Total 92,202 customer service manager job vacancies in Singapore

Responsibilities:

• Proactively explore and expand new/existing customer base.
• To build and maintain strong customer relationships.
• Handling of key accounts
• To promote new products and increase sales of existing product lines.
• Preparation of sales presentations, quotations and proposal to customers.

Requirements:

• Degree / Diploma in Information Technology, Electronics Engineering or equivalent.
• Min. 2-3 years of relevant working experience in IT or semiconductor industry.
• Excellent interpersonal skill, good negotiator and result oriented.
• Effectively bilingual with good presentation skill.

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Job Description

1.Execute, advise and negotiate on Project Finance deals.

2.Liaise with external and internal relevant stakeholders, assess risk factors and provide possible solutions.

3.Structure and handle financing solutions tailored to specific needs of clients.

4.Prepare credit applications (quantitative and qualitative client analysis), credit renewal and undertake periodic review of assigned portfolio.

5.Active management of the overall risk profile of assets throughout project life,including ongoing monitoring of client and project conditions, proactive risk identification, recommendation of risk mitigants, and management reporting.

6.Assist in industry related research and strategy exercises such ad development of new growth areas, country strategies and industry benchmarking.

Job Requirements

1.Education: Recognized University Degree acceptable to the Bank.

2. Capabilities:

(1) team player with strong interpersonal and communication skills, and willingness to collaborate across multiple teams.

(2)good credit and financial analytical skills with the ability to independently prepare and present credit analysis.

3. 3-5 years' relevant experience in corporate banking and related industry preferred.

4.Demonstrate good knowledge of corporate bank products, especially project finance preferred.

Our client is a well-established MNC, one of the leading players in the Machinery Manufacturing sector. Due to their current expansion plan, they are looking for a Service Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Analyze errors and perform repairs to electronics, mechanics, etc
• Collaborate with relevant personnel form Service Center to determine solutions.
• Document all completed service and maintenance work/report.
• Conduct electrical and mechanical installation of equipment and provide commission for installation
• Provide preventive maintenance and advice to customers on servicing equipment and spare parts
• Implement service-updates and data protections.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Mechanical/Mechatronic/Electrical Engineering or other relevant field studies
• Minimum 3 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

JOB REQUIREMENTS

2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

• MNC
• 5-day work week
• S$6,500 Higher
• Proven sales experience in Food/FMCG industry ; HORECA (hotel, restaurant, catering) experience preferred

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Senior Sales Manager.

RESPONSIBILITIES:

1. Team Leadership:

• Lead, mentor, and inspire a high-performing sales team to enhance team skills and product knowledge.
• Set clear performance expectations and provide ongoing coaching and feedback where required.
• Involve in the hiring process of qualified sales personnel.
• Foster a cohesive and positive working culture among the team members and recognise results achieved

2. Sales Strategy:

• Develop and execute effective sales strategies to achieve and exceed revenue targets.
• Analyze market trends and customer needs to identify new business opportunities.
• Collaborate with cross-functional teams to align sales strategies with overall business objectives.
• Pursues initiatives to capitalize on strengths and market opportunities, and to counter competitive threats
• Make excellent use of the Business Development team to provide expert category advice and support relevant to the customer channel.
• Identify any sales and gross profit deficits early and respond with customer and market activity that fills the gap.

3. Customer Relationship Management:

• Cultivate and maintain strong relationships with customers and other stakeholders.
• Ensure customer satisfaction by addressing inquiries, resolving issues, and exceeding expectations.
• Collaborate with the marketing team to develop marketing plans to attract new customers and support existing customers.
• Represent the company to participate in industry-wide activities and trade events.
• Leverage every opportunity to provide customers additional value from the program of activity the company provides including product launch, masterclass and skills development, and events.

4. Budget Management:

• Work closely with the HOD to develop and manage the sales budget and ensure achievement of the sales budget.
• Work closely with the AR team to optimize customer payments and minimize bad debts.
• Collaboration with the AR team to evaluate credit terms and limits to mitigate potential credit risks.

