Total 41 Senior Executive hotel manager job vacancies in D23 Hillview, Dairy Farm, Bukit Panjang, Choa Chu Kang

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• Assist with the set-up of the restaurant, ensuring that all areas are clean, tidy, and well-presented.
• Greet guests as they arrive and show them to their table.
• Provide menus and make recommendations to guests based on their preferences.
• Take orders and ensure that they are accurately recorded and transmitted to the kitchen.
• Serve food and drinks to guests in a timely and professional manner.
• Check on guests regularly to ensure they are satisfied with their meals and to address any concerns they may have.
• Handle any guest complaints or issues with a positive attitude and find a quick resolution.
• Ensure that all guests are properly billed and that payments are processed accurately.
• Assist with cleaning and maintaining the restaurant during and after service
• Maintain accurate records of inventory, orders, and sales on each shift
• Ensure the restaurant is well presented at all times

Qualifications:

• Previous experience in a similar role in the hospitality industry will be an added advantage.
• Excellent communication and customer service skills.
• Ability to work well in a team environment.
• A strong attention to detail and a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and under pressure.
• Willingness to work flexible hours including weekends and holidays.
• Ability to stand and walk for extended periods of peak mealtime.
• Excellent communication and interpersonal skills, with the ability to work as a team.
• Good command of written and spoken English.
• Adaptable and outgoing with excellent interpersonal skill.
• Ability to work under pressure and be flexible.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to travel and work in our 25 hotels in Singapore
• Duty meal allowance
• Uniforms provided
• Attractive incentives and bonus
• Staff rates at Accor hotels in Singapore and worldwide

Job Responsibilities:

• Attend to complaints/reporting of breakdown of services within the hotel premises
• Diagnostic testing and inspection for all electrical and mechanical equipment, sanitary and plumbing system and arrangement of faulty items for repair work
• Diagnostic testing and inspection of air-conditioning system
• Any other ad-hoc duties assigned

Job Requirements:

• 1 to 2 years working experience, preferably with relevant hands-on experience in building related or hospitality industry
• Resourceful, proactive and team player
• Good interpersonal and communication skill

Responsibilities

• Preparation and filing of corporate and property tax returns, payments, reports and maintenance of the Company’s tax database. Monitor and ensure the timely payment of tax liabilities
• Assist in monitoring tax audits and inquiries, including preparing responses and providing necessary documentation
• Gather necessary data for tax provision and compliance purposes from finance and execution teams

Requirement:

• Minimum 2 years of relevant work experience
• Minimum Diploma in Finance/Taxation/Accounting
• Proficient in MS Office (Excel and Word)

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work in the Headquarters overseeing 25 hotels in Singapore
• Attractive bonus

RESPONSIBILITIES:

• Troubleshoot and provide technical support to users on hardware peripherals, software, networks, servers and business applications
• Setting up computer hardware peripherals and performing server installations, administration and maintenance when required
• Ensure all hardware peripherals are updated/ installed with latest security patches/ antivirus to prevent security risks
• Hardware and software inventory upkeep to ensure inventory accuracy
• Performing and monitoring daily data backup
• Liaising with external parties on IT issues and purchases
• Provide 24/7 offsite support on a rotational basis
• Any other duties as assigned

REQUIREMENTS:

• Min 1 year of experience in related field
• Min. Diploma in Computer Studies/Science or related field of study
• Possess sound knowledge and experience in networking infrastructures and web architectures

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 132 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore

About the role

Accounts Executive, Accounts Payable

As the Accounts Executive at Four Seasons Hotel Singapore, you will be integral in ensuring the efficient and accurate processing of accounts payable transactions. If you are a dedicated and detail-oriented individual with a passion for finance and hospitality, we invite you to join our finance team.

What you will do

• Vendor Reconciliation:Monitor outsourced vendors for timely reconciliation of suppliers’ statements of accounts against our accounting records.
  Promptly resolve any discrepancies identified during the reconciliation process.
  
• Documentation and Filing:Maintain well-organized alphabetical files of vendors, containing complete invoices and supporting documents attached to correlated cheques for easy access after payment.
  Scan suppliers' invoices to the outsourced vendor for verification.
  
