Total 1,106 customer service manager job vacancies in ngee ann polytechnic clementi campus

• Report to Sales Director
• Identify sales opportunities by identifying client's requirement
• Research and develop sales opportunities and plans
• Build and maintain good rapport with existing, potential clients, channel partners and working partners
• Present and prepare proposal/quotation to clients
• Present Monthly Sales Report
• Manage clients’ expectations and our services to achieve sales target
• Keep track of all sales opportunities and work with superior to ensure that the contracts are generated in a timely manner
• Check contracts and invoices to ensure information are accurate before sending to clients
• Achieve monthly sales target subjected to remuneration package
• Ad-hoc tasks allocated by Sales Director
• Preferably with Class 3 license
• Valid sales experience would be an advantage

Responsibilities:

1. Achieve optimal profitability and overall success by managing costs and service quality.

2. Supervise and co-ordinate daily banquet operations including control of Banquet inventory

3. Ensure set-up of banquet room, food presentation, serving, customer service and clean-up are carried out according to standards.

4. Schedule full time and part time staff to provide adequate and consistent level of service within approved/budgeted manpower cost.

5. Ensure all staff (including part time staff) are given proper training

6. Work with the Chefs, Banquet Sales and Facilities department to ensure all arrangements and details of the event are dealt with.

7. Handle customer feedback and follow up on problems which may arise from event

Any other duties as may be assigned from time to time

Requirements

1. At least ‘O’ level and above with 3-5 years of relevant experience in banquet operations and managerial position

2. Ability to establish good rapport with customers for repeat sales

3. Strong leadership and communication skills

4. Service oriented with a positive personality and comfortable with interacting with people of all levels.

ViSenze, an AI-powered Commerce Search and Discovery platform, is looking to hire a motivated and experienced Machine Learning Project Manager

We revolutionize the retail industry with product discovery solutions, processing over a billion monthly queries globally from retailers such as Myntra, Ajio, Meesho, Rakuten, Zalora, Mango, and Target

Our mission is to empower customers to 'See. Style. Shop', and we need you to help us continue to deliver this promise

RESPONSIBILITIES

Drive End-to-End Project Delivery

• In charge of end-to-end project development lifecycle(s):
  • Gather user requirements from the client
  • Scope the project in terms of technical requirements, product specifications, deliverables, performance SLAs and timelines
  • Plan project milestones and resources required
  • Provide cost estimates for budget approval
  • Lead development sprint cycles to schedule and monitor:
    • Data collection, annotation and pre-processing activities
    • Model training and iterative improvement activities
    • Model performance validation activities
    • SDK integration activities
    • Quality assurance checks activities
  • Draft project SOPs (Standard Operating Procedures)
  • Draft release notes
• Lead and coach the development team to achieve successful outcomes
• Manage project scope and schedule
• Oversee internal cost control
• Ensure quality assurance across the project deliverables
• Oversee Issue and Risk Management
• Evaluation, scoping, and impact assessment (timelines, budget) for Change Requests
• Provide timely escalations and propose suitable mitigation actions to the Product Owner

Collaborate with Functional Teams to Support Project Outcomes

• Work closely with the Data Science and Engineering teams to schedule and action the project activities
• Partner with the Finance and Legal team to ensure timely follow-ups with contractual and financial matters
• Partner with the HR team for staffing requirements
• Manage third-party vendor(s) to ensure timely delivery of services as per project timeline

Act as ViSenze’s Point of Contact with Client(s)

• Cultivate strong relationships with client(s) and client partner(s), actively engaging them to align project outcomes, deliverables, and implementation plans
• Provide advice and support to the client

REQUIREMENTS

• Bachelor Degree in Computer Science, Electrical Engineering or a related technical discipline
• At least 3 years of client-facing project/program management experience in AI/ML specific projects
• Understanding of machine learning and data science knowledge
• Process strong interpersonal, communication, analytical and data-driven problem solving skills
• Able to work independently with minimum supervision

AWESOME TO HAVE

• Hands-on experience in data science projects
• Hands-on experience in image data processing or computer vision projects

