Total 75,521 Full-time human resource manager job vacancies in Singapore

Working hours：7pm （night shift）

At least 8 years experience in the management of a restaurant or F&B service operation

Friendly and outgoing personality

Team player

• Min of 5 years in restaurant in restaurant management.

• Manage reservations, seating arrangements, and guest relations to ensure smooth dining experiences.

Provide strong leadership to the restaurant team, ensuring a positive work environment and promoting teamwork.

Responsible for the smooth running (opening shift & closing shift) of the restaurant.

Handle guest complaints and feedback to ensure guests satisfaction and continuous improvement in Food Products and services.

Provide coaching and feedback to staffs.

Monitor and maintain the operating systems of the outlet.

Ensure food quality and hygiene standard is maintained.

Greet and coordinate the seating of guests, and assign guests to tables suitable to the size of each group.

Recognise the regular guests and highlight to the Chef about the particular guest’s preferences.

Ensure guests’ requests are not delayed.

Record and report all food-related complaints to the Chef immediately.

Ensure team briefings are carried out before each service period.

Monitor and maintain the operating systems of the outlet.

Ensure that no standing bills stays on the system, and account for all voided.

Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.

Handle emergency and difficult situations.

Adjust any modifications to checks or bills.

Ensure that all staff in their sections are able to describe the dishes for the evening and any extra dishes (specials) properly and are well groomed, properly attired and efficient.

Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.

Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.

Develop and implement service-related training programs.

Perform miscellaneous job-related duties as assigned.

Ability to work flexible hours, including weekends, and Public holidays

Ensure compliance with health and safety regulations, food handling guidelines and sanitation standards.

Job Duties

Able to work in a team environment

Highly Responsible and reliable

Able to work well under pressure in a fast-paced environment

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional FP&A and Business Partnering to be part of their Finance team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Lead the business planning and analysis process to track results, performances and highlight business opportunities across all key markets.
• Collaborate with internal teams in FP&A area and ommercial finance planning activities

Requirements:

• Minimum Degree in Accounting / Finance
• At least 5 years experience in relevant field

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Customer Success Manager.

The Customer Success Manager plays a critical part in CloudGo’s professional services, by managing the relationships we have with our customers to ensure we continue to deliver successful outcomes and retain them as a customer. The role of the Customer Success Manager includes customer support, managing delivery in some cases and to drive growth in their accounts.

You are responsible for managing and improving the customer lifecycle, identifying engagement strategies, unlocking new sales opportunities and preventing churn.

You will have a passion for customer satisfaction and helping businesses be successful through the use of ServiceNow; be self-motivated, building trust, solving problems and delivering exceptional customer outcomes across multiple customer stakeholders. You will know how to form long lasting trusted relationships at all levels, by listening and understanding our customers' goals, be the primary contact for services, handling issues and escalating as appropriate. You will frequently engage with both business and project teams to help guide the customer in their journey beyond project deployment to drive adoption and further recommendations. You will have excellent verbal and written communication skills and demonstrated abilities. Customer satisfaction is key to CloudGo’s success, there will be times where you will need to deliver more to maintain our excellent customer satisfaction rating.

We Hire For Culture First:

Our people are global go-getters, we look to the long term, we solve for the customer, and we value open, honest, early communication. We believe we don’t exist without exceptional people, so we respect and value them. We pay fair base and at-risk components based on experience and the market.Other companies give you a job. We give you an opportunity.
CloudGo is focused on building a people-focused organization with a long-term culture of excellence. We work hard, we have fun, we innovate and grow talent.

Key Responsibilities

• You will own the customer experience and have overall oversight of the account, leading the relationship with key account stakeholders.
• A primary escalation point for both customer and internal facing escalations
• Identify customer needs and goals following on from project feedback
• Able to deliver high level demos of ServiceNow to show where value can be added
• Understand customers goals and recommend the best solution/s based on their specific need/s.
• Facilitate Quarterly Business Reviews (QBR) with Managed Services Customers
• Responsible for customers quarterly ‘Pulse’ survey delivery and monthly reporting
• Reports internally (to CloudGo) on how the customer relationship and associated work is progressing
• Reports externally (to the Customer) on CloudGo performance and provides recommendations and opportunities to improve their return on investment
• Responsible for Non-Technical Managed Services communications to the customer
• Understand the progress and status of each customer interaction with regular communications
• Support customers and answer or arrange for answers to queries and to solve problems
• Develop relationships with key people to ensure they have a great experience with ServiceNow and CloudGo - involving others as needed.
• Listen to both the market and customers to understand the problems they are facing and being able to proactively address potential concerns before they become issues
• You will monitor, measure and understand customer health and identify opportunities to retain and grow customer usage
• Grow usage of ServiceNow or introduce new applications within ServiceNow by guiding the customers to use the product in the right way and identifying gaps and opportunities to reintroduce sales team as required
• Collaborate with sales and project development teams
• Invest time in understanding ServiceNow and ongoing upgrades and enhancements by practising continuous learning and training utilising CloudGo’s ServiceNow training platform
• An engagement expert also providing support in Pre-Sales activities such as questionnaires and Pre-Sales meetings

Requirements

• Ability to engage and communicate effectively with all levels of customer and internal teams
• Have excellent communication and writing skills, and a great team attitude.
• Be empathetic, collaborative and have technical aptitude
• Love optimisation and be a problem solver, curious to understand the why
• Detail oriented
• Presents ideas convincingly to achieve specific outcomes
• Demonstrates skills in building consensus and resolving conflict
• Produces clear customer and internal reports selecting most appropriate style for audience
• Seeks support from peers where appropriate
• Embracing different cultural perspectives, thought diversity and cultivating workplace equality
• Championing processes and continual improvement of our ways of working
• Ability to influence key decision makers while also being the voice of the customer
• 3+ years’ experience and evidence showing skills and ability in customer success and satisfaction
• Have the ability to work with a high degree of autonomy
• Basic ServiceNow knowledge
• Creative thinking and the ability to think outside the box
• Loving what you do

Professional qualifications and education requirements

The following is preferred but not a pre-requisite for this position

• ServiceNow Fundamentals
• Training in Building Relationships, Influencing and Negotiation
• ITIL Foundations

Please click on the link below if you are looking for a role but would require us to sponsor your visa.

Link: CloudGo - Customer Success Manager in Singapore (cloudgoservices.com)

Description

• 5-10 Years experience in Lift and Escalators experience
• Handle BCA Inspection
• Able to trouble shooting and handover inspeciton
• Class 3 Licence
• Need to work long Hours
• Handling Custormers and Management Capable
• Sales experience
• Excelent communication skilles

Requirements

• Degree/Diploma

About Crown

Crown is one of the world's largest material handling companies with a reputation for award-winning product design, advanced engineering and technology, and superior after-sale service. Crown's business philosophy utilizes vertically integrated processes to design, manufacture and distribute forward-thinking, innovative solutions that improve customers' productivity and operating efficiency. Crown produces a broad range of forklifts as well as automation and fleet management technologies. The Company's global headquarters is located in New Bremen, Ohio, USA, with regional headquarters in Australia, China, Germany and Singapore. Crown employs more than 14,000 people worldwide. Crown operates a service and distribution network that exceeds 500 retail locations in over 80 countries. To learn more about why Crown is a great career choice, visit crown.com. You can also view our online newsroom at http://www.crown.com/en-sg.

About the Role

Crown Equipment is currently seeking an individual to join the Service Team based in our Singapore Branch Office as a Service Manager. This role will oversee the Singapore market.

If you are looking for a dynamic, engaging and customer centric role centered around industrial technology, this opportunity is for you!

Role Summary

Manage the people resources, physical assets and customers of the service department so that financial targets are achieved and customer service levels meet the company’s expectations. Ensure there is growth in service customers on file and that customer churn is minimised.

Key Areas of Responsibilities

Department Sales, Profitability & Operational Performance

• Monitor performance & results against forecast for Service Department.
• Prepare forecasts and budgets for Service Department.
• Conduct Monthly Management meetings to review monthly results, develop strategies for coming months and future opportunities.
• Manage and achieve Daily 7, with the support from the Field Service Manager, to achieve service revenue budget.
• Achieve 90% first time completion for all jobs and achieve PMP average job times to standard for 98% of all PMP.
• Achieve average job rate of 3.5 jobs per day.
• Manage and recover outstanding debts to achieve outstanding debtors to within 45 days.
• Monitor and manage running cost of company assets including the rental fleet, service vans and vehicles etc and cost of sales for service and rental to achieve contribution budget.

Rental Asset Management

• Manage Green Tag % to achieve Company Objectives.
• Manage service cost on rental trucks to maintain within budget or at 20% of rental revenue.
• Manage contract profitability analysis and recommend strategy to improve.
• Manage and recover mishandling and abuse repair cost for rental trucks from customer. Achieve monthly budget for mishandling/abuse billing.
• Manage and ensure zero overdue PMP over 30 days for rental fleet.

Staff Development & People Management

• Manage performance of service department through the GDR scorecard and ensure employees achieve their performance goals.
• Utilise the GDR system to identify development needs of staff and provide training/guidance to improve their performance.
• Ensure company processes and policy is adhered to and mete out disciplinary action when required.

Safety & Risk Management

• Minimize and eliminate the risk of injuries specifically Lost Time Injury Frequency Rate.
• Participate in company safety initiatives - Crown Care audits of 80%.
• Ensure adequate resources are allocated for safety purposes e.g. training, OH&S Committee meetings and supervision.
• Ensure that staff follow safety procedures and lead by example.
• Ensure product incidences/issues are reported promptly.
• Ensure resources are available to achieve 95% response on Emergency Breakdown Calls.
• Being the safety champion of the branch.
• Assist in promoting and ensuring safe work practices.
• Assist in completing the monthly hazard inspections.
• Ensuring compliance with Crown’s safety calendar.

Customer Service

• Meet with, understand and address the needs of customers to help improve customer relations and retention.
• Address and resolve, in a timely manner, customer complaints.

Industrial Relations

• Establish and maintain open communications at all times with employees and Union Representatives.
• Use a consultative process for the Department Enterprise Agreement and for ongoing consultation with employees and their representatives to achieve good outcomes for both the company and employees.

Recruitment of Talent

• Develop and maintain a workforce plan that identifies actual staffing numbers against budget/target and then organise recruitment activity to fill vacancies as required.
• Interview job candidates
• Ensure recruitment processes are in place to manage job interviews through to placement of new staff.

Skills and Experience Requirement

• Diploma/Degree in Engineering and related disciplines
• Experienced in handling a Regional role.
• Experience leading a team and with P&L responsibility.
• Prior work experience in a similar role from Industrial/Capital Equipment industry
• Prior experience in managing field-based employees with strong working knowledge of the mechanical and technical aspects of a service environment.
• Prior experience in a service environment and knowledge of AS400 system will be advantageous.
• Results-driven with proven track record of meeting/exceeding set targets
• Strong leadership skills and ability to analyze and resolve issues promptly.
• Strong verbal and written communication skills, and ability to communicate/negotiate effectively with both internal and external customers.

This position will be based at 15 Tuas Avenue 8, Singapore 639230 .

If you are looking for an opportunity to develop a career in a challenging and fast-paced environment, with a leading innovator in world-class forklift and material handling equipment, please send in your resume today!

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Description
Responsible for marketing activities of Content Distribution department including trade events, marketing collaterals and digital marketing.

Events Management:

• Provide assistance in the process of identifying key local / overseas content markets for branded booths to promote latest programme offerings, as well as assist in the identifying of relevant programmes to promote in each market.
• To manage/produce marketing collaterals required for branded booth according to trade market requirements.
• Coordinate with external vendor for set up and to ensure smooth delivery of booth at each content market.

Marketing Collaterals:

• Collate marketing information for programmes by working with the relevant production teams and external stakeholders for material required for programme sales (may be required to do translation work, ability to translate from Chinese to English and vice versa will be an added advantage).
• To plan and manage marketing collateral production such as programme posters and brochures (both hard and digital copies).

Digital Marketing Content website / EDMs:

• Responsible for managing and updating the departments content website, including updating of programme info and video files.
• Required to work closely with the digital team to improve or problem-solve website when issues occur.
• Plan EDMs and other digital communication tools to promote Mediacorp content in region-specific campaigns.

• A degree in Marketing, Business or a relevant discipline.
• 2 to 4 years of related experience in Marketing.

Position Available :

- Assistant Manager

- Branch Manager

Your may request your preference salary ..

Why Join Us?

WE'RE GROWING FAST AND OUR AMBITION IS HUGE WITH A MODERN FLEXIBLE MINDSET AND A GET-IT-DONE ATTIDUE !

- Walking distance to MRT

- Performance Bonus

- KPI Bonus

- Commission

- High Pay Above Market Rate

- 6-8 Off day Per Month

- Great Career Prospect & Development

- Word Of Mouth

Job Description ;

- Plan and implement sales and activities in order to meet the outlet's KPI for retention growth and profitability, and to contribute to the executive management of the company.

- Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize quality of service, business growth, and customer and satisfaction.

- Main point : Sales , Manpower , Customers and Operation Goes Smooth .

Requirement ;

- Min 2 years working relevant experience

- Self driven

- Proven document / report

- Pay slip for reference

Outlet's Located

- Century Square @ Tampines

- City Gate @ Beach Road

- Harbourfront Centre

- Novena / Raffles / Orchard

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Nets Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Serve as the single-point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Identify and maintain customer reference ability within the assigned account list.
• Prepare reports on account status, including Accounts Receivable and Contract expiry dates.
• Assist with challenging client requests or issue escalations as needed.
• Schedule one-on-one session with BRM staff per week to help/guide them in achieving their performance plan goals.
• Provide weekly and monthly reports to the Management regarding Sales Revenue Performance, Contracts Renewals and A/R Aging.

• Diploma / Degree in relevant discipline.
• Minimum 6 years of working experience.
• Proficient in all Microsoft applications.
• Excellent interpersonal and communication skills.
• A good team player and leader
• Maintain a positive attitude focused on customer satisfaction.
• Working location: 1-Net (East) at Chai Chee / 1-Net (North) Woodlands

Responsibilities

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirements

• Two or more years of proven success in an operations management role
• Strong skills in budget development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications
• Bachelor’s degree (or equivalent) in operations management, business administration, or related field
• Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
• Strong IT skills, including database development
• Multiple years of financial and account reporting experience
• Ability to communicate in more than one language

Key Responsibilities

Financial Management

• Play a key role in formulating and implementing accounting policies and procedures in accordance with CAS (Charity Accounting Standards) and relevant statutory requirements.
• Examine and analyse accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
• Brief management on the monthly financial statements.
• Present the Quarterly Financial Statements and Annual Budget to the board.
• Check and review all payments.
• Review and Approve all journals.
• Involved in grants and other donation applications.
• Proficient in Goods & Services Tax Act.

