Total 92,714 customer service manager job vacancies in Singapore

If you have a passion for education and the drive to make a positive impact in students' lives, we invite you to apply for the Centre Manager position. Join us in shaping the future of education and delivering exceptional learning experiences to our students.

Job Description

• To lead and oversee the day-to-day sales and operations of an award wiinning enrichment centers.

As the Center Manager, you will be.

• Responsible for ensuring the center's success by delivering exceptional service, building strong customer relationships,
• Achieving sales targets and promoting operational excellence.
• Your passion for education and dedication to providing the best learning experience for the students will be the driving force behind your success in this role.
• You will lead your center's team to achieve the center's sales target.

Delivering Service Excellence:

• You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team,
• You take the lead in building and managing strong relationships withcustomers, making sure that valuable customers are taken care of and have their needs met.

Delivering Operational Excellence:

• You are accountable for managing the facilities, resources and equipment in your center. You will also ensure that safety protocols are adhered to.

Leadership and team management:

• The center manager leads and fosters a positive work environment.
• You establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork.
• You set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Job Requirements

• Diploma or degree in any discipline
• Min. 2 years' experience in the industry management experience preferred.
• Strong sales and customer relationship management skills.
• Excellent communication and interpersonal abilities.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• Able to work independently to resolve problems.
• A passion for education and commitment to delivering outstanding service.
• Results-oriented mindset

Other Information

• 44hrs work per week. 5 days work week
• Work 4 weekdays: 12:30pm to 9:30pm and 1-weekend from: 8:30am to 6:30pm
• Based in North Woodlands, candidates need to be comfortable to be assigned to or travel to other centers based on operational needs.
• We offer a competitive salary package, Basic $5K with performance-based incentives, annual performance bonus and opportunities for professional growth and advancement.

Interested candidates kindly send in your resume, we regret only shortlisted candidates will be notified.

EA License No. 14C7092

EA Registration No. R1110882 (Lee Ming Er)

Hiring: Brand Marketing Manager

SGD $3000 to $4000

Must have marketing and/or videography experience.

Develop and execute a cohesive content strategy that aligns with our brand identity and marketing goals.

Plan and execute photo and video shoots, including concept development, location planning with the sales team and interior designers/architects.

Ensure content and products featured is visually compelling and on-brand.

Analyze content performance metrics to inform future content creation and strategy adjustments.

Stay up-to-date with trends in short-form content and recommend innovative ideas to keep our brand at the forefront of the industry.

Collaborate with sales teams to ensure a consistent brand message and visual identity across all platforms.

Updating our brochure and fabric catalog

Adhoc duties

Apply by sending your resume to Ken at +65 9630 0807

1. Handle daily phone call.
2. Able to dealing with customer’s feedback.
3. To answer customers’ enquire and complain promptly.
4. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions are taken.
5. Daily office admin work.
6. To be a good listener and able to interacting with a diverse group of customers and colleagues.
7. Quick response to customer’s issues by actively find a solution and making a right decision
8. Preparation of sale and sale-related reports on a timely basis.

Position: Operations Manager (Agritechnology)

Salary: $4000-$5300 (depends on experience)

Working hours: 12 hours shift

Requirement:

- Have relevant experience in the operation of fish farm

- Able to work outdoors for long period

- Manage and plan the work duties for fishery workers

- Hands on in the daily operation of the farm

Interested, please send us your resume. We regret that only shortlisted candidates will be notified.

EMPLOYMENT HUB INTERNATIONAL PTE LTD

EA Personnel No: R1658286

EA License No: 24C2159

job Scope

· Manage incoming calls

· Support sales team in job processing and coordination of orders

· Obtain production requirement and updates from customers

· Prepare documents and coordinate shipments

· Sustain good relationship with customers, co-workers and colleagues through interactive communication.

· Training provided

Requirement

· Minimum GCE 'O' level / Higher Nitec / Diploma

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.

About the Opportunity

We are looking for an Account Manager to join our expanding Account Management Team.

The Account Management role is designed to manage the relationship between FCM and agreed clients. These clients will be provided with integrated travel management program in accordance with agreed service level agreement. The strategic intent of these programs will be to deliver saving though spend leverage, tightened program control and optimum operational services.