Product area

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Job description

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

Qualifications

Job responsibilities

• Take command in critical Ads incidents, ensuring coordination and communication across teams for resolution, minimizing negative user and organizational impact.
• Identify potential strategic risks to users or Google products, conduct impact assessments, and develop mitigation strategies to manage product abuse, high-stakes events, and global crises.
• Contribute to the building of a Google Ads-focused issue mitigation pod on the team and contribute to crisis management.
• Review past incidents, identifying context, root causes, and strategic actions for improvement in the business generation space, and propose, communicate, and drive initiatives to strengthen future response across Trust and Safety.
• Work with sensitive content or situations and may be exposed to graphic, controversial, or upsetting topics or content.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in Trust and Safety, policy, cyber-security, business strategy, or related fields.
• 5 years of experience in escalation management, crisis management, or a related field.
• Experience in cross-functional collaboration and stakeholder management across multiple issues.
• Experience with managing escalations and crises, and working with front-line teams and executives at the same time.

Preferred qualifications

• Experience working with engineering and product teams to create tools, solutions, or automation to improve user safety.
• Experience working with policy teams.
• Experience with Google products, infrastructure, and types of online abuse.
• Ability to work across time zones, including weekend oncall work.
• Excellent communication and presentation skills (written and verbal) and the ability to influence cross-functionally at various levels.
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.

Product area

We help inform and educate users, advertisers, partners, opinion leaders--and our own employees--about the benefits of Google's products, our distinctive company culture/values and our approach to the big public policy issues of the day. You are quick-witted, entrepreneurial and intellectually curious. To succeed in this role, you are willing to try new things and can manage numerous projects with tight deadlines. Things happen quickly at Google, and to do great work, you need to be an enthusiastic team player who can work cross-functionally with partners across PR, Communications, Marketing, Product, and beyond.

Job description

As a member of the Global Communications & Public Affairs team, you will work cross-functionally to help communicate with journalists and other thought leaders; devise specific communications materials and campaigns; engage in face-to-face meetings with commentators and other opinion formers; and develop print and web-based material supporting these campaigns. We're looking for great communicators who can understand complex issues and explain them in person and also via well written, simple blog posts, FAQs, video scripts and more.

Qualifications

Job responsibilities

• Work with leaders and cross-functional teams (policy, marketing, engineers, operations, site leads, site program managers) to create and lead effective internal communications to our employees.
• Create strategic, multimedia communications campaigns to engage and inform employees across Asia Pacific (APAC).
• Write brief communications, presentations, talking points and change communications. Create engaging and creative visual content.
• Lead the organization and execution of regional events, both in-person and virtual.
• Recommend solutions to enhance and build strong culture in our offices.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in internal and executive communications.

Preferred qualifications

• Experience providing communications guidance to executive leaders and devising communications strategy.
• Understanding of the tech industry and knowledge of how to use communications strategies to achieve strategic business goals.
• Ability to think, plan and execute on multiple projects simultaneously in an organized fashion, and work efficiently with a global team of colleagues and cross-functional stakeholders.
• Ability to work and maintain good judgment in fluid and high-stress environments.
• Excellent problem-solving skills.

Role Overview
We are looking for a dynamic and innovative Creative Manager / Director with a strong background in branding, marketing, and digital media to lead creative initiatives within the blockchain and cryptocurrency space. The ideal candidate will bring visionary ideas, oversee multi-channel campaigns, and play a pivotal role in crafting our brand narrative to captivate and inspire audiences worldwide.

Key Responsibilities

• Creative Strategy: Develop and implement comprehensive creative strategies that align with brand objectives and drive engagement across various channels.
• Campaign Development: Lead the conceptualization, design, and execution of integrated marketing campaigns, including digital, social media, content, and experiential initiatives.
• Brand Management: Shape and maintain a strong, consistent brand identity that resonates with target audiences, ensuring all creative output aligns with the brand's mission and values.
• Team Leadership: Manage and mentor a team of designers, copywriters, and multimedia specialists, fostering a collaborative and high-performance environment.
• Market Research & Trend Analysis: Stay informed on industry trends, consumer insights, and creative best practices to ensure innovative and relevant content.
• Cross-Functional Collaboration: Work closely with product, marketing, and business development teams to align creative efforts with strategic goals and to ensure cohesive messaging.
• Project Management: Oversee timelines, budgets, and resources to ensure timely and efficient delivery of creative projects.

