Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare, a renowned chain of medical aesthetic clinics operating in Singapore, Shanghai, Hangzhou, and Kuala Lumpur, is on the hunt for a driven and seasoned Digital Marketing Executive to become part of our dynamic team.

As a Telesales cum Digital Marketing Executive at ClearSK, you will play a crucial role in our success by converting customer inquiries into appointments and online sales through phone calls, Whatsapp &/or SMS conversations. You will also be responsible for driving our digital marketing efforts across various platforms, including but not limited to Google, Facebook, Instagram, Xiao Hong Shu, and WeChat, to engage potential customers, turning inquiries into appointments or sales. You will be cross-trained to operate or track marketing campaigns or perform operational audit.

Job Description

Responsibilities:

Telesales Responsibilities:

1. Convert customer inquiries into appointments and online sales, showcasing your exceptional sales acumen.
2. Efficiently negotiate and book appointments based on customer preferences into our efficient online booking system.
3. Handle inbound and outbound calls, providing exemplary customer service, and ensuring customer satisfaction. You will also be responsible for placating unhappy customers, and when necessary, escalating cases to the service manager or management for follow-up.
4. Avail yourself of training provided to effectively use standard phone scripts, filter calling leads from our customer database, and manage the computerized call/text systems securely.
5. Reach out to absentee customers and persuade them to return for visits or treatment appointments, showcasing your persuasive skills.
6. Optimize booking schedules by rescheduling customers' appointments from no-show slots and reallocating overbooked slots/doctors to under-booked ones.
7. Learn to enter sales invoices and manage package utilization/deductions on a timely basis while ensuring the completeness of the sales contract.

Digital Marketing Responsibilities:

1. Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat, showcasing your digital marketing expertise.
2. Leverage your excellent communication skills to engage potential customers and effectively convert inquiries into appointments or sales.
3. Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service, thereby contributing to our clinic's growth and success.
4. Stay updated with the latest marketing technologies, continuously learning and integrating new advancements, such as ChatGPT, into our marketing strategies.
5. Work closely with our in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customer reviews, fostering a collaborative and innovative work environment.
6. Provide invaluable assistance in planning, organizing, and executing online sales events, contributing to the clinic's achievements.

What We're Looking For:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• At least 3 years of experience in digital marketing, ideally in the healthcare or aesthetics industry.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• A tech-savvy individual with a solid understanding of digital marketing tools and platforms.
• Creative thinking combined with a data-driven approach to marketing.
• Ability to thrive in a fast-paced environment while maintaining attention to detail.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Strong organizational and time management skills to handle multiple priorities effectively.

What We Offer:

• An attractive remuneration package with performance-based incentives.
• Comprehensive training and ongoing support to excel in your role.
• Opportunities for career advancement within our growing organization.
• A friendly and inclusive work culture that values teamwork and collaboration.
• The chance to make a real difference in people's lives by helping them achieve their aesthetic goals.
• Access to state-of-the-art aesthetic treatments and services at discounted rates.

Join us at ClearSK Healthcare, and let's embark on an exciting journey together, empowering beauty and transforming lives! If you are ready to take on this rewarding challenge, we want to hear from you. Apply now and be a part of our passionate team committed to making a lasting impact on the world of aesthetics.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

This role offers the opportunity to guide and design digital transformation projects as a trusted advisor and consultant to our clients in manufacturing and various industries. The job involves identification of business cases for digital solutions, developing transformation plans, and drive the sequence of events towards completion of client buying process. The ideal candidate should be able to engage with client senior management with confidence and elevate the brand image of Yokogawa as trusted partner to our customers.

Responsibilities

• Engage with client senior management to identify gaps and value creation opportunities which could be addressed by Yokogawa Digital Enterprise Solutions Portfolios of products and services.
• Lead and facilitate smart manufacturing (Industry 4.0) assessment program workshops using independent frameworks such as Smart Industry Readiness Index (SIRI) and relevant Functional Area Assessment methodologies developed by Yokogawa.
• Create digital transformation roadmaps following these assessments, and to support proposal and delivery team to defining scope, spend budget and timelines prior to presentation to the client.
• Develop engaging and succinct presentations to clients independently or with the support of Subject Matters Experts.
• Collaborate with client or Yokogawa field sales to justify the project and to initiate a sequence of events that will lead to the completion of the buying process.
• Developing sales pipeline for Operations Management and Control of Work Solutions in YEA regions by driving the go to market strategies, in collaborations with Yokogawa’s established sales teams.
• Ultimately this role will contribute to expansion of Yokogawa market share in new solutions area and/or new customer base, measured by pipeline quality and order intake

Requirements

• Minimum 8 years of working experiences in manufacturing environment on digital transformation, industry 4.0, IoT or automation.
• Bachelor's Degree in Engineering (eg, Mechanical, Electrical, Industrial) , Manufacturing, or any related field.
• Experienced in facilitating discussions with client’s senior management levels and deliver formal presentations.
• Ability to assess customer’s operational challenge, clearly explain the problems on hand, formulate a solution and define a deliverable scope.
• Proven track record of success in driving revenue growth and closing deals.
• Experience with scoping and deploying OT and IT digital solutions for a variety of manufacturing environments.
• Thorough understanding of Industry 4.0 principles and technology across energy & sustainability, material, and life industries.
• Good understanding of OT/IT architectures and digital applications in process industry.
• Excellent verbal and written and presentation skills.

We regret to inform that only shortlisted candidates will be notified.