The purpose of the Account Manager is also to drive client profitability, retention of accounts and grown the number of FCM served provided to the client.

Key duties and responsibilities

• Drive consolidation by ensuring the client directly procures all products and services from FCM including air, hotel, car, rail, ground transport, insurance and VIP Services.
• Promote and sell FCM’s value added services including expense management solutions, reporting, payment solutions, hotel programs, online technology, insurance programs and event management
• Develop and execute a travel cost management business plan detailing objectives, strategies and measurable targets for savings
• Drive common service delivery to the client in accordance with agreed Service Level Agreements and ensure an effective feedback/complaints management process is in place
• Build and maintain effective working relationships with key procurement executives, travel bookers, travelers and preferred suppliers to optimise the success of the travel program for the benefit of our clients and FCM
• Conduct formal reviews of the client’s travel program to ensure program objectives are met
• Utilise and update CRM system for all client activity

We’d love to hear from you if you have...

• Commercial related experience in a corporate B2B environment is a plus.
• Excellent listening skills – must have demonstrated ability to identify client needs and be solutions focused
• Persuasive and unafraid to negotiate; has good business acumen
• Proficient with Microsoft tools - Word, Excel & Powerpoint and comfortable with technology for reporting and CRM
• Ability to analyse data & presenting insights and recommendations in a professional manner
• Written and verbal communication skills in English
• Good team player
• Great attention to detail, can managed deadlines and able to multi-task while efficiently managing priorities
• Demonstrates self motivation and personal excellence by showing personal determination and resilience and is optimistic in changing circumstances.
• A competitive, performance based remuneration package is offered based on experience and skills.

Are you ready to elevate your career in travel management? Apply with FCM today!

FCM Asia is an Equal Opportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success! We work in a team work environment where we maintain a favourable working relationship with co-workers in all departments to foster a culture of trust and mutual respect.

By joining the team, you'll discover first hand why we're recognised around the world as an outstanding employer. In addition, our company founder strongly believes the success of our business relies on the success of our people.

Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 142 million registered learners as of December 31, 2023.

Coursera partners with over 325 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.

Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.

We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. As a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates.

Job Overview:

As an Enterprise Account Executive at Coursera, your mission is to consistently surpass quarterly and annual sales quotas by leveraging your expertise in prospecting, developing, and closing new government sales opportunities. Crafting strategic territory plans, you will proactively drive revenue growth within your designated area, focusing on acquiring net new logos to expand Coursera's market presence. Drawing on your in-depth knowledge of industry trends, you will consult and support prospective customers, ensuring Coursera's solutions align seamlessly with their needs. Together, we are redefining how individuals acquire knowledge and skills, and we invite you to be a driving force as we transform lives through learning.

Responsibilities:

• Effectively prospect, develop, and close new government sales opportunities; create strategic territory plan and drive revenue within that territory
• Drive new business with net new logos
• Meet and exceed all quarterly and annual sales quotas
• Accurately forecast quarterly and monthly sales
• Use in-depth knowledge of industry trends to consult and support prospective customers
• Be the voice of Coursera’s partners, sharing customer-driven insights across Coursera, including product, engineering, business development, and legal

Basic Qualifications:

• 4+ years experience selling Enterprise SaaS solutions to government agencies
• Demonstrated experience selling enterprise solutions into large/complex accounts and over-achieving quarterly and annual sales targets
• Business development and revenue closing sales experience
• Ability to travel 25% of the time to customer meetings, trade shows, and events as needed

Preferred Qualifications:

• Enterprise sales experience at a SaaS company
• Experience consistently exceeding quota of $1 Million+, with proven success in accurately forecasting targets, and achieving sales commits
• Ability to hold your own in meetings with senior executives from prospective partners and speak as a thought leader and visionary in the learning space
• Strong written and verbal communication skills, strong analytical and creative problem solving abilities, excellent interpersonal skills, organizational, and operational skills
• Entrepreneurial drive and ability to work autonomously in fast moving, quickly-changing environments

If this opportunity interests you, you might like these courses on Coursera:

• Business Strategy
• Business Analytics
• Influencing People
• Customer Analytics

#LI-NL1

Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at [email protected].

For California Candidates, please review our CCPA Applicant Notice here.

For our Global Candidates, please review our GDPR Recruitment Notice here.

