Total 36 Manager food beverage service job vacancies in d20 bishan ang mo kio

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Senior Service Delivery Manager to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
• Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Create and maintain comprehensive documentation for all FM operations.
• Assist in preparation of proposals and solution presentations.
• Able to manage a large diversified full fledge IT teams, ranging from helpdesk, desktop, operators, systems, network, middleware, database.
• Attain key certifications for partnership with key vendors.
• Technical project management experience and mentor to junior team lead and engineers.
• Lead and manage database changes through change request process & provide status reports to the relevant parties.
• Lead and monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve performance & availability.

A little about you:

• Able to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English
• Comfortable with 24 x7 standby work arrangements
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.

What you might also need to have:

• Minimum 5 years IT project management experience
• Experience in the development, implementation and operation support of information technology projects in a range of organizations
• Degree in Information Systems or equivalent
• Certification in PMP / CITPM/ ITSM / ITIL V3 or above

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

Benefits:

• Competitive Salary Package: Earn up to $3,000 basic per month, plus monthly incentives and a variable bonus.
• Career Growth Opportunities: Robust training programs with clear pathways for career advancement.
• Comprehensive Benefits: Enjoy a full range of benefits, including staff meals, uniform provision, insurance coverage, and leave entitlements.
• Inclusive Work Environment: Welcoming candidates of all backgrounds, including those part of the Yellow Ribbon Project.
• Attractive Joining Bonus: Receive a $600 joining bonus—$300 after passing probation and $300 upon completing one year.

Job Description:

As an Assistant Manager, you will lead and manage the daily operations of your assigned outlet. Your role is crucial in driving the outlet's business performance by overseeing financial management, ensuring compliance with food safety standards, and delivering exceptional customer service. You will also play a key role in people management, from recruiting and training staff to developing a motivated and high-performing team. Your leadership will ensure the smooth operation of the restaurant and the satisfaction of both customers and employees.

Roles & Responsibilities:

• Operational Excellence: Manage the daily operations to ensure the outlet meets standards in food quality, service, and cleanliness.
• Financial Management: Oversee and control sales, labor, food, and packaging costs to ensure the outlet meets its financial goals.
• Team Leadership: Train, and develop staff, ensuring a motivated and performance-driven team.
• Customer Satisfaction: Handle customer feedback and complaints professionally and ensure issues are resolved in a timely manner.
• Reporting: Prepare and submit monthly management reports, providing insights into operational performance and identifying areas for improvement.

Benefits:

• Competitive Salary Package: Earn up to $3,000 basic per month, plus monthly incentives and a variable bonus.
• Career Growth Opportunities: Robust training programs with clear pathways for career advancement.
• Comprehensive Benefits: Enjoy a full range of benefits, including staff meals, uniform provision, insurance coverage, and leave entitlements.
• Inclusive Work Environment: Welcoming candidates of all backgrounds, including those part of the Yellow Ribbon Project.
• Attractive Joining Bonus: Receive a $600 joining bonus—$300 after passing probation and $300 upon completing one year.

Job Description:

As an Assistant Manager, you will lead and manage the daily operations of your assigned outlet. Your role is crucial in driving the outlet's business performance by overseeing financial management, ensuring compliance with food safety standards, and delivering exceptional customer service. You will also play a key role in people management, from recruiting and training staff to developing a motivated and high-performing team. Your leadership will ensure the smooth operation of the restaurant and the satisfaction of both customers and employees.

Roles & Responsibilities:

• Operational Excellence: Manage the daily operations to ensure the outlet meets standards in food quality, service, and cleanliness.
• Financial Management: Oversee and control sales, labor, food, and packaging costs to ensure the outlet meets its financial goals.
• Team Leadership: Train, and develop staff, ensuring a motivated and performance-driven team.
• Customer Satisfaction: Handle customer feedback and complaints professionally and ensure issues are resolved in a timely manner.
• Reporting: Prepare and submit monthly management reports, providing insights into operational performance and identifying areas for improvement.

Roles & Responsibilities

Marketing Manager Job Description:

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groups

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles & Responsibilities

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

· Finding and developing new markets and improving sales.

· Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

· Proven working experience as a business development manager, sales executive or a relevant role

· Proven sales track record

· Experience in customer support is a plus

· Proficiency in MS Office and CRM software (e.g. Salesforce)

· Proficiency in English

· Market knowledge

· Communication and negotiation skills

· Ability to build rapport

· Time management and planning skills

· BSc/BA in business administration, sales or relevant field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles & Responsibilities

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

About Allkin

Founded in 1978 as Singapore's first family service centre, Allkin Singapore (formerly known as AMKFSC Community Services) is a leading community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, pursue a brighter future, and inspire others to do the same. Today, Allkin uplifts and journeys with diverse communities such as children, youths, families, and seniors at close to 40 touchpoints across Singapore.

Reporting to the Programme Lead, the Community Case Manager is key in managing care services for clients and enhancing the capabilities of community carers.

Roles & Responsibilities:

Client Care

• Conduct home visits to assess clients' needs and create personalized care plans.
• Perform psycho-social assessments to recommend suitable service linkages.
• Administer nursing procedures (e.g., monitoring vital signs) in home settings, ensuring safe and efficient use of resources.
• Educate patients and caregivers to improve health outcomes and self-care.
• Collaborate with external healthcare partners to coordinate seamless care.
• Maintain accurate visit logs and client documentation.

Team Leadership & Development

• Lead and support a team of micro-jobbers, overseeing skill development and work scheduling/assignments.
• Provide guidance on job-related tasks and address challenges faced by micro-jobbers.
• Attend trainings and case conferences to enhance client care and support for caregivers.

Strategic & Administrative Support

• Collaborate with the Programme Lead to plan, execute and enhance program operations and strategic direction.
• Engage in projects as assigned by supervisors.
• Handle administrative tasks, including data collection and report preparation.
• Ensuring compliance with healthcare regulations and organizational policies.

Candidate Profile:

• Registered Nurse with the Singapore Nursing Board.
• Diploma or degree in Nursing.
• Minimum 3 years of experience, with at least 1 year in community nursing preferred.
• Additional qualifications in social work or case management are advantageous.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Passion for elderly care in community settings.
• Proficient in Microsoft Office.

• Job Description :
• Lead and mentor Service Advisors, Parts Executives, and Mechanics.
• Oversee vehicle maintenance, repair, and warranty services.
• Ensure premium service and high customer satisfaction.
• Address customer concerns and implement experience-enhancing strategies.
• Monitor KPIs, manage budget, control costs, and develop pricing strategies.
• Maintain a safe working environment and prepare performance reports.
• Analyze trends for continuous improvement.

• Requirements :
• Minimum of 6 years of experience in after-sales service management, preferably in a luxury automotive brand.
• Strong leadership, customer service, and communication skills.
• Possess excellent interpersonal skills to connect with clients.
• Proficiency in automotive service software and management systems.

Benefits:

· $5,000 higher + Variable Bonus + AWS

· 5 Days work week (9am – 5.30pm)

· Central / Bukit Merah work location

Job Description:

We are looking for a highly skilled Customer Service Manager, with expertise in sea operations. This role offers a dynamic and rewarding environment for individuals who excel in within the freight forwarding industry. This role ensures operational efficiency, customer satisfaction, and compliance with international trade regulations.

Key Responsibilities:

Oversee and facilitate activities related to NVOCC, sea export, sea import, triangle shipment, warehousing, and trucking. Resolve any operational-related issues promptly and effectively. Lead and supervise the ocean freight operations team to maintain high levels of customer satisfaction. Implement process improvements to enhance operational efficiency and service quality. Develop and maintain strong relationships with shipping lines, port operators, and other key stakeholders. Ensure compliance with customs requirements, import and export procedures, and all international trade and shipping regulations. Track and monitor vessel arrivals/departures and update customers about any deviations. Handle customer inquiries promptly and provide comprehensive solutions for their shipment needs. Participate in existing and new RFQ or bidding projects as needed. Support ocean business development and trade lane management. Prepare invoices for customers and verify subcontractor invoices. Ensure compliance with customer Standard Operating Procedures (SOP). Prepare reports for customers and conduct performance analyses for upper management.

Qualifications:

· Diploma or Bachelor degree in Logistics, Supply Chain Management, Business Administration, or a related field.

· Minimum of 10 years experience in sea operations within the freight forwarding industry.

· Proven experience in ocean freight operations and team leadership.

· Chinese language skills for liaising with clients

· Strong understanding of international trade regulations and customs requirements.

· Excellent negotiation, communication, and problem-solving skills.

· Proficiency in Microsoft Office and industry-specific software.

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Service Delivery Manager to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• As part of the Cloud Infra team to support the capability of the Cloud platforms to deliver a cost effective and sustained level of availability to meet customers’ requirements. Incorporate continuous improvement process in operations through constant monitoring, reporting, evaluating and improving the operation metrics.
• Assist the Operations Director in the day-to-day operations of the large-scale Gov Private Cloud Project
• Responsible for service deliverables SLA – service availability, incident/problem resolution
• Enforce ITSM methodologies and ensure contract compliance
• Manage the infrastructure security operations
• Maintain and execute a security vulnerability management strategy and address security vulnerabilities from all sources within SLA
• Support annual security and ITSM audit
• Carry out Risk Assessment and propose mitigations
• Drive automation and process optimization
• Proficient in cloud technologies
• Strong analytical and troubleshooting skills
  Proficient in VMware, Nutanix, Windows Servers, Linux operating systems
• Lead weekly operation meeting with Gov customers to discuss operation matters
• Attend fortnightly management level meeting with Gov customers by providing presentation on operation related topics
• Handle customer escalations
• Lead technical troubleshooting session and vendor management
• Review and approve critical changes, upgrades raised by leads or subject matter expert
• Manage maintenance plan and handle communication with all stakeholders

A little about you:

• Able to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Passionate about process improvement and resource optimizing projects

What you might also need to have:

• 6 - 8 years IT operations experience
• Skilled in the VMware, Nutanix, Netbackuo, Red Hat Enterprise Linux (RHEL). Microsoft Windows
• Degree in Information Systems or equivalent
• Certification in PMP / CITPM/ITSM / COMIT/ ITIL V3 or above

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

Roles & Responsibilities

Reporting to the Senior Operation Manager
Planning and scheduling manpower for day-to-day operations
Follow up and keep an update to customer request and feedbacks
Work closely with the sales manager and providing accurate schedule to them
Send out reminder text/call to customer daily

Resolving daily situation if any
Responsible for staff performance & discipline
Tabulate worker OT and submit to HR monthly
Prepare and compile monthly reports to relevant client
Prepare new staff on-boarding and off-boarding
Monitor training and development needs
Other related duties as assigned

Key Responsibilities:

Supervision: Direct, train, and supervise cleaning staff to ensure they meet performance standards and follow safety protocols.
Scheduling: Create and manage cleaning schedules, ensuring adequate coverage for all areas and shifts.
Quality Control: Inspect work areas regularly to ensure cleanliness and quality standards are met.

Inventory Management: Monitor and order cleaning supplies and equipment as needed to ensure uninterrupted services.
Customer Service: Address client inquiries and concerns promptly and professionally.
Training: Conduct on-the-job training for new employees and provide ongoing training for existing staff.
Safety: Enforce safety guidelines and regulations, ensuring the safety of all employees and clients.

Reporting: Maintain accurate records of cleaning activities, employee performance, and inventory.

Roles & Responsibilities

1. Maintains administrative staff by recruiting, selecting, orienting, and training employees.
2. Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.
3. Sets policies and procedures for training, coaching, counseling, and career development for staff.
4. Initiates and coordinates goals, deadlines, and projects for their department.
5. Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
6. Bachelor’s degree preferred
7. Three to Five plus years of administrative manager experience.

Responsibilities

Supervising the day-to-day operations of the administrative department and staff members.
Hiring, training, and evaluating employees and taking corrective action when necessary.
Developing, reviewing, and improving administrative systems, policies, and procedures.
Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.

Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
Collecting, organizing, and storing information using computers and filing systems.
Overseeing special projects and tracking progress towards company goals.
Building and expanding on skills by engaging in educational opportunities.

Experience in a related field, such as management or financial reporting, preferred.
Exceptional leadership and time, task, and resource management skills.
Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
Proficiency with computers, especially MS Office.
Ability to plan for and keep track of multiple projects and deadlines.
Familiarity with budget planning and enforcement, human resources, and customer service procedures.

