Total 213 lab technician job vacancies in D15 Katong, Joo Chiat, Amber Road

To you, an ideal job is one where no two workdays are the same. As a go-getter, you aspire to be a jack of all trades where you get to learn and apply a wide variety of skills to different business functions!

If that sounds like you, you won’t want to miss out on this opportunity!

We are looking for a detail-oriented & resourceful Executive Assistant who wants to master a variety of business operations & play a key supporting role in other corporate functions!

[About The Pique Lab]

At The Pique Lab, we’re on a mission to create the best Math & Science learning experiences for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies & have one overarching goal: to make learning fun, shorten learning curves & help students develop a genuine appreciation for Math & Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 10 departments. Our proprietary learning methodology & examination-centric materials have helped more than 20,000 students ace their examinations.

Our headquarters is in Singapore, with remote teams in China, India, Malaysia & the Philippines. We take pride in our open, fast-paced & flat organisational structure where every team member is valued for their skills & competencies, not just their job titles.

With so many companies to pick from, what’s really in it for you to join us as our Executive Assistant?

1. Growth Is The Only Constant: You’ll pick up new valuable skills that will help you hone your craft as a professional supporter – from impeccable organisation, stellar negotiation to supernatural anticipation. You’ll get to gain access to resources that will help enhance your administrative & organisational skills, and spearhead the organisation’s adoption of more systematic processes.
2. Never A Dull Day With Us: From getting your hands dirty to giving recommendations as a strategic advisor, this multi-faceted role will give you plenty of exposure to make an impact in different functions within our organisation.
3. Be Part Of A Team That You’re Proud Of & Is Proud Of You: We’re a young team (averaging at 26) who love what we do & value each member’s contribution. You’ll be joining us at a pivotal time when we’re expanding our team & this means more growth opportunities for you!

[Your Role As Our Executive Assistant]

You’ll be a key team player in supporting our Senior Leadership team in a wide spectrum of business functions such as Facilities Management, IT Operations Management & HR Operations:

Facilities Management

• Ensure that our classrooms are in operable conditions based on defined SOPs: You’re in charge of maintaining a clean & conducive environment for our students to learn & team members to work in!
• Assist in project & contractor management: You’ll be actively involved in liaising with different contractors on renovation, repair & maintenance work.
• Implement & oversee office logistics management: As our very own Marie Kondo, you’ll be in charge of proposing & documenting a system that organises our logistics neatly & logically. The key components of this system will include:Categorisation guidelines based on use case & weight
  Maintenance schedule for all team members
  Weekly maintenance schedule for yourself (including cleaning areas seldom accessed by cleaners & consolidating used packaging & arranging for removal)
  Ideas on how we can use more space-efficient, aesthetic organisational furniture (e.g. plastic containers, boxes, drawers, etc.)
  Labelling system that encourages self-help
  
• Assist in office lease management: At this stage of our organisational growth, we’re constantly looking for bigger spaces that can accommodate our growing number of team members & students. You’ll be responsible for researching suitable office/classroom spaces, space planning & stakeholder management.
• Oversee food catering & procurement-related matters (local/overseas): You’ll be actively involved in sourcing the best deals (food & goods) to feed our team members during the weekends & school holidays, and secure the most memorable Children’s Day gifts & Chinese New Year red packets for our community.

IT Operations Management

• Assist in device deployment & patching: From our team members’ Macbooks to network equipment & CCTVs in our offices & classrooms, you’ll be involved in setting up & maintaining our IT equipment & infrastructure based on our in-house guides.
• Assist in backup management: You’ll be responsible for ensuring our network infrastructure & servers are consistently backed up, which will help us restore records effectively if needed.
• Maintain IT helpdesk: You’ll be in charge of helping our team members troubleshoot their devices & business equipment (e.g. door access systems) to ensure smooth daily operations.

Community Management

• Assist in HR-related operations & events: As our HR Team’s business partner, you’ll play a supporting role in onboarding & offboarding processes, and execute employment engagement & campus outreach events.
• Analyse post-event attendance metrics: Regular company socials are in our DNA & you’ll be involved in keeping a pulse on how our team members are enjoying & benefitting from these initiatives!

[You, Our Ideal Executive Assistant]

Personality

• Strong Attention To Detail: You need to be highly meticulous & always have a habit of checking your work before submitting it.
• Independent & Proactive: You’re able to carry out your tasks independently with minimal guidance.
• Patient & Personable: You have a warm personality & are able to build rapport & work easily with different stakeholders.
• Humble & Always Strive For Improvements: You are willing to take in feedback, learn from them & pursue excellence in your tasks.

Skills

• Strong Communication & Negotiation Skills: Since you’ll be required to communicate regularly with various stakeholders, you need to be able to write & speak well in both English & Mandarin. When conflicts arise, you’re able to hold your ground professionally to achieve the most ideal outcome for the organisation.
• Strong Confidentiality Skills: Due to the nature of your role, you’ll have access to highly sensitive data of our team members & customers. On the IT front, you prioritise user security & are discerning towards clickbait!
• Resourceful, Analytical & Forward-thinking: To succeed in this role, you’ll need to be able to analyse issues & deal with them skillfully. You also believe in taking pre-emptive approaches to potential problems by anticipating needs and thinking of backup plans.
• Strong Organisational & Time Management Skills: You’re proficient in prioritising tasks & meeting deadlines effectively.
• Tech-savvy & Open To Troubleshooting: You need to be well-versed in technology & be resourceful to figure out how things work independently.

Past Experiences

• Psychology, Human Resources, IT or Administration background

[Your Welfare]

• Market-competitive Remuneration
• Annual Performance Bonus
• Career Progression Opportunities
• Mentorship, Training & Regular Feedback
• Medical, Dental & Vision Benefits
• Technology Benefits
• Up to 16 Days of Paid Vacation Leaves
• Paid Birthday Leave
• Paid Marriage Leaves
• Paid Compassionate Leaves
• Time-off From Work For Errands
• Wellness Breaks
• Fully-stocked Pantry
• Free Meals on selected school holidays & weekends
• Fun Company Socials (For team bonding & exploring new personal interests!)

[Your Work Information]

• Office Location: 10 Jalan Serene, #02-20, Serene Centre, Singapore 258748 (3-Minute Walk From CC19/DT9: Botanic Gardens MRT)
• Attire: Business Casual
• Working Arrangement: You’ll be required to work on-site to support operations at our campuses (a 5-minute walk away from each other)
• Working Hours:Tuesday to Friday: 10AM to 7PM
  Saturday: 8AM to 5PM
  OFF: Sunday & Monday
  

Description:

• Ensure that the deliverables are in accordance with the specifications stated in the Contract and completed on schedule, group logistics is managed, and health and safety measures are adhered to prepare a programme of works which shall identify all the tasks necessary.
• Travel island-wide to numerous remote locations daily.
• Carry out the supervision timely according to the programme of works and reporting of the actual progress. Coordinate all matters that require collaboration between stakeholders to ensure smooth progress of the services.
• Prepare and submit maintenance reports, checklists, documentation, and prepare the monthly works report.
• Ensure the quality of the site services by carrying out periodic inspection of the services/works and ensuring that the Board’s instructions are carried out.
• Assist and provide daily, weekly and monthly reporting of services done, and to provide updates on outstanding works/services, defects and observations.
• Manage the daily geospatial deployment, optimise the services efficiently, undertake first respondent basic troubleshooting and diagnostics services, verification, ensure upkeeping of the installation, provide competent technical services, timely reporting, monitoring of equipment health and status, and any other services for the proper functioning/assurance of the system as instructed by the Board.
• Develop competencies in the respective work groups

Requirement:

• About three (3) or more years of relevant work experience, preferably in engineering-related fields, utilities, public sector services, or maintenance-related service
• Shall be a Singaporean and security cleared by MHA.
• Shall be able to communicate conversantly in English

Job Description:

• Execute equipment, assessment, testing, calibration, troubleshooting, and repair in accordance with guidelines and approved procedures.
• Install, commission, and provide customers with after-sales maintence fee for common scientific laboratory equipment.
• Maintain the test results' confidentiality, accuracy, and dependability.
• To give clients technical assistance and after-sale services, closely collaborate with the sales staff.
• Comply with safety work practices by doing risk assessment.

Requirement:

• Electrical, Mechanical, and Mechatronics engineering diploma or ITE.
• Demonstrates initiative and a sharp comprehension of how study the mechanics and functions of various equipments.
• Good troubleshooting testing, and hands-on repair skills.
• Strong comprehension and expertise in Circuit Schematic Drwing.
• Have a class 3 driver's license (not required).
• Knowing ISO documentation, in particular ISO/IEC 17025 or, having experience with it will be an advantage.
• Working in a related field with a relevant expertise would be advantageous.

For interested applicants, kindly send your resume in Word/PDF format including the following:

1.Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

• Deliver professional nail services including manicure/ pedicure, extension and gel nail services
• Good excellent cleanliness and hygiene practices
• Recommending various nail designs and nail art to clients
• Evaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatments
• Sanitizing all nail instruments and equipment before each use
• Ensuring that workstations are kept clean and orderly
• Ensuring that nail supplies are adequately stocked
• Advise clients on nail care and use of products and colors
• Promote and sell nail care products
• Schedule client appointments and accept payments
• Other duties as and when assigned

Requirements

• With or Without experience - Candidates with experience will be an advantage
• Able to work on weekends and PH
• Good communication skills and cheerful personality

Other Information:

• Good and comfortable working environment
• Annual leave and Medical benefits
• Basic Salary + Commission + Service point + Incentive

Locations: Islandwide

Working Hours: Office Hours

Job duties:

• Dispense prescribed medication to patients.
• Advise patient on the medication and treatment.
• Ensure the medication dispensed correctly and to the right patients.
• Assist pharmacist in any ad-hoc duties.
• Help in stock check and replenishment.

Job requirements:

• Diploma in Pharmaceutical Science

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities**

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JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Hoh Mei Ling

EA Personnel Reg No: R21103150

The Eye Specialist for Animals is seeking a veterinary nurse for a full-time position, average 44 hours per week, a 4-days workweek. No scheduled weekend work.

We are a specialist practice with 1 board-certified veterinary eye specialist supported by an intimate team of experienced nurses and veterinary ophthalmology resident.

Our practice is well-equipped with state-of-the-art ophthalmic equipment as we are the only boarded eye specialist in Singapore. We are also well-equipped with advanced anesthesia monitoring equipment and ventilator.

The qualities we look for are:

1. great communication skills
2. love for animals
3. Not squeamish with eyes

Our nurses get plenty of hands-on learning and support from our existing team.

They will be involved with:

1. Surgery duties – surgical instrument care and sterilizing, anaesthesia monitoring, and post-op patient care, preparing for surgery…etc.
2. Consultation – packing medications, explaining medications to owner, discharging patients …etc.
3. General nursing duties – caring for hospitalized eye patients, IV catheters placement
4. Assisting specialist
5. Running various eye tests

Salary will be commensurate accordingly with relevant experience.

If you are interested in this position, please send your CV to [email protected] or [email protected]

The Electrical technician will exhibit exemplary safety and technical competence in all matters pertaining to electrical maintenance works on around the vessel. He is responsible for ensuring that he maintains competence to carry out allotted tasks.

Responsibilities & Standards

1. Maintain and adjust the condition of electrical assets: Electrical Systems, Equipment, UPS Batteries, Generators Switchboards, Motors, Wiring, Portable tools, etc

· Comply with relevant authorisation procedures, safe working practices and specific instructions.

· Complete maintenance in an agreed timescale, using safe and appropriate methods and agreed procedures.

· Ensure resources and spares are planned for and used cost effectively.

· Ensure the correct, current operating requirements are available for reference.

· Ensure any assets which have been maintained or had parameters adjusted still comply with specified operating requirements with minimum disruption and with the specified methods, tools and materials.

· Monitor and record any maintenance or adjustments accurately in work history in MMS.

2) Monitor And Assess The Performance And Condition Of Electrical Assets

· Obtain information or parameters from reliable sources. (Inspection ports, connections, vendor documentary information, instrument readings, diagnostic equipment.) using approved methods

· Use monitoring equipment or procedures correctly to assess the condition of electrical assets

· Ensure monitoring and checks are carried out in line with specified MMS timescales and schedules.

· Record and communicate monitored outcomes accurately and in timely fashion to raise the effectiveness of MMS.

· Compare current performance with previous assessments and take action where differences must be addressed.

3) Diagnose Faults in Electrical Assets

· Respond promptly to problems in line with approved procedures.

· Select appropriate tests and diagnostic procedures and apply them methodically.

· Determine the cause, nature and extent of problems in the performance and condition of electrical systems or assets.

· Use the results of inspections to determine the appropriate actions to take.

· Record an accurate and full description in the appropriate document history

4) Monitor and Maintain Pollution Control Measures.

· Sample and check that controlled process discharges from area of responsibility to the environment are within prescribed limits

· Identify and halt unplanned discharges where possible, and reported immediately according to policy, procedure and regulation.

· Equipment, waste or other materials for disposal are dealt with according to the correct procedure

· Ensure resources such as PPE, materials, tools and spares are accounted and not wasted or used inefficiently

5) Emergency Response

· Carry out Emergency Response Role

· Show competence during drills and exercises

Units of Competence

· See Training Matrix (HSEP Shipboard Manual)

· See Electrical Technician WAM (Vol. 2 Competence System Manuals) See Electrical Competency Manual No: 00.07.10.221

· Provide any additional duties as required by the OIM/Unit Spt. and /or HOD to maintain safe and efficient running of the Unit.

Qualifications and Experience

· Proven experience and qualified to ONC/ HNC, or NVQ Level 3 or recognised equivalent in Electrical Maintenance Engineering

· Minimum 5 yrs experience preferred, with 2 years offshore petrochemical experience desired

· Good knowledge of PTW, Electrical Isolation Standards, Risk Assessment and Man Management, Power Management System, Generation on LV

· COMP ex E'x' Course.

· Preferred courses: HV/LV Protection and HVLV Switching.

· Medically fit to offshore International standards such as ENG1 or equivalent.

Personal Skill

• Personal: Exemplary awareness of safety issues. Conscientious, flexible, versatile and determined.
• Leadership: Able to assist with operation of Electrical Power Generation and distribution systems. Good levels of written and spoken communication. Positive and assertive.
• Technical: High standard of analytical, diagnostic technical and professional knowledge on electrical systems, components and procedures.
• IT: Use Standard Management System ‘Office’ package electronic mail system and diagnostic software and equipment as required.

POSITION SUMMARY

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display advanced ability to read standard blue prints and electrical schematics concerning plumbing and HVAC. Display above average engineering operations skills and strong general mechanical ability. Display proficiency in at least three of the following categories, above average skills in three more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision. Troubleshoot and perform repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's. Use the Lockout/Tagout system before performing any maintenance work. Display advanced knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers as necessary. Display ability to perform Engineer on Duty responsibilities, including readings and rounds.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.

GENERAL MISSION

The Technician is responsible for the general maintenance and support of staff to ensure efficient operation of the Engineering Department. Responsibilities include the general maintenance of equipment and plant rooms, preventative maintenance, inventory documentation, energy monitoring, purchasing and receiving, and undertaking audits.

DUTIES AND RESPONSIBILITIES:

• Perform electrical, plumbing, carpentry, lock smiting and painting work to maintain municipal buildings.
• Oversee all maintenance and repair of HVAC systems in City buildings.
• Perform routine HVAC system preventative maintenance work; determine HVAC system problems and make recommendations for repair.
• Review and evaluate the quality of HVAC contract vendor work.
• Move and relocate office furniture; make adjustments to desks, chairs and files.
• Oversee roof maintenance program; inspect condition of roofs; clean roof gutters and drains.
• Oversee parking lot light program; install and repair lamps, ballasts and covers.
• Repair locking systems on doors, files, cabinets and lockers.
• Oversee building maintenance contract and service work; process and contract out repair
• requests.
• Travel from site to site; inspect facilities, buildings and grounds for routine maintenance; prioritize repairs and renovations.
• Ensure facilities and buildings are in compliance with Singapore Authority guidelines and safety regulations.
• Participate in the preparation of the building maintenance budget
• Monitor budget expenditures.
• Requisition building maintenance supplies, material and equipment; monitor inventory; load and unload supplies.
• Prepare cost estimates for maintenance activities; maintain maintenance records and files.
• Load and deliver tables and chairs to special events.
• Respond to public inquiries in a courteous manner and provide information within the area of assignment.
• Resolve complaints in an efficient and timely manner.
• Perform related duties as required.

JOB REQUIREMENTS:

• At least 2 years of relevant work experience preferred
• Attained at least a NITEC in Electrical, Mechanical, Aircon Maintenance, or an equivalent vocational qualification
• Knowledge of building mechanical and electrical (M&E) maintenance related technical skills
• Willingness to perform shifts

Are you passionate about inspiring curious minds to love Science while growing in a career that pays you well?

If your answer is a resounding YES, The Pique Lab WANTS you!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Science learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies and have one overarching goal: to make learning fun, shorten learning curves and help students develop a genuine appreciation for Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 80 team members across 10 departments. Our proprietary learning methodology and examination-centric materials have helped more than 20,000 students ace their Science examinations.

Our headquarters is in Singapore, with additional offices in China, Philippines and Malaysia. We take pride in our open, fast-paced and flat organisational structure where every team member is valued for their skills and competencies, not just their job titles.

We are looking for passionate Science lovers to join us to bring the joy of learning to more children. Who knows? You might be nurturing the next Albert Einstein or Marie Curie!

If you like the prospects of working in a close-knit team, leveraging tech to work hyper-efficiently while tackling challenges head-on, we’d love to talk to you about joining the team!

[Your Role]

As a Primary Science Teacher at The Pique Lab, you will be involved in:

1. Class & Learning Management – You will manage classes (online & onsite) effectively with a holistic understanding of your students’ learning needs and motivations
2. Lesson Preparation & Delivery – You’ll prepare for your lessons in accordance to our curriculum. In particular, you’ll devise ways to simplify Science concepts and highlight common misconceptions.
3. Publishing – You’ll share your knowledge by writing articles and producing videos, so that your students can continue to learn from you outside of the classroom.
4. Communication – You’ll communicate with parents on their children’s learning progress and make appropriate recommendations on how to improve further.

[Your Growth]

Your success as a Lower Secondary Science Tutor means a lot to us.

Rigorous training is provided during your first 9 months at The Pique Lab, which is aimed at increasing your confidence and expertise as a Primary Science Teacher.

You will start your career with us by undergoing the Teaching Associate Programme where you'll learn plenty of valuable teaching skills:

• Content Mastery: Solidify your fundamentals in the Primary Science syllabus by learning key concepts & examination question types. Understand how to apply a variety of answering techniques to tackle questions effectively.
• Attention Control: Discover how to make your lessons come alive, such that your students never get bored of them. Dive deep into delivery technicals such as coherency, clarity, tempo, gestures, expression and humour.
• Class Control: Pick up effective classroom management strategies, so that you're able to maintain a fun, yet disciplined teaching approach with your students.
• Performance Management: Learn how to use cues effectively to instil a stronger sense of confidence in your students & help them develop a stronger affinity for Science.
• Communicating With Parents: Understand how to communicate with parents, such that they are supportive and appreciative of your work.

After you've achieved mastery in your fundamentals, you can look forward to explore various career pathways (Specialist Track & Management Track) where we'll work closely with you to spearhead projects or manage teams.

[You, Our Ideal Candidate]

We’d love to have a chat with you if you meet the following criteria:

Required:

• Strong Background in Science: You should have a strong understanding in the subject matter - not just at the university level, but at a primary/secondary level, and hence be able to simplify complex Science concepts.
• Prior Teaching Experience: You should have some experience in teaching, not strictly limited to Science - be it commercial experience (e.g. teaching in MOE schools, tuition centres or private 1-1 classes) OR volunteering experience (e.g. coaching kids in after-school care centres).

Good to have:

• A Positive, Confident & Engaging Personality: You need to be comfortable engaging students at a group level & infuse joy and laughter in your lessons.
• Grit and Drive to Succeed: You must be committed to mastery and be willing to put in the hard work. You should have a clear idea on what you intend to pursue in your career, at least for the next 3 to 5 years,
• Ability to learn fast and think on your feet: You will be expected to pick up and apply strategies and techniques taught to you quickly, especially during the training period.

[Your Welfare]

1. [Biggest Takeaway] Mentorship, Training & Regular Feedback
2. Abundant Career Progression Opportunities in two different tracks: Specialist track and Management track
3. Competitive Remuneration, including a base salary (starting from $3,400/ month) plus a variable pay (which scales based on your contributions)
4. Annual Performance Bonus
5. Medical, Dental & Vision Benefits
6. Technology Benefits
7. Paid Leaves
8. Time-off From Work For Errands
9. Fully-stocked Pantry
10. Free Meals on selected school holidays and weekends
11. Company Socials
12. Work From Home Care Packages

[Take Note]

1. We respect your time commitment with us. As such, you'll be paid full salary, even during your training period.
2. There are no part-time teaching positions due to the amount of resources required to groom teachers to excellence.
3. We specialise only in Primary Science and will continue to deepen our expertise in this area within the next 3 to 5 years. If you're only keen to teach Mathematics or English, we're probably not a good fit for you.

Job Responsibilities:

• Provide front-line engineering support for M&E systems
• Carry out/ ensure routine & preventive maintenance services of M&E systems in accordance to plan/master schedule
• Conduct site inspections and data logging for critical M&E systems
• Perform preliminary troubleshooting and rectification of M&E issues
• Manage and supervise contractors to perform maintenance/ repair/ replacement works
• Responsible for tenants satisfaction, attend to and investigate and complaints related to M&E services
• Ensure that the premises and its building facilities are maintained at the highest standards
• Ensure proper documentation of all maintenance, repair and services activities.
• Any other duties as assigned by the Engineering Supervisor & Building Manager

Requirements:

• Diploma / Degree in Electronics /Electrical Engineering or equivalent.
• Hardworking, positive working and learning attitude
• A good team player who is also able to work independently
• Possess good technical knowledge of building works and M & E will be advantage.
• Possess good communication skills (with good written & spoken English) and be able to relate to different levels of people.
• Ability to handle difficult situations and work well in fast-paced environment

Job Summary:

As an Outbound Sales Executive, you will play a crucial role in driving our revenue growth by generating new business opportunities. Your primary responsibility will be to reach out to potential clients through various means, including door-to-door visits, to introduce our products/services, understand their needs, and close sales deals.

Key Responsibilities:

- Conduct door-to-door sales to introduce our app to potential clients.

- Identify and target new business opportunities through market research and networking.

- Develop and maintain strong relationships with current and prospective clients.

- Deliver engaging presentations and demonstrations to potential clients.

- Meet and exceed sales targets and KPIs regularly.

- Provide feedback on market trends and competitor activities.

- Maintain accurate records of sales activities and client interactions in the CRM system.

- Attend sales meetings, training sessions, and industry events to stay up-to-date with the latest trends.

Requirements:

- Proven experience in outbound sales, particularly door-to-door sales.

- Excellent communication and interpersonal skills.

- Strong negotiation and closing abilities.

- Self-motivated with a results-driven approach.

- Ability to work independently and as part of a team.

- Familiarity with CRM systems and Microsoft Office Suite.

- Outgoing personality and a natural flair for engaging with people.

Job Description:

• Electrical system maintenance.
• Assign responsibilities and resources for inspection, testing, repair and predictive maintenance of equipment and systems.
• Maintenance of air-conditioning systems as well as refrigerator systems etc.
• Recommend repair works and solutions to address equipment and system failures.
• Structure maintenance, care of department tools, supplies and equipment etc.
• Conduct root cause analysis of failures and malfunctions.
• Ensure compliance with Hotel’s Workplace Safety and Health (WSH) and Environmental Management System (EMS) guidelines.
• Conduct WSH and EMS accidents and incidents investigations.
• Develop and review operational plans and Standard Operating Procedures (SOPs) periodically.
• Ensure rules, regulations and guidelines are adhered.
• Other ad-hoc duties and responsibilities as and when assigned.

Requirement:

• Min. ITE Certificate in Electrical & Electronics or equivalent.
• At least 2 years of experience in similar capacity.
• Able to perform rotating shifts, including weekend and public holidays.
• Team player with positive work attitude.
• Possess good communication and interpersonal skills.
• Has good observation and pays attention to details.
• Ability to work independently and take initiative.
• Strong analytical & problem solving skills.

More Information:

• Mode of Employment: Permanent Employment [Direct headcount]
• Company: Reputable International Engineering (Facilities Management) Service Provider Organization
• Working Location: CBD Area
• Working Hours: 5.5 Working Days per week (8.30 AM – 5.30 PM on full day & 8.30 am – 12.30 PM on half day)
• Benefits (on top of basic): OT allowance & Annual Bonuses (AWS & Performance)

Responsibilities:

• Perform daily operational activities such as:
• Preventive and Breakdown maintenance activities (of all ACMV related equipment) in accordance with safety guidelines
• Safe keeping of Hand-tools & practicing good housekeeping habits
• Providing technical advices & assistances for all maintenance functions
• Preparing routine & post-job service reports
• Attending to customers' enquiries/ requests.
• Other related/ ad-hoc tasks as assigned

Requirements:

• Possess NITEC in Mechanical, Electrical, Electronic or related
• Comfortable to work 5.5 working days/week (with rotating shift arrangement)
• Advantageous to have, but not a must have: 2 Years (or more) in ACMV Management (ACMV Equipment, Chillers, Switchboard & Generators)

[Those without prior working experience are welcome to apply too (On-The-Job Training will be provided)]

To Apply, please kindly email your updated resume to [email protected].

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our internal resume database for future opportunities.

APBA TG Human Resource Pte Ltd (14C7275) || Yadanar Su Mon (R1549384)

DUTIES & RESPONSIBILITIES:

1. Art Studios and Storerooms

• Liaise with Estate for removal of trash, cleanup of major spaces
• Organize storage space and dejunk the unnecessary
• Report breakdown of equipment/facilities to IT and Estate, oversee repairs

2. Administrative and Office Work

• Manage SRC Art Gallery (On spotlights, air-con and screenings for visits), Open and Close Gallery (within office hours only)
• Liaise between art suppliers, art teachers and Finance – Processing of invoice payments and documentation
• Updating art materials inventory list
• Liaise with IT and AV with checks and updating of inventory list
• Booking of transport for external gallery and museum visits

3. Supervision of Teaching and Learning

• Keeping updated stock list (be it liaising with art teachers or physical checks)
• Assist in sourcing of materials, ordering of materials, liaising with delivery and packing
• Archiving of artworks on display in school, keeping track of inventory list of artworks on digital platform
• Packing and organizing of delivered art materials into the respective storerooms and studios
• To provide close supervision when students are handling machines or engage in dangerous activities
• To check that all students vacate art room at the end of each day, all doors are secured and ensure that no student is able to assess freely.

4. Materials & Equipment

• Oversee loan of equipment to students, keeping an updated inventory of equipment movement
• Keep an updated inventory, labeling equipment, coming up with instructional/ safety labels
• Accountable for usage and returning of tools and equipment during activities
• Accountable for maintenance of equipment such as cameras and lenses

5. Digital archival/ Resource preparation

• Simple documentation/ photographing of art works
• Archiving photographs/ artworks / articles digitally
• Maintenance of AEP website
• Assist in the production of art learning resources. E.g. scanning

6. Installation & Display

• Assist in setup of student’s works for exhibitions (Painting / construction of walls, liaising with the IT, AV and Estate for the wiring of electrical cables, spotlights and installation of works)
• Oversee framing and installation of artworks in the SRC Art Gallery and within school compound (Liaise with external vendor)
• Artist Statement Labels

7. Safety Officer

• Assist Safety Committee and EC/ Aesthetics in the role as safety officer for all art studios.
• Maintenance of First Aid Kit in all art studios
• Work with Estate on checking of all fire extinguishers
• Maintenance of Kiln and Printing Press (Liaise with external vendor)
• Maintenance of cleanliness in all art studios and gallery

REQUIREMENTS

• A Diploma in Fine Arts is preferred.
• Career Opportunity for Beginners - Entry level is welcomed.
• Familiar with art materials and equipment, managing inventory, good organisational skills.
• Proficiency in website design.

Description:

• Preparation of Laboratory-based practical lessons
• Set up and clearance of experiments
• General cleaning of the lab and lab equipment

Qualification:

• National ITE Certificate (NITEC), or its equivalent, or higher, in Science specializations and/or with at least 1 year of experience would be an advantage
• Proficient in English (Oral and Written)
• Preference will be given to candidates who have experience working in a Science laboratory environment previously

Job Description:

• Supports pharmacological services by stocking, assembling, and distributing medications
• Maintains records by recording and filing physicians’ orders and prescriptions
• Assist pharmacists and senior pharmacy technicians in handling routine task in pharmacy administration.
• Interacting with customers and answering questions
• Any ad hoc duties as per assigned

Requirement:

• Minimum Diploma in Pharmaceutical Sciences or Pharmacy Science, Certified Pharmacy Technician Course or equivalent.

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Hiring: air conditioner technician assistant

Must have 3-5 years of experience in air conditioning maintenance

Salary composition:

• Basic Salary: 3000-5000 SGD + OT including allowances
• Good progression and chance for promotion, higher basic salary and S Pass.
• Monday to Saturday 9am-6pm
• Good work culture
• Friendly boss and co-worker
• Fast growing company with great potential!

Job Scope:

• Servicing of air conditioner units
• Topping up coolant / gas for compressors
• Fixing of leaking air conditioner units
• Fixing of air conditioner units that are not cold
• Installation of new air conditioner units / replacement aircon units
• Qualify leads and set meetings by qualifying key decision-makers to penetrate accounts and develop new prospects.
• Lead and accurately record contact information in the company CRM

Must have:

- 3-5 years of experience in air conditioning maintenance

- Self motivated

Are you jaded by the incessant amount of administrative tasks you need to handle as a teacher?

Do you feel held back in your career as you're unable to grow in the direction you aspire?

Are you ready to refresh and relaunch the next phase of your career trajectory with stability in pay and still work with YOUTHS?

If your answer is a resounding YES, The Pique Lab WANTS you!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Science learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies and have one overarching goal: to make learning fun, shorten learning curves and help students develop a genuine appreciation for Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 80 team members across 10 departments. Our proprietary learning methodology and examination-centric materials have helped more than 20,000 students ace their Science examinations.

Our headquarters is in Singapore, with additional offices in China, Philippines and Malaysia. We take pride in our open, fast-paced and flat organisational structure where every team member is valued for their skills and competencies, not just their job titles.

We are looking for a knowledgeable & engaging Chemistry teacher to join us to bring joy of learning to more children. Who knows? You might be nurturing the next Albert Einstein or Marie Curie!

If you like the prospects of working in a close-knit team, leveraging tech to work hyper-efficiently while tackling challenges head-on, we’d love to talk to you about joining the team!

[Your Role]

As a Chemistry Specialist Teaching Associate at The Pique Lab, you will be involved in:

1. Class & Learning Management – You will manage classes effectively with a holistic understanding of your students’ learning needs and motivations
2. Lesson Preparation & Delivery – You’ll prepare for your lessons in accordance to our curriculum. In particular, you’ll devise ways to simplify Chemistry concepts and highlight common misconceptions.
3. Publishing – You’ll share your knowledge by writing articles and producing videos, so that your students can continue to learn from you outside of the classroom.
4. Communication – You’ll communicate with parents on their children’s learning progress and make appropriate recommendations on how to improve further.
5. Curriculum Design – You’ll work together with the Curriculum Design Team to create highly impactful learning materials that will make a difference in your students' lives.

[You, Our Ideal Teaching Specialist]

We’d love to have a chat with you if you meet the following criteria:

Required:

• Strong Background in Chemistry: You should have a strong understanding in the subject matter - not just at the university level, but at a pre-tertiary level (IGCSE/ IP/ A Level/ IB), and hence be able to simplify complex Chemistry concepts.
• Prior Teaching Experience: You should have at least 5 years of commercial teaching experience in the IGCSE/ IP Chemistry space (e.g. teaching in MOE schools, tuition centres or private 1-1 classes).

[Your Welfare]

1. [Biggest Takeaway] Mentorship, Training & Regular Feedback
2. Abundant Career Progression Opportunities in various tracks: Specialist track and Management track (more in the pipeline…)
3. Competitive Remuneration, including a base salary plus a variable pay (which scales based on your contributions)
4. Annual Performance Bonus (up to 4 months for TOP performers!)
5. Medical, Dental & Vision Benefits
6. Technology Benefits
7. Up to 16 Days of Paid Vacation Leaves
8. Paid Birthday Leave
9. Paid Marriage Leaves
10. Paid Compassionate Leaves
11. Time-Off From Work For Errands
12. Wellness Breaks
13. Fully-Stocked Pantry
14. Free Meals on selected school holidays & weekends
15. Company Socials (On top of team socials!)
16. Fruity Fridays Care Packages

[Take Note]

• We respect your time commitment with us. As such, you'll be paid full salary, even during your training period. :)
• There are no part-time teaching positions due to the amount of resources required to groom teachers to excellence.
• We specialise in Science & Math and will continue to deepen our expertise in these areas within the next 3 to 5 years. If teaching Science and/or Math is your vocation, or you’re keen to catapult your teaching career with specialisations in these subjects, we would love to have you.

Are you seeking the new norm career opportunities?

We are helping Thatz International Pte Ltd to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business.

Who we are

Thatz Resources Pte Ltd (Agency License No. 04S4557) has been established since the Year 2000 to recruit the right IT candidate that meets our clients’ requirements at all levels. We always have great success in matching the best candidate with the job openings.

Our DELIVERIES:

· Quality

· Speed

· Technology

· Right Pricing

· User eXperience

Our CORE VALUES:

· Integrity

· System

· Consistency

· Forward Looking

· Humanity, and

· Environmental Friendly

Temp Staff (IT / AV Technician)

Job Title: Temp IT / AV Technician

Work Location: Downtown, Singapore

Job Type: 2-weeks contract

Primary Responsibilities:

1. Provide technical support to end-users for hardware and software-related issues.

2. To check on workstation numberings.

3. Install patch cord from monitors to LAN point on workstations.

4. Carry out the relocation of monitors and IT equipment as required.

5. Maintain inventory of IT equipment and ensure proper documentation of asset management.

Job Requirements:

1. Higher NITEC or Diploma in IT or related qualification.

2. Strong knowledge of computer hardware, software, and operating systems.

3. Ability to lift and carry monitors and IT equipment as needed.

4. Ability to work independently and prioritize tasks in a fast-paced environment.

5. Working days will be 3 weekdays and 2 weekends.

6. Fresh IT Graduates are welcome to apply.

ARE YOU THATZ ONE?

Get in touch

· Prepare your updated resume (please include your notice period, current salary package with full breakdown such as base, incentives, annual wage supplement, etc.), and expected package.

· Apply through this application or send your resume to [email protected]

· All shortlisted candidates will be contacted

As an advocate for fair employment, we strive to do our best to render objective and merit-based considerations for all applications, and we shall communicate with you when short-listed. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. For those who are not short-listed, your profile will be kept for other opportunities where suitable.

Please note that your response to this job advertisement and communications with us according to this job advertisement will constitute an informed consent by you to the collection, usage, and/or disclosure of your personal data by Thatz Resources Pte Ltd and her customers to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act.

Best wishes for your job search!

Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and get rewarded.

For more information about THATZ and other job listings, please visit: www.thatz.com

Connect with us on Instagram, Facebook, and more to stay updated on our latest offerings, industry insights, and exciting announcements. Join our vibrant online community and reach out further to discover the endless possibilities with our business. Follow us now for more!

Instagram: https://instagram.com/thatz_international?igshid=NTc4MTIwNjQ2YQ==

Telegram: https://t.me/+Qfwm_1-DbIhmMjc1

Facebook: https://www.facebook.com/profile.php?id=100091735044533

LinkedIn: linkedin.com/in/thatz-recruiter-25234548

STAY SAFE AND HEALTHY! TAKE CARE!

Are you a passionate graduate in search of a teaching career that supports your learning and growth, compensates well, while making a meaningful impact together with a team?

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Science learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies and have one overarching goal: to

make learning fun, shorten learning curves and help students develop a genuine appreciation for Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 80 team members across 10 departments. Our proprietary learning methodology and examination-centric materials have helped more than 20,000 students ace their Science examinations.

Our headquarters is in Singapore, with additional offices in China, Philippines and Malaysia. We take pride in our open, fast-paced and flat organisational structure where every team member is valued for their skills and competencies, not just their job titles.

We are looking for passionate Science lovers to join us to bring the joy of learning to more children. Who knows? You might be nurturing the next Albert Einstein or Marie Curie!

If you like the prospects of working in a close-knit team, leveraging tech to work hyper-efficiently while tackling challenges head-on, we’d love to talk to you about joining the team!

[Your Role]

As a Primary Science Teacher at The Pique Lab, you will be involved in:

1. Class & Learning Management – You will manage classes (online & onsite) effectively with a holistic understanding of your students’ learning needs and motivations
2. Lesson Preparation & Delivery – You’ll prepare for your lessons in accordance to our curriculum. In particular, you’ll devise ways to simplify Science concepts and highlight common misconceptions.
3. Publishing – You’ll share your knowledge by writing articles and producing videos, so that your students can continue to learn from you outside of the classroom.
4. Communication – You’ll communicate with parents on their children’s learning progress and make appropriate recommendations on how to improve further.

[Your Growth]

Your success as a Primary Science Tutor means a lot to us.

Rigorous training is provided during your first 9 months at The Pique Lab, which is aimed at increasing your confidence and expertise as a Primary Science Teacher.

You will start your career with us by undergoing the Teaching Associate Programme where you'll learn plenty of valuable teaching skills:

• Content Mastery: Solidify your fundamentals in the Primary Science syllabus by learning key concepts & examination question types. Understand how to apply a variety of answering techniques to tackle questions effectively.
• Attention Control: Discover how to make your lessons come alive, such that your students never get bored of them. Dive deep into delivery technicals such as coherency, clarity, tempo, gestures, expression and humour.
• Class Control: Pick up effective classroom management strategies, so that you're able to maintain a fun, yet disciplined teaching approach with your students.
• Performance Management: Learn how to use cues effectively to instil a stronger sense of confidence in your students & help them develop a stronger affinity for Science.
• Communicating With Parents: Understand how to communicate with parents, such that they are supportive and appreciative of your work.

After you've achieved mastery in your fundamentals, you can look forward to explore various career pathways (Specialist Track & Management Track) where we'll work closely with you to spearhead projects or manage teams.

[You, Our Ideal Candidate]

We’d love to have a chat with you if you meet the following criteria:

Required:

• Strong Background in Science: You should have a strong understanding in the subject matter - not just at the university level, but at a primary/secondary level, and hence be able to simplify complex Science concepts.
• Prior Teaching Experience: You should have some experience in teaching, not strictly limited to Science - be it commercial experience (e.g. teaching in MOE schools, tuition centres or private 1-1 classes) OR volunteering experience (e.g. coaching kids in after-school care centres).

Good to have:

• A Positive, Confident & Engaging Personality: You need to be comfortable engaging students at a group level & infuse joy and laughter in your lessons.
• Grit and Drive to Succeed: You must be committed to mastery and be willing to put in the hard work. You should have a clear idea on what you intend to pursue in your career, at least for the next 3 to 5 years,
• Ability to learn fast and think on your feet: You will be expected to pick up and apply strategies and techniques taught to you quickly, especially during the training period.

[Your Welfare]

1. [Biggest Takeaway] Mentorship, Training & Regular Feedback
2. Abundant Career Progression Opportunities in two different tracks: Specialist track and Management track
3. Competitive Remuneration, including a base salary (starting from $3,400/ month) plus a variable pay (which scales based on your contributions)
4. Annual Performance Bonus
5. Medical, Dental & Vision Benefits
6. Technology Benefits
7. Paid Leaves
8. Time-off From Work For Errands
9. Fully-stocked Pantry
10. Free Meals on selected school holidays and weekends
11. Company Socials
12. Work From Home Care Packages

[Take Note]

1. We respect your time commitment with us. As such, you'll be paid full salary, even during your training period.
2. There are no part-time teaching positions due to the amount of resources required to groom teachers to excellence.
3. We specialise only in Primary Science and will continue to deepen our expertise in this area within the next 3 to 5 years. If you're only keen to teach Mathematics or English, we're probably not a good fit for you.

Here’s what your dream career looks like: You’re a Science Wizard who weaves magic into learning, and you find joy in imparting Science matters (and literally, about matter) to young learners.

If reading this gets the blood running in your veins, you’ll fit right into our team!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best Science learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies and have one overarching goal: to

make learning fun, shorten learning curves and help students develop a genuine appreciation for Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 80 team members across 10 departments. Our proprietary learning methodology and examination-centric materials have helped more than 20,000 students ace their Science examinations.

Our headquarters is in Singapore, with additional offices in China, Philippines and Malaysia. We take pride in our open, fast-paced and flat organisational structure where every team member is valued for their skills and competencies, not just their job titles.

If you’re a Science Whizz with a passion for teaching, join us in shaping our comprehensive education ecosystem! Who knows? You might be nurturing the next Albert Einstein or Marie Curie!

If you like the prospects of working in a close-knit team, leveraging tech to work hyper-efficiently while tackling challenges head-on, we’d love to talk to you about joining the team!

[Your Growth]

As a Teaching Apprentice Intern, you have the opportunity to:

• Join a vibrant and dynamic teaching team that’s the heart of The Pique Lab - our teachers are always pumped to inspire and nurture the love of Science in young learners.
• Deep dive into proprietary TPL pedagogies that have helped over 16,938 students to date.
• Receive structured mentorship to become a charismatic educator and speaker.

If you’re not one to get a short circuit from challenges, and you wish to fast-track your career in teaching, you’re in the right hands with The Pique Lab family.

[Your Role]

All Teaching Apprentice Interns will receive first-hand experience in classroom teaching, via structured mentorship and curriculum-centric learning. If you enjoy being creative, you will also get to delve into content creation and storyboard for The Pique Lab’s teaching materials.

• Content Mastery: Proclaim mastery over key Science concepts and curriculum. You will gain a firm understanding of how to tackle examination question types, and apply a variety of answering techniques effectively.
• Attention Control: Discover how to make your lessons come alive. You will get to develop skills in content delivery and engagement, by looking at coherence and cohesion, clarity, pace, expressions, and humour.
• Class Control: Pick up effective classroom management strategies to effectively conduct classes, online & onsite. As a Teaching Apprentice Intern, you will get to observe and develop a holistic understanding of your students’ learning needs and motivations, so as to foster a fun, yet disciplined learning environment.
• Performance Management: Learn strategies that can empower students to think analytically, and instil a stronger sense of confidence and ownership over their learning journey.
• Experiment Creation & Publishing - At The Pique Lab, we want to give you the stage to work your magic. By the end of your internship, you’ll get to:

1. Design and create experiments in accordance with the Science curriculum. What we look out for is how you can digest difficult concepts and infuse fun through experiments to motivate students to learn.
2. Write and publish educational articles across our digital learning platforms, with the guided mentorship of our academic/curriculum team.

Outstanding interns who have gone through The Pique Lab’s Teaching Apprenticeship programme can look forward to a potential full-time career with us. We actively work with our full-time teaching associates to chart their career progression trajectory, where they can explore managerial roles and/or curriculum design, aside from teaching.

[You, Our Ideal Teaching Apprentice]

We’re looking for candidates with the following qualities:

Required:

• Strong Background in Science: You should have a strong understanding in the subject matter - demonstrated at the primary/secondary level, and you’re able to make complex Science concepts digestible for students. Added bonus if you are studying Science at the university level.
• Prior Teaching Experiences: You should have some experiences in teaching, not strictly limited to Science - be it professional experience (e.g. teaching in MOE schools, learning centres or private tuition) OR volunteering (e.g. coaching kids in after-school care centres).

Good to have:

• A Positive, Confident & Engaging Personality: You need to be comfortable engaging students within a group setting, and be able to infuse joy and fun in your lessons.
• A Clear Resolve for Success: You’re committed to mastering content taught to you, and you constantly strive to develop your arsenal of skills to help students. Teaching Apprentices should have a clear objective of what they wish to gain from this internship, and apply it to their goals and/or career.
• Ability to Learn Fast and Think on your Feet: You will be expected to pick up and apply strategies and techniques taught to you quickly, especially during the training period.

[Your Welfare]

1. [Biggest Takeaway] Mentorship, Training & Regular Feedback
2. Abundant Career Advancement Opportunities
3. Competitive Remuneration, including a base salary (up to $1,500/ month)
4. Productivity & Tech Benefits (27" Dell Monitor for your WFH set-up, Apple Equipment & Peripherals)
5. Time-off From Work For Errands
6. Fully-stocked Pantry
7. Free Meals on selected school holidays and weekends
8. Company Socials
9. Work From Home Care Packages

[Work Information]

• There are two possible internship arrangements for this role: Part-Time (3 Weekdays) or Full Time (5 Weekdays).
• We specialise in Science & Math and will continue to deepen our expertise in these areas within the next 3 to 5 years. If teaching Science and/or Math is your vocation, or you’re keen to catapult your teaching career with specialisations in these subjects, we would love to have you.

Unravel the best practices of brand communication and customer success as our Customer Success Management Associate.

If you’re a Communications/Business Management/Hospitality graduate who wants to be at the forefront of championing our brand's success by fostering strong relationships with our customers, come join us in this multi-faceted role in ensuring that our customers' expectations are not only met—but always exceeded!

[About Our Team]

At The Pique Lab, we’re on a mission to create the best learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research and data-driven methodologies, and have one overarching goal: to make learning fun, shorten learning curves and help students develop a genuine appreciation for learning.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 10 departments. Our proprietary learning methodology and examination-centric materials have helped more than 20,000 students ace their Science examinations.

Our headquarters is in Singapore, with additional offices in China, the Philippines and Malaysia. We take pride in our open, fast-paced and flat organisational structure where every team member is valued for their skills and competencies, not just their job titles.

We are looking for a curious and resourceful Customer Success Management Associate who wants to master a wide variety of customer relations functions and manage a team by the end of our Customer Success Management Programme!

[Your Role]

As our Customer Success Management Associate, you’ll be a key team player in our strong-knit Customer Care team where you will have ample career progression opportunities to help shape a service culture that you can take pride in.

For a start, you’ll be involved in these 3 key growth areas:

Customer Management Superstar:

• Develop a deep understanding of our courses to make appropriate recommendations to our customers: Hard selling is not in our DNA — we believe in matching our customers to our programmes that best fit their learning needs. To help ensure that our students and parents derive the most value out of their learning experiences with us, you’ll learn about the key takeaways and frequently asked questions of each course, and how to communicate these to them effectively.
• Deliver personalised and enjoyable brand experiences through our various communication channels and at our centres: 95% of our communications are digital (WhatsApp messages, phone calls and emails) and 5% are in-person at our front desk. Besides honing your in-person communication skills such as greeting our customers warmly and guiding them to the correct classroom on-site, you’ll have the opportunity to learn the best practices of how we consistently deliver the same warm and professional customer experiences online as well!

Operations Extraordinaire:

• Assist with critical customer success operational tasks: Making the best programme recommendations is only the first step in our playbook to creating a delightful brand experience for our customers. You’ll deep dive into the different types of support our customers typically require and how to meet them, such as collecting fee payments, arranging replacement lessons and troubleshooting technical difficulties during online classes.
• Support Customer Care team in essential administrative activities: In order to understand the ins and outs of the work of our multi-faceted Customer Care team and eventually lead them, you’ll be actively involved in manoeuvring the intricacies of our back-end operations such as receiving courier deliveries, updating class schedules, fulfilling e-commerce orders, and ensuring that our pantries are always well-stocked!

Crisis Communications Champion:

• Resolve escalated customer issues effectively: Being able to handle customer escalations with finesse is what will set you apart from other customer relations professionals and we want to help you get there. With your understanding of our internal processes, policies and customer requests, you’ll have the opportunity to translate what you’ve learnt in school about crisis communications to real-life escalated cases to ensure win-win outcomes for both our customers and the company in a timely manner.
• Analyse and establish root causes of common and unique customer-related issues and solutions: Designing effective customer solutions in The Pique Lab would require you to develop a comprehensive understanding of how our customers think and behave while manoeuvring our policies strategically. To do this, you’ll be involved in coordinating with different teams to understand possible root causes of common and unique customer-related issues, propose viable, customer-centric solutions and document these scenarios for training purposes.

[