Total 14,863 Others/Any operations advisor job vacancies in Singapore

Responsibilities:

• Oversee accident reporting and clarify the claims process to customers, such as bus captains, taxi/private hire vehicle hirers, and relief drivers.
• Implement effective claims management to meet KPI targets for claims outcomes.
• Collaborate as part of the team to ensure the company recovers losses from third parties or defends against claims from individuals involved in road accidents.
• Coordinate with workshops and relevant parties to communicate with third-party insurers, legal representatives, and passengers on behalf of SMRT Buses and Strides Premier Fleet.
• Work with various departments within SMRT Buses, Strides Premier Fleet, and associated agents to pursue any claims effectively.

Requirements:

• Diploma in General Insurance or related field.
• At least 2 years of working experience in Motor insurance claims.
• Proficient in using MS Office Applications.
• Good negotiation, problem solving, and analytical skills
• Possess excellent written and verbal communications skills
• Proficient in Microsoft Windows, Word, Outlook and Excel.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• Support day-to-day retail operations as a Brand Ambassador
• Achieve Individual sales and Store sales target
• Execute sales strategies and action plans implemented by the Managers
• Perform cashiering duties and various payment transactions in store
• Manage in-store visual merchandising display and floor set changes
• Ensure all monies and sales transactions are accordance to the operation procedures
• Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers
• Maintaining and upholding the company’s image as a prestigious and luxurious brand at all times
• Work with the Manager to best handle customer complaints
• Comply with Brand standards, company SOP and the Code of Business Conduct
• Perform store opening and closing procedures and to ensure the process follows company SOPs
• Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times
• Any Ad Hoc duties as assigned by the management

Brands available in-store ( La Mer, Tom Ford, SK-II, Dior, Yves Saint Laurent and many more)

Requirements:

• 6-hours daily with 4-day work week; 24 hours per week (weekdays & weekend, retail shift).
• Basic salary $1600 with commission.
• Only Singaporean & SPR.
• Leave entitlement 7 days per year.
• 1-2 years beauty experience.

Job Description:

• Support day-to-day retail operations as a Brand Ambassador
• Achieve Individual sales and Store sales target
• Execute sales strategies and action plans implemented by the Managers
• Perform cashiering duties and various payment transactions in store
• Manage in-store visual merchandising display and floor set changes
• Ensure all monies and sales transactions are accordance to the operation procedures
• Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers
• Maintaining and upholding the company’s image as a prestigious and luxurious brand at all times
• Work with the Manager to best handle customer complaints
• Comply with Brand standards, company SOP and the Code of Business Conduct
• Perform store opening and closing procedures and to ensure the process follows company SOPs
• Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times
• Any Ad Hoc duties as assigned by the management

Brands available in-store ( La Mer, Tom Ford, SK-II, Dior, Yves Saint Laurent and many more)

Requirements:

• 6-hours daily with 4-day work week; 24 hours per week (weekdays & weekend, retail shift).
• Basic salary $1600 with commission.
• Only Singaporean & SPR.
• Leave entitlement 7 days per year.
• 1-2 years beauty experience.

Responsibilities

• To act as the primary contact person for Liaising and coordinating with internal and external parties ensuring waste collection requirements at customer site are complied.
• Oversee Company’s onsite waste collection process that includes daily collection process, logistics arrangements, site waste containers inspection and maintenance, and submit electronic submission of waste consignment (e-tracking) based on weigh bridge information.
• Work closely with customer site operations day coordinators and Environmental Specialist to understand their requirements and seek clarifications if needed.
• To assist in the planning of shutdown maintenance (Minor and Major) waste containment requirements with the maintenance team, day coordinators and operations staffs.
• To ensure all Company personnel adhere to the safety, Environmental and Health policies and requirements. Review the Company personnel work activity and review their JSRA.
• Follow up with customer email communication and provide periodic update on any follow up actions required.
• Arrange for SIC orientation and any other focus trainings to Company personnel.
• Review the effectiveness of collection process. Discuss with customer and Company personnel on improvement ideas before proposing to customer for final approval.
• To participate in contractor meetings as and when required by customer. Discuss and feedback to IWM Assistant Manager for actions required.
• To be responsible for investigation meetings, investigation findings, prevention and implementation of corrective actions involving Company’s personnel at customer premises.
• To liaise with all relevant statutory bodies such as NEA, etc. relating to license and permits and keep customer updated on the latest changes in regulation and acts.
• Assist the IWM Assistant Manager to manage customer care program. To monitor customer satisfaction, complaints, changes in customer's people, equipment, processes, materials used and business strategy.

Requirements

• Diploma/ Degree holder in any discipline with more than 2 years experience.
• Project management experience in industrial area.
• Good communication and interpersonal skills
• Holder of Industrial Permits is an added advantage, ie: SOC
• Station on Customer Site to ensure primary responsibilities are fulfilled as and when required (Including Saturdays, Sundays and Public Holidays) depending on job requirement.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Industry: Logistics

MNC Environment

Location: East

Responsibilities:

• Manage department operations to meet customer business requirements, including order fulfilment, delivery timelines, inventory integrity, and accurate record-keeping and documentation.
• Train and develop staff to ensure job compliance, maintain discipline, and achieve high-quality work output.
• Prepare and report management KPIs for timely review and strategic planning.
• Handle customer invoicing to ensure timely revenue collection.
• Conduct regular meetings with customers to address their needs and improve service delivery.
• Resolve day-to-day operational issues efficiently.
• Assign tasks to staff and manage scheduling to optimize workflow.
• Oversee all aspects of logistics administration and documentation to ensure smooth operations.
• Perform any other duties as assigned by superiors

Requirements:

• Minimum Diploma Holder or Degree holder in related field.
• Minimum 4 years of relevant experience in warehouse operations.
• Positive mindset, team player and high desire for learning.
• Detail oriented, analytical, and innovative.
• Proficient in Microsoft Office Suite
• Good in using and creating operations dashboards to identify focus areas and drive improvement (e.g. Power BI, Tableau)
• Good knowledge in process mapping and value stream mapping to identify improvement areas.
• Good analytical skills to review both financial and operational data.
• Good leadership and coaching skills to continuously encourage and motivate employees.
• Good in working with numerous data to define, implement and monitor KPI and provide data driven insights and identify areas for improvement.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

• Manage daily operational demands and supports business continuity to develop the organisation's strategic growth plans and setting the direction for new projects.
• Work closely with each worksite to plan for fuel stock, ensure fuel quality and approve complex maintenance work.
• Handle strategic contractual issues with customers and maintains strong relationships with key business stakeholders.
• Direct business and digital transformation efforts and continuous improvement projects to optimise resources, costs and operational efficiency.
• Ensure compliance with safety, quality, and environmental regulations and governance policies.

Requirements:

• Degree in any relevant discipline.
• At least 5 years of fuel farm operations experience in the Aviation industry.
• Stong leadership and good communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

F&B OPERATIONS EXECUTIVE | Up to $2.9.k | 6 Days | Tanjong Pagar

Monthly Salary: $2,800 - $2,900
Working Location : Tanjong Pagar
Working Days & Hours

• 6 working days a week (44 hours)
• Rotating shift / Split Shift

Job Responsibilities

• To assist with all operation and administrative duties to ensure a smooth day-to-day operations of the restaurant.
• Extend warm greetings to guests upon arrival and usher the guests to allocated seats.
• Take food and beverage orders and serve them.
• Handle phone enquiries, take guest reservations and review daily reservations booked.
• Handle enquiries and group bookings for baby showers, birthday, anniversary and corporate dining.
• Monitor guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders and tables’ requests.
• Perform cashiering duties as and when required.
• Manage guest relations and handle feedback concerning food and services.
• Work with Marketing Team for marketing strategies and promotions.

Job Requirements

• Minimum 2 years of relevant experience in the F&B industry
• Proficiency in computer skills (Ms Word, Excel, Powerpoint)

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• Location: Penjuru Lane
• Salary: $2,800 - $3,500
• Working days: Monday - Friday
• Working hours: 8:30am – 5.30pm

Responsibilities

• Handling of the fleet requisitions, sourcing and making the necessary arrangement for delivery to the vessels
• Monitoring and controlling of the vessels consumables to prevent unnecessary wastage
• To keep track of the cargo hoses registry, lifting gears registry and PPE of all shipboard personnel
• Monitoring of the vessels LSA and FFA
• Appointed as safety committee member to carry out tool-box meetings for all the vessels
• To arrange and co-ordinate between crew and clinic for medical appointment or consultation and monitoring of the vessels’ medical supplies as per statutory requirements
• Preparation of crew employment contract
• Application of flag state endorsements, Harbour craft licence renewal, etc, via MPA and Digiport, ensuring compliance with regulations of all relevant authorities and the certification of all vessels is maintained in accordance with the relevant Class and Flag State requirements
• To maintain the personnel files for all crew members and ensure all member files are comprehensive with current documentation of crew credentials that being updated accordingly in a timely manner
• To assist in planning and oversees the assignment of the officers and ratings for the fleet, crew change rotations, ensuring that rotations are executed in a timely basis, the vessels are properly manned and updated as per MPA requirements via Digiport
• Sourcing, recruitment and carry out initial interview of the ship crews
• Providing induction training/ orientation to all newly join ship crews
• Providing general support to the ship staffs and making schedule visits to vessels for crewing matters
• Any other fleet management related tasks and responsibilities as assigned by the management

Job Requirements

• Relevant working experience in similar capacity.
• Possession of Class 3 driving license will be an advantage.
• To be contactable 24/7 and be available to board the vessels as and when required
• Proficient with computer software

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

1. Job Purpose

The Pastry Commis is responsible to assist in preparation of pastry section and ensure that all preparation is completed on time.

2. Principal Accountabilities

2.1 Prepare the daily mis-en-place and food production in pastry section

2.2 Follows proper handling and right temperature of all food products

2.3 Assist Pastry Chef to decorate pastries and desserts and ensures the food presentation will be beautiful and exciting

2.4 Ensure excellent quality throughout dessert offerings

2.5 Coordinate with our kitchen staff to ensure proper cooking, considering special requests and food allergies

2.6 Maintain hygiene principles in all cooking areas and clean your space at the end of the shift

2.7 Regularly taking inventory of food supplies and other products.

2.8 Perform other duties and responsibilities as assigned

3. Communication & Working Relationships

Communicates professionally with the supervisor in charge and subordinates while keeping a productive working environment

4. Knowledge, Skills, and Experience

4.1 Minimum 2-3 years of kitchen experience, previous experience in a fine dining restaurant

4.2 Understands oral and written instructions in English

4.3 Handles multiple priorities and works under stress

4.4 Maintains all international standards of health guidelines for food preparation and safety

4.5 Passes all required job-related tests

4.6 Ability to perform manual labor

5. Physical Requirements of the job

5.1 Work involves moderate exposure to high temperatures, dust, fumes, smoke, and/or loud noises

5.2 Moderate physical activity, such as handling objects up to 25 kilograms and standing or walking for more than 6 hours per day

5.3 Work environment involves potential exposure to hazards or physical risks, which requires following basic safety precautions

Duty Manager

Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

1. Job Purpose

A Barista is responsible for serving hot and cold drinks to customers, preparing food items, ensuring that the area is clean and well-stocked with supplies, and maintaining a friendly and welcoming atmosphere.

2. Principal Accountabilities

2.1 Preparing and serving coffee, tea, mocktails and other beverages to customers

2.2 Understanding different coffee brewing methods and techniques

2.3 Taking customer orders and providing recommendations

2.4 Preparing food items such as sandwiches, pastries, and cakes

2.5 Keeping the area clean and tidy

2.6 Ensuring that all equipment is clean and in good working order

2.7 Maintaining a friendly and welcoming atmosphere for customers

2.8 Responding to customer complaints in a polite and professional manner

2.9 Following health and safety guidelines to maintain a safe working environment.

3. Communication & Working Relationships

3.1 Proven work experience as a Barista or similar role

3.2 Knowledge of different coffee brewing methods and techniques

3.3 Ability to handle cash and card transactions accurately

3.4 Strong customer service skills

3.5 Ability to work in a fast-paced environment

3.6 Excellent communication skills

3.7 Availability to work flexible hours, including weekends and holidays

3.8 High school diploma or equivalent; additional certification in hospitality or a related field is a plus

4. Physical Requirements of the job

4.1 Ability to stand for long periods of time

4.2 Ability to lift and carry heavy objects, such as coffee beans or milk jugs

4.3 Ability to work in a noisy environment

Job Description

The Service Advisor in the automotive industry acts as a bridge between customer and service department. They assess, suggest, schedule, and ensure customer satisfaction.

Core Responsibilities

• Prepare accurate accident repair estimates and provide a necessary supplementary estimate.
• Provide guidance and support to customers regarding vehicle maintenance and repair services.
• Possess the ability to troubleshoot basic vehicle faults and problems.
• Gather feedback and encourage customers to leave a good review.
• Conduct thorough Pre-Delivery Inspection (PDI) to ensure the quality of the vehicle before handover.
• Prepare servicing schedule, job card and daily status.
• Prepare Job Quotation for all O&A jobs requested by customer.
• Attend to customers’ need & requests.
• Updating of maintenance book (record all job history).

Skills, Experience & Qualifications

• Minimum of 2 years of experience as a Service Advisor/Customer Service role within the automotive industry.
• Good communication and interpersonal skills.
• Adapt to a fast-paced environment and be flexible with changing priorities.
• Proficient computer skills to manage customer information and process service orders.
• Primary/Secondary, GCE 'O'/'N', Nitec/Diploma/Degree

Company Introduction

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

1. Job Purpose

The Reservations Agent will effectively and efficiently manage guest and customer inquiries and maximize revenue opportunities through making reservations efficiently.

2. Principal Accountabilities

2.1 Take reservation of the guests and ensure to follow brand standards

2.2 Receive and record customers dining reservations and maintain the information in the system accurately

2.3 Maintains knowledge of menu , events , special offerings at the restaurant.

2.4 Inform Guest Relation Manager for waiting list

2.5 Ensure all calls are taken on time without any delay to the customer

2.6 Maintain clean and organized reservation area.

2.7 Observe proper grooming and personal hygiene at all times

2.8 Assist Hostesses / Hosts when needed

2.9 Manage event related work by working closely Sales & Marketing Manager

2.10 Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations.

2.11 Handles guest problems and complaints

2.12 Attend all regular departmental briefings and contribute to an open communication within the assigned team

2.13 Performs other duties pertinent to this job as assigned.

3. Communication & Working Relationships

3.1 Interacts with customers and shows willingness to serve them with a pleasant attitude

3.2 Communicate professionally with the supervisor in charge

4.Knowledge, Skills, and Experience

4.1 Minimum 2 years of experience in similar position in hospitality industry and in a fine dining concept, preferred but not limited to

4.2 Good in English, knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

4.3 Good communications and interpersonal skills

4.4 Basic computer skills (Recommended to have previous experience in restaurant software)

4.5 Customer oriented with a positive attitude and smiling face

4.6 Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

4.7 Friendly and approachable

4.8 Cooperative and self-giving team player

4.9 Ability and willingness to perform under stress

4.10 Positive and high energy level

4.11 A willingness to go the extra mile in ensuring guests' needs are met

4.12 A huge passion for customer service and hospitality

5.Physical Requirements of the job

The job of the reservation agent may require:

5.1 Covering different shifts and working during public holidays

5.2 Stressful conditions

5.3 Talking on the phone long hours and time to time will require to stand for long hours

Job Description

• Industry/ Organization Type: F&B
• Position Title: Operations Manager
• Working Location: Bukit Timah
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee daily operations, ensuring that all processes and procedures are executed efficiently and effectively
• Manage logistics, inventory, and supply chain activities to guarantee timely delivery of products and services
• Conducting thorough market research to identify opportunities for operational improvements and staying informed about industry trends and best practices
• Analyze operational data, customer feedback, and performance metrics to build successful strategies and improve operational performance
• Developing and refining operational policies, ensuring consistency across all activities, and creating compelling standard operating procedures (SOPs) that enhance productivity
• Overseeing staff training and development, ensuring a high level of competency and morale within the team
• Plan and execute projects, coordinating with vendors, suppliers, and other partners to ensure seamless execution
• Develop and manage the operations budget, ensuring optimal allocation of resources, and monitor expenditures and return on investment (ROI) for all activities

APPLY NOW!!!

• Bachelor’s Degree in Business Administration, Marketing, or a related field
• Has 5-10 years of operations management experience (preferably in F&B) with a solid track record of leading operational activities and strategies
• Strong knowledge of logistics, supply chain management, and operational best practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67198 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Benefits:

• Competitive salary of up to $3,000 basic.
• Dynamic work environment in a fast-paced sales operation.
• Professional development through online/offline product training with vendors.
• Opportunities for growth in consultative sales skills.
• Supportive team atmosphere fostering strong interpersonal relationships.

Job Description:

The Sales Coordinator will be responsible for managing daily sales operations, processing sales orders, and providing exceptional customer service. This role involves collaborating with various internal teams to ensure efficient project coordination and supporting the lead manager in achieving monthly sales targets.

Roles & Responsibilities:

• Manage day-to-day sales operations, ensuring smooth processes from order to delivery.
• Sales Order Processing: Prepare quotations, sales orders, purchase orders, delivery orders, and invoices.
• Professionally handle a high volume of inquiries, providing effective solutions to customer issues.
• Offer excellent support and customer service to clients.
• Proactively source new sales opportunities through inbound lead follow-ups.
• Connect with key customer contacts as necessary for ongoing projects.
• Coordinate projects and support the lead manager to ensure timelines and plans are adhered to.
• Liaise with internal teams such as Finance, Procurement, Logistics, and Marketing.
• Assist in preparing and submitting relevant reports and documents for tenders.
• Attend frequent product trainings arranged by vendors for ongoing skill development.

Requirements:

• Diploma in Business or a related field.
• 1-2 years of working experience in a related field.
• Exposure to computer hardware/software or maintenance contracts is preferred.
• Ability to thrive in a dynamic and fast-paced environment.
• Strong phone presence, interpersonal skills, and customer service orientation.
• Eagerness to develop consultative sales skills and contribute to team targets.
• Enjoyment in interacting and communicating with clients and maintaining good rapport with IT Business Partners.
• Proficient in MS Office applications.

Additional Information:

• Salary: Up to $3,000 basic
• Working Days/Hours: Monday to Friday, 9am to 6:30pm
• Location: Kaki Bukit, Singapore 417943

• Roles and Responsibilities
• Pre-Production Planning: Attend meetings, schedule rehearsals, and develop production timelines.
• Rehearsals: Oversee rehearsals, take notes on cues and changes, and communicate with the cast and crew.
• Communication: Act as the primary contact between the director, cast, and crew; distribute schedules and notes.
• Technical Coordination: Collaborate with the technical crew on lighting, sound, and set changes; conduct technical rehearsals.
• Performance Management: Manage backstage during performances, call cues, and handle emergencies.
• Health and Safety: Ensure safety protocols are followed and conduct safety briefings.
• Working hours 9pm to 6am may include weekend and public holidays

Job Description

• Industry/ Organization Type: Food Manufacturing / Dessert & Pastries
• Position Title: Operations Manager
• Working Location: Islandwide
• Working Hours: 5 days, Mon – Fri (8:30 am – 5:30 pm)
• Salary: Basic up to $5,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Plan, organize, and oversee the operations of the establishment.
• Support behind-the-scenes activities and other operational functions such as customer service, shift scheduling, cashiering, closing tills, ordering inventory, and handling office paperwork.
• Manage inventory, resource requisitions, and purchases.
• Oversee staff recruitment and training.
• Implement strategies to improve staff morale and motivation.
• Ensure food standards and quality control are maintained.
• Analyze the establishment’s performance and review operational processes to find opportunities for innovation, technology application, and work process improvement.
• Develop and implement strategies to achieve sales targets based on customer profiles.
• Submit proposals to management for improvements to the establishment, such as process improvements, repairs, and renovations.

APPLY NOW!!!

• Bachelor's Degree in Business Administration, or a related field.
• At least 3 years of experience in management position in the F&B or retail chain industry.
• Adaptive to fast-paced environment, resilient to changes and willing to accept new challenges.
• Proficient in Microsoft Word / Excel / PowerPoint.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67444 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

1. Develop and implement strategic plans that align with the company’s vision and objectives in the China market.

2. Analyze market trends, competitive landscape, and customer insights to inform business strategies.

3. Lead cross-functional teams to enhance operational efficiency and drive execution of key initiatives.

4. Collaborate with senior leadership to identify growth opportunities and areas for improvement.

5. Monitor performance metrics and conduct regular assessments to ensure alignment with strategic goals.

6. Build and maintain relationships with key stakeholders, including partners, clients, and regulatory bodies in China.

7. Oversee budget management, resource allocation, and project prioritization.

Qualifications:

Bachelor’s degree in Business Administration, Management, or a related field; MBA preferred.

- Minimum of 7 years of experience in strategy and operations, with a strong focus on the China market.

- Proven track record of successfully leading strategic initiatives and operational improvements.

- In-depth knowledge of the Chinese market, including consumer trends, competitive dynamics, and regulatory considerations.

- Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.

- Strong leadership and interpersonal skills, with experience managing cross-functional teams.

- Fluent in Mandarin and English, both written and spoken.

- Experience in beauty industry is a plus.

- Familiarity with digital transformation and innovation strategies.

- Strong negotiation skills and experience working with local partners and vendors.

WANTED: Management Trainee (Operations)!

Hi Job-seeker,

If you’re on the look-out for a job that’s a mix of Customer Service, Administration AND Management…

Then invest ONE minute to read this post as THIS may just be what YOU are looking for…

Have you ever wondered what it is like working in a Tuition Centre?

At AGrader, we do things just a little differently.

There’s no corporate-style politics nonsense and no old-fashion hierarchy.

As a Management Trainee (Operations), you will:

• Manage and be responsible for the daily operations of the tuition centre
• Ensure proper documentation and timely processing of applications and other processes
• Liaise with HQ, parents and teachers with regards to students and centre matters
• Manage your staff to help you achieve the centre’s goals & smoothness of operations
• Learn face-to-face communication skills as part of good customer service
• Learn, manage and execute your assigned business sub-role well

There are “Pros” and “Cons” to everything, so we’ll start with the bad stuff first:

· You’ll need to work on at least ONE weekend due to the nature of the job scope

· Responsibility is a MUST in this job – you need to be accountable, responsible and see through the job areas and tasks that you’re given.

The “Pros” - Here’s What’s in It For You:

· You will get to manage a small team of your own and hone much valued people-skills

· NO micromanagement and a fair amount of autonomy – NO breathing down your neck or worse, standing behind you to “nit-pick” on your work

· A Happy, Positive & Cheerful environment, because life is hard enough as it is - we don't need more stress at work (seriously)

· Being able to deal directly with kids, who are the most innocent & bubbly humans in society (who're not looking to deal you any harm when you're not looking!)

· Seated most, if not ALL the time (who likes standing?)

· FULLY air-conditioned environment that is CLEAN and NOT dusty and NOT hot (actually sometimes it might be too cold, so bring a jacket)...

· You will be working with mostly pen, paper & laptops, learning the INs and OUTs of customer service & operations management, improving the experiences of our clients, and “levelling up” in your personal experience in dealing with people.

· Endless learning opportunities – having a wide scale of operations, we are able to satisfy your ambitions & learning needs

However, as good as it may seems… we are not looking for everybody...

In fact, not many people can qualify…

--- We are NOT looking for people ---

1) Who are irresponsible and expect to come and read storybooks or play with your phone the whole day at work

2) Who are not people-oriented. This is a job where you interact mostly with people in the form of students, parents, teachers & colleagues.

3) Who are only willing/comfortable to put in a part-time commitment

--- This will ONLY be suitable for people who are ---

• Diploma Holder or University Graduate in any Discipline
• Passionate about developing a career in the Education Industry
• Adventurous, driven with entrepreneurial spirit; a creative problem solver with an open mind
• Strong communication and interpersonal skills
• Equally motivated by working independently as well as collaborating in a team

If you are reading all the way to this point, then this post might interest you...

If so, you might ask, what should I do next if I'm keen?

Click on the "Apply Now" button right below, send us your resume & details so at least we know who you are, and we will be in touch with you within 5 working days.

**If you'll like to know more about our company, feel free to visit us at www.agrader.sg/career

We look forward to hearing from you!

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Logistics & Operations Officer/ Logistics Executive
• Working Location: Tuas (Nearest MRT: Gul Circle)
• Working Hours: 5.25 days (Mon – Fri 8.30 am – 6 pm; Alternate Sat 8.30 am – 12 pm)
• Salary Package: Up to $3,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Work closely with supplier and customer for order shipment
• Prepare documentation – issue DO, Service Reports, import/ export shipping documents, etc
• Oversee and check proper loading/ unloading of goods
• Liaise with freight forwarders, vendors, and customers for collection and delivery of goods in Singapore and overseas
• Tracking of shipments
• Ensure smooth execution of daily operational job orders and delivery arrangement
• Respond and resolve urgent customer demand in a timely manner
• Other ad-hoc duties as assigned by the Supervisor

APPLY NOW!!!

• Minimum GCE “O” level with at least 2 years of related working experience in operations & logistics.
• Forklift license is preferred.
• Able to start work immediately or within short notice.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67054 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Engineering/ Instrumentation
• Position Title: Operations Supervisor/ Operations Manager
• Working Location: Bukit Batok
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $8,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Plan and monitor daily business operations to ensure alignment with organizational objectives.
• Evaluate business procedures regularly and implement necessary improvements.
• Review financial information and adjust operational budgets for profitability.
• Analyze data to evaluate performance and identify areas for improvement.
• Foster a collaborative team environment, recruiting, training, and coaching employees.
• Handle conflicts or complaints from customers and employees promptly.
• Generate reports and present information to management and stakeholders.
• Ensure successful implementation of business strategy, services, and deliverables.
• Coordinate project closure to distil best practices and ensure lessons learned are logged.
• Provide project planning, milestone management, scope management, and resource forecasting.
• Ensure compliance with regulatory and legal rules.
• Undertake any other operational duties as assigned by management.

APPLY NOW!!!

• Minimum Diploma in Engineering.
• At least 2 years of experience in a similar role, preferably in the process sector or instrumentation.
• Proficiency with Microsoft Office.
• Prior experience in leading a team is a must.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67056 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Sea Freight Operations Director to join their Sea Freight team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Formulates business strategies and plans in collaboration with senior management, aligning objectives with regional leadership approval.
• Directs area targets to achieve or exceed revenue, volume, profit, and line profitability goals.
• Manages synergies across business units and country operations.
• Ensures company policies are enforced across the region.
• Reviews and approves internal policies to align with business and legal standards.
• Oversees long-term planning to support future growth, presenting plans for executive approval as needed.
• Proposes and manages operational and capital expenditure budgets for executive review.
• Monitors performance against objectives, making adjustments as necessary to meet goals.
• Leads negotiations and investigations related to mergers, joint ventures, and acquisitions with executive oversight.
• Represents the company in dealings with key stakeholders, including customers, suppliers, and government agencies.

Requirement:

• Min 10 years of ocean freight experience in managerial level
• Degree in any discipline
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,000 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• In charge of overall supervision for Milling & Patching team
• Decision making for equipment and team allocation
• Build a diverse team with different talents and responsibilities
• Attend meetings with customers and clients
• Convey complex thought processes clearly and concisely
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with Land Transport Authority (LTA) or Strategic Planning Policy Group (SPPG)
• Project management experience is required
• Proficient in MS Office
• Ownership of a class 3 driving license is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65827 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We are searching for a highly independent and result-oriented Customer Service Specialist / Senior Specialist!

You will be part of the Customer Service team and will be supporting the management of our Call Centre service provider to deliver outstanding customer experience to Scoot’s guests.

Responsibilities

Call Centre Operations Management

• Support Manager in the operational matters of the Call Centre and work closely with the appointed vendor to ensure that agreed service levels are met and maintained
• Support Manager to manage the Call Centre operations processes and procedures and identify gaps/ key areas to improve in order to achieve better performance of the Call Centre
• Monitor Call Centre Customer Satisfaction Score (CSAT) / Dissatisfaction (DSAT) scores weekly and work closely with the appointed vendor to identify root cause of customer dissatisfaction and ways to improve customer satisfaction
• Monitor CRM system to ensure Call Centre clears the ‘Call Centre Level 1 (CCL1)/ Call Centre Level 2 (CCL2) Escalation’ and ‘CC Fulfillment’ queues and there are no backlogs
• Manage escalated cases pertaining to Call Centre, perform root-cause analysis and implement initiatives for improvement
• Support Manager to review and update phone lines and IVR call flow/ messages, as and when required
• Support Manager in Customer Relationship Management (CRM) system enhancements and identify key drivers to enhance productivity and effectiveness of the Call Centre

Passenger Notification

• Trigger Schedule Change notification (including flight cancellation, gauge changes) on a timely manner and coordinate with Call Centre Team if callouts are required
• Trigger ad-hoc passenger notification (overbooking, change of airport terminal, limited in-flight services etc.) and follow-up with any related workflows (e.g. refund/ rebook), as and when required
• Support manager in coordinating with Planning and Grounds Team in overbooking situations to determine whether voluntary or involuntary offload is required
• Support manager in coordinating with Planning Team during mass schedule change and/or cancellation to determine if the PNRs can be placed in multiple queues (notification to be staggered for call centre surge management)
• Monitor ad-hoc disruption during Disruption Week and ensure that Call Centre Team sends out passenger notification on a timely manner. Duty personnel will update template in CRM system as and when required and will be the point of contact for any issues faced by Call Centre Team

Escalated Cases Management

• Review escalated cases from the Call Centre and internal business units and provide the appropriate recommendations/ approvals
• Monitor and follow up to ensure that payment or system issues highlighted by the Call Centre are rectified by the responsible stakeholders
• Work closely with external stakeholders in handling customer enquiries for interline passengers

Call Centre Quality and Training

• Perform monthly call monitoring audit based on stipulated sample size and identify gaps and areas to improve the quality performance of the Call Centre
• Participate in weekly call calibration (to reduce variance in call monitoring scoring) and monthly QA review with Call Centre vendor, as and when required
• Work with relevant team in reviewing the call monitoring form and guidelines during the quarterly/ biyearly review exercise
• Identify common errors and service lapses made by call centre and highlight to Manager for coordination with relevant team on refresher/ reinforcement training
• Identify changes or updates required to the call centre operational processes/ procedures and highlight to Manager for coordination with relevant team to update Manual and training materials.
• Review the Knowledge Check (KC) and Dip Check (DC) questionnaires provided by Call Centre Vendor

Project and UAT Management

• CRM System POC for Customer Services department to bridge discussion on system enhancements
• UAT support on product and system upgrade and enhancement – Representative for CS and/or call centre, participate in project meetings and perform UAT prior to launch

Requirements

• Degree holder or a Diploma holder with 3-5 years experience in call centre/ customer service
• Preferably with experience in call centre management and is familiar with call centre metrics and Key Performance Indicators (KPIs)
• Ability to work within tight deadline and multi-task in a fast-paced environment
• Ability to articulate thoughts/ ideas with good communication and interpersonal skills
• Ability to work well as an individual as well as in a team
• Prior experience in aviation industry will be an added advantage

Wealth Management Operations – Project Management Associate

Are you looking for an opportunity to gain in-depth knowledge of all operational flows and contribute to a growing international business in a fast-paced and innovative environment? You have found the right team!

As a Project Management Associate in the Projects & Business Innovation Support team under Wealth Management, you will work in conjunction with our internal partners including Client Service, Advisors, Operations, Technology, Product, Business Management, Legal, Risk, and Compliance. You will be part of the team which executes various programs that provide solutions to optimize business flows, bring efficiencies, enhance controls, and keep our platform compliant with regulations applicable to our legal entities and branches.

Job Responsibilities

• Collaborate with internal stakeholders, including operations, technology, client service teams, and senior management to ensure product alignment with business objectives

• Act as the primary point of contact for stakeholders, ensuring effective communication and managing expectations

• Lead the end-to-end product development process, from ideation and requirements gathering to development, testing, and deployment

• Oversee the product lifecycle, ensuring timely updates and enhancements to meet evolving client needs and regulatory requirements

• Manage multiple projects simultaneously, ensuring they are delivered on time, within scope, and within budget

• Use agile methodologies to manage product development, including sprint planning, backlog grooming, and daily stand-ups

• Ensure that the project delivers an exceptional client experience, with a focus on ease of use, efficiency, and satisfaction

• Gather and analyze client feedback to continuously improve the product

• Utilize data and analytics to drive project decisions, monitor performance, and identify areas for improvement

• Develop key performance indicators (KPIs) to measure project success and report on progress to senior management

• Ensure that all project/product developments and operations comply with relevant regulatory requirements and internal policies by working closely with compliance and risk management teams to address any regulatory issues or concerns

Required qualifications, capabilities, and skills

• Minimum of 5 years of relevant project management experience in one or several operations areas (back or middle office), within a reputable bank, fund administrator, or financial institution across multiple jurisdictions

• Proven expertise in asset servicing, specifically in corporate actions management across products (Securities, Mutual funds, Alternatives)

• Solid operations corporate actions knowledge and experience

• Bachelor’s Degree in Finance, Economics or other related disciplines

• Strategic thinking with the ability to implement very large projects across multiple legal entities worldwide.

• Strong ability to design operating models, including the control framework, using previous experience in asset servicing (i.e., Corporate actions, Income, Proxy, and Class Actions) and understanding the details of a process.

• Highly disciplined, a self-starter, and able to execute assignments independently and autonomously

• Strong ownership with the ability to operate in a flexible, dynamic environment where creative and strategic thinking are required in driving solutions, initiatives, and projects

• Strong team player with excellent communication skills, able to build strong rapport with peers

• Ability to multi-task and work well under pressure to meet deadlines

• Strong analytical, organizational, and prioritization skills

Preferred qualifications, capabilities, and skills

• Previous experience with Temenos

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=98605a272a5da8c248a9c02f4b6609c9