Budgeting

• Prepare budgets and cash flow projections and analyse the variances.
• Budget for capital expenditure.

Organisational Resource Management

• Analyse business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice.
• Survey operations to ascertain accounting needs and to recommend, develop, and maintain solutions to business and financial problems.
• Appraise, evaluate, and inventory real property and equipment, recording information such as the property's description, value, and location.
• Check on the inventory of donation-in-kinds.

Stakeholder Management

• Liaise with outsourced vendors to ensure timely and accurate financial records for Board presentations.
• Liaise with external auditors to ensure the Statutory Accounts are presented in a true and fair view.
• Liaise with bankers.

Others

• Any other related duties in New Hope CS as assigned by Reporting Officer.

Accountability

• Reports to Director of Finance and Corporate Services

Competency Requirements

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Transdisciplinary Thinking: Co-relate material from diverse knowledge bases to guide decisions and policy making.
• Adaptability: Foster a culture of flexibility that caters to changes and evolving contexts by articulating strategic goals.
• Sense making: Interpret data to uncover patterns and trends between various sources of data.
• Resource Management: Establish strategies for the allocation and deployment of resources efficiently and effectively.
• Self-motivated individual with the ability to work independently.

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience

• Minimum Degree in Accountancy.
• At least 3 years of relevant working experience in similar sectors.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

As Sales Account Manager, you provide excellence service to customers by identifying their needs and engineering adaptations of products and services.

What will you deliver?

• Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.
• Provides product, service, technical and engineering information by answering questions and requests.
• Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales schedule.
• Prepares costing plans and related customer documents by consulting with engineers, architects, and other professional and technical personnel.
• Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
• Develops customer's staff by providing technical information and training.
• Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.
• Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
• Contributes to team effort by accomplishing related results as needed.
• Ensure standard sales procedure are followed.
• Timely submission of sales related document.
• Ensure Sales Account development.
• Develop strategies to keep, find and close opportunities.
• Adhere to company’s guidelines and policies

Key Qualifications

• Degree/ Diploma in Engineering (any disciplines)
• Proven track record to build relationships, influence customers at all levels
• Good team player with ability to work independently and under pressure

A Day in the Life

• Meet given sales target
• Establish good working relations with new and existing clients for potential businesses
• Manage client’s expectations on project, event or exhibition requirements
• Generate sales leads and businesses (with cues from marketing or external)
• Develop potential sales leads
• Visit sites to service clients to obtain feedback on project quality and solicit new clients
• Attend networking sessions to solicit for new businesses
• Liaise with clients on project details, design concepts and requirements for exhibitions and events
• Brief Designers on specifications and concepts of project.
• Work with designers on concept requirements and designs based on clients requirements
• Budgeting and cost management for submission and client's review
• Prepare tender documents
• Work with operations to deliver projects based on clients requirements
• Responsible for operations execution of projects based on clients’ requirements
• Assist Operations to resolve operational issues related to projects
• Manage and ensure all administrative requirements of the projects are completed on time
• Any other ad-hoc matters that is required for the team

What we are looking for

• Minimum Degree/Diploma preferably in events/hospitality/construction management
• 2-3 years’ experience in an exhibitions and events environmentt
• Possess technical knowledge in conceptual design drawing and floor plan
• Knowledge on furniture, material and finishing will be an added advantage
• Well versed with Microsoft Words/Excel/Project.
• Confident in managing a team to run an operation
• Pragmatic and precise in assigning task
• Good communications and interpersonal relation skill
• Meticulous and able to multitask

Responsibilities:

-Planning the construction project.

-Creating a construction schedule.

-Balancing the budget.

-Assigning tasks to the various contractors and subcontractors.

-Tracking activities in a project from beginning to end.

-Working with vendors.

-Managing supplies.

Job Description:

-Define the project scope.

-Create and manage a construction project budget.

-Create a construction project management plan.

-Negotiate with general contractors and subcontractors to obtain profitable construction contracts.

-Develop a construction schedule, with project deliverables and milestones.

-Manage resources such as construction materials, construction workers and equipment.

-Oversee the performance of the general contractor, site manager and other members of the construction team.

Role purpose

CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Project Manager/Scrum Master.

The Project Manager/Scrum Master plays a critical part in CloudGo’s professional services, by Managing and leading our customer projects and agreements. The Project Manager/Scrum Master primary responsibility is leading customer projects managing deployments of ServiceNow solutions to various customers. You will have a passion for customer success and be self-motivated, building high performing teams and delivering exceptional customer outcomes across multiple customer stakeholders. You will know how to form long lasting trusted relationships with executive level stakeholders gaining their endorsement for high quality delivery on time and to the highest quality, be the primary customer contact for services, handling issues and escalating as appropriate. You will have excellent verbal and written communication skills and demonstrated abilities in building and motivating high performing successful project teams. Customer satisfaction is key to CloudGo’s success, there will be at times where you will need to deliver more to maintain our excellent customer satisfaction rating.

We Hire for Culture First:

Our people are global go-getters, we look to the long term, we solve for the customer, and we value open, honest, early communication. We believe we don’t exist without exceptional people, so we respect and value them. We pay fair base and at-risk components based on experience and the market.

Other companies give you a job. We give you opportunity.

CloudGo is focused on building a people-focused organization with a long-term culture of excellence. We work hard, we have fun, we innovate and grow talent.

Key Responsibilities

· Accountable for management of overall project including scheduling, scope and budget

· Managing projects, sprints, updating details and providing regular reporting

· Facilitating key stakeholder meetings including regular steering committees with internal and customer teams, reporting on progress, issues, risks and contributing to issue resolution

· Manages stakeholder expectations, maintaining focus on overall deliverables agreeing and applying contractual terms of project

· Understands and engages expertise of others alongside own

· Working independently on projects

· Collaborating effectively with local and remote staff to drive successful outcomes on time and within budget providing support and mentorship

· Developing and maintaining strong customer relationships with key stakeholders including executive sponsor, program managers, business process owners and enterprise architects

· Responsible for ensuring the customer is fully informed and up to date on progress and concerns including risks, issues, scheduling, resourcing and change requests

· Responsible for delivering successful outcomes in customer projects, ensuring excellent reputation for delivery and securing customer satisfaction ratings of 5 out of 5

· Monitors and measures customer satisfaction

· Applies knowledge, tools and technical expertise to create value, ensuring it is tailored to the specific needs of the customer

· Manages customer projects effectively ensuring objectives, deadlines and budgets are met by team members under own control

· Competent use of project planning, tools, milestones appropriate for the size and scale of the project

· Demonstrates the ability to assess, form and allocate work streams, managing own time and that of others to meet deadlines

· Works with the customer to determine a handover process to ensure skills transfer, sustainability of results and knowledge capture as appropriate for project and customer.

· Proactively predicts and reviews any potential areas of deficit, addressing them before the project finishes

· Operates competently in all areas of project management and delivery

· Manages ‘medium risk’ projects (working with others for high risk)

· Identifies, quantifies and manages issues impacting on delivery of project

· Enhance & increase ServiceNow knowledge by practicing continuous learning, training and certifications utilising CloudGo’s ServiceNow training platform

· Working with our process owners to identify opportunities for improvement

· Shares knowledge and experiences with others

· Keeping abreast of new platform features and capabilities

· Identifying opportunities and influence customers to adopt CloudGo services

Basic requirements

· Presents ideas convincingly to achieve specific outcomes

· Demonstrates skills in building consensus and resolving conflict

· Applies techniques to achieve influence, impact and achieve specific outcomes

· Provides thoughts and ideas in a clear style using effective verbal and nonverbal communication techniques in formal and informal situations

· Uses presentation tools effectively to engage audience

· Produces clear customer and internal reports selecting most appropriate style for audience

· Seeks support from peers where appropriate

· Embracing different cultural perspectives, thought diversity and cultivating workplace equality

· Championing processes and continual improvement of our ways of working

· Experience showing successful delivery of multiple customer projects for 3+ years

· Basic ServiceNow knowledge

· Creative thinking and the ability to think outside the box

· Loving what you do

Professional qualifications and education requirements

The following is preferred but not a pre-requisite for this position

· ServiceNow Administration PPM Fundamentals

· Scrum Master Certification

· Project Management Certification eg Prince2, PMP, CPM

· ITIL Foundations

Please click on the link below if you are looking for a role but would require us to sponsor your visa.

Link: CloudGo - Project Manager Scrum Master in Singapore (cloudgoservices.com)

BASIC FUNCTION

Assists the Outlet Manager in the administration, operations and profitability of the designated outlet under his care. Directs, control and motivate associates to ensure an efficient and profitable operation, providing associates with feedback when necessary.

To assist the Outlet Manager and/or Bar Manager in providing the highest standard of F&B quality in line with Four Points by Sheraton Singapore, Riverview and Starwood F&B standards for the brand.

To train, motivate and lead the associates / team members assigned to him.

DUTIES & RESPONSIBILITIES

1. Assists in planning, co-ordinating and supervising activities of associates in restaurant.

2. Ensures that facilities of the outlet conform to sanitary regulations.

3. Aware of the importance of sales volume and ensures that every effort is made by the associates to maximize sales for the outlet.

4. Sees to it that service procedures are set up and kept up-to-date and that there is constant on-the-job training.

5. Conveys to the Executive Chef any guest criticisms on quality of food, its temperature and appearance.

6. Suggests and promotes menu items, beverages and wines.

7. Reports any exceptional occurrences without delay to the Outlet Manager/ Assistant F&B Manager.

8. To attend all training and upgrading modules which may be assigned from time to time in order to provide the highest service standards for the brand.

9. Anticipates heavy business times and organizes procedures to handle extended waiting lines.

10. Anticipates guests’ needs, responds promptly and acknowledges all guests however busy at any time of the day. Promotes positive guest relations at all times.

11. Ensures that soiled or damaged equipment is not put into use, watching particularly for chipped or cracked dishes, glasses and damaged linen.

12. Checks maintenance of all equipment located or used in the areas under his supervision and requests immediate repairs where indicated. Makes every attempt to prevent the loss or damaged, for any reasons of hotel property.

13. Checking stock levels and ordering supplies in the absence of the Outlet Manager.

14. Co-ordinates music playback on various platforms and entertainment ensuring correct volume appropriate to guests and in-line with the various governing agencies/licences.

15. Looks into complaints concerning food and services.

16. Handles guest complaints, resolves and ensures guests’ satisfaction.

17. Conducts daily line up (briefing) and reviews all information in the absence of the Outlet Manager.

18. Monitors associates performance in all phases of service and job functions, ensuring all procedures are carried out in accordance to the Outlet and In-Room Service standards, provides direct coaching when necessary.

19. Provides feedback to associates on their performance. Handles disciplinary problems and counsels employees.

20. Fosters and promotes a co-operative, positive working climate, maximizing productivity and increasing employees’ morale.

21. Performs other duties assigned by the Management.

We are looking for an experienced Catering Manager who will oversee and coordinate all aspects of our catering operations.

Responsibilities

• Gather customer catering requirements and preferences
• Build and maintain strong relationships with clients
• Plan food and beverage menus considering clients’ preferences and special requests
• Determine requirements in ingredients and set portions
• Recruit, train, and supervise catering staff to ensure exceptional service delivery.
• Oversee on-site staff during events to maintain high service standards.
• Oversee food prep and customer service
• Manage stock and place orders as needed
• Develop and manage budgets for catering events, ensuring profitability and cost-effectiveness.
• Ensure compliance with health and safety regulations

Requirements

• Degree in any field
• Min. 3 years of experience in catering or event management
• Strong communication, good interpersonal and management skills
• Willing to work on weekends and public holidays

We regret that only shortlisted candidates will be notified.

Assistant Sales & Marketing Manager

• Monday - Friday (8am - 530pm)
• Salary range: SGD 3,000 - SGD 4,500
• Location: Tanjong Penjuru (Jurong area)

Job Responsibilities

• To do project specification
• Individuals with experience in waterproofing specification works
• Have established contacts with developers, architects, consultants and main-contactor
• Target on construction projects & contracts
• Develop new accounts & meet sales target

Job Requirements

• Experience in waterproofing sales & marketing
• With experience or good networking in building & construction industry
• Must possess own vehicle

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Our client is a Global MNC company in the IT industry. Due to their current expansion plan, they are looking for an IT Sales Manager to join their Sales team, in hopes of developing the current high performing team. They are located in the East – easily accessible.

Responsibilities:

• Responsible for achieving the sales target required by the company
• Responsible for maintaining/developing relationships with the company’s partners, growing the partnership through the various sales interactions.
• Responsible for identifying new channel accounts, developing new business opportunities for the company
• Responsible for providing quality customer service to the various partners, striving to exceed their expectations
• Responsible for developing a successful pipeline management program for the company, ensuring the fulfilment of these sales enquiries
• In charge of updating the company’s partners with the latest information (eg, latest products, marketing programs etc.)
• In charge of monitoring the various partner’s performance through the necessary reviews, as well as managing their incentive programs
• In charge of analyzing and forecasting the company’s business activities, reporting the to the key management stakeholders when required
• All other ad-hoc duties as assigned

Requirements:

• Minimum Degree in Information Technology or other relevant field of studies (Relevant working experience can be considered as well)
• Minimum 2 years of relevant sales experience in the IT industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Job Overview

A coordinator of guest services and as ‘eyes’ and ears’ of the management, duties will include the welcoming of all VIP guests, soliciting for feedback, addressing service and product issues and looking into the general well-being of our guests. The Duty Manager oversees the day-to-day operations of the front office including night shift, ensuring the smooth delivery of exceptional services to guests. Visibility will be a key feature.

