The Backup Delivery Specialist provides operational support and guidance to customers to support the management and use of DELL EMC Backup solutions. Responsible for performing a wide variety of daily storage or Backup management tasks as well as providing recommendations for effective and efficient storage system use. Capable of working with minimal supervision. Considered an expert in the implementation and use of DELL EMC Backup solutions. Knowledgeable of industry best practices in the implementation of complex backup environments. Demonstrates strong interpersonal skills with DELL EMC Sales, Services and external customers.

Join us to do the best work of your career and make a profound social impact as a Deployment specialist on our Services Team in Singapore.

You will:

• Provide proactive recommendations to the customer for improving their use of DELL EMC backup solutions to help maximize their satisfaction with DELL EMC. Actively contributes to the configuration, layout and performance tuning of DELL EMC products.

• Technical knowledge on various DELL EMC backup products and good understanding on IT Operations, ITIL Processes, Policies, and Compliance with exposure and familiarity on a Shared Services type of operations on both regional and global infrastructure.

• Participates in the design and operational execution of the customer's disaster recovery process as required. Performs necessary storage and backup infrastructure maintenance and necessary data migration, as required. Provides assistance to DELL EMC technical teams in the development of custom solutions and implementation preparation.

• Performs complex and/or extended-stay software implementations per the specifications in the Statement of Work, Scope document, Architecture Design Document or Project Manager direction.

• Successfully manages relations with Customers utilizing negotiation and influencing skills to acquire the internal and external resources necessary for optimal results. May occasionally be called upon to act as a backup to the Project Manager or to provide team technical leadership on specific implementations.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Minimum 5 Years’ Experience

• Knowledge in Backup and Recovery solutions is mandatory

• Knowledge in DELL EMC Backup and Recovery Solutions (e.g.: Data Domain, Avamar, Networker, IDPA, etc) is Advantageous

• Knowledge in VMWare/Virtualization and Dell Networking Solutions added Advantageous • Strong Technical Aptitude

• High level clearance by Singapore government.

Desired Skills:

• Represents DELL EMC in a professional manner to customers, DELL EMC Partners and other DELL EMC personnel at all times. May be required to support and train both customers and less experienced coworkers.

• DELL EMC Proven Professional Certification desired. Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 15-March-2024

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

This will be 12 months contract role based in Singapore, Central.

Experience in liaising with Vendors / E-Commerce & Handling hardware products preferred.

Job Description:

• Develop and execute category strategies, promotions and action plans to achieve sales and margin targets
• Manage the product lifecycle, from launching of new products, to optimizing and discontinuing end of life products
• Analyse sales data, market trends and insights, customer feedback, and competitor activities to identify opportunities and challenges for your category
• Collaborate with marketing and operations teams to create and execute effective campaigns and promotions for your category
• Monitor and report on the performance of your category, using various metrics and tools
• Manage inventory of demo products

Candidate Requirements:

• At least 3 years of experience in Consumer IT (Retail, e-Commerce) in Sales / Marketing / Category Management
• Proficient in Microsoft Office, Excel (vlookup and pivot tables), PowerPoint. More importantly, be able to analyse data
• Proven track record of being an Independent proactive and is not one who is afraid to speak up and ask questions when in doubt

A. Overall Purpose Of The Job

Support Talent Acquisition Lead to execute talent acquisition agenda for the Singapore site through the implementation of talent acquisition frameworks, programs and processes, enabling business functions to grow from strength to strength.

B. Key Responsibilities

· Implement talent acquisition strategy as well as performing the end-to-end process of sourcing to hiring.

· Support internal communication strategies & prepare related materials to drive effective employee engagement and strengthening company’s employer branding.

· Keep up to date on latest sourcing techniques on LINKEDIN, MyCareersFuture, or any other company appointed system to ensure effective sourcing efforts.

· Pro-actively expand and grow the talent pipeline by reaching out to passive candidates, building and maintaining relationships with them.

· Conduct initial screening interviews to assess candidate qualifications.

· Work closely with hiring managers to understand their staffing needs.

· Provide guidance and support to hiring managers throughout the recruitment process.

· Ensure a positive and smooth candidate experience throughout the recruitment process.

· Generate and analyze recruitment reports for continuous improvement.

C. Job Profile

· Minimum Degree or Diploma in Human Resource Management or equivalent

· With 3 years of Talent Acquisition experiences

· Demonstrate experience in managing full cycle recruiting and employer branding initiatives.

· Solid understanding of sourcing techniques and tools (eg. LinkedIN, MyCareersFuture)

· Strong knowledge of MOM rules and regulations.

· Strong customer focus & growth mindset.

· Excellent communication and interpersonal skills.

· Demonstrated analytical thinking and problem-solving skills

· Detail-oriented and meticulous

Are you passionate about the food industry? Eatz Group Pte Ltd, located at Bedok Food City , is seeking talented individuals to join our dynamic team. If you thrive in a fast-paced environment and are eager to contribute to our exciting culinary ventures, apply now!

Job Description

• Manage E-commerce, Digital Marketing and Brand Marketing of all Brands under the Group
• Managing and Monitor the Performance of Social Media Campaigns
• Utilise and Manage Market Research and further Data Analysis
• Assist in Creating, Managing & Strategise Marketing Campaigns
• Assist in Co-ordinating Promotional Activities, Events & Interviews
• Manage and update Database under CRM, etc
• Creative & Good Eye for Detail and Photography Skillset
• Familiarity with Social Media and Web Analytics
• Excellent Communication and People Skills
• Good Copy Writing Skills with Presentation Skills
• Undertake other Ad-hoc Marketing Projects/Tasks
• Any other tasks as assigned by the HOD, Directors

Requirements

• Candidates must possess at least a Diploma in Business, Marketing or related disciplines
• Minimum 4 years of working experience in Marketing preferably in Retail, F&B and/or Advertising Industry
• Outstanding knowledge of Microsoft Word, Excel and Power Point
• Proficient in MS Office and Marketing Tools (e.g. CRM)
• Proficient in Photoshop/Illustrator or Canva is a plus
• Strong organizational and time-management abilities
• Able to work individually as well as in a team environment
• Must be able to work in a fast-paced environment
• Must be a Independent yet Team Player
• Able to work on alternate half day Saturday

Attractive Renumeration commensurate with your experience and qualifications

Please email updated resume to [email protected] and/or WhatsApp to 9857-9292 with:

• COVID Vaccination Status (How many jabs? and/or COVID+ before/when?)
• Last Drawn Salary
• Expected Salary
• Earliest Availability to Start Work
• Earliest Availability to Attend Interview

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

POSITION SUMMARY

As our Coffee Specialist (Customer Service & Contact Center), you will act as our Brand ambassador to deliver world-class customer service continuously throughout the customer lifecycle and engage with our customers across a number of touchpoints. You will elevate the customer experience with functional and behavioral expertise, creating brand engagement and loyalty while always emphasizing customer centricity.

A DAY IN THE LIFE AS Coffee Specialist (Customer Service & Contact Center) – Nespresso Singapore

As our Coffee Specialist for Customer Service & Contact Center, you will engage and build rapport with our customers to understand their needs well, and provide concise solutions through various touchpoints such as phone, digital or social media to deliver exceptional service.

You will provide one-stop shop services for any of our customer needs, including but not limited to product information, delivery slots and machine troubleshooting. You are constantly delivering an unbeatable level of service to the customers, aligned with Nespresso brand values and standards. You will be involved in identifying and proposing areas for improvement in processes, tools, trainings, speech and services to ensure continuous improvement to the customer journey and lifecycle. You should raise and share valuable customer insights, proposing suggestions and feedback to improve the customer experience as well.

WHAT MAKES YOU SUCCESSFUL

• Passionate, customer-driven attitude and does not give up in the face of challenges but works to find the best solution for our customers
• Experience in customer service / sales environment is an added advantage
• Ability to multi-task well and in a fast-paced environment, using a variety of different digital tools and platforms during the course of handling every contact
• Strong interest in the coffee and service industry
• A team player who supports his/her team in meeting department goals yet is also someone who can work independently with minimal supervision
• Solution-driven, meticulous and accurate
• Being able to context-switch quickly when being tasked to handle various tasks depending on dynamic changing needs of our daily operations

WHO WE ARE

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used by more than 480,000 users worldwide.

THE ROLE

LOCATION: SINGAPORE

Digify is looking for an experienced product designer who lives to create amazing customer experiences. If you’re a multitalented individual who thinks about product development holistically and has great instincts, you’ve come to the right place. For this position, interaction design capabilities are paramount. You'll produce intuitive experiences through the creation of efficient user flows, detailed wireframes, innovative pixel-perfect visual designs, and interactive prototypes while working alongside development teams and fellow product designers.

WHAT YOU'LL BE DOING

• Take the lead on implementation roadmap items
• Craft efficient user flows, thoughtful wireframes, and high-fidelity interaction designs
• Create detailed design specs with all manner of states considered, well-annotated and ready for handoff to our product development team
• Support your designs with animated, and sometimes, interactive prototypes when needed to demonstrate an interaction
• Serve as a working member of a swiftly moving cross-functional team
• Meet with the executive team regularly to discuss product and transform product insights into intuitive, user-friendly application features
• Conduct lightweight research of the competitive landscape and learn from user feedback

• Have at least 3-5 years of experience in product design
• Demonstrable experience as a product designer in fully responsive web environments
• Proficient in Adobe Creative Suite (e.g. XD, Photoshop, Illustrator, and InDesign) related software
• Strong visual design acumen and attention to detail
• Passion for amazing product design and an appreciation for elegant user experiences
• A well-spoken, humble creator who can present ideas effectively
• Openness to team collaboration, and the ability to give and receive constructive feedback
• An open-minded thinker who’s constantly in search of engaging, usable interaction patterns and cutting-edge design work in the real world

Learn more about Digify by visiting our website, or follow us on LinkedIn to stay in touch.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and Vietnamese (to handle enquiry from Vietnamese speaking customer and document in Vietnamese language).

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Summary

We are looking for an experienced Test Analyst to carry out testing within the Digital Product Delivery team in a Financial Services Industry (FSI).

Mandatory Skill-set

• Degree or Diploma in Software Engineering, Computer Engineering or Electrical Engineering;
• Minimum 1-2 years of experience in Test Plans, Test Cases, Test Script;
• Has hands on work experience in User Acceptance testing (UAT);
• Experienced in gathering requirements and meeting business stakeholders;
• Excellent oral and written communication skills;
• Ability to work independently as well as with teams.

Desired Skill-set

• Prior experience in Financial Services industry

Responsibilities

• Understand complete testing life cycle for product implementations and the core operational system, encompassing thorough quality assessments from end to end;
• Execute user acceptance testing for new product launches and enhancements, aligning seamlessly with business and operational prerequisites;
• Ensure the smooth and timely closure of the entire testing phase, promptly reporting any identified issues to the Supervisor;
• Prepare essential test data, oversee testing progression, and log identified defects;
• Escalate discrepancies, defects, or concerns uncovered during test scenario execution to the Supervisor, Project's UAT Test Managers, and IT, ensuring accurate reporting, analysis, and resolution;
• Perform configurations of product and policy parameters across diverse systems, adhering to project timelines;
• Provide ongoing support for post-implementation issues;
• Demonstrate accountability by assessing potential business and regulatory compliance risks, and implementing appropriate measures to mitigate these risks.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and Japanese (to handle enquiry from Japanese speaking customer and document in Japanese).

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.