Qualifications

• Bachelor’s degree in Marketing, Design, Communications, or a related field.
• 7+ years of experience in creative roles within branding, advertising, or digital media; experience within the technology or blockchain sector is an advantage.
• Strong portfolio showcasing creative leadership, high-quality design, and successful brand campaigns.
• Proficient in design and editing software (e.g., Adobe Creative Suite) with a solid understanding of digital and social media platforms.
• Excellent communication and presentation skills, with experience pitching ideas and influencing key stakeholders.
• Strong project management skills, with a proven ability to lead multiple projects from concept to execution.

Personal Attributes

• Highly creative and strategic thinker with a passion for storytelling.
• Adaptive to a fast-paced, innovative environment.
• Team-oriented with strong leadership qualities.

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Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Role Overview
We are seeking an experienced Investment Manager / Director with a deep understanding of the blockchain and cryptocurrency sector. The successful candidate will lead investment strategies and manage high-stakes investments in blockchain technology and digital assets, making pivotal contributions to our growth within this rapidly evolving market.

Key Responsibilities

• Investment Strategy: Develop and execute investment strategies focused on blockchain, cryptocurrency, and digital assets to maximize returns.
• Deal Sourcing: Identify, evaluate, and pursue high-value investment opportunities, partnerships, and collaborations within the blockchain ecosystem.
• Due Diligence: Conduct thorough due diligence on potential investments, including financial analysis, market assessment, and risk evaluation.
• Portfolio Management: Oversee and manage a portfolio of investments, monitoring performance, identifying areas for value creation, and recommending strategies for growth.
• Market Analysis: Stay abreast of market trends, regulatory changes, and emerging technologies in the cryptocurrency and blockchain sectors.
• Relationship Management: Cultivate and maintain strong relationships with potential partners, industry leaders, and key stakeholders.
• Reporting: Prepare and present detailed investment reports and performance analysis to the executive team and relevant stakeholders.

Qualifications

• Bachelor’s degree in Finance, Business, Economics, or a related field; MBA or advanced degree is a plus.
• 7+ years of experience in investment management, with a significant focus on blockchain and cryptocurrency investments.
• Demonstrated success in sourcing and closing deals in the blockchain or technology sectors.
• Deep knowledge of blockchain technology, digital assets, and the cryptocurrency market.
• Strong analytical and quantitative skills, with the ability to assess risk and perform detailed financial analysis.
• Familiarity with regulatory frameworks related to digital assets and cryptocurrency in key global markets.

Personal Attributes

• Strategic thinker with a results-driven approach.
• High degree of integrity and commitment to professional ethics.
• Adaptable and able to thrive in a fast-paced, evolving environment.

-------------

Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

About The Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

In this role, you will collaborate closely with various teams within the company, including marketing and operations. You will play a critical part in driving new business opportunities and expanding our market presence. You will be responsible for identifying potential clients, nurturing relationships, and developing tailored travel solutions that meet the diverse needs of our customers. Your ability to analyze market trends and customer preferences will be essential in shaping our offerings and staying ahead of the competition.

Job Responsibilities

• Handling of sales enquiries, tour bookings, customizations, and amendments.
• Prepare sales quotations, tour proposals and itineraries for customers.
• Assisting with sales outreach, cold calling, EDMs etc.
• Generate leads, reach out to potential clients, pitch and close sales.
• Coordinating with Ops team in relation to sales matters.
• Assist in operational procedures i.e customization of tours, tour logistics and on the ground management.
• Data entry to ensure all sales records, databases are up to date.
• Assist in post-sales work which includes following up with client experience, getting reviews.
• Liaising with clients, vendors, and suppliers on behalf of managers.
• Communicate and liaise with finance team with regards to invoices and payments.
• Work with internal and marketing teams to achieve company strategic objectives and goals.
• Perform any other ad-hoc duties as assigned.

Job Requirements, Skills and Experience

• Strong communication, negotiation, and interpersonal skills.
• Ability to work indenpendtley and as part of a team.
• Proficient in Microsoft Office Suite and CRM software.

Education

• Studied Business Administration, Marketing, or a related field.
• Proven experience in Business Development or Sales, preferably in the travel industry is a plus

Beautician Trainee – Future Branch Manager & Trainer Path

Are you passionate about beauty and ready to embark on a career where you can grow and make a difference?

Join us as a Beautician Trainee and begin your journey with the potential to advance into a Branch Manager and Trainer role. We welcome candidates with little or no experience, as we provide all the training you need to succeed!

Role Responsibilities:Specialized Treatments: Perform dedicated beauty services including scar and stretch mark repair, Pink Glow treatment, lash lifts, and teeth whitening.

Client Engagement: Provide welcoming and simple reception services to create a positive experience for clients.

What We Offer:Comprehensive Training: Learn directly from our founder, Joey, with guidance in professional beauty techniques as well as soft skills like communication, grooming, and personal image.

Growth-Oriented Path: This role offers a unique opportunity to advance into a management or training position.

Work Schedule: 5.5-day work week, with one weekend and one weekday off.

Annual Leave: 10 days to support work-life balance.

No Sales Pressure: Your focus is on providing quality service, not sales.

Breaks & Allowances: Enjoy a daily lunch break and a dinner allowance.

Performance Bonus: Recognizing and rewarding your dedication and progress.
If you're eager to grow in the beauty industry and passionate about providing excellent client care, we’d love to have you join our team!

WHAT YOU WILL BE DOING

Acquisition/Divestment:

• Monitoring, identifying and originating new development and/or value-add opportunities in Singapore across the asset classes including residential, commercial, industrial/business parks and mixed-use projects.
• Developing and managing relationships with developers, investors, and builders to enable the execution of capital partnership strategies for new and existing development projects.
• Structuring and negotiating key commercial terms in relation to definitive agreements needed for existing and new projects.
• Closely monitoring market pulse, transactions and sentiments, employing data analytics to identify trends, present a coherent and comprehensive picture of the market.
• Reporting regularly on changes to government policies including cooling measures, land supply and other factors influencing development profits and decisions.
• Preparing board papers and approval memos, as well as negotiating the key transactional terms and joint venture agreements where applicable.
• Collaborating with internal teams such as Group legal, tax and FPS sales and marketing teams, and external consultants to finalise each deal.
• Ensuring accurate and complete documentation of transactions, sites available for sale and proper knowledge management of past and ongoing deals.

Redevelopment / Asset Enhancement Initiatives (AEI):

• Planning and executing redevelopment of existing strategic assets or new brownfield opportunities on a highest and best use basis.
• Working closely with the Development & Projects teams and asset operators to execute the redevelopment and AEIs within the target returns and underwriting value.
• Monitoring and tracking asset performance throughout the redevelopment / AEI

New Businesses:

• Mentoring junior analysts and executives to undertake market research and feasibility studies based on market demand, supply, selling prices, rentals, total development cost, profitability, risk analysis and sensitivity metrics.
• Keeping a close connection with the real estate market through a network of developers, agents and consultants to size up potential new business opportunities for FPS.
• Identifying and evaluating new business opportunities through the formulation of well-thought out and comprehensive business plans to originate new areas of growth for FPS.

WHAT WE ARE LOOKING FOR

• Degree in Real Estate, Business or Finance
• Minimum 2-3 years of experience in related field
• Proficient in Financial Modelling
• Proficient in the use of Excel, Word and Powerpoint
• Excellent analytical, oral communication and writing skills
• Independent, resourceful
• Passion for excellence and keen sense of curiosity of the Singapore property market
• A good mix of quantitative and qualitative analytical skills set, coupled with a team playerwith strong interpersonal skills

About The Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

In this role, you will be responsible for full set of accounts, including daily accounting tasks such as payment reconciliation, invoicing, and billing. You will work closely with our internal team as well as external stakeholders on payment matters.

