Total 2,964 food beverage service job vacancies in Raffles City, Central Singapore

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

This position reports to the Director of Food & Beverage and is responsible for the overall development and implementation of Food & Beverage marketing strategy including special promotions/events, partnerships and retails for our Food & Beverage outlets. Including festive offerings not limited to Chinese New Year, Rice Dumplings/Dragon Boat Festival, Mooncake/Mid-Autumn Festival and Christmas.

Duties and Responsibilities:

• Work closely with the Food & Beverage team on areas such as product development, cost management and overall strategy execution for each festive activation to achieve the financial and operational goals.
• Ensures all communications with clients are in line with the overall strategy for financial and operational goals.
• Work closely with the various outlet managers to ensure communications are aligned to requests and expectations.
• Responsible for manpower recruitment and development during the active months of festive operations.
• Responsible for regular updates on upcoming/active festive operations to the hotel's leadership team.
• To analyse competition in the market and prepare an analysis report on festive season competitors.
• Prepare and account for Food & Beverage projects profit & loss report.
• To carry out all tasks in a reasonable time frame to ensure the smooth running of the areas and restaurant.
• Perform other related duties as assigned by the Management.

Requirements:

• Minimum of 2 years of experience in a similar capacity
• PC literate and able to write, produce reports and analysis
• Good analytical skills
• Excellent communication & interpersonal skills
• Able to work independently and possess initiative
• Able to communicate and write in English
• Able to work on weekends where required

We thank you for your interest and will contact you if are shortlisted.

• Working hours:
  5 Days - Mondays to Fridays 10am - 7pm - Basic $2000
  6 Days - Mondays to Fridays 10am - 7pm | Sat 9am-6pm – Basic $2200
• Working Location: Office/HQ – Macpherson

Responsibilities:

• Greet and direct customers
• Provide accurate information (e.g. share and explain on leather expertise services and descriptions, product features, pricing and after-sales services. Be a knowledge leader on leather care and maintenance)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing of services
• Cross-sell or upsell services and products
• Ensure shop is neatly maintained and pleasant
• Manage customer enquiries, process orders, take pics of customer items, stock inventory and follow up on delivery dates
• Coordinate with the Retail Sales Representatives and Customer Service team and backend to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Sales Manager
• Stay up-to-date with new products/services
• To provide excellent customer service and meet sales quotas for our business.
• To identify client needs, present and answer questions about our products and services and recommend solutions.
• To ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
• Meet and achieve sales quotas as a team

Job scope as explained - including packing and preparing of bags, make paper stuffing, polish hardware, leather conditioning as needed.

Requirements:

• With min. 1-2 year experience in retail customer service
• Candidate who experience with retail sales process
• Knowledge of inventory stocking procedures

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Lead the establishment of a finance shared services centre in Batam, Indonesia
• Manage billings, accounts payable, accounts receivable, and GL accounting functions under a shared services centre for a few countries in Asia
• Define and agree SLAs with key stakeholders, including KPIs, and manage performance
• Proactively manage and monitor overall shared services centre performance to drive accuracy and timeliness of all deliverables
• Maintain strong controls ensuring all group policies, tax and other statutory requirements are complied with by the shared services centre team. Elevate the relevancy and timeliness of the control environment
• Continuously structure, standardise and optimise financial processes and systems and tax planning for the business and shared service centre
• Improve on SOPs for easy guidance and implementation
• Take charge of and inspire a team to provide high-quality services within stipulated turnaround times
• Support Regional Finance Controller/Finance Managers with timely and accurate financial information
• Manage cash flow and optimise cash balances by tracking transactions

Requirements:

• Degree in Finance or Accounting fields
• Minimum 3-5 years’ experience in managing a finance shared services centre
• Strong technical accounting background and knowledgeable about taxation
• Prior experience in driving system improvements
• Customer focused, with service-delivery and flexible mindset
• Excellent problem-solving and analytical skills
• Effective and strong written and oral communication skills
• Good interpersonal, leadership, and teamwork skills
• Able to build effective relationships across business groups and functions
• Familiarity with NetSuite and Cognos systems a plus
• Fluency in Bahasa Indonesia and familiarity with Indonesia a plus

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 17C8777

​EA Personnel: R21102223

Technical Service Technician
Working location: Ang Mo Kio
Working date and time: 8.30am-6.15am (Mon-Fri)
Salary: $2,000-$3,000 + AWS + Bonus

Responsibilities

1. Machine set up, installation and training
2. Lapping and polishing machine operation & RD lab jobs.

Experience & Qualification

• Min. Higher NITEC / Diploma in Electrical or Mechatronics discipline graduates or any technical qualification in Precision Engineering
• Preferred candidates with min 2-3 Years Working Experience in Precision Engineering machine operation or machinery servicing.
• Training will be provided.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Maintain, troubleshoot, and repair container handling equipment at PSA, depots, and workshops.
• Conduct scheduled preventive maintenance services for equipment.
• Respond to customer breakdown calls promptly.
• Assist in assembling, installing, testing, and commissioning new equipment.
• Work on various equipment types: Reach stacker, empty container stacker, terminal tractor, and heavy forklift.