REQUIREMENTS:

• Diploma / Bachelor Degree in Business or any relevant disciplines
• Minimum 5 years of Sales Experience, preferably in Food industry
• Experience in managing/leading a team in Food industry
• Proven experience and track record as a Sales Manager or in a similar senior-level sales position
• Thorough understanding of marketing and negotiating techniques
• Business level Korean proficiency level required to manage and outreach to Korean-speaking customer base

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: S$6,500 higher (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

• Lead and oversee a team of business analysts and developers throughout the entire project development life cycle.
• Oversee every stage of the development life cycle, ensuring the fulfillment of all tasks and objectives within each phase.
• Effectively handle and align the expectations of stakeholders and clients.

Requirements:

• CSM, PMP or CITPM certified.
• Diploma in IT or equivalent.
• At least 5 years of experience in project management in an SI environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Project Manager (Network/5G)

Responsibilities

• Demonstrated strong Project Management experience.
• Technically strong in 5G Telecommunication, Communication and Network.
• Involved in New Product Introduction (NPI) management.

Requirements

• Strong in Project Management.
• Involved in Project Management methodologies.
• Responsible for managing 5G Telecommunication, Communication and Network.
• Good in liaising with Stakeholders and Vendors.
• Possess NPI Life Cycle.
• Min. 5 years of Project Management and Telecommunication background.
• Possess Telecommunication domain.
• Excellent stakeholders and people management skills.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

Lee Soo Hong (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Descriptions:

Sales & Marketing Support:

• Support the Marketing Director in facilitating sales team activities, ensuring the smooth execution of promotional campaigns.
• Contribute to planning and executing marketing initiatives for both core and third-party brands.
• Manage relationships with third-party brand partners, coordinating various marketing activities.
• Create advertising materials for diverse channels, including digital, print, and social media.
• Collaborate with the sales team to develop materials for sales support, trade decks, retail in-store displays, online ads, and product catalogs.
• Effectively manage the marketing budget and activation process.
• Coordinate the company's participation in trade shows, exhibitions, and industry events.

Retail Marketing:

• Devise and implement marketing strategies to boost foot traffic and drive sales in the retail showroom.
• Execute specific marketing campaigns and events aimed at attracting potential customers and enhancing the overall retail experience.
• Supervise retail merchandising efforts to ensure effective product displays that attract customers and optimize sales.

Marketing Apps Maintenance:

• Oversee the continuous maintenance and updates of mobile apps, collaborating with external agencies.
• Monitor app performance, troubleshoot issues, and implement solutions for optimal functionality.
• Work closely with UX/UI designers to enhance user interfaces, conducting research and gathering feedback for continuous improvement.

Performance Tracking and Reporting:

• Analyze and monitor the performance of marketing campaigns and initiatives.
• Prepare regular sales reports and presentations to communicate the performance of sales and marketing efforts.

Job Requirements:

• Diploma in Business/Marketing.
• Minimum of 2-3 years of experience in FMCG trade marketing.
• Strong grasp of digital marketing and social media concepts.

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Diploma in Electronics, Electrical, Mechanical Engineering or equivalent
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

The Opportunity

Esco Lifesciences Group, is Singapore’s most globalized life sciences company, with annual revenues close to SGD 200M and global operations in over 20 countries across North America, Europe and Asia.

Esco Aster Pte Ltd is an affiliate of Esco Lifesciences Group and was first introduced in 2017.

At Esco Aster Pte Ltd, we are a contract development and manufacturing organization founded and deeply rooted by scientists enabling fellow scientists to translate their bench work into commercially available products and services at affordable prices.

The work we do creates a remarkable and lasting impact on our world. Join us as we redefine healthcare for the current and future generations to come.

One World Biosolutions for One Health.

Who we’re looking for

Physical/Mental Requirements/Work Environment

· Ability to author, review and approve standard operating procedures and other related documents for compliance with established and new requirements

· Ability to define problems, collect data, establish facts, and draw conclusions.

· Ability to focus regardless of circumstances and stress induced pressure

· Ability to drive quality culture and promote compliance behaviors .

· Ability to take proactive approach.

· Ability to adapt for improvement and keep up to date on most current regulatory, local and international requirements and guidelines

· Meticulous and systematic.

· Have strong focus on safety, quality and timeliness.

· Have strong critical thinking skills.

The Scope

You will be part of Esco Aster Singapore’s Quality Leadership team and contribute towards the overall site mission and objectives. You will drive and manage the site’s Quality Systems to ensure smooth operations in compliance with GMP.

Primary work location: Ayer Rajah Crescent, Singapore

Job Responsibilities

· Align the Quality Systems team to achieve the goals of the Quality Department and the Site; communicate the needs of the QS team to the Quality management.