Service Delivery Manager

Job Description & Requirements

Our esteem client is looking for a Service Delivery Manager

The Service Delivery Manager ensure IT Infrastructure Service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary

Responsibilities:

• Good in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Involved in managing the IT Service Delivery Operation and Management.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Managing Service Delivery Contracts with customers. Negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Involved in Service Delivery Management.

Requirements:

• Strong in Service Delivery Management.
• Knowledgeable in IT infrastructure, system and networking.
• Experience in Managed Service Scheduling, Budgeting, Delivery and Management.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Min. 5 years of Service Delivery Management.
• Good Degree in Electrical, Electronic Engineering

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

Kelvin Lee (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Scope & Responsibilities:

- Handle full set accounts

- Preparation of Statutory report

- Preparation and filling of GST

- Support sales team members to develop professional and excellent working relationship with clients

- Liaison with clients on Accounts & Tax related matters

- Assist in other corporate secretarial, administration and adhoc duties

Monday to Friday Work Week

930am to 630pm

Genting Lane

Good working environment

Prior experience in accounting / audit firm will be a plus

Team player

Sales/ Account Manager or Executives x 3

· Formulate and implement sales strategies to achieve individual and team sales targets.

· Identify and develop potential clients

· Respond to inquiries from potential clients through various online and offline channels and provide comprehensive consultation to address clients’ enquiries.

· Develop strategic network from leads generated through marketing activities.

· Attend to walk-in customers in the show room.

· Foster strong and sustainable business relationships with new and/or existing clients and ensure customer satisfaction with our products and services.

Job Requirement

· “N”/ "O"/ "A" Level, Diploma or Degree Holder.

· Working experience in direct sales or customer services or interested in sales related role are welcome to apply.

Salary: Depending on experience + Commission + allowance etc

Location: Near to Labrador MRT

Interested candidates are welcome to email resume to [email protected] and CC to [email protected]

About the role: We are seeking a highly skilled and experienced Healthcare Program Manager to join our Global Transformation Company. As a Program Manager, you will be responsible for overseeing and managing various programs within our hospital, ensuring their successful execution and alignment with organizational goals. This role requires exceptional organizational, leadership, and problem-solving skills, as well as the ability to collaborate effectively with cross-functional teams.

Responsibilities:

• Define, plan, and execute programs in accordance with strategic objectives.
• Develop and maintain program budgets, ensuring effective allocation of resources.
• Establish and maintain relationships with stakeholders, including hospital staff, management, and external partners.
• Provide guidance and support to project managers to ensure successful program implementation.
• Monitor and evaluate program performance, making adjustments as necessary.
• Identify and mitigate risks and issues that may impact program success.
• Collaborate with cross-functional teams to ensure timely completion of program deliverables.
• Foster a positive and collaborative work environment, promoting teamwork and professional development.

Qualifications & Experience:

• Bachelor's degree in healthcare administration, business management, or a related field.
• Proven experience in program management within the healthcare industry.
• Strong knowledge of healthcare regulations and compliance guidelines.
• Exceptional leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to analyze complex data and make strategic decisions.
• Proficiency in project management software and tools.
• Demonstrated ability to prioritize and manage multiple projects and deadlines effectively.

Skills:

• Outstanding interpersonal and communication skills.
• Expertise in Program Management and Clinical Adoption strategy implementation.
• Strong planning, organization, and time management skills.
• Proficiency in Clinical Information Systems design, build, and implementation.
• Demonstrable success in stakeholder interactions, delivering aligned solutions.
• Familiarity with clinical environments and terminology.
• Strong values of integrity, commitment, and self-improvement.
• A methodical, thorough yet flexible approach.
• Process-driven mindset.

ROLE & RESPONSIBILITIES

• We are looking for a logistics planning manager in logistics planning department which is responsible for logistics analysis and planning solutions by using advanced IT technology and also carry out research and development of state-of-the-art technology for logistics services.
• In the warehouse non clerical work and clerical work of logistics division, there are still a lot of cases where business processes have not been improved for more than 10 years like a paper-based work instructions and non-standardized business processes. Our mission is to improve them dramatically by introducing advanced IT technology for future.
• Logistics planning department suggests solutions to the warehouse operation team based on the result of scientific analysis by using BI tools or special analytics tools. And Logistics planning department supports implementation the best solution with or without material handling equipment based on the customer’s requirements operational requirements.
• Achievement on the job in logistics planning department will be evaluated based on the amount of reduction costs or the amount of incrementation of revenue by new initiatives.

MINIMUM REQUIREMENTS

Education

• Bachelor's Degree

Technical Skills and Prior Experience

• At least 10 years supervisory experience for warehouse operation in Logistics company.
• Have sufficient knowledge and experience in logistics business and operations.
• Must be IT proficient and able to thrive in a fast pace setting. Must have strong experience with Microsoft Excel, Word.
• Project management experiences and skills are required since the logistics planning department plans a project schedule considering with the priority, importance, deadline and man-hour required for whole project period. And also, the team is required to execute several projects simultaneously with colleagues of Nippon Express group.
• Has a deep understanding of the Japanese target market and company culture.
• Ability to work effectively with our Japanese partners, respecting and understanding their work ethics and business customs.

The ideal candidate must:

• Strong verbal and written communication skills.
• Strong interpersonal, supervisory, team player skills required.
• Possess attributes of respectfulness, honesty, integrity and flexibility.
• Have the ability to cope with frequent interruptions.
• Ability to multi-task, work under pressure and meet deadlines required.

Job Responsibilities:

• Demand creation identify opportunities to enhance existing product lines. Identify growth opportunities in the market & design/support commercial operation to go to related market/customers.
• Perform market research and analysis activities such as competitor analyses, sales forecasts, new market trends, etc., in support of proposed marketing programs and new product introductions. Maintain databases of information pertaining to assigned product.
• Coordinate/initiate business relationships with third parties, joint marketing partners and other industry participants.
• Provides support through demo instruction and tool development, functional demonstrations, and telephone consultation. Execute product promotion plans and product introduction programs. Plan and participate in seminars, trade shows and other special marketing events or campaigns.
• Drives Voice of Customer activities to assure strong positioning and product line growth. Assess customer experience and process technical support data collaboratively with development, product planning, sales and other internal personnel.
• Provide technical support to the field sales force; respond to their technical and application questions and provide competitive and appropriate product information, and produce reports and technical data on competitive products, as well as our own products’ performance. Develop and conduct product training to field sales force and others as needed.
• Develop regional value selling documents for key products taking local competitive situation into consideration.
• Actively explore new methodology to leverage on digital platform to maximize market reach and growth in the region
• Develop product go-to-market programs to achieve overall revenue targets and market share goals.
• Develop New Product launch plan.

Job Requirements:

• Typically requires a minimum of six years of calibration experience in commercial capacity.
• Graduate degree in Engineering (Major in Electrical and Mechanical(temperature and pressure).
• In-depth knowledge of company electrical products, Test & Measurement applications and manufacturing capabilities (or related industrial field)
• Knowledge of marketing management, new product planning and sales forecast principles, methods, and practices.
• Excellent communication skills and presentation skills.
• Proven analytical capabilities to enable competitive assessment, market research, strategic planning.
• Able to travel overseas for business dealing

Interested applicants, please email your updated CV to [email protected] or WA 9620 8236 for more information.

EA Personnel No: R1552331

EA Personnel Name: Kate Leau Wei Xuan

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Position : Site Manager

Roles and Responsibilities

· Maintain inspection records of works, materials and all completed works

· Keeping track on variation and claims of contract and cost impact and feedback information to the PM

· Implement cost control measures to meet project budget

· Site co-ordination with all concerned parties and to resolve site issues

· Plan and schedule work sequences for construction operation, according to the Project Management Plan.

· Liaising with consultants on design analysis, design work, design check for approval and to resolve technical issues on site.

· Site inspection for civil work, which includes excavation, structural, casting and ensure that the work is executed as per the project specification and construction drawing/final approved drawing from authorities.

· Ensure worker carried out meet out quality standards and contractual requirements.

·To control materials, plan the overall schedule and implement specific planning measures

Requirements:

· Bachelor's degree in Civil Engineering or relevant field

· Minium 3 years of project environment experience

· Able to work independently and possess good problem-solving skill.

· Superior civil, structural, or architectural engineering working knowledge of plans, engineering drawings, specifications and schematics associated with the mechanical and plumbing trades

· Computer literacy. Significant experience with Excel, Word, and other computer based tools

· Excellent communication and organizational skills

Responsibilities:

• Assist and report to Director of Finance in all areas relating to finance operation, project, financial reporting, management analysis, consolidation and all treasury related matters.
• Work with team members and stake holders to compile data /information for variance / trend analysis, conduct market research, and consolidate analysis to support decision making.
• Prepare/review materials, input, analysis, reports and presentations for senior management meetings, board meetings, parents’ townhall and other purposes.
• Assist in designing, communicating and implementing new finance / procurement templates and forms to promote the digitalization of internal process wherever required.
• Ensure smooth AP functions by overseeing the AP team to collate, verify and process payments and staff reimbursement within the internal timeframes.
• Streamline AR functions by participating in AR projects, such as formulating new AR related policies, GST migration project and other AR related process.
• Supervise/ carry out the month end and year end closing process, review / prepare journal entries, bank reconciliation and monthly schedules.
• Be the key liaison person for all the school fund raising events, monitor internal approval process, the incoming and the disbursement of donations and keep comprehensive records.
• Prepare and update cash flow forecast, monitor cash positions and manage all bank and investment related matters, such as changes in authorised bank signatories, FD placement/renewal, purchase / disposal of ST investments, repayments/drawdown/ rollover of bank loans, etc.
• Ensure compliance of budget control by preparing/reviewing/monitoring budget vs actual reports, communicating and highlighting issues to all budget holders.
• Ensure compliance with all internal policies and SOPs in the allocated job functions.
• To be actively involved in the change process of School, including but not limited to the reviewing, streamlining, standardizing, and implementing internal controls and processes by achieving a risk vis-à-vis efficiency balanced approach.
• To be part of the project leadership in the assigned IT related projects for Finance/Procurement team to assist system improvement, data migration exercise and implement new process and controls in the new IT system.
• Update knowledge and expertise of changing statutory requirements, accounting standards, tax laws and charity regulations to determine the implications of such changes to financial / management reporting and internal process.
• Ccommunicate effectively with both internal and external parties, keep complete record of meeting discussions and follow up the outstanding matters closely.

Requirements:

• Minimum Degree in Accountancy with at least 6 - 8 years of relevant accounts experiences
• At least 2-4 years of supervisory experiences will be advantageous
• Team Player
• Meticulous and detailed

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin.

Chloe Tan Hui Lin
CEI Registration No.: R1765524
Email: [email protected]
Recruit Express Pte Ltd
EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Job Responsibilities:

· Prepare project planning and implementations

· Responsible for timely updates on project status and progress

· Plan & monitor project progress to ensure timely completion

· Necessary Project Coordination amongst team member, client & consultant over project matters

· Coordination process in all procurement and delivery aspects.

· Projects schedule and cost control requirements

· Manage all matters in relation to the assigned projects, including billing, meetings, manpower, problem resolution etc.

Requirements:

· Preferred Degree in electrical/electronic/microelectronic/mechatronic/green building & sustainable or related engineering diploma.

· 5 years of experience in basic lighting or building construction field.

· Computer knowledges in Auto CAD will be added advantage.

· Able to plan & monitor project progress to ensure timely completion.

· Able to communicate with client & consultant over project matters.

· Knowledge in project management skill in preparing monthly project report, site planning, monitoring & control process and project risk analysis.

· Knowledge in lighting technology and lighting design or electrical engineering fields.

This role leads Category & Shopper Marketing efforts for the identified workstreams within the Snacks category for the AMEA region and focusing on Look of Success by Retail environment, Winning in Key Occasions & Customers, Driving Large scale regional activations & Portfolio Architecture. As a core member of the AMEA Snacks commercial team, the key focus area for the role will be to lead the Trade & Shopper Strategy plans in the above focus areas in line with 3yr strategic plans. The role works closely with the Snacks commercial teams in the Markets & Regional cross-functional teams (Brand, Supply Chain, Finance, etc) to deliver the plans as aligned.

HERE’S A TASTE OF WHAT YOU’LL BE DOING

1. Winning Shopper/Trade Look of success by Channel

• Create & deploy the shopper toolkit for Focus Channels (SHM, CVS & E-Commerce)
• Identify the Key levers of Assortment Merchandising Price Promotions Shelving, defining the KPIs for Success & enabling sustained performance management system.
• Collaborate with the Pringles Commercial teams in the market to customize the look of success, Align the right KPIs & Build capability in the market to execute the identified plans.
• Automating the KPIs measurement to build a sustainable periodic review measurement dashboard.
• Lead the periodic reviews with the Market & Regional snacks leadership.

2. Portfolio Architecture Strategy & Implementation

• Understanding & developing the by market portfolio architecture aggregating to the overall region in line with the 3 yr. Snacks portfolio Strategy.
• Developing 3yr roadmap of snacks portfolio strategy across Size & Flavor segments by markets in line with affordability pyramid to achieve the right mix of business within the various parts of the pyramid.
• Ensure the developed portfolio strategy delivers the Key business KPIs: Unlocking Topline, Better Premiumization & Higher Gross Margin.
• Work with Market & Cross functional teams (Brand, Supply Chain, finance & I&A) to align the strategy & lead on time in full implementation of portfolio plans as per the Annual operating plans for the current year.
• Work with cross functional teams on projects to explore and ensure readiness for Future portfolio actions.
• Setting up the right review mechanism to track the progress on plans and take corrective actions.

3. Winning in Occasions, Product Innovations

• Work in collaboration with Marketing & I&A to drive Scalable Occasions & Product Innovations in which Kelloggs Snacks has the right to Win across Key Markets.
• Develop the complete shopper mix: Assortment, Promo, Communication & Merchandising – Look of success for each occasion by retail environment.
• Define the Key Metrics for Success – Topline & Profitability.
• Develop the complete business plan for scale up across the region for the selected occasion/New Category play.
• Work with Market & Cross functional team implement scale up with the look of success implementation.
• Setting up the right review mechanism to track the progress on plans.

4. Winning with Customers / Partners

• Develop JBP Capability development for TOP Customers by Market.
• Develop 2-3 years Growth strategy for focus channels by Market.
• Developing Picture of Success & Toolboxes to implement the strategy.
• Implementation & Tracking of Agreed plans.

5. Projects

• Lead and support the in-market specific leg for snacks projects by providing the relevant trade, category and market information to the project teams and help build the initiative pipelines collectively with the commercial team.

6. Best practice sharing

The role demands close working with cross functional counterparts in the region and markets and will require the incumbent to share with the cross functional regional and market team knowledge and learnings on the shopper, trade, channel and geographical developments.

YOUR RECIPE FOR SUCCESS

• A combined 3-4 years Sales experience across multiple channels together with 3-4 years experience in Category & Shopper Marketing strategy.
• Proficient in the commercial understanding of the business.
• Exposure to Trade marketing, Account Management and Sales Operation.
• Solid understanding of trade structures and trade promotions.
• Deep analytical skills and understanding of analytical tools such as KUBE and Nielsen Software.
• Experience working in a multinational and matrix organization.
• Excellent interpersonal and communication skills with a track record of building strong business relationships.
• Comfortable with working in a cross functional setting and be adept with influencing skills.
• Experience of project management is highly desirable.

Job Responsibilities :

Regional segment strategy and implementation

• Develops/executes/monitors IA market strategy in line with global strategy together with sales and technical org
• Supports G2M and channel strategies development with KA and regional & global heads stakeholders
• Prioritizes marketing activities across segments based on resources & reports progress to global IA MC
• Conducts business case analysis for capacity expansions on behalf of the business line and present to IA MC

NBD & Innovation

• Implements global & regional product launches applying regional customization if necessary
• Leads scouting for new product developments and develops business cases
• Champions I2M (idea to market) projects and secures adherence to pipeline vitality objectives
• Drives find & win projects (expansion/penetration) with support from local technical & sales team
• Leads new market feasibility analysis (diversification) providing strategic vision for market expansion

Communications & Market Intelligence

• Contributes to and maintains market intelligence databases on a regional and global level
• Develops annual marketing budget plan and supports mar coms on trade shows, events and mkt material
• Provides insight for IA markets, customer unmet needs & competition landscape
• Exchanges with other regions and global functions to leverage on existing products/application knowledge

Product & Portfolio Value Management

• Provides input for portfolio lifecycle analysis driven by PPVM
• Initiates together with PPVM portfolio maintenance campaigns and steer regional lifecycle innovation strategy
• Contributes to strategic pricing initiatives based on competitive intelligence

Job Requirements:

• Degree in Management, Business Administration, Chemistry or equivalent
• Minimum 5 years’ experience as marketing role in chemical industries for Coating, Lubricants, Industrial Applications
• Excellent interpersonal and communication skills
• Willingness to travel

Your role

We are looking for a Business Development Representative to identify business opportunities and developing of new customer accounts in a designed channel through networking and cold calling potential new clients.

What Will You Do

• To develop and bring in new business opportunities, identify and solicit new leads and prospect through cold email, cold call, networking, and social selling.
• To prepare and conduct presentation proposals and contracts to potential customer
• To submit progress weekly activity report and channel development to the immediate superior.
• To penetrate and increase distribution of all products to increase the potential maximizing for the profit.
• To provide regular feedback on competitors’ information, market activities, programs, new products and maintain prospect database.
• To visit allocated accounts regularly to build and maintain good rapport with customers.
• To collect payment, achieve sales targets set by the company.
• Other tasks as assigned.

What Do You Need:

• At least a GCE 'N' Level or equivalent
• Must have own vehicle
• Have at least 2 years relevant operational experience in FMCG sales roles will be advantageous
• Must have On-Trade experience specifically on premise such as hotels, restaurants, cafes, etc
• Must have own vehicle to travel to customers' site
• Excellent negotiation skills and good knowledge of the industry
• Must be independent yet a team player
• Strong knowledge in Microsoft Office software

Job Description

• Part of the Operations Team in the Company
• Coordination works on M&E term contracts and project.
• Bridging of operations from the engineering team to the workshop
• Involve in Schedule planning for the workshop
• Planning and providing training to workshop

Job Requirements

• Minimum Education: at least Diploma/Degree
• TEAM player
• Positive Attitudes
• Drive and proactive in completion of task
• Objective focussed

Job Overview

As a Technical & Service Manager in the automotive trade, this role is to oversee the technical operations and ensure excellent service delivery. You will manage the technical and service departments, aiming for efficient operations, outstanding customer service, and compliance with industry standards.

Job Description

• Lead and supervise technicians, mechanics and service advisors to achieve the Departmental growth and profitability through excellent customer service, and right first time diagnosis and consistent quality repairs.
• Responsible for efficient operation.
• Support and maintain cordial relationship with principal in providing technical administration and support Sales as well as aftersales to achieve profitability and customer satisfaction.

Duties & responsibilities

• Participate in preparing the Company's annual budget for New Vehicles preparation.
• Prepare and formulate the strategic plan to achieve the Company's objectives with effective Vendors management.
• Manage and supervise efficient New Vehicle preparation with quality deliver in meeting customers delight.
• Coordinate and liasion with factory on the management and implementation of all technical information, product investigation, service bulletins, service campaign and safety recall.
• Provide guidance and training to maintain high performance and productivity.
• Foster a positive environment that promotes teamwork and continuous improvement.
• Supervise vehicle diagnostic, repairs and maintenance.
• Ensure compliance with manufacturer specifications and industry standards.
• Address customer concerns promptly and effectively.
• Manage workflow and resources to meet service demands.
• Implement quality control measures for workmanship and safety.
• coordinate with suppliers for timely deliveries.
• Supervise the preparation and participation of annual principal's skills competition as well as Distributor Award.
• Maintain of Quality Assurance programs such as ISO9000, 5S, Customer Satisfaction Index, Customer Complaints and Service Dealers performance audit.
• Monitor all WIP vehicles are meeting deadline.
• Attend to customer complaints and provide effective service recovery.
• Implement and maintenance of workshop 5S effectively.

Qualification

• Diploma or Degree in Engineering / Business Administration / Automotive / Mechanical Engineering
• 5 year's experience
• Valid Singapore Class 3 license

Job Types: Full-time, Permanent

Benefits:

• Dental insurance
• Health insurance

Must be willing to work in Tuas area.

We regret that only shortlisted candidates will be notified.

About Us

Loby Tech is a newly established Singapore-based PropTech start-up that simplifies the building management with a single system that connects cross-functional teams with intuitive and smart solutions.

