Total 827 process development engineer job vacancies in Singapore, South West

The role will support Visa’s principal investment and acquisition origination and portfolio management across the Asia Pacific region. The Senior Manager will support AP head of corporate development and ventures to define and execute an inorganic growth strategy for the region. Visa implements a proactive approach to sourcing transactions, while also maintaining the best of relationships with entrepreneurs, bankers, lawyers, VCs, and PE funds active in the multiple ecosystems in which Visa operates.

Responsibilities will include sourcing and vetting opportunities, supporting the construction of investment, acquisition theses with Visa stakeholders, facilitating due diligence, portfolio monitoring and reporting of strategic investments, and establishing relationships within Visa and external ecosystem partners.

In this role, you are expected to: 

• Perform industry research to identify acquisition and investment opportunities to support Visa’s existing businesses and expansion into new areas

• Build an informed perspective on market segments of interest to Visa, including the creation of market maps, target comparisons, and analysis of VC and private equity investment trends

• Coordinate with partnerships, product, functional and market teams to support defining strategic acquisition or investment priority areas and managing a pipeline of high impact opportunities for inorganic growth

• Develop investment, acquisition materials that outline strategic benefits, competitive landscape, commercial terms, deal terms, and other relevant information for potential transactions

• Support strategic investment due diligence workstreams across various domains including technical, business, financial and legal diligence

• Monitor operational and financial performance of portfolio companies, facilitate quarterly performance analysis for individual companies and full AP investment portfolio

• Cultivate relationships with FinTech's, VCs and other ecosystem partners to help identify and source inorganic growth opportunities aligned with Visa strategic priorities

• Develop and maintain strong working relationships with all key internal and external stakeholders

 GENERAL FUNCTION 

• Responsible for producing engineering specification, liaising closely with design department, procurement and site; and executing project schedule, targets and plan in compliance with the clients' contract, in a safe manner meeting both cost and schedule requirements.

Technical

• Draft PMP, including project schedule, strategy etc under the instruction and guidance from PM
• Monitor the work progress according to schedule and take all necessary actions in the event of any delay
• Manage and deal with non-compliance issues and propose preventive and corrective measures
• Receive and verify equipment delivered on site
• Organize and coordinate with all stakeholders, including external parties, such as subcontractors to ensure the work is delivered according to the cost, schedule, quality and safety aspect.
• Estimate and allocate manpower, equipment and materials
• Plan, schedule and assist in testing and commissioning
• Documentation management as per ISO standards/ client requirement
• Prepare project progress reports
• Assist the Project Manager to manage the contract, cost and schedule
• To provide a support role on project related matters

Management

• Manage and coordinate resources in area of work, including site activities

Safety

• Apply the Safety procedures for operations bound to their activities

Quality

• Apply the Quality procedures for operations bound to their activities

Tasks:

• Assist the Director Business Development and Business Development team in the implementation of strategic initiatives and projects for regional development strategy and internal improvement measures
• Support Manager Business Development in developing, preparing, and rolling out strategic initiatives and projects
• Support Retail Development with network planning and implementation of corporate architecture standards as well as with projects to continuously improve dealer performance
• Support the team in preparing monthly reports and key administrative tasks

• Study in Business Management, Sales and Marketing, or relevant other studies
• Must be currently enrolled in an undergraduate program
• Past internship experience is preferred
• Fluency in written and spoken English with excellent communication skills
• Proficiency in Microsoft Office
• Open-minded, organised, analytical, and quality oriented, able to work independently and prioritise
• Team oriented working attitude and intercultural understanding

Next opening: July 2024 / August 2024

Duration: 6 months, full-time internship

JOB DESCRIPTION

Joining the company as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a private jet charter goes off with ease. You will learn everything from how to build a successful sales list, work with HNWI and of course, how to administer a charter flight all whilst delivering service beyond expectation.

• Consistently adhere to written and verbal instructions for safe and efficient operation of plant equipment, site services management, and vehicle loading/unloading, with responsibilities varying by site.
• Propose safety and efficiency improvements within the work area, collaborating in multidisciplinary teams to prioritize and implement enhancements.
• Communicate effectively with production team members and onsite functions through verbal, email, and written channels, ensuring clarity and accuracy.
• Take accountability for personal and others' safety, adhering to site-specific safety standards, including risk assessment and incident reporting.
• Recognize the importance of attention to detail and adherence to instructions, understanding the potential consequences of oversight.
• Make routine operational decisions following established procedures, seeking guidance for non-routine decisions.
• Plan and organize work and materials for current and upcoming shifts, aligning with site logistics and production plans.
• Provide training and mentorship to new team members.
• Perform maintenance tasks and agreed-upon analytical testing as required, based on site-specific needs.
• Manage emergency situations according to established procedures, potentially participating in site emergency response activities outside regular hours.

• NITEC / Diploma in Chemical Engineering, minimum 4-5years experiences in chemical, petrochemical and oil & gas industry

Interested candidates can forward their CVs in MS Word format to [email protected]

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

• Gross Salary up to $6,500 with AWS + 2 months bonus
• Working location at Jurong Island
• Working Hours: 7.15am to 7.15pm (12 hours shift)

• Lead a team of mechanical supervisors and contractors in performing plant maintenance, modification, and construction activities to ensure timely and safe execution with good maintenance practices.
• Coordinate with plant operators and other maintenance groups to execute maintenance and modification works without compromising safety and facility integrity.
• Conduct mechanical studies and modifications of plant facilities according to technical specifications and business requirements.
• Perform technical investigations on equipment troubles, evaluate findings, and recommend effective countermeasures to prevent recurrences.
• Arrange training for staff and contractors to enhance their skill and competency levels.
• Respond to plant emergency calls and resolve mechanical issues within tight schedules.
• Implement management systems based on ISO 9001, ISO 14001, ISO 450001, and SS651 standards.

• Possess a Degree in Mechanical Engineering.
• Minimum 2 years of relevant work experience in mechanical facility maintenance in the oil, petrochemicals, or power industry.
• Hands-on experience in troubleshooting and repairing Rotating Equipment such as heat exchangers, pressure vessels, agitators, pumps, compressors, and blowers.
• Proficiency in Microsoft Office applications, with basic knowledge of SAP applications being advantageous.

If you're passionate about maintenance engineering and ready to take the next step in your career, apply now to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Up to $5500 + Fixed Allowances $300
• Permanent Position with AWS and Variable Bonus
• West, Company Transport Provided at Designated Point
• MNC Chemical Manufacturing Company

SHIELD is a device-first risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activities. SHIELD identifies the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable risk intelligence, empowering businesses to stay ahead of new and unknown fraud threats. We are trusted by global unicorns like inDrive, Alibaba, Swiggy, Meesho, TrueMoney and more. With offices in San Francisco, Miami, London, Berlin, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission – eliminating unfairness to enable trust for the world. 

Responsibilities

• Design and implement robust app shielding and obfuscation strategies to protect sensitive code and data within mobile applications.
• Stay updated on mobile security trends, emerging threats, and best practices in the field.
• Research and evaluate new mobile security tools and technologies. 
• Develop and maintain mobile security tools and frameworks

• Bachelor's degree in Computer Science, Cybersecurity, or a related field
• Minimum of 5 years of experience within mobile security engineering
• Expertise in app shielding and obfuscation techniques
• Deep understanding of the Android OS internals and security mechanisms
• Strong proficiency in C++ programming
• Knowledge of reverse engineering techniques
• Familiarity with mobile application development frameworks (e.g., React Native, Flutter, Xamarin)
•  Experience with security testing tools (e.g., Burp Suite, Frida, MobSF)
• Excellent analytical skills and problem solving skills 
• Ability to communicate effectively with stakeholders at all levels of the organization

This is a client facing / delivery role, working on cloud operations in the delivery team. You will execute daily cloud operations as well as cloud implementations in technical customer engagements including basic operations and administration, specific implementation projects and/or pilots in Cloud.

The ideal candidate will have experience in delivery roles and success in implementation discussions, hands-on experience with good client handling skills and good team player within the team. The candidate should also be able to provide solutions and technical expertise to fellow team members and in client accounts.

Responsibilities

• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure

• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications

• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations

• Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, ARM templates, Terraform, Powershell etc with proper documentation

• Collaborate with Cloud Solution Architects in providing technical expertise in cloud operations and administrations

• Participate in Cloud Migrations for VMs using tools like Azure Migrate with more than 50 VMs migration or Databases would be preferred

• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment

• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space

• Ability to manage issues with proper resolution/documentation and SLAs is required for this role

The Reliability Engineering Automation team prides itself in keeping Visa systems up and secure, catering to the 24*7 needs of the business. The team uses AI to aggregate observational data (from monitoring systems output, job logs, syslogs, etc.) and data from ticketing, incident, and event management system data to produce a virtuous circle of continuous insights yielding continuous improvements and fixes The Senior Software Engineer, a highly motivated senior individual contributor based in Singapore, responsible for designing and developing effective solutions in accordance with industry standards on best web development practices. As part of the team, you will be required to own key modules, perform code and design AI architectural reviews, suggest best practices and implement design and development standards. The role is a senior Analyst who has the passion to solve problems, factor old codes, learn and pick up new technologies like generative AI, chatops. The role will also be required to lead implementations on key modules and mentor junior team members.

Responsibilities

• Have the passion in developing and supporting the growth of the next generation software architectures and inspire innovation within the team.
• Develop scalable real-time low-latency Artificial Intelligence processing solutions in an agile delivery method
• Lead and guide the team in AI design, code and implement new algorithms to solve complex problems
• Develop AIOPS solutions using available tools and technologies and assist the global team in problem resolution by hands-on participation.
• Engage technical workshops with cross-vertical Technology partners for cross-vertical integration in software development

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Colliers International is the fastest growing Commercial Real Estate Services provider globally. Here at Colliers, we pride ourselves on our enterprising, collaborative and growth mindset culture. This growth and our commitment to investing in our people and platform has created the need for an enterprising real estate professional to join our team as the Business Development Director | Enterprise Clients Asia, based out of our regional headquarters in Singapore.

This role reports directly into the Managing Director, Occupier Services | APAC and partners with the local market Occupier Leaders and Enterprise Client leads across the region to grow our service offering to Enterprise Clients Asia wide. This is an opportunity for an entrepreneurial real estate expert to lead the growth of  the Enterprise Services sector in a key regional hub, with the opportunity to influence across the wider Colliers global market.

To be successful in this position, you will possess a proven capability of client engagement, business development, inspirational people leadership  and cross functional collaboration.

Responsibilities include, but are not limited to:

• In collaboration with the Managing Director, Occupier Services | APAC and local Occupier Leads, develop a consistent client engagement strategy across the occupier service lines to create strong relationships, financial opportunities & outcomes.
• Act as the lead public figure in client communication to build C-level relationships across the most profitable and targeted accounts.
• Support in developing a highly capable localised teams through competitor talent attraction and internal capability building.
• Deliver a consistent message around our service proposition across the Asia market.
• In collaboration with the Research Department, create consistent Occupier relevant thematic reporting.
• Expand the scope of the centralised service lines which include Lease Administration, Enterprise Project Management and Portfolio Consulting.
• Ensure the service delivery quality across the Enterprise Client landscape is consistent and best in class.
• Be the APAC lead on Enterprise Clients globally, through regular global conference calls and pitches with the UK & EMEA colleagues.
• Actively engage and with Corenet and be the Colliers leader.
• In collaboration with the Business Development Centre, drive the bid response regionally for all Enterprise pitches.
• Oversee the pricing regionally for all Enterprise Clients.

The incumbent will be required to design, control, implement and optimize automation systems and solutions:

• Responsible to support Projects and Operations (90%):
• Participate in development, execution, and deployment of IoT automation Projects or Products.
• Evaluating products to collect data from sensors and integrate that data to the control system and/or platform.
• Perform test and evaluation activities on Process Control System independently or in conjunction with vendors.
• Participate or lead quality or safety investigations and implement any automation solutions resultant from these investigations.
• Provide training to end users on process control system.
• The role includes research and development (R&D) tasks.
• Support the R&D team in Singapore (10%):
• Improve, propose new and support existing and future hardware and automation solutions.

• Develop display components (display panels, touch sensors, cover glass, etc.) in Automotive products (digital clusters, display solutions, and head-up displays).
• Development includes technical requirements definition, concept creation, architecture design, deviation review and negotiation with supplier, design review, performance evaluation/optimization, specification creation, failure analysis and support part qualification till mass production.
• Define, align and track display components’ development milestones & schedule, and budget to ensure deliveries to customers.
• Manage and lead in display component-related technical discussion with suppliers and internal project team members.
• Prepare engineering documentation, specifications and reports.
• Follow both project implementation and quality management rules in realization of the display components.
• Develop new display / touch panel technologies in preparation for application in future Automotive products.
• Work closely with supplier quality management and category management in new supplier development and introduction.

As IT engineers, you are pivotal IT professionals entrusted with the design, installation, and maintenance of the company's computer systems. Your responsibilities encompass comprehensive testing, configuration, and troubleshooting of hardware, software, and networking systems, ensuring seamless deployment to fulfill the client's requirements. Operating within a fast-paced and demanding environment, your expertise plays a critical role in upholding operational efficiency and meeting organizational objectives. Key responsibilities include:

• Deliver day-to-day technical support to end-users, ensuring the smooth operation of computers and network devices.
• Take charge of hardware and software installation, upgrades, and maintenance tasks, including system backups, applying the latest patches, and troubleshooting hardware issues.
• Provide comprehensive system administration and helpdesk/desktop support to end-users.
• Implement robust security controls to safeguard the organization's data and infrastructure.
• Troubleshoot network and software issues, ensuring minimal downtime.
• Swiftly address and resolve hardware, software, and networking issues to maintain operational continuity.
• Responsively handle general IT requests from stakeholders.
• Engage with clients to understand their requirements and ensure their needs are met effectively.
• Conduct regular inspections to verify the operational status of IT systems and equipment, proactively addressing any issues.

• Prior experience in IT support or administration.

• Strong knowledge of networking, hardware, and software systems.
• Proficiency in troubleshooting and problem-solving.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Fresh grads are welcome to apply

The NIQ/GFK Sales Account Development team is focused on growing business revenue, finding new business opportunities and market penetration. Sales growth engine which is instrumental for the company’s success.  

As a Sales Account Development Retail Lead, you will take responsibility of the retail team. With your collaborators, you will drive the overall retail collaboration from sales, renewals, and cooperation agreements with retailers in your scope.  

You will secure our collaboration, improve our partnerships, recruit new partners, and drive a sustainable sales pipeline, developing new revenue opportunities, and maintaining relationships for existing accounts.  

You will lead a team of associates to support and coach for reaching targets and enhancing their employee experience. 

Responsibilities 

• Secure the retailers cooperation continuity improving the conditions of existing co-operations agreements with current retailer partners 
• Ensure all data partnerships are correctly managed within the Partnership Program framework 
• Ensure the Best-in-Class servicing through your own team and in collaboration with the customer services using our different platforms in priority 
• Sourcing for strategic new retailers, enhancing features & inputs from existing ones (incl promo data) 
• Drive sales, cooperation renewals and overall growth of existing  retailers securing sustainable and long term pipeline, revenue opportunities ensuring an accurate forecasting; maintain C-suite customer relationships 
• Increase penetration of the NIQ/GFK solution portfolio and seek strategic alliances leveraging partnerships with third parties (e.g. for Pricing, Assortment, Loyalty, OSA, Business Intelligence, Newron and Collaborative programs) to create strong dependency of retailers on our capabilities and information 
• Develop a strategic understanding of our retailer’s industry/business/markets/clusters 
• Partner with Customer Success and other relevant  functions (Operations, Product Leadership, others) to define strategic Account Plans and JBPs and remove roadblocks 
• Drive strategic action plan to tackle Voice of the Customer feedback 
• Lead and inspire sales and servicing team, enhancing their skills and improving their experience 
• Ensure proactive alignment of NIQ and GFK values proposition to customer’s needs and trends 
• Communicate clearly , thus ensuring team activities are always focused and relevant 
• Implement Global and Regional strategy and organization, be able to drive change 

About You  

You are a high-performing deal maker with a growth mindset of revenue targets. You know how to build and promote strong long-lasting client relationships. A proven leader, you motivate your teams to work with passion on sales opportunities and client retention. You’re energized by accelerating sales, uncovering opportunities, and exceeding targets while bringing the best out of your team. A deep understanding of the retail landscape, our products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow. You strengthen our relationship with customers and unlock opportunities for growth and better partnerships. Understanding our customers and their contexts, effective negotiation and growth mindset drive your work.  Throughout your tenure, you will demonstrate the following competencies:  

• Relationship Building: Develop  effective long-term professional interactions with customers based on trust working toward the best interest of those involved  providing positive results.  
• Active listening: Enhance mutual understanding in communicating with customers by expressing genuine interest in, and providing full attention to, the content and meaning of customers’ messages  
• Information seeking: Curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking in-depth questions; or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future  
• Influence and persuasion: Persuading, convincing, influencing, or impressing others in order to get them to support a specific agenda, make a specific type of impression, or take a specific course of action.  
• Inspirational Ambassador: Translate our company vision to others. Inspire and communicate with transparency. Be and ambassador for the retail strategy.  
• Negotiation: Identify key bargaining points for all parties and work effectively toward win-win solutions  
• Composure and resiliency: Effectively deal with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. Have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation.  
• Organizational Savvy: Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships  
• Business Acumen: Makes sound business decisions based on a strong understanding of the company’s business model, strategic goals, and relevant policies, as well as best practices and current technologies in their own discipline or functional area.  

Business Development & Sales:

• Proactively prospect, identify, and target potential Canopy clients through various channels, including personal network, cold outreach, partnerships and referrals and bring them to a close
• Attend relevant business networking events and conferences where Canopy’s clientele will be at, engaging in new conversations with potential Canopy clients to expand our footprint within the wealth management tech sector.
• Canopy's clientele are Family Offices, Wealthy Families / Individuals, Wealth Managers, External / Independent Asset Managers, Private Bankers, Trustees, Fiduciaries
• Effectively manage and update the sales pipeline. Accurately forecast sales revenue and provide regular reports on sales performance and progress towards targets.
• Identify growth opportunities and areas for improvement in the sales process

Client Segmentation/ Market Research:

• Build a deep understanding of the product, client’s pain points, client journey, target markets, and competing alternatives
• Collaborate with internal teams to ensure a smooth sales process and successful implementation of our solution
• Stay abreast of industry trends and market developments to effectively position our offerings and drive value for clients.
• Any ad hoc project and task as assigned by the management

• Hunter sales; Proven experience in business development, sales, or account management, preferably in the Financial Services/ Wealth Management or FinTech sector
• Understanding of the enterprise software market, particularly within the financial services industry
• Excellent communication and interpersonal skills, with the ability to build rapport and establish credibility with clients
• Instinctually able to connect and engage with a diversity of personalities to advance commercially oriented conversations
• High energy, adaptable, positive, empathetic, with a strong moral compass
• Fluent proficiency in Mandarin and business proficiency in English is preferred to liaise with stakeholders both in China and globally.

• Ability to work in a fast paced, startup team environment
• Strong commercial acumen with a demonstrated ability to drive revenue growth
• Strong customer-facing and presentation skills with the ability to establish credibility with senior financial executives
• Excellent technical skills or ability to quickly learn and communicate technical concepts
• Self-Motivation, the ability to make a high volume of calls and touches, the ability to close, persistence, consistency and great time-management
• Familiarity with the systems development life cycle is advantageous

• Learning and self-development opportunities through online courses and knowledge sharing sessions
• Medical Benefits (Inpatient, Outpatient (GP & SP), Dental, GPA)
• Life Insurance and AD&D coverage
• Team lunches and social events
• Be part of a globally distributed team of high-performing individuals
• Opportunity to work closely with senior stakeholders and
• Positive environment, attractive incentive structure OTE

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Who are Tyk, and what do we do? 

The Tyk API Management platform is helping to drive the connected world and power new products and services. We’re changing the way that organisations connect any number of their systems and services. Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a few!)

If you’ve banked online, used an app to check the news, or perhaps even driven a connected car, API’s, and by extension, Tyk, make that possible. Founded in 2015 with offices in London - UK, London - Ontario, Atlanta and Singapore, we have many thousands of users of our B2B platform across the globe. Brands using Tyk range from Lotte, Bell, T Mobile, to RBS, Capital One and Vinci. We have a varied user base hailing from every continent – even Antarctica.

Our Mission

Tyk is on a mission to connect every system in the world. We’ve started by building an API Management platform.

Total flexibility, default remote, radical responsibility

We offer unlimited paid holidays and remote working from anywhere in the world, for everyone, Why? Tyk was founded on the principle of offering flexibility and autonomy to our employees, we believe this allows our employees to achieve their best results. It also means we can build the best possible team, location and working hours are no barrier. 

If this sounds like an environment that you believe could work for you then read on to find out more:

The role:

Tyk Customer Support is the best in the business, we’ve been called ‘too fast’ by clients and we’re known for having knowledgeable and quality engineers responding to clients, no ‘first-line support’.

We’re looking for a Support Engineer to help us build on our reputation for great support, dealing with client support tickets, call requests and community forum posts. In this role you can also contribute to product development, helping implement features and contributing to product discussions, from a support perspective. 

We are helping our customers solve their critical API Management issues, whether that be through custom integrations, partnership relationships, or simply troubleshooting upgrades with their engineering team.

You will work with engineers from the product team to enhance our offering and convey the clients’ needs, as well as contribute to the product, support documentation and other supporting assets.

We’re looking for highly-technical people with Support Engineering experience, who are happy to hit the ground running and help to design what great customer support looks like at Tyk. In return we offer you the opportunity to build your skills as an engineer, through collaborating on our open source product and helping to validate and fix customer issues. 

What will this role be responsible for?

• Answering complex incoming customer tickets and requests, often involving troubleshooting and reading source code
• Supporting customers over screen shares/calls
• Validating customer bug reports
• Validating customer feature requests
• Own and manage severity issues for customers
• Effectively communicate customer support processes to clients
• Contribute to client facing content/documentation to support them better
• Build relationships with existing clients to better understand how they’re using Tyk
• Monitoring our community forum 
• Advocating for the customer at Tyk
• Contributing to the vision for Next Level Support at Tyk

What does their day-to-day involve?

• Reviewing the support queue and picking up issues
• Validating reports of bugs & discussing features with clients
• Monitoring the community forum & engaging with our users
• Inputting into release meetings, projects and support development
• Contributing to the product through bug fix and development work
• Continuous product learning and self development

Experience needed:

• Experience providing technical support for a complex product
• Experience working collaboratively with core engineering teams
• Experience with reading programming languages. Need to be able to read Tyks source code
• Enthusiasm for dealing directly with clients
• Should have experience in a server side programming language, Go would be extremely advantageous
• Good English writing skills
• Background in software development and/or solution architecture
• General usage of Linux, scripting and related utilities
• Client-facing activities such as video conference calls and in-person meetings
• Understanding of common internet technologies, protocols, standards and data formats

• Solid experience in backend engineering and/or solution architecture for complex systems.
• Experience with software engineering best practices (e.g. unit testing, code reviews, design documentation)

Skills (including education if relevant):

• Previous experience in a support engineering environment
• Familiarity with software development process
• Communication & customer focus

Here’s why you should join us:

• Everyone has unlimited paid holiday.
• We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive. Everyone is unique after all.
• Employee share scheme
• Generous parental leave
• Company retreats
• Volunteering Days
• Employee Wellbeing platform

We all share the same vision - we value authenticity, respect, responsibility, independence, honesty, diversity and inclusion and most importantly treating others how you wish to be treated. We look for like-minded people who bring their personalities to work everyday, strive to achieve their personal goals and who are willing to challenge the way we do things, why? - to make what we do even better!

Our values tell the story of Tyk - here’s how:

• It’s ok to screw up!

We’ve found that it’s often the ‘stupid’ or unexpected ideas that turn out to be the successful ones - so try it, at least we can say we have!

• The only stupid idea, is the untested one!

It’s in our DNA - starting a business with founders 12 hours apart, giving our gateway away for free - sure, we did that, and we’d do it again!

• Trust starts with you - make it count!

Trust is a two-way street - instill it from day one!

• Assume best intent!

We have each other’s back - we’re all on the same team. Think before you speak or act.

• Make things, better!

Always try to leave things better than when you found them - change is constant, inevitable and embraced! Be that change we want to see.

What’s it like to work here?! check it out: https://tyk.io/worklife/

Tyk is an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

You can see more about us here https://tyk.io

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Woodlands Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

We are looking for a Staff Platform Engineer with a particular focus on Databases to join our Developer Platform team. Working closely with the Data Engineering team and with other Staff and Principal engineers in the domain, you will be responsible for collaborating on design, development and runtime of automation solutions for all kinds of data storage systems. 

Note that this is not a traditional DBA role, our development teams are responsible for managing their database instances. Rather, this is a role which is responsible for creating solutions and automation to enable those development teams to deploy and run databases in a consistent and safe manner.

Responsibilities:

• Assist in network design, implementation, and maintenance.
• Support the installation and configuration of network equipment and systems.
• Monitor network performance and troubleshoot network issues.
• Collaborate with cross-functional teams to ensure the smooth operation of the network infrastructure.
• Assist in the planning and execution of network upgrades and enhancements.
• Perform network assessments and audits to identify and address security vulnerabilities.
• Create and maintain network documentation, including diagrams and configuration files.
• Stay up-to-date with industry trends and developments in network technology.
• Provide technical support to end users for network-related problems.

• Diploma or degree in Computer Science, Information Technology, or related field.
• Prior experience or internship in network engineering or related roles is a plus.
• Knowledge of networking concepts and protocols.
• Strong problem-solving and analytical skills.
• Good communication and interpersonal skills.
• Relevant certifications (e.g., CCNA) are a plus.

Interested candidates who wish to apply for the advertised position, please click the 'APPLY' button below to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We’re searching for a IT Service Desk Support  to be part of our diverse team of talent here at NCS! If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together: 

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities

• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

About The Company

Discover an incredible opportunity to work at a dynamic and innovative company. Join our team and be part of a company that is revolutionizing the industry with its cutting-edge solutions. Embrace a culture of collaboration, creativity, and growth where your contributions will make a significant impact. We value diversity and strive to create an inclusive and supportive work environment for all our employees. Get ready to be part of a company that values your unique talents and rewards your hard work.

TerraPay builds payments infrastructure globally, providing a B2B real time cross border payments service for mobile wallets and bank accounts; as well as transaction processing, clearing and settlement services for regional and domestic faster payment systems.

We believe in the power of the mobile to transform financial inclusion and are building the digital payment infrastructure to fulfil our vision of being able to send money to any mobile.

Please visit www.terrapay.com, for more information.

Role - Senior Business Development Manager

• As a Senior Business Development Manager - Cross Border Payments, you will have the exciting opportunity to explore and forge new partnerships in your territory. You will be the sole contributor, driven by targets and a strong desire to deliver exceptional results. Your responsibilities will include prospecting, executing, and launching partners, ensuring their success and growth.
• You will be entrusted with creating and implementing a comprehensive sales and business development plan for TerraPay in your specific locations. Taking charge of the entire sales cycle, from lead generation to managing active accounts, you will work closely with C-suite executives to successfully close deals.
• Developing and managing strategic partnerships with banks, fintech companies, money remittance firms, and other pertinent financial institutions will be a key aspect of your role. Additionally, you will support customer requests and continually identify new opportunities to enhance TerraPay's offerings.
• To excel in this position, strong communication and coordination skills are essential. You will need to navigate the market landscape, taking into account regulatory and competitive factors, to successfully introduce new services.
• In your pursuit of success, you will attend tradeshows, generate leads, follow designated sales processes, and communicate progress to your regional director. Precise reporting, including the effective utilization of the CRM tool, will be expected within the specified timeframes.
• Your feedback will be invaluable; you will regularly provide insights to your line manager regarding pipeline, performance, sales activity, account management, market trends, challenges, opportunities, and strategies. Ensuring partner satisfaction, maintaining contractual health, and fostering strong communication between partners and back-office services will be crucial.
• As a bonus, you will take ownership and responsibility for the profit and loss (P&L) performance in your region.

Qualifications

We're looking for individuals who possess the skills and experience to excel in this role. You should have a strong background in the required field and be passionate about what you do. Additionally, we value creativity, adaptability, and a willingness to learn and grow in a fast-paced environment. If you're someone who thrives on challenges and loves to bring fresh ideas to the table, then we want to hear from you!

• Bachelor’s Degree (MBA preferred).
• Must have extensive knowledge of the Payments industry within the region.
• At least 10 years of direct B2B work experience in Banks, Payments, Fintech, or Financial Services companies, in business development or partnership roles.
• An accomplished professional with a track record of delivering results, and excellent skills in communication, organization, and negotiation.
• Exceptional networking skills with a solid portfolio of connections to banking-Fintech professionals.
• Proficiency in CRM is a requirement.
• Willingness to travel up to 50% of the time.
• A collaborative team player, open to and able to drive change, and adaptable to different situations.
• A strong understanding of customer needs, market dynamics, and industry requirements.
• Ability to foster effective working relationships with partners, third parties, and internal colleagues.
• A proactive individual who takes ownership and accountability for their work.
• Outstanding attention to detail.
• An analytical thinker and problem solver.
• Fluent in English.
• A cross-cultural individual who enjoys working with a multicultural team.

• A competitive compensation package, including performance bonuses.
• Join a global team with members from 40+ different nationalities spread across 5 continents.
• Health Insurance
• Paid Time Off
• Learning & Development

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Provide Quality Management System Support (IQA)
• Plan and develop the IQA checklist based on the objectives and scope assigned.
• Conduct IQA via desk-check and verification of artefacts from performed processes.
• Analyse evidence that is necessary and sufficient for the IQA and draw the resulting conclusions.
• Prepare IQA findings and observations. Communicate and present to the auditees and management.
• Responsible for any follow-up verification and record the implementation and effectiveness of the corrective actions taken.
• Provide support on user queries of Quality Management systems and processes.

What are we looking for?

• Minimum 3 years working experience in Software Engineering Process Group (SEPG) or in a software environment that is CMMI or ISO 9001:2015 certified.
• Must be familiar with Capability Maturity Model Integration (CMMI) Development, software quality principles and ISO 9001 system.
• Must be familiar with software development life cycles and its related processes.
• Strong auditing and analytical skills with the ability to elicit root cause of process issue through asking the right questions.
• Ability to identify good practices and opportunities for improvement.
• Meticulous attention to details.
• Good communication and interpersonal skills.
• Customer-centered disposition with good listening skills and patience.
• Familiar with software and tools such as MS Excel, MS PowerPoint, Lotus Notes, JIRA, GitLab, Bitbucket, Confluence.
• Experience in agile development environment will be an added advantage.
• Degree or Diploma in Computer Science, Information Technology or related disciplines.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• M&E Consultancy Services for Building and Industrial project since Year 2003
• Specializing in: (1) ACMV System; (2) Kitchen Exhaust System; (3) Electrical Services; (4) Fire Sprinkler & Alarm System; (5) Water Plumbing Services; (6) Sanitary Plumbing Services; (7) Gas Plumbing Services.
• Location: Hougang | 5 days work week

Responsibilities:

• To supervise the timely execution of Mechanical/ Electrical works, maintain quality control and ensure that all installations are in accordance with the Working / Approved Drawings, and applicable local Codes, Regulations and Standards.
• To check quality of materials and samples delivered to site and report for materials not conforming to the specifications.
• To monitor and report on contractor's performance, progress against planned schedule and provide weekly progress reports.
• To prepare, monitor progress of rectification works and ensure all defects are satisfactorily rectified.
• To check mock-ups done on site, where necessary.
• To witness and ensure that the tests are carried out in accordance with approved method of statements.
• To carry out coordination of services.
• To attend site, progress, variation and coordination meetings.
• To assist in verifying and keeping records of all variations carried on site.
• To verify all reports and claims submitted by the contractors.
• To assists Mechanical and Electrical Engineer.
• To ensure all installation work is carried out with proper approval from Employer and relevant authorities and keep records.

YOUR RESUME MUST INCLUDE:

1. Expected salary

2. Past projects involved - What kind of building or constructions, duration, value, name, etc

3. Notice period

Encasa Asia Employment Services LLP

EA Licence No: 13C6898

• At least Diploma in Mechanical or Electrical Engineering.

• Has experience in project management.

Salary

$3,000 - $4,000 (Higher salary subjected to review)

Responsibilities:

• Assist in the coordination and administration of training programs and initiatives.
• Collaborate with trainers and subject matter experts to develop training materials and resources.
• Ensure training materials are up-to-date and readily available.
• Coordinate logistics for training sessions, including venue booking, participant registration, and equipment setup.
• Assist in the scheduling and coordination of training events.
• Maintain accurate training records and prepare reports.
• Provide administrative support for training activities, such as preparing training materials and managing training supplies.
• Assist in the evaluation of training effectiveness and collect feedback from participants.
• Stay updated on training trends and best practices.
• Contribute to the continuous improvement of the training process.

• Diploma or relevant qualification in Human Resources, Training, or related field.
• Prior experience in a training or administrative role.
• Strong organizational and coordination skills.
• Proficiency in MS Office applications.
• Excellent attention to detail.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Positive attitude and willingness to learn.
• Ability to multitask and prioritize tasks.
• Knowledge of learning management systems is a plus.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.