· Lead and develop QS team members to build a self-managing and high performing team.

· Ensure Quality Systems are effectively implemented for the site, including but not limited to Deviation, Change control, CAPA, Document control, Training records, Complaints monitoring, Internal and External Audit, Supplier Management.

· Develop and maintain Quality Systems documentation and records.

· Continuously identify and drive improvement initiatives to Quality Systems to achieve business objectives.

· Provide subject matter expertise on Quality Systems and management in cGMP.

· Support the training of personnel on Quality Systems and their workflow and processes.

· Manage internal and external audits and inspections.

· Undertake tasks assigned by leaders as and when appropriate.

Requirements

· Degree in relevant discipline.

· Minimum of 8 years’ experience in a cGMP pharmaceutical QS role, with at least 3 to 5 years in a supervisory role or similar capacity.

· Applicants with prior experience in QA/QC related roles with familiarity of Quality Systems may also be considered.

· Familiar with cGMP operations in drug products, and in drug substances (preferred).

· Familiar with working in a cGMP environment and keeping up to date with current cGMP, with flexibility to change as needed due to new regulatory requirements and technologies, as relevant for clinical and commercial supply.

· Experience with regulatory requirements such as FDA, EMEA etc.

· Proficient in MS Office Suite (Microsoft Word, PowerPoint, Excel).

· Able to work independently, self-starter, self-motivated and task oriented.

· Good communication skills and able to openly communicate and escalate any relevant issues.

· Experience in supervising and maintaining high performing team, whilst being a strong team player to work with both internal and external stakeholders.

· Develop positive relationship with a strong set of interpersonal skills and able to provide guidance and obtain buy in from all levels of organisation.

· During the start-up phase of the facility, be willing to take on expanded role to set up the team and workflow/processes as well as expanded scope as needed.

Interested candidates, please submit a Cover Letter and CV to [email protected].

Job Description:

We are seeking a highly skilled and experienced Finance, HR, and Administration Manager to oversee and manage the financial, human resources, and administrative functions of our organization. The ideal candidate will have a minimum of 5 years of relevant experience, with a strong background in finance, human resources management, and administrative operations.

Responsibilities:

1. Financial Management:

- Develop and maintain financial policies, procedures, and controls to ensure compliance with regulatory requirements and best practices.

- Prepare and analyze financial reports, budgets, and forecasts to provide insights and support strategic decision-making.

- Oversee accounts payable and accounts receivable processes, ensuring timely invoicing and payment collections.

- Manage cash flow, banking relationships, and financial investments to optimize liquidity and maximize returns.

- Coordinate internal audit, annual audits and liaise with external auditors to ensure accurate and timely completion of financial statements.

2. Human Resources Management:

- Develop and implement HR policies and procedures in compliance with labor laws and regulations.

- Manage recruitment, selection, and onboarding processes to attract and retain top talent.

- Oversee employee relations, performance management and staff training and administer
employee benefits programs

Qualifications:

- Bachelor's degree in accounting or professional certification (e.g., CPA) preferred.

- Minimum of 5 years of progressive experience in finance, human resources, and administration roles, with at least 2 years in a managerial or supervisory capacity.

- Strong knowledge of financial principles, accounting practices, and financial reporting standards.

- Proficiency in financial analysis, budgeting, and forecasting techniques.

- Solid understanding of human resources management principles, employment laws, and best practices.

- Excellent communication, interpersonal, and leadership skills.

Overview: -

• Monthly Salary: Up to $4500 + AWB + Bonus (depend on EXP)
• Location: Loyang (Pasir Ris)
• 5 Days (Monday to Friday), Office Hours

Your Responsibilities: -

• Oversee and lead the project team to ensure product deliver is within the stipulated time.
• Manage existing clients and meet new clients to generate more project.
• Liaise with client regarding product specification & requirements, cost, quality of a project and provide a quotation on it.
• Coordinate with internal team member (tool designer and engineering on design for manufacturing (DFM)) to ensure the product created meet client expectation.

You will need: -

• Minimum 2-4 years of relevant experience with managing skills in manufacuring industry.
• Relevant experience in manufacturing on moulding environment & mechanical product design will be an added advantage.