Requirements:

• ITE in Mechanical/Electrical/Automotive or equivalent.
• Possess Forklift or Class 3 driving licenses.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Technical Service Technician
Working location: Ang Mo Kio
Working date and time: 8.30am-6.15am (Mon-Fri)
Salary: $2,000-$3,000 + AWS + Bonus

Responsibilities

1. Machine set up, installation and training
2. Lapping and polishing machine operation & RD lab jobs.

Experience & Qualification

- Min. Higher NITEC / Diploma in Electrical or Mechatronics discipline graduates or any technical qualification in Precision Engineering

* Preferred candidates with min 2-3 Years Working Experience in Precision Engineering machine operation or machinery servicing.

* Training will be provided.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

As Senior Manager, Brand Food & Beverage (F&B) Development - Asia Pacific (APAC), you are responsible for contributing to and supporting high quality, profitable, and contemporary F&B development solutions for the Luxury, Lifestyle, and Full Service Brands that aim to exceed the guest expectation within our franchised and managed hotels, enhance the value proposition for our brands, and appeal to the local dining clientele within the market.

What will I be doing?

As the Senior Manager, Brand F&B Development - APAC, you will be responsible for performing the following tasks to the highest standards:

• Assist in the preparation of detailed restaurant and bar concept briefs for review, distribution and presentation to the internal and external stakeholders
• Contribute to Brand F&B Development team’s database relating to trends, customer, and market research
• Prepare detailed market studies for key locations across the region
• Review product and service standards for F&B concepts
• Coordinate and track the status of existing and new F&B project development across APAC
• Work with key stakeholders within the organization and external vendors to ensure all parties assist and support the restaurant concept and design process
• Ensure the continued communication and regular meetings with brand management teams, F&B Operations, Hotel Operations, Architecture, Design & Construction (AD&C) and other internal stakeholders
• Execute the organization’s mission, goals and objectives
• Effective time management in ensuring the delivery of concepts and plans in a timely fashion
• Regular discussion with manager on actual performance against standards to determine whether the department is on target to reach its goals and takes corrective actions as necessary

What are we looking for?

A Senior Manager, Brand F&B Development - APAC serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• BA / BS / Bachelor's Degree
• 8+ years of related experience
• Knowledge of F&B operations, service techniques, current F&B trends and concepts
• Proficiency in the preparation of PowerPoint presentations
• Assist in the conceptual development of tools and resources to assist the team in achieving established goals and culture
• Develop programs that share best-demonstrated practices information on cost controls and analysis, as needed, in an effort to enhance restaurant concepts' performance and profitability
• Good presentation and public speaking skills, as well as excellent written communication skills.
• Ability to manage change, resolve conflicts and ensure collaboration within teams and/or units; includes maintaining the highest standards of ethical conduct and integrity
• Absolute discretion and confidentiality regarding sensitive information
• Good problem-solving skills, including ability to effectively address any issue in collaboration with others as appropriate; ability to proactively identify and prevent potential problems
• Ability to assimilate new concepts and practices into position and provide effective training for on-the-job training, policies and procedures, departmental training topics and professional development
• Good working knowledge of Microsoft Excel, including ability to understand / manipulate basic spreadsheets
• Ability to work independently; includes the ability to recognize need for involvement of other teams / peers and capability to effectively facilitate that collaboration.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree in Interior Design / Hospitality / Culinary and significant F&B management related experience
• Proficient Adobe Suite software
• Proficient in Asian language will be a plus to support the South East Asia region
• 5+ years of diverse hospitality industry experience preferred, with a mix of experience in F&B roles
• Knowledge of restaurant concepts, restaurant design, trends and menu planning

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

• To perform BMS System service, maintenance
• A&A works, programming, engineering
• Service Maintenance
• Testing & Commissioning
• Any adhoc duties as assigned by superior

• Diploma/Degree in Mechanical Engineering
• Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems
• Resourceful with good analytical and interpersonal skills

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Permanent position, Salary up to $3,500 with Bonus
• Working location at AMK

• Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems

Service Crew

Working Days: 4 days (public holidays off)
Working Hours: Mon-Thu 9am - 330pm (30mins break)
Salary: $1,400
Locations: Near to One North MRT

Job Scope:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

[CONTRACT PART-TIME]

⌚️

• Office location : Boon Lay Way
  Working Location: On board ship
• Working days : 5 days (Mon- Friday)
• Working hours : 8am - 5pm
• Salary : $2,000-$2,800 basic + OT + Allowances: $2,800-$3,000

Responsibilities:

• Perform servicing, repairs, upgrade, retrofit, maintenance and calibrating level instruments and analyzers out field service attendances job (Shipyard/Anchorage).
• Provide back-end support for the Service team in Local office, oversea service office or oversea authorize service agent.
• Handling pre and post administrative work, generate Service reports and other relevant documents.
• Willing to work overtime, weekends, and be overseas for periods of up to several months.

Requirements:

• Diploma in Engineering or equivalent (Electrical/Electronics/Mechanical/Mechatronics).

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Background Information:

Our Client is a a statutory board under the Government of Singapore. Embark on a fulfilling journey and apply now to take the first step towards an exciting career!

Job Scope:

• Ensuring daily operations run smoothly
• Collection of payment at designated counter
• Handle queries and provide good customer service
• Assist in topping up / collection of payments
• Other adhoc duties as assigned

Job Requirements:

• GCE O level with minimum 1 year of customer service experience
• Pro-active, resourceful & effective in problem solving
• Willing to commit rotating shift, weekends & public holidays

Other Information:

• Training & Uniform provided
• 4 days work 2 days off
• 2 hours meal break
• Part-time options available

Interested applicants, please email to [email protected] or WhatsApp to 98266796

Thank you for your interest but only shortlisted applicants will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using, and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494

EA Personnel No: R21102746

EA Personnel Name: Jasmine Tay

Service Crew (Salad Bowl)

Working Days: 4 days (public holidays off)
Working Hours: Mon-Thu 9am - 330pm (30mins break)
Salary: $1,400
Locations: One North MRT, need to rotate, Only 5 mins walking distance between

One North

Job Scope:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Location: Ubi / Macpherson
• Working days : Monday - Friday (830am to 530pm)
• Salary range: $2,000 - $3,300

Responsibilities:

• Managing Shipment Schedules
• Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
• Process and Generate Shipping Invoices and DO
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Checking and confirming order status on pick-up and deliveries.
• Maintain, Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Requirements:

• Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Address customer needs in a professional and timely manner to ensure that the vehicle turnaround time aligns with established guidelines.
• Perform quality checks and offer expert recommendations for necessary repairs, body and paint work, or servicing, ensuring adherence to manufacturer standards and guidelines.
• Oversee and manage day-to-day operations in the workshop, emphasizing efficiency and productivity.
• Ensure compliance with health and safety regulations, creating a secure working environment for all staff and visitors.
• Support the Immediate Superior in handling initial levels of complaint cases, including meeting with customers, generating and assisting in inventory management, backorders, and overseeing tools and workshop equipment.
• Manage customer inquiries and complaints, maintaining a high level of service quality.

• Diploma in Mechanical Engineering or equivalent.
• Minimum 3 years relevant working experience in workshop environment / service operation in automotive industry.
• Proactive and independent with positive attitude.
• Class 3 license is a MUST

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Permanent position, Salary up to $3,400 with Bonus
• Working location: Ubi
• Knowledge in automotive space is a MUST
• Class 3 license is a MUST

We are looking for dynamic individuals who are passionate in the line of F&B to join us!

We want to hear from you!

Responsibilities:

• Responsible for operating F&B outlets assigned to him/ her.
• Monitor & ensure F&B service operations are running smoothly.
• Practice good customer relations and attend to customer complaints and queries satisfactorily.
• Ensure the Outlet is set-up for service and supervise for a smooth operation.
• Ensure minimum wastage, breakage and spoilage.
• Apply selling techniques by exceeding guest expectations and to increase revenue.
• Ensure all drinks are prepared and served according to SOP
• Understand the crucial aspect of bar and beverage control
• Any adhoc duties as required

Requirements:

• Less than 2 years of experience in F&B.
• Guest orientated.
• Commitment to quality service, and food and beverage knowledge.

Customer Service Officer

Working location: Orchard

Working Days: Monday - Saturday, 6 days - Sundays and PH OFF

Working hours: outlet open from 11am to 8.30pm (Shift rotating 7-8 hours), depends outlets

Salary: $2000 -$2500

JOB DESCRIPTION

Front Desk

• Handle incoming calls and phone enquiries
• Manage clients’ registrations, updating and keeping records
• Scheduling of patients’ appointments

Dispensary

• Performing cashiering duties
• Dispensing of products/medications
• Maintain inventory
• Sort, count, replenish product stock
• Assist manager in stock take process
• Maintain tidiness in dispensary area
• Handling purchase order and delivery order

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Are you passionate about mixology? Do you have a flair for creating unique and memorable drink experiences? We are seeking a talented and enthusiastic bartender to join our team at a new young & trendy bar in Chinatown. As a bartender, you will have the opportunity to showcase your creativity while delivering exceptional service to our valued guests.

Responsibilities:

• Prepare and serve a diverse range of craft cocktails, wines, beers, and non-alcoholic beverages
• Engage with guests, take their orders, and provide recommendations based on their preferences
• Maintain a clean and organized bar area, including restocking supplies and utensils as needed
• Create and update drink menus, staying up-to-date with current trends in mixology
• Adhere to all safety and sanitation standards, ensuring a safe environment for staff and guests
• Handle cash and credit transactions accurately and efficiently
• Provide exceptional customer service, addressing any concerns or inquiries promptly and professionally

Requirements:

• 1-3 years experience as a bartender in a fast-paced environment. Fresh from school with no experience but the right aptitude may apply too.
• Knowledge of mixology and cocktail recipes, including classic and contemporary drinks.
• Familiarity with various types of alcoholic and non-alcoholic beverages.
• Strong communication and interpersonal skills.
• Ability to multitask and work under pressure while maintaining attention to detail.
• Outstanding customer service skills, with a friendly and approachable demeanor.
• Must be of legal drinking age and possess any required certifications or licenses.
• Willing to work late.

Perks and Benefits:

• Flexible scheduling options.
• Fun and supportive work environment.
• Ongoing training and development programs.
• Competitive salary of $2500-3500.
• Transport is provided for work after 11.30 pm.

The Senior Manager, Food & Beverage Operations – South East Asia supports and implements strategic priorities and projects for the region, ensuring disciplined execution thereof, and driving performance of trading hotels.

What will I be doing?
As the Senior Manager, Food & Beverage Operations – South-East Asia, you will be responsible for performing the following tasks to the highest standards:

• Implementing deliverables of strategic priorities and projects for South East Asia, ensuring key stakeholder alignment,
• Being fully acquainted with the brand identities, operating standards, and Food & Beverage (F&B) concepts of each Hilton brand and ensuring these are being followed to drive operational excellence and financial performance of each hotel.
• Analyse trading estate F&B performance and ensure appropriate measures are taken to optimize results.
• Collaborate with Hilton Supply Management to ensure a consistent, reliable supply chain at the quality required and cost mitigation and savings.
• Drive sustainability efforts within hotels in F&B, ensuring tracking and analysis of efforts.
• Support execution of hotel F&B capex projects.
• Guide hotels' F&B marketing and social media efforts and monitor consistent execution.
• Develop and implement guidelines for standard operating procedures to deliver great guest stay and dining experiences and business results.
• Provide operational support to operating hotels to maintain and increase service standards, top line, profitability, and quality improvement with a clear focus on business performance against all metrics.
• Assist new opening hotel teams, with training and implementation of F&B concepts, policies, and service procedures, to ensure optimal F&B performance in all aspects from the onset.
• Instill a culture of team engagement, service quality, creativity, and result focus.
• Assist in increasing team retention and creating a strong talent pipeline within the region
• Support training and development initiatives, partnering with Talent & Leadership Development and HR.
• Establish and maintain strong working relationships with various internal stakeholders and hotel-level leadership to facilitate the achievement of objectives.
• Attend meetings and calls, as required by the role of SEA regional and the APAC F&B leadership team.
• Assist and support APAC F&B and Brand projects and initiatives.

What are we looking for?
A Senior Manager, Food & Beverage Operations – South-East Asia serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• A structured, creative, and strong communicator with excellent presentation and planning skills.
• Sound knowledge of F&B operations, and the ability to drive strong performance from a remote position, paired with cultural savviness are essential.
• At least 3 years of supervisory experience with a proven track record on international, multi-cultural levels. Ideally in a corporate hospitality or hotel-level role (e.g. regional F&B development/operations manager, Director of F&B, or Director of Operations).
• Strong analytical skills and creativity to understand, articulate, and execute strategies.
• A passion for people, customer service, and quality with the ability to translate that passion into an engaged, high-performing F&B team and excellent guest experiences across the region.
• Sound business judgment and creative decision-maker, able to influence others to ensure optimal outcomes.
• Good knowledge of F&B trends, marketing, and social media strategies.
• Experience in food/beverage products, design & and concepts, catering, and restaurant management.
• Have a sound knowledge of International and local cuisines with culinary experience in F&B outlets and catering.
• Understand kitchen and restaurant production, service logic, and planning.
• Have a strong interest/exposure in F&B customer service and procedures from restaurants to bars and catering.
• An individual who combines a confident, self-starting, high-performance orientation with a track record that reflects a "can do" attitude.
• Good interpersonal skills to influence, motivate, and energize.
• Excellent presentation skills
• Fluent verbal and written communication skills.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Responsibilities:

Order Management – 40% Order to Cash Management

Order Fulfilment – 40%

• Liaise with 3PL for all distribution activities that include create Outbound Documents (OBD), picking of inventory and arrange shipment
• Confirm product picking and picking list with 3PL and agree lead time for loading and delivery
• Execute orders as per confirmed commitment and advise customer on order status
• Escalation to 3PL for any non-conformances as per agreed service level
• Monitor shipments, investigate reasons of delay, Ensure delivery was completed and compliance to customs regulations
• Monitor documentation for shipment i.e. delivery note, and creation of Delivery order for Ex-Benoi & TH orders
• Monitor performance of 3PL proactively to avoid customer complaints for late delivery and claims
• Execute customer orders according to agreed service level.
• Actively resolve issues and ensure timely communication with customers.
• Prepare shipping documents for all SEA Intercompany direct shipment orders, that include commercial invoice; packing list & COA. Send/dispatch full set of documents to customers.
• Follow up with source for documentation & revision if any.

Complaint Handling – 10%

• Responsible for non-technical compliant handling process, including technical quality notification creation, follow up, feedback and compensation/return process
• Handling complaints and feedback from unsatisfied customers via phone or other communication tools in a professional and polite manner
• Responsible for system related complaint handling process
• Follow up with concerned parties: Sales Manager, Business Manager, Technical Managers and divers supply chain function
• Execute credit/debit notes based on written communication and approval
• Initiate refund request according to MAS (Master of Authority Schedule)
• Close complaint in the system.

Reporting – 5%

• Prepare and submit day-to-day operations and performance reports
• Issuing special reports & business PPT according to needs from CS manager.
• Perform data analysis, root cause findings.

Other Tasks – 5%

• Follow up, closing and clearing invoices with Finance.
• Communicate to customers in a polite and service oriented style
• Follow related policies and procedures
• Provide suggested solutions in case of operational interruptions and approve or escalate solution to CS Manager
• Comply with safety and sustainability requirements and highlight issues to stakeholders

Requirements:

• Bachelor’s Degree from an accredited university in Operations Management or Supply Chain Management or Logistics or Business Administrative.
• min 3 years in customer service, order fulfilment, logistics arrangement.
• SAP Proficiency of SD & LE modules.
• MS Office experience.

We regret to inform that only shortlisted candidates will be notified.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23464

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Jackie Ng   |   Registration No: R22109024

Field Service Specialist (Automation)
$4000-$5000 + AWS + VB
5 Days (Mon-Fri) ; (2 days WFH after 6 months Probation)
830am-530pm
Marymount MRT

Job Description
The Automation Specialist reports directly to the Service Manager and has responsibilities for the installation, maintenance, and troubleshooting of the woodworking machines for customers.

Responsibilities

• Technical after Sales support to external, but also internal customers as required by the Company.
• Carry on site work as requested such as:Supervision of machinery installation and commissioning, execute customer training.
  After sales service tasks like maintenance and troubleshooting, customer trainings,
  Upgrading projects of existing production lines
  
• Respond to on-call and emergency support cases remotely or visiting customer sites.
• Support the sales teams on technical matters.
• Coordinate service and capex delivery projects between Raute's delivery units and customers
• Participate in FAT testing as needed.
• Participate in product and service product development.
• Support spare part and maintenance sales as well as coordinate service work planning and scheduling.
• Design and program PLC and PC based control systems; Siemens, Allen Bradley, Beckhoff, etc.
• Keep active communication with customers.
• Follow safety rules and practices set by the company, in general, but also the site rules set by the customer.
• Perform all duties assigned.

Requirements

• Diploma or bachelor’s degree from Electrical or Mechatronic Engineer background
• At least 3 years of experience in engineering tasks, PLC and HMI Programming in plywood or other wood processing industry would be advantageous.
• Hands-on experience in installation and troubleshooting industrial machinery with PLC/PC controls and adjustable-speed drives.
• Proficient in PLC programming and PC based control systems: Siemens, Allen Bradley, Beckhoff, Omron, etc.
• Understand electro-mechanical systems.
• Proficient in the use of Microsoft Office, CAD, or similar application experience
• Willingness to travel globally

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

As a Client Service Associate (CSA) at Western Asset, you will contribute to our mission of not only delivering the best investment performance, but also the best service to our clients while maintaining the highest standards of ethics. The position works closely with business development and client relationship management staff, Client Service Executives (CSEs), to market to and service clients based in Asia (Ex-Japan). This includes answering general client inquiries, prepare client presentations, coordinate account opening, closing and maintenance processes, prepare Requests-for-Proposals, research information on prospective clients, support general business development efforts etc. You’ll learn our business from the ground up by working closely with every department at the organization including Marketing, Product Management, Investment Management, Legal and Operations. You will play a key role in client relationships and departmental initiatives.

What you will do

· Act as a central point of contact for a specified book of clients and communicate client inquiries to appropriate investment management, compliance, audit, legal and operations teams.

· Coordinate account opening, maintenance and closing processes, which may involve working with both internal departments and external parties (i.e., client, custodian, brokers, lawyers, etc).

· Prepare and/or review meeting presentation books. This may involve working with CSEs and Portfolio Managers to download and analyze data before putting them into graphical presentations for client meetings. This will require someone who is familiar with fixed income concepts and a working knowledge of Bloomberg, Excel and Powerpoint.

· Prepare briefing memos (“background packages”) for client and business development meetings.

· Attend select client meetings.

· Prepare and/or review requests-for-proposal submissions.

· Review all standard and/or customized client reports and ensure they are sent according to the daily, weekly, monthly and quarterly reporting deadlines.

· Maintain client contacts, sales opportunities and relationship notes in the client relationship database.

Work on ad-hoc client projects.

• Address customer inquiries received through telephone or email escalated from the Call Centre.
• Assist walk-in customers with their queries.
• Conduct initial troubleshooting for Internet e-services-related issues. Escalate intricate queries for intervention by superiors.
• Participate in change management campaigns to engage customers.
• Recommend enhancements based on customer feedback or interactions.
• Ensure timely submission of daily reports.

Requirements:

• Singaporean
• GCE ‘A’ Level
• At least 1 year of working experience
• Able to converse in Mandarin due to client demographics.

Other information:

• Salary: $3000
• Working days: Mon - Fri
• Working hours: 8:00am – 5.30pm
• Location: Bukit Merah

**We regret that only shortlisted candidates will be notified**

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Service Manager
$6000-$7000 + AWS + VB
5 Days (Mon-Fri) ; (2 days WFH after 6 months Probation)
830am-530pm
Marymount MRT


Responsibilities

• Accountable for and lead the local Technology Service team and After Sales service operations.
• Coordinate the local service team tasks and resource allocation (projects and service)
• Collaborate closely with market area sales team and other units in line with the global Service Strategy initiatives to implement appropriate longterm strategies.
• Report of service activities to line manager and present during global service team meetings
• Capable of identifying and implementing business opportunities: Sales and Service-related opportunities for service agreements, spare parts agreements, digital service agreements, field service agreements, organize meetings with potential customers, etc.
• Develop long-term relationships and understanding of the unique needs of customer's operations to successfully maximize the entire life cycle of company’s equipment.
• Operational developments and management of the supply chain for the Service business.
• Actively identify and promote spare parts for customer's needs and support to prepare quotations.
• Support Project Managers with project executions
• Assist with customer enquiries efficiently and provide professional customer service.
• Follow up on customer satisfaction related to all services, evaluate, and analyze feedback and report to HQ.
• All other duties as assigned.

Requirements

• Bachelor’s degree or relevant experience in Engineering, After Sales Service or Business Development
• At least 5 years’ experience in global supply chain management or management of Service business
• A proven track record in mechanical engineering, especially in plywood or other wood processing industries would be an advantage.
• Proficient in the use of Microsoft Office, AutoCAD, or similar designing application experience
• Willingness to travel globally.

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279