CUSTOMER SERVICE MANAGER - SINGAPORE

STATUS: FULL TIME

START DATE: ASAP

COMPANY BACKGROUND

WOORAILOORA PTE LTD (W) provides a selection of curated premium to affordable professional hair and beauty solutions across Asia. With a focus on stylist & salon education, lasting customer service and a nurturing mindset for our brands commitments to social and environmental causes.

We offer Professional Salon Solutions, where professional service meets professional brands for Hairdressing Supplies and Beauty Supplies.

BUSINESS ROLE

This key role in our business reports to the Business Leader where your goal will be to provide prompt and accurate service to our Business Consultants Vendors, and Clients. You will strive to consistently meet or beat the established Sales Order Processing targets and our Customer Service Level Agreements (SLAs). Duties will require:

• High volume order processing from stores, online and regional distributors

• Review of PO's, pricing, and quantities to ensure invoicing is accurate

• Wholesale order management and reviewing minimum order quantities

• Work collaboratively across Warehouse and Vendors to ensure accuracy of orders

WORKING RELATIONSHIPS

• BUSINESS LEADER – Assist in the handling of day-to-day business activities.

• BUSINESS CONSULTANTS – Service support to attract & retain customers.

• WAREHOUSE TEAM - Guide our warehouse team on client order processing.

• CLIENTS – Assist with enquiries to help drive sales and business growth.

• VENDORS – Oversee the import and export of goods through our appointed vendors

RESPONSIBILITIES

INVENTORY MANAGEMENT

• Monitor stock movement in and out of all warehouses to ensure inventory accuracy.

• Process stock adjustment aligning physical stock level.

• Perform monthly stock reconciliation with warehouse.

• Facilitate and process annual stock take.

• Generate expiring stock list on regular basis and flag the risk to management.

• Dispose unwanted stock in a compliant method.

CUSTOMER SERVICE

· Provide priority-level service to our clients while interacting with the finance, sales, marketing and warehouse departments

· Engage and service customers through multi-channel communication.

· Maintain and exceed industry standard service levels in response time.

· Resolve customer issues to achieve the highest level of customer satisfaction and first contact resolution

· Manage critical relationships with external customers, as well as, inside management within intra-company workings

· Develops, run and maintain reports

· Process improvement and service level improvement

ABOUT YOU

This position would suit someone with a background in B2B supply chain & / or Customer Service.

• Available to start the role ASAP

• Minimum 2 years’ experience in Customer Service related roles

• Previous experience working with an ERP system

• Previous experience managing relationships with freight forwarders and vendors

• Intermediate Excel skills

• Strong communicator to facilitate business partnering

• Attention to detail

• Able to prioritise and manage multiple deadlines simultaneously

BENEFITS

· Competitive Salary + a Bonus plan for the right candidate

· A vibrant and fun work environment

· Small but fast growing company

· Career Advancement

· Laptop & Phone

· Monday – Friday (9am – 6pm) working hours

· Health Benefits and Annual Health Screening

SUPERVISORY & OPERATIONAL RESPONSIBILITIES

• Establish and maintain systems and methods of operation necessary for the Stewarding Department to supply all outlets and production areas with clean, correct, hygienic, and timely mise-en-place whilst minimizing cost through breakage, loss, or excessive chemical consumption and appropriate staff levels.

• Control of all permanent stewarding personnel and casual labour to correct employment procedures and payment of staff. Responsible to prepare staff duty roster on weekly basis and replace/cover staff on public holiday and annual leave.

• Communicate information via team briefing regularly.

• Report all matters of concern to other departments. Ensure all staff are conversant with and adhere to all fire, health, and safety procedures.

• Maintain the stewarding store and organize it in an orderly manner including cleanliness and sanitation at all times.

• Create and maintain a productive work environment by appropriate Management control of Human Resources.

• Be responsible for the administration of the hotel’s disciplinary and grievance procedures within the department.

• Liaise with outlets and production Managers to discuss and establish requirements and solve operational problems.

• Liaise with Engineering to ensure that all equipment is properly maintained and in good working order.