Job Responsibilities

• Perform daily accounting tasks, including recording and reconciling financial transactions such as income, expenses and payments.
• Create, review and send invoices promptly to ensure on-time receivables.
• Verify and process bills, claims and payments following the company's payment cycle.
• Liaise with relevant departments & external stakeholders relating to AP/AR matters.
• Collaborate with internal teams to reconcile and resolve discrepancies in receipt and payment matters.
• Assist with financial compliance matters, including audits, taxation (GST, Corporate Tax) and corporate secretarial duties (annual filing, company resolutions)
• Ensure the secure handling of confidential Finance records and proactively address and escalate issues to management.
• Continuously identify gaps in Finance processes and implement improvements to enhance efficiency and effectiveness.
• Provide timely and comprehensive reporting to management, ensuring accuracy and completeness of Finance information.
• Perform any other Ad Hoc duty assigned.

Job Requirements

Skills and Experience

• Excellent communication, organizational, and analytical skills.
• Proficient in Microsoft Office Suite and HR/Finance software.
• Attention to detail and ability to handle confidential information.

Education

• Studied Finance, Business Administration, or a related field.
• Strong knowledge of finance principles.

About The Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

As a Social Media Manager and Content Creator at Woopa Travels Singapore, you will play a pivotal role in developing and executing marketing strategies to promote our travel services and destinations. You will be responsible for creating engaging content, managing social media channels, and analyzing market trends to ensure our brand remains competitive. Your creative and analytical skills will help drive customer engagement and enhance our market presence. This role requires a dynamic individual with a passion for travel and a keen understanding of the latest marketing techniques and tools.

Job Responsibilities

• Conduct research and identify social media trends, insights, and best practices.
• Develop social media strategies aligned with business goals together with the marketing manager.
• Stay up-to-date with the latest social media trends, tools, and technologies.
• Create engaging and high-quality content for various social media platforms, including but not limited to Facebook, Instagram, LinkedIn, and TikTok.
• Able to manage the social media calendar and ensure timely publication of content independently with minimal supervision.
• Able to design visuals (statics, video, GIFs) to be posted on online and social media platforms.
• Build and nurture a community on social media platforms by responding to comments, messages, and mentions promptly and professionally.
• Foster positive relationships with followers, influencers, and industry partners.
• Able to monitor, track, analyze, and report on social media performance using analytics tools bi-weekly and monthly, and thereafter suggest and implement immediate action steps where necessary.
• Provide insights and recommendations to optimize content and improve engagement.
• Work closely with the marketing, content, and design teams to create cohesive and compelling social media content.
• Able to speak to and coordinate with external partners, influencers, and agencies when necessary with supervision from manager.
• Able to convey content ideas clearly to the local team to share workload or if content needs to be taken on the ground.
• Perform other adhoc duties as assigned.

Job Requirements

• Studied Marketing, Communications, or a related field.
• Experience in social media management, preferably within the travel and tourism industry.
• Proven track record of developing and executing successful social media strategies.
• Strong understanding of social media platforms, trends, and analytics tools.
• Strong command of English language and excellent written and verbal communication skills.
• Creative thinker with the ability to generate innovative and trendy ideas.
• Ability to work independently and as part of a team.
• Intermediate skills in using creative design tools (Photoshop, Lightroom, Premiere Pro, After Effects, Final Cut Pro, Capcut etc.)
• Experience with paid social media advertising is a plus.

About The Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

In this role you wil assist with HR functions like recruitment, event planning, and policy implementation. If you are someone who is eager to contribute to the growth and efficiency of our company, this is an excellent opportunity for you!

Job Responsibilities

• Oversee all administrative tasks related to HR, encompassing recruitment, HR events, and policy management.
• Manage the end-to-end recruitment process, including sourcing, screening, interviewing, and onboarding of new employees.
• Conduct exit interviews and facilitate proper off-boarding process for departing employees.
• Coordinate and deliver comprehensive employee orientation and training programs.
• Maintain meticulous documentation of all HR records, including Employee P-files, employment contracts, HR forms, company letters, and appraisals, ensuring confidentiality and accuracy.
• Monitor and manage employee movement, leave usage and approvals in alignment with company policies.
• Ensure proper documentation and tracking of company assets in the HR system, including asset assignment and return by company staff.
• Handle all administrative tasks related to HR grants and support, actively seeking out opportunities for such assistance.
• Proactively address and escalate employee feedback and issues to management for resolution. Collaborate with the management team to uphold company HR policies and resolve discrepancies in HR matters.
• Plan and execute employee relations activities to foster company cohesion and morale.
• Represent the company at HR events such as career fairs and company tradeshows.
• Manage all platforms and external communication channels pertaining to HR, including LinkedIn.
• Assist in the development and implementation of HR policies and procedures to support company objectives, including participating in HR projects and initiatives aimed at promoting organizational development and employee engagement.
• Identify gaps in HR processes and implement improvements to enhance efficiency and effectiveness continually.
• Stay abreast of employment laws and regulations, ensuring compliance and
  assisting with HR compliance matters, including manpower audits and updates to MOM.
• Provide timely and comprehensive reporting to management on HR-related metrics and information, ensuring accuracy and completeness.
• Perform any other ad-hoc duties as assigned

Job Requirements

Skills and Experience

• Excellent communication, organizational, and analytical skills.
• Proficient in Microsoft Office Suite and HR/Finance software.
• Attention to detail and ability to handle confidential information.

Education

• Studied Human Resources, Finance, Business Administration, or a related field.
• Strong knowledge of HR practices and Finance principles.

About The Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

The perfect candidate is a dedicated team player who is enthusiastic about the travel and education sectors, and will be instrumental in ensuring the smooth operation of tours. If you are seeking growth and eager to challenge yourself in the expanding travel industry post-pandemic, this opportunity is ideal for you!

Job Responsibilities

• Coordinate pre tour work, which include planning of tours, tour logistics, liaising with tour guides and external vendors
• Coordinate post tour work such as collection of customer feedback.
• Ensure that tours run smoothly and maintain high standard of tours
• Provide feedback and work with internal teams (e.g sales) to enhance customer experience
• Assist in ground management by providing support to tour guides and operational staff.
• Involve in searching and scheduling of manpower
• Manage inventory tracking and ensure that all necessary equipment and supplies are available, well-maintained, and ready for use for each tour
• Conduct thorough risk assessment and develop risk management strategies
• Represent the company and interact with clients in a professional and presentable manner.
• Assist in procurement of goods and services required for tours and develop partnerships with suppliers
• Assist in product development and development-based projects.
• Monitor, track and report on feedback and online reviews (e.g. Google My Business, TripAdvisor, Facebook).
• Perform other ad-hoc and admin duties as assigned

Job Requirements

• Studied Tourism, Hospitality Management, Business Administration, or related field.
• Working experience in tourism-related industry is a plus
• Excellent communication skills and computer literacy
• Great coordination skills and attention to detail
• Personable and fluent in English

About The Company

Founded in 2015, Woopa Travels is a new generation travel agency and destination management company. We re-invent the travel experience and combine adventure with professional storytelling to create quality experiences for every traveller. The Company manages the following leading tour operator brands: Monster Day Tours, Lion Heartlanders and UBE.

In this Digital Marketing and Content writer role at Woopa Travels Singapore, you will be responsible for developing and implementing comprehensive digital marketing strategies, setting up and optimizing digital ads, and analyzing website traffic and user engagement metrics to drive data-driven improvements. Your expertise in SEO trends and algorithms will ensure that our content remains relevant and ranks high in search engine results. You'll create high-quality, SEO-optimized content for our website, blog, and social media platforms, conduct thorough keyword research, and write both short-form and long-form articles.

Job Responsbilities

• Able to develop and implement comprehensive digital marketing strategies to enhance brand visibility and attract potential customers.
• Has knowledge in setting up digital ads and able to monitor and analyse website traffic, user engagement metrics, and keyword performance to measure the effectiveness of content and make data-driven improvement.
• Optimize existing content to improve search engine rankings and user engagement, ensuring that the content is up to date, relevant and accurate.
• Stay up to date with the latest SEO trends, algorithms, and best practices to implement effective optimization strategies.
• Create high-quality, SEO-optimized content for our website, blog, social media platforms and other digital channels.
• Conduct thorough keyword research to identify relevant and high-ranking keywords and incorporate them strategically into content.
• Write a mix of short-form and long-form articles, covering various topics related to tourism in Singapore and Asia Conduct periodic content audits to identify gaps, areas for improvement and opportunities for new content creation.
• Collaborate with the marketing team to develop content strategies that align with our brand identity, marketing goals and SEO objectives.
• Collaborate with other team members, such as graphic designers, social media specialists, and marketing managers, to ensure content consistency and alignment across all channels.

Job Requirements

• Degree / Diploma in Marketing or related fields.
• Minimum 2-year experience in digital marketing and content writing for a marketing agency, advertising or tourism agency based in Singapore (or other foreign entities similar to that of Singapore market)
• Excellent command of written and spoken English
• Has experience (while not completely reliant) in using ChatGPT and other AI-generative tools to generate engaging and informative tourism articles, travel guides, blog posts and promotional materials

Product area

The Business Operations and Strategy team at Google plays a critical role in defining and driving strategic, operational and organizational improvements across the company. Also known as "BizOps", the group operates like an internal consulting group working on a range of critical projects and issues. BizOps creates strategies for promoting growth of our products like YouTube, Chrome and Mobile. They handle issues around partner development, strategy work in emerging markets such as Africa and India, as well as pricing strategies across our B2B and consumer products. The BizOps team is at the forefront of Google's fast-moving strategic priorities, addressing operational challenges and enabling innovation.

Job description

Google Shopping helps connect people with retailers at every moment of their shopping journey in and out of the store. With the launch of Shopping Actions, users now have an easy way to shop for products across Google Search, Assistant, and Shopping Express with a universal cart, whether they’re on mobile, desktop or even a Google Home device.

Additional job description

Google Shopping is a dynamic team with an emphasis on innovation and collaboration. You will collaborate with your peers and engage across tiers and markets for the benefit of all Google Shopping merchants driving business forward on topics like business impact/growth, product adoption, customer satisfaction, and team culture. In this role, your work will be assessed against shared quarterly output Key Performance Indicators (KPIs) and individual expectations related to organizations business objectives. You will be joining a multi-cultural team with a strong emphasis on culture, well-being, Diversity, Equity, and Inclusion (DEI), and learning and development, allowing you to pursue personal growth plans with the support of mentors, coaches, and peers whilst actively engaging in and shaping organizational culture.

Qualifications

Job responsibilities

• Work with advertisers across across APAC (mainly China) to assist on their shopping campaign in EEA+CH. Help advertisers grow their EEA+CH export footprint and ROI
• Plan & Execute Shopping Campaign Reviews and client workshops or marketing events in country
• Develop and maintain strong 1:1 relationships with merchants and team members to understand their priorities and manage expectations
• Lead strategic discussions with the merchants’ key decision makers to design and implement plans for Shopping optimisation and growth
• Analyse data and trends in order to create meaningful insights for your merchants. Gather and interpret key customer feedback, issuing recommendations to the business on how to delight our merchants.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 3 years of experience in technology sales or working with customers in a sales role.
• Ability to communicate fluently in English and Mandarin (Chinese) to communicate with different regional customers and stakeholders.

Preferred qualifications

• Strong analytical capabilities (e.g., Google Sheets) and excellent communication/presentation skills
• Ability to synthesize business insights and inform business strategy
• Influential approach to understanding and aligning stakeholder needs
• Effective collaboration with support teams to troubleshoot customer issues and provide outstanding customer service
• Client service/account management experience, ideally within e-commerce or with an omnichannel retailer
• In-depth expertise in shopping ad types

We are looking to hire a highly motivated, experienced, Project Manager for the National Platform - Multi User Wafer Fab (MUWF).

Competencies

• Experienced in semiconductor fab infrastructure construction and outfitting projects
• At least 5 years of relevant experience as Project Manager.
• Good understanding of semiconductor fabrication processes, cleanroom standards, and equipment, including HVAC, electrical, and plumbing systems tailored for Fab environments.
• Strong written and verbal communication skills to convey project plan, progress and issues clearly to various stakeholders.
• Ability to work as a team various departments and stakeholders to achieve goals including providing guidance to external contractors.
• Knowledge of quality standards and practices to ensure that project meet required specifications.
• PMP (Project Management Professional) & LEED Certification will be an advantage

Responsibilities:

• To work with user stakeholders and ensure that their requirements for the cleanroom infrastructure are communicated timely to JTC, consultant and contractors
• To attend all designated project meetings with JTC, consultant and contractors to represent users’ interests and ensure ASTAR requirements are taken into consideration.
• To coordinate with ASTAR internal groups and be the interface with JTC, consultant and contractors for project related matters resolution including recording of all assets
• To manage the project with JTC, consultant and contractors to ensure fitting out progress according to agreed timeline and to escalate to management any significant delays.
• Close liaison with JTC and its consultant and contractors on tools (equipment) installation, supervise and coordinate the activities of the user stakeholders’ vendors and contractors.
• To ensure commissioning, certification, and validation processes for cleanrooms are completed by JTC and its consultant and contractors to ASTAR’s satisfaction.
• To conduct inspections of ASTAR tenanted areas with JTC, consultant, contractors to identify defects and see through till rectification before takeover of the facilities.
• To periodically update ASTAR management on outfitting project progress at key milestones

We are looking to hire a highly motivated, experienced, Project Manager for the National Platform - Multi User Wafer Fab (MUWF).

Competencies

• Experienced in semiconductor fab infrastructure construction and outfitting projects
• At least 5 years of relevant experience as Project Manager.
• Good understanding of semiconductor fabrication processes, cleanroom standards, and equipment, including HVAC, electrical, and plumbing systems tailored for Fab environments.
• Strong written and verbal communication skills to convey project plan, progress and issues clearly to various stakeholders.
• Ability to work as a team various departments and stakeholders to achieve goals including providing guidance to external contractors.
• Knowledge of quality standards and practices to ensure that project meet required specifications.
• PMP (Project Management Professional) & LEED Certification will be an advantage

Responsibilities:

• To work with user stakeholders and ensure that their requirements for the cleanroom infrastructure are communicated timely to JTC, consultant and contractors
• To attend all designated project meetings with JTC, consultant and contractors to represent users’ interests and ensure ASTAR requirements are taken into consideration.
• To coordinate with ASTAR internal groups and be the interface with JTC, consultant and contractors for project related matters resolution including recording of all assets
• To manage the project with JTC, consultant and contractors to ensure fitting out progress according to agreed timeline and to escalate to management any significant delays.
• Close liaison with JTC and its consultant and contractors on tools (equipment) installation, supervise and coordinate the activities of the user stakeholders’ vendors and contractors.
• To ensure commissioning, certification, and validation processes for cleanrooms are completed by JTC and its consultant and contractors to ASTAR’s satisfaction.
• To conduct inspections of ASTAR tenanted areas with JTC, consultant, contractors to identify defects and see through till rectification before takeover of the facilities.
• To periodically update ASTAR management on outfitting project progress at key milestones

Key Responsibilies:

• Client Support and Relationship Management:

1. Act as the main point of contact for key accounts, handling their day-to-day inquiries and requests.
2. Provide prompt and accurate responses to client queries regarding products, services, and order status.
3. Build and maintain strong, positive relationships with key clients to ensure their satisfaction.

• Order Management and Coordination:

1. Manage and process client orders, ensuring accuracy and timely delivery.
2. Coordinate with internal teams (e.g., sales, logistics, production) to fulfill customer requirements.
3. Monitor the progress of orders, resolving any issues that may arise.

• Issue Resolution:

1. Address client complaints or concerns in a timely and effective manner, ensuring issues are resolved to the client’s satisfaction.
2. Proactively identify potential issues and take action to mitigate them before they impact the customer experience.

• Client Feedback and Reporting:

1. Gather and report on client feedback, ensuring it is communicated to relevant internal teams for continuous improvement.
2. Prepare regular reports on account activity, client satisfaction, and key performance indicators (KPIs).

• Collaboration and Cross-Department Communication:

1. Work closely with the sales and account management teams to ensure alignment on client strategies.
2. Collaborate with other departments (e.g., finance, logistics, product development) to resolve client-related issues.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Company Profile:

Ezyhealth Holdings Pte Ltd, started in 1999 was listed in the Stock Exchange of Singapore in 2000. It underwent a reverse takeover in 2006 and it is now a private company. From its beginning as a Healthcare IT company, it has morphed into several businesses deep in the medical and healthcare industry.

Job responsibilities:

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.