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

ClearSK Healthcare is seeking a dynamic Digital Marketing & E-Commerce Executive / Manager who aspires for a rewarding career in marketing and business management. ClearSK manages an international chain of aesthetic medical centres in Singapore, Shanghai and Suzhou in China. You will find in this marketing job a great opportunity to grow and impact on the business, as you work with professionals from healthcare, finance and general management. You will find yourself working in a challenging environment, where you will develop to your maximum potential.

Responsibilities

• Develop and implement marketing, branding and advertising strategies
• Develop and manage company social media, website and e-commerce platforms.
• Implement online sales and marketing plans to generate interest and create awareness.
• Generating online traffic and process website order to increase profitability.
• Create and execute digital marketing ads campaigns, social media marketing campaigns, retargeting campaigns, and other campaigns, in Google, Facebook, Instagram, EDMs, newsletters for club members.
• Constantly monitor and report performance of websites, campaigns & digital projects, and assess against goals (ROI and KPIs).
• Conduct studies on current and future trends in the industry to finetune marketing plans
• Continuously propose and implement actionable recommendation, updates to identify key customer segments, more effective advertising channels and methods.

Requirements

• Bachelor’s degree or diploma from reputable institutions in marketing, business or data science.
• Organized and highly motivated, fast learner

• Proficient in English communication and writing.

• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Must be able to execute branding or advertising campaigns on social media such as corporate websites, Google, Facebook & Instagram and E-commerce sites.
• Adobe creative suite skills, Excel skills, and basic HTML skills

• Good IT and numerate skills
• Ability to create webpages in InstanPage, WooCommerce, Shoplify, WordPress is preferred

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

• Supervising, mentoring and managing a small group of managers
• Maintaining relationships with clients, partners and other stakeholders
• Managing the profits and losses of the organization or a specific division
• Developing goals and initiatives to direct the company’s course
• Guiding managers on implementing company initiatives and policies
• Evaluating company processes and procedures to solve issues within them
• Ensuring business operations are implemented based on established procedures
• Maintaining regulatory records and paperwork

Purpose:

• Manage Regional operations for VAM® Field Services and VAM® Services from Sales, operations to cash collection.
• Be responsible to provide strategic advice to the board to ensure that the Company achieves its financial vision, mission and long term goals.
• Be responsible of the application of the VAM® Field Service Procedures
• Be responsible of the application and the level of performance of the company rules: quality, health, safety, environmental and ethic
• Satisfy VAM® connection users e.g. customers, licensee, OEM mainly

Job Description:

Sales:

• Actively participates in VAM® Field Service commercial growth: responds to Service quotations and negotiates contracts with customers

Management and Operations

• Recruits, trains and manages the VAM® Field service in country employees
• Ensures that all staff are competent in the requirements of their job by carrying out training, testing and on the job assessments and appraisals as per VAM® Field Service policy
• Performs individual appraisals
• Conducts business in compliance with all company policies (Vallourec Management System, code of conduct 7 ethics, safety, quality, HR, environment, travel and expense,…)
• Plans rig days and resources to support region operations
• Ensures daily job planning and allocates resources to job to support customer requirements
• Manages and evaluates suppliers and sub-contractors if any
• Controls employee time sheets and approves monthly rig bonus to be paid at the month end
• Reviews, approves and validates VAM® Field Service job reports prior to be sent to customers
• Updates On-Line VAM® Field Service DRIVE portal with planning and reports
• Ensures quality of service work leading to customer satisfaction
• Responds to technical questions from customers on VAM® products and connections
• Propose amendments to VAM® Field Service procedures
• Provides consultancy for troubleshooting or product integrity investigation when required
• Manage the VAM® Services APAC team in line with the objectives defined by the functional manager, the VAM® Services General Manager

P&L and administration

• Prepares Budget for the region from invoiced days to headcount and P&L
• Responsible for region EBITDA results and compliance to Budget
• Tracks and publishes region monthly VFSI – Key Performance Indicators
• Maintains and approves invoicing monthly
• Ensures cash collection is performed routinely and maintains receivable within targets
• Ensures cost control on all expenses in country and purchase activity (materials, subcontractors)
• Ensures all in country and local structure regulatory compliance reporting and compliance
• Consolidate VAM® Services APAC activity

Within limits decided by Vallourec Global Solution Operation Director has delegation of authority on:

• Sales of Field Services
• Purchasing for sub-contractors
• Recruitment & termination of personal in his region
• Communication with customers for Field Service issues

Job Requirements:

• Proven experience as Managing Director or General Manager or Senior Profile
• Minumum Master Degree in Engineering, Materials Science and is a MUST
• Minimum 10 years’ experience (i.e. marketing, engineering, R&D, IP,purchasing, operations...) in Oil & Gas Industry and 5 years VAM® experience is a MUST
• Strong commercial, financial and operational background, with an ability to apply appropriate principles
• Strong leadership, drive and ability to inspire and develop teams
• Strong decision-making, problem solving, critical thinking and influencing skills
• Excellent interpersonal and communication skills

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare, a renowned chain of medical aesthetic clinics operating in Singapore, Shanghai, Hangzhou, and Kuala Lumpur, is on the hunt for a driven and seasoned Digital Marketing Executive to become part of our dynamic team.

As a Telesales cum Digital Marketing Executive at ClearSK, you will play a crucial role in our success by converting customer inquiries into appointments and online sales through phone calls, Whatsapp &/or SMS conversations. You will also be responsible for driving our digital marketing efforts across various platforms, including but not limited to Google, Facebook, Instagram, Xiao Hong Shu, and WeChat, to engage potential customers, turning inquiries into appointments or sales. You will be cross-trained to operate or track marketing campaigns or perform operational audit.

