Total 22,812 Others/Any it specialist job vacancies in Singapore

Job Description:

This is both a client-facing and Power BI Development role, developing dashboards for clear, actionable insights.

• Visit clients and prospects to discuss their business requirements and understand their data visualization needs.
• Design and develop interactive, and user-friendly Power BI reports, and dashnoards.
• Translate business requirements into technical specifications and data visualization solutions for decision making.
• Optimize and maintain existing reports, dashboards.
• Provide training and provide post implementation support to clients.

Requirements:

• Minimum 3 years of relevant experience in a data and business intelligence role, with a focus on Power BI.
• Good understanding of DAX and M (Power Query) languages, as well as data modeling and ETL techniques.
• Good communication and presentation skills.
• Possess Bachelor's degree in Computer Science, Information Systems, Data Analytics, or related field.

IT Project Manager | Salesforce | Agile

• Working Hours: Mon-Fri
• Working Location: Central
• Remuneration package: Up to $8,500 + AWS

Join our innovative team as an IT Project Manager, where you will play a crucial role in driving digital transformation initiatives, particularly with expertise in Salesforce implementation. We are looking for a dynamic individual with a passion for leading projects and a deep understanding of Agile methodologies.

Job Responsibilities:

Strategic Planning and Coordination:

• Develop detailed business cases for projects, outlining objectives, benefits, and risks.
• Ensure projects align with business needs, delivering on cost, duration, and quality parameters.
• Collaborate with cross-functional teams to facilitate effective project execution, with a focus on Salesforce integration.

Procurement:

• Oversee the procurement of digital systems, ensuring timely acquisition and implementation, particularly with Salesforce solutions.
• Collaborate with vendors and internal stakeholders to optimize the procurement process for Salesforce-related projects.

Project Management Methodologies:

• Assess and apply project management methodologies, with a strong emphasis on Agile practices, tailored for Salesforce implementation.
• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, with a focus on Salesforce project management.

Risk Management:

• Identify potential project risks and assess their impact on organizational goals, particularly in the context of Salesforce implementation.
• Formulate and implement mitigating measures to address identified risks specific to Salesforce projects.

Stakeholder Engagement:

• Actively engage and motivate key partners, fostering collaboration for successful Salesforce project outcomes.
• Communicate project progress, challenges, and achievements to stakeholders at various levels, emphasizing the impact on Salesforce initiatives.

Budget and Scope Management:

• Contribute to budget management, risk assessment, and project scope definition, particularly in Salesforce projects.
• Monitor project financials and timelines, making adjustments as necessary for Salesforce implementation.

Job Requirements:

• Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related field.
• At least 3 years of relevant working experience as a Project Manager, with a proven track record in Salesforce implementation.
• Strong presentation skills, both written and verbal, to positively influence key partners in Salesforce projects.

If you are excited about this opportunity and have experience in driving Salesforce projects, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43799" in your email subject for faster processing.

All job applications will be processed with strict confidence, and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Job Description:As a Customer Support Specialist with an IT background at our F&B store, you will serve as the primary point of contact for addressing customer inquiries, technical issues, and providing assistance related to our digital platforms and services. Your role will involve delivering exceptional customer service experiences while leveraging your technical expertise to troubleshoot and resolve issues effectively. You will work closely with customers, internal teams, and external vendors to ensure seamless operation of our digital systems and enhance overall customer satisfaction.

Scope of Responsibilities:

1. Provide timely and professional support to customers via various channels, including phone, email, and in-person interactions, addressing inquiries related to our digital ordering platforms, website, mobile applications, and other IT systems.
2. Diagnose and troubleshoot technical issues reported by customers, utilizing your IT knowledge to identify root causes and implement solutions to restore functionality.
3. Guide customers through step-by-step instructions and provide technical assistance for using our digital platforms, placing orders, navigating menus, and resolving login or payment-related issues.
4. Escalate complex technical issues or unresolved customer concerns to appropriate internal teams or third-party vendors for further investigation and resolution.
5. Maintain accurate records of customer interactions, technical support requests, and resolutions in our CRM system or ticketing software.
6. Collaborate with cross-functional teams, including IT, operations, and marketing, to address recurring technical issues, implement system improvements, and enhance the overall customer experience.
7. Stay updated on product features, software updates, and industry trends related to digital technologies and customer support best practices.
8. Assist in the training and onboarding of new staff members or customers on the use of our digital platforms and IT systems.
9. Contribute to the development of knowledge base articles, FAQs, and self-help resources to empower customers with self-service options and minimize support inquiries.
10. Uphold company policies, service standards, and data security protocols to ensure the confidentiality, integrity, and availability of customer information and digital assets.

Responsibilities:

• Generate and grow business with existing clients and develop new business source by identifying market opportunities.

• Establish and maintain excellent relationship with existing and new customers. Working together with sales manager and team and work effectively as a team to meet performance targets.

• Regular reporting and updates on sales progress.

• Responsible for identifying market opportunities, learning about new products, supporting ongoing projects.

• Negotiating with the customers for the professional services rendered.

• Working together in a closely knitted sales team reporting to the sales manager.

Requirements:

• Minimum 1 year of experience in sales and account management. Knowledge of Presales and Post sales will be an added advantage.

• Customer focused and results driven.

• Individual contributor

• Prior working experience in a fast-paced, dynamic technology environment or

• Experience in handling corporate customers will be an added advantage.

• Good team player with strong communication, listening and organizational skills.

Essential Duties & Responsibilities:

• Handle shared services functions primarily related to Accounts Receivable and Order Review as part of the Order to Cash process
• Tasks include reviewing sales orders to ensure matching customers’ Purchase Order, processing AR invoice, perform AR collections, posting AR Receipts, aging report, etc
• Identify discrepancies and liaise with relevant stakeholders to resolve them
• Maintain good and close working relationship with internal stakeholders (eg. Order Management team, sales team, logistics team, services team, commercial team) and external customers
• Perform month end closing activities and reporting, preparing accounts reconciliations
• Provide support for annual audit and SOX compliance (eg. Extraction of audit samples, supporting documents, etc)
• Liaise with auditors and prepare audit schedules for annual audit and SOX compliance
• Assist with streamlining and improving the Order to Cash process, identifying areas of improvement
• Any other duties as assigned by supervisor

Qualifications Include:

• Preferably with 1-2 years of relevant Accounting experience
• Degree in Accounting or relevant
• Experience in Collections would be beneficial
• Experience in D365 or similar systems
• Proactive behavior and with eye for detail and accuracy
• Good time-management and problem solving skills
• Good interpersonal and communication skills, with a positive learning attitude
• Proficiency in MS Excel and familiar with ERP system
• Good written and spoken English communication skills
• Must be a team player

StarMed is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a call centre officer to manage our centre general hotline.

Roles & Responsibilities:

• Attending to general inquiries from, phone calls, WhatsApp & emails
• Work closely with inter-department for any relating matters
• Preparation of documents and reports when required
• Performing administrative duties and any other duties as assigned

Requirements:

• Customer-oriented and possess excellent telephone etiquette
• Good team player who is able to work independently with minimal supervision
• Ability to multi-task; a self-starter to learn new things/ skills
• Relevant experience in call center, healthcare, or customer service industry will be advantageous

Work week:

• Office hours.
• Monday - Friday 9am - 6pm

Salary: Up to $5000/ month
Location: West
Working Hours: 5 days office hours

Job Scope

• Process end-to-end payroll for a large organisation (with 2 payroll cycles a month), including but not limited to submission of monthly CPF and refunds, Government Paid Leave claims, processing medical/dental claims from employees, ensuring accuracy of bank details and timely submission of bank files
• Providing payroll GL to the finance team for reconciliation, pro-ration of salary for new hires and resignees, filing for resignees according to internal procedures
• Timely filing of IR21 clearance (for foreign resignees) and annual IR8A submission to IRAS and generate e-IR8A report to all employees
• Correspond with HR team to retrieve data and inputs necessary for relevant pay elements
• Support and implement improvements to system enhancement and payroll processes for better efficiency and compliance to statutory regulations
• Manage system set-up for payroll-related processes
• Maintain a secured archival of payroll files to support annual and ad-hoc audit exercises
• Provide support for internal & external audit on payroll matters
• Serves as an internal and external resource on payroll-related inquiries
• Attend to all employee inquiries such as Employee Benefits, Payroll, Leaves, Insurance (medical & WICA) related matters
• Assisting in WICA renewal

Job Requirements

• Min. Diploma or Degree in any relevant field
• Min. 3-5 years relevant experience preferably with more than 400 headcount
• Good knowledge in timesoft payroll system
• Able to start immediate/ within a short notice

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Job Description

• Responsible for full spectrum of payroll function
• Process monthly payroll and maintain the HRIS System
• Monthly preparation and submission of CPF and liaison with CPF Board when required
• Yearly preparation & submission of IR8A
• Process tax clearance when necessary (IR21)
• Generate monthly headcount and payroll reports
• Co-ordinate in timesheet compliance
• Manage annual compensation and promotion review process
• Managing and administering the employee performance reviews and processes.
• Managing and facilitating the annual manpower planning, monitoring, reporting, and budgeting process.
• Administering all annual increment, promotion increments, Annual Wage Supplement and bonus payouts.
• Partnering closely with the HRBPs on compensation & benefits strategy and execution.
• Reviewing and implementing HR policies in compliance with government legislation and ensure efficiency and compliance of HR department’s internal workflow and processes.

Requirements

• Min Degree or Diploma in Human Resources or any other relevant courses
• At least 3-7 years working experience in Human Resources, Payroll function.
• Strong team player
• Familiar with rewards and claims system
• Location: West

If interested, please send your updated word format resume to

[email protected]

Jace Wang Jing Lin, R1113653

EA no. 23S2032

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

The Global Security Organization provides industry-leading cyber-security and business protection services to TikTok globally. Our organization employs four principles that guide our strategic and tactical operations. Firstly, we Champion Transparency & Trust by leading the charge in organizational transparency, prioritizing customer trust, and placing user needs first. Secondly, we aim to maintain Best in Class Global Security by proactively identifying and reducing risks while enabling innovative product development. We constantly work towards a sustainable world-class security capability. Thirdly, we strive to be a Business Catalyst & Enabler by embodying the DNA of technical innovation and ensuring our Global Security operations are fast and agile. Finally, we Drive Empowered & Risk-Informed Decision Making by providing our leaders with the necessary information to make agile decisions based on risk. In order to enhance collaboration and cross-functional partnerships, our organization follows a hybrid work schedule that requires employees to work in the office for 3 days a week, as directed by their manager. We regularly review our hybrid work model, and the specific requirements may change at any time.

As a direct report to the Information Governance Lead within Data Protection, you will be a part of the team responsible for records and information management. As an Information Governance Specialist, you will be responsible for supporting the Information Governance Lead along with a team of cross-functional cyber, privacy, engineering, and data protection analysts to define, implement, manage, and measure controls relating to records and information management in accordance with relevant geographical regulation, contractual commitments, and confidentiality requirements.

Responsibilites

- Supports the development and implementation of the information governance program to support compliance with standards, guidelines, regulatory agency requirements, and state and federal laws across the globe.

- Participates in the development and maintenance of information governance controls and policies as necessitated by business needs and regulations.

- Participates in communication as an information governance liaison with legal, privacy, security, engineering teams, human resources and other business units’ management teams.

- Support the assessment and analysis of business units' adherence to information governance policies and processes and collaborate with stakeholders to identify any compliance gaps and develop a path forward to compliance.

- Prepares drafts and revisions of technical and functional requirements for in-house or external technologies to support information governance needs.

- Collaborates with engineering teams to ensure alignment of technologies with information governance objectives.

- Develops and maintains records inventories.

- Monitors and analyzes key performance indicators for the information governance program.

- Participates in the development of change management and communication initiatives related to information governance, including policy changes and development / delivery of training materials.

- Maintains an understanding of relevant information governance industry standards, best practices and technology.

Qualifications

- Bachelors’ Degree or industry equivalent work experience

- 4+ years applicable experience

- Experience in the fields of Information Governance and Records & Information Management.

- Advanced knowledge of the various information governance standards and industry leading practices and technologies, including those related to regional privacy regulations and data minimization requirements.

- Experience managing the retention and disposition of structured and unstructured data.

- Demonstrate ability to quickly assimilate to new knowledge and remain current on new developments in cybersecurity capabilities and industry knowledge.

- Effective research, analytical and problem solving skills.

- Experience collaborating with a team to meet strategic and tactical objectives as well as serve as an individual contributor.

- Effective skill in transitioning between detailed technical vs. business-oriented executive discussions to understand and convey complex technical issues.

- Strong verbal, written and interpersonal communication skills.

- Ability to work and collaborate with all levels of management, staff and vendors.

- Coding experience using Python and SQL knowledge is a plus.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Maybank Securities is a fully-owned investment banking arm of Maybank; one of Asia's leading banking groups and Southeast Asia's fourth largest bank by assets.

Job Descripton :

• Provide independent, objective assurance and consultative activities in accordance with the Audit Charter based on “The Standards for the Professional Practice Framework” as prescribed by the Institute of Internal Auditors, Regulators’ requirements and any other relevant standards.
• Perform Audit Reviews including Cyber Security Audit reviews to evaluate the design and operating effectiveness of internal controls and comply with regulatory requirements in accordance with the established audit objectives, scope, timeline, and approach.
• Subject matter expertise in assessing Cyber Security and Data Information Security.
• Provide training and share best practices, tools, and testing approach related with Cyber Security with other Auditors within the Group Audit.
• Review the adequacy of IT functions, processes, infrastructures, and application systems to enhance the overall governance, risk management, and controls.
• Highlight relevant audit findings, risk implications, root causes, and appropriate recommendations to address the control and performance gaps and document audit workings.
• Write audit findings and reports to communicate the audit result and assessment to the Internal Audit Committee (IAC) and the Audit Committee of the Board (ACB).
• Attend to ad-hoc matters.

Qualifications:

• Possess a relevant tertiary education such as Computer science, Cybersecurity, Information Systems, engineering or related fields. Information Technology related certifications (CISA, CIA, CISM, etc.) would be an added advantage
• More than 8 years of experience in Cybersecurity, or Technology Audit or Technology Risk.
• Knowledge in performing Security testing, Network, System/Application Codes review, and data analytic will be an added advantage.
• Good communication and interpersonal skills with the ability to interact with various level of people and maintain a professional approach at all times.
• Possess the ability to articulate clearly in writing and verbally.
• Able to work independently, prioritise, multi tasks, good analytical skill, leading a team and deliver results under tight deadline.
• Fast learner, resourceful and proactive.

We regret that only short-listed candidates will be notified.

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Provide technical network system and desktop support to ensure the smooth and effective delivery of IT services to the company.
• Carry out the installation, upgrading and maintenance of hardware and software.
• Handle troubleshooting of IT problems from users and assists in daily operations.

Requirements:

• ITIL certified
• Diploma in Computer Science or equivalent
• At least 2 years of MIS experience in handling Window servers, Active Directory, Router and Network Switches.
• Excellent skills in handling software and hardware troubleshooting
• Willingness to work outside regular business hours as required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

** Mandarin speaking required as need to deal with Taiwan and China

Able to provide quality and efficient IT support to company, Regular hardware and software maintenance to make sure company IT infrastructure and system running smoothly. Work on IT projects within company or work with external party.

Provide IT support operation on daily basis, include below activities:

• IT asset management (include the hardware and software) – maintain all company IT asset with proper traceability record;
• Support HR on all employee on-board/off-board process including IT training;
• Provide all IT system setup and admin work; (file control, VPN setup and special software admin work support);
• IT Level 1 helpdesk support to all company staff include remote user from worldwide, it could be PC issue, office printer, phone system or network related issues;
• Troubleshooting AD/DC, Exchange server, File Server and Application server issues and provide a solution.
• Troubleshoot and configure the firewall, router and switch when issues arises.
• Escalate to 3rd party IT support vendor if issue couldn’t be fixed within same day, coordinate with IT support vendor resolve issues within TAT, document down for all IT issues and solutions in return document;
• Liaise with IT vendor management, include IT hardware/software quotation, costing, P-R process and make proposal if any recommend system tools).

System maintenance work on regular basis, include below activities:

• All System backup (File server backup, NAS storage backup, offline backup activity), verify all system backup files are working properly;
• Coordinate with department head on storage Clean up include File server, SharePoint and NetApp;
• Monitor Server room temperature and humidity, and make sure all server related equipment (E.g.: UPS) are working under good condition;
• Pulse check all on server, router and firewall log and flag out all abnormal activities immediately;
• Regular update antivirus related tools and window related system patches.

IT governance and direction:

• Maintain all IT related record (contract, agreement, software authorization, etc.) and regularly updates or renew on time;
• Assist external or internal auditor on IT compliance or ISO related audit;
• Evaluate vendor proposal and provide justification to management.

IT related projects management (Ad Hoc or on-going) and provide weekly basis updates to management):

• IT project plan, budgeting and proposal;
• IT project deployment after project approved;
• IT project verification and provide necessary training to end user;
• IT project sign off and documentation.

Knowledge & Skill Requirements
• Diploma in IT related discipline with at least 3-years relevant experience in IT support or maintenance experience
• Hands on IT support working experience include Desktop/Laptop support, Printer, Lan/Wan, Router, Switches, Firewall Support
• MCSE in Windows Server and RHCSA in Linux server or equivalent hands on working experience
• CGEIT preferred or IT governance working experience in IT policy or security
• International IT project management experience
• SAP working experience good to have
• Able to remotely support regional IT issue (CN, TW), Both English and Mandarin read and write required
• Good negotiation/communication skill with IT contractor or external IT supplier

Additional Responsibilities:

• Any reasonable task assigned by management and deemed to be within the individual’s capabilities to ensure smooth running of the business.
• As this is an evolving business, ongoing change is an integral part of the position. Management will liaise with the individual on any fundamental change to work practices. The individual is required to embrace and adopt any change to working practices.

Be a regional specialist who provides project management capability in Asia Pacific (ASPAC) for legal entity name changes (LENC) within the space of supply chain under Deliver and Trade Operations.

The primary responsibility of this individual is to plan, lead and harmonise cross-functional activities and milestones for LENC, while ensuring no operational disruptions.

The individual will collaborate closely with ASPAC market Deliver and Trade Operation leads, ASPAC PMO, and other regional functions.

Key Responsibilities:

· Plan LENC project’s timeline (critical milestones) and checklists within the areas of Warehouse, Freight Transportation, Trade Operations / Compliance and Customer Service.

· Coordinate LENC projects with market’s Deliver and Trade Ops leads to ensure final project objectives (FPOs) are achieved and measured through effective transfer of knowledge, and process / systems.

· Monitor interdependencies, with risks properly highlighted and escalated through Deliver or ASPAC channels.

· Liaise with market / regional Deliver and Trade Ops, as well as cross functional colleagues to steer the transition throughout all LENC projects.

· Ability to understand markets’ existing export and import trade regulations.

· Sound knowledge on ASPAC Trade Compliance requirements, regulations, and impact from LENC activities towards Customs / Statutory Bodies Rules & Regulations & understanding of International Logistics

· Ensures effective integration of global trade compliance processes and standards within region.

Key measures

The position will be measured primarily on:

· Final Project Objectives (FPOs) achievements such as:

o Completion of LENC within execution timeline

o Proper transition from old to new LE with minimal or no downtime in market operations

o Cost for market’s LENC is within the allocated budget.

o Ensure compliance standards across Kenvue’s trade operations

· Interactions and collaborations with colleagues in ASPAC in driving execution, resolving issues and leveraging resources.

What we are looking for
Required Qualifications:

Must Have

· University / Bachelors Degree or Equivalent

· Minimum 5 Years Work Experience relating to Supply Chain or Trade Compliance / Operations

· Awareness of quality / compliance, supply chain, operations, and logistics

· Project management experience

· Ability to work with local site teams and senior leadership, and with strong interpersonal skills, who is comfortable interacting with senior business leaders

Preferred

· Knowledge in the application of trade and customs regulations for ASPAC markets is highly desirable

· Cross-functional experience, with at least one supply chain pillar (Plan, Make, Source, and/or Deliver)

· Experience interacting and collaborating with teams across business functions and regions

· Process oriented with strong critical thinking / problem-solving skills

· Results oriented and able to independently create and deliver; self-starter / entrepreneurial

You will be responsible in:

•On-site deployment and debugging of the application.

•Deliver service and support to Trakomatic’s customers both remotely and on-site.

•Work with customers to provide and process information in response to inquiries, concerns, and requestsabout products and services.

•Determine the issue by evaluating and analysing the symptoms.

•Diagnose and resolve technical hardware and software issues involving the product.

•Research required information using available resources.

•Stay current with system information, changes and updates.

•Log and keep records of customer queries.

•Work with the product team’s software developers to visit the customer if the problem is more serious.

Job Requirements:

•Experience with on-site deployment, debugging and customer support.

•Minimum Diploma in Engineering/Information Technology.

•Communicate fluently in English - spoken and written.

•Excellent teamwork and AGILE task management.

•Technical Scope (Back-end):

•Strong Network Setup and Debugging

•Windows command line, IIS

•Automated logging, usage report generation and bug reporting

•SQL Skills are a bonus

IT Junior Executive

Job Description:

We are seeking a IT Junior Executive with project management experience to join us in delivering business applications to support. This role must have the ability to identify, understand and document business requirements into functional/technical specifications.

This role will be working in a highly dynamic environment that utilizes strong functional understanding of various systems across our organisation to problem solve or identify areas for improvement for the business.

Responsibilities:

• Partner the IT and Business Teams in the provision of Line of Business (LOB) IT solutions for the Business Unit with right value proposition
• Under general supervision, understand business problems, develop and deliver Business solution IT solutions as well as maintaining these solutions
• Strong documentation skills to gather and translate business requirement, analyze and propose a digital solution/ plan
• Create and manage project plans with Agile methods, depending on project scope and deliverables requirements
• Lead the entire life cycle of system implementation projects and managing the transition to BAU operation
• Foster strong partnership and co-own successfully project delivery with internal Business Project Managers / Stakeholders

Job Requirements:

• Diploma/ Degree in Information Technology, Computer Science or equivalent
• Good track record in developing, managing and delivering technology transformation objectives and plans
• Proven ability to work creatively and analytically in CI/CD environment
• Experienced in Agile, implementing digital technologies which deliver value to the organization
• Good analytical skills, with ability to absorb information, conceptualize and implement
• Demonstrate good communication skills to manage different internal stakeholders
• Familiar with creative thinking and innovation methodologies shall be advantageous

Interested applicants, please email your CV in Microsoft Words format to [email protected]

Company Reg No.: 201131609D | Madhavi Talupula

Our client is a leading Japanese oil tanker ship owner looking for a Demurrage specialist in their teams in Singapore.

If you are looking for good work life balance and 9am to 5pm role specialising in demurrage, we look forward hearing from you!

Job responsibilities:

- Full spectrum of laytime calculation/ demurrage claim process, including calculation, billing, follow up, negotiation and recovering claims.

- Perform accurate and efficient processing and invoicing of demurrage in line with governing Charter Party Clauses, shipping terms and practices.

- Ensure collection of all receivables by periodical payment reminder within targeted time frame to improve cash flow.

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

1. Drive analytic projects for all pillars of the bank’s treasury and markets department, such as bond analytics, news generation FX trading signals, product recommendation and customer hyper-personalization.

2. Implement and train AI/ ML models and optimize algorithm efficiency (GPU distributed computing, concurrent programming)

3. Write and refactor code into reusable libraries/ APIs/ tools, deploy machine learning ecosystems/ pipelines and perform sub-system integration as required.

4. Integrate solutions into enterprise MLOps ecosystem and automate CI/CD pipelines for model lifecycle maintenance and monitoring. This can include monitoring for data drift, triggering model retraining and setting up rollbacks.

5. Run experiments to test the performance of deployed models, and identifies and resolves bugs that arise in the process

Required Experience

1. Bachelor/ masters in a quantitative discipline, such as Mathematics/Statistics, Business Analytics, Computer Science, Engineering, or equivalent experience.

2. Experience building scalable machine learning system architectures (microservice, distributed, etc.) and big-data pipelines in production.

3. Familiar with Linux OS, Openshift, Kubernetes for container-based deployment.

4. Demonstrable understanding and application of varied AI/ML concepts and models, their mathematical underpinnings, and trade-offs

5. Excellent software skills (Python, SQL variants) and knowledge in design patterns, code optimization, object-oriented programming.

6. Experience in defining the processes, standards, frameworks, prototypes and toolsets in support of AI and ML development, monitoring, testing and operationalization.

7. Familiar with software development best practices and tools (Agile, Jira, Jenkins, Git)

Main Responsibilities

• Coordinate maintenance contractors, review checklists and ensure customer D.O. sign-off within the time.

• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

• Prepare and maintain comprehensive energy conservation action plan to include previous and ongoing efforts and short, intermediate and long-term goals

• Prepare operational and maintenance schedule as per MIS

• Work closely and collaborate with the customer support team to ensure customer satisfaction.

• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

• Remote monitoring of the system operation and performance and reach site if any emergency.

• Familiarization of Refrigeration System Chillers & Freezers, Compressors, Cooling towers, FCUs, Cold room, ETV doors and related controllers.

• Working with a team and deliver the work within the planned schedule.

• Collect the onsite operating parameters like cold room and space temperature and verify with SCADA.

• Collaborate with Internal teams regarding any controls and programming related onsite works.

Qualifications

• Diploma, Bachelor of Engineering Mechanical, Electrical or Equivalent

• Electrical or Mechanical troubleshooting experience would be advantageous

• HVAC knowledge of Chiller Plant, FCU, SCADA, Air side equipment

• Strong communication and analytical skills.

About the Job

Working closely with customers on assigned projects as a Software Implementation Lead and ensure end-end project delivery. Our ideal candidate will be quick to grasp new projects and solutions and pull together required resources. The Implementation Specialist will be expected to manage multiple projects at the same time without losing focus and quality. Expected to show great orientation to details, precision, and strong follow up to be a successful Implementation Specialist. The Implementation Specialist will be involved in every phase of our projects including initiation, design, implementation, acceptance testing, going live and project closure. Identifying and evaluating relevant technology solutions to solve business problems, exploit opportunities and drive forward continuous improvements. Assuring the realisation of business benefits.

Technical Skills and Experience Requirement

• Minimum of 2 years prior Development/Support experience would be preferred.

• Development and/or implementation experience with .NET, C#, VB.NET, Webservices,

• Code deployment experience with Web Application Servers

• Deployment of applications on Microsoft IIS would be preferred.

• Knowledge / working and troubleshooting experience with DB systems like Oracle, MSSQL

• Support experience with windows servers

• Working experience on UNIX, LINUX systems will be added advantage

Specific Responsibilities (not limited to)

• Coordinate and manage Client’s implementation by monitoring deliverables and progress through continuous communication

• Document functional specification document and participate in requirement walk through sessions

• Act as a liaison between customer IT team and our development team and help the development team with relevant information about customer SIT/UAT/Production server architecture to help the development team proceed with development accordingly

• Deploy the code packages sent by the development team on the customer environment and complete all configuration based on the release notes/product guide documents

• Completing various setup, configuration, and activation tasks

• Expediting resolution to clients

• Perform testing on the package received from the development team, troubleshoot, solve configuration issues, coordinate to the

Soft Skills Requirement

• Ability to identify, troubleshoot, educate and resolve issues

• Ability to adapt to changes and manage multiple projects

• Ability to communicate clearly (both written and spoken) with experienced IT peers or inexperienced customers

• Experience with common applications (Word, Excel, PowerPoint)

• Ability to establish credibility with clients based on industry, product, and technology knowledge

• Comfortable communicating and submitting reports to all levels of management

• Strong planning, organization, and reporting skills

• Proven emotional intelligence, reasoning and facilitation abilities

• Good time management skill

Work with line management to provide support and direction in implementing Corporate and Regional EH&S programs and processes, ensuring full compliance with Singapore EH&S Regulations, Carrier Corporate EHS Policy, standards, ISO 45001 standards and ESG goals and objectives.

Plan, develop, and support the implementation of programs, methods, rules, and procedures for occupational safety, health, and environmental protection. The goal is to cultivate a workplace culture that prioritizes safety, minimizes occupational hazards, protects the natural environment, and contributes to the conservation of natural resources.

Provide guidance and support to the team on Quality programs aligned with ISO accreditation and standards.

Key Responsibilities:

As a EHS Manager, you’ll be responsible for:

• Promote an EHS culture and continually enhance EHS awareness across all organization offices.
• Develop and manage the effectiveness of EH&S management systems to meet corporate procedures,local EHS legislation requirements, and ISO 45001 standards, and bizSAFE Star Certifications or equivalent requirements.
• Formulate and oversee continuous improvement measures related to the EH&S Management system.
• Ensure the continuous maintenance and updating of the EHS Management System Policy, Program, and Procedures.
• Drive an internal and external audit/inspection program, including auditor training, audit/inspection result monitoring, and tracking corrective and preventive measures.
• Develop and conduct EHS training and communication programs for all employees.
• Provide monthly reports and analyses of EHS performance to the leadership team.
• Lead and mentor teams to continually improve the Carrier EHS Management System, ensuring the safety and health of our employees.
• Collaborate closely with and support other functions in their improvement programs.
• Assist, support, and provide guidance to line management in all workplace incident investigations, including near misses, dangerous occurrences, occupational poisoning, occupational diseases, unintentional environmental releases, and pollution impacts, while tracking corrective and preventive actions for closure.
• Offer advice and counsel to field operations on all matters related to EH&S issues, programs, and systems.
• Apply field-specific knowledge by working closely with specific departments to develop EHS Training Modules, Job Hazard Analyses, Safe Work Method Statements, and Standard Work for tasks such as Working at Height, Electrical Safety, Control of Hazardous Energy, Lifting Operations, Pressurized Gas, and Contractor Safety Management.
• Emphasize the role in developing and implementing a sustainability strategy that aligns with the company's ESG goals and objectives.
• Emphasize the need for continuous improvement in EHS programs and ESG initiatives, including staying current on industry best practices and emerging trends.

Requirements:

We are looking for people who are good in EH&S. If this is you, get in touch.

• An engineering degree, preferably in Mechanical Engineering or Safety Engineering.
• An internationally accredited certification in EH&S, such as NEBOSH, Certificate IV in WHS, or equivalent, is preferred.
• Specify relevant professional certifications or memberships related to ESG.
• More than 8 years of relevant EHS work experience; EHS management experience preferred in a service organization with global corporations and a multicultural working environment.
• Knowledge of ISO 14001, ISO 45001, ISO 9001 standards and bizSAFE Star Certifications, with experience as a Lead Auditor or Team Member for ISO standards implementation.
• In-depth knowledge of Singapore (national) EHS legislative requirements.
• Knowledge of service, HVAC, construction, and mechanical project processes is preferred.
• Experience in communicating with external parties, including local government agencies.
• Strong interpersonal, presentation, communication, and training skills.
• Ability to work independently and interact with employees at all levels, as well as senior management.

Responsibilities

• Support Microsoft Dynamic Navision ERP system, and produce Jet Reports
• Support and implement new EDI solutionsand applications. Develop and maintain EDI integration using XML
• Hardware and software installation and maintenance

Requirements

• Min Diploma in IT
• Ideally experience in hardware and software installation and maintenance
• Must be strong in Navision Application support in manufacturing (Inventory, warehouse management, production), finance, purchasing, sales support
• Web development knowledge an added advantage

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Your new role

• Manage customer queries and provide solutions to customer issues
• Deliver training on our online portal and trade lifecycle, and customised trainings for customers
• Help to organise in-house trainings for customers
• Conduct regular service reviews with key customers, and address any issues
• Visit customers independently and with RM in the region
• Establish and maintain excellent relationships with existing and prospective customers
• Identify the needs of prospective clients in assigned areas for settlement and custody and work with RM to deliver solutions
• Work closely with RM on deepening existing relationships, sales pitches, and refer any potential business to RM
• Keep abreast of product and technical developments
• Support team-related matters such as documentation, agreements, KYC, organizing marketing events, corporate gifts etc

What you'll need to succeed

• At least 5 years of relevant banking experience
• University degree in Business/Finance/Economics or related discipline
• Customer-centric and service-oriented
• Responsible & committed, meticulous, highly organized, and able to work independently
• Able to work under pressure and meet tight deadlines
• Competent in Microsoft Office: Outlook, Word, Excel and Powerpoint

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Registration No: R1986473
EA License No: 07C3924
Company Registration No: 200609504D

About the team you are joining

IATA’s E&F (Enhancement and Financing Services) is the largest global billing and collections solution for airports and Air Navigation Service Providers. You will report to the Manager IATA Customer Service Center in Singapore. The role encompasses all areas of collection, including communication, query handling, contact validation, and document maintenance. The role requires strong communication and negotiation skills and the ability to process customer disputes.

What your day would be like

• Collection of high values/low volumes & Low value/high volumes accounts receivable procedure based on invoice payment dates.
• Collection of all E&F debts through Phone Calls, Chats, Queries, Escalations
• Achieve collection targets and performance goals as set by the management.
• Review customer accounts and invoices to ensure accuracy and completeness.
• Resolve invoicing disputes or discrepancies with customers or internal departments.
• Record and update customer payment information and collection activities in the database or system.
• Ensure all customer actions are covered and documented, validated, and account details archived with an accuracy and timely manner. Attention to detail, accuracy, and problem-solving skills.
• Prepare and send statements, notices, and reports to customers and management.
• Collaborate with colleagues and team members globally to improve collections organization.
• Follow up on delinquent accounts initiate collection actions if required and monitor payment plans.
• Build and manage relationships on large accounts with customers.
• Maintain compliance with company policies and procedures and applicable laws and regulations.
• Listen carefully to Customer Complaints and provide relevant feedback for improvement.
• Ensure customer queries are escalated appropriately to the correct internal departments.
• Monitor trends and provide feedback to the management.
• Additional ad-hoc duties, as required.

We would love to hear from you if

• 3+ years of experience in a collection environment utilizing multiple communication channels (Phone, Chat, CRM System) is preferred.
• Ability to work independently and as part of a team, attention to detail and accuracy, analytical and problem-solving skills, customer-centricity oriented, and professional attitude.
• Excellent communication, negotiation, and persuasion skills, both written and verbal.
• A minimum qualification in a relevant college diploma is required, a relevant University Degree is preferred.
• Fluency in English, Thai, Mandarin, and Bahasa language is mandatory; knowledge of other languages will be an asset.
• Knowledge of SAP, CRM Systems (Sales Force), and Microsoft applications (advance Excel, Advance Power Point, Power BI, Outlook, Sharepoint) is required.