Total 5,960 information technology job vacancies in Singapore

Job Description

Contact Centre Platforms team is responsible for the design, solutioning and implementation of IT applications for contact centres located worldwide, operate 24 by 7. The solutions involve several technology stacks – including but not limited to computer telephony integration and routing capabilities, voice & screen recording and various integration technologies with backend systems. This team aims to deliver high performance and resilient IT applications to contact centres, supported by other IT infrastructure teams such as network, info security etc.

Our current contact centre system is running on Genesys Engage on prem with Workspace Edition 8.5/9. It handles voice and SMS text channels with integration to a case and knowledge management tool that provides a single interface for contact centre agents to handle interactions with customers. We also have a screen and call recording system with speech analytics on Verint. There is on-going exercise for a next new generation contact centre platform that is scalable, flexible and nimble to support dynamic business needs, improve customer experience and effectively manage contact centre operations at an optimal cost.

We are looking for candidate who is having strong IT programming skills and with positive working attitude. This job assignment will allow you to continue strengthen your technical skills while solving the business challenges, with an ideal platform to develop your leadership skill. It will also provide an opportunity to expose yourself to the SIA contact centre domain knowledge and technical skills on how to manage the existing contact centre platforms.

This role is expected to work based on Singapore office hours, at time you will need to work outside of the office hours due to project deployment or to handle incidents.

What you will do:

• Understand business requirements and propose the technical end to end solution for contact centres. This includes working with relevant IT department such as infrastructure, IT security and network teams to validate the solution proposed before presenting solution to architecture committee for approval.
• Work closely with product owner and project team members (within and beyond the squads) on solutioning/project initiation, implementation and post-implementation support which support phases of SDLC and/or Agile/SCRUM sprints/delivery.
• Maintain and modify the existing SIA Genesys call flow codes, covering Genesys GVP VXML and orchestration ORS SCXML codes, along with the maintenance of the Genesys Agent Desktop application used in the contact centres. This also includes developing and maintaining Genesys middleware code integrating of the contact centre platform to various SIA systems such as CRM, booking system etc.PS: Successful candidate will be exposed to the required technical skill related to contact centre platforms.
• Work with Product Owner to prepare / review test scenarios and test cases, support all UAT related activities to verify that the user requirements are met.
• Provide technical guidance to Level 1 support team
• Work with other technical team members to plan on the contact centre software component upgrade
• Troubleshoot and resolve all technical challenges as appropriate in a thorough and timely manner - prior to and after systems are on production.
• Demonstrate good grasp of contact centre technology and future trend.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements:

• Possess a degree in Information Technology with minimally 2 years of IT projects experience.
• Strong skills in software development tools and techniques including Java, JavaScript,.Net, Web Services, JSON, SQL, C++,Python with cloud based CICD deployment.
• Experience in various project development lifecycles such as SDLC & Agile/SCRUM delivery
• Excellent communication skills to articulate solutions to technical and non-technical audience and get buy-in
• Strong team player with the ability to take ownership and deliver independently
• Possess initiative, drive and excellent attention to detail
• Able to learn fast, work under pressure with tight deadlines and/or multiple projects
• Preferably but not mandatory, with prior working experience to develop the calls routing flow and interactive voice response (IVR). This includes good understanding of the dependent infrastructure setup required for contact centre platforms such as voice gateway and SIP trunks to manage various contact centre hotlines and virtual desktop infrastructure setup, aligning to cyber security landscape respectively. Any prior technical experience to migrate the on prem contact centre system to cloud-based solution will be an added advantage too.
• PS:The job provides an avenue for the successful candidate to learn and equip oneself with the adequate technical knowledge related to contact centre platforms. This could be in forms of on or off the job training.

Responsibilities :

• Layout for analog and mixed signal circuits from sub-blocks to top-level integration.
• Review, analyze floor plans and complex circuits with circuit designer.
• Run a complete set of design verifications.
• Collaborate with the circuit design teams to constantly optimize layout implementation for better power, performance and area, as well as planning on work schedule.
• Understand CMOS matching layout techniques for precision analog circuits.
• Understand arrayed and pitched layout styles for Amplifiers/ ADCs/ DACs/ Decoders/ Power Device.
• Understand basic Layout issues (i.e., floor planning, bussing, pin location, etc.) and latch up/ESD requirements.
• Strong debug and problem-solving skills for LVS, DRC and layout issues.

Requirements:

• Bachelor Degree in related engineering disciplines or equivalent.
• Entry level are welcome to apply as training will be provided
• Experienced candidates with relevant skills and expertise are most welcome.
• Salary package will be offered based on working experience

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for College of Integrative Studies (CIS / IPCC Working Group II Technical Support Unit).
• Liaise with the TSUs host organization to establish the TSU IT infrastructure and manage the procurement, configuration, maintenance, and modernization of its IT infrastructure components.
• Provide system administration support for all platforms, including PC, Mac, and Linux systems and ensure the smooth functioning and security of IT systems, addressing any technical issues that may arise.
• Set up and maintain electronic databases relevant to the activities of Working Group II and ensure the integrity and security of these databases.
• Establish and maintain procedures for data backup and security to safeguard critical information and implement measures to protect data from loss or unauthorized access.
• Manage platforms and mechanisms that support collaborative drafting of reports and figures by author teams and facilitate the submission of nominations and review comments by experts and governments.
• Develop and maintain an author portal with tools to assist in the assessment process and provide technical support for authors engaged in the drafting and review of reports.
• Develop and maintain the Working Group II pages of the IPCC website, including microsites for specific reports.
• Provide IT support during international meetings and sessions of the IPCC Working Group II and ensure that technological requirements for meetings are met, and technical issues are promptly addressed.
• Support the curation of data products from Working Group II reports in collaboration with the Task Group on Data and the IPCC Data Distribution Centre.

• Degree in computer sciences, information technology or a related field; with at least 5 years of relevant work experience after conferment of first degree.
• Experience in the system administration of local networks with the highest security requirements;
• System knowledge of PC, Macintosh, networks, mail and web servers, and backup systems;
• Experience with website development and maintenance;
• developing databases;
• working in a multi-cultural team.
• Excellent oral and written English at the technical level.
• High degree of stress-resistance and capacity to work to deadlines.
• Willingness to travel internationally.

#LI-EH1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

1.Ensuring all operations are carried on in an appropriate, cost-effective way
2.Improving operational management systems, processes and best practices
3.Helping the organization’s processes remain legally compliant

Job Description

The successful candidate will join SIA Group's IT Infrastructure team and will be responsible for the following:
• Work closely with internal stakeholders and external vendors to efficiently manage and deliver EUC projects, ensuring successful implementation within defined timelines and budgets.
• Troubleshoot technical issues related to end-user computing, encompassing both hardware and software components. Proactively address any challenges that may arise, striving to minimize downtime and enhance user experience.
• Take ownership of administering, maintaining, and supporting key Microsoft technologies, including Active Directory, Azure AD, Intune, and O365. Ensure these services are operating optimally and securely.
• Lead a team of EUC field engineers, fostering a collaborative and supportive environment. Identify team skill development opportunities.
• Oversee the management and administration of end-user devices, such as laptops, smartphones, and tablets, ensuring they are up-to-date, secure, and compliant with organizational standards.
• Develop, update, and maintain comprehensive technical documentation, including user guides, process documentation, and training materials. This will facilitate efficient onboarding and support for end-users.
• Collaborate closely with other IT team members and various departments to ensure the seamless delivery of IT services. Promote effective communication and cooperation to achieve common goals.
• Stay abreast of emerging technologies and industry trends. Participate in evaluating and implementing new solutions that align with the organization's evolving needs and improve the overall IT infrastructure.
• Coordinate with vendors and third-party service providers to resolve issues promptly and ensure the efficient delivery of IT services. Maintain strong vendor relationships to leverage expertise and resources when necessary.
• Provide exceptional customer service and support to internal clients regarding EUC-related concerns. Act as a point of contact, responding promptly to inquiries and ensuring high levels of user satisfaction.
Note: You could be posted to any subsidiary in SIA Group.

Requirements

•A bachelor's degree in Information Technology, Computer Science, or a related field (preferred).
• A minimum of 3 years of experience in an EUC Engineer role or a similar IT support role.
• Advanced knowledge of Microsoft Active Directory, Azure, O365 and Intune.
• Strong troubleshooting and problem-solving skills.
• Excellent oral and written communication skills, with the ability to explain complex technical concepts to non-technical users.
• Exceptional customer service and interpersonal skills, with a focus on building relationships with internal clients.

Job Description:

1. Performs advanced simulation analysis of mechanical structures, in-depth study of key parameters such as strength, stiffness, fatigue and provides professional structural design recommendations.

2. Responsible for advanced simulation and optimisation of communication systems to ensure optimal system performance with strong reliability.

3. Work closely with cross-functional teams to provide professional support and coordination in the area of structural and communication simulation for engineering projects.

Job Requirements:

1. Bachelor Degree in Mechanical Engineering, Communications Engineering or related discipline

2. At least 5 years of practical working experience in mechanical structure simulation and communication system simulation, with deep understanding of multi-disciplinary cross-field.

3. Proficient in structural simulation software (e.g. ANSYS), communication system simulation tools, excellent data analysis and problem solving skills

KEY RESPONSIBILITIES

• Manage overall solutions, new proposals and identify opportunities to improve or implement strategies to expand the Corporate IT services.
• Identify areas of concerns, issues and implement strategic solutions to further improve IT operations.
• Manage issues and risks associated with the projects, including balancing scope, schedule, budget, quality, and risks, and will manage aspects through formal change management mechanisms.
• Develop, implement, and maintain a detailed project work plan, including appropriate controls, governance structures and monitoring to ensure on-time, on-budget, and quality outcomes.
• Ensure accurate development and traceability of requirements during project lifecycle.
• Manage the end to end project delivery including procurement process.
• Manage the change enablement process throughout project duration.
• Manage and develop customer relationships and perceptions to achieve mutual goals.
• Determine the project approach, staffing, responsibilities, and schedule.
• Engage and manage appropriate onshore and offshore vendor resources, including Service Licensing Agreements (SLAs) in meeting requirements and service level agreements.

KEY REQUIREMENTS

• Bachelor's degree in business or technology-related field (or equivalent).
• At least 5 years of working experience in implementing technology projects.
• At least 3 years of project management experience, preferably on Microsoft solutions.
• Possess a global perspective mindset to evolve with the organisation.
• Demonstrated ability to think and work systematically and logically.
• Good understanding of contract terms and interpretation.
• Demonstrated understanding of key Project/Program Management disciplines (estimating, work planning, contract management, scope management, user acceptance, etc.)
• Experience in customer expectations management.
• Demonstrated experience employing project management methods, tools, techniques.
• Clear and concise oral and written communication.
• Results oriented / self-directed ability to drive change in unstructured environment.
• Good client interface and presentation skills.

Executive Summary

Smart IMS provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire an IT Engineer to support Smart IMS and our client in Singapore. The incumbent should have past exposure / background on operations for desktop support experience.

Job Description

• In Office and Remote support for SMART IMS Offices.
• On-site and remote support for local clients and other Regions within APAC.
• Handle technical inquiries and provide tier 1 & 2 solutions.
• Provide IT helpdesk, desktop, and infrastructure support.
• Document all reported incidents and service requests via ticketing system.
• Provide on demand hands and feet infrastructure support for the region when necessary.
• Occasionally provide IT Support during non-office hours.
• Assist and train users to improve the user experience with various IT products.
• Assist with Install, move, add and change of desktops, servers and other infrastructure hardware.
• Report Preparation & Updates as requested.
• Maintenance of company databases and website.
• Responsible for supporting end user software such as M365, ATS, Video Conferencing (MS Teams) etc.
• Vendor Management and Support.
• Report Preparation & Updates as requested.
• Work with internal team for vendor hardware pricing, client support overview, sales pitches, and overall project support.
• Support SMART IMS Regulatory Advisory services.

Mandatory Job Requirements

• Higher diploma in Computing Science or other relevant disciplines.
• 5 to 10 years of desktop support experience
• Applicant with previous experiences in the banking industry will be an added advantage
• Experience on troubleshooting issue on Windows Desktop Environment, MS Office, Outlook, and network
• Experience in Data Centre support, cable patching and server mounting

Additional Job Requirements

• Candidate to have experience working with AWS technologies and M365 administration. Any of the below will be an advantage.
• Cloud Information Security, DLP design, administration
• AD DS, AD FS, AAD design, administration
• Exchange Online, SharePoint Online, MS Teams Administration
• AWS Compute, Storage, Network, Database design and administration

Job Description

• Develop modern web development and DevOps practices to develop, test, debug and deploy.
• Develop responsive and mobile friendly web design.
• Develop robust solutions with consideration to security, performance, internationalization, and browser-compatibility.
• Use the business process requirements to drive the detailed design of the application and technical architecture components.
• Configure, build, and test the application or technical architecture components.
• Work with other developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals.
• Plan and execute all required process steps as defined in our methodologies.
• Anticipate, identify, track, and resolve issues and risks affecting the delivery.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Eligibility Criteria

• For Ground StaffNon-Specialists: Minimum 2 years in current role, subject to meeting the requirements below.
  Specialists: Minimum 2 years in current role and minimum 5 years in current function, subject to meeting the requirements below.
  If you are successful, this will be considered a lateral transfer.
• For Non-Ground StaffSubject to meeting the requirements below.

Requirements

• Bachelor's Degree in Computer Science or relevant field
• At least 4 years' experience in full stack development framework
• Ability to gain an understanding of customer process and issues
• Ability to work in teams and individually when needed
• Ability to demonstrate excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form
• Familiar with the following technologies:Script: JavaScript, jQuery, TypeScript, ES6, jQuery
  Design & Style: HTML5, Responsive/Adaptive Design, Design Thinking,
  Usability Design, CSS3, LESS, SASS, Bootstrap
  Frameworks: (At least one of the following) ReactJS, AngularJS, Vue.js
  Web DevOps & Test: Git, Grunt, Bower, npm, Jasmine, Selenium
  Backend: REST API with Spring, SpringBoot, Node.js

Job Description

The successful candidate will join the Information Technology Division, Cloud & Platforms Department.

Key responsibilities include:

• Set the technology roadmap and standards for database technologies covering traditional RDBMSs as well as modern NoSQL / specialised databases
• Implement and maintain full operational lifecycle procedures from deployment, to maintenance/patching, backup/recovery and decomm using extensive automation
• Provide 24x7 operational support of database systems with responsibility for uptime, overall system performance, identifying root cause and implementing improvements to avoid recurrence
• Perform security compliance activities, e.g. security reviews, implementing security controls, logging etc
• Provide end-to-end support and advisory including support required by application developers

Requirements

• Possess a degree in Information Technology or related fields with good experience in multiple data or database centric roles
• Strong understanding of database concepts with deeper knowledge of Oracle and MySQL
• Experience is required in the following areas:Strong understanding of operational processes and automation
  Shell scripting, ideally using Python
  Performance, capacity planning and database/query tuning.
• The ideal candidate will have:Experience working with Continuous Integration and Delivery and how it impacts persistent data tiers
  Experience working with other infrastructure teams / technologies
• Strong logical and analytical skills with the proven ability to learn new subjects quickly

The Lead Salesforce Architect role will be responsible for building and mentorship of a multi-skilled Salesforce team as well as design and implementing Salesforce solutions for our customers that follow best practices in both IT and Salesforce projects.

Responsibilities

• Manage robust teams of Salesforce.com delivery team members, including BAs, Tech Leads, Architects, Developers & QA
• Perform project and program management activities, including project financials.
• Liaise and manage collaboration between horizontals to bring in synergies and ensure successful delivery
• Take accountability of delivery of work packages to customer facing project teams, ensuring packages are delivered on time and with quality
• Ensure for all projects, each Apex method developed has an equivalent test method with at least one valid unit test (using an assertion)
• Ensure total test coverage within QA and higher environments is at least 85%
• Ensure all code is peer-reviewed against Cognizant development standards prior to deployment to QA
• Maintain and publish Salesforce development standards to broader technical teams on a quarterly basis
• Ensure developers are incorporating code review feedback prior to deployment to QA. Enforce the practice with regular training & project audits.
• Ensure version control has been correctly setup at the beginning of the project
• Ensure all developers are using version control as the source of truth for development
• Be an active part of the COE, owing technical & solution reviews for all projects on a regular basis
• Reporting to internal senior management or Leadership teams on the overall engagement (across different dimensions like delivery, bid management, staffing, financials etc.
• Ability to understand pain areas of business and present workable solutions
• Acts as the escalation point when issues arise and understand what to do and who to work with to resolve them.
• Ability to stay focused in a fast-paced, high-energy, challenging environment where there are multiple competing priorities on a daily basis.
• Work closely with business analysts, architects, developers, testers and a variety of IT and business stakeholders.
• Keeping up to date with Salesforce releases and new functionality.
• Adhere to company and project standards and guidelines.
• Accurate time management and reporting of own work.
• Quality, on time delivery of agreed deliverables.
• Ability to work on multiple applications/ projects/ BAU enhancement simultaneously and must have a “can do” attitude.
• Grow the maturity of our practice by leading internal initiatives to further develop methodology, tooling, and skillsets. This includes owning our Architect & CTA Academy, enable CICD & version control for all projects
• Define & enable development plan for TL’s to make them into strong TA’s
• Help drive bootcamp for developers and enforce best practices in all our developers

Requirements

• Extensive years of strong experience in handling large delivery engagements with managing SFDC programs
• Deep knowledge and expertise across the Salesforce.com platform (Sales Cloud, Service Cloud, etc.), including experience delivering complex SFDC solutions
• Has delivered multiple full end-to-end Salesforce.com implementations/projects, especially including highly integrated/complex ecosystems. Understands how to deliver capabilities on Salesforce AppExchange products
• Strong program management and problem-solving skills
• Should have excellent presentation and written communications skills
• Strong Exposure to SDLC and Agile methodologies
• Exceptionally strong in scope management
• Has ownership for key projects’ timelines, deliverables, budget and metrics
• Proven ability to efficiently manage a portfolio and drive operational improvements
• Should be flexible in time and attitude
• Works independently to manage the whole program and respective stakeholders/ and projects
• Hands on experience with setting up branching strategy, version control & CICD

Qualifications

• Platform Developer I (mandatory)
• Platform Developer II (desirable)
• Salesforce Application Architect (mandatory)
• Salesforce System Architect (desirable)
• Integration Architecture certified (desirable)
• TOGAF Certified (desirable)
• Project Management or Delivery focused certification (mandatory)

We are seeking an experienced and skilled Salesforce Tech Lead with strong hands-on experience in Salesforce development. As a Tech Lead, you will be responsible for leading a team of developers, driving the implementation of Salesforce solutions, and ensuring the successful delivery of projects.

Responsibilities:

1. Team Leadership
   Lead and mentor a team of Salesforce developers, fostering a collaborative and high-performance work environment.Provide technical guidance and support to team members, ensuring the overall success of the development projects
   
2. Salesforce Development
   Design, develop, and implement customized Salesforce solutions, including Apex classes, triggers, Visualforce pages, Lightning components, and integrations. Collaborate with stakeholders to gather requirements and translate them into technical specifications.
   
3. Technical Architecture Define and implement scalable and maintainable Salesforce architecture solutions.
   Evaluate and recommend tools, frameworks, and best practices for Salesforce development.
   
4. Project Management Manage and oversee the end-to-end delivery of Salesforce projects, ensuring adherence to timelines, budget, and quality standards
   Collaborate with cross-functional teams to define project scope, goals, and deliverables.
   
5. Quality Assurance
   Conduct code reviews and implement best practices to ensure the quality and security of Salesforce solutions.Perform testing and debugging of applications to resolve issues and optimize performance.
   
6. DocumentationCreate and maintain comprehensive technical documentation for Salesforce solutions, including design documents, release notes, and user guides.
   
7. Stakeholder CommunicationEffectively communicate technical concepts to non-technical stakeholders and provide regular updates on project progress.
   

Requirements:

• Strong hands-on experience in Salesforce development.
• Proven experience in leading and managing Salesforce development teams.
• Strong expertise in Apex, Visualforce, Lightning components, and Salesforce integrations.
• In-depth understanding of Salesforce architecture and best practices.
• Solid experience in project management, including planning, execution, and delivery.
• Excellent communication and interpersonal skills.
• Salesforce certifications such as Certified Platform Developer II and Certified Technical Architect (CTA) are highly desirable.

If you are a results-driven Salesforce professional with leadership skills and a passion for delivering high-quality solutions, we invite you to apply for this challenging and rewarding role.

We are seeking an experienced and skilled Salesforce Tech Lead with strong hands-on experience in Salesforce development. As a Tech Lead, you will be responsible for leading a team of developers, driving the implementation of Salesforce solutions, and ensuring the successful delivery of projects.

Responsibilities:

1. Team Leadership
   Lead and mentor a team of Salesforce developers, fostering a collaborative and high-performance work environment.Provide technical guidance and support to team members, ensuring the overall success of the development projects
2. Salesforce Development
   Design, develop, and implement customized Salesforce solutions, including Apex classes, triggers, Visualforce pages, Lightning components, and integrations. Collaborate with stakeholders to gather requirements and translate them into technical specifications.
3. Technical Architecture Define and implement scalable and maintainable Salesforce architecture solutions.
   Evaluate and recommend tools, frameworks, and best practices for Salesforce development.
4. Project Management Manage and oversee the end-to-end delivery of Salesforce projects, ensuring adherence to timelines, budget, and quality standards
   Collaborate with cross-functional teams to define project scope, goals, and deliverables.
5. Quality Assurance
   Conduct code reviews and implement best practices to ensure the quality and security of Salesforce solutions.Perform testing and debugging of applications to resolve issues and optimize performance.
6. DocumentationCreate and maintain comprehensive technical documentation for Salesforce solutions, including design documents, release notes, and user guides.
7. Stakeholder CommunicationEffectively communicate technical concepts to non-technical stakeholders and provide regular updates on project progress.

Requirements:

• Strong hands-on experience in Salesforce development.
• Proven experience in leading and managing Salesforce development teams.
• Strong expertise in Apex, Visualforce, Lightning components, and Salesforce integrations.
• In-depth understanding of Salesforce architecture and best practices.
• Solid experience in project management, including planning, execution, and delivery.
• Excellent communication and interpersonal skills.
• Salesforce certifications such as Certified Platform Developer II and Certified Technical Architect (CTA) are highly desirable.

If you are a results-driven Salesforce professional with leadership skills and a passion for delivering high-quality solutions, we invite you to apply for this challenging and rewarding role.

Position Summary:

The role of the Senior Regional IT Manager is to ensure optimal performance of field/office information technology systems and operations in alignment with the business objectives of the organization. The Senior Regional IT Manager will provide technical expertise and guidance to his regional IT staff on the operations and maintenance of local and wide area networks, including needs analysis, problem solving, disaster recovery plans, and security.

The Senior Regional IT Manager will coordinate closely with the Director of Information Technology, APAC and the IT staff at headquarters to identify, recommend, develop, implement, and support cost-effective technology solutions in line with the organization’s strategic vision.

This position is based in Singapore. The incumbent will travel, as required, to field/office countries and other countries in the South East Asia (SEA) region in order to implement technology solutions and support the management, operations, quality control, and efficiency of IT systems supporting the field/ office operations.

This person will also participate in defining and implementing IT policies, procedures, and best practices.

Responsibilities:

• Ensuring the smooth running of the IT operations in the field, including user support, IT systems, domain services, communications, and connectivity;
• Monitoring upgrades and security backups of hardware and software systems;
• Managing crisis situations, which may involve complex technical hardware or software problems;
• Providing guidance and support to field office IT staff as they perform troubleshooting and maintenance tasks on the servers, PCs, and other mobile devices;
• Network configuration assessments, and implementing Hardware/software upgrades and improvements;
• Ensure full compliance and control for IT environment and support internal and/or external audits activities;
• Planning and executing technology projects and system implementations in the field in an organized and effective manner. Establishing project scopes, goals, timelines, resources, and deliverables that support business goals and tracking projects progress;
• Assisting field office IT staff in planning and managing new office build outs, and office moves;
• Mentoring and training IT staff in the field/office;
• Planning and developing IT budgets for field offices, obtaining competitive prices from suppliers, to ensure cost effectiveness;
• Working with field/office IT staff on maintaining up-to-date documentation of IT infrastructure and equipment in each field/office;
• Recommending information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements;
• Developing, and implementing new IT procedures in the field and reviewing and enhancing existing procedures;

Requirements:

• Bachelor’s degree in Computer Science, and five to ten years related work experience. Master of Business Administration with technology as a core component preferred.
• Demonstrated ability to manage IT systems and staff remotely through appropriate technology;
• Demonstrated ability to plan and execute technology projects and system implementations effectively;
• Management skills with demonstrated experience in managing multiple projects simultaneously;
• Ability and willingness to travel in the SEA region;
• Experience working with Microsoft Windows Server, Active Directory, and Backup software;
• Professional certification in systems engineering and systems administration;

Constructor is an all-in-one platform for education and research. With expertise in machine intelligence and data science, Constructor is built to cater to the needs of schools, higher education, corporate training, alternative credentials, and professional sports, offering solutions for teaching and administration, learning and research.

From infrastructure to applications, Constructor elevates learning experiences, empowers educators, and drives research breakthroughs.

Our headquarter is located in Switzerland. Also we have offices in Germany, Bulgaria, Serbia, Turkey, and Singapore.

Constructor is hiring an Office Coordinator and Receptionist to support office management tasks in our growing Singapore office.

Duties & Responsibilities:

• Provide Front desk reception duties for the office which includes handling all phone calls and managing internal & external customers timely and professionally.
• Receive and greet all visitors in a professional manner
• Booking meeting rooms, ensure that meeting rooms and reception area are tidy and presentable, will all necessary stationery and material (pens, paper, water, etc.)
• Collect and distribute all incoming mail and courier items, handle outgoing mail
• Provide basic and accurate information in-person and via phone/email
• Maintain office security by following safety procedures and controlling access via the reception desk
• Coordinate office cleaning
• Assist in market research to identify the best service providers in terms of costs and service quality for office supplies, couriers, and cleaning services
• Assist in the coordination of ad-hoc company functions/events
• Assist in any ad-hoc duties, projects, and activities as and when required
• Provide administrative support to the team and office administration tasks.
• Receive and archive original contracts, invoices, expense reports
• Prepare access cards for the new hires
• Make sure the local Covid-19 policy is followed in the office
• Other tasks and duties assigned by management

Qualifications & Experience

• Minimum 1-2 years of work experience in office management and receptionist roles
• Able to work independently without much supervision
• Strong organizational and multi-tasking skills
• Pro-active and attention to detail
• Excellent customer service, communication and interpersonal skills
• Proficient in Microsoft Office Suite and comfortable learning new software as required

Why join us

• Office is centrally located at Suntec City Office Tower 3
• Full-time position, 5 working days
• 20 days of Annual Leave
• Good international health insurance coverage
• Be part of a growing international EdTech company

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Key responsibilities

• Provide operational and maintenance support for Satellite Broadcast Service.
• Knowledge of Satellite Transmission (i.e. Solid State Power Amplifier (SSPA)/BUC, Satellite modulator, Integrated Receiver Decoders (IRDs) or Satellite Headend (i.e. Video Encoder, Multiplexer)
• Perform equipment/system configurations, Video switching, IP routing and monitoring of Radio Frequency (RF) & Video signals for Broadcast production and operation.
• Perform Satellite uplink and downlink configurations.
• Perform RF equipment/system preventive and corrective maintenance
• Perform Broadcast equipment/system preventive and corrective maintenance
• Perform IP broadcast network configurations and maintenance.
• Resolve technical issues and to provide periodic/planned preventive & corrective maintenance.

• 4 years of experience required in relevant industries.
• Degree in Electronics/Computer Engineering or any related discipline.
• Knowledge in network and video transport technologies.
• Knowledge in audio, video and broadcasting system.
• Able to work independently, as well as in a team.
• Willingness to take on new challenges.

We're at the cutting edge of communication technology, dedicated to revolutionizing how people connect and communicate online. We're currently developing a state-of-the-art desktop chat application designed to offer a seamless, intuitive, and rich user experience. Our mission is to empower users with a platform that supports real-time messaging, file sharing, and more, all wrapped in a sleek, user-friendly interface. If you're passionate about building desktop applications that make a difference, join us in shaping the future of communication.

Responsibilities

• Develop and maintain the desktop chat application using Electron, Node.js, and React.
• Work closely with the UI/UX design team to translate designs and wireframes into high-quality code.
• Optimize components for maximum performance across a vast array of web-capable devices and browsers.
• Implement real-time messaging and file sharing features.
• Ensure the application is secure, performant, and scalable.
• Debug and resolve issues across the application stack.
• Collaborate with the product team to define feature specifications and build the next generation of our desktop application.
• Keep up-to-date with the latest developments in desktop application development and suggest improvements to our technology stack and development practices.
• Requirements
• Proficient in JavaScript, with a strong understanding of Node.js and React.
• Experience with Electron or a willingness to learn and develop desktop applications.
• Familiarity with modern front-end build pipelines and tools.
• Experience with real-time communication technologies (e.g., WebSocket, WebRTC) is highly desirable.
• Knowledge of state management patterns and best practices (Redux, Context API).
• Understanding of security practices for desktop applications.
• Ability to work with version control systems such as Git.
• Strong problem-solving skills and the ability to work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
• Nice to Have
• Prior experience developing chat applications or similar real-time messaging services.
• Familiarity with additional programming languages and frameworks (e.g., TypeScript, Angular, Vue.js).
• Experience with databases (e.g., MongoDB, PostgreSQL) and cloud services (AWS, Azure)

How to Apply

• Please be prepared to share why you're the perfect fit for this role, and any relevant work samples or project links (GitHub/Bitbucket profiles encouraged)

The Lead Salesforce Architect role will be responsible for building and mentorship of a multi-skilled Salesforce team as well as design and implementing Salesforce solutions for our customers that follow best practices in both IT and Salesforce projects.

Responsibilities

• Manage robust teams of Salesforce.com delivery team members, including BAs, Tech Leads, Architects, Developers & QA
• Perform project and program management activities, including project financials.
• Liaise and manage collaboration between horizontals to bring in synergies and ensure successful delivery
• Take accountability of delivery of work packages to customer facing project teams, ensuring packages are delivered on time and with quality
• Ensure for all projects, each Apex method developed has an equivalent test method with at least one valid unit test (using an assertion)
• Ensure total test coverage within QA and higher environments is at least 85%
• Ensure all code is peer-reviewed against Cognizant development standards prior to deployment to QA
• Maintain and publish Salesforce development standards to broader technical teams on a quarterly basis
• Ensure developers are incorporating code review feedback prior to deployment to QA. Enforce the practice with regular training & project audits.
• Ensure version control has been correctly setup at the beginning of the project
• Ensure all developers are using version control as the source of truth for development
• Be an active part of the COE, owing technical & solution reviews for all projects on a regular basis
• Reporting to internal senior management or Leadership teams on the overall engagement (across different dimensions like delivery, bid management, staffing, financials etc.
• Ability to understand pain areas of business and present workable solutions
• Acts as the escalation point when issues arise and understand what to do and who to work with to resolve them.
• Ability to stay focused in a fast-paced, high-energy, challenging environment where there are multiple competing priorities on a daily basis.
• Work closely with business analysts, architects, developers, testers and a variety of IT and business stakeholders.
• Keeping up to date with Salesforce releases and new functionality.
• Adhere to company and project standards and guidelines.
• Accurate time management and reporting of own work.
• Quality, on time delivery of agreed deliverables.
• Ability to work on multiple applications/ projects/ BAU enhancement simultaneously and must have a “can do” attitude.
• Grow the maturity of our practice by leading internal initiatives to further develop methodology, tooling, and skillsets. This includes owning our Architect & CTA Academy, enable CICD & version control for all projects
• Define & enable development plan for TL’s to make them into strong TA’s
• Help drive bootcamp for developers and enforce best practices in all our developers

Requirements

• Extensive years of strong experience in handling large delivery engagements with managing SFDC programs
• Deep knowledge and expertise across the Salesforce.com platform (Sales Cloud, Service Cloud, etc.), including experience delivering complex SFDC solutions
• Has delivered multiple full end-to-end Salesforce.com implementations/projects, especially including highly integrated/complex ecosystems. Understands how to deliver capabilities on Salesforce AppExchange products
• Strong program management and problem-solving skills
• Should have excellent presentation and written communications skills
• Strong Exposure to SDLC and Agile methodologies
• Exceptionally strong in scope management
• Has ownership for key projects’ timelines, deliverables, budget and metrics
• Proven ability to efficiently manage a portfolio and drive operational improvements
• Should be flexible in time and attitude
• Works independently to manage the whole program and respective stakeholders/ and projects
• Hands on experience with setting up branching strategy, version control & CICD

Qualifications

• Platform Developer I (mandatory)
• Platform Developer II (desirable)
• Salesforce Application Architect (mandatory)
• Salesforce System Architect (desirable)
• Integration Architecture certified (desirable)
• TOGAF Certified (desirable)
• Project Management or Delivery focused certification (mandatory)

Work Day: 5 Days (9:00am - 6:30pm)

OT Opportunities

Job Scope (Delivery Driver, Class 3, Lorry)

• Loading and unloading of goods (i.e. IT equipment)
• Ensure all deliveries are fulfilled per delivery routes
• Ensure cleanliness and maintenance of the delivery vehicle
• Familiar with Singapore roads

Others

• Able to handle bulk order
• Able to carry heavy items (per item up to 30kg~)
• Able to use pallet jet to load goods
• Trolley will be provided

Job Scope

· According to company's business strategic development plan, conduct research and planning on overseas markets, industries, competition, and segmented business. This forms the planning foundation for the company's overall strategy.

· Based on the requirements of the company's business development strategy, research market trends in specific overseas regions and areas. According to the needs of regional business development, conduct specialized market research, customer studies, and operational research, forming insightful and advisory proposals for the regional and area markets.

· To meet the needs of the company's regional and area business expansion, as well as the requirements of overseas operations managers, to carry out business development (BD) work for strategic business resources. This includes the selection, expansion, contact coordination, and maintenance of resources such as customers, products, technology, sales, and ecosystem partners, as well as the establishment and development of strategic relationships.

· In response to specific business development and operational themes as required by the General Manager, undertake relevant research, and propose solutions.

· According to the strategic management deployment of the Strategic Centre, collaborate to support the advancement of related company-level business initiatives and the implementation of company-level strategic activities.

Job Requirements

· Degree and above in business and related field, MBA is preferred.

· Over 5 years of working experience in strategic analysis, market analysis, business planning, etc.

· Experience market research and analysis planning are required. Having work experience in a management consulting company is a plus.

· Ability to establish and expand business connections, communicate with commercial resources, and undertake strategic business resource expansion in areas such as clients, products, technology, sales, and ecosystem partners for the company.

· Fluent in English and Chinese to liaise with Chinese associate.

We are seeking an experienced Computer System Validation Consultant to help drive our solution-based business model and take our designs to the next level. Our consultants have the chance to work hands-on with several business divisions to design, develop, test industry-leading solutions for our clients—both nationally and internationally. Our ideal candidate is a creative thinker who shares our passion for making people’s lives easier.

Responsibilities:

• Create and refine validation protocols for GxP critical reports, focusing on Computerized Equipment Validation within the QC lab.
• Configure static Master Data for validated/GMP-compliant LabWare LIMS (version 6), specifically emphasizing Computerized Equipment.
• Actively participate in executing, reviewing, and approving validation protocols for Computerized Equipment.
• Generate Change requests and IT tickets tailored for report validation of Computerized Equipment.
• Validate business intelligence reports, showcasing expertise in necessary tests for qualification.
• Review and draft SOPs, specifically for Computer System Validation Projects, with a focus on Computerized Equipment.
• Develop documentation for Computer System Validation projects, including URS, FRS, FRA, HLCCD, etc.
• Address and resolve issues during Computerized Equipment validation, including deviations and change controls.
• Ensure compliance of computerized systems, especially LabWare LIMS and other Computerized Equipment, with relevant regulations.
• Draft templates for High-Level Risk Assessments, User Requirements Specification, Validation Plans, and Validation Summary Reports, emphasizing Computerized Equipment Validation.
• Act as a liaison between Quality Assurance and the project team, ensuring strict compliance with regulations for GxP software and Computerized Equipment.
• Manage planning and execution of Computerized Equipment Validation projects within established timelines and budgets.
• Coordinate effectively with teams, clients, and stakeholders, specifically for Computerized Equipment Validation.
• Oversee day-to-day operations of Computerized Equipment Validation projects.
• Ensure completeness, review, approval, and proper storage of project documents related to Computerized Equipment Validation.
• Keep the Computerized Equipment Validation team well-informed of project changes.
• Experience with Kneat and validation of around 15 computerized systems (LCE), excluding Electrical Equipment (EE).

Required Qualifications:

• Bachelor’s degree in business/technical field or equivalent education/experience.
• 3 to 5 years of experience in Computer Systems Validation within the pharmaceutical/biotechnology GMP environment, involving IOQ/PQ authoring and execution, traceability matrices, and risk assessments.
• Prior experience with Takeda and familiarity with Emerson Delta V software is a plus.
• Strong technical skills in configuring various Laboratory systems, including Standalone instruments like Mass Spec, IC, Matersizer, UV, FTIR, DSC, etc.
• Understanding and ability to configure TCP/IP network connectivity between systems.
• Excellent knowledge of Desktop Operating systems, including Windows 2000, Windows 7, and Windows 10, covering permissions, user configuration, and peripheral device connections.
• Proficient in drive mapping, logon scripts, and analyzing system logs.
• Good understanding of Active Directory, Domain permissions, and LDAP.
• Advanced understanding of data system security for safeguarding electronic assets, intellectual property, and privacy.
• Experience in developing and implementing complex data exchange processes between information systems.
• Proficient in creating/developing moderately to complex functional requirements mapping to an Information System based on user needs.
• Ability to independently identify compliance risks and escalate when necessary.
• Self-starter with strong team communication skills.
• Proven ability to lead a team.

Job Description

• Create and maintain fully automated CI /CD processes at the organization level and be the focal point of contact for DevOps related work items.
• Work closely with the development, operations, QA and other internal users to enable delivery and release pipelines in a hybrid cloud model
• Create & maintain scripts for customizing the tool set, build, deployment, maintenance, and related tasks.
• Gatekeep quality and security across the pipeline including identifying rules, false positives and govern software delivery.
• Generate reports and provide status of builds, releases and deployments and generate the outcome metrics.
• Automate standard service offerings related to the deployment, maintenance, as appropriate.
• Articulate technical and business-related problems and solutions in a concise, effective manner.
• Take ownership of the activities assigned and opportunities for improvement, driving the work to completion for the definition of done.
• Work collaboratively and share knowledge of automation skills with team members to scale the capability of improving processes and services.

Required Skills

• Possess a degree in Information Technology or related fields.
• Strong Linux shell scripting experience is a must. Background in Windows is a plus.
• Solid understanding of source code control systems, branching, merging, releases for both SVN and Git flavours including Bitbucket and AWS codecommit
• Experience with CI/CD tools such as Jenkins, Artifactory, Jira, Confluence, Static and dynamic security tools like SonarQube, Appscreener, Burpsuite, Accunetix etc
• Reporting and Logging tools like ELK or Splunk will be a great advantage.
• Experience in automated development & deployment to Cloud infrastructure (AWS & or Azure).
• Experience with Openshift containers deployment will be a major advantage and or any Kubernetes orchestrations.
• Experience with automation/configuration management using Chef, Salt, Puppet, or an equivalent is nice to have.
• Experience with Scripting using Groovy will be an advantage.
• 2-5 years automating system tasks and creation of compute resources using Ansible.
• Deep understanding of Java, Node & Python applications
• Strong Linux sysadmin and shell scripting skills.
• Engineering mindset - focus on designing, implementing, and improving processes and technology.
• Systematic problem-solving approach and general curiosity required to solve difficult issues.
• Ability and desire to learn new technologies and apply new skills.
• Strong communication skills.

Are you an experienced security professional with a passion for governance, risk and compliance? Our client is an established digital asset based company and is looking to hire an Information Security Professional to join their team. You will play a critical role in ensuring the security and compliance of the company’s platform.

Responsibilities:

· Develop and implement comprehensive governance, risk and compliance frameworks aligned with industry standards and regulatory requirements

· Coordinate risks assessment, provide recommendations, and track risk mitigation efforts

· Manage compliance activities, audits, and third party risks assessments

· Conduct security awareness training and build relationships with stakeholders to establish a robust GRC framework

Qualification:

· Minimum 5 years of experience in Security GRC

· Strong knowledge of security frameworks and standards (e.g ISO27001, MAS TRM )

· Fluent in both English and Mandarin essential for communication with Mandarin speaking stakeholders based out of Singapore

· Ability to thrive in a fast-paced environment and adapt to evolving priorities and challenge

If you’re ready to make an impact for a safer future, we want to hear from you! Apply now to be part of the exciting journey.

Job Description

We are seeking a highly motivated and experienced Business Development Manager to join our business development team. As the Business Development Manager for Market Making Services, your primary responsibility will be manage inbound leads, communicate with clients and manage client relationships for long-term success

Responsibilities

- Responsible for customer development within the crypto industry, with the objective of converting project parties into customers of the company's market maker business. This entails utilizing various channels and methods to achieve sales targets.

- Gather and systematically document customer information and requirements, addressing any issues that arise during the market making process.

- Support the team in continually optimizing internal and external workflows and execution processes, contributing to the maintenance of the company's reputation for service quality.

- Nurture customer relationships, uphold the brand's reputation, and relay market information and customer needs back to the company.

Qualifications

- Proven track record in business development or sales roles within the financial services industry, preferably in the crypto/DeFi/blockchain sectors.

- Strong understanding of market making services and their significance within the crypto/DeFi/blockchain ecosystem.

- Familiarity with quantitative trading strategies, algorithmic trading, and high-frequency trading technology is highly desirable.

- Essential skills for this role include strong analytical and communication skills, the ability to elaborate on projects, a cooperative and affable nature, as well as proficiency in independent market research, coordination, analysis, public relations, negotiation, and planning and organizational skills.

- Fluency in written and spoken Chinese is essential, and a certain level of proficiency in written and spoken English is also required.

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Key responsibilities

• Provide operational and maintenance support for Satellite Broadcast Service.
• Knowledge of Satellite Transmission (i.e. Solid State Power Amplifier (SSPA)/BUC, Satellite modulator, Integrated Receiver Decoders (IRDs) or Satellite Headend (i.e. Video Encoder, Multiplexer)
• Perform equipment/system configurations, Video switching, IP routing and monitoring of Radio Frequency (RF) & Video signals for Broadcast production and operation.
• Perform Satellite uplink and downlink configurations.
• Perform RF equipment/system preventive and corrective maintenance
• Perform Broadcast equipment/system preventive and corrective maintenance
• Perform IP broadcast network configurations and maintenance.
• Resolve technical issues and to provide periodic/planned preventive & corrective maintenance.

• 4 years of experience required in relevant industries.
• Degree in Electronics/Computer Engineering or any related discipline.
• Knowledge in network and video transport technologies.
• Knowledge in audio, video and broadcasting system.
• Able to work independently, as well as in a team.
• Willingness to take on new challenges.