Total 92,133 Full-time customer service manager job vacancies in Singapore

We are looking for an experienced Assistant Manager/Manager (Grant Administrator) to assist the Deputy Director (Resource Management) in grant administration and management for the Skin Research Institute of Singapore and A*STAR Skin Research Labs

Roles & Responsibilities:

The successful applicant will be expected to:

• Work with the Deputy Director (Resource Management) and Director Corporate Services for the administration of the grant calls as part of a “Grantor role” which include, but are not limited to:

* Grant issuance including preparing for roadshows, sending out emails to announce the grant call, ensuring all relevant documents such as grant info sheet, application form, budget template etc. are in place

* Post grant call closure matters such as performing completeness checks, collating all complete applications, organizing proposal review meetings, compiling evaluation scores, preparation of meeting agenda, slides and recording of minutes, grant outcome announcement, preparation of Letters of Award, reporting templates, budget schedules etc.

* Perform the role of “Officer-in-charge” for the Grant(s);

* Verify and monitor claims for grant expenses for the Grant.

· "Grantee" Grant management role - Work with colleagues and Principal Investigators (PIs) for pre-award and post award management of a full suite of Grants (from A*STAR, NRF, NMRC etc.) which include, but are not limited to:

• Liaising with funders and collaborating institutions on grant-related matters;
• Supporting PIs in grant administration and reporting, and ensure compliance with grants terms and conditions;
• Monitoring project progress and fund utilization;
• Supporting PIs on budgeting and cashflow projections to facilitate submission of grant applications;
• Supporting PIs on grant variations such as budget virement, change in scope, grant extension etc.
• Assist in preparation of internal control measures including the required audits;
• Assist in preparation of management reports and presentations;
• Work closely with colleagues to maintain accurate and current records of grant information at all times;
• Liaise with colleagues and A*STAR Finance in project accounts creation and activation for newly awarded grants;
• Provide secretariat and logistics support for SRIS meetings and events as and when required;
• Other ad-hoc duties, assignments and projects as may be assigned by Executive Director or Director, SRIS and A*SRL.

Job Requirements:

• Minimum qualifications – bachelor’s degree in Life Sciences or related fields with at least 8 years of relevant experience in grants management.
• Experience in budgeting and financial management will be an advantage
• Quick, meticulous, resourceful, and creative problem solver who works well independently as well as in a team and under pressure.
• Uses sound judgment and demonstrates initiative in carrying out assigned duties.
• Highly organized and enjoys grant administration, documentation, management reporting and administration
• Excellent communication skills - able to clearly and concisely express technical and non-technical information in oral and written form to all levels in the organization.
• Strong negotiation and people skills.
• Flexibility to adjust and thrive in an environment with changing requirements, schedules, and priorities in a research environment.
• Highly proficient in Microsoft Office, especially in Excel and Powerpoint.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Our client is a listed company in Engineering and Manufacturing industry. Due to business needs, they are now recruiting a Technical Sales Specialist to be part of their Sales team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Collaborate with Sales and Project Management for the successful execution of assigned programs and projects
• Develop and implement project plans, encompassing coordination, tracking, and budget management
• Ensure prompt attention to customer inquiries and requests
• Facilitate communication between internal departments and clients
• Any other adhoc duties as assigned

Requirements:

• Diploma in Mechanical Engineering or related field
• Minimum 2 - 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• General nursing duties - dispensing medications, basic blood taking skills, injection
• Assist doctor during procedures.
• Front desk duties such as answering patient enquiries, financial counselling, and cashiering.
• Manage the clinic and supervise junior employees.
• Pre and post operation support for patients.
• Inventory management / drug orders
• Other duties assigned by the doctor as required.
• 5.5 days work week.

Customer Service Assistant (Mon-Fri, East, Up to $2200)

Salary up to $2200
Workdays: Mon- Fri, 10-7pm
Location: Macpherson

Responsibilities:

• Provide good customer service
• Assist customer on enquiries and requests
• Coordinate deliveries pick up and collection
• Data entry and process documents
• Assist in ad-hoc administrative duties when required.

Requirement:

• With Customer Service Experience

You may email your resume to [email protected] or whatsapp wa.me/6590066657 for more information.

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
Lee Ming Hui (Reg No. R21102976)

about the company

Our client, one of the largest insurance players in the Asia pacific market, offers a wide range of services.

about the job

In this position as a Business Development Manager, you will be in-charge for Marine Hull portfolio and involved in helping to achieve and grow the overall target set by the organisation.
The ideal incumbent will be expected to identify and develop potential business areas and maintain professional relationships with existing and potential customers.

