Total 8 Senior Executive it technician job vacancies in D11 Novena, Thomson, Watten Estate

[Job ID: 779284]

Responsibilities:

• Support the Manager to drive performance and service quality in the call centres across the Organization through call and email audits, as well as from patients’ feedback
• Identify any tasks/ processes that have the potential to be improved and automated by harnessing technology
• Drive the usage of Customer Relationship Management system will be one of the key deliverables
• Ensure proper and systematic documentation of Call Centre work processes and develop Robotic Process Automation (RPA) to automate these work processes
• Participate in workgroups to drive change and bring joy at work
• Any other ad hoc duties assigned

Requirements:

• Minimum 1 year of experience in automation projects and software/tools
• Passionate in boosting efficiency through streamlining and automating work processes to drive productivity
• Strong communication and interpersonal skills
• Systematic with a high degree of initiative
• Collaborative and able to work in a dynamic, fast-paced and diverse environment
• A team player who enjoys working with people
• Previous experience in Call Centre
• Experience in automation tools such as Blue Prism and UiPath

We are regret that only shortlisted candidate will be notified.
However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Voon Jie Ying
EA Personnel Reg. No.: R1872434
EA Licence No.: 07C5771

Immediate 1 Year project assignment renewable for Singaporean to join as IT Systems Executive at Changi Airport work location

Open to Diploma in IT graduates without work experience who are willing to learn on job + like to work 12hrs rotating shift in Airport environment.

Ideal Candidate should possess 2-3yrs in IT systems support role, enjoys working on 12hours rotating shift , Trained or certified in Windows Server, UNIX/LINUX, VM and ITIL to apply this role.

Attractive Basic Salary + Shift Allowance + Completion Bonus + HP Claim

Job Duties:

1. Provide and handle L1 IT helpdesk support and onsite resolution, e.g. log incident, diagnosing problems and troubleshooting independently (e.g. desktop/ technical support services & equipment) for its hardware, software and connectivity issue
2. Replacing of faulty end point, repairing, imaging and configuring of touchpoint devices for the daily operation maintenance
3. Conduct regular preventive maintenance checks and upgrading of touchpoint devices
4. Managing touchpoint inventory movement tracking and records
5. Maintaining the efficiency of working tools and equipment
6. Assist projects related issue via project manager for the ad hoc works of add, remove and relocation of touchpoint devices and its documentations like PTW, MOS, drawings and etc.
7. Any other tasks as assigned
8. Must be comfortable to deal with 10kg devices and climbing of ladder
9. Dedicated and good team player with positive attitude
10. Perform 24x7 Shiftwork

Job Requirements:

1. Min Nitec /Diploma in IT Qualifications + 2 -3 yrs of IT Systems support work experience
2. Open to Local Diploma in IT graduate without work experience but positive & willing to learn.
3. Enjoy working on 12hrs rotating shift duties & flexible to do OT when required
4. Motivated individual with challenger spirit and leadership are strongly encouraged to apply.
5. Exceptional troubleshooting and customer-handling skills would be advantageous.
6. Proactive and responsive on all assigned tasks and incidents and follow up
7. Those who can start immediate is at an advantage

Immediate 1 Year project assignment renewable for Singaporean to join as IT Systems Executive at Changi Airport work location.

Open to Diploma in IT graduates without work experience who are willing to learn on job + like to work 12hrs rotating shift in Airport environment.

Ideal Candidate should possess 2-3yrs in IT systems support role, enjoys working on 12hours rotating shift , Trained or certified in Windows Server, UNIX/LINUX, VM and ITIL to apply this role.

Attractive Basic Salary + Shift Allowance + Completion Bonus + HP Claim

Job Duties:

1. Provide and handle IT helpdesk support and onsite resolution, e.g. log incident, diagnosing problems and troubleshooting independently (e.g. desktop/ technical support services & equipment) for its hardware, software and connectivity issue
2. Replacing of faulty end point, repairing, imaging and configuring of touchpoint devices for the daily operation maintenance
3. Conduct regular preventive maintenance checks and upgrading of touchpoint devices
4. Managing touchpoint inventory movement tracking and records
5. Maintaining the efficiency of working tools and equipment
6. Assist projects related issue via project manager for the ad hoc works of add, remove and relocation of touchpoint devices and its documentations like PTW, MOS, drawings and etc.
7. Any other tasks as assigned
8. Must be comfortable to deal with 10kg devices and climbing of ladder
9. Dedicated and good team player with positive attitude
10. Perform 24x7 Shiftwork

Job Requirements:

1. Min Nitec /Diploma in IT Qualifications + 2 -3 yrs of IT Systems support work experience
2. Open to Local Diploma in IT graduate without work experience but positive & willing to learn.
3. Enjoy working on 12hrs rotating shift duties & flexible to do OT when required
4. Motivated individual with challenger spirit and leadership are strongly encouraged to apply.
5. Exceptional troubleshooting and customer-handling skills would be advantageous.
6. Proactive and responsive on all assigned tasks and incidents and follow up
7. Those who can start immediate is at an advantage

1. Oversee the maintenance, upgrade, and security of all IT systems onboard vessels, ensuring smooth operations.
2. Manage onboard network infrastructure including LAN, WAN, and satellite connections, ensuring uninterrupted connectivity.
3. \Implement and maintain cybersecurity measures to protect vessel systems and data from cyber threats.
4. Coordinate software installations, updates, and hardware repairs to ensure optimal performance of all IT equipment onboard.
5. Data Management: Manage data storage, backup, and retrieval systems, ensuring the integrity and availability of critical data onboard.
6. Communication Systems: Manage communication systems onboard, including email, VoIP, and other communication platforms.
7. Training and Support: Provide training and technical support to vessel crew members to ensure they can effectively use IT systems onboard.
8. Vendor Management: Coordinate with external vendors for IT-related services, equipment procurement, and support as needed.
9. Compliance and Regulations: Ensure that IT systems onboard vessels comply with relevant regulations and industry standards, such as IMO regulations and ISM Code requirements.
10. Risk Assessment and Mitigation: Identify IT-related risks onboard vessels and develop strategies to mitigate them, ensuring the safety and security of onboard operations.

Requirements for a Vessel IT Executive:

1. Technical Expertise: Strong technical skills in IT infrastructure, networking, cybersecurity, and software/hardware maintenance.
2. Maritime Industry Knowledge: Understanding of the unique challenges and requirements of IT systems in the maritime industry, including knowledge of maritime communication protocols and regulations.
3. Problem-Solving Skills: Ability to troubleshoot IT issues onboard vessels and develop effective solutions in a maritime environment with limited resources.
4. Communication Skills: Effective communication skills to interact with vessel crew members, shore-based personnel, and external vendors.
5. Diploma in related Field with 3 to 4 years working experience in the maritime industy

Clarence Koh

R1552376

[Order Number: 402720]

Responsibilities

• Assists day-to-day operation by picking up the phone calls/email/walk-ins/ticketing system to understand user’s enquiries/request, provide IT support and perform troubleshooting or escalate to the relevant PIC, or provide alternatives to resolves the cases.
• Ad-hoc duties such as software installation, clone laptops, inventory checks, disposal etc.
• Managing Apple, I-pad devices (e.g., new set up configurations, delete terminations, device broken, lost, unlock device, password reset, software and iOS update etc.)
• Keep records of user interactions and progressions on the case (Call logging)
• Doing Administrative work (example: Filing, preparing paper works, generate report daily, weekly, monthly)
• Any other tasks (included weekend tasks) that maybe assigned by the superior

Requirements

• Candidate must possess at least a Diploma in IT
• Candidate must have at least 2 years of relevant experience

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

EA Personnel Name: Lim Lai Xin

EA Personnel Reg. no.: R2197913

EA License no.: 07C5771

[Order Number: 402720]

Responsibilities

• Assists day-to-day operation by picking up the phone calls/email/walk-ins/ticketing system to understand user’s enquiries/request, provide IT support and perform troubleshooting or escalate to the relevant PIC, or provide alternatives to resolves the cases.
• Ad-hoc duties such as software installation, clone laptops, inventory checks, disposal etc.
• Managing Apple, I-pad devices (e.g., new set up configurations, delete terminations, device broken, lost, unlock device, password reset, software and iOS update etc.)
• Keep records of user interactions and progressions on the case (Call logging)
• Doing Administrative work (example: Filing, preparing paper works, generate report daily, weekly, monthly)
• Any other tasks (included weekend tasks) that maybe assigned by the superior

Requirements

• Candidate must possess at least a Diploma in IT or any other related field
• Candidate must have at least 2 years of relavent experience

To Apply, please kindly email your updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

EA Personnel Name: Lim Lai Xin

EA Personnel Reg. no.: R2197913

EA License no.: 07C5771

MAIN DUTIES AND RESPONSIBILITIES:

To learn the use of the organization’s PCO/Membership application

1. Advocacy: Advocates for PCO/Membership application use and champion its benefits (workflow improvement, efficiency and improved outcomes), features, and advantages to both management and end users.

2. User Support & Trouble-shooting: Provide hands-on support to end users. Assist users in understanding and using the PCO/Membership application, responding to queries, resolving issues, helping with troubleshooting, and escalating complex issues to PCO/Membership developer when necessary.

3. Training & Documentation: Develop and deliver training programs (workshops, tutorials, one-on-one sessions) or materials (creation of user-guides, FAQ) for user proficiency.

4. Feedback Collection: Gather feedback from users regarding their experiences with the application. Collect suggestions, feature requests, and any concerns that users may have and relay this feedback to the PCO/Membership technical/ development team.

5. Change Management: Help manage the process of transitioning to a new application or adopting changes and updates to the existing application. This includes engaging stakeholders, communication, managing expectations, and addressing user resistance.

6. Data Management, Data Quality and Standards: Responsible for developing the data management policy, system configuration, housekeeping of data, merging of profiles and duplicates, deletion of unrequired data, and enforcing data quality and consistency (data entry and checks).

7. Monitoring and Reporting: Keep track of key performance indicators (KPIs) related to the application's usage and success and regularly reporting on these metrics to management and stakeholders to measure the application's impact.

8. Customization and Configuration: Depending on the PCO/Membership flexibility, help tailor the software to meet specific departmental or organizational needs (with PCO/Membership developer USA), ensuring that it aligns with user requirements.

9.Evaluation and Feedback Loop: Participate in reviews and evaluations to assess the PCO/Membership’s impact, gather lessons learned, and recommend improvements.

10. Carry out additional responsibilities when assigned by immediate supervisor and/or pastors in Barker Road Methodist Church

QUALIFICATIONS

• Diploma in Computer / Information Communications Technology

RELEVANT EXPERIENCE AND SKILLSETS

• 3 - 4 years of relevant experience in IT Administration, Database Administration, End-User Support
• Proficient in Membership Software applications
• Able to work independently under minimal supervision
• Able to communicate effectively with all levels of staff
• An innovative team player, self-motivated, and pro-active

VES (Veterinary Emergency & Speciality) Hospital is the first full service Veterinary Hospital offering Specialist Veterinary and Emergency Care 24/7 in Singapore. We invite registered Senior Veterinary Technician(s) to join us.

You will be working alongside and be supported by a multi-disciplinary team that includes specialists and referral clinicians in Diagnostic Imaging, Surgery, Anaesthesiology, Internal Medicine, Cardiology, Ophthalmology, Neurology and Critical Care. Equipment in our renovated facilities includes digital radiography, ultrasound, echocardiography, C-arm, CT scan, MRI in house, rigid and flexible endoscopy, dedicated ICU and advanced monitoring and in-house laboratory.

Responsibilities

• Be the extra eyes, ears and hands for the veterinarian to ensure the best quality pet care and to maximize the veterinarian’s productivity.
• Lead communications with veterinarians and veterinary medical team to maintain the flow of pets.
• Provide professional, efficient and exceptional service at all times. This includes performing procedures that do not require veterinarian assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets.
• Obtain relevant information and history from clients to maintain proper and complete medical charts.
• Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols while maintaining clean, sterile and organized treatment areas, exams rooms and labs.
• Educate clients about preventive care, pet health needs, any diagnosis or treatment, hospital services and other related matters.
• Assist with surgery as applicable.
• Utilize technical skills within mandated regulations regarding duties of credential veterinary technicians.

Connect with us if you have the following credentials:

• Degree, Diploma or certification (American/ Australian) in veterinary technology/ nursing relevant studies.
• Registration with professional veterinary associations (American/ Australian/ British/ Canadian).
• Minimal 5 years of work experience in anesthesia/ cardiology/ internal medicine/ oncology /radiology/ ECC.
• 3 years prior team management experience.
• A team player with excellent interpersonal and communication skills.

Do note that only shortlisted candidates will notified.