We are currently looking for a Business Development Manager (BDM) to support our business growth in the region. The BDM will be primarily responsible for driving growth of the business and customer engagement through new customer acquisition (sales), management of existing accounts as well as developing and implementing appropriate marketing initiatives.
For more information about us, please visit www.loby.tech

Desired Skill Set and Experience

● Have at least 3 years of relevant work experience in business development and / or Software-as-a-Service (SaaS) sales role.

● Demonstrated track record of contract execution and achieving of sales target in a digital product consultancy / start-up / SaaS environment.

● Demonstrated track record of planning and managing deals from pre-sales to post-sales follow ups.

● Prepare, deliver and present high quality, professional proposals, quotes and business plans crafted towards the customers’ needs and expectations applying negotiation skills as and when required.

● Strong interpersonal verbal and written communication skills in English language.

● Inquisitive and solutions-oriented mindset to address needs that supports client's business objectives.

● Have strong business acumen, entrepreneurial mindset, negotiation skills, strategic planning skills and problem solver.

● Possess interest in latest digital trends, particularly within the area of PropTech, property trends and development as well as digital product development.

● Ability to collaborate with a cross-functional team and communicate effectively in a remote collaboration environment.

● Ability to multi-task, work efficiently and independently in a dynamic, fast-paced environment.

• Follow-up with process owners to ensure recommendation put forth by Internal Auditors are duly implemented.

• Perform internal control reviews on ad-hoc projects assigned.

• Ensure Group policies and procedure manuals are updated before dissemination to staff. • Ensure compliance with local rules and regulations (e.g. set by URA, SGX, etc.)

• In-charge of business continuity management (BCM) project.

• Manage/ review risk framework, maintain risk register, prepare annual risk report and writeup on risk management sec on of the Sustainability Report.

• Ensure Internal Control Self-Assessment Checklist is completed by the various Business Units on an annual basis.

Job Responsibilities:

- Conduct research and analysis to understand the physical security needs of various industry sectors and develop a sales strategy based on the findings.

- Cultivate and maintain strong relationships with key decision-makers within customer organizations.

- Manage the sales process to ensure a consistent flow of prospects and opportunities.

- Engage in daily visits to customer sites across the island to initiate conversations and generate new opportunities.

- Proactively pursue new leads through cold calling.

- Stay updated on the latest technology trends to provide valuable advice to clients.

- Facilitate transparent communication to ensure clarity on plans, methods, and progress.

- Continuously assess progress against established goals and explore additional opportunities for business growth.

- Manage social media platforms and review alignment of other digital marketing channels with branding strategies Evaluate research findings to identify emerging trends and digital marketing technologies to inform marketing strategies

- Development & updating of marketing assets & collateral in all forms (presentation decks brochures, videos, website, edms, etc)

Job Requirements:

- Essential Skills: Persistence, active listening, positive attitude, strong interpersonal skills, problem-solving ability, ability to handle pressure.

- Strong emotional intelligence and social skills are essential.

- Professional appearance and demeanour are crucial for projecting a polished image.

- Comfortable operating in high-pressure environments.

- Bachelor’s degree, diploma, or professional degree in business management, marketing, or a related field.

- Minimum of 2 years of experience in a relevant field (familiarity with physical security products such as CCTV, Access Control, security software, etc., is preferred).

- Possession of a Class 3 driving license is advantageous.

Job Responsibilities

• Welcome guest in a warm and friendly manner.
• To provide excellent customer satisfaction through exceeding expectations of guests.
• To provide excellent customer service to guest in a timely and friendly manner, ensuring diners a pleasant dining experience.
• Upsell promotional items.
• To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
• Perform day to day pre-opening and closing activities as per SOPs.
• To adhere to service SOPs.
• Ensure that food hygiene and safety standards are maintain and comply.
• Maintain day to day outlet cleanliness.
• Perform general housekeeping and equipment maintenance duties.
• Report on time, in proper uniform and grooming standard.
• Work together with other team members to provide good quality service.
• Assist in dishwashing duties as and when required.
• Execute any other duties as assigned.

Education

• Min. GCE “N”/ “O” Level, customer service certificate or any related fields.

Experience

• No experience/ At least 1 year of experience working in customer service or relevant experience in F&B.
• Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment.

Benefits

• Staff Discount
• Medical Benefits
• Meal Benefits
• Career Progression
• Flex-health Benefits