Job Description

Responsibilities:

Telesales Responsibilities:

1. Convert customer inquiries into appointments and online sales, showcasing your exceptional sales acumen.
2. Efficiently negotiate and book appointments based on customer preferences into our efficient online booking system.
3. Handle inbound and outbound calls, providing exemplary customer service, and ensuring customer satisfaction. You will also be responsible for placating unhappy customers, and when necessary, escalating cases to the service manager or management for follow-up.
4. Avail yourself of training provided to effectively use standard phone scripts, filter calling leads from our customer database, and manage the computerized call/text systems securely.
5. Reach out to absentee customers and persuade them to return for visits or treatment appointments, showcasing your persuasive skills.
6. Optimize booking schedules by rescheduling customers' appointments from no-show slots and reallocating overbooked slots/doctors to under-booked ones.
7. Learn to enter sales invoices and manage package utilization/deductions on a timely basis while ensuring the completeness of the sales contract.

Digital Marketing Responsibilities:

1. Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat, showcasing your digital marketing expertise.
2. Leverage your excellent communication skills to engage potential customers and effectively convert inquiries into appointments or sales.
3. Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service, thereby contributing to our clinic's growth and success.
4. Stay updated with the latest marketing technologies, continuously learning and integrating new advancements, such as ChatGPT, into our marketing strategies.
5. Work closely with our in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customer reviews, fostering a collaborative and innovative work environment.
6. Provide invaluable assistance in planning, organizing, and executing online sales events, contributing to the clinic's achievements.

What We're Looking For:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• At least 3 years of experience in digital marketing, ideally in the healthcare or aesthetics industry.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• A tech-savvy individual with a solid understanding of digital marketing tools and platforms.
• Creative thinking combined with a data-driven approach to marketing.
• Ability to thrive in a fast-paced environment while maintaining attention to detail.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Strong organizational and time management skills to handle multiple priorities effectively.

What We Offer:

• An attractive remuneration package with performance-based incentives.
• Comprehensive training and ongoing support to excel in your role.
• Opportunities for career advancement within our growing organization.
• A friendly and inclusive work culture that values teamwork and collaboration.
• The chance to make a real difference in people's lives by helping them achieve their aesthetic goals.
• Access to state-of-the-art aesthetic treatments and services at discounted rates.

Join us at ClearSK Healthcare, and let's embark on an exciting journey together, empowering beauty and transforming lives! If you are ready to take on this rewarding challenge, we want to hear from you. Apply now and be a part of our passionate team committed to making a lasting impact on the world of aesthetics.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Job Description

• To carry out meetings on criteria of a project to review on the terms and conditions
• To collaborate with various professionals with regards to design i.e. engineers, quantity surveyor
• To produce and present feasibility reports and design proposals to clients
• To advise on practicality of the projects
• To revise and endorse the submission drawings and plans to the Authorities.
• To prepare for tender applications, presentations and negotiations with various vendors
• To prepare for applications for planning and buildingcontrol departments
• To supervise the project from start to finish
• To conduct regular site visits
• In-charge of managing the entire Architecture department
• To resolve problems while ensuring that environmental impact of the project is managed
• To register with BOA as the Architecture Director of the company.

Requirements

• Possess recognised Degree and Masters in Architecture
• Registered as an Architect with BOA Singapore
• 5 years and above of architectural experience.

Software: Lumion, Photoshop, AutoCAD, Revit, Sketchup

Lasertec Corporation provides various inspection and measurement solutions based on its expertise in applied optical technologies. Guided by the corporate philosophy of “Inventing for your success, inventing for the future”, our specialisation is in semiconductor-related inspection systems, and we strive to achieve further growth in the semiconductor industry where innovations keep driving market growth, by developing perfectly fit products to meet customer needs ahead of others.

As a subsidiary, Lasertec Singapore supports our customers’ needs with maintenance service for the mask inspection machines.

We are currently seeking someone to hold the leadership position of Managing Director for the Company.

In this role, your responsibilities are to:

· Develop business plans and strategies.

· Make informed and timely decisions.

· Manage finances, forecast revenue, and maintain cost controls.

· Lead and motivate team of managers and executives.

· Facilitate clear and effective communication within the organization and with external stakeholders.

· Identify and mitigate risks to the organization. Develop and implement risk management strategies.

· Make informed and timely decisions based on data, analysis and strategic objectives.

This role requires you to have:

· Bachelor’s/master’s degree in business management/administration/engineering or a related field.

· Minimum of 10 years of professional experience in the related field, with at least 5 years in a leadership role.

· Proficiency in Japanese, both written and spoken, to communicate effectively with counterparts in Japan.

· Strong understanding of business operations.

· Excellent leadership, communications and interpersonal skills with the ability to motivate and develop a team of professionals.

· Strong analytical and problem-solving skills, with the ability to make data-driven decisions.

· Experience in developing and implementing business strategies.

Position Overview:

The Digital Media Marketing Manager will oversee the development and implementation of digital marketing strategies to achieve our brand's objectives. This role focuses on creating, managing, and analyzing content across social media platforms, digital advertising, SEO, and other digital channels to increase brand visibility and enhance customer engagement. The Digital Media Marketing Manager will work closely with creative, analytics, and product teams to drive results.

Key Responsibilities:

1. Digital Strategy & Campaign Development:Develop and implement a comprehensive digital media strategy aligned with the company’s goals.
   Plan and manage multi-channel campaigns across paid, owned, and earned media to drive customer acquisition and retention.
   Collaborate with internal teams to create digital marketing content, including blog posts, videos, graphics, and other engaging assets.
   
2. Social Media Management:Oversee social media accounts, create engaging content, and respond to user interactions to build brand loyalty.
   Develop and execute social media strategies for platforms like Facebook, Instagram, Twitter, LinkedIn, TikTok, and others.
   Analyze engagement metrics and adapt strategies to maximize reach and impact.
   
3. Paid Media & Advertising:Manage and optimize paid advertising campaigns on platforms such as Google Ads, Facebook Ads, and other relevant channels.
   Monitor budget spend and adjust campaigns to achieve the best ROI.
   Conduct A/B testing and apply findings to improve ad performance.
   
4. Search Engine Optimization (SEO) & Content Marketing:Optimize web content to improve organic search rankings and enhance user experience.
   Collaborate with the content team to produce SEO-friendly blog posts, landing pages, and product descriptions.
   Track and analyze site traffic, conversions, and bounce rates to inform content strategy.
   
5. Analytics & Reporting:Utilize digital analytics tools (e.g., Google Analytics, Facebook Insights, HubSpot) to track and report on campaign performance.
   Provide actionable insights and recommendations based on data analysis to improve marketing efforts.
   Create regular reports for leadership on key metrics, ROI, and conversion rates.
   
6. Collaborations & Partnerships:Identify and develop partnerships with influencers, media partners, and digital content creators to expand brand reach.
   Coordinate joint marketing efforts with other departments, such as sales and product development.
   
7. Market Research & Trend Analysis:Stay updated on industry trends, competitor strategies, and emerging digital marketing tools and techniques.
   Conduct regular market research to understand customer behavior, preferences, and digital usage.
   
8. Team Leadership & Development:Oversee and mentor junior digital marketing team members.
   Provide training and guidance to ensure team members are aligned with the latest digital marketing practices.

Qualifications:

• Bachelor’s degree in Marketing, Digital Media, Business, or a related field.
• Proven experience (typically 3+ years) in digital marketing, preferably in a managerial role.
• Proficiency with digital marketing tools (e.g., Google Analytics, Facebook Business Manager, SEO software).
• Strong knowledge of social media platforms, digital advertising, SEO, and content marketing.

Reporting to the Deputy CEO, the Digital Marketing Executive will be responsible for developing and overseeing the company’s digital marketing initiatives to increase brand awareness and drive sales of our products and services.

You will work closely with other departments and regional offices to execute online advertising campaigns, conduct marketing & research, website management, and implement marketing initiatives toward sales conversions.

Duties & Responsibilities:

• Oversee and manage offline and online marketing campaigns via LinkedIn, Facebook, Instagram, YouTube & E-Store
• Design high-quality creatives for all media formats, including print media and artwork for online ad banners, mobile banners, infographics, social media, brochures, GIFs, and other promotional materials to drive promotions, engagement and grow follower base
• Develop and engage in the planning and execution of various digital marketing campaigns, including managing SEO, SEA, and SEM strategy and optimizing social media marketing
• Managing website content to fully utilize the website platform to market (create, update, and upload information)
• Review the website and digital platform analytics weekly to monthly to address where customers are dropping off, and test initiatives that will improve customer engagement. Identify an action plan to improve performance
• Plan, develop, and execute email marketing programs
• Stay up-to-date with industry trends and emerging technologies, devise strategies, and organize marketing events and trade exhibitions

The Successful Applicant:

• A degree or diploma in Mass Communication, Advertising, Business Administration, or Marketing is preferred
• Minimum 3 years of relevant work experience in Marketing, Advertising & Promotions environment, or a similar capacity. Prior experience in digital/advertising agencies will be an added advantage
• Familiar and fluent with digital/data tools, e.g., Google Analytics, BI tools, CRM/Marketing tools, etc, with the ability to generate, analyze and interpret data
• Excellent writing and communication skills
• Strong interpersonal skills and detailed individuals
• Experienced in commercial social media platform management
• Proficient in Adobe design tools would be an advantage
• Strong project management skills, with the ability to manage multiple projects simultaneously

We invite interested and qualified candidates to write in with your updated resume (MS Word Format) and your current and expected salary.

We regret that only shortlisted candidates will be notified.

Benefits:

• Competitive Salary Package, Food & Transportation Allowances
• Healthcare Coverage, Medical & Dental Benefits
• Promotional Opportunities, Career Advancement with Recurring Bonuses

We are looking for a results-driven and strategic Business Director to lead our Enzyme Products division within the animal feed industry. This role will focus on developing and executing growth strategies, expanding market presence, and establishing strong customer relationships. The ideal candidate will bring expertise in enzyme applications in animal nutrition and a keen understanding of the feed industry landscape.

Key Responsibilities:

• Strategic Leadership: Develop and implement the business strategy for enzyme products targeted at the feed industry, with an emphasis on growth, market share expansion, and competitive positioning.
• Market Development: Analyze market trends and identify opportunities for enzyme products in animal nutrition, focusing on efficiency, cost reduction, and sustainability.
• Business Development: Cultivate and strengthen relationships with key feed industry stakeholders, including feed mills, producers, and distributors; drive strategic partnerships and identify growth opportunities.
• Product Management: Collaborate with R&D and Product teams to ensure enzyme products meet industry standards, customer needs, and regulatory requirements.
• Sales & Revenue Growth: Set and achieve ambitious sales targets, working closely with Sales and Marketing to drive customer engagement and product adoption in the feed market.
• Customer Engagement: Stay attuned to the evolving needs of customers in the animal feed industry; serve as a bridge between customers and R&D for feedback on product performance and innovation needs.
• Team Leadership: Lead, mentor, and develop a high-performing team dedicated to achieving business goals in a collaborative environment.

Qualifications:

• Master’s degree in Animal Science, Nutrition, Biotechnology, or related field; MBA or advanced degree preferred.
• 10+ years of experience in agribusiness, animal nutrition, or feed industry, with a focus on enzyme or biotech products.
• Proven track record in business development, strategic planning, and leadership in the feed or biotech industry.
• In-depth understanding of enzyme applications in feed, nutritional requirements, and feed industry regulations.
• Excellent leadership, negotiation, and stakeholder management skills.
• Ability to travel as needed.

Responsibilities:

• Manage customer relationship on a Global basis and will act as the key escalation point globally for all product programs, projects, and operational performance issues.
• Facilitate collaborative communication between all functional areas within a location / business group/vertically integrated organization.
• Facilitate external two-way communication between Customer and Flex Sites.
• Manage the process to ensure Customers expectations are clearly defined, understood, and communicated across the appropriate Flex Organizations
• Work with Operations globally to ensure the appropriate Project Managers and project resources are assigned to all customer projects
• Accountable for supporting the performance of Project team(s) and Project manager(s)
• Provide the necessary leadership and support to Project Managers to manage projects in line with project management processes and associated policies and procedures.
• Ensure collaborative cross-functional project team participation to effectively initiate, plan, execute, monitor, and control all phases of a project or subproject to ensure work efforts are executed on time, within budget, and according to stated requirements reliably and repeatedly.

Requirements:

• Bachelor’s Degree in Engineering, Sciences or Business; MBA is preferred.
• Typically requires 10 years of progressively advancing account management and/or business development experience.
• Demonstrated experience in working within cloud, enterprise, compute customers as a Program Manager or Global Program Manager.
• Experience building relationships while working directly with customers.
• Experience managing a local team and Experience with Finance/Quoting.
• Ability to Travel & Work non-traditional hours.

Reporting to the General Manager, the incumbent is responsible for maximizing overall revenue through development and implementation of effective inventory and pricing strategies based on demand and competitor analysis in order to gain market share.

RESPONSIBILITIES

• Drive market share and revenue performance through proper pricing and mix management using competitive reports
• Develop overall pricing strategy to include all market segments and distribution channels with the aim of maximising revenue through forecasting and budgeting
• Manage rates, room inventory, distribution channels and market segmentation
• Effectively manage and be in control of all inventory (transient, group, wholesale allotments and other) and pricing strategy in all distribution channels including brand website and 3rd party sites
• Identify new revenue opportunities and provide daily, weekly and monthly reporting
• Maintain complete knowledge of room availability for each day, including restricted dates, rates and room types breakdown
• Analysis of data, booking patterns and market trends and generating reports
• Ensure all related systems are configured correctly, validated and working to full capacity / functional
• Evaluate performance of distribution partners and contracted rates (OTA, FIT, corporate, groups etc).
• Monitor competitors and market to develop rate and market-mix strategies
• Have good knowledge on all room rates/packages and promotions
• Supervision of reservations team in meeting the daily business needs, including conducting training and guidance to the Revenue & Reservations department
• Coordinate and work with other departments in sales fulfilment
• Develop specific goals and plans to prioritise, organise and accomplish the work for the department.
• Any other ad-hoc duties assigned by General Manager from time to time

SKILLS & QUALIFICATION REQUIREMENTS

• Bachelor’s Degree in Hotel Administration/ Revenue Management/ Business/ Finance or related field
• At least 15 years of relevant working experience within the hotel industry
• Have worked in both local & international hotel brands with properties of at least 350 keys
• Proficient in Microsoft Office including email
• Knowledge in Revenue Management platforms (eg. Amadaeus, Duetto, Lanyon etc)
• Knowledge in OPERA Cloud will be advantageous
• Good interpersonal and communications skills
• Strong analytical and negotiation skills
• Multi-tasking skills with attention to details and deadlines
• Ability to lead and train team members
• Ability to communicate and interact with various stakeholders of all levels

We regret that only shortlisted candidates shall be notified.

What the role is

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

You will take the lead in managing a team of officers responsible for overseeing the daily disbursement operations for various schemes. Your role will involve ensuring that payouts to beneficiaries are both prompt and accurate, maintaining high standards of efficiency and reliability in all transactions.

In this role, you will:

· Oversee daily disbursement activities to ensure timely and accurate payouts to beneficiaries.

· Ensure accuracy in payment adjustments and promptly rectify any flagged payment anomalies.

· Maintain smooth operations with timely responses to complex payment inquiries from the Case Management Team.

· Lead the implementation of system enhancements to optimise payment processes in line with strategic goals.

· Foster strong relationships with stakeholders through effective communication and collaboration on scheme implementations.

· Communicate and negotiate with stakeholders to align on the Board’s position and resolve conflicts, ensuring timely project implementation.

· Harmonise payment guidelines while assessing their implications for individual schemes, considering each scheme’s unique features.

· Oversee project initiatives and system enhancements.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

· Relevant experience in payment operations, disbursement management or project management.

· Experience in leading and managing teams, with the ability to motivate and drive performance.

· Strong problem-solving skills to address conflicts and complex inquiries effectively.

· High level of accuracy in financial reconciliations and payment adjustments.

· Familiarity with payment processing systems and relevant financial regulations.

· Ability to manage multiple projects and meet deadlines in a fast-paced environment.

· Strong relationship-building skills to foster collaboration among stakeholders.

· Good communication and stakeholder engagement skills.

· Self-motivated and ready to innovate in a dynamic environment.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs.Additionally, there is potential for emplacement into a permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

About Central Provident Fund Board

At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life’s best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture.

Purposeful Work – The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference.

Professional Growth – At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.

People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone's voice is heard, and contributions are recognised and celebrated.

Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.

We are seeking a seasoned and strategic Construction Project Director to lead and oversee complex construction projects from inception to completion. This role requires a visionary leader with extensive construction management experience, financial acumen, and a deep commitment to quality and safety.

The Construction Project Director will play a pivotal role in driving project success, collaborating with cross-functional teams, and ensuring that each project meets or exceeds expectations on time and within budget.

Job Responsibilities

• Direct and oversee all aspects of project planning, from initial budgeting and scheduling to implementation and completion, ensuring projects are delivered on time, within scope, and on budget.
• Provide strategic leadership and foster a culture of collaboration across multidisciplinary teams, including contractors, engineers, and subcontractors, to achieve project goals while maintaining a high-performance work environment.
• Identify potential project risks and proactively develop solutions, ensuring safety and compliance with industry regulations and standards, while minimizing delays and cost overruns.
• Manage project budgets rigorously by tracking expenses, negotiating contracts, and controlling costs to maximize profitability without compromising quality or safety
• Act as the primary point of contact for stakeholders, providing regular project updates, addressing concerns promptly, and ensuring transparent, effective communication throughout the project lifecycle
• Ensure that all work meets the highest standards of quality, safety, and regulatory compliance by conducting regular site inspections, reviewing plans, and verifying that all requirements are met.
• Build and maintain strong relationships with clients by ensuring their vision and requirements are met, creating a foundation for repeat business and client satisfaction.

Requirements

• Degree in Civil/Structural Engineering, Construction Management, or equivalent
• Minimum 10 years of relevant experience in building works, with a preference for HDB experience
• Proven ability to manage teams and meet project timelines
• Strong crisis management skills
• Excellent communication skills and a team player

We are seeking a seasoned and strategic Construction Project Director to lead and oversee complex construction projects from inception to completion. This role requires a visionary leader with extensive construction management experience, financial acumen, and a deep commitment to quality and safety.

The Construction Project Director will play a pivotal role in driving project success, collaborating with cross-functional teams, and ensuring that each project meets or exceeds expectations on time and within budget.

Job Responsibilities

• Direct and oversee all aspects of project planning, from initial budgeting and scheduling to implementation and completion, ensuring projects are delivered on time, within scope, and on budget.
• Provide strategic leadership and foster a culture of collaboration across multidisciplinary teams, including contractors, engineers, and subcontractors, to achieve project goals while maintaining a high-performance work environment.
• Identify potential project risks and proactively develop solutions, ensuring safety and compliance with industry regulations and standards, while minimizing delays and cost overruns.
• Manage project budgets rigorously by tracking expenses, negotiating contracts, and controlling costs to maximize profitability without compromising quality or safety
• Act as the primary point of contact for stakeholders, providing regular project updates, addressing concerns promptly, and ensuring transparent, effective communication throughout the project lifecycle
• Ensure that all work meets the highest standards of quality, safety, and regulatory compliance by conducting regular site inspections, reviewing plans, and verifying that all requirements are met.
• Build and maintain strong relationships with clients by ensuring their vision and requirements are met, creating a foundation for repeat business and client satisfaction.

Requirements

• Degree in Civil/Structural Engineering, Construction Management, or equivalent
• Minimum 10 years of relevant experience in building works, with a preference for HDB experience
• Proven ability to manage teams and meet project timelines
• Strong crisis management skills
• Excellent communication skills and a team player

The Methodist Missions Society (MMS) is the missions agency of The Methodist Church in Singapore (MCS). MMS seeks to establish indigenous churches supported by mission endeavors in communities across our region.

We have a vacancy for Regional Director (MMS).

Responsibilities and Duties

• Lead and care for the assigned field teams of MMS.
• Provide consultative and leadership guidance to CDs, field teams and CCOs in the formulation and implementation of approved field strategies, goals, and budget to achieve the established goals.
• Ensure the effective organization structures are in place in the assigned field.
• Together with CDs help build competent field teams to carry out the work effectively as well as plan and oversee leadership transitions in the assigned field.
• Implement Community Development initiatives and plant new indigenous and disciple-making churches together with the CD.
• Initiate dialogues with national church Pastors and Leaders concerning the movement toward self‐sustainability.
• Report regularly on the progress of the work in the field and the implementation status of approved plans and projects.
• Ensure that effectiveness of funds budgeted/deployed to fulfil the mission through close monitoring together with the CD and CCO.
• Ensure compliance with governance as provided in MCS & MMS policies.
• Participate in the Church Engagement group and Governance groups in deliberating policy issues and compliance matters.
• Organize intentional training and coaching for national pastors and lay leaders in consultation with the Training Committee.
• Support CD in developing human resources in the assigned mission fields.
• Mentor, coach and develop CDs, National Leaders and CCOs.
• Lead and care for the respective field teams with the help of the CD, support group or individuals from MMS and Partner Churches.
• Visit the fields as necessary to engage, encourage and empower our missionaries and national leaders.
• Preach/Teach at churches and/or small groups.
• Any other adhoc projects/tasks as assigned by supervisor.

Job Requirements

• Possess a theological degree from a college recognized by MMS.
• At least 7 years of ministry experience related to Christian missions in South East Asia region.
• Strong spoken and written communication skills are required to collaborate with various key stakeholders.
• Able to communicate effectively across many levels of committees headed by clergy and laity.
• Able to work well independently and under challenging timelines.
• Good project management knowledge in planning, implementation and monitoring.
• Good business and financial knowledge.
• Proficient in MS Office Application (i.e. Word, Excel, PowerPoint).

To apply for the above position, please email us a copy of your resume.

Please indicate the following information in your resume:

• Current & expected salary
• Reasons(s) for leaving current position
• If successful, earliest date to commence work

We regret that only short listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information for the processing of your job application.

We are seeking a seasoned and strategic Construction Project Director to lead and oversee complex construction projects from inception to completion. This role requires a visionary leader with extensive construction management experience, financial acumen, and a deep commitment to quality and safety.

The Construction Project Director will play a pivotal role in driving project success, collaborating with cross-functional teams, and ensuring that each project meets or exceeds expectations on time and within budget.

Job Responsibilities

• Direct and oversee all aspects of project planning, from initial budgeting and scheduling to implementation and completion, ensuring projects are delivered on time, within scope, and on budget.
• Provide strategic leadership and foster a culture of collaboration across multidisciplinary teams, including contractors, engineers, and subcontractors, to achieve project goals while maintaining a high-performance work environment.
• Identify potential project risks and proactively develop solutions, ensuring safety and compliance with industry regulations and standards, while minimizing delays and cost overruns.
• Manage project budgets rigorously by tracking expenses, negotiating contracts, and controlling costs to maximize profitability without compromising quality or safety
• Act as the primary point of contact for stakeholders, providing regular project updates, addressing concerns promptly, and ensuring transparent, effective communication throughout the project lifecycle
• Ensure that all work meets the highest standards of quality, safety, and regulatory compliance by conducting regular site inspections, reviewing plans, and verifying that all requirements are met.
• Build and maintain strong relationships with clients by ensuring their vision and requirements are met, creating a foundation for repeat business and client satisfaction.

Requirements

• Degree in Civil/Structural Engineering, Construction Management, or equivalent
• Minimum 10 years of relevant experience in building works, with a preference for HDB experience
• Proven ability to manage teams and meet project timelines
• Strong crisis management skills
• Excellent communication skills and a team player

• Supervising, mentoring and managing a small group of managers
• Maintaining relationships with clients, partners and other stakeholders
• Managing the profits and losses of the organization or a specific division
• Developing goals and initiatives to direct the company’s course
• Guiding managers on implementing company initiatives and policies
• Evaluating company processes and procedures to solve issues within them
• Ensuring business operations are implemented based on established procedures
• Maintaining regulatory records and paperwork

Job Description

• To carry out meetings on criteria of a project to review on the terms and conditions
• To collaborate with various professionals with regards to design i.e. engineers, quantity surveyor
• To produce and present feasibility reports and design proposals to clients
• To advise on practicality of the projects
• To revise and endorse the submission drawings and plans to the Authorities.
• To prepare for tender applications, presentations and negotiations with various vendors
• To prepare for applications for planning and buildingcontrol departments
• To supervise the project from start to finish
• To conduct regular site visits
• In-charge of managing the entire Architecture department
• To resolve problems while ensuring that environmental impact of the project is managed
• To register with BOA as the Architecture Director of the company.

Requirements

• Possess recognised Degree and Masters in Architecture
• Registered as an Architect with BOA Singapore
• 5 years and above of architectural experience.

Software: Lumion, Photoshop, AutoCAD, Revit, Sketchup

Part Time Position Only.

Responsibilities

1. Demonstrate proficiency in various art techniques, mediums, and styles.
2. Effectively teach students how to use them to express their ideas and emotions.
3. Provide guidance and support to students in developing their artistic skills - drawing, painting, sculpting, and other art forms.
4. Create a positive and inspiring classroom environment that encourages experimentation, self-expression, and collaboration among students.
5. Evaluate and provide constructive feedback on students' artwork, helping them identify areas of improvement and celebrating their achievements.
6. Engage students with sensory play.
7. Ensure a safe and orderly art classroom environment, following appropriate safety guidelines and procedures for handling art materials and equipment.
8. Engage children in lessons, ensuring activities are fun and age-appropriate.
9. Maintain Good and Professional relations with Children and Parents.

Requirements

1. Teamplayer and able to work in a team.
2. Demonstrate proficiency in various art techniques, mediums, and styles.
3. Previous experience teaching art to students of various age groups (2.5-5 YO) and skill levels.
4. Passion for art education and a commitment to fostering creativity and artistic growth in students.
5. Enthusiastic individual that has initiative, high adaptability
6. Strong communication and interpersonal skills, with the ability to connect with students, parents, and colleagues effectively.
7. Maintain tidiness and cleanliness of studio.
8. Knowledge of safety protocols and procedures for handling art materials and equipment.
9. Able to converse in English and/or Mandarin (as will need to liaise with student and/or parents who speaks in mandarin)

Working Hours
Wed - Fri: 1pm-8pm
Sat - Sun: 9am-7pm

Closed on PH.

Job Purpose

-Manage and develop the overall customers engagement of assigned portfolio.

-Develop and perform business development strategies/activities in accordance with company business objective and local business environment to deliver profitable growth.

-Support global/regional sector initiatives and drive the engagement of both internal and external stakeholders with clear account development plan.

Accountabilities

I) Customers

External Customers

- Maintain effective relationship with assigned portfolio by remaining informed about customers’ business priorities and needs within the region.

- To drive and manage profitable growth with the assigned customer portfolio.

- Deliver services and solutions to customer that meet budget, quality and agreed service level.

- Drives/support development of new/innovation service or value creation as part of continuous development to meet customer’s needs.

- Respond and solve customer enquiries/complaints in a timely and responsive manner.

- Responsible for establishing customer profiles and customer needs.

- Effectively conduct Annual/Quarterly/Monthly Business Review with customers.

Internal Customers

- Develop Customer Account Plan and/or Win Plan that can be adapted to meet customer needs and business fit.

- Work with Product, Key account managers, Bid Management team in the region to communicate and align customer account/win plan for RFIs / RFQs.

- Close engagement with internal stakeholder by sharing customer’s buying behaviours and competitor’s intelligence.

II) Stakeholders

External Stakeholders

- Identify and develop relationship with Customer contacts, including but not limited to decision makers, coaches, gatekeepers, influencer et al.

- Work with third party service provider like packing company, carriers, truckers or shipping lines for special projects when needed.

- Work with other DHL divisions for end-to-end supply chain solution design or cross BUs collaboration.

Internal Stakeholders

- Work with countries and internal departments such as Products, VAS, Finance, First Choice, BPO, IT and Implementation to satisfy customers’ needs and make sure service is provided smoothly.

- Coach and work closely with virtual team - Key Account Managers (KAMs), Program Managers (PMs), GSC Team, etc.

- Regular Performance Dialogue with Country KAMs or ASMs/PMs.

III) Process

Customer Business Development

- Conduct customer meeting/sales visits (potential & existing) and present company capabilities, value proposition and business fit.

- Identify and develop customer sales leads.

- Lead market profiling and customer/competitor research and analysis activities to understand and identify opportunities and challenges.

- Develop and/or communicate effective pricing strategies to drive profitable growth and volume.

- Develop supply chain management solutions meeting customer needs.

- Develop customer development plan/win plan and drive the communication and alignment with relevant stakeholder in region and countries such as Product and Key Account Managers on strategy for RFQ’s/tenders/bids.

- Proactive Selling with Buyer’s Perspective.

Customer Business Performance

- Effectively drive monthly, quarterly and annual business review with customers.

- Overall responsible for achieving Customer business targets and KPIs. Drive KPI performance review with customer, together with Products.

- Identify and drive continuous improvement or value creation opportunities with customers.

Skills/Knowledge

· Selling with Buyer’s Perspective

· Management & Decision Making

· Project management

· Industry/Sector Knowledge and Expertise

· Freight Forwarding Knowledge and Expertise

· Excellent communications skills

· Interpersonal skills

· Influencing skills

· Negotiation skills

· Solution design and process mapping skills

Experience/Qualification Requirements

- Degree Holder, relevant post-graduate qualifications will be an advantage

- 6-8 years of solid experience in the logistics or forwarding industry

- Of which at least 2 years is dealing with major accounts on a regional or global level

- Relevant experience in International Supply Chain, Decarbonization Market Trend and Digitization Processes will be an added advantage

- Fluent use of English (both written and spoken)

- Ability to speak Mandarin will be an advantage

- Computer skill knowledge like MS Excel, MS Powerpoint and MS Word

What the role is

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

In this role, you will:

• Lead a team to drive organisational development (OD) efforts to elevate CPF Board’s organisational capabilities.
• Partner with senior management to understand and diagnose organisational needs, designing, developing and delivering effective interventions relating to people practices at both the organisation and project levels.
• Synergise with leadership development initiatives to drive alignment on values, culture, thought leadership, management and teaming practices. This includes designing leadership interventions with an OD perspective and facilitating regular workshops for senior leaders and groups/teams.
• Plan, facilitate, develop and implement change management strategies to ensure projects are well-supported and help staff adapt. This includes collaborating with and supporting internal stakeholders, advising, coaching, and training them in change management, empowering them to fulfil their roles effectively.
• Conduct learning needs analysis, develop curriculum, design and deliver in-house training programmes related to organisational development for various levels of stakeholders.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Demonstrated strong track record in leadership, OD, culture building, systems thinking, strategy alignment, group/team development and change management. Proven success in managing projects across various organisation levels.
• Strong stakeholder management and interpersonal skills, with the ability to effectively engage and influence individuals across all levels of the organisation.
• Confident and adept in designing, conducting and facilitating tailored training sessions across all levels of internal stakeholder groups.
• Strong analytical and problem-solving abilities, with an ability to dissect complex challenges, identify root causes, and propose targeted solutions. Excellent communication and presentation skills, adept at translating insights into actionable recommendations that resonate with audiences.
• Adept in data analytics, with a strong ability to harness data to shape OD strategies, monitor effectiveness, and assess impact.
• Familiarity with public sector and coaching certifications will be advantageous.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position.

What you can expect
Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

SBDC is expanding! We are seeking a highly motivated and energetic individual to join our marketing department in the education industry as a Social Media and Digital Marketing Executive.

Job Scope:

• Assist in managing and maintaining social media accounts on platforms such as Facebook, Instagram, etc
• Promote the company's brand and products/services through various social media platforms.
• Proficient in content creation, copywriting, and editing for social media platforms.
• Basic video creation and filming skills to create engaging and captivating social media content.
• Develop and implement strategies to create and publish relevant and compelling content on social media platforms, including posts, videos, images, and infographics.
• Development and execution of digital marketing strategies, and analyze and evaluate marketing campaigns.
• Collaborate closely with sales teams to develop and implement plans that enhance sales and marketing outcomes.
• Work with internal teams to optimize digital efforts and align them with sales objectives.
• Stay updated on industry trends and technological advancements that impact the business.
• Handle day-to-day activities related to all digital marketing initiatives, including project management, creative development, campaign tracking, and reporting.
• Oversee and manage any additional digital projects assigned.

Requirements:

• Relevant experience in social media management, preferably as a social media executive or digital marketing executive.
• Strong understanding of various social media platforms and their functionalities.
• Ability to create persuasive and compelling texts to engage the target audience.
• Flexible and engaging writing style that adapts to different social media platforms and audience preferences.
• Strong data analysis skills to gather insights and generate ideas for advertising materials.
• Proficiency in using analytics tools to track performance and optimize strategies.

Overall, the role requires a candidate who is creative, skilled in content creation, knowledgeable about various digital and media platforms, and has a strong understanding of data analysis for effective advertising strategies.

As the Senior Manager/Assistant Director, Integrated Office, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.