• Ensure all procedures, methods, and standards within the department fall within the NEA requirements.

• Be responsible for and accountable for the departmental operating equipment budget.

• Find ways to improve the efficiency of the operations that will benefit our clients.

Other duties as directed.

Responsibilities

• Administer Welfare and Benefit schemes.
• Organize and Co-ordinate for training activities; update training records.
• Provide Administrative Support
• Support and perform testing in HR automation projects.
• Perform data entry of staff records in HR system.
• Organize and update HR files and documents in drive.

Requirements

• Diploma in Business / Human Resource or its other equivalent.
• Minimum two (2) years of working experience in HR profession.
• Someone who has performed HR generalist roles and is familiar with recruitment, interview, payroll, HR administration etc would be most ideal.
• Someone who is keen to contribute, learn and grow as HR professional.
• Have good communication and writing skills.
• Meticulous, possesses great initiative, can multi-task and work in a fast-paced environment.
• Proficient in using MS Excel and Ms Word system.

Our company is engaged in plumbing and santiary services, and the recruitment conditions are as follows:

1.With sufficient engineering plumbing & sanitary construction experience

2. Have a strong sense of responsibility to the company and employees

3. Obey the company arrangement

4. Be loyal to the company

5. Supervisor job requirements:

- Implements, maintain and coordinate health and safety matters on work sites.

- Ensure compliance of all work site safety procedures, rules and regulations in accordance with MOM, NEA and main contractor's requirements:

- Assist in conducting regular site inspections and take appropriate corrective actions

- Conduct toolbox meeting

- Assist WSHO in proper documentation of all site safety meeting, reporting and recording

Requirements:

- Min Certificate/Diploma in Civil/Mechanical/Building/Structural Engineering

- Min 3 years of Construction or WSH Safety Corrdinator experience

- Possess Certificate in Safety Coordinator or Workplace Safety and Health (WSH)

- Demonstrated knowledge of WSH legislation and requirement

- Effective communication, writing and computer skills

- Responsible, committed and independent with minimum supervision.

- Able to start work in short notice.

To understand the day-to-day job requirements, as well as learn some basic skills required of a sales and marketing professional • To adapt and work well in a fluid and collaborative environment, as well as be able to work under pressure within tight timelines. Leading, motivating, and coaching cafe staff. Creating staff schedules and ensuring adequate coverage. Conducting regular team meetings and fostering a positive work environment

Job Description

· Cashiering

. Order goods / purchasing

· Processing and preparing orders

· Food preparation

· Food serving

. Customer service

· Maintaining the overall hygiene of the outlet

We are regret to inform that only shortlisted candidates will be notified
EA license no: 12C6255
EA Reg.id: R23116271

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more.
We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Service Delivery Manager to be part of our diverse team of talents here at NCS!

The Service Delivery Manager is responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements.,including:

• ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure

• assisting the Senior Managers to train and guide junior team members.

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

Project Delivery

• Act as a focal point for all support related queries and issues
• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided ( Service Level Agreements (SLAs) and Key Performance Indicators(KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director (SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals
• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

A little about you:

• Typically 6 years of IT project management experience
• Strong knowledge in process improvement methodologies and tools
• Understanding of Software Development Lifecycle (SDLC)
• Degree in Information Systems, Computer Science or equivalent
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Able to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English
• Technical knowledge of Java (mandatory), Cloud Solution Architecting, Oracle SQL, Red Hat Enterprise Linux

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

JOB DESCRIPTION

· Booking of customer appointments via different channels eg. Online, phone, etc

· Ensure customers’ physical treatment/product card balance tally with WESS System

· Compile outlet/roadshowfeedback forms and prepare reports

· Handles all customers’ online and offline enquires, complaints and refunds promptly

· Make sure all outlet staff possess and execute quality customer service

· Gather feedback/Investigate, discuss and negotiate with clients on complaint cases

· Gather feedback/Investigate, handle and process refund cases for customers

· Doing public relations with clients and maintain good relationship with them

· Ad-hoc tasks as assigned by Management

JOB REQUIREMENTS

· Possess a genuine willingness to learn, be intuitive，resourceful and coachable

· Possess an upbeat, positive and enthusiastic attitude. Create relationships from a cold start.