Key Responsibilities:

• Assist the Front Office Manager in setting up the Front Office training tools such as job descriptions, standards and procedures, and training plans as a guideline for the Front Office operation.
• Assignment of rooms for all arrivals
• Monitor and control guest's credit status to ensure that payment is collectable and received on time
• Ensure that all arrival rooms are checked and the amenities in the room prior the guest’s arrival
• Welcome and bid farewell to all VIP guest
• Be familiar with and ensure that all preparations for arrivals and departures are well organized
• Ensure that the lobby and the public areas are kept clean and maintained at all times
• Handle complaints or incidents/accidents occurring in the hotel and report the
• incidents handled accordingly in the Log Book
• Scheduling of staff
• Maintaining complete knowledge of hotel features and offerings

Talent Profile:

• Minimum Diploma in Hospitality Management
• 2-3 years of work experience in guest services or front desk operations

• Working day: 5.5 days work week
• Working Hour: Monday to Friday (8.30am – 5pm) | Saturday (8.30am – 1pm)
• Salary range: $4,000 - $4,800 + AWS
• Location: Near to Napier Mrt

Responsibilities:

• General nursing duties – dispensing medications, basic blood taking skills, injection.
• Assist doctor during procedures.
• Front desk duties such as answering patient enquiries, financial counselling, and cashiering.
• Phlebotomy
• Manage the clinic and supervise junior employees.
• Inventory management / drug orders
• Other duties assigned by the doctor as required.

Requirements:

• Professional Certificate in Nitec/Diploma/Degree
• At least 2 years above experience in the related field
• SNB Registered

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Summary

You will report to Director, Real Estate Asset Management and supervise a team in managing a cluster of local and possibly regional assets. This will include developing strategies for revenue optimization, budget preparation and management, ongoing financial stewardship and reporting relating to arrears collection whilst monitoring property management.

You will also execute new lease agreements / renewals as well as ongoing tenant relationship management.

Responsibilities:

• Planning, formulating, and executing asset management strategies to optimize income and returns of the assigned properties.
• Responsible in the positioning of the assets as well as enhancement of cash flow and asset value.
• Prepare and manage annual budgets and reports which covers the financial performance of the asset, leasing status and rental collection.
• Assist Investment Management team (where required) during due diligence processes, exchange and/or settlement of potential Acquisitions or Disposals.
• Work closely with the Property Mangers in the daily operational matters to ensure the assets are properly maintained, managed, and complied with relevant regulations.
• Build strong relationship with customers and coordinate with external parties such as government authorities and brokers.
• Establish, maintain, and strengthen business relationship with tenants and in turn develop deeper understanding of tenants’ needs, future plans and internal decision-making process regarding tenants’ space requirements.
• Assist in financial modelling of the properties in both Cougar and Excel or whatever system applicable.
• Assist in all ESG initiatives, activities, and project implementation.
• Review monthly variance reports to ensure adherence to budget.
• Assist in the value creation of the assets to enhance operational efficiencies and to maximize the value by initiating development and/or asset enhancement initiatives.
• Work with Marketing Department to formulate and implement effective marketing strategies to maximize rental and occupancy for the assigned assets.
• Work with Marketing and Operations Departments to source and manage leasing pipeline and to improve current conversion of leads to deals. This entails liaising with real estate professionals, local press, media and network with all other appropriate channels and authorities.
• Conduct market research to understand industry needs and maintain up to date market benchmarks of rental and occupancy, which will form part of the Annual Assets Marketing Plan to be reviewed on a half yearly basis.
• Secure new tenants by identifying and showing prospective tenants’ available spaces at the approved rental rates and terms to the interests of the Company.
• Discuss renewals and expansion plans with existing tenants to retain occupancy with positive rental reversions.
• Assist in preparation of feasibility studies, negotiation with prospects on commercial term and preparation of necessary agreements.
• Any ad-hoc tasks that may be assigned from time to time.

Requirements:

• A Degree preferably in Real Estate, Business, or related discipline.
• At least 5 years of relevant experience with industrial properties complemented by appropriate familiarity with JTC rules/regulations.
• Occasional regional travel to inspect, implement improvement plans, supervise ad-hoc projects.
• Strong communication and interpersonal skills to effectively engage both internal and external stakeholders.
• Adaptable, able to multi-task and work well independently and in a team.
• Strong leadership, team management, and team-building skills.

We regret to inform that only shortlisted candidates will be notified.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23992

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Jackie Ng   |   Registration No: R22109024

Responsibilities:

· Oversee and Manage general administration task of the Company, ensuring smooth day to day operations

· Administrative Support to management and staff, and manage Office Asset Tracking system, and new staff onboarding

· Control of office budget, space resources and administering staff claims and petty cash disbursement, staff travel arrangement

· To source or negotiate with vendors on office equipment and maintenance

· To review and liaise with various stakeholder to drive process change to improve efficiency

· Other ad-hoc tasks as assigned

Requirements:

· Min GCE 'A' levels or its equivalent

· 5 years of experience in administrative duties or program management

· Good communication and people skills

· Proficient in Microsoft Word and Excel

· Possess a good command in written and spoken English

· Eye for detail, Meticulous, good organizational skills with the ability to multi-task.

· Independent, motivated, good team player with positive working attitude, service oriented

Responsibilities:

- Help the financial sector in the region to implement mission-critical solutions with state-of-the-art technology.

- Manage key and mission-critical projects in the FinTech realm for the regional banking and financial institutions, ensure projects are completed on schedule while with satisfactory quality and within budget.

- Participate in the project pre-sales stage for the assessment of the project scope, schedule, effort, resources, activities and risk.

- Manage the ongoing support and maintenance of the banking solutions in the post-implementation stage.

- Coordinate with different stakeholders, such as clients, business teams, project teams and management to facilitate successful negotiation at work and critical issue escalation.

- Manage project finance, risk, scope, resource, activities, progress and deliverables for the successful end-to-end implementation of the mission-critical financial system.

- Prepare project management materials, such as project plan, progress updates, presentation and meeting minutes.

- Manage the quality of the project documents, such as solution and requirements specifications, technical specifications, test and implementation plan, etc.

- Establish standards and operation procedures for project deliverables and services.

Requirements:

- Bachelor’s Degree (or higher) in Computer Science, Information Technology, Engineering or related field.

- Good understanding of FinTech and the applications of state-of-the-art technology.

- At least 5 years of working experience in project management, preferably in the banking and financial sector, less experienced candidates can be considered as project coordinators.

- Excellent consulting and communication skills, ability to articulate, drive discussion across business functions and stakeholders and reach conclusions and action items efficiently.

- Possess in-depth knowledge of the latest technologies, such as API, Big Data, Cloud Computing.

- Possess good knowledge of the business domain of banking, finance and wealth management.

- Excellent client and team management skills.

We offer competitive remuneration, comprehensive fringe benefits, international exposure, promising career prospect and opportunities to work in global top-tier financial institutions. Interested parties, please submit your CV to [email protected].

Salary and Benefits:

- Competitive salary package and performance bonuses

- Medical insurance

- Telecommunications allowance

- Annual Leave, Marriage Leave, Childcare Leave, Compassionate Leave, etc.

Learning and Development:

- Building up the knowledge in FinTech and banking operations

- Training in financial technology (FinTech), consulting, business analysis and project management

- Diverse career progression opportunities from subject matter expert, products, solutions and business analyst, technology lead and management

Work Arrangement:

- Good work-life balance

- Regular company social gathering

Dress Code:

- Smart-casual

- Formal with clients

Job Description:

Job Objectives

• Provide analysis for complex offers for contracts to address customer requirements, by meeting profitability guidelines with a manageable risk exposure

• Generate commercial proposals to customers by understanding customers’ key requirements and criteria in bid process

• Support & enable the Commercial team to take data-driven decisions in order to improve competitiveness and customer satisfaction

• Contribute to become the Centre of Excellence for all required commercial analytical requirements and drive further development & automation of the same

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Contract Type:

Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Job Overview
Manage the process of designing and launching clinical research studies; manage activities of the Sponsor/Clinical Research Organization (CRO); lead colleagues in the design and organization of project components during Start-Up; develop and maintain best practices within the organization; Accountability and ownership for the quality of all start-up work and sponsor deliverables.

Essential Functions
• Develop the database design requirements which include configuration definition for full protocols, protocol amendments and sponsor study changes
• developing and maintaining client design standards as applicable in accordance with the Clinical Protocol
• Manage study database configuration. Support internal/external stakeholders in the development of sponsor standards and as a Set-up point of contact
• Collaborate with colleagues during planning meetings regarding project timelines, and project-related issues focusing on capabilities within, but not limited to, Data Management, Logistics, Clinical Trial Materials, Laboratory Testing, and Specimen Management
• Responsible for updates to the project, including the action/issues logs, status sheets and timelines during the startup phase, where applicable
• Communicate and coordinate set-up activities with clients and internal customers to ensure that all milestones are achieved
• Proactively manage changes in study related project scope, identify potential risks, and devise contingency plans
• As required, prepare and present study-specific materials and services at Investigator, Kick-off meetings. Participate in external and internal audits as required
• Provide day to day guidance to more junior staff assigned to project or within a specific program area
• may act as a mentor as well as assist in the training and development of more junior staff
• Participate in improvement projects as defined by the relevant process improvement management team. Conduct project lesson learn sessions and create a recommendations report in order to identify successful and unsuccessful project elements, when applicable
• Work performed is in accordance with ICH E6 Guideline for Good Clinical Practice.

Qualifications
• Bachelor's Degree Science or related field Pref
• Other Equivalent combination of education, training and experience may be accepted in lieu of degree. Req
• Minimum 2 years of clinical or research industry experience, including 1 year project management / project set up experience  Pref Or
• Equivalent combination of education, training and experience Req
• Possess strong interpersonal skills.
• Demonstrated ability to meet deadlines.
• Some experience in leading Phase I-IV clinical trials would be advantageous. Some technical and therapeutic expertise would be advantageous, in addition to significant experience with key customers.
• Demonstrated computer proficiency with Microsoft Office. Working knowledge of Clinical Trials Management Systems would be an advantage.
• Possess an understanding of medical and clinical research terminology.
• Demonstrated ability to work in a fast-paced environment.
• Knowledge of Project Management processes and terminology.
• Excellent organizational and time management skills.
• Excellent accuracy and attention to detail skills.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.

Q² Solutions, IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers