Total 67,496 Others/Any purchasing manager job vacancies in Singapore

about the company

Our client is a licensed Asset & Wealth Manager looking to recruit a Compliance Manager.

about the job

• Operate and manage an effective compliance monitoring program.
• Provide advice and guidance to management and all internal stakeholders on the company’s compliance with the Capital Market License requirements and all relevant Securities and Futures Act (SFA) & Financial Advisors Act (FAA) regulations
• Liaison engagement with MAS and other regulatory bodies, as well as facilitating internal and external audits
• Perform stringent AML/KYC checks on new cleints and reviews on existing clients to ensure AML/CFT regulations are adhered to
• Perform gap analysis on current policies and procedures and ensure policies and manuals are regularly updated to be aligned with the latest regulatory requirements to minimise risk of any breach
• Regularly audit company procedures, practices, and documents to identify possible weaknesses or risk
• Conduct training on compliance matters for all staff

skills and experience required

• Bachelors Degree
• Minimum 8 years of relevant experience in Compliance roles within Asset/ Wealth Management
• Hands-on, proactive, with strong communication and interpersonal skills

To apply online please use the 'apply' function, alternatively you may contact <Daniella Koh> at <98237297>.
(EA: 94C3609/ <R1655148>)

Job Responsibilities

- Manage and run the daily operations of the restaurant, ensuring that sales targets and service standards are met

- Achieving the highest service standards and exceeding a high guest expectation daily

- Establish good rapport with customers and handle customers' request professionally and promptly

- Lead and motivate staff in achieving sales target and customer satisfaction

- Plan staff rosters and provide training and coaching to staff on customer service and product knowledge

- Enforce and comply with licensing, hygiene regulation, health and safety legislation and guidelines

- Manage operational costs and requisite stocks/items required by the restaurant

- Assess and improve restaurant profitability and to prepare and present staffing/sales reports to the Management in a timely manner

Requirements

- Min 3 years of relevant experience in managing restaurant.

- Present a positive and professional attitude at all times.

- Can work independently and as a team player with good interpersonal skills

Assistant Manager, Student Administration

Office Administration

• Administer procurement, reimbursement and financial activities of ICC (Interdisciplinary Collaborative Core) Office
• Assist colleagues from InsPIRE and other units under InsPIRE in overseeing office related matters
• Serve as the secretary/note-taker for all ICC Meetings
• Assist with the planning and organisation of ICC-related meetings, workshops/seminars, activities
• Assist with the selection of ICC instructors for the Excellence Awards
• Assist with all other ICC-related administrative tasks

Course & Student Administration

• Oversee and manage inter-college/school/department collaboration and serve as the liaison between ICC Office and Colleges/Schools and Course Coordinators on matters relating to student enrolment, and the coordination of academic matters and activities
• Oversee and manage all ICC course-related matters, duties will include being a liaison to all course coordinators and instructors, submitting course outlines for approval, timetabling planning, course registration, setting up of course and assessment sites, organisation of the end-of semester quizzes, uploading and consolidation of course marks/grades, end-of-semester Board of Examiners meeting, administering and consolidating data from course surveys, handling of course-related enquiries, and handling of all course-related student matters
• Administer academic exercises such as student combination in classes (ensuring classes consist of a good mix of students from different programmes), change of classes, course exemptions and credit transfers

Faculty & HR Matters

• Work with colleges/schools and course coordinators on the assignment and allocation of full-time and adjunct instructors teaching ICC courses
• Work on the appointment of new adjunct instructors and reappointment of existing adjunct instructors
• Approve the the teaching reimbursement claims of adjunct instructors
• Prepare the necessary information needed and scheduling ofannual performance appraisal of ICC instructors and coordinate on appraisal meetings

Outreach

• Be the main point of contact and support to students and partners and schools on matters related to the ICC
• Conduct, coordinate and/or support activities to share and promote ICC’s mission and curriculum, including the compilation and production of relevant marketing materials and eDMs
• Assist in the planning and organisation of outreach activities including marketing collaterals (eg, door gifts)

