Job description:

Incident Management:

• Coordinate efforts across L2 and L3 support teams for timely incident resolution.
• Escalate cases involving process failures that delay resolution or result in SLA breaches.
• Attend regular incident review meetings to ensure open incidents are addressed promptly.
• Generate periodic service reports for stakeholders.
• Analyze incident trends to identify opportunities for improvement.
• Ensure incidents are documented accurately according to the Incident Management process.
• Conduct reviews of major incidents to capture insights and finalize improvement actions.

Problem Management:

• Lead root cause analysis sessions to identify fundamental issues and preventive measures.
• Track follow-up actions to ensure timely resolution of problem tickets.
• Analyze and log problem tickets for future reference.

Qualifications:

• Minimum 5 years of experience in incident and problem management within a large organization.
• Excellent communication skills, capable of conveying complex information clearly.
• Excellent interpersonal abilities to manage customer relationships effectively.
• Analytical mindset with the ability to navigate complex technical and process-related issues.
• Self-driven and capable of working independently.
• Experience in a regulated industry is a plus.
• ITIL 4 certification is a plus.
• Experience with ServiceNow is a plus.

Responsibilities

• Work in a team to manage the Loan Management, Accounting and CRM system. Analyzing business needs, conducting requirements gathering, defining scope and objectives, ensuring that system implementation meet users’ requirements and within deadline.
• Provide day-to-day support and enhancement of the systems.
• Generate reports using crystal reporting tool on a daily/monthly/ad-hoc basis
• Provide application support in resolving and troubleshooting problems together with internal, external stakeholders and vendors for further investigations.
• Maintain user documentation including release notes, training guides and UAT documentation.
• Ensure compliance of all security measures in application development processes.
• Manage system access roles/ rights and user-ids (add / modify / delete)
• Partner with process owners and users to integrate technical and application components to identify solution to meet business process requirements.
• Identify, source and recommend new innovative functionalities and IT solutions that add value to the operation needs.
• Hands-on exploration with new software products
• Provide first-level of support of Windows, Exchange, Firewall, routers and switches.
• Undertake any other assignments as required

Requirements

• Diploma / Degree in Computer Science, Computer Engineering or equivalent
• Minimum of 2 years working experience in application development and managing IT projects.
• Preferably those with good technical knowledge in implementing and maintaining IT systems using Oracle, SQL, Microsoft Office including Access etc.
• Strong team player with good communication and interpersonal skills
• Strong analytical skills and problem-solving ability to work independently and in a fast paced environment.
• Experience in IT network, servers and infrastructure.
• Good experience and exposure to latest IT gadgets, products and solutions
• The successful candidates will be placed in different position level based on their working experiences/education level

If our challenges meet your aspirations, please submit your detailed resume, stating current and expected salary, contact telephone number.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we're on the lookout for an enthusiastic IT Project Manager to join our ranks in Singapore.

Job Description

As an IT Project Manager at Appvantage, you'll play a pivotal role in shaping the success of our projects. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirements Elicitation: Partner with clients to identify high-level requirements and capture critical business needs. You'll excel at articulating and documenting these requirements, assessing solution risks, and prioritizing effectively.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 1-2 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Job Responsibilities:

• Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.
• Develop and execute strategies by analyzing current market trends and needs.
• Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.
• Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.
• Ensure accuracy in sales reports for record-keeping and management reporting.
• Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.
• Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.
• Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:

• Minimum 1-2 years of work experience in Business-to-Business sales or in Business development role in IT field.
• Diploma / Degree holder in related field (Sales or Information Technology).
• IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy will be an added advantage.
• Proven good sales track record in related fields.
• Excellent communicator with good presentation skills.

Description:

• Set up new copier machine for installation
• Repair and maintain copier machine
• Provide technical support to customers
• Maintain, order and update inventory for toners and spare parts
• Monitor and improve stock handling and other procedures
• Provide training and advise to customers on basic machine maintenance
• Submit monthly meter reading to billing department
• Evaluate performance with key metrics (setup time, overhaul quantity etc.)
• Prepare reports for management
• Any other ad-hoc duties as assigned by the superior

Responsibilities:

• Knowledge in supporting Office 365
• Knowledge in support on premises Exchange Hybrid Servers
• Knowledge in supporting Azure AD Connect
• Able to support after office hours if required.
• Strong analytical, problem solving and troubleshooting skills
• Demonstrates good spoken and written communication skills

Requirement:

• Diploma or degree in Computer Engineering/Computer Science or Information Technology or related qualification
• IT certification or related qualification
• Min 3 year relevant experience.
• Strong problem-solving skills.
• Good communication skills.

ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world’s leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what’s next.

The talented, enthusiastic people at ASM are just like you: dedicated to improving people’s lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful. In fact, you will find our technology in every aspect of modern life: in AI, medical equipment, 5G, smartphones, autonomous driving, and more.

Position Summary:

The Project Coordinator organizes, executes, and coordinate the projects events and administration work. This position will report to the head of PMO and support the project managers to comply the internal project standard. The Project Coordinator will have the exposure to join the global IT project implementation and work with different nations and culture in ASM.

Responsibilities:

• Manage the project onboarding process, ensure the internal compliance, contractual filing, and project site setup
• Coordinate with finance for the project accounting, support the budget and expense tracking
• Support PMO to implement the standard process, documentation, and project templates
• Organize and coordinate key meeting and events, ensure the invitation, agenda, minutes and the logistics setup
• Responsible for project status consolidation and the PMO dashboard update
• Support project data analysis and prepare reports
• Support the User acceptance test, helping to create test script
• Assist the training manager to prepare user manual and conduct training
• Follow up the project issues and the action owners for the status update
• Coordinate travel and accommodation work
• Support the vendor onsite process, ensure the administrate, safety and security

Qualifications

• At least a Diploma in Information Technology/ Computer Science or a related discipline
• Min of 4 years of project coordinator experience in the IT software industry, understand the project event setup, like Blueprint workshop, UAT & training
• Familiarize with project management life cycle and project data analysis
• Excellent in MS Excel & PowerPoint application
• Experience in MS TEAM, SharePoint, and OneNote is preferred
• Understand the global work environment and be flexible to support other time zones
• Fast learner: Agility thinking and eager to learn, able to practice the new knowledge/ skill in a short time
• Communications: Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, of managers, and subject matter experts.
• Work under pressure: good at multi-tasking, well organize and able to work under deadline
• Peer Relationships: Can quickly find common ground, is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration

At ASM we are committed to supporting our people, enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power, and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives, we enable a culture of continuous exploration and adoption of new ideas. At every step, we know that it is our valued people who enable us to deliver excellent products and service to our clients – and to make a meaningful difference in society.

So join us on our journey and unleash the power of an open mind. Discover how you can be part of our exciting future and apply today! To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram and YouTube.

Company Overview:

BIPO: Shaping the Future of HR with Innovation and Global Reach

At BIPO, we are a global leader in HR services, offering innovative solutions that empower businesses to streamline and scale their operations effortlessly. Our award-winning cloud-based Human Resource Management System (HRMS) revolutionizes HR processes, making them simpler, more efficient, and cost-effective. By staying at the forefront of digital transformation, we help companies remain agile in a rapidly changing world.

Our comprehensive suite of services—including Payroll Outsourcing, Attendance Automation, HR Consulting, Recruitment & Business Process Outsourcing, and Flexible Employee Management—are designed to modernize HR functions, allowing businesses to focus on growth while we manage their HR complexities.

Why Join BIPO?

What sets BIPO apart is our dynamic, fast-paced culture where innovation thrives. We foster a work environment that values collaboration, creativity, and adaptability. Joining BIPO means being part of a global team that’s passionate about pushing boundaries and shaping the future of HR. Our diverse workforce spans over 40 countries, and our APAC headquarters in Singapore, along with R&D centers in Singapore, Shanghai, Indonesia, and Malaysia, serve as the driving force behind our growth and innovation.

Since our founding in 2004, BIPO has cultivated a vast global network, delivering cutting-edge HR solutions across more than 40 countries. As we continue to grow and innovate, we’re seeking talented, ambitious individuals to join us on this exciting journey. At BIPO, you’ll have the opportunity to make a real impact, work with forward-thinking professionals, and help shape the future of HR. The possibilities are limitless—discover how you can grow with BIPO and be part of our global success story!

Key Responsibilities:

· Manage and provide daily operational support on HRMS systems hosted in AWS, Aliyun or any other cloud provider, the support scope is program update, issue troubleshooting, server maintenance/upgrades/patching, etc

· Support business team respond to client IT questions (join client meetings, complete IT questionnaires).

· Security operation support for internal and external infrastructure and application requirements, such as ISO27001, SOC, etc. Ensure BIPO Singapore IT operations compliance to applicable information security and data protection standards and BIPO IT Policy and Procedures.

· Manage and support the desktop support person in Singapore.

· Manage BIPO Singapore IT assets, IT infrastructure and IT support for BIPO Singapore.

· Perform IT operational activities/tasks and lead IT projects as assigned. Participate in respond to incidents (IT security/IT Infra).

Requirements:

· Diploma or bachelor’s degree in information technology or equivalent field of study

· Minimally 3 years management experience for IT infrastructure team.

· Minimum 3 years of relevant work experience, with hands-on operational and governance experience in AWS or Aliyun infrastructure, possess AWS certifications, preferably professional certifications (Solution Architect).

· Strong technique knowledge for security operation.

· Working knowledge for sever, network, database, storage and other key infrastructure areas

· Possess good problem-solving skillset, resourceful, well-organized, efficient and detail oriented

· Be contactable for after-office production support issues if needed

· Occasional oversea travel to other regional BIPO offices if required

·Strong command of the Chinese language is required to effectively communicate with Mandarin-speaking stakeholders

We are looking to hire an IT Engineer to manage our company’s computer systems as well as managing POC deployments and demos to clients. As an IT Engineer, you will be responsible for hardware configurations, installing/upgrading software, managing network systems, system integration and training staff on correct operating procedures.

The Responsibilities:

For this role, the IT Engineer will be involved in IT matters for both internal and external stakeholders.

There will be frequent travels from sites to sites. You will be responsible for maintaining, operating, troubleshooting, and integrating systems. You will be responsible for setting up and testing IT-AV systems in various locations. You will be expected to support/work with our AV Engineers / Project Managers to assist in the diagnosis and rectification of faults to ensure that all systems are fully functional, and that equipment and system downtime are kept to a minimum.

The IT Engineer will provide onsite event supporting alongside manufacturers. The IT Engineer will also be expected to provide UC/IT related advice to clients when required.

From time to time, the IT will need to complete questionnaires, audit surveys (ISO, J-Sox) and supporting documents for audits relating to IT, not limited to our IT infrastructure and our processes.

The IT Engineer is also required to manage our IT assets including but not limited to: recommendation, purchasing, deployment and refreshment. You will be involved in the new hire onboarding and offboarding. You also expected to develop or improve on current IT processes from time to time.

The Pre-Requisites:

• Minimum diploma in Computer Science or Information Technology
• Proven work experience as Desktop Support Engineer or Support Technician.
• Knowledge of IP networking and security, Router, Switch, Firewall, and VPN
• Understanding of network fundamentals such as multicasting/unicasting data transmission
• Excellent analytical, interpersonal and communication skills
• Knowledge with Zoom, Teams & O365 administration and operation
• Knowledge of popular operating systems, software applications, and remote connection systems.
• Ability to travel and work after hours when necessary
• Excellent interpersonal skills
• Good written and verbal communication skills
• Ability to effectively handle stressful situations
• Good customer service
• O365 Certifications will be a plus point
• CCNA Certifications will be a plus point
• ITIL Certifications will be a plus point

• Strategic Sourcing: Develop and implement sourcing strategies for IT products and services to optimize costs and meet organizational needs.
• Vendor Management: Identify, evaluate, and manage relationships with suppliers and vendors, ensuring quality, reliability, and compliance with service-level agreements.
• Contract Negotiation: Negotiate contracts with suppliers to secure favorable terms and conditions, ensuring alignment with business objectives and budgetary constraints.
• Market Analysis: Conduct market research and analysis to stay updated on industry trends, emerging technologies, and pricing strategies.
• Budget Management: Collaborate with finance and IT departments to manage procurement budgets, monitor expenditures, and identify cost-saving opportunities.
• Cross-Functional Collaboration: Work closely with IT, finance, and other departments to understand procurement needs and ensure alignment with overall business strategies.
• Compliance and Risk Management: Ensure procurement processes comply with internal policies and external regulations, identifying and mitigating risks associated with vendor relationships.
• Inventory Management: Oversee the inventory of IT assets, ensuring optimal levels and timely replenishment while minimizing waste and obsolescence.
• Performance Metrics: Establish and monitor key performance indicators (KPIs) for procurement activities, analyzing data to drive continuous improvement.
• Team Leadership: Lead and mentor the procurement team, fostering a culture of collaboration, accountability, and professional development.

Requirements:

• Possess a degree in any discipline
• Minimum 3 years’ of experience in sourcing and procurement

Clarence Khoh

R1552376

Job Responsibilities:

• Provide operation and maintenance services in the cloud testing room for various devices including Android phones, iOS phones, Windows computers, Mac computers, Linux computers, etc.
• Responsible for security risk & vulnerabilities evaluation, tracking the repair and verification process.
• Handle issues based on tickets, such as device/Wi-Fi disconnection, wire insertion and unplugging, restarting mobile devices, checking AP status, etc.
• Participate in security testing and incident response.

Requirements:

• Bachelor's Degree in Computer Science, Computer Engineering, or related discipline with 3 years of relevant working experience.
• Experience in handling devices inlcuding phones and computers.
• Familiar with common Web security vulnerabilities and principles.
• Familiar with OWASP Top 10 is a plus.
• Proficient in security testing tools such as Burp Suite, Wireshark, Nmap and SQLmap.
• Proficient in coding, at least one programming language such as JAVA/Python/Go/C++ is a plus.
• Good communication skills and teamwork skills.

Job Description

• Plans, directs and coordinates the acquisition, development, maintenance and use of computer and telecommunication systems, and manpower required.
• Manage business development processes and implementing logistics IT business solutions for customers, including managing post implementation optimisation.
• Manage IT solutioning business resources, including manpower, internal assets and external vendors.
• Develop new business enabled by IT.
• Develop risk mitigation plan.
• Develop strategic project plan to align projects with business strategy.
• Drive market needs for IT solutions to increase market share.
• Review customers' IT enterprise architecture to further improve system integration.
• Review different aspects of project management based on priorities and needs.
• Any ad-hoc duties as assigned.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, and Network Administration or related field preferred.
• 6 + years of related work experience required.
• Ability to multi-task and meticulous to details
• A team player who can work independently.

We are looking for a detail-oriented and proactive IT Operations Specialist to join our team. In this role, you will be responsible for managing and enhancing our IT infrastructure and applications. You will handle operational tasks ranging from deployment to security management, ensuring that our systems are efficient, secure and reliable.

Responsibilities includes but are not limited to:

1. Managing and executing operational tasks relating to IT infrastructure, systems and applications.

2. Performing deployment activities, including software installation, configuration changes and system updates/patches.

3. Ensuring the security and stability of IT systems by applying patches, security updates and conducting vulnerability assessments.

4. Monitoring system performance, troubleshoot issues and provide timely resolution to minimize downtime and maintain optimal system functionality.

5. Collaborating with cross-functional teams to identify and implement process improvements and automation strategies.

6. Maintaining documentation of system configurations, procedures and troubleshooting steps.

Requirements:

· Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

· Proven experience in IT operations, systems administration or a similar role.

· Strong knowledge of operating systems (eg. Windows, Linux), network protocols and server hardware.

· Understanding of security principles and best practices, including patch management and vulnerability assessment.

· Proficiency in scripting languages (eg. PowerShell, Python, Bash) to automate tasks and streamline operations.

· Ability to assist with troubleshooting issues and propose resolutions.

· Good communication skills with the ability to collaborate effectively with technical stakeholders.

· Strong attention to detail.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Executive to join our team in Singapore.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.
• Manage the project implementation plan & budget; identify the scope of project deliverables at each project milestone; monitor progress & take preventive/corrective action whenever necessary.

Requirements Elicitation: Partner with clients to identify high-level requirements and capture critical business needs. You'll excel at articulating and documenting these requirements, assessing solution risks, and prioritizing effectively.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports. Clearly articulate and document business requirements. Assess the risks of various solutions and prioritize competing business demands.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 1-2 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

• Primarily responsible for solving technical business solution needs of partner and/or end user by providing presales support
• Develop working proficiency and obtain certifications on assigned products and technologies through self-directed and formal training
• Responsible for conducting hands-on POC independently
• Independently present vendor’s solution to partners and end-users
• Provide updates and trainings to partners and end-users when required
• Collaborate, work closely and support product managers and channel account managers, in bringing opportunities to closure
• Provide timely and accurate reporting

Requirements:

• Degree / Diploma in IT / Computer Studies or equivalent
• Minimum 2 years of hands-on experience in IT network and Cybersecurity domain
• Strong knowledge of security and networking infrastructure environment
• Process good analytical, communication, interpersonal and personal skill
• Good attitude with willingness to learn
• Demonstrate high level of independence

Yee Jie Ling Jaslin | EA Reg. no.: R1440114

RS Recruitment Agency LLP | EA Licence no.: 17C8809

Job Responsibilities:

• Provide operation and maintenance services for various devices including Android phones, iOS phones, Windows computers, Mac computers, Linux computers, etc.
• Handle issues based on tickets, such as device/Wi-Fi disconnection, wire insertion and unplugging, restarting mobile devices, checking AP status, etc.
• Participate in incident response.

Requirements:

• Bachelor's Degree in Computer Science, Computer Engineering, or related discipline with 3 years of relevant working experience.
• Experience in handling devices inlcuding phones and computers.
• Basic understanding on Network Protocols, and server operation in Linux OS
• Good communication skills and teamwork skills.

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Offer on-site services, including deployment, testing and preparation of documentation.
• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Be available for standby support to manage 24/7 maintenance calls.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ IT support experience.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

#NEW# Global IT Support (L1-L2) - 12 Months (Weekend)

Location: Singapore
Shift Pattern: Weekends (7:30am – 4:00pm) + Weekdays (10:30am – 7:00pm, 3 days a week)

We are seeking an IT Support Specialist to provide comprehensive IT support across our client's firm both locally and globally. You will manage IT hardware, deliver timely support, and ensure adherence to service levels. The role focuses on resolving IT issues swiftly, with a strong emphasis on a first-time resolution strategy.

Key Responsibilities:

• Provide and manage office IT services and hardware, ensuring adherence to set procedures and policies.
• Offer first-line application support (e.g., productivity tools, business applications) to resolve or escalate issues.
• Record, diagnose, monitor, and resolve IT requests and problems through the call management system.
• Collaborate with external vendors, monitor IT systems, and maintain communication with global support centers.
• Manage local office IT queues and assist in project management as required.
• Assist in training, inductions, and user administration tasks.
• Perform out-of-hours tasks when needed.

Shift Details- Important :
This role includes weekend shifts (7:30am - 4:00pm) and 3 weekday shifts (10:30am - 7:00pm) from Monday to Friday. During British Winter Time, shifts will adjust by one hour. Working in the office is vital for experience and aligning with company culture, with 50-80% of time spent on-site.

Key Skills & Experience:

• 3+ years of professional experience as an IT L1-L2 Support Engineer
• Strong troubleshooting skills in operating systems (Windows, macOS), network connectivity, and hardware/software issues
• Proficiency in user account management (Active Directory), remote desktop support, and ticketing systems (e.g., ServiceNow)
• Familiarity with productivity tools like Office 365, basic scripting (PowerShell), and security protocols
• Excellent customer service skills and experience in technical documentation
• Ability to work independently with minimal supervision
• Experience supporting MS Office applications and handling IT equipment
• A service-oriented mindset with strong communication skills
• Proficiency in English (additional languages are a plus)

Please contact [email protected] for more information

Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number : R1768258

• Manages assigned product portfolio and generate sales to achieve revenue, target and budget.
• Maintains professional and technical knowledge of sales product
• Build strategic relationship with product vendors and partners to provide solutions to partners and end users.
• Conduct and assess market and competitive analysis to develop efficient business strategy and generate higher Sales Revenue.
• Develops product concept and provide a unique value based on the requirements of clients
• Clearly articulate and present the business value of the product to business partners
• Prepare and conduct periodic product updates and enablement for Channel Partners
• Provides Business and Revenue Forecast, including periodic reviews with relevant product vendors on business and sales activities
• Develops marketing strategies or programmes by collaborating with Marketing Team
• Obtains Bill of Material and pricing by working with presales team on product solution.
• Facilitates inventory turnover / management / control by reviewing and adjusting inventory levels

Requirements:

• Degree/Diploma with more than 1-5 years of experience
• Preferred from Cyber Security/Electronic/IT industries
• Proficient in Microsoft office softwares
• Proven business negotiations and presentations skills
• Possess professional communication skills and relationships management
• Possess high responsibility and strategic thinking
• Implement key time-management skills in high demand settings

Yee Jie Ling Jaslin | EA Reg. no.: R1440114

RS Recruitment Agency LLP | EA Licence no.: 17C8809

IT Technical Engineer (Construction) - WIth Class 3 license

Working Days: 5 days (Mon – Fri)
Working Hours: 8:30am – 6pm
Working Location: 12 Neythal Rd, Singapore 628578 (West Area)
Salary: $3500 - $5000 + Transport allowances $600 + Commissions

Industry: Construction Industry

Job Scope:

• Building good rapport with existing and new clients
• Regular visits and follow up with clients
• Develop new business with clients who might benefit from company’s products and services
• Negotiate tender and contract terms and conditions to meet both client and company needs
• Negotiation of commercial and project conditions, handle sales documents, reports
• Handle customer’s enquiries and feedback
• Make technical presentations and demonstrate how a product meets client needs
• Liaise with other members of the sales team and other technical experts

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

IT Admin

Working days: 5 days + Alternate Saturday (full day)
Working hour: 8:30am - 6pm
Salary: $2300 - $2500
Office Location: Near Ubi / MacPherson MRT

Job Description

• Work closely with management to achieve task/projects
• Plan and manage the schedule for operations to fulfil projects timelines and requirements
• Respond to customers and plan operations to service past projects.
• Monitor operations manhours.
• Proper documentation for job filing and input information into sever
• Perform department administrative and operational tasks
• Undertake any other ad-hoc projects/duties assigned

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilities:

• Identify and pursue new business opportunities.
• Conduct cold calls to schedule meetings with potential clients and prospects.
• Build and nurture relationships with existing customers and prospects to ensure satisfaction and encourage repeat business.
• Prepare and deliver engaging product demonstrations and presentations to clients.
• Create and provide sales quotes to customers.
• Negotiate contracts and terms of agreements to close sales.
• Set sales goals through effective forecasting.
• Offer support, information, and guidance to customers.
• Establish sales forecasts and review personal sales performance to meet or exceed targets.
• Collaborate with vendors and suppliers to build strong relationships.
• Work effectively as a team player in a fast-paced environment.
• Assist in executing the sales strategy outlined by the Sales Manager, including tactics for promoting repeat business and upselling.
• Work with internal teams, including technical support and product development, to ensure customer needs are met.
• Maintain and update the customer and partner/supplier database as needed.
• Track the progress of all inquiries and compile a monthly report as requested by the Sales Manager.
• Ensure all customer interactions are handled in a customer-centric manner.

Requirements:

• Strong technical knowledge of IT industry and its products and services
• Excellent interpersonal and communication skills
• Excellent problem-solving and negotiation skills
• Ability and desire for sales job with a confident and determined approach
• Matured, proactive and able to work independently with minimal supervision
• Should be capable of thriving in the competitive markets
• Highly Self-motivated and ambitious in achieving goals
• Meticulous, detailed, resourceful and result oriented
• To work with high energy, self-responsibility and determination
• Be cost consciousness, positive and enthusiastic
• Be confident yet reassuring manner with clients always
• Be well-organized skill and persistence in completing tasks on time
• Be pleasant and highly customer oriented
• Be conscious and sensitive to business practices
• Be practical and realistic: Responds quickly to customers and demonstrates efficiency
• Good presentation skills and time management
• Good telephone and face-to-face personal skills are essential.
• Minimum 2-3 years relevant sales experience
• Must possess at least GCE "O" / "A" / Diploma / Degree or equivalent
• Candidates without sales experience are welcome

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

• You will be part of the proposal and solutions design team.
• Collaborate with the sales team to build strong relationships while understanding customer requirements and providing technical solutions.
• Conduct product demonstrations and presentations to prospective clients.
• Develop and deliver technical proposals, presentations, and RFP/RFI responses.
• Provide technical support during the sales process, including answering technical questions and addressing customer concerns.
• Stay updated on the latest industry trends and technologies in Physical Security.
• Assist in the creation of technical documentation and training materials.
• Participate in trade shows, conferences, and other industry events to promote our solutions.
• Provide feedback to the product development team to enhance product offerings based on customer needs.

Requirements

• Bachelor’s degree/Diploma in Engineering, Computer Science, Information Technology, or a related field.
• Preferably 3-5 years of experience in a PSIM (Physical Security Information Management), VMS(Video Management Systems), ACMS(Access Control Management Systems), and ISMS(Integrated Security Management Systems) related pre-sales role.
• Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical audiences.
• Proven track record of successfully supporting sales teams and closing deals.
• Strong problem-solving skills and the ability to think creatively to provide solutions.
• Ability to work independently and as part of a team
• Excellent presentation, teamwork, and problem-solving skills are necessary for this role to collaborate closely with the Consultancy, Sales, Project, and Maintenance Team.
• Translate technical requirements and present them clearly to the C-suite is a bonus

Khaty Zainal

R22111204

BGC Group Pte Ltd(Outsourcing)

EA 05C3053

Key Responsibilities:

• Sales and Promotion: Drive the promotion and sales of the company’s product suite, ensuring strategic market positioning and revenue growth.
• Account Management: Cultivate strong relationships with principals and strategic accounts, ensuring effective communication and business development.
• Product & Inventory Management: Manage appointed product lines, overseeing inventory levels and product availability to meet market demands.
• Marketing Program Development: Conceptualize and implement marketing programs for channel development and demand generation, aimed at boosting product visibility and engagement.
• Partner & Vendor Engagement: Engage with partners and vendors to build solid working relationships, fostering mutual growth and collaboration.
• Channel Development & Training: Lead the development of distribution channels and deliver training to ensure partners are equipped to achieve targets.
• Revenue & Profitability Goals: Collaborate with internal teams to meet revenue and profitability targets, contributing to the overall financial success of product lines.
• Business Reviews: Conduct quarterly business reviews with vendors, analyzing performance, identifying improvement areas, and setting future objectives.
• Cross-functional Collaboration: Coordinate with internal teams to align on strategy, share insights, and ensure seamless execution of initiatives.

Qualifications:

• Bachelor’s degree in Business, Marketing, Supply Chain, or a related field.
• 3-5 years of experience in product management, distribution, or related roles.
• Proven track record of driving product sales and developing strong partner relationships.
• Solid understanding of product lifecycle management and inventory control.
• Experience in developing and executing marketing programs and demand generation strategies.
• Strong communication, negotiation, and relationship-building skills.
• Ability to work collaboratively across different departments and manage multiple stakeholders.
• Familiarity with the industry and market trends.
• Proficiency in data analysis and performance tracking to guide decision-making.
• Results-driven, with the ability to meet revenue and profitability targets.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to **[email protected]** or please click on “Apply” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Creation Consulting HR Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.creationrecruit.com

Creation Consulting HR Pte Ltd

EA License No: 24S2187

Site Digital Project Management (PMP/ Agile/ MES/ IT infrastructure/ Pharma)

12 Months Contract

Location: Tuas

Up to $8,500 depending on experience

Industry: Pharmaceutical

Our client aims at creating a new manufacturing concept consisting of a new generation of evolutive multi-product facilities, modular, adaptable, and agile, leveraging new disruptive technologies, to better address vaccine business challenges

Job Purpose

• Reinforce the project management practice, align on the project scope cross teams, project schedule as well as the risk management, to ensure the success of the project, deliver right first time and deliver project on time

Responsibilities:

• Establish effective governance of project scope management, project control, risk management, resource management and schedule management.
• Project process support, project management tools support.
• Report and communicate the program status, escalation
• Manage project directly for some of small project based on workload and time capacity.

Requirements:

• Excellent communication skills: business case, presentation, story telling
• Project management skills: PMP, Agile, Scaled agile.
• Expertise / knowledge about IT infrastructure foundations
• Knowledge on application architecture
• Experience on application deployment project such as SAP, MES
• Business environment: Pharma industry – Vaccines, Manufacturing Environment, GxP compliance.

Lim Pey Chyi - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423