Total 4,316 Manager operations engineer job vacancies in Singapore

As a Manufacturing Production Shift Manager, you will be responsible for managing the operation of your shift to achieve the planned output and cycle time. You are required to establish clear action items, jointly evaluate the priorities of the action items and ensure successful timely completion with relevant Engineering and supporting departments. You will be responsible for maintain good health and safety at workplace, manage the staffing, training, personnel development and improve engagement with the Production team members. You will also serve as the Site Main Controller of your shift, reacting to any incidents or events affecting safety and factory production, coordinating and communicating recovery plans.

Responsibility

• Promote and enable a safe and positive working environment.
• Collaborate with Environmental, Health and Safety (EHS) Team to ensure robust Emergency Response Team (ERT) coverage within the Shift. Lead response team to manage unscheduled events that affects production line, develop recovery plans, resource allocation and provide timely status and impact updates to all key stakeholders, coordinate with the stakeholders as the initial Site Management Coordinator (SMC) until handover to crisis management task force or situation normalize.
• Perform supervisory role to Shift Production Engineers and Technicians, forecast and ensure sufficient personnel staffing, perform team engagement and performance management duties.
• Partner with Workforce Development team to develop and implement training plans and ensuring ontime training and certification of Shift Production Engineers and Technicians.
• Lead and set directions for the Shift Production team with production moves daily target and effectively manage the Shift Production team resources to meet planned output and cycle time.
• Review production performance and coordinate relevant Engineering and supporting teams to achieve tactical and strategic production output and cycle time targets
• Collaborate with key stakeholders to strategize, plan and minimize impact of scheduled plant maintenance or large-scale concurrent equipment plan works to production.
• Work with relevant cross functional teams to build advance automation systems, analytic dashboards using smart data analytics and AI to improve Shift Production efficiency and effectiveness to achieve production output and cycle time targets.
• Create, prioritize and manage multiple continuous improvement projects to improve Shift Production KPIs.

Requirements

• Willing to work 12hr night shifts
• Minimum 5yrs of knowledge and experience in managing advance semiconductor 300mm Fabrication plant operation in leadership position roles
• Relevant operation management experience in latest advance semiconductor Photolithography, Plasma Etch or Chemical Vapor Deposition equipments preferred
• Relevant experience as emergency response team leadership role preferred
• Relevant experience in advance automation systems, analytic dashboards creation preferred

Supervises the activities of a large group in a manufacturing area. Typically responsible for multiple production operations within or across shifts. Plans and coordinates daily operations to meet production schedules, product standards, and operational costs. Prepares production, personnel, and financial reports to achieve production goals. Establishes operating policies and procedures to achieve production schedules, product standards, and operational costs. Responsible for coordination of multiple manufacturing functions within a facility. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Location: East

*Project to commence in Jan 2025

Key Responsibilities:

- Manage all aspects of event planning, promotion and execution, including budgeting, scheduling, logistics, and team coordination.

- Lead project teams to ensure that events are delivered on time and meet or exceed client expectations.

- Inventory planning and management

- Recruitment, training, supervision, audit and appraisals of manpower

- Provision of manpower deployment schedule, admin program, progress updates, inventory daily report update, service escalation / incident report and post-mortem report on event / promotion

- Serve as the main point of contact for clients, fostering strong relationships and ensuring high levels of satisfaction.

**Requirements:**

- Minimum Diploma or Bachelor’s degree in Event Management, Project Management, Business Administration, or a related field.

- At least 5 years of experience in project management, ideally within events or operations.

- Strong organizational and multitasking skills.

- Excellent communication and interpersonal skills, with the ability to work effectively with clients, vendors, and internal teams.

- Proven problem-solving skills, with a proactive approach to identifying and addressing issues.

- Flexibility to work irregular hours and travel, as needed.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Tasks

•⁠ ⁠Lead negotiation with vendors to secure service contracts within the event budget.

•⁠ ⁠Conducts short- and long-term planning and management for events and sales.

•⁠ ⁠Develops and recommends the budget, marketing plans, and objectives and manages within those approved plans.

•⁠ ⁠Maintains or exceeds budgeted sales and profits in all event and outlet levels

•⁠ ⁠Recommends, develops, and implements effective marketing plans for generating event revenues.

•⁠ ⁠Evaluate each piece of event business to ensure the business can be properly serviced.

•⁠ ⁠Assembles creative and innovative event attractions based on internal capabilities or outsources to qualified vendors.

•⁠ ⁠Manage Outlet Operational needs and work in hand with Outlet head

•⁠ ⁠Administers all phases of the event and operations department, including but not limited to sales, planning, marketing, servicing, and administrative procedures.

•⁠ ⁠Coaches and counsel’s employees to reflect company service standards and procedures.

Requirement

•⁠ ⁠Hotel/Hospitality degree an asset

•⁠ ⁠At least 3 yrs Experience in Managing multiple outlets.

•⁠ ⁠At least 1-2 years’ experience in a senior role in Event/Catering environment

•⁠ ⁠4 years or more of progressive event/catering management experience preferred

•⁠ ⁠Proficient in Microsoft Word and Excel

Benefits

•⁠ ⁠Sales incetives

•⁠ ⁠Medical coverage

•⁠ ⁠Attendance incentive

•⁠ ⁠Flexible working hours

Job Overview:

We are seeking a proactive and experienced IT Operations Manager to oversee IT operations, support infrastructure management, and ensure seamless IT service delivery. The ideal candidate will possess a strong background in IT infrastructure and service management and bring valuable experience in managing IT operations for a client-centric environment.

Key Responsibilities:

• Client and Vendor Management: Conduct regular meetings with clients and contractors, lead discussions, and prepare detailed meeting minutes to document decisions and follow-ups.
• Operations Planning and Control: Develop, monitor, and oversee IT operations plans, ensuring effective management and timely execution of operational activities.
• Ticket and Issue Management: Manage open tickets and track issues with relevant product principals to ensure timely resolution and client satisfaction.
• Service Monitoring and Improvement: Apply IT Service Management (ITSM) principles to improve IT service quality, ensuring that all services meet clients' standards and expectations.

Key Requirements:

• Experience:Minimum 5 years of professional experience in IT roles, including at least 3-5 years in IT operations management.
  Hands-on experience in general IT infrastructure management, including familiarity with network, server, and security operations.
  Knowledge of IT Service Management (ITSM) processes, with a focus on improving service delivery and client satisfaction.
  
• Qualifications:Minimum Diploma in an IT-related field.
  ITIL Foundation certification is required; additional technical certifications (e.g., CompTIA Network+, Microsoft, Cisco) are advantageous.
  
• Age Range: Preferred candidates aged 28-38 years.

Additional Skills:

• Leadership and Communication: Strong leadership skills with an ability to chair meetings and effectively communicate with clients, contractors, and team members.
• Organizational Abilities: Detail-oriented with excellent organizational skills to track operational activities, manage issues, and ensure smooth IT service delivery.
• Technical Competence: A solid understanding of IT infrastructure and service management processes, with a capability to handle various technical issues related to IT operations.

Position Summary

Provides operational expertise, thought leadership and influence within assigned countries and franchise organizations to achieve sales and customer count growth, operational objectives, financial results, investment requirements and development targets.

Ensures focus on Wendy’s brand reputation by leading and driving operational performance and overall customer satisfaction in all restaurants as assigned. Enforces and executes brand protection protocol and partners with franchisees to resolve issues.

Effectively utilizes data from restaurant audits, sales reports and other sources of insight to align on objectives with franchisees and achieve business goals. Builds actionable “battle plans” that are aligned with the franchisee and drive meaningful growth of the brand with the consumer in the market place.

Is knowledgeable of the training needs of the organization. Provides direction to franchise training manager to conduct needed classes. Partners with Franchisee to build their own centers of “Operational Excellence” that will help them strengthen their organization.

Key Responsibilities

Operational Excellence – On going basis conduct restaurant evaluations with franchisee operators to assess performance on Wendy’s brand standards and then coaching to make improvements. Coach, teach and expect Franchise Head of operations to implement Wendy’s core operating systems like open, midday and closing flow chart, bin charts, daily operations plans, VTA’s posted, etc. to build a culture of operational pride and excellence. Detailed walk thru to ensure food safety standards are being upheld and if need be escalated to Operations Director. Review Food Safety audit data from 3rd party to provide feedback and appropriate escalation against any risk factors or failures related to food safety, sanitation and pest control.

Country Performance and Management – Leads strategic franchise and country level planning to drive market growth and performance, brand ranking and growth through excellent operations, marketing plans, new restaurants, and enhanced facilities. Is informed on economic model and profit roadmaps of their country and provides needed leadership to improve economic model yearly. Supports franchisee leaders and coaches on operational performance and measures.

Franchise Engagement and Performance Management – Evaluate individual franchise leadership engagement, customer and employee culture, business plan quality & business review, organizational structure and provide consultation for improving overall effectiveness. Benchmarks and uses data (Audits, VOC, Financials, etc.) to lead strategic planning with franchise partners that drives customer count growth and operational excellence.

Organizational Focus/Training - Evaluates and drive individual franchisee operations excellence, as measured by customer feedback and internal evaluations. Direct franchise training manager to lead/conduct needed training classes ( Shift Manager/ GM classes) and roll out of operations initiatives to ensure the organization is actively working on growth and development of people. Provides Coaching and Training to Multi-Unit leaders (DM and above) in partnership with the franchise leadership to ensure succession plans and bench development is in place. Ensure effective training occurs for new initiatives & products to drive customer loyalty. Conducts Training Restaurant Certifications and Development days with the Franchise District Managers and Director of operations.

Development/Restaurant Growth - Work closely with regional development team to define, activate and support plans for franchisees to grow and re-image and re-invest in their restaurants using Joint Capital Planning processes, development commitments and ongoing capital investments in their restaurants.

Qualifications

Bachelors in Operations, Business Markets and Management, Finance, Supply Chain or related field

Minimum 5 years’ experience with increasing responsibility in operations management, including P&L management of multi-unit operations

Successful track record in franchise-related role, including multi-unit operations experience

Ability to lead, influence and develop organizational capability as well as achieve results with a diverse group of stakeholders

Natural capacity to quickly establish and build effective relationships across the organization

Demonstrated strategic thinking capabilities and ability to lead growth and change initiatives

Proven operating skills, financial and marketing acumen

Established influencing, consulting and communication skills; has the ability to influence, engage and motivate people

Self-motivated, results-oriented, customer focused team player, holds her or himself accountable for performance, and takes absolute ownership

High energy and ability to react to situations quickly and decisively, possessing self-confidence to be assertive when taking a position, and not afraid to make decisions

Responsibilities:

Critical/Strategic Operations

• Assist to plan and drive Critical / Strategic operations at HQ.
• Assist to plan, drive and implement all required Diagnostic services for new and redeveloped polyclinics
• Assist the co-chairs of the Critical / Strategic Operations work groups to deliver the respective KPIs
• Coordinate and liaise with IT departments to operationalise the implementation of whole of business unit's initiatives, projects and work plans
• To ensure key performance indicators are met within the stipulated timeline.

Project Planning

• Developing project plans, including defining project scope, goals, and deliverables
• Resource Management: Liaise on resources, including personnel, time, and budget, to ensure project success
• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables
• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress
• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements
• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed
• Budgeting and Resource Allocation: Estimating project costs, creating a budget, allocate sufficient people to the work required
• To ensure project deliverables are met within the time frame

Qualification Required and Area of Discipline

• Candidates should have 5-8 years of relevant working experience preferably in healthcare sector, with strong operations management leadership including areas in performance monitoring, process improvement, project management and implementation.
• At least 3 years of working experience in a combination of operations management and project management. Experience in start-up of new healthcare facility will be most relevant
• Possess strong leadership and people management skills,
• Resourceful, strong in decision making, problem solving and communication skills
• Experience in operations in healthcare sector and/or IT industry will be an added advantage
• Excellent organisation skills, able to prioritize tasks and time efficiently, work under pressure to meet deadlines
• Good verbal and written communication skills.
• IT skills proficiency in MS Project, Excel, Visio, Power BI and other software will be an added advantage

We regret that only shortlisted candidates will be notified

Interested applicants please send your updated resume to [email protected]

Noga Lim Wei Loong

Registration Number: R1329872

EA License Number: 10C3804

People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705

http://www.peopleprofilers.com

As the General Manager/VP of Operations for the company, you will be fully responsible for the market strategy planning, business development, team management, and operations of the education collaboration business in the Southeast Asian market. You will need to work closely with the senior management team to formulate and implement the company's growth strategy, driving business expansion and increasing market share.

Key Responsibilities:

1. Develop and execute the growth strategy for the Southeast Asian market, collaborating with senior management to determine the company's strategic direction and business objectives.
2. Lead business development efforts in the Southeast Asian market, acquiring new clients and building and maintaining long-term client relationships.
3. Oversee the operations team, including sales, marketing, and customer service departments, to ensure efficient operations and achievement of business goals.
4. Manage budgeting and resource allocation to ensure operational efficiency and cost control.
5. Analyse market trends and competitor dynamics to provide data-driven insights and recommendations for strategic decision-making.
6. Collaborate closely with other departments to advance product development, marketing, and customer service initiatives.
7. Establish and maintain strong relationships with government agencies, partners, and industry stakeholders to enhance the company’s visibility and influence.

Requirements

1. Bachelor's degree or above, with over 8 years of experience in the enterprise services industry; candidates with a background in the education collaboration sector are preferred.
2. Familiar with the enterprise services industry, with extensive experience in business development and client management.
3. Demonstrated exceptional leadership and team management experience, with the ability to effectively motivate and manage teams to achieve business objectives.
4. Strong market insight and strategic vision, with the ability to adapt quickly to market changes and make decisions.
5. Excellent communication and coordination skills, capable of effective communication and collaboration across different levels.
6. Strong commercial acumen and data analysis skills, able to make accurate business decisions based on market data.
7. High sense of responsibility and execution capability, with the ability to work under pressure and maintain high performance in demanding environments.
8. Proficient in English and Mandarin to liaise with Chinese associates.

As Senior Manager of Finance Operations, you will oversee the finance functions of Accounts Receivable, Accounts Payable, Fixed Assets and General Ledger. Your responsibilities will include budgeting and forecasting, as well as addressing tax and treasury related matters. You will play a key role in managing SingHealth Headquarters finance operations, working closely with internal stakeholders to provide financial and operational support and develop cost recovery strategies. Additionally, you will contribute to finance-related projects that support our organisation's goals.

This position offers an opportunity to make a meaningful impact in Singapore's largest public healthcare cluster.

Job Requirements:

· Bachelor’s degree in accountancy or equivalent, with CPA accreditation

· Minimum 10 years of relevant experience, with at least 4 years of experience in a managerial role

· Good understanding of statutory and accounting reporting requirements, tax regulations and guidelines

· Knowledge in SAP will be an advantage

· Proficiency with Microsoft Office applications

· Team player with the ability to manage cross-functional and institutional relationships

· Independent, self-driven with the ability to multi-task and meet tight timelines

· Analytical and meticulous

· Strong organisational and problem-solving skills

Operational Oversight:

• Manage daily operations, monitor KPIs to drive operational excellence, and ensure smooth and efficient processes.

Warehouse Operations:

• Oversee daily warehouse activities, maintaining accurate inventory management and optimizing space utilization.

• Drive enhancements in packing operations and order fulfilment to improve efficiency and accuracy.

Procurement:

• Manage sourcing and procurement of materials to ensure timely, cost-effective supply and meet inventory requirements.

• Develop and maintain strong relationships with suppliers and logistics partners to ensure quality, reliability, and cost efficiency.

Team Leadership:

• Lead and develop the operations team to foster high morale, performance, and operational efficiency.

Process Improvement:

• Identify and implement strategies to enhance efficiency, reduce costs, and refine business processes.

Customer Satisfaction:

• Ensure high levels of customer satisfaction by addressing operational issues promptly and incorporating feedback into improvements.

• Project Management
• Building & Facilities Management
• Deliver solutions and maintain good customer relationship at all times
• Candidate must possess at least a Bachelor's Degree in Engineering/Building/Facilities Management or relevant disciplines
• Candidates must have at least 5 years of working experience in related field
• Execellent leadership and communication skills
• Have the ability to handle projects independently
• Able to commence work immediately or within short notice

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

As a leading travel technology company, Traveloka manages a vast ecosystem of APIs, microservices, cloud infrastructures, and front-end applications (web and mobile) that serve millions of users worldwide. On the back side, we operate large-scale data pipelines and internal business operations, many are engineered in-house, which require robust security measures to protect user data, intellectual property, and sensitive corporate information.

The Security Engineering Manager will take a holistic approach to safeguarding our engineering assets, working and managing across multiple teams including DevSecOps, Product Security, and Offensive Security. Success in this role requires strong analytical, problem-solving, and leadership abilities, as well as the capacity to think from defensive, offensive, and engineering perspectives to craft tailored security solutions for our unique environment. The ideal candidate will not only be proficient in using readily available or off-the-shelf tools but will also have the expertise to assess when and how custom security tools need to be developed and maintained with a software engineering perspective to address specific challenges.

Requirements:

• Proven experience managing Security Engineering or Software Engineering teams, with at least 7 years of extensive expertise in cybersecurity.
• Strong background in leading cybersecurity or software development projects using agile methodologies.
• Experience securing applications in fast-paced environments with frequent changes.
• Proficient in general-purpose programming languages (e.g., Python) and Object-Oriented Programming (e.g., Java).
• Hands-on experience with cloud platforms like AWS and GCP, including platform- specific security features and common security tools.
• Familiarity with modern technologies such as containerization, managed container services, serverless functions, infrastructure as code, API gateways, BFF (Backend for Frontend), CI/CD, and microservices.
• Deep technical knowledge of web, mobile, OS, and network security
• Able to practically demonstrate various security tests and control implementation such as SAST, DAST, SCA, WAF, secure-by-design, and secure application framework.
• Excellent verbal and written communication skills.
• Strong self-initiative to bridge gaps between Software Engineering, Infrastructure Engineering, and Security Engineering, while providing a security framework for the entire technology team and management.
• Commitment to cybersecurity with a dedication to continuous learning and staying updated on new technologies.
• Experience in CTF, bug bounty programs, presenting at security conferences, or publications is a plus.
• Experience with penetration testing, red teaming, or purple teaming is a plus.
• Web development experience or developing security tools is a plus.
• Relevant technical security certifications (e.g., Offensive Security, CREST, SANS GIAC) are a plus

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Job Duties:

· Excellent project management, organization and team collaboration skills and management concepts

· Develops and prepares reports on progress and is responsible for delivering on-time and quality projects, data, etc.

· Develops project scopes and objectives, involving all relevant stakeholders

· Collaborates with various internal teams and external stakeholders

· Listens to others and accepts input from team members

· Clearly articulates ideas and thoughts verbally

· Relays relevant information to stakeholders in a timely manner

· Confers with supervisors as well as members of the team to determine progress of work and to provide information on changes in processing, methods, and follow-up with feedback received from other departments.

· All other duties and responsibilities as assigned

Requirements:

· Min Diploma or Degree in any field

· No Experience needed, all training and guidance will be provided

· Relevant experience will be an advantage

· Excellent communication skills is a must

· Good management skills of team

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Role Title: Head of New Business Operations

Direct Reporting Manager: (Name & current job title) COO with matrix into Chief Underwriting Officer

Role Purpose: The Head of New Business Operations is responsible for operational leadership, service excellence, and admin support across the New Business and Underwriting value chain – everything from the time an application reaches Chubb to when the policy is delivered to the customer.

The role focuses on:

• Leading / defining the operational strategy to improve efficiency/effectiveness across new business and underwriting processes, drive service excellence to ensure we operate in a cost-effective and resilient manner, meeting SLAs/KPIs, and build team capability in each market

Key Responsibilities:

1.Operational Strategy (~30% focus)

• Develop and own the operational strategy for NB&UW – improving efficiency / effectiveness and bringing better customer experience and business outcomes via people / process / technology.
• Own the end-to-end process design / customer journey and be a key conduit for defining requirements and provoking change / digitization. Develop the target state flow / North Star model and provide the challenge (and ultimately requirements) around how we get there. Examples include driving eApplication, straight-through-processing, paperless communication to customers and salesforce.
• Help review change requests (as needed) to ensure clear cost benefit understanding is provided and join/lead governance forums as needed. Create / champion platform changes needed to deliver the desired outcome across the new business process.
• Identify and challenge variations around set-up and ways of working to aid improvement.

2.Service Excellence (~50% focus)

• Oversee new business / underwriting processes across face-to-face, telemarketing, and digital channels.
• Own the delivery of high-quality day-to-day service (aligned to customer & salesforce expectations) and the maturing of operational standards, insights, and quality assurance.
• Own the delivery of regular reporting against KPIs/SLAs in order to drive understanding, awareness, escalations, and actions. KPIs include:

1. eApplication rate
2. Straight-through-acceptance (STA) rate
3. Straight-through-process (STP) rate
4. Underwriter Productivity
5. Referral rate
6. Quality / error rate

• Drive service excellence within country operations teams who provide perform the new business and underwriting activities, admin support, and payment processing along the value chain.
• Support audit point resolution and remediation as required.
• Work closely with the Chief Underwriting Officer and the Underwriting team to identify, agree, and implement actions.

3.Build Capabilities (~20% focus)

• Share operational best practice across the region in terms of operating models, process automation, process re-engineering, digitization, and offshoring.
• Ensure the foundations of roles & responsibilities plus appropriate measures exist to prompt the desired outcomes / thinking / ways of working.
• Provide convenient and value add insights around service and quality metrics and follow up to resolve issues. Produce regular reporting to stakeholders of achievements versus targets. Diagnose underperformance and implement remediation plans.
• Provide ad-hoc business analysis and project management to support change.
• Plus, other duties, projects or functions assigned by the COO and relevant senior stakeholders.
• As a leader of people, ensure individual team members are coached / developed and that they are equipped with the right skills and resources. Establish an environment that promotes Chubb Values, and builds high levels of motivation, morale and integrity.

Experience:

Essential:

• Experience in leading consumer operations teams and process improvement within retail orientated Financial Services (ideally insurance) and can demonstrate the delivery of tangible business benefits / savings.
• Strong Emotional Intelligence (EQ) and ability to network across stakeholders to get things done.
• Experience of working with and engaging others to help bring greater consistency of working.
• Excellent stakeholder management skills and experience of managing within a multi-country matrix environment. Flexible, influential style.
• Personal drive to achieve significant change in relatively short periods of time
• Professional demeanour - executive presence; ability to independently interact with leaders.
• Very Proficient in the use of MS Excel and PowerPoint.
• Process orientated, an organiser with strong planning ability and attention to detail.

Desirable:

• Minimum 10 years’ experience, inc. 5+ years leading operations and/or process improvement
• Knowledge / experience of the insurance lifecycle
• Strong presentation & story-telling skills
• Experience working with and expanding shared service centre operations (in country & offshore)
• Demonstrate flexible and innovative ways of working, with creative / out-of-the-box thinking
• Strategic thinker, proactive and solutions oriented

A successful candidate must be able to demonstrate:

• Excellent communication skills – written and verbal to internal and external stakeholders.
• Ability to decompose complex issues, find solutions and summarise in plain English.
• Passionate about business process, continuous improvement and efficiency.
• Willing to roll her/his sleeves up to get things done.
• Influence, coach, manage stakeholders to get things done and effect change quickly.
• Customer centric attitude and focus.
• Resilience - ability to adapt to/cope with change.
• Ability to multi-task in a fast-paced environment.
• Leadership – driving team members to be accountable and responsible for actions.
• Pro-active interested involvement with department objectives and service levels.
• Excellent organisational skills.
• Effective teamwork within a diverse work environment.
• Ability to manage team workload, morale, staffing issues where appropriate.
• Strong work ethic.

Qualifications:

• Tertiary qualifications
• Lean / Six-Sigma certification a plus, but experience more important.
• Project Management certifications desirable.

Regional eDiscovery Operations Manager, VP (CYBERSECURITY ENGINEER)

We’re seeking someone to join our Global eDiscovery and Investigations group as a Case Management/ eDiscovery operation manager in Cyber.

The group is responsible for managing requests for electronic data and digital forensic investigations that relate to Litigation, Regulatory matters, Compliance, Employee Investigations as well as Incident Response and Cyber Security events. The team ensures that requests are adequately formed, tracked and responded to in an efficient and accurate manner. This is an excellent opportunity to join a dynamic global function in the Singapore office.

eDiscovery Operations Team
The team will perform electronic data discovery/collection work that includes, but not limited to, collecting and analyzing data from electronic data sources such as email archives, infrastructure logs and network file servers. The data will be provided to clients both internal and external to the Firm.
Communicating complex technical matters and extensive interaction is required with colleagues both internal and external to IT including Legal, Corporate Security, Human Resources, IT Security, Engineering teams, and other Business groups. Candidates must be well organized, have strong communication and time management skills, as well as being detail orientated and analytical. They must demonstrate initiative, good judgement, be confident working independently and be comfortable handling sensitive, confidential information.

Technology
In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Cyber Security Engineering Manager position at Vice President level, which is part of the job family responsible for providing specialist cyber expertise and creating solutions that protect the organization's systems and networks against actual and potential security threats and vulnerabilities.

Morgan Stanley
Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on

What you'll do in the role:

>Lead and manage Asia eDiscovery operations team which is part of the silo within the ISIMI department (Information Security Incident Management and Investigations department within CDRR)

>Perform eDiscovery collection and analysis of data collected if required, and communicate status updates for various stakeholders

> Responsible for the management of the Regional GEDI eDiscovery operational queues, includes monitoring, allocation of work, and hands-on execution of eDiscovery processing queue to ensure efficient delivery of service to stakeholders
> Includes monitoring, allocation of work, and hands-on execution of eDiscovery processing queue to ensure efficient delivery of service to stakeholders
> Identifies and designates eDiscovery case lead specialist on large and/or complex matters in order to coordinate collection efforts, partnering with eDiscovery collections specialists
> Act as eDiscovery case lead to communicate expectations to stakeholders on sensitive or complex matters
> Supervises eDiscovery case lead/ collection specialist's work products to ensure quality of deliverables
> Identify potential issues that may arise in eDiscovery matters and work with key stakeholders to address
> Provides sign off and acts as primary escalation for eDiscovery related issues
> Leverage eDiscovery expertise to engage Legal partners in order to shape effective and cost savings collections requests
> Train and mentor staff on eDiscovery processes to ensure adherence to procedures and any emerging technologies to support data collections
> Creation of eDiscovery reporting to identify trends and highlight any resourcing requirements

What you'll bring to the role:

>Experience in effectively executing IT strategy, delivery and complex initiatives.

>Ability to present information in a clear and concise manner to technology and business leadership.

>Advanced understanding of functional area and competent understanding of competitive environment.

>At least 8 years' relevant experience would generally be expected to find the skills required for this role.

> Robust knowledge of the Electronic Discovery Reference Model (EDRM) framework and standards, including implication of international data collection
> Comprehensive knowledge of data retrieval from message archive systems or data repositories, including formulation and troubleshooting of complex data collection criteria
> Technical knowledge with basic use of Windows and Unix command and strong Microsoft Excel reporting
> Strong written and verbal communication skills, ability to articulate technical information in a concise manner to non-technical audiences
> Experience with handling sensitive and confidential information
> Strong organizational skills - with good time management, ability to handle multiple priorities, detail-oriented and prioritize works with good judgement
> High level of work ethic - demonstrated by following policies and procedures, making good judgement and escalating issues promptly
> Flexible with work hours - on-call and weekend coverage required
> In-depth knowledge of technology risk and security, and infrastructure knowledge within the Financial Industry
> Knowledge of messaging systems and Cloud environment is a plus
> Experience working in regulatory, compliance and/or litigation group within the Financial Industry
> Experience in working with people in different regions and time zones
> Industry certifications is an advantage but not required

What you can expect from Morgan Stanley:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect, and cross-collaboration. Our Firm is differentiated by the caliber of our diverse team, while our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and

inclusive environment where all individuals can maximize their full potential. Our skilled and

creative workforce is comprised of individuals drawn from a broad cross section of the global

communities in which we operate and who reflect a variety of backgrounds, talents,

perspectives, and experiences. Our strong commitment to a culture of inclusion is evident

through our constant focus on recruiting, developing, and advancing individuals based on their

skills and talents.

Job Summary: We are seeking a skilled ServiceNow Consultant with a strong background in IT Operations Management (ITOM), Configuration Management Database (CMDB), and Common Service Data Model (CSDM) to join our team. The ideal candidate will have hands-on experience in implementing and managing ServiceNow solutions that drive efficiency and enhance IT service delivery. The candidate should also have past experience in IT Service Management (ITSM) and Strategic Portfolio Management (SPM) modules.

Key Responsibilities:

• Lead the implementation and optimization of ServiceNow ITOM solutions, ensuring alignment with business objectives.
• Design, configure, and maintain the CMDB, ensuring data accuracy and integrity.
• Implement and promote the CSDM framework to standardize and enhance service management practices.
• Collaborate with cross-functional teams to gather requirements, develop functional specifications, and deliver effective ServiceNow solutions.
• Provide training and support to end-users and stakeholders on ITOM, CMDB, and CSDM functionalities.
• Conduct regular audits and assessments of the CMDB to ensure compliance with industry standards and best practices.
• Identify opportunities for process improvement and automation within ServiceNow.
• Stay updated on ServiceNow releases and new features, recommending enhancements that benefit the organization.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Proven experience implementing ServiceNow solutions, particularly in ITOM, CMDB, and CSDM.
• Strong understanding of ITIL processes and frameworks.
• ServiceNow certifications (e.g., Certified Implementation Specialist, ITOM) are highly desirable.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills to effectively collaborate with technical and non-technical stakeholders.
• Ability to manage multiple projects simultaneously and meet deadlines.

Preferred Skills:

• Experience with ServiceNow Discovery, Service Mapping, and Event Management modules.
• Knowledge of integration strategies with other ITSM tools and systems.
• Familiarity with scripting languages (e.g., JavaScript) and ServiceNow development best practices.

Job Description Critical/Strategic Operations

• Assist to plan and drive Critical / Strategic operations at HQ.

• Assist to plan, drive and implement all required services for new and redeveloped institutions

• Assist the co-chairs of the Critical / Strategic Operations work groups to deliver the respective KPIs

• Coordinate and liaise with IT departments to operationalise the implementation of whole of business unit's initiatives, projects and work plans

• To ensure key performance indicators are met within the stipulated timeline.

Project Planning

• Developing project plans, including defining project scope, goals, and deliverables

• Resource Management: Liaise on resources, including personnel, time, and budget, to ensure project success

• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables

• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress

• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements

• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed

• Budgeting and Resource Allocation: Estimating project costs, creating a budget, allocate sufficient people to the work required

• To ensure project deliverables are met within the time frame

Qualification Required and Area of Discipline

• Candidates should have 3-5 years of relevant working experience preferably in healthcare sector, with strong operations management leadership including areas in performance monitoring, process improvement, project management and implementation.

• At least 3 years of working experience in a combination of operations management and project management.

• Possess strong leadership and people management skills,

• Resourceful, strong in decision making, problem solving and communication skills

• Experience in operations in healthcare sector will be an added advantage

• Excellent organisation skills, able to prioritize tasks and time efficiently, work under pressure to meet deadlines

• Good verbal and written communication skills.

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Our client is from Oil and Gas industry, a local leading player. They are looking for a Project Operations Manager for the next phase of their business. They are located in West.

Duties of Project Operations Manager:

• Collaborate closely with Operations and Project teams to evaluate and ensure the safe and efficient delivery of projects.
• Manage the interface between Operations and Projects throughout all stages, from concept to final handover.
• Ensure project execution does not compromise terminal safety or reliability, proactively managing potential risks.
• Provide regular project progress reports and align with senior management.
• Develop resourcing plans for project management and coordinate staffing needs with HR.
• Lead, coach, and develop any direct reports.
• Foster a positive and collaborative work environment.

Requirements

• Min Degree in Engineering related field.
• Min 8 years of project operations experience in Oil & Gas or Petrochemical industry
• Experience in leading a team

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

The exceptional EY experience. It's yours to build.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity:

EY DnA is the data and advanced analytics capability within EY Asia-Pacific, with over 500 specialist employees working across multiple industry sectors.

We implement information-driven strategies, data platforms and advanced data analytics solution systems that help grow, optimize and protect client organizations. We go beyond strategy and provide end to end design, build and implementation of real life data environments and have some of the best architects, project managers, business analysts, data scientists, big data engineers, developers and consultants in the region.

We are looking for a Data Engineer within the DnA team in our Singapore office. This role is offered on a flexible full time basis.

Your key responsibilities:

• Apply data mining, data modelling, natural language processing, and machine learning to extract and analyse information from large structured and unstructured datasets
• Develop and implement techniques and analytics applications to transform raw data into meaningful information using dataoriented programming languages and visualisation software.
• Visualise, interpret, and report data findings and may create dynamic data reports as well
• Design, develop, and maintain the organization's data architecture, including data pipelines, databases, and data warehouses.
• Develop and maintain ETL (Extract, Transform, Load) processes to efficiently move data from various sources to the data
• Implement data quality checks and monitoring processes to identify and resolve data issues in a timely manner.
• Collaborate with data scientists, analysts, and other cross-functional teams to understand data requirements and deliver data solutions that meet business needs.

Skills and attributes for success

• Experience in ETL, Data Engineering, Scripting.
• Knowledge and experience in end-to-end project delivery, either traditional SDLC or agile delivery methodologies (or hybrid approaches)
• Experience in a delivery role on Business Intelligence, Data Warehousing, Big Data or analytics projects
• Exceptional communication, documentation and presentation skills and stakeholder management experiences
• Experience in business intelligence, data warehousing/platform, and data strategy projects

To qualify for the role, you must have

• At least a Bachelor's degree in any of these faculties: Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies)
• Minimum total 6 years work experience in at least 1 of these job titles: (1) Chief Data Scientist (2) Data Engineer (3) Data Scientist (4) Head of Data Analytics
• Experience in development and maintenance of Data processing pipelines
• Experience developing machine learning workflows
• Work closely with business analysts to create data components
• Application packaging and deployment experience across DEV to PROD environments

Ideally, you’ll also have

• Dashboarding experience with Tableau / Power BI
• Experience in engaging with both technical and non-technical stakeholders
• Consulting experience and background, including engaging directly with clients

What we look for

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

What we offer

EY offers a competitive remuneration package commensurate with your work experience where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy.

Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, apply now.

To learn more about our service offerings, visit https://www.ey.com/en_gl/careers/what-you-can-do-here or subscribe to http://www.youtube.com/ernstandyoungglobal

To learn more about careers in EYSG, please visit https://www.ey.com/en_sg/careers or like us on https://www.facebook.com/eycareerssingapore

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Retail Operations Manager/ Assistant Branch Manager (Retail)

Overview

The Retail Operations Manager/ Branch Manager is required to oversee the operations of supermarket stores in Singapore. He/ She is responsible in overseeing and managing the supermarket's operations, inventory requirements and sales level.

Responsibilities

• Demonstrated the ability to handle Retail Branch Operations.
• Experience in overseeing and managing the Retail Operations as a whole.
• Experience in handling the Branch's Sales Figures and inventory requirements.
• Good in handling Stock and Operational expenses.
• Strong communication skills and good in liaising with internal departments.

Requirements

• Strong experience in managing the operations of Retail Operation Stores.
• Good in handling the Stocks Inventories, Operational Expenses and Inventories.
• Good in managin Retail Branch Operation and Store Management experience.
• Possess min. 4 years of Retail Branch Operations experience.
• Min. Degree, Diploma or ITE qualification holders in any discipline.
• Experience in managing/ leading a team of staff.
• Possess good Retail, FMCG or Supermarket industry domain.
• Locations available island-wide

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Warehouse Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage and oversee operations across three sites with more than 150 employees.
• Provide strategic leadership for daily warehouse operations.
• Ensure compliance, meet customer expectations, and achieve KPIs.
• Accountable for P&L performance and managing budgets.
• Define operational requirements and implement new strategies.
• Engage customers on operational and contract matters.
• Enforce security and safety measures in the warehouse.
• Monitor budgets and resource allocation.
• Seek continuous improvement opportunities.
• Foster a culture of best practices and staff motivation.
• Provide on-the-job training and ensure inventory accuracy.
• Maintain storage areas and uphold quality standards.
• Drive yearly improvement commitments and handle other duties as needed.

Requirements:

• Min Diploma holder
• Min 5 years in warehouse managerial position
• Proficient in Microsoft Office and Power BI
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional HR Operations Manager to be part of their HR Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of Regional HR Operations Manager:

• Oversee HR systems and Compensation & Benefits operations across 7 Southeast Asian markets, ensuring policy compliance and driving People Experience (PX) projects and initiatives.
• Act as a strategic partner to regional and in-country leaders on employment matters, including performance management, compensation, employee relations, compliance, and reporting.
• Facilitate the Annual Performance and Remuneration review by coordinating closely with PX teams at local, regional, and global levels.
• Manage employee data across HR systems, including onboarding, payroll, benefits, and performance, using SuccessFactors.
• Ensure compliance with local employment regulations and provide guidance on policy updates across the region.
• Work with regional and global PX teams to enhance employee experiences through targeted projects and initiatives.

Requirements:

• Degree in related field
• 6 years of relevent experience with regional exposure
• Experience with Successfactor

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Scope/Description:

• Process trade confirmations and settlements for securities
• Liaise with custodians, counterparties, front office to resolve trade disputes and discrepancies for timely settlements
• Perform reconciliations of securities holdings and communicate/resolve breaks
• Assist with SOP writing of trading operations workflows, settlement procedures and systems
• Assist in the preparation/review of full set of accounts, GST filings, corporate tax and other bookkeeping-related matters
• Assist Compliance to ensure full compliance with financial regulatory reforms, internal risk management protocols and industrywide market practice
• Undertake any special projects as required

Key Requirements:

• Minimum Bachelor’s Degree in Accounting, Finance, or equivalent from an accredited university
• At least 2 years of relevant experience in back-office trading operations is required in bank or financial institutions
• Fluent in Bahasa Indonesia
• Proficient in Microsoft Office (Excel, Powerpoint) applications
• Good knowledge of trading operations workflows, trading settlement procedures and systems
• Good understanding of securities settlement in Clearstream/Euroclear market
• Familiar with SWIFT and/or other payment message standard
• Knowledge of Bloomberg is preferred
• Good team player, analytical, self-motivated, and multi-task oriented
• Attention to details and a sense of urgency in escalating and resolving outstanding issues

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills

Working hours: Mon to Fri, 8:30am to 6pm

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Responsibilities

Primary Responsibilities

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards.

• Develop operational performance, financial goals, and growth plans through effective solutions development.

• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance

• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to policies and procedures and maximization of flow of all incoming and outgoing material.

• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility.

• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations. • Through Lean Warehousing System to implement and monitor improvement programs in cost reduction, quality improvement, safety and best practices across operations.

• Administers and communicates company policies.

• Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.

• Responsible for the training & development and performance discussions with staff.

• Maintain good working relationships with customers.

Qualification Summary:

Experience:

This position requires at least 8 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

Education:

Degree in, Logistics, Supply Chain Management or equivalent work experience in the logistics field.

Skills:

Technical Skills

• Good working knowledge of the following operations areas – domestic distribution, , warehouse management, inventory planning, , transportation management and logistics execution systems..

• This position requires highly developed computer skills, with a focus on MS Office suite products.

• Proven transportation /logistics / supply chain management knowledge

• Strategic thinking ability, proven implementation results

• Superior customer relationship management skills

• Excellent negotiation experience with subcontractors, transporters, & vendors.

• Strong problem solving skills

Behavioral Skills

• Strong organization leadership

• Excellent Interpersonal skills

• Strong written and oral communications skills

• Ability to re-prioritize workload to support urgent requests from various operations.