Total 20,909 it technician job vacancies in Singapore

NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit ncs.co.

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

As a Senior Desktop Engineer, the broad area of your job responsibilities will cover the following:

· Ability to guide the team and resolve incident escalated by Desktop Support Assistant in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

· Performed Desktop Support services to users

· This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

· Perform imaging/re-imaging

· Perform asset inventories

· Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

· Updates Incident records

· Creates and updates work instructions (where necessary)

· Document standards and procedures (where necessary)

Ideal candidate should possess the following:

· Min 2 years’ Service Desk front and back-office experience with experience in leading a team

· Experience in managing virtual team

· Strong people management and leadership skills

· Strong analytical and project management skills

Responsibilities:

· Manage the performance of services and ensure that Service Levels are achieved for Security and Access Control Systems

· Assist to formulate ITSM policies and processes

· Management of IT and cyber incidents and notifications

· Engaging the customer and/or vendors to ensure the smooth delivery of services when required

· Communicate effectively on technical and business issues to both internal team members and customer

· Engage customer proactively and provide timely response or updates to customer, where required.

· Provide Service Performance Reports at agreed schedule

· Oversee and control the efficiency of the Systems Operations

· Plan and execute operations and new projects

· Lead and mentor a team of engineers in the operations and support of both the IT and OT systems.

· Ensure that all processes and procedures are followed

· Lead troubleshooting efforts for complex environments to identify and eliminate network or system configuration issues

· Lead the troubleshooting and performing of root causes failure analysis for infrastructures issues

· Accountable and manage change management, patch management and configuration management for system operations

· Handle and manage major incidents and ensure that incidents are closed within SLA.

Requirements:

· At least 8 years’ experience in IT Service Management

· Preference to have experience in handling Security and Access Control Systems or related fields.

· ITIL 4 certification

· Diploma and above in IT / Software / Engineering fields

· Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of services

· Good communication skills, keen to learn and a team player

· Experience with contract and vendor management

· Ability to work independently, plan and provide system solution

· Ability to manage stakeholders and vendors

Responsibilities:

• Providing IT technical support and managing of office network/system. 
• Monitoring and managing of system security. 
• Overseeing tech refresh of office IT systems. 
• Responsible for patches and updating of IT framework. 
• Monitoring and managing of IT inventory hardware and software licenses. 
• Participation and supporting IT upgrading projects. 
• Analyzing, monitoring and providing reports on IT infrastructure.

Requirements: 

• Preferably 1 – 2 years of relevant experience in the IT industry 
• Diploma or Degree in Information Technology or related qualification 
• Familiar with different operating systems including Windows and Mac environment 
• Knowledge in Privileged Account Security solution will be an added advantage 
• Self-motivated and able to work in a team to deliver results

Position Overview

The IT Security Operations Analyst role’s is to safeguard the organization’s IT systems and data. This role requires the candidate's active participation in the implementation of security policies and procedures, the monitoring and analysis of security events and the maintenance of security tools. Other responsibilities are to identify, investigate and resolve any security threats, vulnerabilities and incidents. The candidate must keep up to date with the latest security trends, have excellent communication and problem-solving skills and have a deep understanding of security principles and technologies. The individual will have a functional role in mentoring other team members and share the off-hour support responsibilities.

Responsibilities

1. Monitor, maintain, and analyze network and computers for unusual activity or suspicious behavior by reviewing information security logs.
2. Manage and resolve security Level 2 support tickets per defined SLAs
3. Investigate and analyze security incidents to determine root cause and impact.
4. Report compliance failures to management for immediate remediation.
5. Responsible for the effective management of the organization’s Crowdstrike Falcon Admin Console.

• Deploy Crowdstrike Falcon EDR detection agent on all corporate devices.
• Ensure coverage of malware detection for all managed EDR Agent capable devices.
• Migrate existing server agents from alert-only mode to blocking mode.
• Provide EDR escalation support for agents already installed

1. Assist and collaborate with the Information Security Group and coordinate with IT Infrastructure on the following:

• IT Threats and Vulnerabilities Assessments, Protection, and Remediation
• IT security patch management follow-up and reporting
• Firewall rule documentation, review, and approval
• Promote within IT Infrastructure the proper Security controls aligned with the IT Security Program
• Validate and maintain operational security documentation.

1. Continuously assess the current Security Posture and provide recommendations for remediation and prevention of security incidents.
2. Collaborate with cross-functional teams to implement security solutions and technologies.
3. Stay up to date with industry trends and emerging security threats to proactively address potential risks.
4. Assist in the deployment of new security systems.
5. Participate in security audits and assessments to ensure compliance with regulations and standards.
6. Understand the dark and deep web ecosystem.
7. Manage and support the following applications:

• Palo Alto/Firewall
• Network security (Micro-segmentation)

1. Perform other duties as required

Qualifications and Experience

• Bachelor’s degree in Cybersecurity Engineering or Computer Sciences
• Strong professional experience in information security with a focus on security operations and technical support
• Strong Experience with Palo Alto and Crowdstrike platform
• Experience with VPN, SSL and other encryption technologies
• Good knowledge of server, workstation, and Active Directory technologies that impact security controls
• Deep understanding of TCP/IP, DNS and common network services
• Experience with security frameworks and compliance requirements such as GDPR, ISO 27001, NIST 800 and PCI DSS.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Description: Assistant IT Manager

Responsibilities

• Analyse business, work with key business stakeholders to incorporate IT applications and operation processes with technology solutions.
• Project management, tracking, monitoring and status reporting to stakeholders. Defining deliverables, resources and workplans for projects. Ensuring the timely delivery of projects.
• Assist the department head in organising, planning and implementing IT strategies.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Responsible for tasks related to IT operations, governance and risk management.
• Manage a team to ensure smooth running of daily IT operations, ensuring timely resolution of issues, fulfilment of requests and provision of IT related information.
• Manage vendors and suppliers to ensure deliverables, cost effectiveness and timeliness of services/ products.
• Any other duties assigned.

Requirements

• Relevant working experience with IT Infrastructures and application support.
• Experience in Point of Sales (POS) and ERP systems like SAP and Navision/MS Dynamics is preferred.
• Strong technical skills and knowledge in IT infrastructure areas which includes Microsoft 365 Implementations and Deployments, Directory Services (e.g. Microsoft Active Directory), messaging and collaboration technologies (e.g. Microsoft Teams), Network infrastructure (e.g. LAN and WAN network routing). Familiarity with Microsoft Azure, AWS cloud infrastructure would be advantageous.
• Experience in setting up ticketing systems like JIRA, DevOps, etc
• Candidates proficient in Mandarin and French are preferred to support openings in North Asia and Europe.
• Process-oriented and good problem-solving skills.
• Excellent organisational skills, meticulous and attention to details.
• Ability to manage multiple tasks and support different projects simultaneously and respond to changing deadlines and priorities.
• Performance-driven balanced with ability to collaborate effectively in a cross-functional team.
• Good interpersonal and communication skills, meticulous, proactive, demonstrates ability to achieve results, excellent customer handling skills and teamwork.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Service Technician - (CCTV & Smart Door Systems) - Class 3

Working Days: 5.5 days

Working Hours: Mon-Fri 9am-6pm , Sat 9am-1pm

Location: Nicoll Highway

Salary: $2500 - $3000 + OT (If required)

Responsibilities & Duties:

• Installing CCTV / Electrical Wiring / Cabling installation/ Door Access System/Smart Home System.
• Servicing and maintaining of company product at customer place.
• Be able to work across multiple teams to get things done
• Perform any other ad-hoc duties as designed.

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is from Oil and Gas industry, a local leading player. They are looking for a Maintenance Technician for the next phase of their business. They are located in West.

Duties:

• Perform preventive, predictive, and corrective maintenance tasks as directed, and update the CMMS database.
• Maintain rotating and static equipment, plant piping, and structural support systems.
• Respond to and resolve equipment malfunctions, ensuring minimal downtime.
• Determine necessary materials, tools, and methods for safe maintenance tasks.
• Conduct machinery condition monitoring and field data collection with the production team.
• Ensure operational efficiency of all plant valves and mechanical components, including control and plant valve maintenance.
• Supervise in-house contractors and vendors, ensuring safety protocols are followed.
• Collaborate with the production team on mechanical system testing and troubleshooting.
• Take on additional tasks or responsibilities as assigned.
• Perform valve line-up and LOTO for maintenance preparations.
• Participate in the Company's Emergency Response Team (CERT) with assigned roles.

Requirements

• Nitec in Engineering related field.
• Min 5 years’ experience in Oil & Gas or Petrochemical industry
• Experience in troubleshooting of mechanical/ machinery systems

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Responsibilities:

• Perform troubleshooting, repair, overhaul of aircraft engines
• Dismantle aircraft engines
• Testing and maintenance of engine equipment
• Perform simple operational checks on aircraft system

Other Information

• Tertiary Education in any Engineering Field
• Has Strong Passion for Aerospace Industry
• Able to commit for long term

If you're ready for an exciting challenge and want to be part of a forward-thinking team, apply today!

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to [email protected] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan (Gwen) | EA Personnel No: R1767800

Technician (Security Products) - Training Provided

• Install, repair, and maintain safes and vaults
• Install mechanical and electronic locking devices etc
• Provide customer service by communicating with clients, understanding their needs, and ensuring their satisfaction with the company services.

Qualifications:

• Have some experiences in installation and repair related area (can be different industries) etc as product & technical training will be provided
• Proficiency with basic hand tools and equipment
• Valid driver’s license as company van will be provided

Location: Central East

Salary: $2500 to $3500 + allowance etc

Interested candidates are welcome to email resume to [email protected] and CC to [email protected]

Information

1. Salary range: Up to $3,500
2. Shift pattern : 3 rotating shift (3 rest day every 2 weeks)
3. Working hours: Morning: 7am-4pm; Afternoon: 2pm -11pm; Night:10.30pm-7.30am (Night- $14/night)

Responsibilities:

• Attending to customers' enquiries, needs and complaints
• Perform breakdown technical support and maintenance for M&E services, plumbing & sanitary services, Aircon servicing and maintenance, ACMV systems, chillers, and electrical control
• Handling works at Commercial Buildings

Requirements:

• ITE/Diploma in Mechanical / Electrical or related field
• Experience in Facilities Management will be an added advantage
• No experience is welcome to apply

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Roles & Responsibilities

Responsible for carrying out daily pest control activities according to operational schedule

Monitors and responds to customers’ feedback

Provides oral and written feedback on work activities

Uses equipment, chemicals, and pesticide/insecticide products

Performs any other related duties as instructed by the immediate superior.

Requirements

Must possess an NEA Vector Control License & Singapore Class 3 driving license

Physical fit to carry out the works.

Candidates with no experience are welcome to apply

Our client a leading player in industrial packaging products and services. Due to business needs, they are now recruiting a Manufacturing Quality Technicianto be part of their Quality Management Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Manufacturing Quality Technician:

• Monitor and improve process flows to enhance efficiency.
• Conduct quality checks to ensure products meet set standards.
• Ensure only top-quality products are delivered to customers.

Requirements:

• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• MNC Company
• Salary $2500 - $3000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tai Seng
• Working hours: Normal Working Hours

Job Responsibilities:

• Install electrical appliances, using hand tools or measuring instruments
• Build, calibrate, maintain, troubleshoot, or repair electrical or mechanical instruments
• Inspect electrical appliances for quality control and assurance
• Identify solutions to on-site technical design problems involving electrical and mechanical systems equipment
• Submit daily task reports
• Conduct basis user-training to customers
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum GCE ‘O’ level
• Knowledge in servicing home appliances will be an added advantage
• Possess Class 3 driving license with own vehicle will be an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities:

1. Operate and monitor assembly line machinery, ensuring efficient performance and smooth operations during shifts.
2. Perform routine maintenance and address mechanical and electrical issues to minimize downtime.
3. Conduct regular inspections and preventive maintenance to identify potential malfunctions.
4. Collaborate with cross-functional teams to enhance quality, productivity, and cost efficiency through process improvements.
5. Provide training to operators on the operation and maintenance of automated equipment, ensuring adherence to quality standards.

Other Information

• Minimum Tertiary education in any Engineering field
• No experience required as training will be provided
• Able to work in clean room environment
• Comfortable in wearing jump-suit

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to [email protected] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan (Gwen) | EA Personnel No: R1767800

Benefits

1. Competitive Compensation: Base salary between $2,000 - $3,000, plus annual performance bonuses and medical benefits.
2. Company Vehicle Provided: Use of a company vehicle for all work-related tasks.
3. Professional Growth: Hands-on training provided for smart lock installation and maintenance.
4. Work-Life Balance: Structured 5-day work week with a mix of weekdays and weekends.
5. All-Singapore Travel: Work on-site across Singapore with a home base at Woodlands.

Job Description

Join our team as a Smart Lock Installation Technician, where you’ll play a key role in providing secure and convenient solutions to our customers. You’ll travel across Singapore to install and troubleshoot smart lock products, ensuring high standards in service and customer satisfaction. In this role, you’ll be responsible for maintaining a professional demeanor while conducting installations, providing user training, and addressing maintenance needs.

Roles & Responsibilities

• Travel to customer locations to install, troubleshoot, and maintain smart lock systems.
• Provide thorough product training to customers and test lock functionality post-installation.
• Adhere to a daily schedule, ensuring timely completion of assigned tasks.
• Maintain a positive and professional attitude during all customer interactions.
• Ensure all work meets company installation and repair standards.
• Accurately document all installation, repair, and maintenance activities.
• Manage and replenish equipment and spare parts as needed.
• Perform basic upkeep of the company vehicle.
• Handle other ad-hoc tasks as required by the company.

Requirements

• Experience in diagnosing and troubleshooting mechanical and electrical systems.
• Ability to read and interpret technical manuals and diagrams.
• Flexible schedule, including shifts on weekends and evenings as needed.
• Valid Class 3 driver’s license (company vehicle provided).
• Previous experience in electrical work, carpentry, or lock installation is an advantage.
• Ability to manage urgent and ad-hoc customer appointments as needed.

Additional Information

• Location: Singapore-wide travel (office base at 39 Woodlands Cl)
• Working Days/Hours: 5-day work week (4 weekdays + 1 weekend), 8:30am - 6:00pm
• Other Requirements: Comfortable with standby duties and daily reporting to the office.

Job Duties:

• Utilizes routine work orders, schematics, wiring diagrams, parts and wire lists, written and/or verbal instructions to build, repair and/or test electrical, electro-mechanical, vacuum, pneumatic assemblies, subassemblies and components.
• Performs electro-mechanical assembly operations, troubleshooting and repair. Identifies and corrects errors.
• Observes all safety standards. Maintains a secure, safe, clean and healthy work environment. Attends required health and safety training and follows safety and security policies, procedures and practices. Promptly reports accidents, injuries, safety hazards, or emergencies to supervisor or Safety dept. Follows operating instructions, uses protective equipment when required, and uses equipment and materials properly. Actively strives to prevent accidents and injuries.
• Utilizes test fixtures, electronic measurement equipment, leak detectors, and/or vacuum pumps to test assemblies, subassemblies and components. Enters data on computer terminal, such as progress, work expense and labor details. May perform computer programming, repair or software installs.
• Details finished work. Receives parts and performs audits to ensure all necessary parts are available to perform built, test and repair. Inspects parts for defects. Troubleshoots and improves processes and involved in test.

AM Shift (7AM to 430PM)

PM Shift (430PM to 130AM)

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

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Primary Duties

• Assist in the maintenance of mechanical, electrical installations and equipment.
• Carry out routine inspection and servicing of the hospital's mechanical and electrical installations, building and associated facilities, air conditioning units, plumbing and sanitary systems and equipment.
• Undertake and assist the Project Department on renovation work when necessary.
• To assist the maintenance engineer in the management and maintenance of the hospital building
• To assist the maintenance engineer to plan, coordinate and oversee ad hoc maintenance work, whether carried out by in-house or by external contractors.

Requirements

• At least a NITEC or Higher NITEC in Air-conditioning / Electrical / Mechanical / Mechantronics / Building Services with minimum 2 to 3 years of experience, preferably in a hospital environment
• Strong knowledge in mechanical, electrical, air - conditioning or building services
• Good with computer skills
• Able to work rotating shifts/night, 5 days work week

• Position: IT Field Service Engineer (Maintenance support/Network / Hardware issues – IBM/ DELL/ HP)
• Location: Ubi Techpark
• Working hours: 5 days work week; Monday to Friday: 9am - 6pm
• Salary (commensurate with experience): Gross up to $6000 (Basic up to $5500 + OT) + AWS + Allowance for mobile phone; Education Subsidy if applicable + Group Medical Plan
• Duration: Permanent
• Industry: Information & Communications Technology (ICT)

Main Responsibilities:

• Provide post sales maintenance support on servers/storage (IBM/HP/DELL/SUN) and operating systems (Linux/Unix/Windows) at customer locations;
• Troubleshooting and replacement of hardware;
• Troubleshooting of operating system;
• Handling of hardware migration/implementation project;
• Perform preventive and proactive maintenance;
• Escalation and management of complex issues.

Requirements:

• Diploma holder or above in Computer Engineering/Science or related discipline;
• Possessed at least 3 years of experience in IT hardware maintenance service on server, network and storage preventive.
• Strong server and storage hardware configuration knowledge will be an advantage;
• Be a quick learner in acquiring new system skills and working with new technologies;
• Capable of using operating systems: Microsoft Windows, Unix, ESX, and Linux are preferable;
• Proficiency in solving computer hardware related issues for IBM, DELL, and HP;
• Able to provide no office hour’s standby and support service

Email your resume to [email protected]

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Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Offer on-site services, including deployment, testing and preparation of documentation.
• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Be available for standby support to manage 24/7 maintenance calls.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ IT support experience.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

You will be supporting warehouse management and data collection projects.

Job description:

• Support projects and running tasks in compliance with Field Operations processes.
• Manage vendor requests, warehouse inventory, and timely delivery of devices and equipment.
• Communicate and collaborate with internal teams/external partners to manage vendor requests, warehouse inventory, etc.
• Review collection data and facilitate performance reporting.
• Develop documentation and drive process improvements.

Requirements:

• Experience in warehouse management.
• Possesses operations, project management and inventory management skillsets.
• Ability to follow instructions and protocols.
• Self-driven individual with excellent time and project management skills and sense of urgency.
• Be willing to manage physical hardware/equipment by arranging calibration, mantaining inventory records
• Detail-oriented with excellent organizational skills and the ability to manage large datasets.

Responsibilities:

• Provide end-user support, ensuring smooth operations and addressing user concerns.
• Assist in operating system migrations and related support activities.
• Perform troubleshooting and diagnostics for hardware and software issues.
• Resolve issues related to the supported end-user equipment and software.
• Install necessary software and applications on devices.
• Maintain accurate and timely documentation using the IT Service Management tool.
• Ensure timely resolution of incidents, adhering to SLA requirements.
• Adjust application settings to meet specific environment needs.
• Relocate computer devices and peripherals as required.
• Set up application profiles for end users.
• Provide proactive updates and follow-ups to end users.
• Guide end users on necessary tasks and procedures.
• Perform other ad-hoc tasks as assigned

Requirement:

• Diploma or equivalent professional education in Information Technology or related
• At least 1 years of related working experience

To apply, please visit www.gmprecruit.com and search for Job Reference:24786

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

We are partnered with an top asset management firm to look for a L1 Infrastructure Engineer. This role will be a 6 month contract at the initial basis and is covertible to a permanent role.

Key Responsibilities:

• Provide first-level support for IT infrastructure, including servers, networks, and storage systems.
• Monitor system performance and respond to alerts to ensure maximum uptime.
• Assist with hardware and software installations, configurations, and upgrades.
• Troubleshoot and resolve technical issues in a timely manner.
• Document incidents and resolutions in the ticketing system.
• Collaborate with senior engineers and other team members to improve system reliability and performance.
• Assist in maintaining inventory of hardware and software assets.
• Support users with IT-related inquiries and escalate complex issues as necessary.
• Participate in on-call support rotation as required.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 1-2 years of experience in an IT support role, preferably in an infrastructure environment.
• Basic knowledge of networking concepts, server administration, and virtualization.
• Familiarity with operating systems (Windows, Linux) and common applications.
• Strong problem-solving skills and the ability to work under pressure.
• Excellent communication and interpersonal skills.
• Ability to work both independently and as part of a team.

Preferred Qualifications:

• IT certifications (e.g., CompTIA A+, Network+, or equivalent) are a plus.
• Experience with cloud services (AWS, Azure, etc.) is a bonus.

We are looking to speak to L1 End User IT Engineers!

Responsibilities

The primary responsibility of this role is to provide comprehensive IT support to the firm, both locally and globally. Key responsibilities include:

• IT Hardware Management: Provisioning and managing IT hardware to ensure optimal performance across the organization.
• Global and Regional Support: Delivering IT support that meets globally and regionally agreed-upon service levels.
• Incident Management: Recording, diagnosing, monitoring, and resolving requests and problems using a call management system to maintain a detailed audit trail for each task.
• First-Time Resolution Strategy: Implementing a first-time resolution approach to enhance efficiency from call placement through to resolution.
• Support Coordination: Managing the office IT support phone line, email inbox, and queue system, as well as addressing locally reported incidents and requests.
• Contract Coordination: Overseeing support and repair contracts and directing engineering staff to ensure effective office support.
• IT Advisory Services: Providing IT advice and guidance to office staff as needed.
• Project Management: Managing IT projects as directed by leadership.
• Assist in supporting technical infrastructure by following the procedures and policies established by the relevant Operations functional teams, including IT Support, Applications Support, Networks & Storage, Server Infrastructure, Email Services, End User Device Management, Security, Projects, and Testing.
• Procure, manage, and maintain office IT equipment and cabling to meet agreed standards, ensuring they function safely and effectively.
• Adhere to the budget approval process for all expenditures.
• Liaise with external vendors as needed.
• Achieve set targets (KPIs) as established.
• Adapt to and uphold professional standards and processes to ensure consistency and best practices within IT Support/Technology.
• Provide ad hoc support for tasks assigned by senior team members, team leads, and managers as necessary.

Requirements

• Good analytical skills, able to identify and resolve problems.
• Effective team worker. Good time management, confident and effective telephone technique.
• Self-motivated, takes ownership. Able to work without direct supervision.
• Service Oriented.
• Demonstrate aptitude / enthusiasm for IT.
• Capable of supporting MS Office applications
• Able to manually handle IT equipment.

Shift pattern

• A core element of this role is working on weekends (7.30am - 4pm), allowing us to provide continuous support to the firm.
• Aside from weekends, the weekday pattern will be 10.30am - 7pm any three days from Monday to Friday.
• (Note: during GMT/British Winter Daylight Savings Time, Weekends will be 8.30am to 5pm and Weekdays will be 11.30am to 8pm)
• Spending time in the office is essential for gaining experience and nurturing the culture and values. We anticipate that this will result in individuals spending approximately 50-80% of their time working in the office.

"Sanderson-iKas" is the brand name for iKas International (Asia) Pte Ltd, a company incorporated in Singapore under Company UEN No.: 200914065E with EA license number 16S8086.

Website: www.sanderson-ikas.sg

• Manage VMware and Vcenter environments.
• Configure and manage Meraki switches/access points & Fortigate firewalls
• Maintain Windows servers, work with MS-SQL & IIS servers to support vendor development projects and create queries for reports.
• Maintain Windows workstations and laptops.
• Manage backup/recovery and implement disaster recovery plans.
• Work with HQ to ensure alignment with IT standards, including update of ISO documentation as required.

Requirements:

• Min. 2 years of work experiences in IT infrastructure management.
• Diploma/Degree in Computer Science, Information Technology or related field
• Strong knowledge of VMware, Vcenter SQL and IIS server management skills.
• Proficient with Windows servers and workstations.
• Experience with Meraki and Fortigate products.
• Office 365 installation and configuration.

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

• Perform preventive maintenance for ACMV equipment.
• Ensure all works carried out are in accordance with safety procedures.
• Ensure proper documentation of service report for maintenance works.
• Attend complaint related to building aircon and ventilation works.
• Troubleshoot and rectify the issues on site.
• Any other ad hoc duties when assigned.

Requirements:

• 8 years of experience in servicing single/multi split unit and VRV system.
• Possess a Singapore Class 3 Driver’s License.
• This position is open to Singaporeans and Singapore PR only.