Responsibilities:

• Provide excellent customer service.

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

• Support on desktops, notebooks, printers, scanners hardware components.

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

• Installation of Apple IPad software’s.

• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

• Printer Maintenance.

• Take on and resolve complex calls or tasks the other engineers could not resolve.

• Responsible for learning and working independently.

• Responsible for providing excellent support and timely service.

Requirements:

• Prefer minimum 3 years healthcare environment experience.

• Hardware Skill – Desktop, Laptop, Printer and Scanner, Windows OS (Must know Windows 10)

Our client is a Global MNC company in the IT industry. Due to their current expansion plan, they are looking for an IT Sales Manager to join their Sales team, in hopes of developing the current high performing team. They are located in the East – easily accessible.

Responsibilities:

• Responsible for achieving the sales target required by the company
• Responsible for maintaining/developing relationships with the company’s partners, growing the partnership through the various sales interactions.
• Responsible for identifying new channel accounts, developing new business opportunities for the company
• Responsible for providing quality customer service to the various partners, striving to exceed their expectations
• Responsible for developing a successful pipeline management program for the company, ensuring the fulfilment of these sales enquiries
• In charge of updating the company’s partners with the latest information (eg, latest products, marketing programs etc.)
• In charge of monitoring the various partner’s performance through the necessary reviews, as well as managing their incentive programs
• In charge of analyzing and forecasting the company’s business activities, reporting the to the key management stakeholders when required
• All other ad-hoc duties as assigned

Requirements:

• Minimum Degree in Information Technology or other relevant field of studies (Relevant working experience can be considered as well)
• Minimum 2 years of relevant sales experience in the IT industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Automation/IT Technical Consultant

(Junior Consultant)

Responsibilities:

· Support installation, engineering and maintenance of Manufacturing Automation/IT systems in the pharmaceutical plant.

· Support design, configuration and optimization processes for plant systems including (but not limited to) Instrumentation, PLC, PCS, DCS, SCADA, BMS, MES, LIMS, DMS, QMS, SCMS, ERP.

· Support in complex configuration of objects, coding of customized processes / solutions, and provide / execute risk-based testing approach.

· Support troubleshooting of issues faced during testing phases, provide / assist in corrective and preventive actions implementation.

· Support plant Go-Live efforts via on-site / remote technical assistance.

· Execute / develop test protocols using a risk-based approach that meets customer quality, regulatory requirements, and industry best practices.

· Exercise good judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.

Professional Skills and Experience:

· At least Bachelor’s degree in technical discipline such as Engineering or Science or with experience relevant to the Job Description. Graduates of related discipline may also apply.

· 1 - 3 years of relevant experience in Pharmaceutical industry.

· Fresh graduate applicant is welcome but preferably with internship experience in pharmaceutical industry.

· Preferably with familiarity to the best practice / standards / regulations in the pharmaceutical industry.

· Preferably with good technical knowledge of at least one (1) software solution (PLC / PCS / DCS / SCADA / MES / ERP)

· Preferably with good knowledge of at least one (1) industrially used programming language (SQL / Visual Basic / C++ / C# / Javascript / XSLT / XML)

· Preferably with good knowledge of Validation Lifecycle approach (URS, FAT/SAT, commissioning, I/O/PQ Protocols, etc), guidelines, international regulatory requirements, and other industry best practices.

Offering:

· Consulting roles for international healthcare clients in strategically relevant projects.

· Work in a professional consultancy environment within a highly motivated team.

· Opportunity to take on responsibility and to help shape our organization.

· Excellent career development and growth opportunities in a growing premier consulting organization.

· Structured training program and peer mentoring system to support competence and personal growth.

Job Responsibilities

• Lead, manage and implement end-to-end projects related to IT Infrastructure (including Cloud) according to project governance.
• Work with internal business and other stakeholders to understand and analyse business requirements, translate business IT requirements to technical requirements.
• Work out full-scaled and precise proposal with technical solution team, coordinate and communicate resource and define clear roles with all project resources.
• Work onsite in a bank and manage vendors to ensure project delivery within schedule & budget and expected quality.
• Manage the communication and arrangement internally and externally.

Job Requirements

• Bachelor’s degree in information technology, Computer Science or equivalent.
• Min. 8 years of experiences as Project Manager in a bank in IT Infrastructure.
• Experience in Cloud related project implementation.
• Experience of Vendor management.
• Knowledge of IT security, Risk Management and Security Control.
• Ability to handle multiple projects concurrently.
• Possess good initiative and proactive in approach.
• Excellent communication, presentation and interpersonal skills.
• Project Management certification (e.g., PMP, PRINCE 2) is a plus.
• Experience in Agile Project Management methodology is an advantage.
• Certification in ITIL and Cloud related is a plus.
• Knowledge of IT regulation in APAC countries.

The last number of years has seen significant growth in the use of Manufacturing Execution Systems (MES) within the Life Science industry. With this trend set to continue, We are looking for dedicated, innovative and driven talent to join our expanding MES team.

We are are looking to hire a Senior/ Systems Programmer to join our MES team working at our client site, a pharmaceutical MNC. The selected candidate will be required to provide consultation and engineering service to the execution phase of the project. He/she will also be involved in the generation and ownership of IQ/OQ/PQ documentation and the GoLive Support.

Responsibilities

• Troubleshoot and provide solutions for MES & ERP problems in recipe execution and recipe authoring.
• Liaise with QA to provide approved change control documentation for all MES system changes.
• Design, create, write and execute to a high-quality standard, test and validation protocols, risk assessments, and system documentation.
• Design, create, write and/or make all required changes to MES & ERP Recipes, worksheets, equipment and material spec's including phase transition logic to a high-quality standard.
• Design, create, write and/or make all required changes to ensure cleaning, equipment and product procedures are aligned to MES processes and vice versa.
• Design, create, write and provide training for all other site personnel on their related MES roles and arrange system access.
• Participate in MES knowledge exchanges, MES Governance meetings and manage issues, work-around and fixes identified.
• Work closely with IT regarding upgrades, patching, hardware support, security and system access and provide technical expertise in implementing upgrades and patching.
• Liaise with Global MES on required system improvements.
• Provide support to other MES system users as required to ensure business continuity.
• Participate in MES projects from initiation to ensure MES system or hardware requirements are taken into consideration.
• Ensure maintenance/replacement of MES hardware, printers, scales, scanners and bar-code labelers. Review for upgrades periodically.
• Keep other MES Team Members up to date on MES changes Documentation of all activities in line with cGMP requirements.
• Cross training within the team and training of new team members.
• Participation in continuous improvement programs to implement improvements in the quality, safety, environmental and production systems.
• Adheres to and supports all health and safety standards, procedures and policies.

Requirements

• Werum PAS-X/Aspen/Syncade, Siemens MES (Camstar / Opcenter / Simatic IT) product hands-on experience for full application configurations including interface with SAP and automation systems
• In-depth of knowledge of Pharmaceutical business process (Chemicals (W&D, Solid bulk Mfg., packaging and other unit operations), Bio Pharma processes)
• Creation of business process flow diagram
• Master Batch Record creation in Werum PAS-X
• Knowledge on Industry Standards S88 and ISA S95
• Experience working on projects in the pharmaceutical and/or biotechnology industries knowledge of GAMP lifecycle and quality management processes employed in the pharmaceutical sector Excellent communication skills and collaborative with team members and external groups

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

Role purpose:

The on-site analyst role is to ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Global Service Desk. Problem resolution will involve the use of incident management tools, as well as hands-on support at the on-site level.

Responsibilities:

· Perform hands-on fixes, including installing and upgrading software, installing hardware, managing mobile devices, implementing file backups, and configuring applications.

· Owns and drives issues to resolution including escalation to specialized resources within the broader IT organization. Remains engaged on issues until resolution.

· Provide Tier 2 technical support for client facilities such as video conferencing and audio conferencing services.

· Lead, coordinate and participate in improvements as they relate to the on-site IT environment.

· Serves as an advocate for the organization’s information security management system. Assists customers to work efficiently within the ISMS framework.

· Test fixes to ensure problems have been adequately resolved.

· Perform post-resolution follow-ups to customer requests.

· Evaluate documented resolutions and analyse trends for ways to prevent future problems.

· Field incoming requests from customers via both telephone and e-mail in a courteous manner.

· Build rapport with customers.

· Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.

· Prioritise and escalate problems (when required).

· Record, track, and document problem-solving processes, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.

· Apply diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.

· Understands the essential responsibilities of the position and works to continuously to build and improve the skills necessary to be proficient in the role.

· Serves as a back up to the IT Support Technician as appropriate.

· Serves as lead Audio Visual SME for live meetings and events held onsite or at remote locations as requested.

· Supports operates and maintains AV equipment for live meetings and events.

· Provides support and demonstrates expert knowledge for online webinar tools and applications.

· Acts as backup trainer when requested.

Job Description:

• Management of project and be responsible to fulfil contract obligations within timeline, cost and scope
• Plan, track and implement project schedule accordance to contractual requirements
• Track project financial to deliver project within allocated budget
• As a Leader to lead and align assigned project and system engineers towards achieving project objectives
• Report project status to Project Director and Senior Management
• Management and communication with project stakeholders
• Oversee the coordination and execution of subcontractor works to meet contractual specifications
• Work with procurement counterparts to procure and sub-contract tendering

Job Requirements:

• Degree/ Diploma in Project Management/ Computer Science / Computer Engineering in Information Technology, Information Systems, IT Security or equivalent
• At least 5 years in Project Management
• Able to lead, excel and overcome adversity
• Good interpersonal skills, strong organizational and coordination skills
• Experience in Project Management and IT Management Systems Deployment
• Knowledgeable in System architecture, Database setup, Networking and Windows OS
• Able to perform work independently and a team player

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

aZaaS is seeking a project manager to oversee challenging, small- to medium-sized IT projects. Experience managing mid-to-large scale IT projects with contract values more significant than S$1 million is preferred for candidates. You will coordinate with clients and other stakeholders while working with the project team under the supervision of a Senior Project Manager and Project Executives.

Responsibilities

• Review the IT solutions specifications and business requirements analysis, and guide the team in creating a thorough project plan.

• Examine project plans to ascertain the timeline, budget, and methods for completing the tasks.

• Ensure profitable delivery of quality business systems for external customers are on time, following user and system requirements, and within budget.

• Complete various process tasks, starting with the request for proposals and continuing through development, testing, and final delivery.

• In charge of ensuring the quality, productivity, and consistency of project deliverables

• Manage and plan the resources needed from user requirements, development of the functional specification, testing, and user training • Work with the technical team to ensure that the requirements are realistic and implementable.

• Conduct regular project reviews to suggest alterations to project budgets, resource requirements, or timeframes.

• Build and maintain strong business ties with stakeholders to influence and accomplish corporate objectives.

• Hold routine status meetings with the team.

Requirements

• Candidates with PMP or ITPM certifications are encouraged.

• Strong communication skills.

• Bachelor's degree.

• At least two years of experience in project management.

By sending your resume/CV, you consent and agree to allow aZaaS Pte Ltd to use and handle the information given for purposes linked to your register of interest in current or future employment with us, as well as the processing of your employment application.

When you provide us with your references' personal information for reference checks, you also guarantee that you have their permission.

By the PDPA, we will maintain the strictest confidentiality over any personal information we may have about you or your application.

We regret to notify you that your application will be deemed null and void should you decline to provide the information essential for us to process your application.

Job order: 435591
Responsibilities:

• Conduct risk-based financial, operational, value-for-money and other audits and advisory projects
• Responsible for various aspects of the audit including risk assessment, planning and conducting audits covering operational processes and systems
• Using audit software for data analyses and work paper documentation
• Preparing reports and communicating results to Management and Audit Committee/Board

Requirements:

• Degree holder from related fields (Accountancy/Finance/Business)
• Possess half a year~1 year of internal audit experience is required for this role
• Willing to travel

Please include the following details for us to conduct a more effective job-matching for you
• Expected & Last drawn salary
• Earliest availability date/ notice period
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities
EA Personnel Name: Chong Gui Feng
EA Personnel Registration Number: R1968033
EA License no.: 07C5771

Automation/IT Technical Consultant

(Junior Consultant)

Responsibilities:

· Support installation, engineering and maintenance of Manufacturing Automation/IT systems in the pharmaceutical plant.

· Support design, configuration and optimization processes for plant systems including (but not limited to) Instrumentation, PLC, PCS, DCS, SCADA, BMS, MES, LIMS, DMS, QMS, SCMS, ERP.

· Support in complex configuration of objects, coding of customized processes / solutions, and provide / execute risk-based testing approach.

· Support troubleshooting of issues faced during testing phases, provide / assist in corrective and preventive actions implementation.

· Support plant Go-Live efforts via on-site / remote technical assistance.

· Execute / develop test protocols using a risk-based approach that meets customer quality, regulatory requirements, and industry best practices.

· Exercise good judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.

Professional Skills and Experience:

· At least Bachelor’s degree in technical discipline such as Engineering or Science or with experience relevant to the Job Description. Graduates of related discipline may also apply.

· 1 - 3 years of relevant experience in Pharmaceutical industry.

· Fresh graduate applicant is welcome but preferably with internship experience in pharmaceutical industry.

· Preferably with familiarity to the best practice / standards / regulations in the pharmaceutical industry.

· Preferably with good technical knowledge of at least one (1) software solution (PLC / PCS / DCS / SCADA / MES / ERP)

· Preferably with good knowledge of at least one (1) industrially used programming language (SQL / Visual Basic / C++ / C# / Javascript / XSLT / XML)

· Preferably with good knowledge of Validation Lifecycle approach (URS, FAT/SAT, commissioning, I/O/PQ Protocols, etc), guidelines, international regulatory requirements, and other industry best practices.

Offering:

· Consulting roles for international healthcare clients in strategically relevant projects.

· Work in a professional consultancy environment within a highly motivated team.

· Opportunity to take on responsibility and to help shape our organization.

· Excellent career development and growth opportunities in a growing premier consulting organization.

· Structured training program and peer mentoring system to support competence and personal growth.

TRANSCOSMOS ZERO is looking for a passionate and enthusiastic Technical Project Manager of IT system to join our growing team. This is an middle level role suitable for candidates looking to step into the Call Center industry.

Ability of close mutual work with Development Team in Vietnam is required for this position.

As a nature of business, especially a knowledge and exeprience in a Call Center Industory together with IT development project management experience are required. It's a rare, but a challenging position.

The ideal candidate will be responsible for

- Understanding the in-house Technical Guideline to support developers

- Supporting Developers and QCs as a Bridge Engineer

- day-to-day technical support and translation of IT techinical documents

- Having a strong understanding of our in-house tools and act as a key support to clients and internal teams in the APAC region with a strong knowledge of IT system, which is mainly call center system.

Requirement

- 5+ yrs experience in project management within a software development environment with project roadmap, project planning, project deliverables, and team management (especially offshore teams and onsite teams)

- MUST experience in Microservice Architecture and Highly Availability Architecture for Enterprise Workloads

- Experience in Web development (web application & web services) with Javascript Stacks (Node JS, Express JS, React JS, Vue JS, SQL, NoSQL)

- Experience in cloud development i.e AWS, GCP

- MUST Knowledge of Agile or Scrum environments

- Familiarity with common project management tools (Jira and Confluence)

- The ability to communicate technical information clearly to both technical and non-technical audiences

- Exeperience of the working in Call Center as operator and supervisor, or a strong understanding of Call Center Operation

1. Project Planning and Initiation:

• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Develop detailed project plans, including timelines, budgets, and resource requirements.
• Conduct feasibility studies and risk assessments.

• Lead project teams in the execution of project plans.
• Monitor and track project progress against defined timelines and milestones.
• Identify and resolve issues to ensure successful project delivery.
• Collaborate with cross-functional teams to achieve project objectives.

• Establish and maintain strong relationships with key stakeholders.
• Communicate project status, issues, and risks to stakeholders in a clear and timely manner.
• Ensure alignment between project objectives and overall business goals.

• Manage project budgets and financials.
• Allocate and optimize resources effectively to meet project goals.
• Identify and escalate resource constraints or budgetary issues.

• Implement quality control processes to ensure the delivery of high-quality solutions.
• Conduct regular project reviews and audits to assess compliance with standards.

• Identify, assess, and mitigate project risks.
• Develop and implement risk management plans.

• Maintain comprehensive project documentation.
• Prepare and present project reports to senior management.

• Ensure compliance with regulatory requirements specific to the banking industry.

• Proven experience 5+years as an IT Project Manager in the banking industry.
• Project Management Professional (PMP) certification is a plus.
• Strong understanding of banking operations, regulations, and compliance.
• Excellent leadership and team management skills.
• Proficient in project management tools and methodologies.

System Administrator (Regional)

Location : Changi South

Working days : 5 days

Salary Range : $6000-$7000

Job Description

• Manage active directory, server, server virtualization, Cisco switches and routers.
• Manage User Accounts on Azure AD for all Office 365 Services.
• Manage and Monitor Cloud Infrastructure on Microsoft Azure.
• Assist in network design and implementation.
• Lead network and cybersecurity projects such as Prisma Access, MFA and global AD server integration.
• Manage and Monitor Cybersecurity related administration works.
• Support HQ in strengthening global IT Governance
• Plan and execute networking and infrastructure setup.
• Ability to create accurate network diagrams and documentation for design and planning network communication systems.
• Support implementation of specified global IT systems in overseas companies, especially in terms of infrastructure and IT security
• Ability to provide specific detailed specification for hardware and software selection.
• Perform analysis of system performance and capacity trends and make recommendations.
• Perform network operations and management, including incidence response and problem management.
• Expected to manage region networks with minimal travel needed.

Requirements

• Degree or Diploma in IT or related discipline with a minimum of 5 years’ relevant experience as network engineer in a MNC environment.
• Solid hands-on practical experience in managing enterprise firewalls, routers, switches, proxy servers, domain name servers (DNS), bandwidth management system, IPS/IDS and server/platform system.
• MCSE certification a plus
• CISSP, CCNA, or CCNP certification a plus

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

· Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

· Responsible for Sales & Business Development including new account development

· Meeting planned sales goals.

· Achieve daily targeted number of sales calls with effectiveness

strategies and solutions

· Meet minimum sales gross margin and monitor invoicing and receivables

· Tracking sales goals and reporting results as necessary.

· Overseeing the activities and performance of the sales team.

· Require working beyond office hours, weekends/public holidays as and when is required by the Management

· Coordinating with marketing on lead generation.

· The ongoing training of your salespeople.

· Developing your sales team through motivation, counseling, and product knowledge education.

· Promoting the organization and products.

· Understand our ideal customers and how they relate to our products.

· Relationship building with new and existing customers.

· Provide business development and strategic insight into specific market segments designated by upper management.

Requirements and skills

-Bachelor Degree in Engineering (or) Any Degree

· Excellent communication and interpersonal skills at all levels in the organization and proven ability to build strong professional relationships.

· Highly organized and able to multi-task

· Proven experience in creating and executing detailed partner marketing plans.

· Systematic approach to sharing knowledge and best practices across multiple teams.

· Analytical tendencies with a natural curiosity to measure, test, learn and iterate to get the best results possible.

· Strong project management skills

• creating, enhancing, and managing the assigned Computer Integrated Manufacturing (CIM) applications and components to ensure their optimal performance and functionality.
• Responsible to provide 24/7 level 2 & 3 support to ensure the eefiecient operation of production lines.
• Involve collecting specifications, creating, implementing, and rolling out new versions of CIM applications, with a particular emphasis on automation solutions for the Equipment Manager system.
• collaborating with other IT teams towards a shared objective of enhancing system response time and availability.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience in Java development, SEMI Equipment Communication Standard (SECS), Oracle SQL, and/or Tibco.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Job Summary:

As an Onsite IT Support Technician, you will be responsible for providing technical assistance and support to end-users within the organization. Your primary focus will be on-site troubleshooting, problem resolution, and ensuring the smooth operation of computer systems, software, and hardware. You will play a crucial role in maintaining a productive and efficient IT environment for all employees.

Key Responsibilities:

1. End-User Support:

· Respond promptly to user inquiries, and provide technical support either in person, over the phone, or via remote assistance.

· Diagnose and resolve hardware, software, and network issues.

· Install, configure, and upgrade computer components and software applications.

· Provide IT support and resolve problems through assigned incident or request tickets in accordance with established SLA.

2. Hardware Maintenance:

· Conduct on-site troubleshooting and repairs of computer equipment, printers, and other peripheral devices.

· Perform routine hardware maintenance, such as cleaning, upgrades, and component replacement.

3. Software Support:

· Install, configure, and update software applications on user devices.

· Troubleshoot and resolve issues related to operating systems and software applications.

· Collaborate with the IT team to deploy software updates and patches.

4. Network Support:

· Assist in the setup and configuration of network devices, such as routers, switches, and access points.

· Troubleshoot network connectivity issues and assist in resolving network-related problems.

· Provide minimal hands and eyes support to Global infrastructure teams for network, server, hardware upgrades or projects at site.

5. Security:

· Implement and enforce security measures to protect systems and data.

· Educate end-users on best practices for security and data protection.

6. Documentation:

· Maintain accurate records of hardware and software inventory.

· Document solutions to common issues for knowledge sharing.

· Preparation and submission of activity reports

7. User Training:

· Conduct training sessions for end-users on basic IT procedures and best practices.

· Provide guidance to users on utilizing IT resources effectively.

· Assist with onboarding of new joiners. Manage PC setup and deployment for new employees using standard hardware, images, and software.

8. Collaboration:

· Collaborate with the IT team to escalate and resolve complex issues.

· Communicate effectively with end-users, understanding their needs and providing timely solutions.

Qualifications:

· Minimum of [1-2] years of experience in providing onsite IT support.

· Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.

· Proficient in troubleshooting hardware, software, and network issues.

· Strong knowledge of operating systems (Windows, macOS) and common software applications.

· Familiarity with basic network concepts and protocols.

· Experience with ticketing tool (preferably ServiceNow)

· Troubleshooting experience on MS O365 suite

· Incident and management knowledge.

· Excellent communication and interpersonal skills.

· Problem analysis and solving skills.

· Attention to details.

· Team Player.

· Planning and organizing.

· Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

Working Conditions:

· This position may require occasional after-hours or weekend work to perform system maintenance or address critical issues.

· Ability to lift and carry computer equipment.

Responsibilities:

Infrastructure Management:

• Oversee the planning, implementation, and maintenance of IT infrastructure, including servers, networks, Network-Attached Storage (NAS), Wireless Access Point and Firewall.
• Ensure high availability, security, and performance of IT systems.

Security and Compliance:

• Monitor and mitigate cybersecurity threats and vulnerabilities.
• Ensure compliance with DHL IT Security policies, relevant data protection and industry-specific regulations.

IT Governance:

• Monitor IT policies and procedures to ensure compliance.
• Promote a culture of ethical and responsible IT use.
• Ensure IT systems and data are protected against unforeseen disruptions.

Vendor Management:

• Evaluate, select, and manage technology vendors, service providers, and third-party solutions.
• Negotiate contracts and service-level agreements.
• Optimize vendor relationships for cost-effectiveness and performance.

Innovation and Emerging Technologies:

• Stay updated on industry trends and emerging technologies.
• Identify opportunities to leverage new technologies for business improvements.

Requirements:

• Diploma/Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum 3 years of proven experience in support/project implementation
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, team leadership, and project management abilities.
• IT certifications (e.g., CCNA, CISA) may be advantageous.
• Able to work under pressure and need to be on 24x7 standby either onsite or via phone for critical issues

• Location: Lavender
• Monday-Friday: 9.00 AM - 6.15 PM
• Attractive monthly incentive and additional half-yearly bonus
• AWS + Allowances provided
• 1 year contract (Renewable with yearly increment)

Our client is a well-established MNC that manufactures automation sensors, vision systems & measuring instruments.

Responsibilities:

• Generate new leads for the sales team by calling manufacturing contacts to introduce products and services.
• No product selling or closing is required.
• Work closely with marketing and sales department.

Requirements:

• Minimum GCE "O" Level
• Candidates with no experience are welcome

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

We are looking for a WorkDay Developer for a permanent role based in Singapore. You will be working with a global consulting firm for one of their major projects.

• Experience in WorkDay integrations using EIB, Cloud Connect, and Studio
• Strong understanding of WorkDay architecture and data model
• Experience in developing WorkDay reports, calculated fields, and custom integrations
• Hands-on experience in WorkDay integration technologies such as Web Services, XML, XSLT, and XTT
• Knowledge of WorkDay security framework and role-based permissions
• Experience with WorkDay API calls and SOAP/REST web services
• Ability to troubleshoot and resolve WorkDay technical issues
• Experience in full lifecycle WorkDay implementations
• Strong problem-solving and analytical skills
• Excellent communication and collaboration skills

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities; please share your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

- At least 1-2 years of work experience on data analytics

- Experienced in SQL, Python programming

- involved in feature creation to enrich reusable assets.

- involved in providing ad hoc analysis, insights, and building and maintaining programme scripts.

- have the ability to use different analytics tools and platforms like ,SQL, Python, Sparks. etc.

- has proficiency in statistical analysis, data mining, machine learning and working with large scale datasets.

· 5 DAYS

· Year-end Bonus + Variable Bonus

· Mobile + Transport Allowances + Commission provided

· Annual Leaves + Medical + Dental benefits

Responsibilities:

• Working closely with Account Managers and Systems Engineers
• Sales of maintenance for IT infrastructure system and equipment, improving clients’ satisfaction, providing outstanding service support
• Develop and grow business by prospecting existing and new clients
• Identify, evaluate, quote, negotiate maintenance opportunities
• Maintain strong connections with colleagues within the organisation to share and to understand current and future maintenance requirements
• Follow-up on support performance and spare parts
• Manage feedback and clients’ queries
• Identifies, describes benefits and advantages to clients
• Participates in client meetings
• Maintain, prepare for ISO 9001 system and audit

Requirements:

• With relevant certificates / Diploma / Degree in Commercial or Technical Field
• Experience in sales / sales management / client serving
• Maintenance offering knowledge
• Hardware knowledge of IT infrastructure system and equipment will be an advantage
• High level of integrity, discipline and ownership of role in ensuring support is maintained at all times
• Good command of presentation with good interpersonal skills

Please include in the CV

• Last drawn
• Expected salary
• Notice period

Interested candidates, please submit your CV in MS Word format to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g8-uBqe6

• Opportunity to lead projects management
• Engagement with business stakeholders

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Project Manager / IT Project Specialist / Project Executive to be part of their team.

About the job

Your responsibility involves:

• Assisting the project manager to lead project implementation which includes ensuring project adheres to schedule, timeline and risk management
• Maintaining prompt communication and timely reports to business stakeholders on project status while monitoring project progress on issues such as quality, costs, planning and resources.
• Partnering with the business team to gather requirements and prioritize demands to drive IT digitalization initiatives, exploiting new and emerging technologies technology and translate them into viable IT Digital implementation.
• Shaping business demand by partnering with business to facilitate the creation of business cases and value plans and ensuring value optimization and communication across teams.
• Identifying and proposing improvement solutions to enhance business processes and productivity

Skills and experience required

As a successful applicant, you will have at least 3 years of experience in senior business stakeholder management.

Proven track record in Agile or Waterfall will be of added advantage.

Whats on offer

This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management. You will get the opportunity to lead high value projects with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g8-uBqe6 (EA: 94C3609/ R1219669)

Project Manager (Application, Infrastructure)/ Service Management

Job Description & Requirements

Our esteem client is looking for an IT Project Manager

The IT Project Manager must be trained and certified. He/ She must be able to deliver IT Enteprise Projects. The incumbent must be good in managing Project Planning, Design and Implementation. Prior experience in managing stakeholders and experience in providing consultancy.

Responsibilities:

• Strong in handling IT Enteprirse Project Management.
• Involved in Project Design, Planning and Implementation.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Handle Project Planning, Scheduling, Delivery and Execution
• Involved in Service Delivery Management.

Requirements:

• Demostrated strong IT Enterprise Project Management experience.
• Good in Vendor and Client Management.
• Experience in Projects Scheduling, Budgeting, Delivery and Management.
• Experience in handling IT Project Management
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in handling Project Life Cycle.
• Min. 5 years of IT Project Management experience.
• Possess CITPM or PMP certified
• Good Degree in Computer Science/Computer Engineering.
• Knowledgeable in both Software/ Application and Infrastructure

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

We regret only shortlisted candidate would be contacted.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

The Role

The Project Manager will be responsible for the successful implementation of various project across all departments within Brunel Asia.

Job Responsibilities

1. Project Planning and Initiation:

• Work closely with stakeholders to define project scope, goals, and deliverables.
• Develop project charters, timelines, and resource plans.
• Facilitate project kick-off meetings and ensure all team members have a clear understanding of project objectives.

2. Project Execution:

• Coordinate and monitor day-to-day project activities.
• Track project progress, including sprint progress, code deployments, and release cycles.
• Foster a culture of collaboration, transparency, and open communication within the project team and Global team in Head office in Amsterdam
• Identify and assess project risks, issues, and dependencies and develop risk mitigation and contingency plans.
• Proactively address obstacles to project success.
• Maintain project documentation, including requirements, user stories, and project plans.
• Create user adoption strategies to ensure successful implementation

3. Quality Assurance:

• Collaborate with QA teams to define and execute test plans.
• Monitor and report on the status of testing and bug resolution.

4. Agile or DevOps Implementation:

• Lead Agile or DevOps transformation efforts within the project team.
• Collaborate with Scrum Masters, Product Owners, and DevOps Engineers to establish and maintain Agile or DevOps processes.
• Ensure continuous improvement and adherence to Agile or DevOps principles.

What We Expect of You

• Bachelor’s degree in computer science, Information Technology, or a related field (Master's degree preferred).
• Minimum 5 years of experience in projects involvement and/or user support of Microsoft Dynamics
• Proven experience as an IT Project Manager in Agile or DevOps environments.
• Excellent leadership, interpersonal, networking, communication, and problem-solving skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment and work independently in multi-cultural working environment.
• Organized, meticulous, and has a good sense of time management.
• Good knowledge of Excel, PowerPoint and ability to quickly adapt to new software and tools.
• Proactive and problem-solving attitude.
• Independent and a team player.
• High interpersonal skill with positive attitude and mindset.

What We Can Offer You:

• Excellent corporate culture
• Friendly and supportive team
• Working with multinational and multicultural team
• Fun working environment
• Career development and opportunity
• Open and transparent communication

In Brunel, we have built a truly sustainable and durable business model: connecting specialists to exciting career opportunities, supporting the development of these careers, and offering fair and equal employment.

The Assistant IT Manager will be responsible for the smooth functioning of the Hotel’s MIS department/section and its operations. He/she will advise program developments for users of front and heart of house. Together with the IT Manager, he/ she will co-ordinate and establish hardware maintenance programs, establish and able to apply procedures in case of system interruptions; ensure security of data storage, data protection and be able to conduct training of user equipment where required.

Software license

· To ensure that hotel has required software licenses for all IT and business applications

Users’ Access Rights Management

· To ensure all systems are properly set-up with user rights according to the policies or according internal authorities granted for access to business applications and software usage. To create users rights for new employees and to timely delete resignees’ user access rights.

Maintenance of Contract and SLA (Service Level Agreement)

· To ensure that all critical systems are established with a maintenance contract with a schedule SLA in place and fees are timely paid.

· To maintain a proper system of filing and archive of all documents.

· To exercise emergency procedures for the continuity of the Hotel's operations in the event of a system failure. Procedures should include various steps to be taken during the daytime, during the nights and on weekends and public holidays.

· Patch Management- to ensure that patch management policies and procedures are in place and properly documented.

· Capacity Management- to ensure that capacity management is properly carried out ant recorded.

· Manual and Operation Procedure- To ensure updating of manual operation files are being updated.

· Policy and Procedure – to constantly update the policy and procedure files for hotel management approval to proceed.

· Data Protection – To be a Data Protection Officer, ensure the hotel data is accountable for, related to all data protection regulations set by PDPA authority.

Accountability 2: Technical Responsibilities

Assist IT Manager for the following job scope:

· To carry out the full scope of MIS Management in the Hotel, which including, but not limited to the following areas:

- To ensure hotel data is backup properly;

- Check all interfaces running normally;

- Check email messages, ensure smooth running;

- Check Servers disk space to ensure smooth running daily;

- Check the routers and firewall are in operative mode consistently and daily;

- To support IT users on relating to IT issues;

- Report to 3rd party or IT support vendors to rectify any problems, faults, ambiguity and fallacies that may arise from any of the MIS/IT systems;

- Monitor and ensure that no illegal access by illegitimate users, illegal copy of files and software;

- Assist any new software implementation for pc and servers;

- Involve in IT Projects implementation and Training;

- Involve in IT Policy and Procedure implementation;

- Involve in all IT audits related to the hotel;

- Assist with guests’ complaints on Internet Access;

- Coach users of the systematic use of all applications and systems;

- Conduct regular check on PC viruses and update of definition files;

- Regularly sending reminders to users to update their viruses definition files;

- Assist with set-up of IT system whenever requested by HOD, Superior, event organizers, clients and guests;

- To be on 24hrs by 7 days standby support and be recalled to hotel to attend to MIS/IT problems on exigency situations;

- Ensure proper backup are done successfully daily;

- Ensure data restoration is successful, to be test at least twice a year.

- Maintain POS system and call accounting system runs smoothly;

- To recommend new system and improvise changes on the MIS systems of the hotel whenever necessary.