• Payment Processing:Ensure all payments are accurate, duly authorized (approved PO), and supported by evidence (i.e. invoices, delivery slips, receipts and Accounts Payable stamp).
  Complete wire authorization forms for transfers, ensuring proper sign-off by authorized personnel with the supported documents.
  Prepare manual cheques for payment.
  
• Standing Orders and Approvals:Maintain a list of standing orders for electronic disbursements, obtaining approval from cheque signatories with a copy attached to bank reconciliations. With details of the date of payment, payee, amount and description of payment and at the beginning of each month in advance of the standing payment.
  
• Reports and Petty Cash:Verify and process expense reports and petty cash reimbursements, ensuring compliance with key controls.
  Run required reports at month-end to close the Accounts Payable cycle.
  
• Accruals and Expense Management:Ensure accurate accrual and expense management, including proper documentation for goods received and services provided but have not been invoiced.

What you bring

• Diploma in Accounting or recognized professional accounting qualifications.
• Similar experience in a hotel setting is preferred.
• Ability to work in a prudent, and organized manner.
• Hands-on and detail-oriented approach.
• Team player with excellent communication and interpersonal skills.
• Ability to work independently and effectively under pressure to meet deadlines.
• Commitment to learning and continuous improvement.
• Due to work visa regulations and restrictions, the position is open to Singaporean applicants only

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires the incumbent to work from Mondays to Fridays, 8.30 am to 6.00 pm.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to travel and work in our 25 hotels in Singapore
• Duty meal allowance
• Uniforms provided
• Attractive incentives and bonus
• Staff rates at Accor hotels in Singapore and worldwide

Job Responsibilities:

• Attend to complaints/reporting of breakdown of services within the hotel premises
• Diagnostic testing and inspection for all electrical and mechanical equipment, sanitary and plumbing system and arrangement of faulty items for repair work
• Diagnostic testing and inspection of air-conditioning system
• Any other ad-hoc duties assigned

Job Requirements:

• 1 to 2 years working experience, preferably with relevant hands-on experience in building related or hospitality industry
• Resourceful, proactive and team player
• Good interpersonal and communication skill

Summary

This position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.

Responsibilities

· Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.

· Provide courteous and efficient service to all hotel guests.

· Ensure that all telephone calls are handled promptly.

· Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.

· Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.

· Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.

· Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.

· Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

· A minimum Diploma qualification in any field.

· Relevant work experience will be duly considered.

· Willing to work rotating shifts.

· Positive attitude with an outgoing personality and good communications skills.

· Preferred experience in the hospitality industry along with familiarity of the Opera system.

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• Assist with the set-up of the bar, ensuring that all areas are clean, tidy, and well-presented.
• Greet guests as they arrive and show them to their table.
• Provide menus and make recommendations to guests based on their preferences.
• Take orders and ensure that they are accurately recorded and transmitted to the kitchen.
• Serve food and drinks to guests in a timely and professional manner.
• Check on guests regularly to ensure they are satisfied with their orders and to address any concerns they may have.
• Handle any guest complaints or issues with a positive attitude and find a quick resolution.
• Ensure that all guests are properly billed and that payments are processed accurately.
• Assist with cleaning and maintaining the bar during and after service
• Maintain accurate records of inventory, orders, and sales on each shift
• Ensure the bar is well presented at all times

Qualifications:

• Previous experience in a similar role in the hospitality industry will be an added advantage.
• Excellent communication and customer service skills.
• Ability to work well in a team environment.
• A strong attention to detail and a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and under pressure.
• Willingness to work flexible hours including weekends and holidays.
• Ability to stand and walk for extended periods of peak time.
• Excellent communication and interpersonal skills, with the ability to work as a team.
• Good command of written and spoken English.
• Adaptable and outgoing with excellent interpersonal skill.
• Ability to work under pressure and be flexible.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

JOB SUMMARY

Promote awareness of brand image internally and externally. Develop marketing materials and assemble information packages (e.g., brochures, promotional materials, maps) for promotional events, property tours, and conferences. Prepare or edit letters, invitations, monthly and quarterly press reports, and news releases, using word processing, spreadsheet, database, or presentation software. Make updates to property website. Respond to all daily general media inquiries or refer to an appropriate spokesperson. Monitor media coverage and other external factors to identify potential or actual problem areas and opportunities. Support media relations outreach efforts and other activities to bolster the property's reputation and image in the community. Coordinate on-property visits from media, including reservations, amenities, special requests, and dining. File and update press database, digital library, and press clippings.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: Bachelor's degree from accredited university or college.

Related Work Experience: At least 1-year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a F&B Revenue Executive to join our team!

As a F&B Revenue Executive, we require you to:

• Report daily F&B outlets actual revenue and covers
• Track booking pace for new promotion launched via Sevenrooms and Infrasys Cloud system
• Implement measures on profitability for promotions launched
• Analyze function rooms utilization and identify opportunities with large group base in house
• Identify special event dates for revenue optimization
• Identify low season and need periods of different outlets and suggest special promotions to increase sales
• Analyse sales data for different outlets
• In charge of other cost / revenue analysis such as Casual labour and staff productivity analysis

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness center. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

About the role

Guest Relations Executive, Front Office

The Guest Relations Executive is an essential part of the Front Office Team. Welcoming guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay, and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards.

What you will do:

• Welcome guests upon arrival and departure according to Four Seasons’ standards and procedures.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
• Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, major city attractions and events, etc.
• Responds to all guest requests in an accurate and timely manner.
• Resolves guest complaints, and finds opportunities to recognize and personalize the service experience for all guests.
• Reports to the Duty Manager for further follow-up when necessary.

What you bring

• Open to entry-level candidates with Diploma in Hospitality or its equivalent
• One (1) year of relevant experience within Four Seasons (or a top luxury group) is considered an asset
• Good organisational skills, ability to prioritize workload and handle pressure
• Pleasant disposition with strong interpersonal and communication skills
• Knowledge of Opera System would be an added advantage
• Curiosity and interest in the luxury market; Guest-centricity and understanding the importance of guest preferences
• Kindly note that due to work visa restrictions, the position is open to Singaporeans only

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including overnight shifts, weekends, and public holidays.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness center. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

About the role:

Culinary Administrative Executive

The Culinary Administrative Executive will provide essential support to the culinary team across all kitchens at Four Seasons Hotel Singapore, including Nobu Singapore. This role involves overseeing administrative duties, managing inventory, and facilitating seamless kitchen operations. If you have a passion for hospitality, strong organizational skills, and the ability to multitask in a dynamic environment, we invite you to join us!

What you will do:

Administrative Support:

• Schedule meetings and appointments for the Executive Chef.
• Maintain and update kitchen staff schedules, ensuring appropriate staffing levels.
• Take notes during kitchen briefings and prepare meeting minutes.
• Facilitate communication within the culinary team and with other departments.
• Assist in signing and transmitting documents issued by/for the Executive Chef, including Duty Rosters, Overtime Requests and Training Checklist.

Inventory & Supply Management:

• Place general item orders for kitchen utensils and general store in internal purchasing system and handle the receiving.

Operational Coordination:

• Assist in ensuring compliance with health and safety regulations across all kitchens.
• Coordinate special culinary events and functions, liaising with event planners and the culinary team.
• Ensure reminder are sent to attend Regular/Scheduled meetings
• Review Promotion Calendar and prepare Capex New Request.
• Follow up with Interview and Food Tasting coordination and administration.

Team Support:

• Serve as the main point of contact for kitchen staff regarding scheduling conflicts and uniform needs.
• Assist in onboarding new kitchen staff, ensuring proper orientation and training coordination.
• Support the culinary team in daily operations, including light kitchen duties as needed.
• Update the organization chart regularly.

Nobu-Specific Responsibilities:

• Coordinate with the Nobu team to ensure alignment with global Nobu standards.
• Support the Nobu culinary team by managing food orders and resolving issues with purchasing.
• Assist in the preparation of Nobu-related events, including menu changes and guest chef appearances.
• Ensure timely communication between Nobu management and Four Seasons Hotel administration.

What you bring:

• Diploma in Hospitality Management or its equivalent.
• 1-2 years of experience of culinary support or administration, ideally within the hospitality industry.
• Excellent written and verbal communication skills
• Strong interpersonal skills and the ability to maintain harmonious relationships with colleagues and supervisors.
• Proficiency in Microsoft Office applications.
• Ability to work in an organised, safe, and efficient manner under pressure.
• Proactive in problem-solving and continuously seeking to improve processes and outcomes.

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires the incumbent to work from Mondays to Fridays, 8.30 am to 6.00 pm, subjecting to work exigencies.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness center. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

About the role:

Accounts Executive, Payroll

Reporting to the Accountant, we are looking for a meticulous and detail-oriented Accounts Executive, Payroll to manage the hotel’s payroll system, ensuring the timely and accurate processing of wages in compliance with applicable tax laws and Four Seasons Hotel Singapore policies. This role requires knowledge of any Payroll software, strong technical expertise in payroll processes and accounting principles.

What you will do:

• Accurately input and process payroll data for the preparation of cheques.
• Review employee status changes and ensure correct data entry into the payroll system.
• Reconcile discrepancies in pay cheques with Department Heads or individual employees.
• Assist with the reconciliation of Banquet and F&B outlet tips and service charges.
• Conduct annual payroll audits for each department and resolve any discrepancies.
• Maintain and file all bi-weekly payroll documentation.
• Support month-end processes, including payroll journals and accruals.
• Ensure payroll taxes are accurately collected, remitted, and filed in a timely manner.
• Ensure labour law compliance regarding overtime, job classifications, and service charges.
• Prepare labour and productivity reports for discussion with Department Heads and the Assistant Director of Finance.
• Assist with special audits such as Workers' Compensation and Labour Compliance.

What you bring:

• Diploma in Accountancy or its equivalent.
• 1-2 years of experience in payroll or accounting, ideally within the hospitality industry.
• Proficiency in payroll systems, with experience in TIMES Payroll being an advantage.
• Strong understanding of generally accepted accounting principles (GAAP) and payroll-related financial reporting. Knowledge of relevant labour laws and regulations regarding payroll, payroll taxes and employee compensation.
• Excellent working knowledge of Microsoft Office Suite, particularly Excel.
• Ability to process large volumes of data with a high degree of accuracy.
• High level of professional integrity and ethical standards.
• Excellent written and verbal communication skills, with the ability to prepare reports and communicate effectively with various stakeholders.
• Strong interpersonal skills and the ability to maintain harmonious relationships with colleagues and supervisors.
• Confidentiality and discretion in handling sensitive payroll information.
• Ability to work in an organised, safe, and efficient manner under pressure.
• Proactive in problem-solving and continuously seeking to improve processes and outcomes.

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires the incumbent to work from Mondays to Fridays, 8.30 am to 6.00 pm.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 6 days’ work week and overtime
• Duty Meal allowance
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

RESPONSIBILITIES:

• Attend to complaints/reporting of breakdown of services within the hotel premises.

• Diagnostic testing and inspection for all electrical and mechanical equipment, sanitary and plumbing system, and arrangement of faulty items for repair work.

• Diagnostic testing and inspection of air-conditioning system including fan coil unit, compressor, control IC board and piping works for both preventive and repair work.

• Managing stocks for M&E spare parts, electrical works, sanitary and tracking of stock level.

• Ad-hoc duties as per assigned.

REQUIREMENTS:

• 1 to 2 years working experiences, preferably with relevant hands-on experience in building related or hospitality industry.

• Preferably possess Class 3 license.

• Resourceful, proactive and team player.

• Good interpersonal and communication skill.

• Service-oriented with good personality.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness center. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

About the role

Executive Pastry Chef

In this role, you will lead the creation and execution of exquisite desserts and pastries, setting the standard for excellence across our dining outlets. If you are ready to elevate your career, we invite you to bring your creativity and dedication to Four Seasons Hotel Singapore.

What you will do:

As Executive Pastry Chef, you will lead the pastry creations and operations for our multiple dining outlets. Your creativity and commitment to excellence will shine as you craft innovative and delectable desserts/pastries that delight our guests, and leave lasting impressions.

You will inspire and mentor your team, guiding them to achieve their career aspirations while maintaining the highest standards of quality and food safety.

Your interaction with guests from around the world will create unforgettable dining experiences, showcasing your passion for hospitality and exceptional culinary artistry.

What you bring:

• Strong leadership and team management skills, with the ability to lead, motivate, and inspire team members. Commitment to staff training and development, fostering a positive and productive work environment
• Minimum of 2 years of current experience as Executive Pastry Chef in a 5-star luxury hotel or luxury restaurant chain, preferably managing in an all-day dining setting.
• Restaurant pre-opening experience is an asset.
• Excellent knowledge of Western and Asian patisserie/dessert techniques, ingredients, and flavour profiles. Knowledge of the local palate is essential.
• Creative and innovative approach to menu development, with a passion for the profession.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• High level of energy and creativity, with the ability to handle the demands of a dynamic kitchen environment.
• Ability to interact effectively with guests, ensuring a memorable dining experience.

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including weekends, and holidays.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness center. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

About the role

Guest Relations Executive, Front Office

The Guest Relations Executive is an essential part of the Front Office Team. Welcoming guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay, and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards.

What you will do:

• Welcome guests upon arrival and departure according to Four Seasons’ standards and procedures.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
• Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, major city attractions and events, etc.
• Responds to all guest requests in an accurate and timely manner.
• Resolves guest complaints, and finds opportunities to recognize and personalize the service experience for all guests.
• Reports to the Duty Manager for further follow-up when necessary.

What you bring

• Open to entry-level candidates with Diploma in Hospitality or its equivalent
• One (1) year of relevant experience within Four Seasons (or a top luxury group) is considered an asset
• Good organisational skills, ability to prioritize workload and handle pressure
• Pleasant disposition with strong interpersonal and communication skills
• Knowledge of Opera System would be an added advantage
• Curiosity and interest in the luxury market; Guest-centricity and understanding the importance of guest preferences
• Kindly note that due to work visa restrictions, the position is open to Singaporeans only

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including overnight shifts, weekends, and public holidays.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work in the Headquarters overseeing 25 hotels in Singapore
• 5 days’ work week
• Attractive incentive and bonus

Job Responsibilities:

• Daily management of hotel rates & inventory on various online travel agents, wholesalers & hotel’s website
• Assist in setting up promotional offer and package with the hotel partners;
• Review and ensure property information such as hotels and facilities’ description and photos are up to date and reflected accurately on all online sales channels
• Answer enquiries pertaining to hotel's room rates, inventory, etc.
• Maintain accurate pricing rates and inventory allotments in all related revenue management systems
• Any other ad-hoc duties assigned

Job Requirements:

• Proficient in basic computer knowledge and MS Office Excel
• Knowledge/Hands-on experience in Property Management System, Channel Management system, Revenue Management System
• Strong interpersonal and communication skills
• Team player and meticulous

Responsibilities:

• Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries.
• Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.
• Establish contact (courtesy calls) with guests and render assistance where necessary.
• Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
• Any other reasonable job tasks as assigned.

Requirements:

• PSLE or equivalent.
• Willing to perform rotating shifts.
• Positive attitude with outgoing personality and good communication skills.
• Experience in hospitality and knowledge of Opera is preferred.

Summary

This position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.

Responsibilities

· Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.

· Provide courteous and efficient service to all hotel guests.

· Ensure that all telephone calls are handled promptly.

· Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.

· Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.

· Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.

· Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.

· Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

· A minimum Diploma qualification in any field.

· Relevant work experience will be duly considered.

· Willing to work rotating shifts.

· Positive attitude with an outgoing personality and good communications skills.

· Preferred experience in the hospitality industry along with familiarity of the Opera system.

The Key Account Sales Executive assists the Managing Director with the formulation and implementation of strategic sales planning.

He/She contributes to the Sales Team to achieve corporate sales targets.

Job Responsibilities:

• Develop and maintain new accounts through various sales propecting.
• Formulate and implement strategic Sales Plan and align Sales Team to achieve targeted goals.
• Manage and sustain business relationships with existing accounts (HORECA)
• Establish feasibility analysis of promotional activities through appropriate market research tools.
• Prepare sales proposals and quotations to customers needs and demand.
• Provide timely market updates in management and department meetings.
• Perform other ad. hoc duties as per required.