Requirements

• Bachelor’s degree with at least 5 years of relevant working experience, preferably in an institute of higher learning and/or the education sector
• Prior experience in a relevant administrative/managerial role in an institute of higher learning will be advantageous
• Meticulous with good organisational skills and a keen eye for detail
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Good writing skills with the ability to prepare clear reports
• Proficient in handling data and numbers
• Proficient in MS Office applications (Word, PowerPoint, Excel and Access) - knowledge in advance Excel is a requirement
• Knowledge of student information/database management systems would be advantageous
• Strong stakeholder management, influencing and collaboration skills
• People-oriented and a proactive team player
• Ability to multi-task and deliver with quality and timeliness
• Ability to work independently with minimum supervision

Job Responsibilities

- Manage and lead procurement activities for supplies and services from vendors.

- Lead the competitive sourcing process, initiate requests for information/Quotation/Proposal, negotiate commercial terms.

- Execute all contractual matters of assigned projects and ensure that they are dealt with effectively.

- Monitor and analysis trends in spending and inventory control and make recommendations to identify areas for saving.

- Other adhoc matters assigned by the Management.

Requirements

- Min 3 years of relevant experience

- Has experience in managerial role, preferably in the F&B industry

- Good leadership and people management

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

Job Responsibilities

- Work closely with the management and business unit heads to meet the business' HR needs.

- Ensuring employees follow all policies and procedures

- Assessing reports provided by the HR team, team leaders and operations managers to determine employee performance and training needs

- Suggesting changes in policies and procedures based on employee and company needs

- Researching compensation standards set by industry and governing bodies in order to create salary structures and administer employee benefits

- Creating recruitment plans, interview schedules and evaluation standards in accordance with HR methodologies and labour laws

- Supervising all HR activities, communications, reports, requests and documents created and received by the team

- Attending interdepartmental meetings with other managers

- Overseeing onboarding and exit interviews including procedures

Requirements

- Min 5 years of relevant experience with 2 years in managerial role,

- Strong computer skills and experience with office management and communication software

- Excellent leadership, training and developmental skills

- Strong decision-making skills

- Exceptional verbal and written communication skills

- Expert in Employment Act in Singapore including all labour laws set by governing authorities and organizations

- Time management and organizational skills

Job description

- Oversee financial planning and business performance analysis, including budgeting, forecasting, cash flow, investment and risk management activities.

- You will ensure the accuracy of financial statements and adhere to corporate reporting timetables. You will also assist in implementation of management and administrative financial systems to provide structure for sustained business growth.

- To ensure compliance with established financial processes, local compliance requirements, financial reporting and review of revenue, expenditures, asset management, tax, management reporting and administration.

- You will be responsible for the implementation of finance strategies and objectives. You will manage and liaise with external auditors and tax agents.

- You must possess the knowledge to evaluate the company's P&L and also plan for effective finance strategies.

Skills and Experience required

- Possess a degree in accounting or finance with at least 10 years of relevant experience.

- Prior experience from the F&B industry is an advantage.

- Have a strong understanding in inventory management and costing.

- Possess strong communication and presentation skills.

Manage daily operations and resolve day-to-day operational issues.

- Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

- Control, review and manage operational costs

- Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

- Liaise with landlords, MCST, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

- Co-ordinate M&E or Fit-out projects for existing and new outlets

- Conduct regular audits

- Other ad-hoc duties as assigned

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

About Us:

• A leading traditional beauty and wellness
• Operating for more than 10 years with a power customer base of 100,000 under our TCM Wellness and Beauty with over 20 outlets

Responsibilities:

• Lead a team to achieve outlet’s sales target and productivity.
• Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff
• Good in leadership and daily operations planning
• Possess a good sales initiative in selling and customer service
• Only candidates in relevant industry will be considered

Benefits:

• Near MRT
• Sales Incentives and monthly incentive
• Birthday surprise
• Attractive annual leave and medical leave
• Happy, united, and political free working environment.
• Good career growth & development opportunities
• Competitive salary & work benefit package
• Internal Training opportunities
• Passionate, energetic & fun working culture
• Attractive remuneration package and incentives

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Job Title

General Manager

Occupation GENERAL MANAGER (BUSINESS MANAGEMENT)

Job Description & Requirements

Key Responsibilities

1. Operational Management

• Oversee daily temple operations, including administration and ensuring all activities align with the temple's mission and values.
• Ensure the smooth conduct of all rituals, ceremonies, and religious events, coordinating with priests and religious staff to maintain religious sanctity and schedule.
• Implement and maintain operational policies and procedures to ensure the effective running of the temple.
• Oversee the temple’s schedule of events, ensuring all religious and cultural activities are planned and executed seamlessly.

2. Financial & Human Resource Management

• Oversee and manage the annual budget while ensuring financial stability and transparency.
• Monitor financial performance, prepare regular financial reports,and ensure compliance with financial regulations and internal controls.
• Lead and oversee fundraising activities, including donations,grants, and sponsorships, ensuring effective resource mobilization and donor relations.
• Recruit and manage temple staff and volunteers, fostering a positive working environment and ensuring adherence to temple policies and procedures.
• Develop and oversee volunteer programs, ensuring effective utilization and engagement of volunteers in temple activities.

3. Community Engagement

• Develop and maintain strong relationships with devotees, community partners and religious organizations, promoting the temple's role in the community.
• Address concerns and feedback from devotees and the public promptly and effectively, ensuring a responsive approach.

4. Strategic Planning

• Develop and implement strategic plans for the temple's growth and sustainability.
• Identify opportunities for improvement and innovation in temple services and programs, ensuring continuous enhancement of the temple’s offerings.

5. Facilities Management

• Oversee the maintenance and improvement of temple facilities,ensuring a safe, clean and welcoming environment for all devotees.

6. Communication and Public Relations

• Develop and implement effective communication strategies to promote the temple’s activities and engage with the community.
• Oversee the temple’s online presence, including its website and social media platforms, ensuring timely and relevant updates.

7. Governance and Compliance

• Ensure compliance with all legal, regulatory and religious requirements.
• Prepare and present reports to the Management Committee, providing updates on operational, financial and strategic matters.

Qualifications

• A degree in Business Administration, Management, or a related field.
• Minimum of 5 years of experience in a managerial role, preferably in a religious or non-profit organization.
• Strong understanding of temple management.
• Excellent leadership, communication and interpersonal skills.
• Ability to work collaboratively with diverse groups of people.
• Financial acumen and experience in budgeting and financial management.

Desired Competencies

• Strategic thinking and planning skills.
• Problem-solving and decision-making abilities.
• Strong organizational and multitasking skills.
• Proficiency in relevant software applications (e.g., microsoft office, financial management software).
• Knowledge of local regulations and compliance requirements.
• Ability to work flexible hours, including weekends and holidays as and when required by temple activities.

about the job

• Manage the real estate project planning & overseeing projects by communicate closely with internal / external stakeholders
• Manage & drive facilities strategies according to budget, time, risk management
• Liaise with 3rd party vendors / contractors for construction schedule, plan project resources, prepare budgets, monitor progress, and keep stakeholders informed the entire project plan
• Budget monitoring, track and report on costing
• Incharge of compile, maintain & submit all related Apac real estate data & reporting
• Negotiate & resolve enquiries & issues related to real estate plans with ID, contractors & vendors
• Assist manager in lease management such as administration, audit & reporting for ongoing leases; new, renewal, terminate & extend

skills & experience required.

• Degree in Facilities / Real Estate
• 3-5 years of experience in facilities project management & office movement
• Working experience pharmaceutical or medical device sector will be an added advantage

Job Description

1. Reporting to the Vice President, Human Resources, this generalist role will be responsible for managing the full spectrum of HR and end-to-end employee lifecycle processes.
2. Partner Business Units to advise stakeholders and support in HR matters, such as manpower planning and budgeting, recruitment, remuneration, performance and talent management, learning and development, disciplinary and grievances etc.
3. Support in developing, reviewing and updating of HR policies. Keep abreast of HR regulations and best market practices, to recommend enhancement of practices and streamlining of processes.
4. Plan and lead in driving employee engagement programs and events to promote a positive and inclusive workplace culture.
5. Oversee the assessment of learning and development needs, and administration of training budget and course registrations.
6. Lead in HR System and maintain accurate HR reports, records and documentation. Conduct data analysis to identify trends and insights to support decision making and reviews.
7. Lead and manage office administration, which includes office planning, employee travel management, procurement of office stationery, equipment and other supplies etc.
8. Support in other relevant duties as assigned.

Requirements:

1. Degree in HR, Business or related discipline.
2. Minimum 7 years of relevant experience. Prior experience from public sector will be an added advantage.
3. Well-versed with Singapore Employment Act.
4. A team player with strong stakeholder management, problem-solving and communication skills.
5. Proactive, resourceful and ability to prioritise effectively.

Responsibilities:

• Manage the development and implementation of Toppan Ecquaria's solutions and applications
• Manage and lead a team of business analysts and developers in the entire project development life cycle
• Manage each phase of the development life cycle and ensure that all tasks/objectives in each phase are met
• Manage the expectations of Stakeholders and Clients
• Coordinate with suppliers and internal departments
• Accountable for the scope, schedule and resources used
• Manage and oversee the profit and loss of the project

Pre-requisites:

• Computer Science background or equivalent
• At least 3-5 years' experience in project management and 10 years’ experience in IT with good problem analysis techniques (those with less experience may be considered for a junior position)
• Strong written and communication skills
• Strong inter-personal relationship
• CITPM or PMP-certified will be an advantage
• Good understanding of Cloud Computing and Java / .NET / Web technologies will be an advantage

Toppan Ecquaria is an equal opportunity employer and values diversity within our company. We welcome all interested candidates to apply for this position, however, we regret to inform that only shortlisted

candidates will be contacted by us for an interview.

Find us at www.topppanecquaria.com or www.linkedin.com/company/toppan-ecquaria

For more career opportunities, please visit our career site at:- https://toppanecquaria.com/careers/job-openings?utm_source=Jobstreet&utm_medium=Page&utm_campaign=2020

(Please copy & paste the above link onto your browser)

Job Description:

• Overall in charge of site coordination.
• Manage and oversee the day-to-day construction activities of the project.
• Monitor and control the general workers' deployment on-site.
• Carry out work scheduling, material requisition planning, project coordination, and documentation.

Job Requirements:

• Diploma in Civil Engineering.
• Minimum 10 years of related work experience in a similar capacity in the local construction industry.
• Able to multi-task and work within tight schedules and deadlines.
• Strong leadership and problem-solving skills.
• Team player and good communication skills with clients, consultants, sub-contractors and site staff.

Roles & Responsibilities

Job Description & Requirements

• Assist PM in the execution of the construction activities and progress
• Coordinates project execution and planning
• Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control and completion of specific projects.
• Oversee the planning, analysis, and recommendations in support of project construction planning, implementation and monitoring work schedules
• Managing interfaces with other contractors working on the project.
• Provide guidance to engineers in relation to construction works, ensure progress according to schedule, quality standards are maintained site inspections are carried out and technical issues are resolved on time
• Manage contractors with a focus on quality, compliance with engineering drawings; applicable code and standards, and construction schedule and cost
• Other ad-hoc tasks within the Manager’s capability

Job Requirements:

• HDB project experience is an advantage
• Min. Degree in Mechanical or Electrical Engineering discipline or equivalent.
• Extensive experience with at least 5 years of relevant experience in Construction Industry.
• Proven track records of successful project completion on time and on budget.
• Good interpersonal and communication skills to interact with all level of staff.
• Able to work under pressure.
• Able to work on initiatives and to work as a team.

A boutique dental clinic looking for enthusiastic individual who can lead a team of dedicated dental assistants. Able to start immediately or within short notice preferred.

Main responsibilities:

Supervise and manage day-to-day operation.

• Billings and daily collections are properly and accurately done
• Company policies and SOPs are abided by staff
• Manage patients' complaints and service recovery
• Ensure clinic infrastructure is operationally ready and functional
• Oversee and ensure the stock levels of drugs, surgical, stationery and other supplies are adequate for smooth running of the clinic operations
• Oversee repair works (if any)
• Lead teams in achieving clinics' targets
• Provide administrative support such as managing claims (CHAS, Medisave)
• Track and feedback on any operational issues to Principal Dentist
• Provide administrative support for Accounts Payable, Accounts Receivable and Payroll
• Managing social media and website portals

Staff management:

• HR duties (hiring, training new staff, payroll)
• Manage nurses' roster
• Coach staff to improve on patient service quality and operational efficiency
• Other adhoc projects as assigned by Principal Dentist

Dental Assistant/Receptionist:

• Able to assist the dentist in treatment procedures
• Manage dentist invoice billing for mainly orthodontic patients
• To be able to do digital scans, photo taking for Orthodontic patients/patients that need to do Night Gurard.
• To do powerpoint presentation for orthodontic patients
• To do before and after photos for Orthodontic patients & Whitening Patients

Requirements:

-Experience in a related role is an advantage.

-Strong analytical, communication and interpersonal skills

-Have a strong interest in service operations management, customer service or equivalent

-Able to Translate Medical terms/treatment plan/costing for non-English speaking patient is a plus

-Compensation commensurate with experience

Only Singaporean & PR may apply.

We regret only shortlisted candidates will be contacted.

Responsibilities

• Office Management: Oversee day-to-day operations, including office supplies, equipment, facilities, and maintenance. Manage office layout to improve team efficiency and productivity.
• Team Leadership: Supervise administrative staff, provide training, and set performance standards. Conduct performance reviews, encourage professional growth, and foster a supportive team environment.
• Budget Management: Prepare and manage the budget for office operations. Monitor expenses, negotiate contracts, and ensure cost-effective solutions.
• Policy Implementation: Develop and enforce administrative policies and procedures to ensure compliance and consistency across the organization.
• Communication & Coordination: Act as a liaison between departments to streamline communication and facilitate workflow. Coordinate internal and external communications, ensuring timely responses.
• Project Management: Support various departmental projects by providing logistical and administrative support. Track progress and ensure deadlines are met.
• Vendor Management: Evaluate and maintain relationships with vendors and service providers. Negotiate contracts, oversee agreements, and ensure services meet the organization's standards.
• Requires the ability to travel internationally for work.

Skills:

• Strong organizational and multitasking abilities
• Excellent verbal and written communication skills
• Proficiency with office software (e.g., MS Office Suite, project management tools)
• Budgeting and financial management skills
• Problem-solving abilities and critical thinking
• Ability to work independently and as part of a team

Job Responsibilities

- Responsible for the daily operations of the restaurant

- Ensure the restaurant meets and maintains health & safety regulations, sanitation, handling & cleaning procedure / standards, and food safety.

- Ensuring consistent maintenance and preventive maintenance of all equipment in the outlet.

- Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Policies and Guidelines.

- Provide excellent customer experience

- Monthly Stock-take

Requirements

- Min 3years of relevant experience

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Strong leadership with good people skills

- Able to work under pressure and in a fast-paced environment

- Able to handle work professionally, independently, and efficiently.

We are looking to hire a motivated and team player to join our family as Cafe Supervisor.

Job scope includes (and is not limited to):

- in charge of stock take and ordering

- training of new servers

- oversee day-to-day cafe operation

- table service; manage complaints

- cashiering

- oversee cleanliness and order of cafe

- preparation of coffee, other beverages and desserts

--------

- Flexible timing, available to work weekends

- Shift work available

- Meals provided

- Cafe is 8 mins walk from Farrer Park MRT, Lavender MRT, Jalan Besar MRT stations.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Job Description

• Spearhead and actualise corporate marketing and branding strategies locally
• Conceptualise, strategize, lead and implement branding campaigns and promotions, new products/menus launch, and media and consumer engagement plans
• Conceptualize and execute on multichannel campaigns across the prospect and customer lifecycle, ensuring the alignment of communications and messaging in all channels
• Manage content and updates for customer and internal touch points, establish budget guidelines, participate in events, document business processes, and provide sales support
• Gather customer and market insights to inform outreach strategies, increase customer conversions, and generate more qualified leads
• Identify effectiveness and impact of current marketing initiatives with tracking and analysis, and optimize accordingly
• Present ideas and final deliverables and communicate with team about marketing programs, strategies, and budgets
• Conduct outlet briefings for major marketing campaigns

Requirements

• Degree and above in Marketing, Business Administration or equivalent
• 5 to 8 years’ relevant working experiences preferably in F&B industry
• In-depth knowledge in Singapore F&B market with keen insights and organization/planning management
• Familiar with F&B branding, and its marketing/PR strategies
• Strong in planning and executing marketing programs, methods of multimedia channels and publicity of our brands
• Strong written and oral communications skills

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Job Responsibilities

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Responsibilities

Strategic Planning and Execution

• Develop and execute a comprehensive BD and sales strategy that aligns with the company's business objectives and market opportunities.
• Identify and prioritize growth opportunities, including new customer segments, geographic expansion, product innovations, and digital initiatives.
• Set clear goals and KPIs for the operations team and continuously monitor progress against targets.
• Monitor and analyze agency performance metrics such as traffic, conversion rates, revenue, and customer engagement.
• Utilize data analytics to generate actionable insights and implement strategies to optimize website performance, user experience, and sales conversions.
• Develop and manage the operating budget, ensuring efficient allocation of resources and alignment with financial goals.
• Identify and address financial risks and opportunities, making recommendations for budget adjustments as needed.

Strategic Partnership Strategy and Marketing

• Drive action plan identifying our key gaps vs competition and plans to reach business goals for local and regional markets.
• Accelerate ECommerce plans through strategic campaign blueprints such as Always-On, exclusive campaigns, global campaigns, and double digital campaigns to improve conversion rates, average order value, customer retention, return-on-advertising spend, email open rate and click-through rate.
• Oversee the development and execution of digital marketing strategies, including SEO, SEM, CRM, email marketing, social media & community, digital content & merchandise, and affiliate programs.
• Oversee the Performance Marketing team to define clear and measurable KPIs (sales, traffic and conversion) that reflect the success of campaigns in relation to business objectives and develop comprehensive strategies for each digital channel, considering target audience, messaging, and campaign objectives.
• Oversee the ECommerce marketing team to create compelling campaigns that drive traffic, enhance brand visibility, and generate leads.
• Oversee A/B testing and experimentation to optimize ad creatives, copy, and targeting for improved performance.
• Monitor digital marketing trends and technologies to keep the company’s strategies ahead of industry changes.

Digital Technology and Customer Experience

• Ensure a seamless, engaging, and personalized customer experience across all digital platforms, including the company website, mobile apps, and social media channels.
• Oversee integrations with third-party tools, payment gateways, and other digital services.
• Oversee Digital Technology strategy that prioritizes delivering value in the short, medium, and long term, to ensure that users’ needs and business goals and objectives are embedded in the services provided.
• Oversee the needs of customers, and challenges faced during the end-to-end customer journey, to develop and implement initiatives and solutions to address these challenges.

Team Leadership and People Development

• Lead a diverse team and foster a collaborative and innovative team culture, encouraging professional development and continuous learning.
• Set performance expectations, conduct regular performance reviews, and provide feedback to ensure high levels of team performance and engagement.

Job Requirements:

• Bachelor’s degree in Marketing, Business, or a related field.
• Minimum 4-10 years of professional experience in management role with a focus on strategy development to drive sales revenue.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions.
• Excellent leadership, team management, and interpersonal skills, with a proven ability to motivate and develop a high-performing team.
• Exceptional communication skills, both written and verbal, with the ability to present and articulate strategies and results to Management.
• Knowledge of current ECommerce and digital marketing trends, technologies, and best practices.