In order to be successful, you will be required to review, accept and underwrite business within Risk Acceptance Authority and guidelines including claim matters, recommendations on wordings and liaison with internal stakeholders.

skills & experience required

• 3+ years experience in Business Development or Underwriting with focus on Marine Insurance
• Strong technical Knowledge in Marine underwriting and risk management
• Excellent relationship building skill and strong business acumen
• Excellent communication and interpersonal skills

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

[What the role is]

MANAGER / DEPUTY TECHNICAL MANAGER

[What you will be working on]

To align with the Digital Government Blueprint’s vision of “Digital to the Core, and Serves with Heart”, LTA is embarking on a digital transformation journey by harnessing new technologies to drive broader efforts to revamp the digital platform, develop and integrate enterprise-wide IT systems. We envision to leverage cloud services such as government commercial cloud infrastructure for enhanced business agility and build stakeholder-centric services that cater to businesses’ needs.

LTA is looking for Technical Project Manager to lead in the planning, designing, integration, implementation and maintenance of IT systems.

You will be involved in:
• Undertaking project conceptualisation, solutioning and system architecting
• Collaborating with business stakeholders and cross-functional teams to strategise procurement approach and seek project funding
• Developing applications leveraging cloud technologies by adopting Agile DevSecOps
• Managing project procurement which includes tender specifications preparation & evaluation, implementation and quality assurance
• Managing vendors and IT maintenance contracts and ensure that the vendors meet contractual obligations, leading to successful project delivery
• Managing IT system Operations and Maintenance works including audits, risk assessments
• Exploring and evaluating new and emerging technologies and solutions to push capabilities forward and future proof the systems

[What we are looking for]

• Tertiary qualification in Computer Science/Engineering or any relevant qualification with at least 8 years’ IT experience in project management of enterprise-wide projects
• Able to lead a team and bridge communication in a multi-disciplinary and multi-vendor environment
• Experience in operations and maintenance of large and complex systems, application and infrastructure management, service level management and application security
• Experience in software development lifecycle, IT project management and service management
• Able to initiate program and manage complex system integration
• Possess sound business judgment and broad technical breadth and depth including working knowledge of the cloud platforms (AWS/Azure/GCP), web frontend / backend development frameworks like React/NodeJS, SpringBoot, Java/Python, native cloud services, IT security and end-to-end application infrastructure

Optional Requirements:
• Knowledge of container management platforms such as EKS, ROSA is an advantage
• Knowledge of DevSecOps Platforms and tools such as GitLab is an advantage
• Knowledge and implementation experience of the Government Instruction Manual for IT Management (IM8) and WOG baseline standards is an advantage

Manager, Electrical Design

Who we are:

Digital Edge is a trusted and forward-looking data center platform company, established to transform digital infrastructure in Asia. Backed by Stonepeak, a leading alternative investment firm specializing in infrastructure and real assets, Digital Edge has in excess of US$1 billion in committed capital.

Our mission is to bridge the digital divide across Asia Pacific by building the sustainable digital ecosystems of the future. Through building and operating state-of-the-art, energy efficient data centers rich with connectivity options, we bring new colocation and interconnect options to the Asian market, making digital infrastructure deployment in the region easy, efficient and economical.

Founded in 2020 the company has grown rapidly across multiple markets in the region, and currently provides data center and fiber services across China, India, Indonesia, Japan, Korea, and the Philippines.

This role is an exciting opportunity to join our fast growing team as we further expand our footprint across Asia.

Our values:

• Respect: We embrace diversity and collaboration.

• Innovation: We share ideas and solve problems.

• Grit: We are driven and determined.

• Excellence: We seek to deliver the best.

• Responsibility: We do what’s right for our people and the planet.

What we need:

We are seeking a highly skilled and motivated Electrical Design Manager to join our dynamic team. The ideal candidate will play a key role in the end-to-end design and delivery process, ensuring the successful implementation of electrical designs for our projects. From concept to execution, the Electrical Design Delivery Engineer will collaborate with cross-functional teams to guarantee the timely and efficient delivery of high-quality electrical designs. This role will be based in Singapore.

Key responsibilities:

• Engineering Design: Ability to develop electrical designs, schematics, and layouts in accordance with project specifications and industry standards.

• Cross-functional Collaboration: Collaborate with architectural, mechanical, security and other engineering disciplines to integrate electrical designs seamlessly into overall project requirements.