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Details:

• Employment Type: Full-Time
• Industry: Fashion Apparel/Footwear
• Work Schedule: Monday to Friday, 9:00 a.m. to 6:00 p.m.
• Monthly Base Salary: Up to SGD 5,000 per month
• Work Location: MacPherson, Singapore

Key Responsibilities:

• Monitor, review, consolidate, and analyze sales performance of product categories to maximize sales and manage inventory efficiently.
• Complete assortment analytics to develop seasonal category strategies and assortment plans as directed by the Merchandising Manager.
• Monitor and analyze sales, stock levels, months to clear, and stock aging to make appropriate recommendations at both the individual SKU and brand levels.
• Achieve key performance metrics for product categories.
• Plan and monitor purchases in alignment with regional guidelines.
• Maintain appropriate and effective merchandising standards, including replenishment, consolidation, and proper SKU count in stores.
• Monitor market competition and purchases to date vs. target purchases to proactively suggest and initiate corrective actions.
• Prepare and analyze weekly, monthly, and seasonal merchandising and buying reports to optimize sales, margin, and inventory management.
• Assist in managing and leading the Merchandising team.

You will need: -

• Educational Background: Diploma/Degree in Retail/Fashion/Business or equivalent.
• Experience: Minimum of 5 years in a similar managerial position in the fashion apparel/footwear industry.
• Technical Skills: Strong analytical skills, proficiency in Microsoft Excel, and ability to work in a fast-paced environment.

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Product Portfolio Manager to join their Sales Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Product Portfolio Manager:

• Spearhead Sales & Marketing initiatives for pharmaceutical equipment
• Lead strategic sales management for key accounts
• Develop in-depth technical expertise on products and applications
• Meet with new and existing customers to introduce and promote equipment and solutions
• Cultivate and enhance relationships with customers
• Contribute to the team's product portfolio growth

Requirements:

• Diploma in Mechanical / Electrical / Chemical Engineering
• Relevantt sales experience in similar industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Primary Function

• Provide CCTV, Card access security service and support include backend systems.
• Second Level Support - Provide Solution and alternative on resolving technical issues.

Key Roles & Responsibilities

• Provide service and support for CCTV, Card access & DVR backup.
• Provide preventive maintenance support technically, method, checklist and guidance during the initial phase.
• Maintain customer satisfactory and support level.
• Ensuring backup of camera images are in order and no security risk will be compromised by the security system maintain by ADC.
• Able to apply technical knowledge, analytical and ingenuity to develop solutions for technical problems.
• Able to take ownership and responsibility of the work till job closed.
• Response to call promptly without fail.
• Implement contingency plan for contracted customer on their backend systems.

Manager/Senior Manager – Finance Shared Services

Our client is actively seeking an experienced Manager/Senior Manager to spearhead the establishment of a finance shared services center while proactively managing and monitoring the overall performance of the shared services center to ensure accuracy and timeliness of all deliverables.

Responsibilities

• Lead the establishment of a finance shared services center
• Oversee billings, accounts payable, accounts receivable, and GL accounting functions for multiple Asian countries within the shared services center.
• Continuously optimize financial processes, systems, and tax planning for both business and shared services center.
• Enhance SOPs for streamlined implementation and guidance.
• Provide Regional Finance Controller/Finance Managers with timely and accurate financial information.
• Define SLAs and KPIs with key stakeholders and ensure effective performance management.
• Manage cash flow and optimize balances through transaction tracking.
• Inspire and guide a team to deliver high-quality services within defined timelines.
• Proactively monitor and enhance overall shared services center performance for accuracy and timeliness.
• Maintain robust controls to uphold compliance with group policies, tax, and statutory requirements.

Requirement

• Bachelor's Degree in Finance or Accounting fields.
• Over 5 years' experience in managing a finance shared services center.
• Strong technical accounting background with expertise in taxation.
• Previous experience in driving system improvements.
• Familiarity with NetSuite and Cognos systems is advantageous.
• Capable of building effective relationships across business groups and functions.
• Good interpersonal, leadership, and teamwork abilities.
• Excellent problem-solving and analytical skills.
• Strong written and oral communication skills.
• Customer-focused mindset with a commitment to service delivery and flexibility.

Office Location: Central

Interested candidates kindly forward your CV to [email protected] (Gwen Hu, Reg No: R22109984). You may email this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

A reputable multi-national Japanese steel trading company, located in the Central Business District, is seeking a dynamic and driven team player to enhance our planning and control team in a challenging and fast-paced environment.

Responsibilities:

o Corporate Planning Department

· Planning and managing management policies.

· Managing consolidated and stand-alone entities of the group.

· Planning, coordination and promotion of overseas policies.

· To manage the accounts of local corporations, overseas branches and overseas offices and to direct, plan, adjust and promote them.

· Promoting the Exercise of Comprehensive Capabilities, Company-wide adjustments, Collection and maintenance of information.

· Liaison services for shareholders.

· Establishment and management of important meetings.

· Formulation of company-wide policies related to sales policies such as measures for customers and manufacturers (including industry correspondence) and selection of M&A candidates.

· Matters related to the special appointment of officers.

· Research, analysis and recommendations on domestic and foreign political, economic, industrial and other trends.

· Support for operational reform and rationalization activities in each department within the company.

· Planning and promotion of various measures for the creation of new functions and the development of new products.

· Planning and drafting matters related to company-wide risk management and internal control.

· Promotion and support for new business projects.

· Matters related to general secretarial duties for directors.

· Planning and control of company-wide policies for corporate identity (logo).

· Planning and promotion of Sustainable Development Goals (SDGs) initiatives centered on CO2 reduction.

· Prepare and present proposals and reports in Japanese.

o IT Department

· Promotion and support of various measures to realize the company-wide IT strategy.

· Planning, drafting and control of existing information and communication systems.

· Promotion of operational efficiency using IT.

· Formulation and promotion of information security and standards to be complied with by the entire company.

· Company-wide overall management of information processing costs.

· Informatization support, guidance and control of overseas branches and group companies.

· Support for system audits and internal controls. Promote IT control.

· Prepare and present proposals and reports in Japanese.

Job Requirements:

· A Bachelor's degree in business, IT or a related field.

· Minimum 15 years of professional experience in a Japanese business environment, specifically in a role involving planning, coordination and IT within the steel industry or similar sectors.

· Possess strong interpersonal skills with demonstrated ability to build rapport and maintain good relationship with Management, Japan headquarters, General Managers of the Group of companies and other stakeholders.

· Excellent in Japanese (JLPT N1 level) to liaise with Japanese counterparts in Japan headquarters and group companies and proficient in English.

· Proficient use of Microsoft Office suite.

· A solid grasp of Japanese culture and business etiquette.

· Exceptional communication, negotiation and problem-solving skills.

· Demonstrated leadership ability, with a track record of leading a corporate planning and IT team.

· Willingness and ability to travel as needed for business purposes.

(Only candidates under consideration will be contacted.)

• Achieving business goals and revenue targets.
• Overseeing daily operations, managing budgets, and setting performance objectives.
• Recruiting, training, and supporting general managers as well as conducting regular performance appraisals.
• Managing internal and external stakeholder relations and tender submissions
• Planning, evaluating, and optimizing operations to be efficient and cost-effective.
• Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.
• Help tender new projects

Responsibilities

• Be accountable for the quality of service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated systems
• Maintain high performing service support functions including IT Service Desk, Desktop Support, and VIP Support
• Take ownership of major incidents to ensure coordination of resolving parties, effective communication with stakeholders, and post-incident review
• Monitor, control, and support service delivery; ensuring systems, methodologies, and procedures are in place and followed
• Drive internal and third-party service review meetings covering performance, service improvements, quality, and processes meeting support
• Make recommendations for Service Improvement Plans and ensure actions are followed through to completion on time
• Effectively deliver/manage Staff Management including recruitment, mentoring, training, target setting, and performance assessment
• Track and update all project statuses and ensure that all project documents are current, complete and categorize appropriately
• Create and manage project plans and identify resources needed for the success of the project
• Participate in RFP/tender preparation and evaluation
• Manage all project stakeholders, including customers, sponsors, internal executives, project resources, and subcontractors

Requirements

• Must have at least 5 years of experience in Service Delivery
• Minimum ITIL foundation certified
• Excellent leadership and people management skills
• Excellent written and verbal communication skills
• Willingness to support and mentor junior staff
• Excellent customer-facing/customer-service skills
• Able to work under pressure and meet deadlines
• Able to demonstrate a high degree of flexibility including out-of-hours working
• Excellent organizational skills
• Self-motivated and able to take responsibility
• Able to manage and prioritize tasks and time efficiently

Julian Grey's client is a renowned PR agency for prominent media outlets.

Responsibilities

• Develop and execute comprehensive PR strategies aligned with clients' business goals.
• Offer strategic guidance and mentorship to ensure effective implementation by the team.
• Collaborate with senior leadership to contribute to the overall business strategy, managing timelines, budgets, and deliverables.
• Comprehend clients' business objectives and create programs, pitches, plans, and strategy decks in alignment.
• Manage reputational risks and uphold agency integrity during challenging situations.
• Cultivate and sustain strong client relationships, acting as a trusted advisor.
• Tailor PR campaigns based on a deep understanding of clients' industries, goals, and challenges.
• Ensure client satisfaction and retention through consistent communication and results delivery.
• Lead media/influencer relations efforts, fostering connections with top-tier outlets and influencers.
• Supervise content development, including pitches, press releases, and thought leadership articles.
• Collaborate with cross-functional teams for seamless integration of PR with other business functions.
• Provide leadership to the PR team, fostering a collaborative and innovative work environment.
• Manage operational aspects, ensuring efficient workflows, processes, budgeting, resource allocation, and project timelines to meet client expectations.

Requirements

• Minimum 5 years' experience.
• Experience with strategic PR planning, crisis management, team leadership, and impactful campaign development.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
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https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Julian Grey's client is a renowned PR agency for prominent media outlets.

Responsibilities

• Develop and execute comprehensive PR strategies aligned with clients' business goals.
• Offer strategic guidance and mentorship to ensure effective implementation by the team.
• Collaborate with senior leadership to contribute to the overall business strategy, managing timelines, budgets, and deliverables.
• Comprehend clients' business objectives and create programs, pitches, plans, and strategy decks in alignment.
• Manage reputational risks and uphold agency integrity during challenging situations.
• Cultivate and sustain strong client relationships, acting as a trusted advisor.
• Tailor PR campaigns based on a deep understanding of clients' industries, goals, and challenges.
• Ensure client satisfaction and retention through consistent communication and results delivery.
• Lead media/influencer relations efforts, fostering connections with top-tier outlets and influencers.
• Supervise content development, including pitches, press releases, and thought leadership articles.
• Collaborate with cross-functional teams for seamless integration of PR with other business functions.
• Provide leadership to the PR team, fostering a collaborative and innovative work environment.
• Manage operational aspects, ensuring efficient workflows, processes, budgeting, resource allocation, and project timelines to meet client expectations.

Requirements

• Minimum 5 years' experience.
• Experience with strategic PR planning, crisis management, team leadership, and impactful campaign development.

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Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Responsibilities:

• Drive and execute the strategic planning process and align goals and outcomes through strategy planning sessions, trend and impact analysis, to guide the annual multi-year workplans and budgets.
• Undertake research to identify relevant global and regional trends, applying futures-thinking and systems view to current and emerging challenges to continually sharpen and update the Company’s Impact Strategy to remain relevant.
• Engage, negotiate, and liaise with stakeholders within the wider ecosystem on the development and implementation of strategic and impact initiatives, including presentations and materials.
• Support Board and management decision making as a bridge between the Management team, internal stakeholders, and colleagues, and to drive the agenda for Board and Management meetings.
• Oversee the ongoing development of the Foundation’s impact and outcomes measurement, management, and impact narratives with the Programmes teams, including the management of external consultants and application of relevant frameworks, approaches and tools e.g. Theory-of-Change, logic model and indicators, with reference to UN Sustainable Development Goals, etc.
• Frame the logic flow and use of data, technology, and visualisations, for reporting and analysis of impact and outcomes data, and work with internal technology team and external vendors to implement the data and tech process.
• The Role includes but not limited to the above and will undertake any other duties as assigned by the Reporting Supervisor.

Requirements:

• Degree holder from a recognised institution.
• Minimum 5 years working experience in any relevant discipline.
• Relevant skills and experience in strategic planning and policy development, impact management, consultancy; possess excellent project management skills with good attention to detail balanced with timely execution.
• Highly motivated, proactive, agile individuals who are adaptable to working in a dynamic environment, proven ability to present and communicate clearly to senior management.
• Effective inter-personal and relationship skills, proven ability to manage multiple priorities and able to work with and across cross-functional stakeholders.
• Proficiency in Microsoft 365 apps (PowerPoint, Excel, OneDrive, To Do etc.), Salesforce, and exposure to open-source visual software.
• Relevant experience or interest with the philanthropy sector, corporate social responsibility, community and social development is favoured.

Interested applicants please send your resume to [email protected]. Alternatively, you may drop me a whatsapp at wa.me/6598379297

Ariella Peh (02C3423 | R22107285)

XCL World Academy has a vacancy for a Parent Relations Manager (PRE) who is highly energetic, team-oriented, and customer-service focused.

The successful incumbent will assist the Associate Director of Parent Relations and Communications (DOPRE) to execute strategies to improve parent satisfaction and advocacy. He/she will implement referral and retention activities to attract and retain students for XWA.

Main Responsibilities

Parent Relations

● Be the school’s first point of contact for the Parent Engagement and Connection Committee (PEACC). Responsible for providing quality customer service to existing and for the onboarding of new parents.

● Maintain effective communications to parents from the school, and to be the liaison between other school personnel and departments.

● Maintain open lines of communication with parents to ensure that their queries, concerns, complaints, and compliments feedback are handled effectively, efficiently and in a timely manner.

● Oversee and lead parent forums, ensuring that we provide accurate and useful information to parents in an appropriate manner.

● Coordinating school tours for Parent Ambassadors and events.

● Encourage and support the parent community to be active advocates for word-of-mouth referrals in supporting student recruitment and to bring up Google Review scores.

● Give feedback to the Admissions EXCO on all aspects related to parent satisfaction and experience.

● Oversee the parent’s involvement in The Ambassador Platform (TAP) on the website as well as Parent Ambassador Programmes.

● To offer support to all school events, as requested or required.

● Utilise data from parent surveys to assist in the development of action plans related to the feedback.

Internal Communications

● Responsible for communicating to parents to actively read the newsletters to increase engagement and awareness.

● Providing editorial support in Chinese language where required to ensure consistency of message.

Recruitment

● Develop an incentive programme together with the DOPRE to encourage parent referrals.

Retention

● Working together with the DOPRE to develop and implement customer retention strategies to increase loyalty and retain families by analysing parents’ feedback and survey results.

● Working together with the school to develop parent-run workshops that includes a variety of activities such as language learning, yoga, cooking, etc.

Person Specifications

● Minimum Degree in Business Management or other related courses.

● Minimum 2 years of experience working in a similar role with proven customer service oriented role.

● Excellent verbal and written communication skills in English, both in person and over the phone.

● Proficiency in a second Asian language would be a plus factor.

● Polite and pleasant demeanour

● Strong time and project management skills.

● Meticulous, resourceful and with a strong sense of initiative

● Ability to manage multiple projects simultaneously in a fast-paced environment.

● Experience in working in a school environment is an added advantage.

Application

Interested applicants are welcome to apply by 14 March 2024.

About us

XCL World Academy offers a rigorous and balanced education for students aged 2 to 18, beginning with our Nursery programme and continuing through the full International Baccalaureate (IB) continuum of studies. We believe in future-proofing your child by providing relevant skills and exposure, equipping them with the skills required for the jobs of tomorrow. Through our world-class curriculum and with the guidance of highly experienced teachers, our students embark on a self-directed journey to become skilled and empathetic young individuals.

We aspire to recruit employees that share and understand our commitment towards creating our mission of empowering an international community of happy learners who aspire to positively impact others. We are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to Safer Recruitment processes such as interviews, employment reference checks, identity, and criminal record checks. Selected candidate[s] would be required to provide documentation of background checks done from the home country.

Clinic Manager | Napier

Working day: 5.5 days work week
Working Hour: Monday to Friday (8.30am – 5pm) | Saturday (8.30am – 1pm)
Salary range: $4,000 - $4,800 + AWS
Location: Near to Napier Mrt

Job Responsibilities:

• General nursing duties – dispensing medications, basic blood taking skills, injection.
• Assist doctor during procedures.
• Front desk duties such as answering patient enquiries, financial counselling, and cashiering.
• Phlebotomy
• Manage the clinic and supervise junior employees.
• Inventory management / drug orders
• Other duties assigned by the doctor as required.

Responsibilities:

• Professional Certificate in Nitec/Diploma/Degree
• At least 2 years above experience in the related field
• SNB Registered

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant