Total 2,272 Manager maintenance engineer service job vacancies in Singapore

In addition to general accountabilities of First-Line Management, this job is to lead regional efforts to improve services quality in AMEA. Develop reports and dashboards on key services performance indicators, perform periodical analysis of trends and issues, identify root causes, create business cases, and take charge of a portfolio of mission critical improvement initiatives.

1. Services Performance Planning and Measurement: Understand operating models, service quality and customer experience drivers; define, develop, measure and monitor key performance indicators; set annual service performance goals, provide recommendations to accomplish goals; coordinate and improve key performance indicators.

2. Services Analytics: Design and develop strategic methods for data collection and analysis; integrate and prepare datasets, build and evaluate data models; explore and analyze data using statistical and visualization techniques; summarize and present findings and recommendations to business users and stakeholders in understandable and relevant ways; document and publish analyses properly.

3. Services Quality Improvement: Identify high service quality impact opportunities and initiatives; build plans, form teams, ensure progress of work, identify and report success measures; serve as key liaison on crossdivisional service-related systems and issues; work as part of a global multi-disciplinary team responsible for service quality; direct improvement action plan, manage project implementation; develop risk mitigation strategies to minimize or prevent potential risks.

4. Quality Management System Promotion: Articulate the importance of services quality management system; capture and communicate business requirements and provide subject matter expertise; conduct or support training sessions and provide coaching to key user groups; actively and openly demonstrate and promote the use of data, analytics, and technology, as well as the constant learning that that requires.

1. Master’s degree or equivalent in Statistics, Business Analytics, Actuarial Studies, or similar discipline. PHD degree preferred.

2. 5 years of relevant work experience in engineering, data analytics or related. Line management experience preferred.

3. Six Sigma certification is considered an advantage.

4. Applied analytical skills. Strong statistical knowledge, data modelling and visualization skills.

5. Fluency in written and spoken English.

6. Good understanding of fundamental business principles and problems.

1. Strong analytical knowledge and skills.

2. Strong understanding of how technology can help in addressing operational problems.

3. Great communication skill to deal with various levels in the organization.

4. Ability to drive cross-border, cross-functional initiatives, and results.

5. Ability to work independently with global stakeholders.

• S$3,000 Higher + Attractive Incentive + Monthly Transport Allowances + VB + AWS
• 5 days work week
• US MNC
• Minimum 3 years of Sales Experience in Food industry or relevant
• Understanding of marketing and negotiating techniques

Our client who is focused on foodservice, the business comprises a mix of well-established leading and rapidly growing market positions is looking for suitable candidates to join their growing business as Account Manager (Food Service)

RESPONSIBILITIES:

• Identify new business opportunities and execute sales strategy to secure new customers
• Maintain good customer relationship with customer to increase sales growth
• Attend to customer enquiries/ issues and resolve in a timely manner
• Achieve monthly sales target as KPI set
• Work closely with the Sales Manager, Executive Chef, Procurement, Brand and Marketing team on the various branding development and marketing support for different customers based on their requirements
• Develop professional rapport with the customers and build positive brand loyalty
• Manage accounts and meet or exceed targets relating to revenue growth, activities, profit margin, mix of products and services sales, customer retention and customer acquisition
• Canvassing new potential customers via cold calling, networking etc
• Collaborate with brand and marketing team to perform market research to understand the various trends, competitive analysis
• Possess good product knowledge in the foodservice industry

REQUIREMENTS:

• Minimum 3 years of Sales Experience in Food industry or relevant
• Minimum Diploma education level
• Thorough understanding of marketing and negotiating techniques

OTHER INFORMATION:

• Location : Clementi
• Working hours : · Monday - Friday : 8.30am to 5.30pm
• Salary :S$3,000 Higher /Negotiable (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

HOW TO APPLY: Interested candidate, Apply through this job application or,

Call your Friendly Consultant, Jessmond Delan , at Whatsapp at +65 8911 6546 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

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Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

YOUR SUCCESS IS OUR ACHIEVEMENT!

We are current looking for a highly skilled Fundraising Manager for our social service agency (SSA) to help us fulfil this important undertaking.

Responsibilities

The Fundraising Manager will be involved in :

• Take charge and drive all fundraising activities in SSA
• Formulate fundraising strategy, structure, and processes
• Plan and organize fundraising events and campaigns to meet assigned fundraising target
• Donor acquisition, appreciation, reporting and retention
• Donor Management System administrative duties
• Stakeholders relationship building and management
• Reporting of fundraising status and impact to Board, management and donors/ funders
• Event planning, organising and execution
• Community partnerships with the objective of fund raising, outreach and collaborations
• Any tasks and projects that may be assigned

Qualifications

• Independent and self driven
• Desire to serve and build a career in the social service sector
• Proactive, resourceful and a positive ‘Can do’ attitude
• Able to adopt a marketing mindset
• Experienced in fundraising and leading a fundraising department
• Event organising or Sales and Marketing will be an advantage

Only shortlisted candidates will be notified.

(Please refer to the FY23 Salary Guidelines for the Social Service Sector posted on the NCSS website https://www.ncss.gov.sg/Social-Service-Careers/Sector-Salary-Guidelines)

Sun Ray Scheme

Sun Ray is a centralised scheme administered by NCSS to develop individuals who have strong leadership qualities to lead professional practices and agencies in the social service sector.

To enable a holistic development. there will be structured rotation across social service agencies in different sub-sectors to provide individuals with cross-organisational exposure and support. The exposure will enable those on the Sun Ray to develop broader sector perspectives and gain deep sector knowledge to help the social service agencies that they are deployed to build capabilities and capacity.

We are looking for individuals with strong motivation and leadership capabilities to lead agencies or professional practices to achieve social impact in the social service sector.

Job Description:

To support a complete portfolio of IT infrastructures for workplace and Telecom/WAN Services. This function assures IT services provided to its business organizations are in accordance with the expected service levels.

• Enable and support organizational transformation and change through the development and delivery of workplace strategies for the company.
• Coordinate communications and engagement between businesses and functions, to ensure workplace projects and initiatives deliver targeted business outcome
• Provide effective, compliant and functional leadership across the full breadth of workplace services for the portfolio
• Accountable for the IT Service Level Objectives, 3rd party vendor service quality, IT security risks, and shall align the IT operating processes to ISO/TS common quality criteria.

Profile:

• Possesses professional qualification in IT discipline or a relevant equivalent
• Technical experience in the Microsoft 365 will be an advantage.
• Sound understanding of how businesses operate and the key challenges faced in the operative environment
• Experience in coordinating, supporting or delivering workplace projects
• Excellent interpersonal, and communication skills
• People-oriented, customer service mindset
• Positive, team-oriented mindset, with a natural willingness to always go the extra mile

Job description

The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy.

Responsibilities

Identify partnership opportunities

Develop new relationships in an effort to grow business and help company expand

Maintain existing business

Think critically when planning to assure project success

Team player (work closely with internal departments like supply chain team, marketing and logistics etc)

Perform other duties as and when assigned

Qualifications

Minimum Diploma in Business or equivalent

2 - 3 years' prior industry related business development experience in FMCG environment

Strong communication and interpersonal skills

Proven knowledge and execution of successful development strategies

Focused and goal-oriented

SAP knowledge is a plus

OTHER INFORMATION:

Location: North-East

Salary package of SGD 6000 per month (including allowances)

• Play an advisory role on client engagements
• Where necessary, help structure and present recommendations to senior leadership for approval
• As appropriate, play an active role in new client acquisition and new business presentations.
• Drive the discussion and development of quarterly & annual business review for key brands.
• Provide methodological support, coaching, professional development and training to staff.
• Participate in evaluating the digital health of current clients.
• Responsibilities include bring new logos & developing strong relationships with them for manpower services.

connecting with key business executives and stakeholders for business development & get sourced profiles on requirements to achieve targeted goals with focus of RUN, INNOVATION & GROW

POSITION SUMMARY:

The Sales Engineer / Sales Account Manager is tasked to direct and manage sales activities in Singapore, Indonesia, Southern Malaysia. Responsible for the effectiveness of the performance of sales territories assigned - promoting direct sales, and effectively managing distribution channels, providing strong customer support, establishing and achieving sales growth by performing the following duties:

MAIN DUTIES AND RESPONSIBILITIES TO BE ACCOMPLISHED:

To develop, implement and maintain a comprehensive account sales plan for the key customers and distributors in the assigned territories.

Monitor activities of distributors and create sustainable business strategies to meet growth ahead of market rates.

Evaluate assigned distributors performance and drive business growth objectives by performing monthly and quarterly business reviews.

Create and maintain a broad account base in assigned territory, keep abreast of trends and developments in key accounts in the region.

Assist customers by supplying information related to samples, delivery timing, drawings/specifications, quality issues, credit issues, etc.

To identify new business opportunities and maintain Company's competitive position at assigned accounts.

To assist in product development and customization to meet demand, if necessary.

Other duties as assigned by the Company.

EDUCATION

• Recognized Bachelor's degree in Engineering, Marketing, or any business-related discipline.

EXPERIENCE & KNOWLEDGE REQUIRED:

• With at least 5 years experience in the electronics industry.

• Experience in the connectors market is an advantage.

SKILLS REQUIRED:

• Have strong interest in understanding industry, business, product line strategies

• Ability to manage multiple projects at a time

• Strong creative, analytical, organizational and personal sales skills

• Commitment to work with shared leadership and in cross-functional teams

PERSONALITY TRAITS:

• Ability to effectively build strategic customer relationship at assigned accounts.

• Results orientated and able to take ownership of one’s own work.

• Has initiative.

• Able to meet deadlines and can work in a fast paced environment

• Good interpersonal, communication and analytical skills.

• Ability to work under pressure and is adaptable to change.

• Eager, diligent and can work independently.

JOB MISSION

The Regional Service Manager is responsible for leading the service team with facilitating the processing of service tickets from start to finish for our clients with the utmost sense of urgency, professionalism and high quality required by our brand.

The Global Service Department is made up of a Global Service Manager based in the US, Regional Customer Service Managers based in the US, Singapore and the UK, with first line service receiving and dispatch being handled by our regional Customer Service Operators.

DUTIES

• Be responsible for the performance of the service execution globally on a day to day operational basis, with emphasis on the US region.
• Responsible for recruiting, training, day to day management, performance, development, and career progression of the US Customer Service Operators.
• Oversee all service tickets on a global basis to ensure that Service Level Agreements (SLAs) are met and are dealt with professionally and efficiently.
• Where necessary, intervene and take ownership of individual service tickets regardless of completion of region to ensure customer satisfaction.
• Provide weekly reports and metrics to clients, management, and internal stakeholders providing status updates of all ongoing service
• Proactively heading off potential problems ahead of time.
• Be the escalation point for clients and where necessary formulate and execute mitigation plans for service calls.
• Be the single point of contact within region to our clients for all strategic service matters and to hold regular face to face client meetings to ensure customer satisfaction.
• Hold weekly meetings with GS to review on-going global service calls, provide support, assistance and guidance to all global operators where necessary.
• Where needed, create and provide quotes and proposals to clients.
• Work closely with the Finance Department and executing financial administration such as managing and approving supplier invoices, verifying material purchases, and updating service agreement paperwork.
• To plan and schedule Routine Inspections (RI) of client sites.
• To continuously identify and implement process improvements to enable improved customer service and efficiency on a global basis
• Maintain and develop relationship with Local Service Partners maintain the Local Service Partner database
• Contribute to, and execute, the Global Service medium to long term strategy including department goals, vision, organization, processes and tools

REQUIREMENTS

• Associates degree or equivalent experience.
• 5+ years customer service experience.
• 2+ years leadership experience.
• Ability to multi-task in a fast-paced environment.
• Strong knowledge of computer operations and applications, including MS Office, Internet Browsing, and the ability to quickly understand security systems.
• Experience in dispatching or security industry environment a plus.
• Excellent written and verbal communication
• Can be proactive and problem solve
• Can work well in a team environment
• Must be highly organized and detail oriented
• Can work independently under minimum supervision

This position is for PaxOcean Group, a company under Kuok (Singapore) Limited.

Tasks and Responsibilities

• Effective delegation and control of resources for optimum productivity.
• Welfare of department personnel and identification of training needs.
• Continual appraisal of department personnel.
• Ensuring compliance with regulatory, company, quality, environment, occupational health and safety standards and procedures.
• Plan, implement, and demonstrate continual improvement in occupational health and safety, quality, environment and productivity.
• Succession plan within the department.
• Liaison and coordination with regulatory bodies, clients, consultants, contractors, and internally within the company to satisfy their needs, within commercial controls, and essential requirement.
• Ensure company and project milestones, and commercial controls are achieved by effective planning, logistics, and execution.
• Assessment of consultants, suppliers, subcontractors.
• Ensuring comprehensive inputs to Commercial, Purchase departments, with relevant technical details, support documents.
• Ensuring optimum work processes and equipment utilization.
• Generate, Control and monitor department budgets.

Job Requirements

• Minimum 5-10 years in similar management position at marine and/or offshore industries.
• Degree/Diploma in Estate Management, Facility Management & Shipyard Management, Engineering preferably Mechanical or Electrical related. For Diploma holders, prior leadership experience (minimum 5 years) in complex worksite environment will be an advantage.
• Demonstrated experience in managing the maintenance (including but not limited to housekeeping, building and M&E services) of a large-scale industrial property with preference in the marine and offshore industry.
• Knowledge and experience in managing the maintenance of marine related equipment such as gantry crane, crawler crane, docks, forklifts etc.
• Ability and familiarity to engage government agencies for the needful applications/renewals of regulatory certificates to the buildings and equipment within the premise.

Project Manager (Maintenance & Consturction)

Occupation Manager, Project (process & Construction)

Job Description & Requirements

PG Engineering Pte Ltd is looking for a competent Project Manager cum Manager (P&C Manager) for Process & Construction and industrial projects in island wide. The project manager is responsible for and required to be the core interface with the Team in support of our Client, and to ensure the highest level of service to our Client. The project manager will oversee, monitor and coordinate the project to ensure it is completed on or before time, to budget and to the specified quality standards.

From our Singapore office we currently provide a range of project management services to International Corporations and Government entities including the following:

• Strategic Project Definition and Advisory Services to maintenance & projects

• Client Representative Services;

• Due Diligence studies;

• Cost and Budget;

• Planning and Programme Management;

• Project Management;

• Design Management;

• Procurement Management;

• Construction Management;

* Management handling with upgrade;

* Management control c/w procurement and overall projects team;

Job Responsibilities:

The role involves the execution of duties to the highest possible standards. Your primary responsibility will be to lead and perform all of the activities necessary to plan, procure, manage and administer all issues related to power & construction and industrial site work.

Your duties will involve working closely with project staff and contractors across multiple technical disciplines requiring the supervision of numerous simultaneous tasks to meet very specific and immovable milestones. You will be privy to confidential information by necessity.

You will treat all such information with the highest levels of confidentiality and will perform your role with integrity and honour at all times.

It is expected that the P&C Manager’s role will require, but not be limited to the following key functions:

• Planning/Scheduling

• Implement a high-level effective project management framework and method statement, incorporating necessary review processes as required

• Review the master programme and other reports to ensure timeline is met

• Secure resources, suppliers, product for the Client as required

• Monitor the design, construction, and dismantling programme and identify opportunities for improved delivery

• Risk Management

• Proactively identify potential problems, conflicts, design and delivery issues using risk management tools and skills to mitigate impact on the project

• Identify Health and Safety issues and to report as per procedure

• Site, Oversee the effective operation of the activities related to the P&C Contracts through conducting regular site visits and quality checks

• People, Manage and direct the P&C team to provide overall superintendence and ensure that the project team staff, contractors, etc., work well and provide a supportive environment for the achievement of the project

• Holding weekly staff meeting with P&C team, monitoring and reviewing staff working hours and writing performance reviews for P&C staff

• Contract Management • Negotiate and convert contracts as required by the project

• Oversee the award of contracts and ensure the client is adequately protected

• Scheduling, minuting and issuing various project meetings and ensure minutes are actioned in a timely manner

• Provide regular and accurate reporting on the project progress, costs and quality

• Review and oversee the management of all P&C contracts and ensure that there are no major gaps or issues in providing the required P&C deliverables

• Monitoring and reviewing all P&C work instructions and variations ensuring that all information is accurate, recorded and follows the designated project approval process

• Manage and document changes/variations following approval by Client • Ensure contractors and consultants are paid in accordance with contract schedules

• Review any procurement requirements and provide all necessary P&C technical support to the procurement process • Client Management

• Take the leading role in interfacing with the Client and contractors on all P&C matters at all project stages

• Actively seek and implement strategies to improve the client’s position in regard to return and value

• Identity and resolve disputes quickly and reasonably

• Develop and maintain excellent relationships with Client, authorities, consultants, contractors and adjoining property owners/stakeholders

• Reporting

• Monitoring, reviewing and implementing appropriate document control processes in line with quality control procedures

• Preparing monthly status report input on all P&C activities and including a detailed analysis of power consumption and utilization

And any other work-related tasks or duties deemed required and assigned by the line manager.

Job Requirements:

• Electrical / Mechanical Engineering qualification with minimum 10 -15 years relevant experience

• Master Degree in Electrical / Mechanical systems in the relevant field in the power & construction industry

• Minimum 10 years’ project management experience, including minimum of 5 years’ experience in Singapore.

• Contract administration experience

• Excellent overall knowledge of most P&C systems, Knowledge in innovative components introduce and handling.

• Knowledge in electrical power distribution, Smart DB’s, PLC / SCADA programming

• Experience working in construction & industrial design firms

• Manage and coordinate the inputs of project stakeholders to ensure the successful delivery of the project

• Assess and resolve site planning and coordination issues

• Apply quality management principles and processes

• Possess a keen eye on detail to deliver the highest quality of standard

• Apply risk assessment and management principles and processes

• A capacity to communicate professionally and confidently with a diverse range of people at all levels

• Strong written communication skills, with a demonstrated ability to draft reports, minutes, correspondence, procedures, processes and forms

• Sound literacy in computer software, including the Microsoft Office range. Excellent knowledge of Word and Excel • Ability to read technical drawings

• Ability to work with limited supervision

• Flexibility and ability to work with different areas of the business Punctuality with attendance and with delivering tasks on time.

Job Description:

• Work closely with internal and external stakeholders to enhance service delivery.
• Feedback case management, call centre management, as well as working with relevant stakeholders (internal and external) on systems development and enhancement, ensuring that systems are able to help the organisation in effectively managing public feedback.
• Opportunity to be involved and implement inter-agency service improvement initiatives.

Working Arrangement:

Contract Duration: Perm Role

Location: Singapore Botanic Gardens

Salary:$3700-$6000/Month

Working Hours:

8.30am to 6pm Mon to Thu

8.30am to 5.30pm Fri

Role Requirements:

• Experience in systems management, call centre management, website management, data analytics, quality service management, etc.

• On the job training will be provided.

• Possess analytical, interpersonal and communication skills with excellent command of English.

• Able to work independently in a fast paced and dynamic working environment.

about the company

My client is a system integrator in Singapore. With their innovating technology, this is a great brand to join at an exciting time in their development & expansion.

about the job

• Managing the automotive maintenance operations and ensure all KPIs are met
• Ensure operation costs including but not limited to material, manpower and operating are kept within the operation budget
• Review and enhance the existing systems without compromising quality or service while optimizing cost
• Manage and ensure smooth day-to-day operations
• Conduct technical training
• Produce statistics and reports, to review performance and recommend procedural enhancement for discussion
• Establish, implement and monitor safe working practices and procedures
• Perform routine safety inspections on equipment and sites to ensure workshop conforms to all health & safety regulations

skills & experience required

• Master / Degree in Electrical / Mechanical / Mechatronics / Automotive Engineering
• Min 8 years of technical experience in motor vehicle maintenance & repair
• Managed service / technician previously
• Able to deliver top notch customer delivery & satisfcation
• Working in motor vehicle retailer repair operations environment

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg
Please include your availability, expected salary and reason for leaving current job
We regret that only shortlisted candidates will be contacted
EA: 94C3609 / Reg: R1325913

Job Description

· Able to provide recommendation and solution to customer in term of troubleshooting in accordingly to maker’s guidelines.

· Able to hand on and lead a team consists of engineer & technician to carry the job in anchorage, terminal, shipyard or during voyage repairs.

· Prepare Risk Assessment and plan for the work to be carried out.

· Work with internal and external stakeholders to achieve service excellence.

· Oversee the workshop operations and plan the workload accordingly.

· Responsible for continual improvement

· Other Ad-hoc duties as assigned by the Management.

Requirement

· Min Diploma in Marine engineering with 7 or more relevant working experience.

· Prefer with at least 4 – 5 years of sailing experience as Chief Engineer

· Good working knowledge in handling 2 stroke or 4 stroke engine or other machineries repairs whether is in workshop, onboard or during voyage.

· Positive mindset, Self-starter, team player, strong management skills and possess good analytical and solving skills and ability to work and adapt in a dynamic environment

· Able to lead and guide the team at short notice to achieve results.

· Able to travel and sail with the vessel when required at very short notice.

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

• Bread Manufacturing
• Basic $6500 - $8000
• AWS + Variable Bonus
• 5 Days (Office Hours)
• Location: Clementi area

Responsibilities

• Lead a team of engineering supervisors and shift engineers to diagnose mechanical and electrical breakdowns, assessing the best course of action and conducting a root cause investigation to eliminate the likelihood of re- occurrence.
• Project lead for all installations, overhaul of equipment and plant, working with suppliers to ensure they deliver on time, on budget and with minimum disruption
• Lead the implementation of a factory wide PM system using the current Process Control System, and ensuring PM activity is carried out during factory downtime at the correct frequency to an agreed standard.
• Effective manage an Engineering team including performance management, training and development
• Ensure that all projects are engineered to scope, budget and relevant standard and regulatory compliance.
• Fulfilling a key role within part of the site management team, being fully accountable and reporting on assets and ancillary plant downtime across site.
• Lead all on site preventative maintenance activities.
• Budgetary management/control, responsibility for the day to day management of the site repair and maintenance budgets
• Implement safe systems work and managing 3rd party site engineering works, liaising with the operations team to ensure that plant critical repairs minimize plant disruption or managed out of hours.
• Upholding GMP engineering standards across site, 3rd party technical customer audits & statutory inspections are passed any non-conformances are closed out with root cause analysis to avoid repeat failure.
• Continuous improvement of engineering ways of working to ensure improved equipment performance. A six sigma qualification would be desirable but not essential however knowledge of continuous tools and techniques is essential
• Lead the implementation of autonomous maintenance deployment process across the site.
• Responsible for maintaining and improvement of all engineering assets and developing an asset care strategy
• Setup an effective Engineering planning function, leading the development of Job Libraries and codifying repair

Requirements

• Degree in Mechanical or Electrical Engineering
• Minimum 5 year's management experience in engineering, project and maintenance management within food manufacturing industry.
• Demonstrates understanding of project management and engineering from a technical and operational point of view
• Strong analytical, problem-solving and decision-making skills
• Excellent planning, organizational skills and sense of urgency
• Background of hands-on experiences from new line installation project and/or focus improvement project will be advantageous

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

The Service Manager is accountable to ensure a seamless, efficient, and effective end-to-end implementation and execution of assigned ITIL processes.

Your key tasks

• Act as the single point of contact for one or more customers for IT Outsourcing (ITO) and Application Management Services (AMS) in the existing Avaloq SaaS Center, Platform operations and AMS L2, L3 Organizations
• Ensure the delivery of ITO & AMS services according to the Service Level Agreements (SLAs) contracted to our customers
• Regularly update, review or re-define SLAs with the customers
• Responsible of the external and internal communication in case of major incidents
• Coordination of internal departments in order to favour a quick solution and subsequent remediation actions
• Report regularly on the services’ status to the customers and to the Avaloq  Management Team
• Supervise the implementation of the Service Management processes and proactively initiate actions, required to maintain and/or improve the service level
• Keep an effective communication with the customer and the account managers, facilitating the communication flow between the customer and Avaloq
• Contribute to the increase of the customer satisfaction, through the internal “Voice of the Customer” portal
• Ensure tickets/requests raised contain the required documentation and follow defined SDLC processes
• Ensure clear representation and consistent communications internally and externally.
• Collate, prepare and submit/present defined KPIs and Statistics.

Service Asset and Configuration Manager – Job Description

The Service Asset and Configuration Manager will support the identification, control, recording, reporting, verification, and auditing of configuration items (CIs) in a centralised Configuration Management Database (CMDB) while ensuring that processes, tools, and governance are in place and being used in accordance with the ITIL best practices.

Responsibilities:

· Develop, implement, communicate, maintain the IT Asset Management standards, processes, and procedures.

· Responsible for the implementation and support of the configuration management tools and systems.

· Manage asset discovery processes to ensure up to date and accurate inventory.

· Ensure that adequate governance is in place and the Service Asset and Configuration Management (SACM) processes are being executed successfully and are performing within their KPIs.

· Ensure integration with the other IT Service Management processes such as Incident, Change and Release Management.

· Identify and monitor key risk areas such as technology obsolescence and ensure audit compliance for the in-scope IT Assets

· Review and streamline the Asset and Configuration Management processes on a regular basis for efficiency and effectiveness ensuring any agreed changes to the processes are properly approved and communicated.

· Identify, control, record, report, audit and verify configuration items, including versions, baselines, constituent components, their attributes, and relationships.

· Plan and manage yearly IT asset verification exercise.

· Manage, track and report on all the in-scope IT assets.

· Guide and educate the Data Owners/Custodians and teams involved in the daily administration of the asset management related activities.

Qualification Requirements:

· Bachelor’s degree in Computer Science, Engineering, Mathematics, Statistics, or equivalent experience

· 5-8 years of experience in Information Technology. Relevant experience in managing IT Assets is advantageous.

· Experience and strong subject matter expertise with IT Service Management processes including Configuration, Change, Incident, Problem and Release Management

· Possess working knowledge of IT Service Management and CMBD processes with hands-on experience in one or more ITAM/SAM tools, like ServiceNow, BMC Helix, HPSM etc.

· Specialized knowledge of defining, documenting, and implementing Asset Management and Configuration Management processes for both hardware and software CIs

· Experience in data analysis, SQL, R/ Python (Or other tools for statistical analysis) and data visualisation tools is advantageous.

· Strong attention to detail with excellent troubleshooting, verbal, and written communication skills

· ITIL Framework knowledge with a strong understanding of ITIL tools, processes and terminology is an advantage.

· Ability to influence a cross functional team to obtain desired results.

· Strong interpersonal communication skills to build good relationships with stakeholder.

· Ability to work to tight deadlines and manage multiple high-level tasks under pressure in a fast-paced environment.

· Highly analytical with strong understanding of the IT fundamentals and general knowledge on Enterprise IT

· Possesses a service-oriented nature with ability to learn new tools and technologies quickly.

· Meticulous and Quality conscious

Warehouse Automation Engineer, Manager

About the company:
Is a reputable player in the logistics industry in the FMCG sector.

Other Information:

• Work location: Pioneer
• Salary Range: Up to $9500/month

Job summary:

Key member, your role involves managing the entire supply chain to enhance efficiency and cost-effectiveness. You will lead efforts to implement automated systems for improved warehouse operations and drive continuous improvement initiatives.

Responsibilities:

• Analyze and enhance supply chain processes and systems to foster collaboration, communication, and continuous improvement for overall optimization.
• Design, implement, and improve operational processes by integrating automation technology.
• Provide practical recommendations for business requirements, addressing high-level pain points and issues.
• Collaborate with key stakeholders and operators on automation projects, ensuring successful implementation by understanding requirements and vendor capabilities.
• Review automation project progress and vendor performance to ensure effective strategy implementation.
• Drive innovation from ideation to realization, including defining automation/technology roadmaps, project budgeting, and implementation plans.
• Offer industry insights on automation trends, challenges, and market opportunities, showcasing how the company's products/services add value to customers.
• Coach and lead direct reports in supporting and developing automation solutions/projects, providing feedback for skill and knowledge enhancement.

Requirements:

• Minimum 8 years of hands-on experience in warehousing solutions, automation design, or supply chain operations in e-commerce and/or consulting environments.
• Bachelor's Degree in Business, Operations Management, Industrial Engineering, or a related field.
• Strong understanding of end-to-end (E2E) supply chain processes.
• Experience in product management, integrating technical solutions for sustainable operations.
• Ability to manage multiple projects simultaneously within tight timelines.
• Prior experience with modeling/simulation tools is a plus.
• Direct experience in people management.

If you are interested in the position , kindly send your CVs in to gracelyn.teo(@)randstad.com.sg or +65 98254517

We regret that only shortlisted candidates will be contacted

(EA: 94C3609/ R21101213 )

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Senior Service Delivery Manager to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
• Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Create and maintain comprehensive documentation for all FM operations.
• Assist in preparation of proposals and solution presentations.
• Able to manage a large diversified full fledge IT teams, ranging from helpdesk, desktop, operators, systems, network, middleware, database.
• Attain key certifications for partnership with key vendors.
• Technical project management experience and mentor to junior team lead and engineers.
• Lead and manage database changes through change request process & provide status reports to the relevant parties.
• Lead and monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve performance & availability.

A little about you:

• Able to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English
• Comfortable with 24 x7 standby work arrangements
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.

What you might also need to have:

• 8 - 10 years IT project management experience
• Experience in the development, implementation and operation support of information technology projects in a range of organizations
• Degree in Information Systems or equivalent
• Certification in PMP / CITPM/ ITSM / ITIL V3 or above

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

Responsibilities:

• In charge of operations management, employee development, customer satisfaction, and business growth.
• Resolve client inquiries and remarks, services.
• Oversee the completion of repair, maintenance, and emergency work within the proper standards.
• In charge of directing the company, customers, and employee’s management of development and operations.
• Recognize the requirements of every location to address operational problems.
• Inspect all site actions follow the rules that consumers have established.
• Arrange inspections to assess customer satisfaction, inventory, task progress, and technician performance.
• Hold daily meetings with the team to discuss and make improvements.
• Develop staff training programs that cover SOP and safety guidelines.
• Respond to calls for assistance and handle requests after regular business hours.

Requirements:

• Degree or diploma in a relevant field of study.
• At least 3-5 years of experience managing ACMV projects.
• Has a good record of Customer Support

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

COMPANY DESCRIPTION

CrimsonLogic, part of the PSA Group, is a global technology company that digitalises and simplifies global trade for businesses and governments around the world through intuitive and delightful solutions.

With over 35 years of experience advancing trade facilitation, compliance, port operations, government services and logistics, we push the boundaries of technology with insightful innovation and deep domain expertise of global trade driven by customer-centricity at our core.

Having pioneered the worlds first single-window trade facilitation system, we continue to drive the digital transformation of global trade in over 40 countries with sustainable, impactful solutions for a more seamlessly connected world.

RESPONSIBILITIES

• Provide leadership and guidance to a team of engineers to drive improvements in availability, stability, and reliability in IT infrastructure that supports mission critical systems
• Monitor performance, capacity, availability, and usage metrics to ensure established SLAs are being met and guide the engineers to pro-actively resolve any issues. This will include mission critical systems.
• Ensure required configuration management, backup and recovery, security management, and disaster recovery plans are in place and being followed.
• Manage vendor activities required for operational maintenance support of the infrastructure, as well as ensure infrastructure software is maintained at appropriate revision levels.
• Develop and maintain "end-to-end " technical knowledge of all the mission critical systems and applications.
• Manage and develop engineering resources, optimizing resource utilization
• Manage infrastructure projects, such as migrations to cloud (AWS & Azure) and technology refreshes.
• Independent with minimal supervision and proficient in various Unix/Wintel platforms and middleware.

• Bachelors Degree in Computer Science or equivalent
• Minimum 10 years of experience in related field with at least 5 years of management role
• Good interpersonal skills, able to communicate effectively with all levels
• Collaborative and strong team player
• Able to provide 24/7 support based on operations requirement eg, Operation incident.
• Fast thinking, able to remain calm and make quick decisions during operation emergencies
• Technically competent for the role and able to provide guidance to the team
• Any Project Management Certification eg. CITPM, PMP will be an advantage.

What Do We Offer :

• We create opportunities for our people to grow professionally.
• We provide platforms for our people to share their creative ideas and solutions across.
• We emphasize the culture of learning and continuous improvement.
• We offer transparency where open discussion is encouraged across all levels.

Crimsonlogic is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. Were dedicated to creating a welcoming and supportive culture where everyone belongs.

about the company

Our client is a leading materials testing laboratories and solutions provider for a wide range of fields including construction, life sciences, environmental, energy, transportation etc. They’re now on a look out for a Quality Engineer/Manager to join their dynamic team.

about the job

• Implement, maintain and improve the quality management system (QMS)
• Drive quality improvements and proactive participation in continuous improvement and process improvement projects
• Represent our Singapore and Malaysia business units during assessments by accreditation bodies and audits by clients and controlled document holding
• Interact with clients & Accreditation Bodies and be responsible for advising operational colleagues of the importance of quality, accuracy and integrity in the provision of the testing, calibration inspection and certification services we provide.
• Ensure buy-in to the effective implementation of our quality policies and procedure
• Manage scheduled internal audits across management system and technical disciplines
• Monitor laboratory test equipment for calibration currency and advise management of upcoming schedules,ensuring corrective and preventive actions identified within specific laboratories are implemented and verified in a timely manner.
• Manage external and internal proficiency testing programs and prepare compliance and improvement metrics as required.
• Write and review quality documentation and effective and efficient management of personal work schedules and timely generation of quality reports.

job requirement

• Diploma/Degree of Science or Engineering qualification.
• Minimum 2 years of managing quality management systems within a multi-discipline testing, inspection and certification environment
• Candidates with more experience (min 4 years) can be considered for the Quality Manager position.
• Demonstrable experience auditing against ISO/IEC 17025, ISO/IEC 17020 and ISO/IEC 17065.
• Sound knowledge of equipment calibration and analyzing proficiency test data.

If you are interested in the position, kindly apply directly or send your CVs to yiling.tan@randstad.com.sg.

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R21103172

Service Asset and Configuration Manager – Job Description

The Service Asset and Configuration Manager will support the identification, control, recording, reporting, verification, and auditing of configuration items (CIs) in a centralised Configuration Management Database (CMDB) while ensuring that processes, tools, and governance are in place and being used in accordance with the ITIL best practices.

Responsibilities:

· Develop, implement, communicate, maintain the IT Asset Management standards, processes, and procedures.

· Responsible for the implementation and support of the configuration management tools and systems.

· Manage asset discovery processes to ensure up to date and accurate inventory.

· Ensure that adequate governance is in place and the Service Asset and Configuration Management (SACM) processes are being executed successfully and are performing within their KPIs.

· Ensure integration with the other IT Service Management processes such as Incident, Change and Release Management.

· Identify and monitor key risk areas such as technology obsolescence and ensure audit compliance for the in-scope IT Assets

· Review and streamline the Asset and Configuration Management processes on a regular basis for efficiency and effectiveness ensuring any agreed changes to the processes are properly approved and communicated.

· Identify, control, record, report, audit and verify configuration items, including versions, baselines, constituent components, their attributes, and relationships.

· Plan and manage yearly IT asset verification exercise.

· Manage, track and report on all the in-scope IT assets.

· Guide and educate the Data Owners/Custodians and teams involved in the daily administration of the asset management related activities.

Qualification Requirements:

· Bachelor’s degree in Computer Science, Engineering, Mathematics, Statistics, or equivalent experience

· 5-8 years of experience in Information Technology. Relevant experience in managing IT Assets is advantageous.

· Experience and strong subject matter expertise with IT Service Management processes including Configuration, Change, Incident, Problem and Release Management

· Possess working knowledge of IT Service Management and CMBD processes with hands-on experience in one or more ITAM/SAM tools, like ServiceNow, BMC Helix, HPSM etc.

· Specialized knowledge of defining, documenting, and implementing Asset Management and Configuration Management processes for both hardware and software CIs

· Experience in data analysis, SQL, R/ Python (Or other tools for statistical analysis) and data visualisation tools is advantageous.

· Strong attention to detail with excellent troubleshooting, verbal, and written communication skills

· ITIL Framework knowledge with a strong understanding of ITIL tools, processes and terminology is an advantage.

· Ability to influence a cross functional team to obtain desired results.

· Strong interpersonal communication skills to build good relationships with stakeholder.

· Ability to work to tight deadlines and manage multiple high-level tasks under pressure in a fast-paced environment.

· Highly analytical with strong understanding of the IT fundamentals and general knowledge on Enterprise IT

· Possesses a service-oriented nature with ability to learn new tools and technologies quickly.

· Meticulous and Quality conscious

Service Asset and Configuration Manager – Job Description

The Service Asset and Configuration Manager will support the identification, control, recording, reporting, verification, and auditing of configuration items (CIs) in a centralised Configuration Management Database (CMDB) while ensuring that processes, tools, and governance are in place and being used in accordance with the ITIL best practices.

Responsibilities:

· Develop, implement, communicate, maintain the IT Asset Management standards, processes, and procedures.

· Responsible for the implementation and support of the configuration management tools and systems.

· Manage asset discovery processes to ensure up to date and accurate inventory.

· Ensure that adequate governance is in place and the Service Asset and Configuration Management (SACM) processes are being executed successfully and are performing within their KPIs.

· Ensure integration with the other IT Service Management processes such as Incident, Change and Release Management.

· Identify and monitor key risk areas such as technology obsolescence and ensure audit compliance for the in-scope IT Assets

· Review and streamline the Asset and Configuration Management processes on a regular basis for efficiency and effectiveness ensuring any agreed changes to the processes are properly approved and communicated.

· Identify, control, record, report, audit and verify configuration items, including versions, baselines, constituent components, their attributes, and relationships.

· Plan and manage yearly IT asset verification exercise.

· Manage, track and report on all the in-scope IT assets.

· Guide and educate the Data Owners/Custodians and teams involved in the daily administration of the asset management related activities.

Qualification Requirements:

· Bachelor’s degree in Computer Science, Engineering, Mathematics, Statistics, or equivalent experience

· 5-8 years of experience in Information Technology. Relevant experience in managing IT Assets is advantageous.

· Experience and strong subject matter expertise with IT Service Management processes including Configuration, Change, Incident, Problem and Release Management

· Possess working knowledge of IT Service Management and CMBD processes with hands-on experience in one or more ITAM/SAM tools, like ServiceNow, BMC Helix, HPSM etc.

· Specialized knowledge of defining, documenting, and implementing Asset Management and Configuration Management processes for both hardware and software CIs

· Experience in data analysis, SQL, R/ Python (Or other tools for statistical analysis) and data visualisation tools is advantageous.

· Strong attention to detail with excellent troubleshooting, verbal, and written communication skills

· ITIL Framework knowledge with a strong understanding of ITIL tools, processes and terminology is an advantage.

· Ability to influence a cross functional team to obtain desired results.

· Strong interpersonal communication skills to build good relationships with stakeholder.

· Ability to work to tight deadlines and manage multiple high-level tasks under pressure in a fast-paced environment.

· Highly analytical with strong understanding of the IT fundamentals and general knowledge on Enterprise IT

· Possesses a service-oriented nature with ability to learn new tools and technologies quickly.

· Meticulous and Quality conscious