Total 4,451 Manager operations engineer job vacancies in Singapore

The Assistant Operation Manager will assist the Operations Manager in coordinating and managing the operation of the Coffeeshop.

Key Responsibilities

• Maintain smooth daily operations of the Coffeeshop
• Source for potential qualified tenants to fill any vacant food stalls
• Take immediate and appropriate collection/legal actions for recovery of debt (e.g. Stall rental etc.) and minimise credit losses
• Able to handle daily sales settlement
• To do stock take and order stocks based on healthy inventory level
• Source for suppliers with competitive pricing
• Keep up to date with market prices for all materials and ingredients
• Make sure safety and hygiene guidelines are being followed
• Supervise, lead & motivate the team
• Ensure fairness in scheduling work duty roster and off days for operation employees
• To Interview, assess and assist in hiring employee based on outlet manpower requirements
• Receive, review and act upon feedback and complaints received from customers
• Responsible for ensuring consistent quality of service
• Adept at handling a wide variety of customer and customer requests
• Able to perform ad hoc duties when required

Key Requirements

• Candidate must possess at least a Diploma from any field of studies
• Minimum of 2 years of working experience in Coffeeshop or Food court management role
• Able to work flexible schedule including shift work, weekends, public holidays and to perform additional ad hoc duties and tasks in case of any acute shortage of employees
• Prepared to work in a non-air-conditioned setting
• Possess strong communication and effective negotiation skills
• Fantastic team player
• Good knowledge of Microsoft office programme, especially in Word and Excel

*Only Suitable candidates will be shortlisted and notified.

Responsibilities:

• Oversee at least two designated Toast Box outlets
• Develop marketing strategy and sales proposal to Management
• Develop monthly sales target for respective outlets
• Maintain outlet cleanliness in compliant to the company’s quality and standard
• Execute Human Resources matters such as interviewing potential staff, conducting appraisals and performance reviews and counselling
• Monitor sales for designated outlets
• Involved in customer complaints
• Manage employee related matters such as leaves, schedules, welfare, and career development

Requirements:

• Minimum Diploma/ Certificate in Food and Beverage
• 5 years of relevant experience (F&B / Retail / Service industry)

The candidate will be responsible for the following:

1. Plan and schedule solar projects in the pipeline

2. Coordinate with sub-contractors and internal resources accordingly to ensure smooth delivery of solar projects

3. Monitor inventory levels and replenish the stock in advance

4. It will be beneficial if candidate(s) has a technical background or prior work experience

We are seeking a motivated candidate who can grow with the company.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

About Us

Focus Movement is an integrated functional movement and rehab studio located in Raffles Place. We work with our clients to help ensure their bodies support their lifestyle no matter their life stage or ability by providing pilates, functional movement and physiotherapy. Our team consists of about 25 Pilates and movement professionals, physiotherapists and administration and management and our studio will be celebrating our 20th anniversary in Singapore this year. We are the exclusive Singapore host site for Polestar Pilates instructor training.

Our purpose is to empower people to live better everyday through smarter movement. We’re looking for a dynamic Operations Manager who is motivated by this purpose to join our team.

About the role

This role will be responsible managing our Singapore studio operations for Pilates and Physiotherapy, and supporting our Niseko Japan studio in operations as well during the winter season.

Other key responsibilities and accountabilities include:

• Ensure a high degree of customer service maintained by all staff
• Class schedule planning and covers
• Course enquiries and management including another sub-host studio
• Managing all aspects of front desk, schedule, standards, training, email and phone enquiries
• Staff leave management
• Manage FD interactions with staff
• Front desk staff orientation
• All repairs, maintenance and studio cleanliness
• Replenishment of studio supplies and inventory
• Payroll, accounts, monthly claims and supplier payments
• Handle customer comments and complaints in line with our values
• Managing manpower and leave applications
• Monitor attendance, retention and referrals and put in place tactics to ensure we continue to hit our targets.

About you?

To ensure success as our Operations Manager, you will have a dynamic and confident personality, which is complemented with your natural passion in communication with team members and clients alike. You will bring your uniquely positive and energetic communication style, and a passion and interest in movement. Other skills and attributes we value include:

• Minimum 3 years experience in a similar operations role
• Strong written and verbal communication skills
• Attention to detail, highly organised and strong time management skills
• Driven, with the ability to work under own initiative and make decisions

Why work with us?

Focus Movement offers an inclusive and dynamic workplace. People often say that when you work with us it feels like you’re part of a family.

• We have been around for almost 20 years and are still market leaders through continual and ongoing evolution and development
• Free Pilates and fitness classes
• Work from home 1 day a week
• Work with a team of Pilates instructors and physios that love what they do!

Responsibilities:

• Ensure coverage of relevant regulatory requirements and recommend improvements to corporate policies, procedures and practices
• Lead or participate in the planning for each audit assignment to ensure performance of audit assignments, quality of reports and timeliness of deliverables
• Develop audit plans and programs. Ensure that these documents are up-to-date and suitable to the current operating environment of the auditee
• Ensure timely reporting of findings, risks and recommendations for auditee’s response and finalisation of report to Audit Committee
• Lead or participate in other ad-hoc assignments including special projects and investigations
• Assist in the follow-up with auditees on outstanding audit findings through the issuance of Audit Tracking Report and verification of resolved findings;
• Ensure that audit operating standards and procedures are observed, and requirements of the Quality Assurance Review are met
• Assist in the administration of Group Internal Audit and ensure effective and efficient usage of the Department’s resources
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements:

• Bachelor's degree in Accounting, preference will be given to those with Chartered Accountant or Certified Internal Auditor certification
• At least 5 years of relevant audit experience;
• Strong report writing, communication and presentation skills
• Analytical, independent and a good team player;
• Committed and able to interact well with all levels of staff;
• Able to travel overseas when required (once/twice every quarter).
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

We apologize that only shortlisted candidates will be contacted. Thank you.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

• MNC
• Basic $5000 - $7000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Jurong Island (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 4.30pm

Job Responsibilities:

• To support Production Manager in leading Production & Logistics department to ensure safe and stable operation in Daily, GCM (grade change maintenance) and SDM (Shut down maintenance) operation and planning
• To follow up with Technical and Maintenance department on critical mechanical or E&I issues that impact plant safety, quality, and reliability
• To lead in managing the Local and Global CARs (Corrective Action Request) relating to Safety, Quality, Reliability and Stable operation matters under Production and Logistics department and manage to ensure CARs are well followed
• To lead and support capex related matters from Production team. Capex matters include planning, proposal, study, Hazop, commissioning and evaluation in each of the Capex planning phases
• To support and lead in new production grade trial operation with the trial planning, manpower arrangement, coordination with other various department and in house contractors to ensure smooth operation during the trial
• To assist or lead Global MOC relating to raw material planning, new specification changes, and packaging design changes
• To participate and support Production & Logistics Manager in providing information and evidence during HSEQ, Stable Operation, LQA, and Budget preparation, including to make investigation summary or report
• To undertake special assignments or projects as directed by the Production & Logistics Manager

Requirements:

• Diploma or Degree in Chemical Engineering.
• Minimum five years of related working experience in Production, Operations etc. in the Chemical industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

W NETWORK PRIVATE LIMITED is a regional company that is active in the distribution and retail of smart mobile devices and lifestyle electronics in Asia, with extensive operations in Singapore.

It’s W mission to enable and enhance connection for people in Singapore and across Southeast Asia. We aim to be the brightest provider of connection devices and services, and to serve with a caring touch.

We believe that achieving the best outcomes for our stakeholders – including customers, partners and shareholders – involves taking a principled approach to business.

Responsibilities Job scope but not limited to:

• Assist managers to participate in the company's brand strategy planning, formulation, implementation process and operation management, including market strategy planning, brand building and maintenance, etc., to ensure the achievement of the company's overall sales strategy.
• Assist with our brand manager to carry out marketing activities and organize and plan relevant activity plans to increase brand awareness and reputation.
• Assist managers to supervise and manage the daily operations of the brand to ensure the continued unity of the brand image.
• Assist the brand manager to provide evaluation and feedback on the company’s brand promotion activities as well as weekly and monthly work reports.

The individual should be:

• Fresh Graduate who study in E-commerce Marketing is welcome to apply.
• Singaporeans/PR/LTVP/WP/SP all are welcome to apply
• Proficient in Chinese and English, Diploma and/or above or Majoring in Marketing, Journalism or Advertising Planning;
• At least 1-2 years of experience in e-commerce and FMCG industries, with profound theoretical foundation and rich operational experience in the field of brand operation.
• Good at planning event marketing activities, familiar with the characteristics and communication characteristics of various media, establishing good cooperative relationships with our existing media, and good at integrated promotion.
• Excellent copy-writing skills, able to independently write planning plans,
• Have a keen sense of the market and strong information collection ability, strong brand awareness, excellent marketing planning ability and communication skills, good data analysis ability, problem solving ability and text organization ability.
• Have strong execution and organizational coordination skills, and be able to coordinate resources to complete plans and make evaluations.
• Excellent expression, communication, organization, coordination and team spirit, good at coordinating work affairs in different departments; humble, energetic, embracing changes, and highly tolerant.

What’s In It For You:

• Good environment on the working of e-commerce with our branding manager
• Valuable skills that are transferrable
• Work area will be located at Tampines- Walking distance to Tampines Hub/Tampines Safra
• 4 to 5 hours a day without MC or 5.5 days work/week (9 hours with 1-hour break, meals, and transport allowance will be provided)

Our client is a global logistics company specializing in the transportation of liquids, gases, and bulk goods. Due to business needs, they are now recruiting a Senior Operations Executive/ Assistant Manager (Claim) to be part of their Operations team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Identify and handle potential claims from customers and partners
• Work closely with the insurance team to manage and process claim files
• Respond to customer and third-party claim notifications
• Lead and guide in managing incidents related to claims across different business units
• Verify liability based on standard operating procedures and agreements
• Collaborate with teams to minimize losses and propose cost recovery solutions
• Manage claim-related documents like LOIs, liability letters, and invoices
• Follow up on ongoing claim cases with different teams and partners
• Provide regular updates on open claims to the insurance team and management
• Support the Operations Manager in meeting KPI targets and improving efficiency
• Any other duties as assigned

Requirements:

• Minimum Diploma in related field
• At least 2 years of experience handling ISO Tanks

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description:

The role of a silicon carbide Field Application Engineer/Manager is to provide technical support and guidance to customers who are using silicon carbide products. Need to work closely with customers to understand their specific needs and requirements, and then provide recommendations on the best silicon carbide products to use for their applications.

The Field Application Engineer/Manager is responsible for providing technical assistance during the design and development phase of a project, as well as troubleshooting and resolving any issues that may arise during the testing and implementation phase. They also work with customers to optimize the performance of their silicon carbide products and provide training and education on the use and maintenance of these products.

In addition, the Field Application Engineer/Manager works closely with the sales team to identify new business opportunities and to develop strategies for expanding the company's customer base. They also stay up-to-date on the latest developments and trends in the silicon carbide industry, and provide feedback to the company's research and development team to help improve product performance and quality.

Profile:

• Bachelor's degree in engineering or relevant
• Strong technical background in power electronics and energy systems
• Experience in designing and testing power electronics circuits and systems
• Knowledge of power semiconductor devices such as MOSFETs, IGBTs, and SiC devices
• Familiarity with power conversion topologies such as DC-DC converters, AC-DC converters, and inverters
• Understanding of power system protection and control, including fault detection and isolation
• Ability to perform power system analysis and simulation using tools
• Excellent communication and interpersonal skills, with the ability to work with customers and internal teams
• Strong problem-solving skills and ability to troubleshoot complex technical issues
• Willingness to travel to customer sites to provide technical support and training
• Knowledge of industry standards and regulations related to power and energy systems, such as IEEE and IEC standards.

Company

At Mint Media Sports we develop new businesses with a focus on marketing, sports and philanthropy. We are headquartered in Singapore with presence in Indonesia and Malaysia.

Job Description

We are seeking a dynamic and experienced General Manager (Operations) to oversee the operations and maintenance of our newly constructed Padel court facilities. You will be responsible for overseeing the day-to-day operations to ensure the smooth functioning of all aspects of our sports club. You will play a key role in managing facilities, coordinating activities, and optimizing processes to enhance the overall member and guest experience. You are a dynamic leader with a passion for sports and fitness, along with strong organizational and managerial skills.

Typical Duties and Responsibilities

1. Manage and supervise all operational activities within the Padel court facilities, including equipment upkeep and maintenance, and event coordination.

2. Oversee the scheduling and allocation of resources and scheduling of front office staff to ensure adequate coverage during operating hours.

3. Train and manage a team of staff members to ensure optimal performance and productivity.

4. Handle customer inquiries requests in a professional and timely manner.

5. Maintain accurate records of customer information, payments, tally of daily receipts and other relevant data.

6. Assist in the development and implementation of policies and procedures to enhance front office operations and customer service.

7. Maintain inventory records, track usage, and reorder supplies as necessary to meet operational needs.

8. Collaborate with other departments, such as marketing, finance, and management, to align operational activities with organizational goals and objectives.

9. Work closely with management to develop and implement strategies to enhance the member and guest experience, including customer service initiatives, special events, and promotional activities.

Education

- Bachelor’s degree in Business Administration, Hospitality Management, Sports Management, or related field

Required Skills and Experience

- Experience in front office management or customer service leadership role, preferably in sports or fitness setting.

- Strong organizational and multitasking skills.

- Excellent communication and interpersonal abilities.

- Ability to work flexible hours, including evenings and weekends as required.

About Us:

SmileTutor Tuition Agency is a leading education service provider committed to helping students achieve their academic goals. We are a tuition agency that connects students with qualified tutors to facilitate their learning journey.

We are looking for an Operations Manager to lead our dynamic operations team and play a pivotal role in enhancing our operational efficiency and sales maximization.

Position Overview:

As the Operations Manager, you will be responsible for leading and managing our operations team consisting of 10-15 coordinators.

Your primary focus will be on achieving operational excellence, maximizing sales revenue, enhancing customer service, ensuring operational efficiency and reducing costs.

This is a hands-on role. You will be required to perform coordinating work together with the team on a regular basis, leading the frontline operations.

Key Responsibilities:

• Oversee & manage the entire day-to-day operations to achieve excellent outcomes across all departments, consisting of:Sales - Maximize sales revenue by improving sales strategies and execution.
  Tutor-matching - Ensure that tutor-matching is done in a prompt and convincing manner with integrity
  Prospecting - Create a warm & professional customer service experience and maximize revenue opportunities
  Payments - Efficiently manage accounts receivable, retrieve payments in a timely manner to reduce bad debts, provide after-sales follow-up
  Corporate-Sales - Connect with partners and service them well regularly to provide additional revenue and grow this new department
  
• Hire, onboard, and train new coordinators to ensure a skilled and motivated team.
• Manage headcount to meet operational needs and optimize manpower efficiency, streamline operations to improve profit margins.
• Provide inspirational leadership, maintain high staff morale and reduce staff turnover rate by fostering a positive and productive work culture emphasizing hard work, excellence, and integrity.
• Create a fair, meritocratic work environment that rewards good performers and deal with disciplinary issues firmly and fairly
• To continuously develop, implement and review operational procedures and policies to improve operations
• Facilitate clear communication and updates to directors. Provide a monthly report of sales, operational updates, and forecasting to directors
• To ensure company is protected against losses, financial or otherwise by implementing control measures against business threats
• Able to come up with business growth ideas to generate more revenue for the company over time

Requirement:

• Possess a Bachelor's degree
• Minimum 2 years experience of operations management
• Experience in sales & customer service
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to think from the company's perspective
• A commitment to delivering the highest standards of service.

What We Offer:

• Competitive salary
• 5 days per week
• Annual Wellness Benefit (Reimbursement for any expenses relating to wellness)
• Annual performance-based bonus
• Revenue-sharing incentive
• Opportunities for career growth and advancement.
• The chance to make a positive impact on students' education.

If you are a dynamic leader with a passion for education and a track record of operational success, we invite you to apply for the position of Operations Manager at SmileTutor Tuition Agency. Join us in our mission to empower students and help them achieve their full potential.

JOB DESCRIPTION

• Responsible for managing the life cycle R&D projects and product delivery by planning, organizing, executing and evaluating from conception to completion.
• Lead project scoping with internal and external stakeholders to establish communication plans, build project schedules and establish clear project deliverables and milestones.
• Ensure successful delivery of project scope and targets while managing project risk, quality, delivery, scope, schedule, and budget
• Collaborate and motivate project team members in the design, development, and delivery of R&D solutions to customers.
• Drive design / process validation testing and ensure compliance to project lifecycle governance requirements
• Ability to demonstrate a good level of understanding of technical/engineering processes in managing the project development with the project teams
• Lead, monitor and report the progress of a few projects to all internal and external stakeholders.
• Manage and implement project changes and interventions to achieve project deliverables and mitigate risk.
• Interact with industry members and ensure effective communication throughout the project life cycle
• Create and maintain project records in Project Management System
• Lead and support other operational activities of the Project Management Office as required

JOB REQUIREMENTS

• Bachelor in any engineering / project management related discipline
• 2 to 4 years of project management experience in product development or research project would be preferable
• PMP certifications or equivalent will be advantageous
• Proactive team player and technically motivated to solve problems, innovate and deliver to internal and external customers
• Good interpersonal and communication skills

Claims and Benefits - HR Operations

Job Description
• Account manage and administer staff benefits-related matters (e.g. creation/computation of leave quota, Insurance/Grab enrolment/cancellation, etc.).
• Verify, input and/or maintain data in HR system accurately and timely.
• Generate and provide monthly reports/stats to Payroll for processing of payments and/or recovery.
• Manage the external vendors and review the benefits reports submitted.
• Use technology or data analytics to improve productivity and processes, and support SOPs review.
• Recommend and streamline work processes improvements, including system enhancements, to enhance efficiency and effectiveness.
• Provide prompt and follow through advisory and customer service to the colleagues and forge closer partnership with the stakeholders.
• Lead and participate in ad-hoc projects, where necessary.

Requirements
• Meticulous, responsible, and detail oriented.
• High level of initiative, independent with strong problem-solving skills.
• Preferably to have experience in HR related field.
• Team player and able to work well under pressure and tight deadlines.

Other Details

• Yearly renewable contract role

• Working hours: Monday to Friday, 9am to 6pm

JOB DESCRIPTION

• Responsible for managing the life cycle R&D projects and product delivery by planning, organizing, executing and evaluating from conception to completion.
• Lead project scoping with internal and external stakeholders to establish communication plans, build project schedules and establish clear project deliverables and milestones.
• Ensure successful delivery of project scope and targets while managing project risk, quality, delivery, scope, schedule, and budget
• Collaborate and motivate project team members in the design, development, and delivery of R&D solutions to customers.
• Drive design / process validation testing and ensure compliance to project lifecycle governance requirements
• Ability to demonstrate a good level of understanding of technical/engineering processes in managing the project development with the project teams
• Lead, monitor and report the progress of a few projects to all internal and external stakeholders.
• Manage and implement project changes and interventions to achieve project deliverables and mitigate risk.
• Interact with industry members and ensure effective communication throughout the project life cycle
• Create and maintain project records in Project Management System
• Lead and support other operational activities of the Project Management Office as required

JOB REQUIREMENTS

• Bachelor in any engineering / project management related discipline
• 2 to 4 years of project management experience in product development or research project would be preferable
• PMP certifications or equivalent will be advantageous
• Proactive team player and technically motivated to solve problems, innovate and deliver to internal and external customers
• Good interpersonal and communication skills

Hydroleap is a Singapore-based deep tech company with the mission of disrupting the wastewater treatment industry. Our cutting-edge electrochemistry technology and innovative approaches to waste management have eliminated the need for manual interventions and toxic chemicals, making our solutions fully automated, cost-effective, and environmentally friendly.

With multiple successful deployments across the Asia Pacific region, including in the agri-food, oil & gas, data center, real estate, and construction sectors, Hydroleap is significantly impacting how wastewater is treated. As a company, we are proud to be backed by an impressive group of governmental and private venture capitalists, such as RealTech Holdings, Mitsubishi Electric, Wavemaker Partners, Seeds Capital, 500 Startups, SG Innovate, Sparklabs, and Entrepreneur First.

Join our team and be a part of a mission-driven organization that is changing the world, one drop of water at a time.

Who we are looking for

As our Head of Operations/Operation Manager, you will spearhead our operations teams, ensuring optimal performance and the successful implementation of water treatment projects across various regions. This role demands an individual adept in operations management within the water treatment or related industries.

What you will be doing

Operations Leadership:

• Direct and coordinate day-to-day functions of the operation and field teams.
• Implement operational strategies and processes to enhance efficiency and effectiveness.
• Set and monitor KPIs for across the operations team to ensure high quality operations delivery

Team Management:

• Supervise a multidisciplinary team, including mechanical, electrical, site engineers, and project managers.
• Promote team development and ensure a high level of competence and motivation.

Project Execution and Oversight:

• Manage the manufacturing, installation, commissioning, and maintenance of water treatment systems.
• Ensure projects adhere to timelines, budgets, and quality standards.

Supply Chain and Vendor Management:

• Oversee procurement, quality checks and logistics for parts and components from international vendors.
• Manage supply chain processes for seamless operations.

Maintenance and Quality Control:

• Implement maintenance schedules and protocols for ongoing projects.
• Enforce quality control measures and compliance with safety and environmental regulations.

Client and Stakeholder Engagement:

• Build and maintain relationships with clients and stakeholders.
• Ensure client satisfaction and address operational concerns.

Your Capabilities and Credentials

• Bachelor’s or Master’s degree in Engineering, Operations Management, or related field.
• Extensive experience in operational management, preferably in water treatment or similar industries.
• Strong leadership and team management skills.
• Hand’s on involvement with the day to day operations
• Strong process driven mentality and detail oriented.
• Excellent organizational, communication, and problem-solving abilities.
• Willingness to travel across the assigned regions.
• Passion for sustainability and innovation and a desire to positively impact the world, and an interest to make a difference in the water space

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the Team Axis App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

• Support Investment Representatives to drive AUM and revenue numbers as well as cultivate and manage ultra-high new worth client relationship
• Understand client requirements and assist Investment Representatives in daily maintenance of account relationships
• Responsible for clients’ daily trading of equities, fixed income, foreign exchange, derivatives, structured notes, alternative investments and other core banking products
• Facilitate the onboarding process of new and existing clients to bank, including account opening / closure / update with client to ensure completion of documentation requirements
• Monitor the team’s portfolio under management, resolving daily client issues and ensuring that client requests are met promptly
• Liaise closely across various divisions within the bank (compliance, operations, risk, legal, etc.) to ensure timely resolution of clients enquires
• Enhanced familiarity with core banking/trading systems as well as understanding of the Private Wealth Management business
• Liaising with various Business Units to ensure client documentation is complying with policies and procedures.
• Understanding of all desk administration and ability to manage the meetings and travel arrangements of Investment Representatives

The successful Client Operations Manager will need to have the ability to work effectively and cooperatively with senior business development teams and other internal stakeholders as well as communicate effectively with intermediaries when the need arises.

Key Requirements:

• Undergraduate degree, preferably in business administration, finance or marketing disciplines
• A minimum of 3 to 5 years of experience in a Banking environment, specialising in client servicing
• Ability to work independently as well as in a team environment with a strong client focus

This global bank reputed to be the best in the industry, needs no introduction and is a recognised leader in their field of expertise. The culture is demanding but if you are confident and have a can-do attitude, the potential rewards are significant. The firm is very dedicated to developing and training their people to the highest standards.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Client Operations Manager job.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

The role and responsibilities include:

1. Strategic Planning: Developing and implementing operational strategies to achieve organizational goals. This involves analyzing current processes, identifying areas for improvement, and devising plans to optimize efficiency and productivity.
2. Resource Allocation: Managing resources such as personnel, equipment, and finances to ensure optimal utilization and cost-effectiveness. This may involve budgeting, forecasting, and allocating resources based on organizational priorities.
3. Process Improvement: Continuously evaluating and improving operational processes to enhance quality, reduce costs, and increase efficiency. This may include implementing new technologies, streamlining workflows, and eliminating bottlenecks.
4. Quality Control: Establishing and maintaining quality standards to ensure that products or services meet customer requirements and regulatory standards. This involves implementing quality control measures, conducting inspections, and addressing any issues or deviations from standards.
5. Supply Chain Management: Overseeing the flow of materials, products, and information throughout the supply chain, from procurement to delivery. This includes managing suppliers, inventory levels, logistics, and distribution channels to optimize the supply chain and minimize costs.
6. Risk Management: Identifying potential risks and developing strategies to mitigate them. This may involve assessing operational risks, implementing safety protocols, and developing contingency plans to minimize disruptions to operations.
7. Team Leadership: Providing leadership and guidance to operational teams to ensure that they are motivated, engaged, and aligned with organizational objectives. This includes setting performance goals, providing training and development opportunities, and fostering a culture of collaboration and accountability.
8. Communication: Facilitating communication and collaboration between different departments and stakeholders to ensure smooth coordination of operations. This involves conveying information effectively, resolving conflicts, and fostering a positive work environment.
9. Compliance: Ensuring compliance with relevant laws, regulations, and industry standards. This includes staying up-to-date on regulatory requirements, implementing compliance policies and procedures, and conducting audits to ensure adherence to standards.
10. Continuous Improvement: Promoting a culture of continuous improvement by encouraging feedback, fostering innovation, and implementing best practices. This involves regularly evaluating performance metrics, soliciting input from stakeholders, and making adjustments to operations as needed to drive ongoing improvement.

The qualifications

1. Education: A bachelor's degree is typically required, preferably in business administration, operations management, engineering, or a related field.
2. Experience: Relevant work experience ,Candidates need 5 years of experience in operations management, supply chain management, logistics, or a related field.
3. Industry Knowledge: Familiarity with the specific industry in which the organization operates is often important.
4. Technical Skills: Operations managers should possess strong technical skills related to operations management, such as proficiency in project management, process improvement methodologies
5. Analytical Skills: The ability to analyze data, identify trends, and make data-driven decisions is crucial for operations managers.
6. Problem-Solving Skills: Operations managers must be adept at identifying issues, diagnosing problems, and developing effective solutions. This requires strong problem-solving skills, critical thinking abilities, and the capacity to think creatively to address complex challenges.
7. Communication Skills: Effective communication is essential for operations managers to convey information clearly, collaborate with team members and stakeholders, and build positive relationships. This includes both written and verbal communication skills, as well as active listening skills.
8. Leadership Abilities: Operations managers need strong leadership skills to inspire and motivate their teams, delegate tasks effectively, and provide direction and guidance. They should be able to foster a positive work environment, resolve conflicts, and develop the talents of their team members.
9. Organizational Skills: Given the multifaceted nature of operations management, strong organizational skills are essential. Operations managers must be able to prioritize tasks, manage multiple projects simultaneously, and ensure that deadlines are met.
10. Adaptability and Resilience: The ability to adapt to changing circumstances, navigate uncertainty, and remain resilient in the face of challenges is important for operations managers. They should be able to lead effectively in dynamic environments and embrace change as opportunities for growth and improvement.

Responsibilities:

• Ensure coverage of relevant regulatory requirements and recommend improvements to corporate policies, procedures and practices
• Lead or participate in the planning for each audit assignment to ensure performance of audit assignments, quality of reports and timeliness of deliverables
• Develop audit plans and programs. Ensure that these documents are up-to-date and suitable to the current operating environment of the auditee
• Ensure timely reporting of findings, risks and recommendations for auditee’s response and finalisation of report to Audit Committee
• Lead or participate in other ad-hoc assignments including special projects and investigations
• Assist in the follow-up with auditees on outstanding audit findings through the issuance of Audit Tracking Report and verification of resolved findings;
• Ensure that audit operating standards and procedures are observed, and requirements of the Quality Assurance Review are met
• Assist in the administration of Group Internal Audit and ensure effective and efficient usage of the Department’s resources
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements:

• Bachelor's degree in Accounting, preference will be given to those with Chartered Accountant or Certified Internal Auditor certification
• 5 to 8 years of relevant audit experience;
• Strong report writing, communication and presentation skills

We apologize that only shortlisted candidates will be contacted. Thank you

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Responsibilities:
▪ Identify potential Claim (Customer, 3rd party service provider or internal department) and coordinate with insurance team appropriately and open claim file accordingly.
▪ Discuss with internal department and response to claim notification from customer and/or 3rd party service providers. (Carriers, Haulers, Rail operators, Terminals, Local Authorities)
▪ Lead and guide in claim incident management. (including other Business Units)
▪ Verify the liability based on the SOP, agreements, terms and condition whenever appliable.
▪ Liaise with internal departments, business units and 3rd parties to mitigate and minimize further losses, damages on running claim cases.
▪ Propose cost recovery whenever applicable and possible.
▪ Attend claim related documents (e.g. LOI, Liability or No further liabilities letters, invoices etc)
▪ Follow up with other offices, business units, department and 3rd parties on running/open claim cases.
▪ Updates insurance team, Rotterdam claim department and management on open claim cases and share the monthly/weekly overviews.
▪ Assist Operation manager on operational related matters as assigned. (to meet KPI targets and improve operational efficiency)
▪ Other ad-hoc duties and initiatives assigned

Requirements:
▪ Diploma or equivalent qualification
▪ Good communicator with fluency in English
▪ Minimum 2 years of relevant experience
▪ Self-motivated and ability to perform under pressure
▪ Strong team player with good initiative and ability to work independently
▪ Good interpersonal skills and able to interface with all levels internally and externally in a professional and responsive manner
▪ Able to multi task and handle work professionally, maturely and efficiently

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Sim Jia Hui

EA Personnel Reg No: R22106242

Role purpose

We are looking for an SDM to take responsibility for overseeing the successful delivery of services for a large regional APAC client. This role involves managing a team, coordinating resources, collaborating with various stakeholders to ensure seamless service delivery and to ensure all service level KPIs are met or exceeded.

Role tasks and responsibilities

1. Client Relationship Management:

• Build and nurture strong relationships with clients.
• Conduct regular meetings to understand client needs and expectations.
• Act as the primary point of contact for addressing client concerns and inquiries.

2. Service Delivery Oversight:

• Develop, implement, and optimize service delivery processes and procedures.
• Monitor service performance against established SLAs (Service Level Agreements) and KPIs (Key Performance Indicators).
• Identify opportunities for process improvement and efficiency.

3. Team Management:

• Lead and manage a team of service delivery professionals.
• Provide coaching, mentoring, and performance feedback to team members.
• Collaborate with HR for recruitment, onboarding, and training of new team members.

4. Resource Allocation:

• Allocate resources effectively to meet service delivery objectives.
• Work with resource managers and other departments to ensure adequate staffing levels.
• Manage workload distribution among team members.

5. Quality Assurance:

• Implement and oversee quality control measures to ensure service excellence.
• Conduct regular reviews and audits of service delivery processes.
• Develop and maintain quality standards and guidelines.

6. Problem Resolution:

• Address and resolve issues or escalations in a timely manner.
• Collaborate with technical teams and other stakeholders to identify and implement solutions.
• Develop and implement preventive measures to minimize recurring issues.

7. Reporting and Analysis:

• Generate regular reports on service performance, trends, and key metrics.
• Analyze data to identify areas for improvement and provide insights.
• Prepare and present reports to senior management and clients.

8. Continuous Improvement:

• Proactively identify opportunities for process improvement and optimization.
• Implement best practices to enhance service delivery efficiency.
• Foster a culture of continuous improvement within the service delivery team.

9. Contract Management:

• Collaborate with the sales and legal teams to ensure service delivery aligns with contractual obligations.
• Participate in contract negotiations and provide input on service-related terms.
• Monitor contract renewals and changes.

Required:

• A Bachelor's degree in a Business-related field
• At least 4 - 6 years of relevant work experience
• Experience in customer service, leadership or business development
• Advanced computer skills and the ability to learn technology quickly
• Resource planning and budget management experience
• Experience in a Client facing role
• Strong teamwork skills
• Attention to detail

Preferred:

• PMP certification
• Experience in corporate security

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

Job Descriptions:

• Oversee daily operations of the rental car facility, including vehicle inventory management to ensure availability meets demand.
• Implement and enforce company policies and procedures to maintain high levels of customer service and satisfaction.
• Rectify issues during rental period
• Coordinate with maintenance staff to ensure all vehicles are in optimal condition, scheduling repairs and routine maintenance as necessary.
• Manage financial aspects of the rental car office, including budgeting, forecasting, and monitoring expenses to maximize profitability.
• Train, supervise, and evaluate staff performance, providing guidance and disciplinary actions when necessary.
• Negotiate contracts and establish partnerships with insurance companies, corporate clients, and travel agencies to drive business growth.
• Develop and execute marketing strategies to attract new customers and retain existing ones, including promotions and loyalty programs.
• Handle customer complaints and disputes, resolving issues in a manner that maintains positive customer relations and upholds the company’s reputation.
• Balance and upkeep the fleet

Job Requirements:

• Minimum of O level or equivalent
• Driving experience of at least 2 years
• 2 years work related experience
• Able to work independently
• Working days and hours: 10am to 7pm Monday to Friday, 10am to 2pm (OT claimable)
• Flexi work can be arragnement
• Vehicle service is provided
• Basic plus commissions

Position Summary

A Global 3PL Logistics entity, seeking for a Logistics Operations Manager to lead a team in the management of logistics and warehouse operations to achieve targeted performance and required service standards.

Responsibilities

• Lead and manage the logistics operations

• Responsible for P&L of the operations

• Supervises and develops staff

• Provide inputs for department’s future needs and operations by defining roles and responsibilities for the team

• Drive Lean Warehousing System

• Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve and exceed the service standard or target.

• Enforce security and work safety measures and controls in the warehouse.

• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)

• Train and manage the team to solve day-to-day operational issues and reach short- and long-term performance goals

Requirements

• Minimum 5 years of experience in shipper (managing 3PL) / 3PL environment

• Bachelor's Degree in Logistics/ Supply Chain Management/ Engineering or equivalent work experience in the logistics field

• Prior experience in managing an operations size of 40-60 personnels will be an added advantage

• Good working knowledge on warehouse management, inventory planning, local distribution and transport management.

• Possess strong leadership skills

• Good communications and interpersonal skills

• Good understanding of customs and regulatory issues related to Logistics

• Experience in WMS systems and possess good computer skills

• Take charge of the Accounts Receivable procedure, dealing with outstanding accounts.
• Manage employee claims and manage the cash book.
• Oversee ISO management and handle internal and external audit concerns.

Requirements:

• Diploma and above.
• At least 2 years of experience in using SAP system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604