Total 2,704 customer service manager job vacancies in d02 anson tanjong pagar

• Excellent opportunity with a buy-side firm
• Good exposure to fund-raising responsibilities
• Global role

A newly-created role has come up with a Private Equity (PE) firm for an Investor Relations Manager.

As this is a small team but global team, you will work closely with the Head of Investor Relations to support any investor-related tasks including project management of fund-raising projects, investor updates and communication, reporting and due diligence questionnaires. You will work closely with the Investment team in preparing presentation materials and supporting any co-investment processes.

The ideal candidate possesses at least 4-6 of experience either in a Big 4 or a relevant role with exposure to Private Equity Investor Relations. Candidates who are currently in a deals team and keen to gain exposure in fund raising can be considered too. You should have strong presentation skills (both written and spoken) and have good project management exposure.

Reg No. R1220502

BeathChapman Pte Ltd

Licence no. 16S8112

Job Scope:

• Handle day-to-day Admin and Operations of company
• Complete a range of required administration tasks including reports, correspondence, spread-sheets, tuition lesson arrangement etc.
• Complete a range of administration tasks including coordination of incoming and outgoing mail and distribution, staff absences and relief timesheets to ensure the efficient running of the programmes
• Manage procurement and replenishment of office, centers’ required consumables, stationery, and supplies
• Provide logistics support such as room booking, prepare beverages, projector etc.
• Other duties as assigned by Senior Management

Requirement:

• Degree in Admin or related field.
• 5+ years relevant experience.
• Proficient in Microsoft Office
• Excellent communication and interpersonal skills to interact with both students and parents
• Strong work ethic, collaborative, creative, meticulous and an eye for detail
• Able to work on at least one weekend.

POSITION PURPOSE

The Regional FP&A Manager is responsible for providing financial insights and supporting strategic decisions across finance and operational departments by delivering reliable data and analysis to be used in decision making and planning for the organisation.

Your responsibilities include, but not limited to, budgeting, forecasting, financial planning and ad-hoc reporting. To excel in this role, the candidate would expect to have exceptional technical and organizational skills that is able to support strategic decision making to ensure the growth of the brand. Moreover, such candidate would be able to work across different individuals in different geographies in the Asia-Pacific region.

Main Responsibilities

· Prepare and/or present ASIA’s Monthly Business Review with accurate monthly financial reports with reliable data and analysis to be used in decision making and planning

· Reviewing of monthly accounts for accuracy, variances and trends to budget and forecast

· Responsible for overall budgeting and monthly forecasting process, including timing and consolidation of information to provide analysis for management review

· Prepare presentations that provide insightful analysis and identify required action items

· Ensure process improvement and streamline procedures across the region as it relates to financial budgeting and forecasting

· Other ad-hoc tasks or projects, that contribute towards influencing commercial decision-making process as it relates to financial budgeting and forecasting

· Build and develop strong relationships with internal stakeholders within regional team and across the Asia-Pacific region

· Be an active team member by demonstrating a willingness to help and support others

Requirements:

· University degree in Finance, Accounting, Business Administration OR related disciplines

· CPA qualification is preferred, relevant experience with Big 4 is a plus

· Relevant experience in financial planning and analysis, business analysis, management reporting or management consulting

· Strong attention to detail and inclination for problem-solving

· Strong analytical and communication skills

· Ability to learn quickly, manage multiple tasks and adapt to new environments

· Strong Microsoft Office Suite skills (Excel, PowerPoint, Word, PowerBI, etc.)

· Proficient in written and spoken English

· Fluency in Chinese, and/ or other Asian language skill is an advantage

· Experience with NetSuite and/or Anaplan is an advantage

AESOP CAPABILITIES

This role is at the “Self” level. The critical Aesop Capabilities for this role are (in order of priority):

Capability

Desirable behaviours

1. Creativity & Change

· Reviews processes to determine gaps between current outputs and expected requirements

· Generates ideas for creative solutions, analyses the impact of each solution and select appropriate course

2. Building Partnership

· Proactively builds effective working relationships with people who can advance work goals

· Shares information, resources, and experience and follows up on relationships to keep them active.

3. Decisions and direction

· Examines data to identify problems, trends and cause-effect relationships

· Generates options for action, develops decision criteria and selects the best course of action

· Involves others and considers their perspective and ensure buy-in

Aesop’s Inclusive Hiring Principles

“Diversity, Equity and Inclusion is not a project. It is a way of being.”

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

GENERAL OFFICE ETIQUETTE

Team Involvement and Support

× Assist in maintaining harmonious workplace relationships by openly and effectively communicating with other employees

× Be an active team member by demonstrating a willingness to help and support others

× Work in a cooperative manner with all other employees

× Adhere to the Equal Opportunity policy of the company

Health and Safety

× Ensure that full care is taken in the performance of all duties in order to protect the health and safety of oneself, fellow employees, visitors and consultants

× Adhere to the Occupational Health and Safety policy of the company

AESOP VALUES

Respect

We take every opportunity to work together in an environment of mutual trust, candour and honesty. We believe that the best and most creative ideas are arrived at and accomplished collectively, with personal and cultural differences celebrated and fostered.

Behaviour:

× Initiates and maintains open, trusting relationships at every opportunity

× Builds on ideas collectively, works positively with others to create shared achievements

× Values and celebrates personal and cultural differences, and endeavours to learn from them

× Genuinely listens to what others have to say and provides candid feedback where appropriate.

Creativity

We embrace all creative possibilities and challenges, particularly those that arise in times of change and evolution. We have a strong desire to learn more, aim higher and examine more keenly, with a love of the unusual and interesting. We explore ideas and have a thirst for deeper understanding through constructive debate.

Behaviour:

× Embraces and supports creativity, and promotes choosing a different path

× Displays a desire to delve deeper and understand situations more fully

× Develops sever approaches or solutions to a problem

× Explores, investigates and debates new ideas with others in order to make well-formed decisions

Excellence

We go beyond what is expected, seeking to have a broader and longer lasting impact and producing outcomes of impeccable quality. We are unremitting in the pursuit of excellence; attention to detail and quality permeate every aspect of our working day.

Behaviour:

× Goes beyond what is expected, considers the longer-term impact of decisions and actions

× Takes accountability for delivering impeccable outcomes, displaying unrelenting attention to detail and quality

× Keeps the exacting standards Aesop customers have at the forefront and consistently strives to exceed these expectations

× Faces shortcomings and acknowledges strengths, and strives for ongoing growth

Passion

We apply energy and enthusiasm to all our activities and express passion in our working life. We have the strength to bounce back from setbacks and continue in our enthusiastic pursuit of creative endeavours.

Behaviour:

× Applies energy and enthusiasm, choosing to take on greater challenges and more creative pursuits

× Passionately advocates for Aesop products and culture

× Demonstrates resilience in the face of obstacles, reassess and shows adaptability in moving around the setback

Integrity

We hold fast to an unwavering moral compass predicated on honesty, effort and quality. Integrity, principles and ethics matter to us, and resonate within every decision we make.

Behaviour:

× Demonstrates a genuine moral compass when making decisions, acting ethically and responsibly

× Shows consistent and genuine sensitivity to the needs of others

× Remains open to sharing information with others to help them perform

Company Description

Singapore Art Museum opened in 1996 as the first art museum in Singapore. Also known as SAM, we present contemporary art from a Southeast Asian perspective for artists, art lovers and the art curious in multiple venues across the island, including a new venue in the historic port area of Tanjong Pagar.

SAM is building one of the world's most important public collections of Southeast Asian contemporary art, with the aim of connecting the art and the artists to the public and future generations through exhibitions and programmes. SAM is working towards a humane and sustainable future by committing to responsible practices within its processes.

For more information, visit www.singaporeartmuseum.sg.

Job Description

• Develop and implement all aspects of planning and operations relating to the realisation of exhibitions and other projects, as well as, care of artwork collections
• Organise and develop a full project life cycle project plans for the production management activities, including overseeing workflow, budget & costs management, timeline setting, project administration and exhibition set up and maintenance, logistics, design, fabrication and artwork/project installation for local and travelling exhibitions / projects
• Ensure projects are delivered on time, within scope and budget
• Analysing and managing project risk, monitoring progress and taking corrective measures
• Create and maintain comprehensive project documentation
• Responsible and manage day to day maintenance of museum displays
• Manage physical facilities for exhibitions and projects, including gallery spaces, art handling areas and exhibition stores
• Review and keep up with current trends and best practices that may have an impact on exhibition/project planning, logistics and museum management issues
• Collaborate with internal and external stakeholders to achieve optimal resourcing, working relationships and fostering key networks
• Apply and enforce workplace safety measurements at worksites
• Handle ad-hoc assignments as and when required

Qualification

A good bachelor's degree with at least 3 to 5 years’ technical experience or exhibition / artistic presentations

Other Information

• Develop and implement all aspects of planning and operations relating to the realisation of exhibitions and other projects, as well as, care of artwork collection
• Interest in contemporary art or related fields
• Good project management and organisational skills
• Attention to details and ability to manage multiple projects simultaneously
• Ability to work individually and in a team
• In good physical health and ability to work at height
• Versatility and interest in various technologies, relevant to artwork visual presentations

Please note that your application will be sent to and reviewed by the direct employer - Singapore Art Museum

The Company:

• An established Life Insurance group is seeking a highly motivated and skilled Regional Corporate Strategy Manager. This role will be based in Singapore and will report directly to the Head of Regional Strategy

Responsibilities:

• Solid Strategy Planning, Performance Management & governance activities
• Keeping abreast of targets amongst different business units whilst analysing gaps and strategizing solutions
• Curating robust financial and strategic plans for different business units as well as generating market trends and competitor analysis

Requirements:

• A self-starter and pragmatic candidate with a bachelor’s degree.
• Familiarity with the Australian Markets is essential.
• 5-10 years of Strategy development, corporate planning, and business performance management within the Insurance industry
• Life Insurance exposure is highly desirable.
• Excellent Communication and presentation skills to engage with senior stakeholders.
• Knowledge of key indicators such as product lines and sales channels is desirable.

Reg No.R1442728

BeathChapman Pte Ltd

Licence no. 16S8112

Bar Manager

Join the fun team at COL and work with people who are passionate about what they do.

COL is a new restaurant and bar in the heart of Keong Saik with casual dining and amazing food and cocktails.

Led by Chef Colin Buchan with extensive experience in London and Singapore working with Jason Atherton, Gordon Ramsay, Marco Pierre White, and Angela Hartnett.

Your role:

• Concoct alcoholic and non-alcoholic beverages
• Handle the day-to-day bar operations
• Uphold work area cleanliness in accordance to NEA standards
• Able to engage, surprise and delight members with cocktail recommendations
• Support floor operations as needed

What we are looking for:

• 1 - 3 years of relevant work experience preferred (salary will commensurate with experience)
• Creativity and willingness to experiment to devise new drinks
• A high standard of personal hygiene and grooming
• A spirit of hospitality and interest in ensuring that guests have a great experience
• Reliable and good team worker
• Ability to work on weekends and public holidays
• Good understanding of classic cocktails
• Have a wide range of understanding on spirits
• Knowledge about coffee will be an added advantage
• Have a wide range of understanding on spirits
• Knowledge about coffee will be an added advantage
• Able to work on Public Holidays and Eve

Key Benefits:

• The opportunity to be part of an exciting and progressive start up venture with a drive and ambition to expand
• Competitive salary
• 5-day work week (Mostly Sunday & Monday off)
• Flexi Benefits
• Late Night Transport
• Birthday Leave Birthday credits ($75 col voucher - 1month validity)
• 30% staff discount at COL
• Meal Allowance
• $100 Transport Allowance
• 14 Annual Leaves (increase yearly)
• Performance & Salary Review twice a year
• Bonus
• Group Insurance ( GP- unlimited free consultation & medicine, Hospitalisation, TCM)

Roles & Responsibilities:

• To direct and manage polymers product line functions in respect to Asia Pacific marketing program. The functions include but not limited to product/ market profile, marketing plan, polymer/inventory balance, product line/application development, quality and services complaints management and competitive pricing activities.
• To direct and provide supply chain management on marketing/sales operations including coordination with customer services and logistics operations.
• To engage with market research publication companies, perform data analytics on price and market fundamentals (demand & supply, import and export statistics, upstream petrochemical landscape).
• Understand and comply with all safety policies, procedures, rules, regulations etc.
• Develop and updates Sales and Marketing standard operating procedures.
• Understand and comply with all the company's quality system, participating in quality workgroup, quality audits, quality training etc.
• Initiate, identify and manage solutions through designated channels for any non-conformities relating to product or business processes, verifying the implementation of the solutions and controlling further processing or delivery of the non-conforming process or product until the defect has been rectified. Ensures that proper documentation of corrective actions is maintained.
• By example, supports the company's commitment to achieve total customer satisfaction in every area of our business by actively participating in: (a) all Quality matters of awareness, training, and implementation, and (b) serving as a member of the Region Quality Improvement Team.
• Co-ordinate and drives Asia monthly marketing and operating plan.
• Manages market/product portfolio consistent with marketing plans and profit objectives.
• Directs the preparation, review and consolidation of key information including monthly sales forecasts, quarterly marketing progress reviews, annual marketing objectives, strategic plans and marketing expense budgets.
• Reviews and assist major advertising and sales promotional programs, including participation in Industry Exhibitions.
• Formulates and implements sales plans and communicates such plans with management, manufacturing and other business functions and provides effective coordinating work with manufacturing plants, marketing services, planning and budgeting, and other supporting units.
• Maintains contact with major customers and potential customers, governmental agencies, sales agents, leading chemical companies, and industry associations with the objective of maintaining excellent customer relations and be professionally well informed.
• Participates in the product development as a specification committee member.
• Manage supply chain functions such as Asia region sales forecast, product scheduling, inventory optimization, polymer balance and external warehouses operation.
• Responsible for the various product sources’ regular supply program including Transfer price, quantity and ASO trading margin when needed. Handle spot sales opportunity as when needed.
• Responsible for Asia Weekly One-liner Report to HQ and participate in International S&OP meeting as required.
• Develop and review product profitability/performance by tracking industrial feedstock and polymer prices (eg Platt, ICIS), Products Cash cost, Cash Margin, Packaging/Logistic costs, order backlog and key accounts analysis.
• Develop and review product supply and demand analysis regularly and monitor all new capacity in Asia.
• Responsible for Asia Product/Service Quality Complaint Administration and to coordinate with all affected departments for all follow up and review.
• Responsible for SOX Monthly Self-Auditing Pricing Process and to report any non­conformance. Revise the selling price process according to SOX requirements.
• Responsible for Asia Business Scorecard Update and analysis.

Requirements:

• Minimum education: Degree in Business, Chemical Engineering, or other related fields.
• At least 6 years in commercial and/or logistics related role.
• Knowledge in SAP and strong in Microsoft Office such as Excel and Power Point are preferred.
• Good interpersonal, strong organizational and planning skills.
• Effective verbal/written communication and negotiation skills.
• Strong analytic and problem-solving skills. Data Collection and Analysis; knowledge of data visualization tools like Power BI is an added advantage.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

• Contract position for 3-6 months
• Working Location: Raffles Place
• Hybrid arrangement
• Skillset required: Prior experience in finance and admin duties, capable of functioning effectively in an independent, sole contributor capacity

Operations:

• Stakeholder and vendor management: Coordination and liaising with internal and external parties including government bodies, volunteers, external auditors, vendors etc.
• Providing strong support to the Executive Director and Executive Committee where needed i.e. minute taking, drafting of communications, compilation of presentations, preparation of reports and analysis.
• Handling and processing membership applications, including the tracking and resolution of queries.
• Facilitate signing, filing and execution of statutory reports and banking documentation.
• Ensure proper record keeping, filing of documents and correspondences.
• Support on logistics and organisation of events and conferences.
• Managing administrative and billing matters related to events, sponsorship and membership processing.

Finance:

• Bookkeeping in accordance with agreed deadlines.
• Monitoring financial transactions, reporting and reconciliation of financial statement and other payment related tasks.
• Review and analysis of the Society’s financial position.
• Supporting the Executive Director and the Treasurer in financial reporting, budgeting and audit exercises as per agreed deadlines.
• Processing of expense claims.
• Performing administrative duties to enable smooth running of the society.

Digital:

• Maintenance of membership database and records online.
• Refresh of content on the SAS website and supporting digital initiatives, management of the payment checkout and finance functions.
• Maintenance of user access on SharePoint and email mailboxes.

Kindly be informed that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

We are looking for a Finance Manager / Head of Finance to join us:

Triple P Projects is a privately owned real estate management company that shapes neighbourhoods by future-proofing conservation properties and forging communities.

Borne out of a passion for adaptive reuse, Triple P Projects develops and operates the brands that breathe new life into heritage buildings to shape resilient and vibrant neighbourhoods.

We are looking for a Finance Manager / Head of Finance with years of experience in real estate investment to join our team! This role will report to our CEO/Founder. You will be responsible for managing the financial actions of the company including tracking cash flow, analysing strengths and weaknesses to propose corrective action plans when necessary and preparing accurate forecasts so that management can make informed decisions about future investments or cuts including setting up and tracking financial goals, objectives, and budgets. You will be expected to assess financial risks and opportunities as well as oversee and manage lower-level financial managers and the finance team as a whole.

Your main job responsibilities will include -

• Oversee and lead the entire finance, accounting and legal functions of the company, assuring legal and regulatory documents are filed and monitoring compliance with laws and regulations.
• Assisting with high-level decisions about policy and strategy.
• Review and oversee all existing processes (including documentations) within the group, propose and implement solutions / develop new processes to which are aligned with management goals and objectives.
• Oversee and manage streamlining of group structure with legal counsel with a view to achieve a clean structure for fund raising.
• Oversee and manage any fund-raising activity of the company including dealing with advisor, potential investors, and stakeholders.
• Manage and provide relevant support including structuring, strategy, and positioning for all target investment deals / projects.
• Overseeing the company’s fiscal activity, including budgeting, reporting, and auditing.
• Identifying and addressing financial risks and opportunities for the company.
• Supervising the financial reporting and budgeting team and reviewing financial reports for ways to reduce costs.
• Working well with the leadership team to develop effective strategic plans for the company.

We are looking for someone with at least 5 to 10 years’ experience in the real estate industry, hospitality industry, membership club, events or related industries. He/she will need to:

• Proven years of experience as a Finance Manager / Head of Finance or relevant role in real estate investment company is a must
• In depth knowledge of corporate financial law and risk management practices
• Excellent knowledge of data analysis and forecasting methods
• Proficient in the use of MS Office and financial management software (e.g. SAP)
• Ability to strategize and solve problems.
• Strong leadership and organizational skills
• Excellent communication and people skills
• An analytical mind, comfortable with numbers
• CPA / CA Singapore certification is a strong advantage.
• BSc/BA in Accounting, Finance or relevant field; MSc/MBA is a plus.

If you are excited by the challenge, please drop us a message or email to [email protected] with the subject: Application for Finance Manager / Head of Finance

Position and Duties

As a Manager for Sales & Marketing in Health & Daily Beauty (HDB) business, you will be managing and overseeing both Singapore and Malaysia market for all LG Household Brands.

You are responsible for managing the overall relationship with key accounts. This includes developing and executing marketing & sales strategies, identifying new business opportunities, negotiating contracts, and ensuring customer satisfaction.

Key Responsibilities (this includes but is not limited to):

• To explore on new market opportunity by building network with distributors companies, chain stores, pharmacies, supermarkets, etc.
• To work closely with distributor to monitor on the brand activity and sales turnover for company household brands.
• To plan for marketing initiatives to promote the brand, to create awareness and to create household brand name not only limited to the trade market, also on the ecommerce business.
• Develop brand marketing plans and ensure the implementation of these plans are within the context of the agreed brand strategy and company’s goals.
• Initiate period brand, sales and marketing reviews and initiate recommendations and action to ensure that the brand goals are met.
• Monitor market and consumer trends, conduct analysis and make recommendations where appropriate.
• Ensure that the implementation of various marketing programs is running efficiently and effectively.
• Attend to all trade and consumer enquiries efficiently and appropriately.
• Monitor competitors’ activities closely and make recommendations and initiate appropriate actions where necessary.
• Other ad-hoc task as assigned.

Key Requirements:

• Minimum qualification in Marketing/Business Administration or any similar discipline
• Minimum of four years' experience in a fast moving and ever-changing consumer goods marketing environment. Preference will be given to those with brand in management and product development experience in FMCG companies
• Strong conceptual skills and understanding of marketing planning and brand management
• Strong analytical skills
• Customer focused and with a good team working
• Able to cover both Singapore and Malaysia Market
• Able to cover both Marketing and Sales
• As this position will need to work closely with HQ in Korea, knowledge of Korean (both written & spoken) is required for communication purposes

Job Description

This is a key role to be a trusted risk and strategic business advisor, working in partnership with the leadership team to propel the organization forward through a combination of financial and business, while delivering on the core mandate to provide sound risk governance and regulatory guidance.

The candidate will formulate strategies for the path ahead and work closely with key business units that will help the business stay focused and on track towards the goals.

Key Responsibilities

• Lead in audit projects and responsible to effectively manage all audits and risk advisory activities that cover the associated risks arising from the business and operational activities.
• Manage and execute audits, including the design of audit work steps to evaluate the risks associated with governance, financial, operational, regulatory, and business continuity.
• Assess business risks and controls, recommend business-focused and practical solutions to improve risk management practices as well as play an advisory role in risk and control issues.
• Develop and maintain business relations with management, external audit, MAS and other regulatory bodies, and be the trusted risk advisor on control related matters.
• Conduct continuous monitoring, follow-up and validate audit findings raised and tracked.
• Handle other ad-hoc projects whenever necessary.

Requirements

• Minimum a bachelor’s degree in accounting or finance or equivalent professional qualification, with at least 3-5 years internal audit experience in Securities Brokerage or Financial Industry.
• Strong understanding of business activities, products and regulatory requirements.
• Proactive and strong organizational skills to take ownership and responsibility of agreed targets and meet them within time budget.
• Strong interpersonal and people management skills.
• Familiar with accounting software and MS office applications.

Join us and discover a rewarding and challenging career.

We offer attractive salary package and long-term career development to the successful candidates.

We thank you for your interest and please note that only shortlisted candidates will be notified.

We are hiring a sales manager for our Singapore Officer.

Requirements:

Post Graduate qualification or technical expertise

Experienced in growing and leading startups

Experienced in fund raising rounds

Knowledge and expertise with fund raising stakeholders (including instituitional investors) within Asia

Proven record of growing start up in terms of revenue

Experience in institutional sales

Regional experience is required

Position Summary:

Based in Singapore, The Manager, Business Support's primary responsibility is to take ownership of the business relationships through excellent service efforts aimed at ensuring that the objectives of clients/partners are met for Netstars' global growth.

The role holder will be working with various parties including licensed financial institutions, key merchants, payment facilitators and payment gateway providers as well as internal stakeholders across various functions. These partners are some of the most well known, highest growth financial institutions in the world and you will be working closely with them to support their growth and innovation agenda, while growing Netstars' share of payments.

Key responsibilities for this role:

Support the International Payments Director to lead relationships with Payment Partnerships accounts including leading key initiatives and managing day to day operations with global partners.

- Implement the overall work plan and performance results

- Attend to meetings, development of accounts, servicing accounts and communication with partners

- Work with team to ensure accounts growth, managing day-to-day operations.

- Strengthen account management framework to drive continuous excellence and to perform merchant onboarding KYC and operations.

- Generate partner reports, monitor accounts and ensure timely processing of documents

- Provide timely support to partners, resolve and support client’s issues, challenges and escalations

- Organise, maintain and update partner records, data and statistics

- Provide assistance to the Director in areas of administration, accounts development, meetings and other related matters.

Requirements:

Singaporean or PR

Diploma or Degree holder

Strong interest and curiosity to fintech and payment businesses in both consumer and commercial space

Strong problem-solving ability and can do attitude

Knowledge and experience of project management and execution

Instinct to numbers and able to check and generate accurate reports

Ability to demonstrate application software usage and manual guides to clients

Ability to navigate through ambiguity

Ability to work both independently and in a team, with time constraints

Strong professional maturity, interpersonal, organizational and communication skills to manage client engagements

Ability to translate technical issues into business impacts and vice versa

Proven ability to work under pressure, to adapt in a dynamic environment and recognize priority issues, escalating quickly where relevant

About Mobilewalla

Mobilewalla is a global, fast-growing consumer intelligence solutions provider. With the unique combination of an extensive data set and deep data science experience, Mobilewalla provides behavioral and demographic insights to help data science and marketing professionals better understand their customers, predict consumer behavior, and power machine learning models to engage audiences more effectively and make better operational decisions. We are a global team headquartered in Atlanta, GA with offices in the US, India, Singapore, Indonesia and Australia.

We are looking for an experienced Lead Product Manager in Singapore who will lead new data product development, drive effective data management, formulate data collection techniques, implement secure procedures for data handling and analysis.

Responsibilities

• Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch.
• Translate product strategy into detailed requirements for prototyping and final development by engineering teams.
• Create product strategy documents that describe business cases, high-level use cases, technical requirements.
• Analyze market data to develop sales strategies, and define product objectives for effective marketing communications.
• Collaborate closely with engineering, production, marketing, and sales teams in the development, QA, and release of products, and balance resources to ensure success for the entire organization.
• Formulate techniques for quality data collection to ensure adequacy, accuracy and legitimacy of data.
• Devise and implement efficient and secure procedures for data handling and analysis with attention to all technical aspects.
• Assist with reports and data extraction when needed.
• Monitor and analyze information and data systems and evaluate their performance to discover ways of enhancing them (new technologies, upgrades etc.).
• Troubleshoot data-related problems and authorize maintenance or modifications.

Required skills and qualifications

• Strong experience in a dynamic product management role.
• Proven experience in building data products.
• An analytical mindset with problem-solving skills.
• Excellent communication and collaboration skills.
• BSc/BA in computer science or relevant field.

No recruitment agencies.

Only shortlisted candidates will be notified.

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

We are looking for an experienced Marketing leader who can transform the marketing executions by optimizing processes, leveraging data, tools, infrastructure and AI to deliver the consistent growth and required business outcomes.

The ideal candidate is someone who loves being hands-on, highly competent in leading teams, developing disruptive growth driving strategies, implementing scalable processes, analyzing data and helping build and track the performance of field marketing and demand generation programs. You’re excited about staying up to date in a fast-paced industry, being a proactive researcher who has introduced new tools or technologies aimed at enhancing operational efficiency and achieving maximized outcomes in your previous roles.

You’re excited by the challenge of working in an ever-evolving environment and are skilled in motivating teams to deliver their best. You're someone who can bring a strong strategic focus, foster a culture of innovation and collaboration, and help the team tackle the challenges that accompany rocketship growth. Reporting to our Head of JAPAC DG Hub Services, this is a high-impact role where you will work closely with other marketing teams to manage strategy, operations, budget, and plans. You are at the core of all marketing executions in JAPAC partnered with the Shared Services team in HQ, JAPAC marketing leadership team, along with the regional sales teams, GTM leads and Channel ecosystem. As someone who understands how to operate like a CMO of your function, you will lead on key growth initiatives like CXO engagement/ABM programs, demand generation, and drive quality pipeline with a target contribution for the business. You’re also responsible for developing and growing the Programs & Ops team to be a top performing team. The successful candidate will have a proven record of strategic planning, field and program marketing experience - and isn’t afraid to roll up their sleeves alongside your team.

Your Impact - Marketing Programs & Operations Team Lead:

Demand Generation Oversight: Strategize, design, and execute JAPAC demand generation programs, ensuring seamless operations and optimal performance.

Establish CoE (Center of Excellence): Drive operational efficiency, streamlined processes, enhanced customer satisfaction and increased agility by leveraging technologies as needed.

Technology Adoption: Collaborate with HQ Marketing Operations team or IT team to identify, design, and implement solutions that help us grow and scale with agile. Expected to act as the AI transformation consultant for the team.

Analytics and Reporting: Track and provide the Marketing leadership team with ongoing analysis for marketing contribution to pipeline/bookings, program ROI, contact acquisition, campaign results, and etc. Verify and analyze the data for MBR and QBR.

Sales-Marketing Alignment: Drive initiatives emphasizing lead management and governance, elevating data quality and refining lead quality for seamless sales-marketing collaboration.

Enhanced Customer Experience: Implement customer-centric processes to cultivate loyalty, advocacy, and lifetime value, enhancing overall customer satisfaction.

Database Strategy and Management: Define and execute database strategies, ensuring data quality, and implementing hygiene practices through collaboration with Shared Services.

Agency Management: Onboard, manage, and optimize external agency resources across various JAPAC time zones for optimal support and results.

Team Leadership and Development: Lead and mentor a high-performing team, fostering growth, development, and talent acquisition to fill key roles effectively.

Qualifications

Your Experience

12+ years work experience – with at least 8 years of marketing programs & operations experience in B2B high tech, with a focus on demand gen, lead management processes, reporting and marketing systems

Expertise and demonstrated track record in defining, implementing, and optimizing lead management processes and related reporting and analytics

Exceptional ability to plan, manage, and execute cross-functional programs and projects; successfully manages dependencies and risks, and makes the right decisions to deliver on time and on budget

Prior experience building and scaling delivery models to support global needs, using the right mix of onshore and offshore capabilities

Results-driven with a very strong ability to analyze quantitative data to determine program effectiveness, ROI, forecasting. A unique blend of business, marketing, and technical acumen

Experience and expertise with marketing automation, CRM solutions and reporting solutions such as Marketo, Salesforce.com, and others

Experience with B2B/CXO contact acquisition methods

A strong influencer and collaborator, comfortable with executive-level stakeholder management

Excellent communicator with proven ability to clearly convey complex ideas and data in written, presentation and spoken formats to a variety of audiences

“Do whatever it takes” attitude – A unique and proven ability to develop strategy and execute, day in and day out, at an incredibly high level against consistent results

Excel at cross-group collaboration, creative thinking, problem solving and have a bias for action

Good communication skills to advocate for needs of stakeholders and mobilize cross functional teams

Strategic thinker that can align plans to drive an outcome

Provide consultative input to senior sales and marketing leaders

Solid understanding of business management and operations, including finance/revenue/pipeline principles

Experience in account-based marketing (ABM) and running C-level executive programs

Prior People management experience preferred

Additional Information

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Requirement

Core Management

Well-versed and able to design Modern Fusion FNB Menu and customize workstations

Include FNB pairing, fusion beverages and bottle packages Precise in costing and P/L projection

Resources in sourcing bar appliances and equipment to support menu design

Organizing skills and experiences in managing timelines and setting up

Service Management

Ensure pre and actual service standard

Include Resources in hiring platforms and design FNB service workflow

Design SOP and review all front service sequences

Align with HR policies and provide work schedules

Product Management

Responsible for stock ordering, quality and stock management Include System control

Data analysis and proposal for overall menu pricing and promotion

Provide time-to-time adjustment and trend studies for modification

Venue Management

Perform leading and ground management for effective and efficient workflow

Include supervising, demo and coaching

Identify training needs and customer satisfaction

Ensure FNB presentation and in view of all possible downturn

Our company is a Korean restaurant.

We are looking for a restaurant manager who understands and likes Korean food and can speak Korean.

1. Proficient in Korean and English

2. Understanding Korean Food.

3.Customer service

4.Empolyees training

5.Restaurant management

4. F&B with more than 3 years of experience

(NOTE: Candidates who are available at short notice will be prioritised.)

Our client is a Professional Body which is seeking a dedicated HR Manager to lead the human resources department and to contribute positively to the organisation's mission.

The HR Manager will play a pivotal role in shaping the company's culture, provide strategic HR guidance to senior management and oversee the full spectrum of HR services and operations. Appropriately qualified candidates can be hired at an Assistant Director job grade.

Key Responsibilities

• Work closely with senior management to identify and address HR needs and implement effective hiring and retention strategies.
• Lead the annual performance appraisal exercise and provide guidance and support to managers in performance evaluation and improvement process.
• Recommend and manage compensation and benefits programs that reflect sound market practices and prepare/oversee payroll and other HR administration functions.
• Develop and implement HR strategies and policies that comply with employment laws and align to organisational values and goals.
• Handle employee relations, including conflict resolution and employee grievances matters.
• Implement employee engagement and welfare activities to foster a positive and inclusive working culture.

Key Requirements

• Bachelor’s degree in Human Resources, Business Administration or equivalent.
• Minimum of 5 years or more experience in a HR generalist role, with supervisory experience.
• Strong knowledge of HR best practices and employment laws.
• Good interpersonal, communication and empathy skills.
• Detailed-oriented, analytically inclined and possess good problem solving skills.
• Adaptable and resilient.
• Ability to start work within short notice will be an added advantage.

Job Description:

• Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the department
• Meet and greet all guests on arrival.
• Welcome guests upon arrival and check-in according to established standard operating procedures.
• Provide information pertaining to the guest’s stay.
• Provide courteous and efficient service and if possible, try to comply with each and every guest request.
• Be familiar with all room types and rates in the hotel as well as their availability status; up-sell whenever possible.
• Know guest room security, emergency and fire procedures.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Assist guests with various requests and inquiries such as restaurant reservations, transportation, obtaining tickets for social events and the prompt and accurate takings of messages and deliveries.
• Develop a professional and courteous working relationship with ambassadors within the Front Office and maintain an effective flow of communication with all hotel ambassadors.
• To be fully familiar with Front Office Policies & Procedures, Job Description and the Employee's handbook.
• Assist Front Office Supervisors in ensuring all guest requests are efficiently delegated to Housekeeping, Front Desk, Concierge, Food & Beverage hotel departments.
• Ensure that all requests are taken care of punctually to a level that meets and exceeds guest’s expectations. Always offers to get items for the guest.
• All requests for service are met within the agreed time frame. If a wait is expected, an estimated time is communicated to the guest. If the wait exceeds the estimate the guest is contacted and Sofitel problem resolution techniques are implemented.

Job Requirements:

• Passion for high end hospitality with an absolute eye for detail.
• Willingness to build warm relationships and gain trust at all levels.
• Excellent listening and negotiation skills.
• Projects professional image at all times through personal presentation/ interpersonal skills.
• Organises time and work efficiently.
• Excellent verbal and written communication skills.
• Ability to work autonomously and as part of a team.
• Good level of physical fitness

Company Description

Kinexcs is an AI-driven digital health platform and wearables company with a mission to enable and empower people for mobility and a better quality of life. It is focused on reducing the burden of musculoskeletal conditions, which affects about 25% of the world's population. Their 1st product, KIMIA Recover, a continuous monitoring device for the knee joint, has obtained CE marking and HSA approval and booked revenues from large implant companies and hospitals. It has recently won the Innomatch grant from the Temasek Foundation (one of 6 among 256 companies across 32 countries) and is currently deployed in some of the largest public hospitals in Singapore. KIMIA Recover is a comprehensive recovery management solution that provides a reduction in the number of hospital visits and complications. The product was also the National Winner and International Top 20 of the prestigious James Dyson Award 2020 and has gained traction with major public hospitals and orthopedic clinics. Their digital therapy platform comprising of KIMIA Assess and KIMIA Move products, uses artificial intelligence technology for digital MSK assessment and therapy. This platform is capable of providing pre-consultation assessments and real-time exercise guidance and feedback to musculoskeletal patients and is being adopted by some of the largest private healthcare providers in the region, along with large corporate players.

Job Summary

We are searching for a dynamic and motivated individual to join our team as a Customer Success Specialist. In this pivotal role, you will be entrusted with ensuring an exceptional user experience and client satisfaction. Your responsibility will involve cultivating strong relationships with clients, comprehending their needs, addressing concerns, and guiding them toward successful outcomes. The ideal candidate must possess outstanding communication skills, a customer-centric approach, and the capability to establish and uphold relationships.

Responsibilities:

• Be the main contact for our customers, building strong relationships and making sure their voices are heard within Kinexcs.
• Help customers get started with our products and guide them through the process.
• Keep an eye on how customers are using our products, offering advice on how they can achieve optimal results.
• Respond to any questions or issues customers have in a friendly and timely manner.
• Collaborate with different teams like product, support, and operations to solve problems and meet customer needs.
• Learn all about our products and stay up-to-date with new features and trends.
• Review clinical protocols, handle grant submissions, and manage other clinical and administrative tasks necessary for conducting clinical work.
• Lead as well as support the sales of products to clients, ensuring effective communication and understanding of their needs and achievement of sales targets set by the company.
• Work with customers to set and track goals, creating plans to help them succeed.
• Identify opportunities to suggest other products or services that could enhance customer experience.
• Gather feedback from customers and share it with our team to continuously improve our products.
• Ensure customer satisfaction, fostering long-term relationships and retention.
• Regularly engage with customers to check on their experiences, address concerns, and learn from their feedback.
• Be a friendly face for Kinexcs, sharing success stories and promoting our products to potential customers.
• Perform other related or unrelated duties as assigned by the company from time to time.

What You Need:

• Diploma or Bachelor's degree in a relevant field (preferably in Healthcare or science-related field), or equivalent practical experience.
• Willingness to travel when required.
• Ownership of a motorbike or possession of a valid motorbike license in Singapore will be an added advantage (transport allowance provided).
• Proficiency in both written and spoken English. Proficiency in Mandarin, Tamil, or Malay would be an additional advantage.
• Minimum of 2 years experience in customer-facing roles, with a strong preference for candidates with experience in medical or wellness-related industries.
• Excellent written and verbal communication skills, with the ability to effectively engage with clients and build rapport.
• Strong problem-solving and analytical skills, with the capacity to identify and address customer needs and challenges.
• Demonstrated ability to manage multiple clients and effectively prioritize tasks.
• Self-motivated, proactive, and capable of both independent work and collaborative teamwork.

Brief description of the Restaurant

Japanese Chef-Owner Seita Nakahara is an ambassador for the unique Tokyo Italian dining experience.

His reverence for two of the world’s richest culinary legacies – Japan’ s and Italy ’s – shines through his dishes. His 20+-year career has taken him through the Italian kitchens of Tokyo in Japan; Tuscany, Sicily and Piedmont in Italy; and ultimately here in Singapore.

In delivering the signature terra Tokyo Italian Omakase, Chef Seita continues to push boundaries with his culinary creativity, crafting each course from hand-selected seasonal ingredients direct from Japan’s farms and producers.

Job Descriptions

We are seeking a passionate and professional Service Crew Member to join our team. The ideal candidate will be dedicated to providing high-quality service that enhances our guests' dining experience and upholds the standards of our Michelin Star status.

• Greet and welcome guests with a warm and friendly demeanor.
• Provide detailed information about our menu, including knowledge of Japanese-Italian fusion dishes, ingredients, and preparation methods.
• Take orders accurately and communicate effectively with the kitchen staff.
• Serve food and beverages promptly, ensuring presentation aligns with the restaurant's high standards.
• Maintain cleanliness and organization of the dining area, including setting and clearing tables.
• Handle guest inquiries and resolve any issues with professionalism and poise.
• Assist in inventory management and restocking of dining room supplies.
• Collaborate with the kitchen and management team to ensure a seamless dining experience.
• Stay informed about current culinary trends and Japanese-Italian fusion cuisine.

Job Requirements

• Basic knife skills
• Food hygiene certificate
• Knowledge of basic cookery methods
• Fresh graduates are welcome

Working hours

• 5days
• Mondays to Fridays : 10am - 3pm, 5pm-10:30pm
• Saturdays : 2:30pm - 10:30pm
• Sundays : Not working

-Leads team members in performing audit assignments

-Prepare working papers to document audit files and reports for review

-Be Responsible for planning, executing and documentation of audit fieldwork

-Document purpose, procedures and conclusion for all audit procedures performance

-Follow up on outstanding matters and findings independently

We are looking for a Solution and Service Delivery Manager to ensure customer satisfaction and be responsible for the committed time, quality and maximizing service profitability.

Responsibilities

1. Delivers the solution in compliance with customer requirements and organisation’s proposal.

· Supporting pre sales team to perform quotation, schedules and feasibility study.

· Completing and validating the functional specifications with the customer.

· Writing the project management plan and making sure of its right monitoring.

· Managing project risks and related action plans.

· Managing procurement (in sense of hardware, 3rd party or any other sub contracting means).

· Managing changes (impacts and scope evolution requested by the customer or up sell) during the project.

· Reporting internally and externally on project progress and issues (responsible for alerts and escalations).

· Ensures the configuration management and archival of project artefacts.

· Delivering projects to customer in performing all related activities (acceptance…).

· Working with operation team in building the best operational strategy (monitoring, reporting, security, High Availability, performance, etc.).

· Coordinating the implementation of the content of the Operational Requirements Specification (ORS) document

· Ensuring handover to the support team or specific internal/external interface

· Providing feedback to the Product and Deployment teams with information from the field in orderto improve Solution and Services offer.

· Ensuring practices related to the project are in line with the organisation ethics and values.

2. Manages the Services Delivery project (Service Management)

· To manage the transition from project to production (handover)

Ø To attend important project milestone reviews to understand project scope and clarify the deliverables status, providing the view of operations/support and final acceptance of the transfer.

Ø To provide Operational Requirement and Specification (ORS) to the delivery team.

Ø To review the contract (Service Level Agreement), Functional Requirement and Specification (FRS).

Ø To ensure that the operation team is ready to deliver the service by go-to-production.

· To prepare and perform operational kick-off meetings with external stakeholders.

· To be responsible of the Service Level Agreement (SLA) delivery to the customer.

Ø To ensure the compliance of the SLA and to provide this visibility to the customer.

Ø To work with Operation engineer and Operation expert to deliver the service defined in SLA.

Ø To monitor that the control service deliverables (report, customer communication, platform change …) are aligned with the production processes and market expected quality level.

· To plan and coordinate preventive maintenance actions regularly (complying with contract or Key Performance Indicator (KPI)) with internal and external stakeholders in order to ensure that the solution is always up, running, and in good conditions.

· To analyze the current traffic; follow up action Implementation.

· To Lead Operation engineer / Operation expert to match customer expectations.

· To make monthly report/meetings, manage escalations, perform action plan follow up.

· To coordinate when needed all actions on customer platform (change management, project set up, campaign, etc.

· To support the operation team on communication with customers.

· To give feedback on backlog and forecast to customer service and finance.

· Continuously improve the quality of operation.

· Making sure the team, keeps the customer database up to date

3. Drives the project by ensuring customer satisfaction, committed time and quality, project profitability

· To be the main interface and escalation entry point with customers for day-to-day relationship.

· Growing long-term relationships with customers by continually seeking to increase customer satisfaction and deepen client relationships.

· Anticipating clients needs and proposing alternative delivery solutions or business solution in cooperation with sales team.

· Deal with change request from customer in cooperation with sales team. Managing and documenting any change request, help sales to ensure the customer perceive the value of the CR (up-sell).

· Applying the quality processes and using project management tools deployed in Services departments, in particular

Ø Tracking closely the time and costs spent on the project and the Estimate to Completion (ETC)

Ø Managing billing milestones within project work breakdown structure (WBS)

Ø Managing revenue recognition tasks and milestones within project work breakdown structure (WBS)

Ø Freezing the budget on a monthly basis.

· Determining ways to reduce costs without sacrificing customer satisfaction.

· Maintaining satisfaction within assigned project team and workload balancing

Key Skills and Experience

· Bachelor/Master degree in Computer Science/Engineering.

· ≥ 3 years as Project Manager/Service Delivery Manager on customer facing cloud-based/en-premises solution project.

· Fluent oral and written skills in both English and Japanese.

• Native Japanese
• Fluent English
• Good translation skills from English to Japanese and vice versa

· Excellent customer relationship management / communication.

· Experience of the operation of hosted solution (ASP service) with SLA.

· Experience in incident management and change management.

· Expertise in people management and leadership.

· Strong organizational skills.

· Ability to manage and prioritize tasks efficiently.

· Solid resource planning and problem-solving skills.

· Readiness to demonstrate a proactive attitude.

· Experience to work with the multi-national and multi-site environments.

· Experience of translation on daily basis.

· Strong teamwork skills and attention to detail.

· The following are good to have but not mandatory:

• Working experience with Japanese Mobile Network Operators (MNO).
• PMP / ITIL certification.
• Technical knowledge on solution business (e.g. network, high availability, Cloud (AWS, GCP), etc).
• Technical knowledge on mobile phone applications.
• Technical knowledge on SIM card.
• Crisis and Risk management

Stag Match® is a registered education business that has become a leading education business in the education industry. Our growing services are in-line with Singapore’ Education system, which focuses on students’ creative thinking and analytical skills.

We are looking for an Operation cum Administration Manager (Education).

Responsibilities

• Familary with MOE and Education procedure . Must have operation experience in education ( enrichment , Training centre etc.)
• Provide overall support for operations , co-ordination and general office administration through a variety of tasks related to organization and communication.
• Scheduling Courses and Coordination to stakeholder
• Plan and improve SOP .
• Plan and scheduling trainers/staffs and assignments , Co-ordinating with Trainers/staffs and Stakeholders / Schools etc
• Provide Training for new Staffs/Trainers
• Provide Customer service ,support and guide to trainees enquiries
• Provide Simple IT support to students and stakeholders
• Plan and organise regular business reviews
• Assist in preparation of monthly report and update meeting with senior management
• Develop and maintain a filing system
• Provide support in project research work
• Assist in the planning and organising of eco-system, internal engagements and transformation initiatives
• Assist in commercialisation of products and solutions
• Provide support in the marketing and promotions of the Business Innovation Centre
• Provide after course and during course support.
• Able to follow up with claims and collection of fee.
• Able to travel to branches to branches
• Able to ensure day to day smooth operation running.
• Simple Book-Keeping

Requirements

• Minimum GCE A Level/Diploma in any discipline
• Prority for those having operation with robotics / Coding / Tuition centre.
• Good communication skills and with an excellent command of English.
• Proficient in Microsoft Office
• Proactive and with a positive mentality, creative with excellent presentation, communication, negotiation and interpersonal skills
• Able to work independently and as well as a team player
• Able to lead the team and have good initiative
• Prior operations and office administration experience preferred
• Never say die attitude
• Able to work under pressure

Responsibilities:

• Provide project planning and management, resource allocation, scheduling, product documentation and coordination with end users, partners, and vendors, to ensure project is on schedule.
• Design and provide implementation of L2/L3 switches, wireless AP & controllers, firewall, Network Access Controller (NAC), and Certificate Authority for enterprise network infrastructures, as well as cybersecurity applications.
• Provide presales support, technical solution proposals and documentation for turnkey projects and tender submission.
• Manage a small team of engineers to execute projects and support presales engagement.

Requirements:

• Minimum CCNA/CCNP
• Min 5 years working experience of related role
• Strong business acumen with strong interests in keeping up-to-date with current technologies.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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