Total 12,473 Others/Any payroll analyst job vacancies in Singapore

Job Purpose
You will be responsible to provide technical support to the Group Insurance’s business activities such as pricing, reporting, product experience study, and product development. You will be required to work in close collaboration with multiple stakeholders (Actuarial, Marketing, Product, Distribution, Compliance and Risk etc.) and business partners.

The Job

• Provide technical pricing for group insurance products using established models
• Ensure compliance with internal guidelines on business acceptance, risk management and profitability
• Manage reinsurance risk within treaty limits and ensure proper facultative placements.
• Collaborate with internal and external stakeholders on product development of existing or new products and ensure compliance with product approval process
• Data management for analysis and pricing.
• Develop and test pricing models including performing statistical analysis and conducting claim experience study.
• Develop and maintain pricing quotation and reporting tools.
• Analyse, monitor and evaluate key financial metrics that support the department’s various initiatives and strategies.
• Takes accountability in considering business and regulatory compliance risks and takes
  appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and
  technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Responsibilities

• Design, develop, and maintain data pipelines to ensure seamless data flow from various sources to data warehouses or lakes.
• Enable, support, and maintain pipelines to deliver unified, reliable data sources.
• Responsible for creating and managing data architecture.
• Utilize technologies, databases, and storage solutions for efficient and secure data handling.
• Conduct ETL operations, including:Extracting data from multiple sources.
  Transforming raw data into structured formats.
  Loading processed data into storage systems for analysis.
• Implement data cleaning and validation to enhance accuracy and consistency.
• Monitor data quality and optimize performance to ensure reliable outputs for analysts and data scientists.
• Design systems capable of handling large data volumes.
• Ensure scalability of the data infrastructure.
• Optimize data storage and retrieval processes.
• Implement data governance and security practices to maintain compliance.
• Develop, manage, and enforce policies, standards, and documentation.
• Oversee project management for Data Analytics deliverables.
• Create, publish, and manage Power BI reports and dashboards.
• Coordinate and manage tasks across the extended Data Analytics team.

Requirements

Good Experience in the following technologies:

• MSSQL
• SSIS
• Python
• ETL
• Azure Data Services
• PowerBI

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Asian Institute of Digital Finance

The Asian Institute of Digital Finance (AIDF) is a university-level institute in the National University of Singapore (NUS), jointly founded by The Monetary Authority of Singapore (MAS), the National Research Foundation (NRF) and NUS. AIDF aspires to be a thought leader, a FinTech knowledge hub, and an experimental site for developing digital financial technologies as well as for nurturing current and future FinTech researchers and practitioners in Asia.

Duties and Responsibilities

The successful candidate will play a critical role in supporting AIDF’s research efforts by maintaining AIDF’s IT infrastructure and enhancing the Institute’s IT capabilities. This job role will include:

• Optimisation and maintenance of AIDF’s servers, hardware, websites and database subscriptions to meet our core objectives
• Provide IT infrastructure and software systems assistance for AIDF colleagues and research partners
• IT support for research and office administration
• Event support: Help with IT set-up and other tasks as required

Qualifications

• Bachelor Degree in Networks and Telecommunication or related fields
• Knowledge of Basic Server Management a plus
• 2 years of minimum experience

COMPANY DESCRIPTION

Founded in 2011, Empact is a leading social enterprise with a mission to build the capacity of social organisations (referred to as non-profit organisations and social enterprises) in Singapore and the region. Our aim for our capacity building efforts is to empower these social organisations to be empowered for greater impact.

Through our cross-sector collaboration with sector developers, government, grantmakers, corporates and volunteers, we bridge the capacity gap of the social sector by channeling talents, skills and resources to co-create innovative solutions to address the various needs of social organisations.

To date, Empact has impacted and empowered more than 2,000 social organisations in the region, with a contribution of savings amounting up to $9 million worth of professional services that have been rendered pro bono for the social sector.

In 2023, Empact won the President's Challenge Social Enterprise Champion of the Year award. In 2022, Empact won the President's Volunteerism & Philanthropy Awards City of Good (for Pro Bono School with our corporate partners) and was also recognised as a Champion of Good.

RESPONSIBILITIES

An Overview

We are looking for an Analyst, Programme Management, to support the external coordination and delivery of large-scale volunteering programmes, as well as support the internal management of our office. For this individual, this new entry-level role will be a great learning and development opportunity to experience how programmes are conducted in the social sector and gain exposure to a breadth of stakeholders - nonprofit organisations supporting various causes and government agencies, as well as to gain experience in office administration and management.

Roles and Responsibilities

Qualities that might help you thrive in this role:

• Purpose: Passionate about volunteering and community development
• Project / Events Experience: You naturally enjoy organising events - thinking through all the possible steps, breaking it down into actionable steps and seeing them come to life. You're meticulous about administration; you know that small details can have a big impact
• Resourceful: You're comfortable working independently and intuitively think of possible solutions when problems arise
• Stakeholder-oriented: You know that great things can only be achieved through partnership with others; you think through the interests of clients, partners and internal cross-functional team members when working with them
• IT-proficient: You're comfortable with Google Suite and basic data analysis on Excel. Bonus - experience with CRM, email or community management software

Your job role will cover:

• Programme Coordination: You'll support the Programme Manager and team along the project lifecycle to ensure smooth project delivery.
• Events Management: Support the end-to-end delivery of online (Zoom) and physical events - event setup, sending invites, tracking sign-ups, venue logistics, liaising with vendors, on-the-go problem solving etc.
• Data Analysis: Support the team with collection and analysis of quantitative and qualitative data e.g., post-event feedback scores.
• Stakeholder Management: Support the team by coordinating with a variety of stakeholders such as clients, partners and internal cross-functional team members.
• Communications: Support the team with mass email communications and/ or online community management.
• Office Administration: Support the organisation in managing the current office and/ or support the renovation and relocation to our new office space.