· Confident, self-starter who works well independently

· Must be highly self-motivated

· Professional phone etiquette

· Works well with other employees and is a team player with a positive attitude

· Strong communication skills, both oral and written

· With at least 1 year experience in customer service job or handling customers

· Basic knowledge on how to use Microsoft Word and Excel is required

· Knowledge on how to use WESS system and Infotech system will be best

· Minimum a diploma in any field of study is preferred

· Will be required to travel to various outlets and different roadshow venues to meet clients an

mangers when necessary

· Office working days and hours: Mon to Fri 9am to 6pm

职位描述

• 通过不同预约渠道进行客户预约，例如, 网上、电话等

• 确保客户的治疗/产品实体卡余额与WESS系统的一致

• 收集并集合分店/路演顾客反馈表格并准备相关报告

• 及时处理所有客户的线上线下查询、投诉和退款

• 确保所有分店员工拥有并执行优质的客户服务

• 针对客户投诉与退款，收集客户意见，调查，与客户讨论和谈判以便提 出最适合的解决方案

• 与客户进行很好的交流并与客户保持良好的关系

• 管理层分配的临时/索碎任务

工作要求

• 具有真诚的学习意愿、直觉性、足智多谋和易于接受指导

• 拥有乐观、积极、热情的态度，与客户从零开始建立关系

• 自信、主动、能独立工作

• 必须具有高度的自我激励能力

• 拥有专业的电话礼仪

• 与其他员工合作良好，具有积极的团队合作精神

• 较强的口头和书面沟通能力

• 具有至少1年客户服务工作经验或面对/处理客户的经验

• 需要有基本知识知道如何使用 Microsoft Word 和 Excel

• 了解并且会使用WESS系统和Infotech系统将是最好不过了

• 至少拥有任何学习领域的高中文凭

• 必要时将被要求前往各个分店和不同的路演场地与客户和经理会面 与开会或处理客户的投诉与退款

• 办公司工作日和时间：周一至周五上午 9 点至下午 6 点

Job Description:

We are looking for a talented and strategic-minded Infrastructure Service Governance Manager to oversee the governance of infrastructure services and drive initiatives aimed at optimizing costs and enhancing service delivery. In this role, you will be responsible for reviewing the existing infrastructure services provided by organization's technology partner, conceptualizing innovative solutions, and transforming services into products that meet the needs of organization's internal teams, including Sales, HR, and others. The ideal candidate will possess a strong understanding of product management principles and be capable of designing and marketing services to showcase cost savings and improved service offerings.

Key Responsibilities:

• Lead the governance of infrastructure services to ensure alignment with business objectives and cost optimization goals.
• Review and assess the existing infrastructure services offered by our technology partner, identifying opportunities for cost savings and service improvement.
• Conceptualize, prototype, and design innovative solutions to transform services into products that meet the needs of internal stakeholders.
• Lead Proof of Concept (POC) initiatives to validate the feasibility and effectiveness of proposed solutions.
• Develop standardized service offerings that can be automated using DevOps practices, with a focus on cost efficiency and service quality.
• Collaborate with internal teams to gather requirements and ensure alignment with business objectives.
• Market new services to internal teams and senior management, highlighting cost savings and enhanced service delivery.
• Establish governance processes to monitor and evaluate the performance of infrastructure services and drive continuous improvement initiatives.
• Stay updated on industry trends and best practices in infrastructure service governance and product management.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience in infrastructure service governance, cost optimization, and service transformation.
• Strong understanding of IT infrastructure services, including standard and non-standard offerings.
• Experience with DevOps practices and tools for automation.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Proven ability to drive change and influence stakeholders at all levels of the organization.

ENTRE' AUTOMATICS PTE LTD IS SPECIALISED IN SUPPLY AND INSTALL AUTOMATIC DOORS IN S'PORE MARKET. WE ARE AMONG THE TOP 5 MARKET LEADERS LOCALLY. PLS REFER TO OUR WEBSITE WWW.ENTREAUTOMATIC.COM TO KNOW MORE ABOUT OUR COMPANY.

MON TO FRI 9AM TO 5.30PM, ALTERNATE SAT 9AM TO 12PM. BASIC MEDICAL BENEFITS. 7 DAYS ANNUAL LEAVE. LEAVE INCREASE BY 1 DAY PER YEAR OF SERVICE UP TO MAXIMUM 14 DAYS. BASIC SALARY $4500/- AND ABOVE DEPENDING ON QUALIFICATION AND EXPERIENCE. OVERRIDE COMMISSION OF 2% ON SALES VALUE ON ALL AFTER SALES STAFF. TARGET FOR THIS DEPARTMENT $2M SALES PER YEAR. 13TH MONTH AWS. ADDITIONAL BONUS WILL DEPEND ON PERFORMANCE. TOTAL RENUMERATION PER YEAR WILL BE AT LEAST $100,000/-

THE MAIN ROLE IS TO LEAD THE MAINTENANCE DEPARTMENT TO PROVIDE GOOD AFTER SALES SERVICE TO ALL OUR CLIENTS IN TERMS OF SERVICE BREAKDOWN CALL, ROUTINE MAINTENANCE AS WELL AS SPARE PARTS REPLACEMENT. MUST BE ABLE TO LEAD THE AFTER SALES TEAM AND PERFORM TO EXPECTATION. MONITOR THE AFTER SALES TEAM TO PROPOSE NEW MAINTENANCE CONTRACTS OR MAINTAIN EXISTING ONES BY FOLLOWING UP CLOSELY WITH CLIENTS INCLUDING SPARE PARTS REPLACEMENT.

THIS IS A DEMANDING JOB AND MUST BE ABLE TO HANDLE STRESS. THOSE WHO ARE FAINT HEARTED DO NOT NEED TO APPLY.

MUST HAVE EXPERIENCE IN SAME OR SIMILAR FIELD FOR MINIMUM 1-2 YEARS. INDOOR MOSTLY.

Job Description & Requirements

Responsibilities:

• Recruit, select, train, assign, schedule, coach, counsel and discipline employees
• Communicate job expectations; planning, monitoring, appraising and reviewing job contributions
• Plan and review compensation actions; enforcing policies and procedures
• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends
• Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
• Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping
• Analyze process workflow, employee and space requirements and equipment layout; implement changes
• Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Accomplish operations and organization mission by completing related results as needed
• Meet or exceed operations labor budget expectations
• Manage staff levels, wages, hours, contract labor to revenues
• Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
• Run a safe, injury/accident free workplace
• Responsible for all aspects of vehicle and heavy equipment rentals
• Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health and safety agencies
• Manage relationships with key operations vendors
• Track vendor pricing, rebates and service levels
• Review and approve all operational invoices and ensure they are submitted for payment
• Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring
• Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
• Work closely with GM and management team to set and/or implement policies, procedures and systems and to follow through with implementation.
• Communicate all operating policies and/or issues at department meetings
• Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses
• Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA and other governmental regulations

Main Responsibilities:

• Oversee Test Operations
• Focus on production efficiency, quality control, and resource optimization.
• Drive adoption of world-class manufacturing practices.
• Implement strategies for operational and performance excellence.
• Continuously upgrade human resources, processes, and technology for the ATS team.
• Ensure high employee engagement through motivation, coaching, and training.
• Lead projects and teams to achieve company goals.
• Collaborate on improvement roadmaps with other departments.
• Manage costs for productivity enhancement and process improvement.
• Develop and enforce SOPs, conduct regular audits, and monitor KPIs.
• Collaborate directly with customers for operational enhancements.
• Ensure safety and security protocol compliance.
• Chair the Safety Committee to uphold safety standards.

Requirements:

• Diploma/Bachelor's or Master's degree in relevant field.
• Substantial experience in service-level testing in Semicon industry and leadership roles.
• Expertise in testing methodologies and tools.
• Strong analytical and problem-solving skills.
• Effective communication and collaboration abilities.
• Proven leadership and management capabilities.
• Relevant certifications such as ISTQB or PMP is a plus
• Familiarity with the industry/domain and commitment to continuous learning.
• Enforce company rules and regulations with strict implementations of discipline policies.
• Approve of innovative changes from ATS Shift and Floor Supervisors and ATS Planning.
• Approve Work Instructions, Forms and Educational Posters.

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity