Total 322 it specialist job vacancies in d13 macpherson braddell

Position Overview:

This position act as a single point of contact for customer, to assists customer with all the inquiries related to product and services. Manage entire order processing from end-to-end, handle customer complaint & product return. Ensure we are always meet/exceed customer's expectation.

Accountable For:

· Process all the customer's Purchase Order in QAD (Laerdal's ERP system) within 24hr.

· Issue Purchase Order to supplier (DCAP or 3rd Party Supplier) on weekly basis.

· Follow-up/Expedite goods delivery with supplier, to ensure On Time Delivery for all open Sales Orders.

· Provide weekly update Open Sales Orders to customers/distributors.

· Ensure we always achieve KPI target above 95%, Service Level in SalesForce.com.

Responsibilities:

· First point of contact to support customer.

· Provide quality customer service via phone or email.

· Answer customer’s inquiries efficiently, provide feedback and escalate the issue to respective team for next follow-up action.

· Always process customer's Purchase Order (PO) in a timely manner, send order confirmation within 24hr upon receipt.

· Generate quotation in SFDC, upon request by customer/sales team.

· Expedite deliveries to ensure smooth and efficient order cycle to meet customer's expectation.

· Update customer immediately if shipment delay

· Monitor goods release to courier, follow up on Proof of Delivery (POD) to ensure goods successfully delivered to customer.

· Follow up closely with DCAP and 3rd party supplier on Goods Delivery Status

· Expedite deliveries to ensure smooth and efficient order cycle to meet customer's expectation.

· Perform goods receipt and stock allocation in ERP system upon incoming shipment.

· Liaise with 3rd Party Logistic company on Incoming Shipment, preparing upload document for 3PL

· Liaise with customer and 3PL for outbound delivery.

· Perform inventory reconciliation with 3PL (bi-weekly), to ensure both system is always aligned.

· Provide Weekly Open Sales Orders Report, to provide update and follow up the needful action with respective team.

· Follow up payment with customer, especially for those order with "Prepay" term prior delivery arrangement.

· Inform Finance upon payment receipt, for credit hold release, and to knock-off payment in QAD.

· Ensure all the sales/shipping documents are maintained in shared folder (Quotation, Proforma, Order Confirmation, Picklist, DO, Invoice, SR, POD).

Other Information:

Working Location: Near Tai Seng MRT

Working Hours: 5 days work week, 8:30am to 5:30pm.

Please send in CV to [email protected]

As a QA Executive for Amber, you will play a key role in ensuring the overall quality and performance of the product NextGen Management Systems as well as client websites/applications. You will be responsible for designing and executing test plans, troubleshooting issues, and collaborating with cross-functional teams to deliver a seamless and reliable platform for our users. You will ensure that the platform meets high standards of functionality, usability, and security, while continuously striving to enhance the overall user experience.

Key Responsibilities:

• Test Planning & Execution:Develop, document, and execute detailed test plans and test cases based on product requirements.
  Perform manual and automated testing to identify and troubleshoot software defects, ensuring the product meets all quality standards.
  
• Bug Tracking & Reporting:Identify, document, and track software defects using bug-tracking tools.
  Collaborate with developers to communicate issues, provide details for resolution, and verify bug fixes.
  
• Regression & Performance Testing:Conduct regression testing to ensure previous functionality remains intact after new releases or updates.
  Execute performance, load, and stress testing to ensure the platform performs optimally under varying conditions.
  
• Collaboration:Work closely with developers, product managers, and UX/UI teams to understand requirements and participate in sprint planning meetings.
  Provide insights and feedback on user experience, and recommend improvements to enhance product functionality and usability.
  
• Documentation:Create and maintain detailed documentation for test plans, test scripts, and results.
  Prepare and present QA reports to management and stakeholders.
  
• Continuous Improvement:Stay updated on the latest testing methodologies and tools to continuously improve QA processes and tools.
  Identify opportunities for automation to improve efficiency in testing.
  

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 2+ years of experience in Quality Assurance, preferably in software testing or SaaS-based products.
• Strong knowledge of QA methodologies, tools, and processes.
• Experience in manual and automated testing tools such as Selenium, JIRA, or similar.
• Familiarity with Agile and Scrum methodologies.
• Basic understanding of programming languages like Java, Python, or SQL.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills with the ability to work in a fast-paced environment.

Preferred Skills:

• Experience with testing in web applications.
• Familiarity with API testing tools like Postman.
• Knowledge of version control systems like Git.
• Basic understanding of security and compliance testing for web applications.

☑ Well established Medical Technology company
☑ Salary: $4000 - $6000 + Transport Allowance + AWS + VB
☑ Working Location: island-wide traveling required
☑ Working Hours: Mon - Fri, 9am – 6pm

Our client is a MNC specializing in manufacturing medical devices and equipment industry.

Key Responsibilities:

• Manage and maintain IT infrastructure
• Provide technical support to end-users
• Troubleshoot network issues and ensure cybersecurity
• Implement and support advanced visualization software

Requirements:

• Strong technical skills (Windows, networking, cybersecurity)
• Experience with advanced visualization software
• Excellent problem-solving and communication skills
• Bachelor's degree in IT or related field
• 3+ years of relevant experience

Remuneration will be commensurate with experience and qualifications.

Only shortlisted candidate will be notified.

Yang Hui Shan (Sherri)

EA Reg No.: R22106683

Job Description & Requirements

Class 3 Truck Sales cum Cold Room Warehouse Assistant

Responsibilities

• Ensure good inventory control for retailing to supermarkets using FIFO
• Organize unloading of container for customer handover
• Handle deliveries to customer location
• Perform goods quality checks, picking and palletizing in cold chain warehouse.
• able to drive 10 ft or 14 ft boxed chiller trucks

Requirements

• Must Possess Class 3 manual driving license for at least a year.
• Physically fit, requires to carry load up to 10kg
• At least 2 years’ of relevant working experience preferred.
• Able to use Microsoft Office application.
• Able to work independently and strong in communication and interpersonal skills

Requirements

• Must Possess Class 3 manual driving license for at least a year.
• Physically fit, requires to carry load up to 10kg
• At least 2 years’ of relevant working experience preferred.
• Able to use Microsoft Office application.
• Able to work independently and strong in communication and interpersonal skills

Responsibilities

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Job description

• Primary focus of sales acquisition is to acquire CASA (Current Account & Saving Account), New to Bank card and Personal Loan Sales through corporate roadshows/lunch talks and Tele consulting.
• Create and maximise all sales opportunities in the area of payroll accounts acquisition through corporate tie-ups
• Proficient in face to face point-of-sales and Tele Consulting activities.
• Work closely with Relationship managers to maximise overall product cross-selling at Workplace Banking events
• Provide quality and efficient after sales services to the customers acquired.
• Follow up with customers on pre-sales enquiry with regards to secured and unsecured retail banking products.
• To follow up on income documents and any other relevant documents required for application submission.

Basic + Position Allowance: Up to $2,800

• Basic Salary: $2,000 - $2400 (Depend on Sales Experience)
• Position allowances $400 fixed - HP allowance ($100) and Transport allowance ($300)
• Sales Incentives.

Working days

• 5 working days for WPB Specialists as their working days.
• In event if they are required to work on weekends, off in lieu will be extended accordingly.

Working Location

• Reporting Office @ Toa Payoh HDB Hub Level 20 East Wing
• These Specialist will be deployed to Corporate Road Show events when required
• Mondays – Fridays: 9am – 6.30pm

Requirements

• Relevant sales experience preferred.
• Min O level holders with no prior experiences are also welcomed to apply.
• Highly motivated, driven, able to work in fast paced environment.
• Able to work on weekends when required. Off in lieu will be extended.
• 12 Months contract (renewable on yearly basis depending on performance and management discretion)

Only shortlisted candidates will be notified
Send your resume to:
Email: [email protected]
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295

• Basic + Commission + Incentives + Bonuses
• Comprehensive Training Provided
• Fast-paced environment

Join Firstcom’s HR team as a Talent Acquisition Specialist! We offer a competitive salary package and a dynamic work environment where you can thrive. In this role, you will play a crucial part in attracting top talent, collaborating with hiring managers, and enhancing our employer brand. If you're passionate about recruitment and want to make a significant impact, we invite you to apply and grow your career with us!

Responsibilities

• Coordinate with hiring managers to identify staffing needs and determine selection criteria
• Source potential candidates through job portals
• Plan interview and selection procedures, including screening calls, assessments and in-person interviews
• Update candidate information, including resumes and contact details, using our Tracking System
• Design job descriptions and interview questions that reflect each position’s requirements
• Participate job fairs and recruitment events

Requirements:

• Proven work experience as a Recruiter (mass recruitment)
• Experience in full-cycle recruiting, using various interview techniques and evaluation methods
• Strong interpersonal and communication skills; both spoken and written
• Be able to work in a fast-paced environment
• Initiative, meticulous, self-motivated and sales oriented

Responsibilities:

• Lead sales efforts across healthcare institutions, clinics, and retail pharmacies, maximizing business potential within the assigned territory.
• Manage and grow existing accounts while actively seeking out new business opportunities to expand the customer base.
• Achieve and surpass sales targets by identifying market prospects, generating leads, and promoting the company’s product offerings.
• Build and maintain strong, lasting relationships with key stakeholders to enhance customer satisfaction and loyalty.
• Stay informed on competitor activities and market dynamics to provide strategic insights.

Requirements:

• Diploma or 'A' Levels qualification.
• A minimum of 2 years of sales experience, preferably in the healthcare or medical field.
• Basic knowledge of medical products is an added advantage.
• Proven ability to manage sales coverage for healthcare institutions, clinics, or retail pharmacies.
• Strong skills in communication, organization, and planning, with a focus on achieving results.
• Self-motivated, detail-oriented, and capable of thriving in a fast-paced environment.
• Class 3 driving license and personal transport preferred.
• Senior Sales Executive positions are available for candidates with additional relevant experience.

Interested candidates who wish to apply for the advertised position, please click on the apply button

EA License No: 96C4864

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are looking for an experience and highly motivated IT Operations Manager to oversee our organization's IT infrastructure and ensure the seamless delivery of the IT services. The IT Operations Manager will provide operations and system performance aligning with our business requirements to support strategic goals.

Responsibilities include but are not limited to:-

Infrastructure:

1. Manage and lead Infrastructure Team.

2. Facilitate smooth running of IT project operations by supporting the infra needs of project teams.

3. Responsible for infrastructure roadmaps and disaster recovery services to mitigate future service interruptions.

4. Maintain and optimize company networks and servers and recommend improvements.

5. Manage installations, upgrades and configurations of hardware and software.

6. Control costs and budgets regarding IT systems, software and team operations.

7. Liaise with vendors with regards to infra-related hardware/software requirements and costs.

DevOps:

1. Manage DevOps Team.

2. Maintain In-house and/or customer-furnished CI/CD platform.

3. Ensure staff discipline in following DevOps best practices.

4. Streamline processes and reduce overheads so that staff can focus on work that matters.

5. Advocate for security, quality and performance standards in the organization.

Security & Compliance:

1. Ensure compliance to both internal and external SLA.

2. Provide support to internal, external and regulatory audits on technology information security, and ensure committed action items to audit observations are closed in a timely manner.

3. Manage cyber threat alerts and advisories from regulators and other relevant sources to ensure prompt dissemination and follow-up.

4. Responsible for providing strong leadership for all matters relating to operations and Service Desk support, ITIL/ISO processes/guidelines to achieve service excellence.

5. Information Security Manager for ISO 27001.

Requirements:

· BSc/BA in Computer Science, IT or relevant field

· At least 5 years of relevant professional experience in IT infrastructure

· Holistic appreciation of software development and IT infrastructure

· Familiarity with cloud infrastructure is preferred

· DevOps knowledge is preferred

· Disciplined and highly-motivated self-starter who will undertake all activities to the highest professional standards

· Leadership and organizational skills

· Problem-solving aptitude

· Strong communication skills

· Ability to delegate tasks and responsibilities

• System migration experience, with a preference for experience with MariApps.
• Create a project charter that includes the project plan, budget, and timeline.
• Provide regular project status updates to the steering committee and key stakeholders.
• Oversee resource allocation, including arranging, reviewing, and recommending adjustments as needed.
• Identify and validate business requirements, prioritizing them accordingly.
• Escalate items that require approval through the change management process, such as process changes, requirement changes post-sign-off, and policy updates.
• Serve as the liaison between the Vendor and Project team, acting as the main point of contact.
• Ensure the project stays within the allocated resources and approved budget, promptly notifying the steering committee of any changes.
• Deliver the ERP solution, considering various technology components.

Requirements:

• A minimum of a bachelor’s degree.
• At least 8 years of experience in leading and managing projects.
• Experience with Mari-apps is a plus.

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Troubleshoot and resolve issues with software or hardware.
• Work experience in an IT environment supporting desktops, laptops, peripherals, and printers
• Work experience in a service/help desk setting
• Proficient in applying tablet, desktop, Server Operating Systems, and all Microsoft applications
• Possession of advanced knowledge of Wireless technologies and LAN
• Possession of advanced knowledge of all Laptop hardware and Desktop types
• Strong knowledge of Active Directory and various technical support concepts, procedures, and practices
• Exceptional ability to work optimally in a fast-paced environment.
• Active Directory & Azure Maintenance Support (which includes Azure AD, On-Prem AD)
• Strong ability to effectively manage multiple tasks simultaneously
• Strong listening skills to fully understand what an end user’s needs and/or requests are.

Requirements:

• Possess Higher Nitec in any relevant IT/ Computer Science
• Ability to perform diagnosis of technical issues
• Able to communicate well with end-users & have a strong sense of responsibility
• Proactive and a good team player, with a positive working attitude and able to follow instructions
• Able to work independently and work as a team
• Able to adapt to a dynamic working environment quickly

Self Assessment Benchmark

The Sales Support Specialist plays a critical role in assisting the sales team by managing administrative tasks, facilitating communication between departments, and ensuring efficient operations. This position is responsible for supporting sales processes, handling customer inquiries, maintaining data systems, and preparing sales-related documents. The ideal candidate is organized, detail-oriented, takes initiative, and is proficient in multitasking.

• Good command in English
• Positive and good manners
• Timeline Sensitive
• ITE / Dip / Deg in Business/Marketing
• Well Proficient in Microsoft Office, especially MS Excel
• Open to all mode of communications
• Always have an up-to-date task list
• Spontaneous in learning new knowledge
• Demostrated ability to take initiative
• Prior experience in sales support is an added advantage

The Opportunity

• Besides Basics, be rewarded with monthly uncap variables, based on client subscribed values.
• Entitled to Company Trip when team effort exceeds basic targets
• Prospects: To be promoted as Operations Manager or related if performance exceeds expectations

Job Summary:

We are looking for a proactive and detail-oriented IT Risk Executive to support the IT Risk Management function within the organization. The role involves identifying, assessing, and mitigating risks related to IT infrastructure and operations, while ensuring compliance with key standards such as PCI DSS, ISO 27001, ISO 27701, PDPA, and other relevant regulations. The IT Risk Executive will assist in maintaining a secure and resilient IT environment, ensuring that the organization’s information systems are protected against potential risks.

Key Responsibilities:

• Risk Identification & Assessment:Assist in identifying and evaluating IT risks across different business functions.
  Conduct regular risk assessments, security audits, and vulnerability assessments to detect potential risks or security gaps.
  Support in documenting and maintaining the organization’s risk register.
  
• Compliance Support:Help ensure compliance with PCI DSS, ISO 27001, ISO 27701, PDPA, and other relevant regulations.
  Assist in preparing for internal and external IT audits by gathering evidence, managing documentation, and coordinating with relevant stakeholders.
  Monitor regulatory changes and support the implementation of necessary changes to meet compliance requirements.
  
• Incident Monitoring & Reporting:Assist in tracking and responding to IT security incidents, coordinating with other teams to resolve issues.
  Maintain an incident log and report on security incidents and corrective actions taken.
  
• Policy and Procedure Development:Support the development, review, and update of IT risk policies, procedures, and guidelines.
  Assist in ensuring that IT risk management policies are properly implemented and adhered to across the organization.
  
• Training & Awareness:Assist in conducting IT risk awareness training for employees, ensuring they are informed about key security practices and compliance requirements.
  Help create awareness materials on best practices in information security and risk management.
  
• Documentation & Reporting:Prepare and maintain reports on IT risk activities, audit findings, and compliance status for management and regulatory bodies.
  Assist in developing key metrics to track the effectiveness of IT risk management initiatives.
  
• Vendor Risk Management:Help assess third-party vendor risks, ensuring that external partners comply with the organization’s IT security and risk management standards.
  Coordinate vendor reviews and help manage IT-related risks from external service providers.
  

Qualifications & Experience:

• Bachelor’s degree in Information Technology, Cybersecurity, Risk Management, or a related field.
• 2-3 years of experience in IT risk management, cybersecurity, or related roles.
• Familiarity with industry standards such as PCI DSS, ISO 27001, ISO 27701, and PDPA regulations.
• Understanding of risk assessment methodologies and cybersecurity frameworks.
• Strong analytical skills with the ability to assess risks and propose mitigation strategies.
• Excellent communication skills, both written and verbal, with the ability to work with cross-functional teams.
• Applicants must be Singaporean or Permanent Residents (PR)

☑ Global Medical Technology company
☑ Salary: $4000 - $6000 + Allowances + AWS + VB
☑ Working Location: Bukit Merah area / Island-wide traveling required
☑ Working Hours: Mon - Fri, 9am – 6pm

Responsibilities:

• Provide comprehensive IT support, including hardware setup, software installation, network maintenance, and troubleshooting.
• Manage access rights, backup systems, and cybersecurity measures.
• Assist in IT projects and ERP implementations.
• Prioritize customer satisfaction and resolve issues promptly, especially in medical environments.
• Collaborate with internal and external teams for support and issue resolution.
• Continuously improve skills through training and on-the-job experience.
• Train colleagues and end-users on relevant technologies.

Requirements:

• Strong technical skills in Windows, networking, and cybersecurity
• Experience with advanced visualization tools
• Excellent problem-solving and communication skills
• Bachelor's degree in IT or related field
• 3+ years of relevant experience

Remuneration will be commensurate with experience and qualifications.

Only shortlisted candidate will be notified.

Yang Hui Shan (Sherri)

EA Reg No.: R22106683

We are seeking a highly skilled and knowledgeable Specialist in Perfluorocarbons (PFC) Abatement and Airborne Microcontaminant (AMC) Control Solutions. The successful candidate will be responsible for developing, implementing, and managing strategies to reduce PFC emissions, and contribute to achieving net zero emissions in the semiconductor industry. Through in-depth evaluation with the customer teams on best fit airborne microcontaminants control measures and implementation, contribute in achieving the production yield enhancement in the semiconductor industry. This role requires a deep understanding of environmental regulations, advanced abatement technologies, and AMC control methods.

Key Responsibilities:

PFC Abatement:

Develop and implement effective strategies for the abatement of perfluorocarbons emissions in compliance with environmental regulations.

Air-borne microcontaminant Control:

Design and manage systems to control airborne microcontaminants, ensuring a clean and safe environment in industrial facilities.

Net Zero Emissions:

Contribute to the company’s goal of helping customers achieving net zero emissions in the semiconductor industry by developing and implementing sustainable practices and technologies.

Regulatory Compliance:

Ensure all abatement and air-borne microcontaminant control processes comply with relevant environmental regulations and standards.

Technology Implementation:

Evaluate and implement advanced technologies for PFC abatement and air-borne microcontaminants control.

Monitoring and Reporting:

Conduct regular monitoring of emissions and air-borne microcontaminant levels. Prepare detailed reports and present findings to management and regulatory bodies.

Technical Skills:

Proficiency in using analytical instruments such as HPLC, GC-MS, FTIR, and UV-Vis spectroscopy. Capable of high attention to detail and accuracy in conducting analyses and interpreting data.

Process Optimization:

Identify opportunities for process improvements and implement best practices to enhance efficiency and effectiveness of abatement and control measures.

Training and Education:

Provide training to staff on PFC abatement and air-borne microcontaminant control procedures and best practices.

Collaboration:

Work closely with engineering, production, and environmental teams to integrate abatement and control solutions into existing processes.

Incident Response:

Develop and implement response plans for air-borne microcontaminant incidents, ensuring swift and effective mitigation.

Research and Development:

Stay updated on the latest advancements in abatement technologies and air-borne microcontaminant control methods. Conduct research to develop innovative solutions.

Sustainability Initiatives:

Lead and participate in sustainability initiatives aimed at reducing the environmental impact of manufacturing processes.

Stakeholder Engagement:

Engage with internal and external stakeholders, including regulatory bodies, industry groups, and community organizations, to promote best practices in PFC abatement and air-borne microcontaminant control.

Budget Management:

Develop and manage budgets for abatement and air-borne microcontaminant control projects, ensuring cost-effective use of resources.

Project Management:

Oversee the planning, execution, and completion of abatement and air-borne microcontaminant control projects, ensuring they are delivered on time and within budget.

Innovation:

Drive innovation in abatement and air-borne microcontaminant control technologies, exploring new methods and materials to enhance effectiveness and sustainability.

Travel Requirements: Occasional travel may be required for collaboration with technology partners, client site assessments, audits, and regulatory meetings.

Requirements:

Educational Background: Min. Master’s degree or higher in Chemical Engineering, Chemistry , Analytical Chemistry or a related field.

Experience: Minimum of 3 years of experience in engineering and development work environment, with a focus on PFC abatement and airborne air-borne microcontaminant control.

Technical Skills: Strong understanding of PFC abatement technologies, airborne air-borne microcontaminant control methods, and environmental regulations.

Analytical Skills: Excellent analytical and problem-solving abilities. Ability to conduct root cause analysis and implement corrective actions.

Attention to Detail: High attention to detail and accuracy in monitoring and reporting.

Communication Skills: Strong communication and interpersonal skills. Ability to work effectively with cross-functional teams and present complex information clearly.

Software Proficiency: Proficiency in environmental monitoring software and Microsoft Office Suite.

Certifications: Certification in environmental management or related fields (e.g., CEM, QEP) is preferred.

Independence: Ability to work independently and manage multiple tasks simultaneously.

Knowledge: Familiarity with industrial processes and materials that contribute to PFC emissions and airborne air-borne microcontaminant.

Industry Experience: Experience in industries with significant PFC emissions and air-borne microcontaminant control needs, such as semiconductor manufacturing or chemical processing preferred

Regulatory Knowledge: In-depth knowledge of relevant environmental regulations and standards.

Certifications: Additional certifications in environmental engineering or related fields is an advantage.

Benefits:

• Full time position
• 8.30am to 6pm (5 days work week)
• insurance coverage
• annual leave 14 to 18 days
• yearly performance bonus

**Job Description:**
We are seeking a dedicated and proactive After-Sales Service Specialist to join our team. The successful candidate will be responsible for providing exceptional customer support for our smart lock products, ensuring customer satisfaction, and addressing any technical issues that arise.

**Key Responsibilities:**
- Provide timely and effective support to customers via phone, email, and live chat.
- Troubleshoot and resolve technical issues related to smart locks.
- Educate customers about product features and usage.
- Collaborate with the technical team to address complex issues.
- Maintain accurate records of customer interactions and issues.

**Qualifications:**
- High school diploma or equivalent; a degree in a relevant field is a plus.
- Previous experience in customer service or technical support is preferred.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Passion for technology and smart home solutions.

**Benefits:**
- Competitive salary
- Opportunities for professional development
- A friendly and supportive work environment

If you are enthusiastic about technology and customer service, we would love to hear from you!

**Job Description:**
We are seeking a dedicated and proactive After-Sales Service Specialist to join our team. The successful candidate will be responsible for providing exceptional customer support for our smart lock products, ensuring customer satisfaction, and addressing any technical issues that arise.

**Key Responsibilities:**
- Provide timely and effective support to customers via phone, email, and live chat.
- Troubleshoot and resolve technical issues related to smart locks.
- Educate customers about product features and usage.
- Collaborate with the technical team to address complex issues.
- Maintain accurate records of customer interactions and issues.

**Qualifications:**
- High school diploma or equivalent; a degree in a relevant field is a plus.
- Previous experience in customer service or technical support is preferred.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Passion for technology and smart home solutions.

**Benefits:**
- Competitive salary
- Opportunities for professional development
- A friendly and supportive work environment

If you are enthusiastic about technology and customer service, we would love to hear from you!

Responsibilities：

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent.
• Experience and knowledge in office system furniture or commercial carpet or interior design.
• Good contacts with interior Designer & Architect.
• Possess good interpersonal skills.
• At least 1 year of working experience in the related field is required.
• Preferably Entry Level specialized in Sales – Corporate or equivalent.

Job Functions:

• Collaborate with development teams to design, build, and maintain the Micro SaaS (Microservices as a Service)/LaaS (Logistic as a Service)/WMS (Warehouse Management System) website and its underlying platform components.
• Analyze and optimize web application performance to enhance overall user experience.
• Manage and maintain large-scale data suites on overseas cloud platforms, ensuring the stability and efficiency of data platforms and services.
• Monitor cloud resources, manage costs, and implement optimization strategies.
• Automating operations, performance tuning, troubleshooting and incident response, and cloud platform management

Education and Experience:

• Bachelor’s degree in computer science-related technical discipline, or equivalent practical experience; with minimal 2 years of working experience in Internet industry
• Proficiency in Java or TypeScript (Angular) for software development.
• Experience with K8S, Docker, SQL Server, MySQL, Redis, RocketMQ, and similar technologies.
• Familiarity with DevOps, SRE, and Scrum methodologies are plus.
• Experience in managing cloud platforms like Azure, AWS, or GCP.

Knowledge, Skills and Abilities

• Self-motivated, a good team player, and continuous improvement attitude
• Ability to read & communicate in Mandarin and English
• Good analytical and trouble-shooting skills.
• Effective communication skills and interpersonal skills.

Who We’re Looking For

Do you have a passion for writing and storytelling? Do you enjoy social media and staying updated on the latest apps, trends, platforms, and technology? Are you driven by seeing results from your work and constantly refining your approach to find the best solutions? If you are a self-starter who is curious, takes initiative, and enjoys working in a dynamic environment, you might be the right fit for us as a Digital Marketing Specialist.

Key Responsibilities

• Create engaging and compelling content across multiple platforms, both owned and paid.
• Develop and execute social media strategies, including calendar planning.
• Build and optimise landing pages to support digital campaigns.
• Regularly update websites and employ SEO best practices to improve search engine rankings.
• Compile, measure, and analyse performance data weekly and monthly to adjust content as needed for maximum results.
• Provide actionable insights based on data analysis, industry trends, and best practices.
• Identify and engage with influencers and key audiences to increase brand awareness.
• Develop new ideas and strategies to enhance the company's digital marketing efforts.

Collaboration

• Work closely with internal teams to generate consistent and engaging content.
• Collaborate cross-functionally with different departments to ensure effective communication and alignment on projects, acting as the key liaison to bring marketing initiatives to life.

About You (Key Requirements)

• Prior experience in creative content and social media marketing (internship or professional experience welcomed).
• Strong understanding of social media platforms and industry-standard digital marketing tools.
• Excellent writing and editing skills with an eye for detail and creative storytelling.
• Proficiency in photography/videography and basic design skills are a plus.
• Self-motivated with the ability to work independently and in a fast-paced environment.
• Positive attitude with strong communication skills and a collaborative approach.

About Us, The Health Collective (What we do, and why)

We aim to make meaningful differences through diverse health and wellness offerings. We achieve this by offering an integrated and holistic approach to health and wellness. We operate Chiropractic Singapore, City Osteopathy & Physiotherapy, and WeSmile Dental, totalling 13 centres conveniently located all around Singapore.

We welcome applications from fresh graduates who have relevant internship experience. All qualified candidates will be considered based on merit and experience

Our Client, a MNC with a global employee size of over 78,000, is an innovation and technology leader in industrial automation and digitalization.

Customer IT Product Training Administrator (6-month Contract / Renewable)

Overview:

Our Client would like to invite suitably experienced individual to join their team in the Customer Services department of Digital Industries. The ideal candidate will have an IT background and experience in project coordination. This role requires excellent communication skills and collaboration with external and internal stakeholders.

Key Responsibilities:

Drive the coordination of product trainings:

• Work closely with customers to schedule and enroll trainings
• Work closely with trainers to schedule and execute trainings
• Work with resources team to enable equipment and resources (meeting places, labs etc) for training
• Ensure compliance with established processes on data handling and processing
• Ensure flawless execution of training processes such as checks for subsidies, certificates of completion, attendance, testing, validation and reporting
• Enable timely escalation of issues and diligent management reporting of KPIs
• Work with government agencies to provide required reporting of training KPIs and status updates
• Coordinate the requirements of onboarding new/updated trainings with the respective stakeholders – both internal and external.

Job Requirements :

• Good grasp of IT business processes and best practices.
• SAP/ERP Knowledge: Familiarity with SAP/ERP systems (optional)
• Project Management: Proven experience in coordinating IT projects, including planning, execution, and delivery is a plus
• Excellent communication skills (English and local language)
• Strong organizational skills and attention to detail.
• Ability to work collaboratively with cross-functional teams.
• Problem-solving mindset with the ability to think critically and provide solutions.

Other Information

Working Location : Near Potong Pasir MRT

Working Hours : 5 Day Week / 9 am – 6 pm (Hybrid)

MRT Potong Pasir / SBS Bus : 8, 61, 64, 65, 90, 125, 151, 154

Please forward your resume in editable docx / text / rtf format to [email protected] or whatsapp 91396248 for a brief discussion.

Thank You!

Angelina Lim (Reg : R1101664 / EA Lic : 97C4989)

Responsibilities :

· Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention and other network component policies.

· Analyze and prioritize vulnerabilities based on severity, potential impact and business risk, and collaborate with relevant teams to implement effective mitigation strategies.

· Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.

· Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.

· Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.

· Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.

· Report all security incidents to the home office and work with corporate IT on response and resolution strategy.

· Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.

· Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.

· Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.

· Stay up to date with the latest cybersecurity threats, attack techniques and incident response strategies.

Requirements :

• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as:

- CompTIA Security+

- Certified Information Systems Auditor (CISA)

- Certified Information Security Manager (CISM)

- Certified Information Systems Security Professional (CISSP)

• Degree in Computer Science/Information Technology or equivalent.
• 3+ years of experience in a cyber or information security management role.
• Proficiency in utilizing industry-standard tools for vulnerability scanning, assessment, and penetration testing.
• Excellent problem-solving skills and the ability to think critically under pressure.
• Effective communication and interpersonal skills, with the ability to collaborate across teams and convey technical concepts to non-technical stakeholders.
• Proven track record of staying current with evolving cybersecurity threats and best practices.

This position requires working in shifts.
Availability to work on weekends (Saturday and Sunday) and night shifts as required to ensure continuous coverage and support for customers.
You will work in accordance with the 3 shifts of 9 hours (1 hour overlap between shifts) to handle security incidents - investigate and provide security solutions. (The shift time may vary based on the project.)

We will be implementing an allowance claim for night shifts as follows:
Night Shift 1: SGD 15
Night Shift 2: SGD 20
Additionally, we will provide meal allowance for night shift 1 & 2.

3 Shift:
Day shift: 6.30am to 3.30pm
Night Shift 1: 2pm till 11pm
Night Shift 2: 10.30 pm till 7.30am

Responsibilities:

• Utilize cloud monitoring tools and dashboards to oversee the performance, availability, and health of cloud-based systems and services.
• Implement and customize monitoring solutions to ensure optimal visibility into cloud resources.
• Respond promptly to alerts generated by cloud monitoring tools, investigating and resolving incidents affecting cloud-based applications and infrastructure.
• Collaborate with cloud service providers to address and resolve platform-specific issues.
• Develop and implement automation scripts to streamline routine tasks, enhance efficiency, and support the scalability of cloud infrastructure.
• Contribute to the development and maintenance of Infrastructure as Code (IaC) scripts for provisioning and managing cloud resources.
• Ensure cloud environments adhere to security best practices and compliance requirements.
• Participate in security incident response and contribute to the ongoing improvement of cloud security measures.
• Maintain accurate documentation of cloud configurations, procedures, and troubleshooting steps.
• Update documentation to reflect changes in cloud-based services.
• Work closely with DevOps and development teams to understand application requirements and optimize cloud infrastructure to meet performance expectations.
• Monitor and analyze cloud resource usage to identify opportunities for cost optimization.
• Recommend and implement efficiency improvements to optimize cloud spending.

Qualifications:

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Basic experience working with cloud platforms such as AWS, Azure, or Google Cloud.
• Proficient in using cloud-native monitoring tools and dashboards.
• Strong scripting skills (e.g., Python, PowerShell) for automating cloud management tasks.
• Familiarity with Infrastructure as Code (IaC) concepts and tools.
• Understanding of cloud security principles and best practices.
• Knowledge of compliance standards relevant to cloud environments.
• Excellent communication skills with the ability to convey technical information to both technical and non-technical stakeholders.
• Ability to collaborate effectively with cross-functional teams and external cloud service providers.
• Flexibility to adapt to changes in cloud services, technologies, and industry best practices.
• Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect may be advantageous.

IT Infra & Network Engineer – YK

☑ Basic $ 4500 - 6500 + Transport Allowances $350 - $1050 ( Own Transport ) + OT Pay + Standby Allow + AWS + High Variable Bonus

☑ 5 Days, Flexi Hours – 24/7 standby once a month, $120/pay

☑ Location: Central

☑ Healthcare MNC - Medical Device & Equipment Manufacturer

☑ Good Benefits & Career Prospect

Job Responsibilities:

• Install and upgrade Windows OS and software.
• Troubleshoot and resolve network and system issues.
• Manage user accounts, permissions, and backups.
• Support IT projects, including ERP implementation.
• Provide technical support for hardware, software, and networking.
• Collaborate with external vendors for issue resolution.

Job Requirement:

• Bachelor's degree in Computer Science or related field.
• Min 1 – 3 years of IT support experience.
• Proficient in Windows OS, Office 365, and Active Directory.
• Strong troubleshooting and problem-solving skills.
• Experience with PACS, SQL, and network security is a plus

Interested applicants are welcome to apply with updated Resume/CV or email to [email protected]

Only shortlisted candidate will be notified

Yvette Kam Soo Leng

Registration: R22107492

Why Join Us?

• Dynamic work environment with opportunities for growth.
• Collaborate with a global team and make a real impact.

We are looking to hire a skilled IT support engineer to assist our clients with all IT-related technical support issues. As an IT support engineer, you will meet with clients to determine the nature of the problem, diagnose hardware or software issues, provide effective assistance, and maintain strong customer relationships. You may also be required to install new software applications and train clients on proper application use.

To ensure success as an IT support engineer, you should have in-depth knowledge of business software and hardware systems, excellent troubleshooting skills, and high-level interpersonal skills. Ultimately, a top-class IT support engineer resolves all IT issues quickly and effectively while maintaining a good relationship with the client.

Job Highlights

• Helpdesk support
• Networking and Network cabling
• CCTV Installation and Support

IT Support Engineer Requirements:

• Bachelor’s degree in information technology or computer science.
• Proven work experience as a technical support engineer.
• Knowledge of Network switches and NVRs
• Knowledge of computer hardware and networking systems.
• Good time management skills.
• Good interpersonal skills.
• Ability to troubleshoot complex hardware and software issues.
• Excellent written and verbal communication skills.