• Bachelor's Degree or Diploma in Events Management, Business Administration, Operations Management, Communications or related fields.
• In-lieu of a Degree / Diploma, candidates with equivalent or significant work experience may be considered.
• Relevant experience in related areas like event management, office administration, communications etc will be an advantage.
• Demonstrated interest and / or experience in the social service sector, such as actively volunteering in the social service sector will be an advantage.
• Must possess strong administration skills, good proficiency in English, good interpersonal skills and communication skills

WHAT'S IN IT FOR YOU?

Empact offers competitive remuneration within the social sector and benefits. We have flexible work arrangements to allow you to manage both work and personal commitments. In addition, we have flexible reporting hours and Work from Home arrangement.

We also believe in investing in our staff and their professional development through training and supervision. We provide our staff with training opportunities and on-the-job guidance and mentorship that will be helpful to develop them in their respective roles.

WHAT'S IT LIKE WORKING AT EMPACT?

• We have remarkable clients and partners, both domestically and internationally, who are working towards supporting social causes around the world
• We have a staff engagement programme, including regular team-building activities, fitness and volunteering sessions
• Our office is located in the heart of the city, located within a wide range of food choices and a place perfect for taking meetings outside, exercising and strolling
• Our team consists of passionate and multi-talented people of diverse backgrounds and social cause interests
• Together, we are inspired to bring more awareness of skill-based volunteering and enhance the capabilities of social organisations. We also adopt an open communication and collaborative workplace, making it a great venue to make an impact

HOW TO JOIN OUR TEAM?

If you are someone that fits the requirements, and if purpose/meaning in what you do at work is important, send us your CV and a thoughtful cover letter. Your cover letter should express why you are interested in working at Empact and your qualifications. At Empact, we value diversity and inclusion and we look forward to reviewing applications from all who are qualified to apply. Please also state the following information:

1. Current & expected salary
2. Reason(s) for leaving
3. Availability to commence work

As part of the interview and recruitment process, candidates may be expected to demonstrate their knowledge and skills through work samples and presentations.

The Project manager / Business Analyst within the IT team will work closely with

• HO Finance in Europe who is the main sponsor and Product Owner to analyze the requirements and propose solutions
• Asia and Europe Users by Organizing workshops for requirement gathering and UAT
• WMIS teams like Security, Systems & Architecture, Devops teams, and be the main coordinator for your project
• Work with the Source system development team daily to provide requirements and follow up on their delivery
• Prepare project/evolution planning and milestones
• Be the Asset expert and lead in the functional domain area, provide solutions to the Sponsor’s requests, provide impact analysis and drive the implementation. The position is also required to perform follow-up and analysis on the L3 production support topics for the Asset to ensure BAU

Job Scope:

• Project estimation, resource capacity plan, and project actual control
• Develop Project Work plan or WBS for delivery monitoring and control
• Responsible for the project team’s coordination (regular follow-up meetings) and communication with Sponsors (SteerCo preparation & presentation)
• Define milestones with the dependency team and stakeholders
• Conduct workshops and meetings with users and Group Finance to identify project requirements
• Work with users of core banking systems and Finance systems
• Collaborate with the team of multiple divisions and IT teams from the Group to drive the project to completion
• Analyze business requirements and Document Functional Specifications and ensure to obtain sign-off from the Product Owner
• Able to challenge the AS-IS situation and propose solutions
• Participate to the full development lifecycle primarily in requirement gathering design, solution design, construction, SIT, UAT, release, and implementation support
• Work with Solution architects, Application SME’s to design functional solutions and if necessary the development team and Business analyst from other Divisions/Assets for cross-division projects.
• Responsible for managing & reporting functional risks
• Get validation from stakeholders after the UAT
• Full Project governance deliverables
• Project post-go-live support

Job Requirements:

• Bachelor’s Degree or equivalent experience required
• At least 10 years of Management with Business Analysis experience in working on Wealth Management Banking
• Experienced Project Manager and Business analyst in the IT team for at least 10 years deliveringprojects for the following functional domain areas:
• Finance reporting process
• Regulatory reporting
• Credit Counterparty Risk
• Management accounting
• Core banking solutions data flows
• Data quality
• Demonstrable experience in a similar role with Financial Services
• Knowledge and working capability of product life cycle
• Good knowledge and understanding of the information flow and various financial services/bank business functions
• Knowledge of the Accounting/Finance system implementation lifecycle
• Experience working throughout the project life cycle; including analyzing and documenting requirements, workshops, testing, and stakeholder management
• Able to conduct workshops with business teams and challenge the requirements
• Strong critical thinker with problem-solving aptitude
• Excellent written and oral communication skills
• Background from Business analyst and transitioning to PM would be value added
• PMP certified / Scrum certification would be an advantage
• Singapore Citizens are highly preferred

If you are keen to explore this opportunity further, please send a copy of your updated CV to [email protected]

We wish to inform that only suitable and shortlisted candidates will be notified.

[Order Number: 628042]

Responsibilities:

• Project management (Real Estate Investment Project)
• Build and maintain relationships with related parties
• Survey of global countries and preparation of reports, etc.
• Corporate analysis, financial analysis, Investment analysis, Proposal creation, Preparation of reports
• Case study research for surrounding projects
• Documentation duties including documentation check, Translation of contract and Legal check
• Financing (mainly cooperation with the head office finance department)
• Supervision of development projects
• Check financial results and reports
• Correspondence of new business/cooperation
• Managing return on investment including sale
• Support to overseas branch

Requirements:

• Min 3 years of relevant experience in related field at a financial institution or fund management
• Proficiency in Japanese (JLPT N2 & Above, speaking & writing) to liaise with Japanese counterparts & colleagues
• Understands how to read balance sheet of financial accounting report

To Apply, please kindly email your updated resume to [email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan
EA Personnel Reg. No.: R1549767
EA Licence No.: 07C5771

JOB SUMMARY

• This role could be based in Singapore and India.
• The Business Solution Analyst acts as the key member of the squad, within Wealth Journeys Hive of Group Wealth Management, supporting the squad members with stories refinement and business solution development & helps to roll out new solutions to business.

RESPONSIBILITIES

1. Stories Refinement

• Understanding the requirements received from the product owner or business stakeholders
• Document the requirement in form of user stories
• Refine the requirements and prepare detailed user stories with acceptance criteria (including NFR and monitoring needs), target business process, changes required in application from current state to target state, screen mock up, data mapping, rules sheet and interface mapping etc.
• Walkthrough the refined user stories with business stakeholders and product owners to confirm the scope
• Explain the requirement to squad members in the backlog grooming session and further refine story as needed
• Review the solution presented by developers and architects to validate if the solution would meet business needs
• Review the test cases prepared by testers to validate if the testers would cover the acceptance criteria

2. Analysis of production bugs

• Receive the incident raised by business users on production bugs
• Analyse the bug to understand what caused the bug and present finding to developers to fix
• Review the fix done by developers to validate if the fix has resolved the issue permanently
• Where needed, guide the squad to find interim solution and/or data patch.

3. Support UAT/in-sprint testing/regression testing/UVT

• Guide UAT users on what needs to be tested. Where needed, prepare UAT test cases and test data
• Explain the UAT users on test approach, and handhold during testing period
• Analyse any defects raised (during SIT/UAT/Regression testing) and guide developers on what need to be fixed
• Where needed, test the functionality from business perspective and document the test results.

4. Backlog maintenance

• Support the Product owner in overall backlog maintenance
• Walkthrough the backlog with business users as needed
• Review business priorities with business users and Product owners
• Work with business users and Product owners to define long term target state processes

5. Training and Documentation

• Train business users on functionalities and how to use them
• Prepare and maintain training material, FAQ and other documents on what has been developed, including business processes

6. Strategy

• Responsible to drive the implementation of Wealth Management Strategy to improve client engagement and increase RM productivity in the Sales process across end-to-end Wealth journeys, in partnership with Affluent Segment, Wealth Management Product teams, WM COO and Technology leadership, along with other team members of Wealth Journeys Hive

7. Business

• Wealth & Retail Banking – Wealth Management

8. Processes

• Wealth Management – Sales Process, Suitability, Order Management, Portfolio Review

People & Talent

• Work with Product Owners and Analysts to form a high calibre team of wealth management experts with high flare of using technology to enhance client experience

Risk Management

• Ensure that the capabilities implemented follow the risk governance process of the bank and contribute to overall risk reduction at all time

Governance

• Follow the specified governance process for agile delivery

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Group Wealth Management, Wealth Management Hives, Country Wealth Management, Affluent Segment, Wealth Management Technology, Country WM COO, Digital Teams and other integration partners

Other Responsibilities

• Embed Here for good and Group’s brand and values in CPBB-Wealth Management; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate

• We are looking for talented individuals who can be effective leaders with functional and operational expertise. You must be a strong communicator who builds trust-based relationships within the team and amongst stakeholders.
• 10+ years as a Business analyst and Change management in Financial domain.
• 7+ years hands on experience and proven knowledge in the Wealth Management/Private Banking space, focused on Front office sales process and capital markets products lifecycle.
• 7+ years of experience with Wealth management platforms like Triple A plus/Avaloq or similar tools.
• Proven ability to define requirements in the form of user stories and acceptance criteria
• Proven ability to use various prioritisation and decision-making techniques
• Proven ability to remove impediments and make blockers, risks or issues transparent
• Strong prioritization and analytical skills to manage backlog for the team
• Exceptional communication skills to (internal and external stakeholders)
• Ensure transparency and path to resolution for identified risks or issues.
• Proven knowledge of agile ways of working including values, principles, and practices.
• Graduate/Masters

Role Specific Technical Competencies

• Wealth Management processes
• Temenos Triple-A Plus system knowledge
• Business Analysis
• Agile Delivery
• Wealth Products Lifecycle understanding
• Stakeholders Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

· Location: Tuas (US based company)

· Must have regional experience

· Salary: up to $8,000

Essential Responsibilities:

· Provides analytical interpretation of Asia's financial results monthly and annually. Comparing actual results to plans and forecasts and recommending measures to improve performance.

· Perform forecasting, and budgeting, analyse results, monitor variances, identify trends, and recommend any necessary action.

· Highlighting key performance indicators and opportunities for process improvement.

· Conducts routine and ad hoc analyses supporting all areas of the business. Actively participates in cross-functional team activities to support both tactical and strategic initiatives, as well as assists in the analysis of key trends.

· Responsible for coordinating and working closely with head office on the various requests made by the business unit team and providing help to formulate the long-term strategic plan for the business unit.

· Perform investment analysis and make recommendations related to long-term capital investments and new product development.

· Required to work on finance projects outside of assigned business unit from time to time.

Job Requirements:

· Degree in Accountancy or equivalent Accountancy qualification with at least 5 years of business partnering experience in an MNC.

· Self-starter with excellent organizational skills and the ability to meet job objectives and deadlines independently.

· Analytic ability and inductive thinking are required to utilize available tools and to devise new methods in situations where previously accepted methods have proven to be inadequate. Knowledge in Data modelling, with future AI mindset is essential. Proficiency with Microsoft Excel is required; familiarity with data query/data management tools advantageous (Access, SQL, Business Objects)

· Ability to identify patterns with power BI skillset and attention to detail.

· Ability to communicate effectively and in writing. Ability to explain complex topics clearly and concisely.

· Highly organized, detail-oriented, with strong analytical and project management skills. Ability to work independently and in a team.

· Preferably possess experience in the compounding industry and keep up to date with the industry.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

Tel: 6950 9748

http://www.peopleprofilers.com

[email protected]

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

Job Summary

The mission of Pacific Reseller Operations is to be the voice of Reseller Channel within Operations to ensure our products are in the right places at the right time, supporting Sales and our Partners to achieve Apple’s financial goals. We are focused on managing our supply chain as efficiently as possible, in order to maximise sell through while aiming for a frictionless Channel fulfilment experience for our partners. Within the Reseller Operations team, the Channel Fulfilment Analyst is responsible for ensuring orders and returns are managed, executed and delivered on time and applying analytics and insights to streamline or automate fulfilment processes in support of Apple’s Weekly Channel Fulfilment to Resellers.

Description

• Independently process Order and/or Returns Management activities and manage Reseller inquiries (Order Cancellations, Repricing, Returns & Delivery Escalations) in accordance to Standard Operating Procedures (SOP), Target Service Levels (SLA) and SOX requirements
• Define and lead the rollout of New Product Introduction Order Management Activities such as System Configurations and Order Transition Plans when required
• Champion and continuously improve Channel Fulfilment, Order and/or Returns Management processes or Standard Operating Procedures (SOP) for sub-regions and/or lines of businesses
• Responsible for driving key fulfilment, cost, work driver and service level metrics (KPIs) by identifying and root causing issues, developing scalable preventive solutions and leading its rollout
• Participate and/or represent Regional/Global Capital Improvement Projects including Business Requirements Definition and User Acceptance Testing (UAT)
• Coach and train Channel Fulfilment Analysts on Fulfilment, Order and/or Returns Processes

Key Qualifications

• 4 years of experience in an Operations role such as Operations Management, Industrial Engineering, Returns & Delivery Management and/or Logistics. Experience in Order or Returns Management is preferred
• Strong verbal and written communicator with the ability to articulate complex issues, findings or analysis to senior management in a clear and concise manner
• Demonstrate attention to details, capability to manage and prioritise competing tasks and ability to deliver quality results under compressed timelines
• Proven analytical problem solver with ability to root cause complex issues using analytics to resolve and design short term remediation and/or long term improvement initiatives within and across functional departments
• Strong relationship management and interpersonal skills with the ability to build new and strengthen existing relationships with cross functional stakeholders and senior management
• Experience in customs and/or regulations within Asian countries is an added advantage
• Knowledge/experience of working on SAP is an added advantage
• Proven expertise with data analytics and visualisation tools such as Excel, Tableau, Macros etc

Education & Experience

Bachelor’s Degree in fields such as Engineering, Statistics, Mathematics, Operations, Business Management or Finance is preferred.

Additional Requirements

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

• Perform Know Your Customer (KYC) due diligence for new and existing clients across APAC region, either as a Maker or Checker, including periodic reviews.
• Execute thorough checks and due diligence on clients, identifying potential Politically Exposed Persons (PEPs) and adverse news that could impact company's reputation.
• Liaise with the Front Office and Client Office Teams to gather and verify KYC documentation and information.
• Raise complex cases to APAC Compliance or Head Office Financial Security for further advice, clarification, or validation when necessary.
• Input and maintain client static data/accounts in the KYC database, ensuring accuracy.
• Perform monthly reconciliations of KYC status versus opened accounts, and generate ad-hoc reports as required.
• Alert managers promptly to potential issues and escalate as necessary.
• Develop strong working relationships with internal stakeholders to ensure excellent customer service delivery.

Requirements:

• Prior experience in corporate banking

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Role:

A Business Analyst takes on the critical role of eliciting high-level API requirements, formulating API specifications, collaborating with stakeholders, and ultimately shaping the API's structure.

Key Responsibilities:

· The role of a Business Analyst in API design is of paramount importance, as they bridge the gap between business needs and technical implementation

· Eliciting high-level API requirements, formulating API specifications, collaborating with stakeholders, and ultimately shaping the API's structure.

· To ensure a comprehensive understanding of the API requirements, he/she should meticulously document their findings in Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs). These documents encapsulate both functional and non-functional requirements.

· Should engage the Scrum team to refine and prioritize the backlog based on risks, issues, and dependencies. Careful sprint planning, taking into account team capacity and velocity, is essential.

· Review SIT test cases, define UAT test scope and develop UAT test scenarios/cases in ensuring the requirements are fully tested and traceability to original requirements.

· Engage with UAT stakeholders on requirements walkthrough and UAT test cases review.

· Assist in defect triage during SIT and UAT on requirement clarifications.

Your new company

Client is a leading global investment banking, securities, asset, and wealth management firm. They are currently looking for a Prime Brokerage Analyst (Middle Office) (1 year contract) to join the team.

Your new role

• As a member of the Equities Execution Services team, the individual will be required to learn onboarding, configuration, cash processing, and allocation processes to support cash equity trading across businesses.
• The individual will be given the opportunity to work closely with Business and Client Service representatives and will need to comfortable communicating across all levels within Business, Technology and other Operations groups.
• The primary function of the role is to help manage a growing business, supporting clients who trade cash equity with GS.
• Support clients to meet their post trade execution needs, including managing complex transaction requests and queries, as well as settlement of the client’s transactions to a high quality standard.

What you'll need to succeed

• Exceptional client service and relationship building are required to interact with our clients and the team.
• The candidate should have a control focus and be achievement orientated to produce results to ensure that all risk is mitigated.
• Work experience in a trade support, or securities middle office, or cash equities processing role of above 3 years
• Equities Industry and market knowledge would be an advantage
• Experience of vendor platforms (CTM, Omgeo, Traiana, Smartbridge) would be an advantage
• Experience at bulge bracket bank and middle office experience dealing with clients/internal stakeholders required.

What you'll get in return
This is an exciting opportunity to join a top-tier investment bank. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Under 12 months contract, renewable
• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage. Timing between 8am to 8pm (non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Responsibilities

• Set up credit accounts for new clients and assign appropriate credit limits.
• Track and evaluate customers’ credit performance and maintain their ratings.
• Prepare and submit detailed credit evaluations for both existing and prospective clients.
• Ensure compliance with current sanction regulations, ensuring all company activities align with legal requirements.
• Assist with both internal and external audit and review processes, identifying areas of risk.
• Support the implementation of the annual compliance plan under the guidance of senior compliance officers.
• Facilitate the reporting and investigation of any suspicious activities or transactions.
• Conduct regular compliance audits and risk assessments across various company operations.
• Maintain and update compliance documentation, including risk manuals, trade agreements, and related materials.

Requirements:

• A degree in Business, Marketing, or a relevant field, or equivalent professional certification.
• At least 2 years of experience in credit or risk management, with a focus on compliance.
• Prior experience in the oil and gas industry is an advantage.
• Excellent analytical skills with attention to detail.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QYXV4589

Responsibilities:
• Designing, developing, delivering and maintaining best-in-class Compliance, programs, policies and practices for ICRM.
• Translating ICRM strategy and goals across the bank's clients, products and geographies in a succinct and clear manner; provide direction and guidance on the programs. Serves as a subject matter expert on Compliance programs.
• Providing oversight and guidance over the assessment of complex issues, structuring potential solutions and driving effective resolution with other stakeholders.
• Identifying and assessing key compliance risks. Ensuring compliance risks within the bank are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite statement and all policies and processes established within the risk governance framework.
• Monitoring adherence to Compliance Risk Policies and measuring compliance risk through a robust control framework and ensuring that reviews are conducted consistently across each entity on a regular basis to confirm that controls identified are operating effectively.
• Performing complex analyses of comparative data, preparing and presenting regional and global reports related to compliance risk assessments, and monitoring of compliance related issues.
• Partnering, collaborating and working with other areas within the bank, as necessary.
• Keeping abreast of regulatory changes, new regulations and internal policy changes in order to further identify new key risk areas.
• Additional duties as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding the bank, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

How to Apply:

Interested applicants, please email your resume to [email protected]

Kindly note that only shortlisted candidates will be contacted.

Clara Crystal Lim Tyn Wei

CEI No: R23117784

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Responsibilities:

This is a governance & response role, the person will be working as an individual contributor, reporting into the regional DLP team lead in ARMO-ORM of MUFG Bank overseeing the DLP governance and response to support APAC Business Units.

The person will be responsible for the supporting governance and response relevant to DLP, this includes responding timely to the DLP questions raised from the BUs, checking the Change Management Document basic fulfilment, conducting analysis over the alert logs in periodical basis, follow-up with the business users for the suspicious transaction.

Job responsibilities include but not limited to:

Under supervision and guidance from regional DLP team lead, support the following activities.

1. Reporting and periodical review of DLP alerts

• Conduct analysis over the false positive, self-attestation suspicious activity on periodical basis
• To receive generated reports in periodical basis to highlight the false positive rates
• Report to be distributed to APAC countries business units.

2.HVA update reminder and collection

• Send reminder to BUs in semi-annual basis to revisit the High Value Asset(HVA) list to APAC countries business units.
• Collect and consolidate the HVA updated from each BUs.
• Share the changes to DLP Rule Engineering Team to configure it to DLP system

3.Coordinate incident response

• Inform Business Unit manager to escalate to Asia Risk Management Office / Information Security team and local compliance team on incident reporting requirement on potential incidents.
• To include DLP governance team on outcome of incident assessment.
• Report the outcome to APAC DLP Steering Committee necessary members.

4.Conduct periodical training to BUs

• Making use of the Reporting material prepared in monthly basis, prepare business users training material
• Conduct training towards respective BUs to raise their awareness
• Consider ways to measure maturity level of BUs on training

5.User inquiry response and Change Management

• Making use of the Reporting material prepared in monthly basis, prepare business users training material
• Conduct training towards respective BUs to raise their awareness
• Consider ways to measure maturity level of BUs on training

6. Support in APAC DLP Steering Committee

• Consider key inputs towards BUs stakeholders reflecting APAC DLP situation including results of incidents

7. User inquiry response and Change Request Management

• Respond to user inquiry relevant to DLP and coordinate with respective stakeholders until closure of the inquiry.
• Asia Systems Office system team to keep DLP Governance informed of Change Requests approved by Asia Risk Management Office/Information Security team and/or Asia System Office/Information Security System Management Standard team.

8. Act as required based on any other instructions from the regional DLP team lead

Job Requirements/Experience:

• Minimum 3 years of experience in helpdesk, communication and coordination with the business users.
• Ability to timely react and escalate generated alerts from DLP to ARMO Regional DLP Lead and handle queries from business units precisely.
• Good written and visual presentation skills (Excel, Word, PowerPoint)
• Ability to work effectively in a team environment, and takes initiatives to collaborate and challenge status quo, and adaptable to embrace new changes
• Strong interpersonal and analytical skills attributes
• Self-motivated and able to work independently and source for information, systematically evaluate options and recommend solutions

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10067535

The HR cum Payroll Executive will be responsible for managing both human resource functions and payroll processes within the organisation. The ideal candidate will efficiently handle recruitment, employee relations, benefits administration, and payroll processing. This dual-role position requires a detail-oriented, organised, and proactive individual who can ensure smooth operations across HR and payroll activities.

Key Responsibilities:

1. Human Resource Responsibilities:

• Recruitment & Onboarding: Assist in drafting job descriptions and posting job openings.
  Screen resumes, conduct initial interviews, and coordinate the hiring process.
  Manage onboarding processes, including orientation and new employee documentation.
  
• Employee Records & Documentation: Maintain and update employee records, including personal information, attendance, and leave records.
  Ensure compliance with employment laws and company policies.
  Assist in handling employment contracts, performance reviews, and exit formalities.
  
• Employee Relations: Address employee inquiries regarding HR policies, leave entitlements, and other concerns.
  Assist in organising employee engagement programs and wellness initiatives.
  Support conflict resolution and handle disciplinary matters where required.
  
• Compliance & Legal: Ensure compliance with labour laws, statutory requirements, and company policies.
  Prepare and submit necessary reports to regulatory authorities as needed.
  

2. Payroll Responsibilities:

• Payroll Processing: Accurately manage employees' payroll on a monthly/bi-monthly basis.
  Verify working hours, and calculate wages, deductions, bonuses, and benefits.
  Ensure timely payroll disbursement.
  
• Tax and Statutory Deductions: Process withholding tax, and submit Central Provident Fund (CPF) and other statutory contributions. Ensure compliance with tax regulations and other local statutory requirements.
  Prepare submission of Annual IR8A
  
• Time & Attendance Management: Maintain timekeeping systems to track employee attendance and leave balances. Address any discrepancies related to work hours, leave, and overtime.
  
• Payroll Audits & Reporting: Conduct regular payroll audits to ensure accuracy and compliance.
  Generate payroll reports for management, including salary summaries, overtime, and tax breakdowns.
  

Qualifications and Skills:

• Diploma in Human Resources, Business Administration, or related field.
• 2 years of relevant experience
• Familiar with labour law and MOM surveys
• Ability to handle confidential information with discretion.

Others

• 5-day work (Monday to Friday)
• Transport pick up from Tampines MRT to office

Core Responsibilities

• Managing monthly payroll cycle - processing to generating payroll reports.
• Managing MOM survey submissions timely.
• Assisting Payroll Manager or HOD on any ad-hoc task.
• Assist in payroll integration from the current system to the new system and ensure a smooth parallel run.

Key Job-Specific Competency Requirements

• Adequate knowledge on Excel functions and report generation
• Strong analytical and problem-solving skills.
• Time management and project management skills, able to perform under pressure and multi-task
• Good team player, able to communicate effectively intra and inter departments

Key Result Areas

• Ensure salary is paid timely and accurately
• Analyse areas of possible cost reduction like overtime and labour cost
• Assist in smooth transition during payroll integration

The Senior / Payroll Executive will perform full spectrum of payroll process, ensuring accuracy, timely processing, and legal compliance.

Job Duties:

• Perform end to end payroll process for clients, maintain and uphold confidentiality for all payroll tasks undertaken.
• Ensure accuracy, timeliness and adherence to payroll-related legal and regulatory requirements such as CPF, IR8A.
• Act as the main point of contact for designated clients, respond proactively to clients' enquiries and cordially resolve any issues and requests.
• Handle IR21, NS Claims, and Government-paid claims submission for clients promptly.
• Coordinate with clients on payroll timeline and prepare float fund reconciliation where necessary.
• Participate in client meetings to review payroll operations, resolve issues, and explore improvements.
• Participate in ad-hoc system upgrades and activities as and when needed.
• Ensure proper archiving of payroll records in compliance with company policies and legal requirements.

Qualifications:

• Diploma in Accounting, Business, Human Resources, or a related field.
• Minimum of 2 years relevant experience in payroll processing.
• Good knowledge of payroll process and compliance regulations.
• Positive attitude in managing client payrolls and providing exceptional client service.
• Proficiency in payroll software (e.g. Timesoft) and Microsoft Excel is an added advantage.
• Strong attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.

We are currently looking to hire Zscaler Senior Technical Analyst. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Description

Zscaler Senior Technical Analyst

Position Overview: We are looking for a Zscaler Senior Technical Analyst with 6-8 years of experience in solutioning, deploying, and supporting Zscaler security solutions, particularly in a banking or financial services environment. The role involves implementing secure internet access and zero-trust network architectures using Zscaler’s suite of solutions, including ZIA (Zscaler Internet Access) and ZPA (Zscaler Private Access).

Key Responsibilities:

• Lead the solution design and implementation of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) to provide secure internet and application access in line with banking security requirements.
• Design and implement Zero Trust Network Architecture (ZTNA) using Zscaler, ensuring robust security for remote and on-premises users.
• Configure and optimize Zscaler services to protect users, devices, and applications from internet-based threats while ensuring seamless access to cloud and on-prem resources.
• Manage secure web gateways, DNS security, SSL inspection, and data loss prevention policies to prevent data breaches and secure internet traffic.
• Collaborate with network and security teams to implement secure internet breakouts, ensuring high performance and security across multiple branches or locations.
• Provide technical expertise in troubleshooting and resolving complex issues related to Zscaler deployments and integrations with existing infrastructure.
• Monitor and optimize Zscaler performance and security policies, ensuring compliance with banking regulations and best practices for data protection.
• Manage and support policy enforcement, logging, and reporting for internet access control, including integration with SIEM platforms for threat detection and response.
• Act as a key liaison between business units, IT teams, and third-party vendors to ensure successful Zscaler implementation and alignment with business needs.

Required Skills:

• Proven experience in solutioning and implementing Zscaler solutions (ZIA, ZPA), preferably in a banking or highly regulated environment.
• Strong understanding of Zero Trust architectures, secure internet breakouts, and cloud security practices.
• Proficiency in SSL inspection, web filtering, DNS security, and data loss prevention (DLP) configurations.
• Experience integrating Zscaler with existing security frameworks and monitoring tools (e.g., SIEM).
• Hands-on experience in troubleshooting Zscaler performance and connectivity issues.
• Strong knowledge of security and compliance requirements in the banking sector, including encryption and data protection policies.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Zscaler Certified Cloud Professional (ZCCP) or similar certifications are preferred.
• Previous experience working in banking or financial services is highly desirable.

• Lead high-impact digital initiatives and new projects in a global environment
• Work with global insurance player and cross-functional teams to create innovative solutions that enhance customer experience.
• 12 Months contract role - with a potential to extension/conversion to permanent role based on the performance

Role Overview:
The Business Analyst will be responsible for driving the development and delivery of innovative digital solutions that enhance how customers purchase, self-serve, and interact with digital platforms. This role involves identifying and analyzing business challenges, customer needs, and market trends, then translating them into clear, actionable requirements. The Business Analyst will collaborate closely with product, platform, delivery, and technology teams to design, implement, and adopt digital solutions, ensuring alignment with business goals and customer expectations.

Key Responsibilities:

• Manage the scope and requirements for digital projects and platform rollouts, collaborating with industry partners across the APAC region.
• Work with business analyst teams to define and prioritize requirements for product and feature launches.
• Facilitate requirement workshops to capture and finalize business needs.
• Collaborate with design teams to define customer journeys and user experiences for both standalone and embedded digital solutions.
• Own the creation of feature specifications and reusable documentation for defined products and propositions.
• Work closely with business stakeholders and product owners to evaluate pain points, opportunities, and requirements, ensuring solutions meet business needs.
• Collaborate with product/platform teams to understand vision, roadmap, and value propositions, translating these into clear business requirements.
• Collect, document, and communicate business requirements in the form of BRDs, FSDs, epics, and user stories.
• Prioritize user requirements based on business impact, urgency, and product roadmap alignment.
• Ensure seamless communication of business needs to technical and delivery teams, ensuring high-quality and timely delivery.
• Perform due diligence across the product/project lifecycle, ensuring compliance with technical solutions, dependencies, and risk management.
• Assist in project delivery management, balancing multiple projects across the lifecycle.

Skills & Experience:

• Degree or equivalent qualification.
• 6+ years of experience in digital delivery within a Business Analyst role, ideally in an Agile environment.
• Prior experience in the insurance industry and with insurance products.
• Strong technical business analysis skills with a focus on system interactions, mapping, and documentation.
• Strong understanding of the claims lifecycle process.
• Good to have any Formal Business Analysis and Agile certifications
• Understanding of product/platform lifecycle management, particularly in web/mobile technology, with a focus on user journeys and customer experience.
• Knowledge e-commerce, customer servicing and digital sales is a plus.
• Experience with tools like Jira, Confluence, MS Projects, and MS Office Suite.
• Excellent analytical and problem-solving skills with the ability to communicate complex business issues to both technical and non-technical stakeholders.
• Ability to work in a fast-paced, multi-project environment, managing tight timelines and evolving priorities.
• Ability to independently drive initiatives, think strategically, and lead cross-functional teams.
• Strong facilitation and stakeholder management capabilities.

Argyll Scott Consulting Pte Ltd

Responsibilities:

• Perform biochemistry, analytical and raw material of in-process and marketed products for lot release in accordance with quality standards and procedures
• Responsible for housekeeping duties in the lab. Perform Quality Tag Out for laboratory equipment such as freezer, water bath and etc.
• Support laboratory operations including but not limited to method transfer, equipment qualification, calibration, cleaning and maintenance, purchase and receipt of reagents and consumables, waste management, reagent and media preparation, critical reagent management and document management
• Review lot release data, identify testing discrepancies and participate in laboratory investigations
• Participate in inspection and ensure that the laboratory and documents are in a constant state of regulatory compliance and inspection readiness
• To assist in writing SOP documents, change plan or change records (document revisions) supporting continuous improvement of test procedures and assay sheet design
• To carry out completion and review of GMP Documentation of data sheets or LIMS software
• To carry out QC sample receipt, assay and release procedures
• Support Audit preparation and any audit related activity
• Reading and understanding the test procedure and the requirements per USP, JP and EP
• Required to work 12h rotating shift (Day/Night)

About You:

• Bachelor of Science majoring in Chemistry, Biochemistry or related scientific degree
• At least 1-3 years relevant experience depending on qualification, preferably in the bio-pharmaceutical / Pharmaceutical industry
• Good working knowledge of cGMP and regulatory requirements related to Quality is preferred
• Problem-solving and troubleshooting skills
• Highly motivated and independent
• Possess good interpersonal and communication skills
• Knowledge of cGLP / cGMP, FDA, EMA and ICH guidance's and industry standards for analytical development and characterization

Job Type: Contract

Contract length: 12 months. Option to extend/convert subject to performance review.

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Reporting to the Director - Controller, this role will support finance related activities such as financial accounting, internal reporting, and external statutory and regulatory reporting for American Express Innovations Lab (AEIL) entity. This role will also provide financial decision support to the Decision Science Centre of Excellence by delivering data-driven insights, analysis, and reporting to senior leaders and other stakeholders.

The successful candidate will have the following key responsibilities:

• Support financial activities of the entity including preparation of financial statements.
• Oversee the month end and quarter close process and ensure the accuracy, completeness, and appropriate disclosures of financial information under both IFRS and US GAAP.
• Ensure all finance related statutory and regulatory filings are made within the required deadlines and legal entity finance operating guidelines are adhered to.
• Participate in Annual Plan/Monthly forecasting cycles providing relevant financial analytics and commentary to business partners to ensure achievement of financial targets.
• Maintain a strong control environment and ensure the operating efficiency of internal controls. Collaborate with auditors, internal risk committees, and other partners to answer any financial inquires and proactively provide updates.
• Provide support for various strategic initiatives and Perform ad-hoc analytics as required.
• Identify and implement opportunities for finance process improvement and ensure defined controls are operating as expected and identify any gaps in controls

Preferred Qualifications

• Degree holder in Accounting, Finance or related discipline with Finance qualification.
• Experience in financial accounting & reporting, internal controls or financial planning & analysis functions, ideally with external audit experience.
• Proficient in Microsoft suite required; Proficient in TM1 and Oracle preferred.
• Understanding of P&Ls, financial metrics, cost drivers, forecast methodologies, and cost allocation/expense recovery concepts.
• Strong financial, analytical, and problem-solving skills and able to synthesize complex data with the ability to draw key conclusions.
• Excellent communication skills: ability to distill financial data into clear and concise insights and articulate these to senior leaders.
• Ability to prioritize and manage competing priorities effectively and drive results while meeting critical deadlines.
• Self-starter with a high degree of intellectual curiosity.
• Strong interpersonal skills with the capacity to connect and influence across various levels of the organization.
• Ability to manage competing priorities with eye for details.

Compliance Language

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job Responsibilities

• Provide technical support relating to the maintenance of the app, software and technological system
• Provide user support (e.g. help the end-user understand how to use the application or system and help resolve any issues)
• Develop and maintain applications as and when needed
• Review plan and testing of disaster data recovery program
• Implement new software / program for systems and applications or perform changes according to the installation procedures provided by the vendor after testing
• Assist to monitor that policies and standards are compliant
• Coordinate Service Request logged by users, investigate or analyse the Service Request upon receipt to identify issues and liaise with Business User on Requirement Gathering
• Perform System Integration Test (SIT) and conduct first level User Acceptance Test (UAT)
• Assist in annual exercise for Penetration Test
• Any other ad-hoc duties as assigned by supervisor

Requirements

• Min Diploma Holder in IT related field
• Min 1 year of relevant experience in Application support functions

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

WHAT WE OFFER:

• A base salary with attractive commission structure to award good performers
• Permanent role with attractive employee benefits
• A Dynamic & Inclusive Team Culture

WHAT YOU’LL BE DOING

• Perform telemarketing calls to leads provided by partners to achieve sales target
• Understanding the needs of the customers and recommend suitable products to them
• Convert leads provided by partner to sales through telemarketing activities
• Ensure call activities are conducted with full adherence to regulations and in line with the Quality standards

WE ARE LOOKING FOR SOMEONE WITH | YOU WILL HAVE:

• Obtained a minimum of 'O' Level or higher.
• Possess 1 year of prior Call Centre and/or Telemarketing/Telesales experience within Financial Industry
• Good interpersonal and communication skills