME and mid market & In-depth understanding of selected SME industries.
• Experience building from the ground up, not limited to start-ups, but also driving key strategic initiatives within larger organizations
• Hard working, proven experience in qualifying customers and handling an extensive daily call volume.
• A passion for meeting the needs of the customer and generating maximum benefit from each customer interaction.
• Proven track record of multi-tasking in a fast-paced environment and delivering an exceptional customer experience at the same time
• Candidate must be adaptable to constantly changing requirements, and to be independent and highly disciplined.
• Excellent communication & negotiation skills and personal qualities of integrity, credibility and quality.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Customer Support

• Lead and inspire the customer support team to deliver best-in-class post-sales support.
• Foster a positive work environment that encourages collaboration and innovation.
• Conduct regular team assessments and provide guidance to enhance performance.

Administrative Support

• Assist the director in various administrative tasks to ensure smooth operations.
• Oversee Singapore entity GST submission, ensuring compliance with regulations.
• Manage corporate income tax returns in a timely and accurate manner.

Financial Oversight

• Work closely with the accounting team to manage financial transactions and reporting.
• Coordinate banking activities and maintain strong relationships with financial institutions.
• Ensure timely and successful completion of internal and external audits.
• Implement and maintain robust internal controls to safeguard financial processes.

Logistics and Sales Operational Support

• Collaborate with global logistics teams to optimize supply chain operations for APAC.
• Support Director in forecasting in a timely fashion to support strategic planning. 
• Manage the overall Singapore entity GST submission, Corporate Income Tax returns as well as internal and external audits in a timely fashion.
• Relationship building with corporate bank and support commercial director in relevant banking activities and proper documentations as and when required.
• Arrange banking and boardroom documents sign off as well as keep record of all the correspondence and documentation pertaining to the Singapore corporate entity.
• Build policies on distributors and customers credit limits and payment terms in compliance with company policies.
• Oversee monthly accounts closing and financial reporting, invoice payments to internal and external parties as well as accrual postings.