• Project Planning: Contribute to project planning by providing accurate estimations of overall design delivery efforts, milestones, and resource requirements.

• Quality Assurance: Conduct thorough reviews of electrical designs to ensure they meet Digital Edge’s requirements, safety, and regulatory standards.

• Documentation: Create and update comprehensive documentation, including design standards, design guides and technical drawings to support the design delivery process.

• Risk Management: Identify potential risks particularly associated with electrical design elements and develop mitigation strategies to address them proactively.

• Consultant and Vendor Collaboration: Work closely with external parties for successful design delivery, selecting the appropriate components and ensuring compatibility for construction and operations.

• Testing and Commissioning: Support T&C function by validating Sequence of Operations.

• Continuous Improvement: Stay abreast of industry trends, emerging technologies, and best practices to continuously improve the design delivery process.

• Communication: Effectively communicate design concepts, progress, and challenges to both technical and non-technical stakeholders.

• Actively champion and implement policies and procedures for occupational health & safety in the workplace, information security management, environmental management systems; incident management; and comply with all legal regulatory requirements of the organization

The successful candidate:

• Bachelor’s degree in electrical engineering or related field.

• 5 years or more relevant professional and project delivery experiences in APAC, including design of hyperscale data centres.

• Proven experience in electrical design and delivery in a relevant industry.

• Proficiency in CAD, Excel and PowerPoint.

• Strong knowledge of electrical standards, codes, and regulations.

• Excellent problem-solving and analytical skills.

• Effective communication and teamwork abilities.

• Familiarity with project management principles.

• Detail-oriented with a commitment to delivering high-quality work.

• Professional engineering certification is advantageous.

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Serve as an ambassador, assisting customers with purchases and inquiries through various channels.
• Handle customer feedback via phone, email, social media, and live chat, ensuring timely resolution.
• Create feedback reports to analyze trends and contribute to service improvement.
• Collaborate with internal teams and logistics vendors to fulfill customer requests.
• Any other ad-hoc assigned duties

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Crimson Education is hiring an innovative, driven product leader responsible for owning the

entire lifecycle for our Graduate School Admissions (GSA) consulting services, from product

design to marketing/sales strategy, performance evaluation, and product improvement.

Our goal: to hire an entrepreneurial General Manager who can run our GSA business

end-to-end and grow it to win at a global level. We want to do the same for graduate

admissions that we've done for undergrad, changing the competitive environment in which

we operate and becoming the biggest player in the space. We bring to the table unmatched

distribution channels, a robust technology platform, and the entrepreneurial know-how of

having done it at the undergrad level.

For this role, you'll need to bring hard-driving

entrepreneurial spirit, product vision, great instincts for what makes a target market tick, and

a love of 'getting your hands dirty' in operations, sales, marketing, and more.

This is a full-time position, either fully remote or based in one of Crimson's offices worldwide.

Responsibilities:

● Identifying target market segments and setting branding strategy

● Cross-functional work with global sales and marketing teams to drive revenue

● Oversight of service operations and quality / design improvements

● Coordinating product updates and releases with internal stakeholders

● Building a high-performing service and sales team for GSA

Short/Medium Term Expectations:

● Drive $420,000 SGD (or more) in GSA revenue in May ‘24, and $820k in revenue

between June and July ‘24

● ~10 assets produced and delivered by May 15 ‘24, including but not limited to

testimonial videos, eBooks, guidebooks, Strategy lookbooks, etc.

● Sales of at least $100k SGD outside of the GSA team (reflecting confidence in the

product from other markets/teams) during the month of May ‘24

● Biweekly events, online or in-person, from May ‘24 onward

● 1000 leads generated from digital marketing campaigns in May ‘24, with ~2%

conversion in June/July

● Strong email copy for nurture drips and other outreach, tailored for MBA, completed

and in circulation by May’24

● A strong, competitive, standardized team of consultants who have capacity to take on

lots of new students, with initial team training and build completed by end of May ‘24

Longer-term Expectations:

● Achieve 100% YoY growth between FY24 and FY25, with approximately $7.5M SGD

revenue

● Achieve the most web traffic of any MBA consultancy, as measured by Similarweb, by

end of FY25

● Expand from 2-3 markets in FY24 to 5-7 markets in FY25, with average $700k SGD

earned across each during FY25

● Expand from MBA to Engineering & CS MS/PhD programming early in FY25

What skills and experience you’ll need:

● Masters qualification or higher preferred

● Proven experience working against ambitious targets

● Innovative, research-informed approach to product improvements

● Experience in education or admissions consulting sector preferred

If you're passionate about growing in a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

• Global leader in the sanitary-building material space
• Oversee entire all Singapore dealers

About Our Client

My client is a globally renowned leader in the sanitary space, manufacturing, and supplying sanitary and piping products/solutions in the building material industry.We are looking for a Channel Sales Manager who has experience managing dealers in the building material space, preferably in the sanitary sector.

Job Description

Grow Project Business:

• Expand project business with dealers through direct specifications and leveraging dealers' connections.
• Actively manage the CRM Project Pipeline to ensure maximum market coverage, specifications, and win-rate.

Develop Strategic Relationships:

• Cultivate strategic relationships with Key Developers, Architects, and Interior Design Accounts to increase specifications and grow project business.
• Provide distributors/dealers with effective solutions and technical support to secure projects.

Form Alliances:

• Establish alliances with sanitary partners to tap into their network and develop competitive packages.

Market Intelligence:

• Keep abreast of general market trends, prices, and competitor activities to make informed decisions.

Network Building:

• Regularly visit dealers, developers, architects, designers, MEP consultants, plumbers, and contractors to maintain strong relationships and identify new sales opportunities.

The Successful Applicant

• Extensive experience in the sanitary and/or building material industry.
• A minimum of 10 years of dedicated involvement in the sanitary sector.
• Self-motivated and exceptionally driven.
• Proficient in engaging with higher management levels, including developers, architects, designers, MEP consultants, plumbers, and contractors.
• Possesses a well-established local network and connections.
• Demonstrates professional communication and presentation skills.

What's on Offer

Pride in Company Culture:

• Employees take pride in being part of a company with a strong and positive organizational culture.
• A workplace environment that fosters collaboration, respect, and a sense of belonging.

Team Building Spirit:

• Emphasis on team building activities that encourage camaraderie and a collaborative work spirit.
• Opportunities for employees to engage in team-building exercises, fostering strong professional relationships.

Long Legacy:

• Being part of a company with a long and distinguished history in its industry.
• Employees benefit from the stability and expertise that come with a well-established legacy.

Global Branding Outreach:

• Exposure to a globally recognized brand, contributing to professional growth and recognition.
• Opportunities to work with diverse teams and contribute to the company's global presence.

Job Responsibilities:

· Manage a team of analog layout engineers, providing leadership, mentorship, and technical guidance.

· Oversee the layout design, and verification in technologies such as CMOS etc.

· Collaborate with design and PD teams to translate circuit designs into physical layouts.

· Ensure the team meets project schedules and deliverables, maintaining the highest quality standards.

· Conduct layout reviews to ensure design compliance with specifications and adherence to industry best practices.

· Coordinate with cross-functional teams for debugging, yield improvement, and issue resolution.

· Contribute to layout process and methodology improvements and automation.

· Stay updated with the latest technology trends and advancements in the field of analog layout design.

Requirements:

· Bachelor’s or Master’s degree in Electrical Engineering or related field.

· Minimum of 7 years of experience in analog layout design with at least 2 years in a management or team lead role.

· Proficiency in industry-standard EDA tools such as Cadence Virtuoso, Synopsys Custom Compiler and Mentor Graphic Calibre.

· Deep understanding of semiconductor physics, device fabrication processes, and layout techniques.

· Experience in managing layout designs for a variety of analog circuits, including power, high speed, mixed signal, etc.

· Exceptional leadership skills with a proven ability to manage and develop a high-performing team.

· Strong analytical skills with the ability to solve complex technical problems.

· Excellent communication skills with the ability to clearly articulate technical concepts.

· Experience with advanced FinFET process nodes e.g., TSMC 5/6nm.

Jason Marine Group Limited is a Maritime-centric Equipment and Service Provider based in Singapore, providing marine electronics and communications equipment/services and integration services for the commercial marine and offshore industries in Singapore, Asia and Europe regions.

Placed in the care of Head of Marine Business Unit (BU), and working closely/ reporting to the Sales Director (Marine), the Sales Manager (Marine) will

· Identifies, qualifies, and closes complex sales to new and existing Marine, Offshore Oil and Gas customers.

· Develops, maintains, and advances relationships with current and potential customers to cultivate new selling opportunities.

· Documents and communicates the voice of customer to internal stakeholders.

· Leverages resources and knowledge of Marine BU products, services, processes, and operations to support customer commitments, gain competitive advantage and foster business growth.

· Prepares or oversees the production of proposals and negotiates contracts for management approval.

· May participate in trade shows, exhibitions, conferences, and other events to keep abreast of industry developments, and seek potential customers.

· Deliver presentations to prospective customers within territory, or as required.

· Able to interact and influence key decision maker in senior position.

· Any other matters assigned by superior/ company.

Other Requirements

· Diploma/Bachelor's Degree in telecommunication, electrical engineering.

· 4 - 8 years relevant working experience with good sales track record.

· Good sales network in the marine industry and knowledge in Maritime Satellite services will be an advantage.

· Experience as Ex-Radio Officers, are added advantages.

· Good customer contacts withship managers/owners will be an advantage

· Possess excellent business acumen, communication & presentation skills.

Position Summary

A Global 3PL Logistics entity, seeking for a Logistics Operations Manager to lead a team in the management of logistics and warehouse operations to achieve targeted performance and required service standards.

Responsibilities

• Lead and manage the logistics operations

• Responsible for P&L of the operations

• Supervises and develops staff

• Provide inputs for department’s future needs and operations by defining roles and responsibilities for the team

• Drive Lean Warehousing System

• Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve and exceed the service standard or target.

• Enforce security and work safety measures and controls in the warehouse.

• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)

• Train and manage the team to solve day-to-day operational issues and reach short- and long-term performance goals

Requirements

• Minimum 5 years of experience in shipper (managing 3PL) / 3PL environment

• Bachelor's Degree in Logistics/ Supply Chain Management/ Engineering or equivalent work experience in the logistics field

• Prior experience in managing an operations size of 40-60 personnels will be an added advantage

• Good working knowledge on warehouse management, inventory planning, local distribution and transport management.

• Possess strong leadership skills

• Good communications and interpersonal skills

• Good understanding of customs and regulatory issues related to Logistics

• Experience in WMS systems and possess good computer skills

Responsibilities:

• Ensure the seamless delivery of HR services to support business objectives
• Oversee the entire cycle of recruitment, selection, performance management, and off-boarding processes
• Review HR workflows and processes periodically to enhance efficiency and productivity
• Participate in routine annual HR activities, such as Performance Appraisal, Salary Review, and Variable Bonus exercises, as well as handle ad hoc salary reviews or promotions
• Address employee queries related to HR policies, procedures, staff benefits, and other relevant topics
• Develop and execute a retention strategy to retain team members for effective client service
• Proactively identify operational gaps and implement strategic changes to foster excellence in processes

Requirements:

• Possess a Degree/Diploma in Human Resource Management or equivalent.
• Minimum of 10 years of HR expertise, with a background in HR generalist/business partnering and talent management.
• Comfortable operating in a fast-paced and evolving business setting

How to apply:
By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R21103560
EA License No.: 20C0426 (Elitez & Associates)

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. We are engineered for ambition.

We create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they can truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Why you should join the Adyen Sales Team

We sell the best to the best. You will work alongside world-class salespeople and boost your career through training with the Adyen Sales Academy. You'll work with world-class merchants, technology, and colleagues while selling the best to the best.

At Adyen, our sales teams take the initiative, allowing them to make an impact from day one, and we highly encourage working as a team because winning is more important than ego. Adyen is the place where sales mavericks can take flight.

Being able to tell stories is fundamental to how we operate. We are fantastic storytellers when speaking to prospective and current clients to foster excitement about our product and strengthen customer relations. We are looking for a sales manager who will succeed onboard the Adyen rocket ship and take our current successful momentum to the next level of growth through the acquisition of new (Enterprise) merchants.

Sounds exciting? Keep reading!

What You'll Do

• Own the complete sales cycle of our largest prospects in Singapore and APAC - from generating leads to closing deals to getting them live and transacting;
• Creatively drive innovation for merchants in retail, digital, platforms, and financial services;
• Become an expert in selling Adyen's world-class financial solutions;
• Partner with technology leaders and solution providers while working closely with our Compliance, Implementation, and Account Management teams;
• Travel and network (~25%);

Who You Are:

• A hunter who tells excellent stories;
• Proven experience in an enterprise sales role (4+ years) selling complex solutions;
• You have a strong network of clients or industry expertise in digital, retail, or platforms that is relevant for Adyen
• You are a team player who enjoys working in person with the sales team both locally and globally across different cultures, roles, and offices;
• You are analytical, a strategic negotiator with a commercially driven, go-getting attitude;
•You are an excellent communicator of big ideas and can uncover complex needs with great questions and listening.
• You are a resourceful, super self-starter and can execute and manage time-sensitive tasks in a fast-paced, highly entrepreneurial environment;
• Working in the financial space against large banking institutions is a challenge, so you are prepared to educate and pitch transparently with a consultative approach;
• English proficiency required. Business level fluency of other Asian languages is a plus to tackling regional markets.

Ready to meet us?

If you are excited about this role, apply by clicking the link below. We can’t wait to meet you!

Customer Service Officer

• Working days & hours: 5 days (8:45am – 5:45pm)
• Salary: $2000 - $2500
• Working location: Tanjong Pagar

Interested applicants can send your resume to ✉ [email protected] or WhatsApp: +65 94283063 and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Leo Shin Guan Reg No: R22108030

The Supreme HR Advisory Pte Ltd EA No: 14C7279

The Position

An opportunity to lead the scientific content management from end-to-end process for creating, planning, tagging, and communicating in multi-channel customer communication platforms. Work in a cross-functional environment and act as project leader for medical campaign dashboard, multi-channel engagement, and explore innovation in contents and actionable insights.

Duties & Responsibilities

• Govern and support the processes surrounding planning, development, and management of digital content / messages to be implemented across the multi-channel customer planning & communication platforms with Medical Teams in the ROPU Centre, as well as relevant third parties and agencies.
• Drive the process to create and maintain digital content editorial plans to ensure timely and accurate content delivery, and optimize outcomes.
• Work with Customer Insights team to gain understanding of priority customer groups and segments for current promoted brands and future portfolio in terms of customer needs, gaps, content and channel preferences.
• Lead and support the process for development of channel and content / messaging strategy for various target audiences based on their customer journey and touch points according to their strategic segments.
• Perform content audits and identify content / process / understanding / training gaps.

Requirements

• Bachelor’s Degree or Master’s degree (or equivalent) in medicine, pharmacy, life science, or any other relevant field.
• 2-5 years of experience on content planning, creation, tagging, and multi-channel content engagement
• Strong and broad understanding of pharma business and advanced knowledge of websites and digital analysis
• Strong personal interaction skills / Team player needed for high degree of cross-functional/-TA/ on multiple initiatives at any one time
• Full familiarity with digital and non-digital content production and approval processes
• Self-/Result- and Solution driven

Job summary:

Reporting to the Project Management Office (PMO) leader, the Senior Project Manager plays an important role in ensuring timely project delivery within the PMO. The Senior Project Manager is accountable for the successful delivery of the projects assigned and serves as the single point of contact towards end customer. Proven Project Managers may move on to take senior roles within the PMO where he or she can expect to handle projects of larger scale and complexity and provide mentorship to junior Project Managers.

1.0 Job Responsibilities:

· Responsible for the start-to-finish delivery of projects

· Responsible for delivery of projects of a high quality, within budget and according to agreed schedule and users requirements

· Drive alignment and prioritization of tasks/scope in a fast-paced and large-scale projects with many inter-dependencies.

· Lead and ensure other sub-projects are well planned, to ensure timely and in-budget execution of activities against plans

· Monitor resource utilization to facilitate planning & scheduling of resources

· Ability to demonstrate experience in managing diverse groups of stakeholders.

· Identify, assess and manage the risks of the project and take appropriate mitigation actions

· Manage project scope creep and mitigate it when it occurs, manage changes in users requirements according to Change Control processes, schedule slippage, technical problems and shortages of resources

· Facilitate escalation processes in support of defined project scope

· Ensures timely submission of reports for projects

· Work closely with clients to ensure timely closure of contractual milestone for billing

· Attention to details is a must, coupled with a “can-do" attitude.

2.0 Required Qualifications:

- Essential

· A minimum of 8 years in IT Project Management (preferably mid to large scale ICT projects)

· Bachelor Degree in IT/Computer Science or related

· Technically competent with strong knowledge of networking, cloud and security systems.

· IT and Project Management Certifications – PMP, PRINCE2, ITIL v4, CITPM, PMI-ACP

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

• Plan and execute project work schedule to meet the project goals and datelines with different sector clients such as government, commercial and private.
• Prepare, update and present project work progression report in the meeting with the customer.
• Conduct system configuration setup, troubleshooting and commissioning for the ELV equipment such as CCTV system, door access card and intrusion detection system.
• Provide CCTV installation and design advise to the client during site survey.
• Manage and coordinate the contractor and stakeholders to ensure smooth implementation according to the project schedule.
• Negotiate the quotation with contractor before raising up the quotation for approval by management.
• Prepare and update the project documentation such as user manual, floor plan drawing and schematic drawing.
• Provide training to the clients and end users on the system features and operation.
• Provide technical support to the maintenance team after the commissioning.
• Maintain positive relationships with clients, address concerns and ensure clients are satisfied with the delivered solutions.

Requirements:

• Bachelor’s degree in Electronics Engineering or related field.
• With 6 or more years working experience in the Security Industry.
• Prior experience in handling at least 5 or more engineers.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Client Service Executive ( CSE) – AMK ( 5 Day)

- Have a minimum 3 years experience in client servicing in engineering sales

- possess a diploma preferable in the mechanical engineering field

- able to sell, up-sell and cross-sell

- possess a strong positive attitude towards selling and customer service

- good team working and communicating skills, both verbal and written

- analytical and good problem solving skills

- work with engineer specialists to jointly respond to clients’ enquriies

- coordinate sales activities with accuracy and timeliness

- Provide professional services by visiting current and new clients ( if needed) for consultative selling, cross- selling or up-selling the company’s products and services

- assist in generating and qualifying new leads to arrange appointments to meet potential clients in person, to do an introduction or sales presentation

- thnk citically and suggest improvements that might lead to cost savings which will ultimately benefit the clients

- to service company’s existing customers and calling them up plus a visit to check on their needs

- This is a sales role, but more of a farming then hunter role.

- BASic salary : S$ 3500 – S$ 4300

INTERESTED CANDIDATES PLEASE EMAIL YOUR UPDATED MICROSOFT WORDS RESUME TO [email protected]

ENG YEE LEE (R1876385) @ UNION MANPOWER SERVICES PTE LTD (95C4597)

Job Responsibilities

The Service Operations Executive is responsible for ensuring the readiness to support business operations. Key objectives include smooth daily operations as well as enhancing operational efficiency and customer experience. The successful candidate must be operationally hands-on, organized, highly motivated, and able to work with a disciplined approach towards managing people and work.

Service Support

• Provides 1st level support for network and Internet services via phone or email with accuracy and promptness to meet pre-defined SLAs for customer
• Responsible to follow through any Incident or Request in the Ticketing System until closure of the ticket for customer and internal customer
• Monitor line down for customer, perform basic troubleshooting steps and schedule onsite if required.
• Manages issue resolution based on incident priority levels and escalates to appropriate channels when required for customer and internal customer.
• To perform daily checks on critical devices for internal customer.
• To perform patching on critical devices on a quarterly basis for internal customer.
• In charge in assigning new hardware to the staff and reformatting hardware for internal customer.
• To perform Duty Officer role; one week per month.

Service Delivery

• Schedule and manage the installation and turn-up of connectivity including support to field technicians onsite.
• Collaborate with clients and internal stakeholders to gather information required to ensure smooth deployment
• Identify potential issues and proactively escalate internally to prevent delivery delays.
• Provide updates to the customer in a timely and professional manner
• Prepare work orders and documentations necessary for provisioning and service installation
• Verify provisioning details and service connectivity after service delivery
• Maintenance of customer contract records in Company's ERP system

Job Requirements

• Candidate must possess either a Diploma or Degree in Information Technology/Computer related course. Fresh Graduates are welcome to apply
• Experience gained from the Telecommunication or Information Technology industry either from internship (OJT) or actual work is an advantage.
• It is an advantage to have basic knowledge of TCP/IP, LAN, and WAN concepts and Internet application (Email/Web/Domain)
• Active interest in learning and maintaining technical skills & knowledge
• Strong verbal and written communication skills
• Good interpersonal skills and able to work within the team
• Resourceful and enjoy problem solving

Job Description

We are seeking a professional General Manager to oversee the restaurant operations. The incumbent is expected to direct and lead the team to achieve the hotel’s strategic goals in expanding business opportunities, customer satisfaction and staff engagement. Responsible for developing annual and medium term strategies and plans to achieve profitability.

To excel in this role, you must be approachable and detail-oriented with proven hospitality or management work experience.

Responsibilities :

• Lead, motivate and provide effective leadership to the management team to ensure all functions are operating effectively
• Responsible for the restaurants profit & loss to ensure that KPIs are achieved
• Drives guest satisfaction and maintains high service standards through consistent reviews of patrons feedback; effective communication as well as institutionalizes a culture of accountability and continuous improvement to mitigate shortfalls, so as to improve overall customer journey and experience
• Ensure compliance with relevant regulations/ legislations and the restaurant’s standards
• Ah hoc duties / projects as assigned

Requirements :

• You should possess a Bachelor’s degree in hospitality, business administration or a relevant field
• Have at least 10 years of relevant experience in the General Management of an established group chain
• Team-oriented approach with a mindset of open communications
• Outstanding interpersonal and leadership abilities
• Translation of documents from English to Japanese or vice visa.
• Liaise with Japanese speaking stakeholders in Japan and Director.

Interested applicants are invited to email your resume and expected salary via this platform.

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Requirements:

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Former successful experiences as a multi-site manager in the F&B industry
• Excellent communication skills
• Leadership ability

For interested applicants, kindly send your resume in Word/PDF format to [email protected]

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Technical Services Manager whohas proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Technical Services Manager_Financial Services experience is a must, preferably in the Financial Crime and Compliance domain, AML

Responsibilities:

As a Technical Services Manager, you will be responsible for leading a team of technical professionals, ensuring the successful delivery of technical services, and actively participating in hands-on technical tasks. You will play a key role in managing projects, coordinating team activities, and providing technical expertise to solve complex challenges and form teams with other BU’s and peer groups.

Responsibilities

· Align organizational IT strategy with customer experience strategy while continually helping improve operation policies, standards, and procedures.

· Responsible for application design and development from inception through production

of client ‘portfolio of products both hands-on and as an SME.

Actively engage in hands-on technical tasks, leveraging your expertise to contribute to project success.

· Lead and manage geographically distributed teams of technical professionals, providing guidance, mentorship, and support. Constantly look for ways to improve technical skills within the team. Engage and/or facilitate periodic training for the technical team.

· Conduct code reviews to ensure code quality, maintainability, and security.

· Oversee the planning, execution, and delivery of projects within established timelines and budgets aligned with Actimize delivery methodology.

· Collaborate with cross-functional teams to ensure project goals align with overall business objectives.

· Stay current with industry trends and emerging technologies, applying relevant advancements to enhance technical solutions.

· Serve as a primary technical point of contact for clients, understanding their technical requirements and client concerns and proactively identify opportunities for service improvement.

· Allocate resources effectively, balancing workloads and skillsets within the team.

· Collaborate with HR to recruit, onboard, and train new team members.

· Implement and enforce quality standards for technical deliverables, ensuring adherence to best practices.

· Strive to build efficiencies, repeatable processes, and best practices on implementations.

· Collaborate with product management on defining new product features.

· Support sales and pre-sales on new opportunities and leads. Provide consultation to prospects and clients on best practices on the technologies to adopt.

· Work with presales teams to design and present possible solutions to potential new customers, as well as help with RFI/RFP responses.

Candidate Requirements:

· Previous experience in leading a technical team. Demonstrated ability to inspire and motivate a team toward achieving common goals.

· Financial Services experience is a must, preferably in the Financial Crime and Compliance domain.

· Strong experience in designing and delivering Enterprise solutions to Tier 1 organizations with end-to-end experience and expertise.

· Experience in client-facing roles, with the ability to understand client needs, build strong relationships, and address concerns effectively in a Consulting or Professional Services capacity.

· Demonstrated ability to adapt to evolving technologies and industry trends, ensuring that the team stays current and leverages the latest advancements.

· Customer facing experience, preferably in

· Domestic travel required (up to 15%)

· BA degree in Computer Science or related field or relevant experience (advanced degree a plus)

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

Responsibilities:

• Manage all online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting
• Develop and implement ecommerce strategy in order to improve website performance
• Work with developers to improve website speed
• Work wth the marketing team or manage digital marketers in order to improve quality and traffic acquisition
• Research market in order to discover new trends and technologies in order to improve website performance
• Analyse various data in order to deliver data driven strategies in order to deliver top performance and achieve kpis
• Develop content calendar and oversee website uploads and landing pages development
• Report on performance
• Manage and lead a team of e-commerce professionals, providing guidance and support.
• Monitor customer feedback and resolve any online shopping issues promptly.
• Enhance the overall online shopping experience to drive customer satisfaction and loyalty.

Requirements:

• A Bachelor's degree in Business, Marketing, or a related field is required.
• At least 3 years of managerial experience in e-commerce or a similar role.
• Demonstrated experience in e-commerce management, preferably within the fashion or footwear sector.
• Solid understanding of e-commerce platforms and web development.
• Proficient in using web analytics and reporting tools, such as Google Analytics.

For interested applicants, kindly send your resume in Word/PDF format to [email protected]

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)