Job Requirements:

• Bachelor's Degree or at least Diploma in Business, Marketing or any relevant field.
• Minimum 3 years of relevant work experiences in Foods Service, FMCG.
• Familiar with Meat products will be advantage.
• Sales and Target Driven, highly motivated with initiative.
• Good Interpersonal Skills together will good communication skills (both written and verbal).
• Good Computer and problem solving skills.
• With Class 3 Driving License.
• Workplace at pasir panjang road (near to MRT)

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Marketing Executive - F&B to join our team!

As a Marketing Executive - F&B, we rely on you to:

• To create engaging and impactful content and copywriting for website, social media and other digital marketing channels that reflect our F&B outlets brands’ voice.
• To ensure that the content/press release is being distributed effectively through various channels.
• To implement and manage a content editorial calendar for marketing campaigns.
• To proof-read and edit content across all online and offline channels.
• To author scripts and content for short campaign videos.
• Manage multiple projects and campaigns simultaneously, ensuring clear and proactive communication.

Requirements

• Preferable 2 - 3 years of relevant working experience
• Good writing skills in both long and short copy
• High proficiency in written English and Chinese
• Social media-savvy (e.g. Facebook, Instagram, YouTube)

Job Details (Here’s what you can expect!)

• Work predominantly in 1 of our 25 hotels in Singapore
• Duty Meal allowance and uniform allowance
• Attractive incentives and bonuses
• Staff rates at Accor hotels in Singapore and worldwide
• Uniforms provided

Job Responsibilities:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs
• Accounting and maintaining an accurate cash float
• Any other ad-hoc duties assigned

Job Requirements:

• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in teams

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Sales Executive to join our team!

As a Sales Executive we rely on you to:

• Drive group lead conversion to achieve the set segment sales goals and targets for the Singapore hotels.
• Qualify prospective clients considering the goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.
• Sell all facets of hotels in Singapore. In assigned territory, responsible for rooms, catering, food & beverage and other revenues as set out in the hotels’ budgets.
• Proactively seeks in-depth knowledge of accounts owned to understand total revenue impact on the hotels for better negotiation opportunities.
• Maintain excellent relationships with existing accounts and solicits new business.
• Conduct all sales activities including sales blitzes, telesales, sales calls, site inspections, entertainment, business trips (domestic and international), attendance at trade shows, and other assigned sales related activities.

As a Reservation Executive, We Rely On You To

• Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities
• Assist to maintain effective booking processes and follow through guest bookings
• Deliver an exceptional customer experience at the point of booking with both telephone and email reservations
• Assist in handling reservation sales and guest requests in a professional and efficient manner

We Are Looking For Someone Who

• Has a passion for customer sales
• Preferably has experience working in reservation and with relevant hospitality background
• Loves interacting with guests
• Has strong interpersonal skills and communication skills
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

Four Seasons Hotel Singapore

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with an award-winning dining and 24-hour fitness. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

Guest Relations Executive (Front Office)

The Guest Relations Executive is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience. As the first and last impression of the Hotel, this high-profile department carries a special responsibility. The Front Office is also the natural place where guests' direct comments, questions, suggestions and concerns.

This position is on a rotating shift basis, including overnight shifts and On-Job Training will be provided. We are looking for individuals who have an outgoing personality and a can-do approach to any task.

Responsibilities:

• Welcome guests upon arrival and check-in according to establish standards and procedures.
• To provide courteous and efficient service and if possible, to comply with each and every guest request.
• Check out guests courteously and accurately.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the Duty Manager for further follow-up when necessary.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Maintain good guest relations with in-house guests at all times.

Requirements:

• Open to entry-level candidates with Diploma in Hospitality or its equivalent
• Advantageous to have 1 year of relevant experience in the hospitality industry.
• Good organisational skills, ability to prioritize workload and handle pressure.
• Pleasant disposition with strong interpersonal and communication skills.
• Knowledge of Opera System would be added advantage.
• Able to work on rotating shifts including weekends and public holidays.
• Kindly note that due to work visa restrictions, position is open to Singaporeans only.

Join us Now!

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/disability/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurants